Headland Gardens Holiday Apartments

Location: 7 Juan Street, Alexandra Headland, au

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Sauna
• Table tennis
• Non-smoking throughout
• Heated pool
• Salt-water pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Free wired internet
• Tennis lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Games
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby
• Beach toys

Rooms Available

• Studio Apartment with Sea View

  This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. This apartment features a washing machine, a tea and coffee maker, a flat-screen TV and a balcony. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Toaster
  • Drying rack for clothing
  • Heated pool
  • Plunge pool
  • Trash cans

• Two-Bedroom Apartment

  Large open-plan apartment with balcony or courtyard, ocean or pool views, ceiling fans, fully equipped kitchen, private laundry and free satellite TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Drying rack for clothing
  • Heated pool
  • Plunge pool
  • Trash cans
  • Cots

• Three-Bedroom Apartment

  Large open-plan apartment with balcony or courtyard, ocean or pool views, ceiling fans, fully equipped kitchen, private laundry and free satellite TV.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Drying rack for clothing
  • Heated pool
  • Plunge pool
  • Trash cans
  • Cots

Guest Reviews

• Henman (9/5): -
• Nicole (2/5): Dirty, dusty and bugs all over the place. We couldn’t even use half of the bedrooms as the bugs were infested in the apa - Just the pool area Good morning We checked out just before 10am and left the keys in the box. I had also emailed directly through bookings.com but I’m not sure if you had received my email. However, I would like to make a complaint about our room. The 3 bedroom that we rented out for the past few days was dirty and disgusting. There was hair and sand in our beds on the first night so I was up washing the sheets and drying them so we could sleep and this was New Year’s Eve. The carpet in the main bedroom was not vacuumed and the amount of dust that was coming out from near the bed was shocking. The dust was all over the windows and doors and I have asthmatic children where my youngest child couldn’t sleep in one of the rooms and suffered a asthma attack from the dust in that room and required Ventolin. I have taken photos of the property which I will attach to show you. The kitchen light was not working and a note was left to say the stove top wasn’t working. We were unable to use the main bathroom as there were bugs all over the floor and toilet and the ants were coming out of cracked titles and all in the shower. Please see video attached of the ants in the bathroom. The main bathroom had major damage in the corners where the wall has been cracked. We were only given 2 rolls of toilet paper for a 3 bedroom apartment for 3 days. My husband had to go buy toilet rolls as we couldn’t find the manager or care taker of the property. I had to go buy cleaning products to clean the bathrooms and floors of the property. The doors and windows had dust piled up which seems like it hasn’t been cleaned for months. We had saved for a long time to give our family a holiday on New Years and I had paid just over $2000 for this room and it was not worth it. The photos online did not justify what we walked into. It’s very run down and the owners should not be renting this room out until they do major pest control and removal of the mould and dust.
• Arnika (10/5): Great location, lovely staff and beautifully updated room - Staff were very accommodating and the room we stayed in was beautifully presented with everything we needed for a family of 4.
• Bruno (6/5): Très bon emplacement mais l’appartement est a renover en tres grande partie - Son emplacement et le manager L’appartement est vieillot , les équipements sont vieux ou en mauvais état Certains pensionnaires n’ont pas respecté le calme
• Sarah (5/5): Great location however needs a good clean and update - Good location, lovely pool and good facilities, great staff. Was not clean, need a good pest control done. Very dated for the price you pay.
• SEMcGown (10/5): Perfect location! - It was better than we could've expected! We would stay here again in a heartbeat. We could see the ocean from our balcony, we were 5 min walk to the beach. There were shops nearby and great cafes. The pool was amazing and the different coloured lights made my daughters day! Used the pool every day and the apartment was so comfortable! Loved the set up and have made note so when we come back we know which room to request! No blackout curtains, but we all had eye masks so no big issue there! The wifi was not great which was a hassle as the TV required it to use :(
• Wanda (10/5): Exceptionally clean and spacious apartment,, fabulous location. - Fabulous location, Munna was very accommodating letting us check in early. The apartment was spacious and exceptionally clean. It had everything we required for our weekend break. Nothing at all.
• Eloise (9/5): Excellent beach holiday stay for the whole family. - Early check in, well appointed 2 bedroom apartment that was clean and comfortable and spacious, close to beach, shops, restaurants, parking, and good facilities - pool, spa, sauna, tennis court.
• Alana (10/5): Exceptional - Lovely units in a peaceful setting. We will definitely stay again.
• Elizabeth (8/5): Host was very nice and apartment clean and comfortable - Good location and lovely apartment Spa not operational and pool water way too hot
• Stumer (9/5): Superb -
• Jamie (8/5): Very good -
• Keeley (8/5): Very good -
• Bianca (5/5): Good Location - Location was great The room wasn't very clean, ceiling fans really dirty, balcany area hadn't been swept for what looked like months. When checking in although said reception hours should have been opened. Rang number twice on the door with no response. After been travelling since 4.30am and arrive at accomodation and wait 20 minutes to be seen was very frustrating. I think some updated photos need to be put on your site clearly outdated.
• Charmon (8/5): Very good - Beautiful location, lovely and tranquil setting, very friendly and helpful hosts
• Rachel (9/5): Great value. Easy get away with kids. - The pools was great for kids. Thought the building looked like it needed a bit of love from the outside, the apartment was well furnished and modern enough. The pool area had new sun lounges and the pool is very nice. The outside of building is a bit shabby. But it looks like they have a few renovations underway.
• Joanne (10/5): Exceptional -
• Annette (9/5): Superb - Location
• Janet (4/5): The pool area was the best part. The apartment didn’t meet our expectations - Wonderful pool facility and location to beach. The staff were responsive to our requests to get the tv working and allowing late check Out Property was rundown and in need of repair and a good clean . Disgusting build up of dust and grime on the fan blades. Window latches broken, sliding door didn’t open easily, kitchen table wobbly, dining chairs dirty, dryer was rusted inside, ensuite soap holder broken, bean bags had minimal beans , light bulb missing in lounge. Prison like bars in bathroom and toilet were ugly. We were really shocked at the rundown state. Feel the amount we paid was excessive for the poor quality
• Rosie (10/5): Our best family holiday and highly recommended! - Fantastic location, excellent facilities. All you need to have a great stay with the family. Customer service is absolutely outstanding. We returned home with all out clothes clean and dry so no need to spend precious hours doing laundry after a relaxing holiday The property was really clean and had all we needed, yet a bit of dust from the clothes drier goes all over the apartment so a bit of extra cleaning over the surfaces and vacuuming behind the beds a bit more frequent would be beneficial. This is not a complaint as I was happy I could come home with my clothes clean!!
• Renee (7/5): Good - Location and Pool Uncomfortable bedding
• Slava (8/5): Very good -
• Marianne (8/5): Very good -
• Warren (5/5): Nice location, nice size but missing the details around quality especially at that price. - Location was good. Size of apartment was great. Was asked what time we wanted to check in and nobody was around when we agreed a time had to call and wait to gain entry. On suite dirty tiny ants in the face cloth. Main bedroom window shelves dirty. Property advertised as ocean views no views from ground floor and very noisy. Then the complimentary milk in fridge was out of date back in July
• Rob (9/5): Superb -
• Carmen (8/5): Apartment was spacious, glimpse of the ocean from the main bedroom and balcony. - The pool was beautiful and the unit was one street back from the beach. The beds need an upgrade. They were all too firm and uncomfortable for us.
• Brian (8/5): Very good -
• Aaron (8/5): Very good - I liked the location. The room was on bottom floor. Made it easier with a 2 year old. All the pillows were thick except one. The spa wasn’t working.
• Jacqueline (8/5): Value for money, nicely renovated rooms - Property was clean and tidy and in a good location Only concern was we had a ground floor accommodation and I noticed the windows in the bathroom didn’t shut or lock properly and as a group of females that made us feel a little unsafe
• Megan (7/5): Good -
• Joseph (10/5): Exceptional -
• Amie.g (10/5): Perfect spot - Location to everything, heated pool was great, we used the bbq area, tennis court, table tennis, sauna. Room number 4 was the one we had and it was a perfect spot for getting to the pool at the front and bbq out the back, plus don't have to carry luggage on stairs unless it's to or from the carpark. Bathroom and toilet had also been updated. If we were staying longer I think a vacuum would be handy, and more toilet rolls. But other than that I couldn't fault anything.
• Heather (7/5): Good -
• Charlotte (9/5): Superb -
• David (10/5): Exceptional - New renovation, very clean and well supplied kitchen/living area - full crocery, cutlery, chopping boards/knives, proper bottle openers, microwave, new dishwasher, scrubbers, dish liquid etc - obvious, but often missing from other places. Also impressed that it had 2 separate shower rooms for 2 BR, not just the one, as well as a large private balcony. Specified car parking spot was also appreciated. Would have liked an a/c or heater in main living area.
• Diane (8/5): Good and would stay again. - Location Water pressure not good bathroom need a revamp
• Kristy (7/5): Good - Staff was lovely! The unit was great size was neat and tidy and have everything we needed for a short stay. The resort is a little dated, but neat and tidy.
• Tony (10/5): Exceptional - Proximity to the beach and shops
• Hayley (9/5): Amazing value for money for a family. Perfect location, amazing pool and the kids loved the tennis court. - The location, the pool, the price and the tennis court.
• Michelle (7/5): Enjoyable and didnt want to go home! - We love the location and facilities this place has to offer. We also love the relaxed feel it has. Mangement is very accommodating A few more essentials in the apartment would have been helpful but we made do and it certainly wont stop us from staying again.
• Mary (9/5): Superb - Location! Parking
• Ally (7/5): Good but missing a few comforts - The location is great, the pool was nice, and the apartment was very spacious and clean. The balcony was a nice place to sit. The television was easy to hook up to Netflix too. The parking was easy and undercover and the host was nice. Just a few things were missing that could have made our stay nicer: Dish soap for hand washing dishes (we donated some) Salt and pepper, oil, etc - some basic pantry items Al foil or baking paper The shampoos/toiletries were of pretty low quality. You often get nicer things in an Airbnb. The sheets were a cotton/polyester blend
• Daniel (7/5): Good - Close to restaurants and the beach. Dishwasher had broken glass inside it. Once we cleaned it out, the dishwasher wouldn’t turn on.
• Wendy (6/5): Good stay, manager very quick and accommodating. - The pool looked great as well as the gardens. Apartment a bit old, washing machine dirty and rusty, shower rose rusty, toilet in ensuite makes a awful noise when filling and sliding doors rattle badly with wind.
• Matt (10/5): Exceptional -
• Kailee (6/5): I enjoyed the overall stay, was very pleasant. Good value for money. - cheep and close to the beach and where we wanted to go lady at reception was awesome pool was super nice not much stuff to clean with. No cloths provided to wipe up a spill or anything cockroaches in the rooms when we walked in place wasn’t the cleanest
• Christopher (10/5): Exceptional -
• Alan (9/5): Superb -
• Amanda (6/5): Underwhelming yet quiet ? - It was a lovely location with very friendly management who were great to deal with. It was lovely and quiet and offered a beautiful pool to relax in after a big day. Unfortunately the property is aged considerably and is in need of substantial repair & renovation, especially to meet the expectations of a $300 a night booking. Overall the property was looking very sorry and poor which was unfortunate given it boasts a pool, mineral spa and sauna and tennis court. Inside the apartment you can see it is in need of a full repaint, damage to walls and doors patched and sanded but needing painting,: fixtures and fittings are rusted and damaged. Whilst it has everything it says it does and nothing was not working for $300 a night you could expect a little more quality for the price. We did not spend a lot of time there due to sporting commitments during the day however if we had used it more as a holiday weekend we’d have likely been more disappointed just due to these factors and the price paid. I feel management do the best they can with a dated property in serious need of TLC.
• Leigh (8/5): Very good -
• Eva (10/5): Exceptional -
• Elizabeth (5/5): Passable - Location was great, pool was awesome A cupboard door was missing, a piece of gum was down the side of one of the beds Animal urine was washed away from the balcony above us and was washed on to our back patio where we had washing out to dry Dogs everywhere The owners were so lovely and pleasant, the unit was very run down and needs work
• A (5/5): Passable -
• Martin (8/5): Very good -
• Maree (10/5): We loved our stay and wished it was longer - Location was close to the beach and the shops Nothing
• Lisa (10/5): Fabulous family holiday apartment - Spacious apartment, lot's of natural light and lovely decor. Stunning magnesium pool. Fantastic service from the lovely Munna. Very well equipped for a family of four. It is perfectly located for beach access while being nice and quiet off the main road. Can highly recommend 👌 Nothing, loved it all
• Rachel (8/5): Very good - Great location, well maintained facilities - loved the pool Could have been cleaner
• Amanda (7/5): Good - The pool and location are fantastic The main living areas didn’t have air conditioning which made the stay a bit uncomfortable.
• Isabelle (8/5): Very good -
• Robin (2/5): Very very disappointing and certainly not value for money or true to advertising on booking.com - Just the pool Too many reasons
• Malcolm (4/5): Disappointing -
• Lee (9/5): Overall it was a fab stay wonderful location close to cafe for morning coffee and other restaurants shops and beach walk - The gardens and pool were great. The location and friendly staff.
• K (9/5): Views and location, value for money - For a reasonable price this property offers a lovely view from the kitchen, bedroom and balcony and is in an exceptional location close to beach, paths and coffee. It is definitely driving distance to grocery shops but these are well worth a visit (Sunshine Plaza and Mooloolaba shopping centre).
• Alan (8/5): Very relaxing - Very good pool area and in a quiet location away from traffic Unit we stayed in needs to be updated with new paint and floor coverings. Very spacious with a good kichen area
• Angiee (9/5): Superb -
• Dean (2/5): Had to leave it was disappointing manager was very helpful - No there was no breakfast included and the kitchen Was poorly kept and things weren’t very clean Pretty much everything wasn’t clean it had broken Blinds so you couldn’t sleep things were broken
• Rachel (10/5): Excellent location and price Mona was fantastic to deal with - Location was fantastic Stairs lol
• Bianca (8/5): Happy at headland gardens - Manager was amazing, so happy and helpful. Pool was great for children. Enjoyed our stay at headland Gardens. Our room was vell stocked with everything needed for a short stay at the beach. However, the Beds in Unit 4 are very saggy and uncomfortable, waking with sore back and neck every day. The bathroom is rather dated and no longer able to be cleaned properly, however totally functional, with a large washer and dryer and laundry tub . This is a ground foor garden apartment and it has new fluffy carpet (why, pool and sand....) but it's a brown colour and adds to the very dark dungeon feeling you get when you enter with very little natural lught available. Kitchen also dated, but very well stocked, appliances all worked perfectly. furniture ( except beds) is all comfortable and functional. Units are privately owned, and I've been in a different unit, and it was super modern, light, and bright with new furniture and appliances. Most units appear to be permanent residences, not holiday stays, so it was very quiet. It is in easy walking distance to shops and restaurants/ cafes in both directions. I walked with my young children to mooloolaba and to the coles and carried groceries back. The surf club for swimming, dinner coffee, and a playground was a simple 5 min walk. Very convenient location! I would return to headland gardens again, and have no qualm recommending to other visitors.
• Cherie (7/5): The pool was very clean the kids loved it. - Close to everything and only one street back from beach. There were several holes in the shutters in bedrooms and the light came through in the morning! The bath wasn’t overly clean.
• Maxine (9/5): Comfortable and easy access to restaurants and beach - Convenience to beach and surrounding areas. Apartment was dated but comfortable
• Billy (10/5): Exceptional -
• Carol (8/5): Very good - Location excellent. The apartment was clean and had all the necessities. Bed very comfortable. Suited our requirements. Nice gardens and pool. No elevator. Had to walk up and down stairs with our luggage, although the Manager kindly assisted us when we first arrived. Would not recommend Headland Gardens for elderly tourists but very suitable for younger folk.
• Sherry (4/5): Disappointing -
• Naomi (9/5): A great stay in the perfect location with lots of space and great facilities - The location was perfect, the rooms were spacious, the facilities in the unit and resort were great, so much value for the price with a magnesium pool, spa and sauna. The cold and hot water taps in the showers didn't work very well, the only minor issue, other than everything was perfect.
• Oyoung (8/5): Very good - Close to event place Late check out
• Sheree (6/5): Has gone backwards in last year - Pool No blind in bedroom only sheer curtain. Sink plug not fitting, lots of mould and grime around shower. No hand towels or washers
• Jeffrey (7/5): Good -
• Harry (7/5): Over all we made the best of our stay. - Great location, fully furnished and convenient. The apartment we stayed at had dusty blinds and ceiling fans, stains on quilts and dirty bathroom drains. It was a bit tired but it doesn’t mean all of their apartments are like this.
• Glenn (8/5): Very good -
• Edgo12 (8/5): Very good -
• Tracey (8/5): Enjoyable - Located in good position, close to Mooloolaba and beaches The ensuite bathroom was dirty. The mood and soap scum was built up around the flooring, shower screens and throughout the shower recess. It needs a bloody good clean
• Natalie (9/5): Spacious, comfortable accommodation in the perfect location - This property is in an amazing location. Easy walk to the beach and shops. The amenities were great and the apartment itself was spacious and really lovely I didn’t have anything I was unhappy with
• Raelene (9/5): Superb -
• Adam (8/5): Very good - Location. Pool. Decent (but narrow) balcony. Fan in bathroom constantly running. No switch to turn it off. Noisy. Fly screen (mesh) door in bedroom wasntvrunni g in tracks properly Shower could do with an upgrade Noisy neighbours on weekends
• Diane (8/5): Enjoyed by all - Size of apartment, very spacious. Great location So many stairs
• Joanne (9/5): Superb -
• Glenda (9/5): Great location. - Excellent location. Clean and spacious apartment. Quiet - not on the main street but still could see the sea. Accommodation a little dated and old.
• Terence (9/5): We have been happy with its closeness to the places we want to walk too and eat at. - Kitchen facilities, comfortable bed, lounge room, secure car parking. The spa facility is pretty old and wasn’t available due to maintenance needed.
• Thomas (8/5): Very good -
• James (3/5): Poor - The location was good Having no lift, the rooms needed painting and was in very bad condition. Looked like wasn’t cleaned properly as other people stuff still in wardrobes. Shower was hot for a little bit than no hot water only 1 person could have a shower of the morning or night
• Peter (4/5): Alexandra Headland - Location Room was not clean, shower was pink from soap build up and hand basin dirty. We had to ask owner to clean before we would shower. Rooms are old and need renovation.
• Honeyman (6/5): Pleasant - cleanliness, under the main bed hadn't been vacuumed, lots of dust and a tissue, same with under lounges, no tissues, there was a sock in the drier (not that I used the drier, but looked) Do not like the no smoking policy, at least on balcony with doors shut.
• Robert (7/5): great location,apartment needed refurbish - great location,close to beach,pool was good. the bathroom needed refurbish,it was outdated.apartment was not serviced .we stayed 11 nights.
• Tyrone (10/5): Exceptional -
• Suzy (4/5): Apartment #4 desperately needs repairs and modernisation. - The beds were clean (mattresses on the firmer side), and there was plenty of wardrobe space and clothes hangers. The water was hot and the kitchen had more utensils, cutlery and crockery than most places I've previously stayed. Noise levels around the complex were good, but I put that down to staying during the low season. My friend and I stayed in Apartment #4 which was in desperate need of some repairs and modernisation. It was so disappointing to walk through the door of the apartment realising it looks nothing like the photos on the website. The decor is old and knocked about, with nasty stains by the front door and dirty/marked ceiling fans. Not all the wall lights worked - the ones in the lounge and main bedroom didn't work - and the fluoro light in the kitchen flickered. Rust was on the bottom of the laundry tub and along the shower curtain rail (even though there was no shower curtain in place). The shutters in both bedrooms were broken in places, and the apartment was very grimy in general. Also, I can't remember finding a safe for valuables but I know a safe is listed as something that should be available in the apartment. Upon check-in we were told the pump for the heated swimming pool was broken so we couldn't utilise that. Also, there are no lifts and carrying suitcases up stairs was hard work!
• Rachel (8/5): Very good -
• Rebecca (9/5): Superb -
• Janackdoulary (8/5): Very good -
• Fluerty (8/5): Very good -
• Hollie (9/5): BEAUTIFUL FAMILY FRIENDLY RESORT - Friendly welcoming staff, very accomodating, BEAUTIFUL facilities, toddler appropriate pool. Staff tended to any queries immediately. If anything, the apartment was slightly outdated, as in it’s not a brand new building but has been maintained very well.

Photos