Sandcastles Holiday Apartments

Location: 63 Ocean Parade, Coffs Harbour, au

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 04:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Luggage storage
• Fax/photocopying
• Tour desk
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Heated pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Broadcast Live sport events
• Bingo
• Supervised childcare/activities
• Television in common areas
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Water park access (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Concerts/live shows
• Exercise/lap pool
• Garage
• Fishing nearby
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Two-Bedroom Apartment (5 Adults)

  This apartment has no capacity for additional guests.

  Max Occupancy: 5 (5 Adults)

  • DVD player
  • Private bathroom

• Two-Bedroom Apartment (4 Adults)

  Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

  Max Occupancy: 4 (4 Adults)

  • DVD player
  • Private bathroom

• One Bedroom Apartment, No Balcony - One To Two Night Stay

  1 Double Bed

  215-sq-foot individually decorated room with a balcony

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, cable channels, and DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, queen sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

  Comfort - Air conditioning and heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Sofa bed
  • Ceiling fan
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • No housekeeping
  • Window screens
  • Freezer

• One Bedroom Apartment, No Balcony - Three To Five Night Stay

  1 Double Bed

  215-sq-foot individually decorated room with a balcony

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, cable channels, and DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, queen sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

  Comfort - Air conditioning and heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Sofa bed
  • Ceiling fan
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • No housekeeping
  • Window screens
  • Freezer

• One Bedroom Apartment, No Balcony - Six Or More Nights Stay

  1 Double Bed

  215-sq-foot individually decorated room with a balcony

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV, cable channels, and DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, queen sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

  Comfort - Air conditioning and heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Sofa bed
  • Ceiling fan
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • No housekeeping
  • Window screens
  • Freezer

• One-Bedroom Apartment With Balcony

  This apartment has no capacity for additional guests.

  Max Occupancy: 3 (3 Adults)

  • DVD player
  • Private bathroom

Guest Reviews

• Trinity (9/5): - Very handy location. Apartment with everything we needed so great for being able to cook and wash for a family there for sports. Nothing.
• bernie (7/5): - It was a very central location and catered for our needs
• Dave (7/5): - The pool, spa, sauna and bbq area was great for the family Dirty and out dated apartment
• Thi Kim Cuc (7/5): - Location and room size No toilet paper and tissue paper provided. We contact property manager but no reply.
• simone (6/5): -
• Taylor (4/5): Did not appear to have been properly cleaned. Various items left around, false nails, old food, dirty dishes - Location Cleanliness
• Nadine (1/5): NEVER BEEN CLEANED !! - DO NOT STAY HERE !! IT IS THE DIRTIEST HOTEL IN COFFS HARBOUR!! BLACK MOLD ROOMA THAT HAVE NEVER BEEN CLEANED !! DO NOT STAY HERE !! IT IS THE DIRTIEST HOTEL IN COFFS HARBOUR!! BLACK MOLD ROOMS THAT HAVE NEVER BEEN CLEANED !!
• Jorjie (2/5): - Pool/spa facilities I am requesting a refund from my current booking at sandcastle appartments in Coffs Harbour due to the faulty room we received in our current stay at the appartments. Upon arrival after requesting a late check in we arrived to find that our keys was not left in the safe at the car park as the manger thought the safe was broken and never message to notify us. We tried to contact the manger when we arrived at 7:30pm but was unable to reach them. We were lucky the macitence worker was in the car park at the time and was able to reach out to the manger and get our keys from the reception. We eventually navigated our way to our very disastrous room were we found the room was completely untouched from the previous people the bed had not been made there were dirty cups laying around and the room was a complete mess. There was not a single clean towel in the room and there were rubbish left from the previous people. This made it unable to stay in the room for the safety of our kids as well as the safety of myself and partner. We eventually got in contact with the manger/owner with our concerns. She rang back stating a family member would help us to a new room that was half clean with towels and clean sheets. After we arrived at the new room we discovered that the room we were put in was just as dirty but had new towels and sheets. In the kitchen the draw is broken which comes a risk of my child being in reach to knife and other kitchen items. The level of cleanliness of the room is not acceptable and is hardly bearable to stay at the apartment. We were then told not to leave the appartment since we didn’t have a key to get in and out of our room. We attended the reception multiple times and was unattended for the duration of the whole day. We were then contacted via text that the spare key was left in the safe box in the car park.
• Lara (8/5): -
• Vera (10/5): - The apartment was spacious, verandah overlooking the pool area is a plus & my kids loved th pool and spa even though it was cold weather.
• Andrew (10/5): -
• Laura (1/5): I would have been better off booking a powered site at a caravan park and tenting it - DO NOT BOOK THIS ACCOMMODATION! Unit 231 should be condemned. The only way to salvage the apartment would be to burn the place. I stayed at the apartment for the entirety of 1 hour although I had booked for the weekend. I immediately contacted the manager upon arrival as I was horrified at the state of the apartment and unfortunately I did not hear back from her until Monday. The place was so bad that I had to book emergency accommodation ($400 later) for my family and I as there was no way that we were staying the night let alone the entire weekend. Please note that we travel a lot as we are a sporting family and we have travelled extensively in the last year up and down the coast of NSW. Never in my life have I walked into an apartment that was putrid filthy like this one. The couch in the lounge room as well as the carpet had stains that resembled bodily fluids! The kitchen was filthy. Floors were grimey and stained, a drawer came off in my hand and a fork in the utensil drawer had dried old food on it. The microwave door was cracked and the inside was dirty. There is no way a meal could be prepared in those rancid conditions. I could not work out why the apartment was so cold. Upon investigating behind the filthy & stained curtains in each room I discovered that there was a wire mesh/grill about 10 cm in height at the top of every window which let in a cold draught in the bedrooms. I have never seen this type of window ever. The bedrooms were also horrendous. The dust on the headboards was centimetres thick and the carpets were torn. There was also little rocks and grit on the carpet so obviously not vacuumed in a while. In the bathroom the window in there was being held open by a bent spoon and the toilet seat would have to be the original one as it was all peeling and yellow. For the health and safety of your family do not book here. I got a refund on Monday morning after finally speaking with the manager but this rental should not be allowed. EVERYTHING!!!
• Maureen (5/5): -
• Angela (4/5): Not good would not recommend this venue to anyone. - The underground carport. The apartment needs major maintenance. The bathroom door was falling off the hinges.The couch was torn.No rubbish bags. Only one curtain in lounge the other was in the cupboard with no hooks.Security door to the balcony would not lock.No globes in bedroom lights. Did not see any members of staff the whole time we were there even after going to the office at three different times.
• Audrey (2/5): Extremely dissatisfying - Location was great Apartment was dirty, microwave was filthy, crockery/pots/eating utensils was greasy and we had to wash everything before use, draw that eating utensils had debris inside - had to go and buy dishwashing soap, no wash up cloth, no dishwashing liquid or dishwasher tablets(clear instructions to place items in dishwasher before leaving if items used), lack of basic items such as strainer, dish up spoon etc. Exhaust fan over stove is that greasy/dirty you can write your name on it - I had to sweep floor as it was dirty with food debris, shower was filthy, track of shower you could clearly see hair etc. no complementary soap/shampoo, no face washers, soiled towels from previous occupants still in laundry inside washing machine, carpet felt wet all the time we were there - air conditioner was not working, as it is winter and was raining we wanted to heat up apartment. Light switches missing dials, wall in main bedroom had dust particles you could clearly see against it, i had to slightly move bedside to use powerpoint for charging, some kind of tablet and a lot of dust present - Received a text message from management @14.07pm to inform that reception was closed when we arrive but we arrived within 1/2 hr of text received with instructions how to enter carpark, after arriving I tried numerous times to call Melinda - Sandcastles on number Melinda send text encouraging us to use if there was any issues, I am as yet not received any call or response to text messages send, we tried numerous times to call into reception (Friday in am), no one presenting. We are easy pleased and do not complain, this was the first time we felt using accomodation that we will say something, everything in unit felt dirty, greasy and we are wondering if the owner are aware of this poor house keeping. Apartment 213 is definitely not up for recommendation as also extremely poor customer service.
• Katie (7/5): Good but disappointing - Prime location. Quick walk to the beach with pubs and clubs across the road to walk to for dinner. The pool area was fantastic and in winter the water was nice and warm so we could still swim. The rooms were big and spacious, the beds were super comfortable as was the couch. Room appeared clean on first inspection. My mother slept in the main room and in the morning informed me that there was no to sheet so she hopes that they wash the doona inbetween guests. I highly doubt that. I then noticed that there was blood looking stains on the otherside of the bed. I also pointed out that we were not given towels for that room which to me indicated that the main room wasn’t made up (perhaps the last guest made the bed so they assumed it was already done). I went to reception and waited around for ages with no one there (this was 8:30am). I ended up going back to the room and writing a note and leaving it on the office desk describing the issue and asking them to fix it though out the day. We got back around 2 to find that it still wasn’t done. I went back over to the office and no one was there. I rang and left a voice message on the number that management gave and no one returned my call. I then tried calling the office and no one answered. It gave a different out of hours number so I rang it and left another message. My mother then went to the office herself making lots of noise and no one came to answer. Whilst she was there she also rang the after hours number and it rang on the desk in front of her. My note had been removed from the desk so they had found it. Checked out the next day and still hadn’t seen or heard from management. Very disappointed in that aspect and the dirty room that should have been fixed but was chosen to be ignored.
• Ross (3/5): Not worth it for the money. The place is so filthy. Mould, thick dust, tv remote has no battery installed, kitchen cabin - It’s close to where we want to be. Not worth it for the money. The place is so filthy. Mould, thick dust, tv remote has no battery installed, kitchen cabinet is falling out, incomplete utensils, cookware is too old and too scary to use, you meed to chase for toiletry from reception. We end up of leaving the place and find somewhere to stay.
• Morris (9/5): -
• Julie (1/5): I felt dirty the whole time I was there. I didn’t walk on the floors without footwear on my feet - The location Where do I start ! The room was disgusting , never been cleaned in months. On arrival I had to literally sweep the carpets with a brush. The wardrobes were so thick with dust previously someone had written clean me in it.
• Tracy (9/5): Would certainly recommend this property 10/10 - Facilities were fabulous, staff were extremely helpful.
• Chloe (1/5): Disappointed - Amazing location but unfortunately these apartments really need some love. Dirty, dark and dated. Our apartment was full of mould, dirty kitchen, dirty floors, limited hot water. While a budget option not worth it. These apartments need a full makeover. They shouldn’t be offered to the public in the state that they are.
• Christine (3/5): Lucky the location was good because sadly the building is in disrepair. - Location was handy to everything. Mass lack of communication - requested repair of air conditioning and was not addressed. Doors falling apart. Unable to locate or make contact with staff.
• Steve (8/5): -
• Phillip (4/5): -
• Xiaoyun Deng (8/5): Happy to come back in future or recommend to other friends. - Convenient location, and good facilities for a short holiday.
• Lyn (5/5): -
• Guest (9/5): - Ate out All good
• Christine (2/5): - Old, muster, dirty, cochroaches, mouldy blankets from wardrobe, curtains were old, ugly & dirty, very cold & damp, remotes not working, beds only had a cover no warm blankets. Couldn't get anyone to check us in, bad Customer service, no one was ever in Reception to check us in or answer calls, didn’t follow through with any emails. The pictures in the bookings are not like how the apartment is at all. Worst accommodation I have eva been in.
• marilyn (2/5): Disappointing - The bed was clean and the position convenient .. the outside area was very nice Not clean.. stains on floor and sofas.. fridge hadn’t been cleaned .. old bits of food on shelf and doors.. benches dirty.. toilet roll all over the floor ..
• Ellie (2/5): Disappointing - The pools The staff, customer service & reception were awful. I have never received worse actually
• Lachlan (1/5): -
• Emma (4/5): Dirty and disgusting - The room was beyond dirty, mouldy and downright disgusting. Photos taken and sent to management with no reply. We had to purchase cleaning supplies to clean the apartment so that we could sleep in it (even though it was still dirty). I will NEVER stay here again, which is such a shame because the facilities for a young family would be perfect.
• Alan (3/5): disappointing - good size room in great location Reception was said to be open from 8.30 to 4. In the 5 nights we were there it was open once. Phone calls and text messages were not responded to. There is no wi-fi. On entering the room we found the dishwasher was not emptied. There were empty soft drink and wine bottles in the room. No shampoo, conditioner or other bath items are supplied. The lights we reported as not working the morning after our arrival were still not working when we left 5 days later
• Darrel (4/5): -
• Ji (3/5): - Good location Dusty, moldy and bad smell
• Electrical (4/5): Not happy - Location TV didnt work. Lounges Gross and dirty
• Dhruv (1/5): -
• Caren (2/5): - Unfortunately there was just a run of things that didn't work. I was there for work purposes, having access to wifi was extremely important. No wifi the entire week. The first unit smelled mouldy, the fridge was dirty and the air vent was very noisy. As I was conducting meetings all day this was disruptive. The office sign says their staffed until 4:30 but twice out of the week I went in at 2pm and repeaetedly checked they were unstaffed the whole afternoon. They move rooms for me - quickly and easily. apprecate that. However the fridge in the second unit, still had bacon in it from previous person and I had to clean out the microwave. The dust bunnies beside the bedside table and bedhead were not good. The living room furniture was well worn. but dining table and chairs ok I worked from there. The next incident was I washed my uniform Thrusday afternoon and discovered the dryer didn't work. Office not attended. I text the number and explained that I had to leave the apartment but needed dry clothes for the next day. Quick response, they left me a key to another apartment to use that dryer. I didn't finsih work until 8:30pm at night and I used the key and unlocked the door to discovered I had walked into another persons apartment that was living there. laptop no tgeh table, lights on Tv on etc, I very quickly stepped back out. I can see the key couild be a simple error, however my uniform and clothes are still wet. of which I then had to drive around late at night to find a
• Michael (8/5): -
• Shelly (8/5): - The kids loved the pool. The size of the two-bedroom apartment was great for spreading ourselves out and enjoying while we stayed. It was very close to the beach and a short walk to pubs and restaurants. The staff were friendly The apartment could use a little updating. The dryer and air conditioner was not working.
• Allan (6/5): - The property was showing signs of wear and tear. When we arrived there was only one roll of toilet paper for 4 days enquired about more they were out. Eventually supplied with additional roll. Unable to connect to the internet also limited tv channels available.
• mary-anne (2/5): Great location but very poorly cleaned apartment. - Location amazing and enjoyed the pool area. The apartment was very unclean and dusty. The electric jug popped a fuse on the first night so we had to boil a pot for hot water. The knobs were missing on the fans.
• Karla (5/5): -
• Carmen (10/5): Excellent local and I’ll definitely be going back - Pool. Space in the apartment Had to go outside the fence to smoke
• Edwards (8/5): Wonderful location - Perfect location. Walking distance to beach, cafes, clubs and pubs. Short drive to all other amenities. Bed was comfortable. Good pool and spa. Unit needs updating. Lounge while very comfortable was in a very poor state. Insufficient cutlery provided.
• Sonia (1/5): Find something else - Pool and outside amenities were clean. Bed was very comfortable. Unit #231 needs a total update. Carpets dirty, dusty and mouldy. Couches not inviting to sit on. We left and found another place as my husband’s asthma was getting triggered and he could not stay there beyond one night.
• Joshua (8/5): -
• Megan (6/5): - I liked that it was in a convenient location, with a bit of an upgrade it could be a really nice place. The cleaners are very unprofessional, the place needs a good clean. The fridge looked as though it had never been wiped out. The light inside didn't work. This was a trip to bunnings and a $4 globe to which my husband replaced. The blinds in the lounge area were all twisted and moved around. Easy fix which we did so they closed properly. Upon leaving and doing our checks we found 2x deodorant bottles under beds and food scattered around including behind lounge cushions. I removed the bin bag in the bathroom to find it had been placed on top of an old razor and a bandaide with blood on it. That's just plain lazy.
• Lenin (8/5): Delightful Apartment - Delightful little apartment in the heart of coffs harbour. The unit itself is old but is clean with hot water and running aircon. The underground parking is a bonus. We got to everywhere we wanted thanks to the location All major supermarkets and booze shops are within 2kms. Exhaust fans dont work in shower room. Wifi didnt connect as well. Had to do with data.
• Maree (10/5): - Great little 2 bedroom unit
• graham (1/5): 3.30pm in the day till 8.30 pm at night we try to call but no one answer s so we got another room which cost us $540 fo - location no one was there to pick the key up we slept in the car we tried calling them but they didn’t answer first night we had to stay in the car .
• Harpreet (2/5): Not worth - Just location Not clean property , sofas were rugged , rooms bit smelly
• Phil (10/5): -
• Matthew (6/5): -
• Lucy (9/5): -
• Vicki (7/5): Convenient - Never used the pool or go to the beach The unit was not very clean ,,there was a open can of coke left in the fridge icecream left in the freezer , the cupboard that the toaster was in had crumbs in it ,the dish rack had rubber left in from previous people,the unit is for 4 people only had 2 forks had to go to reception for extra 2 forks they only 1 they could give us so that was poor ,the shower was great ,the beds comfortable.
• Beth (3/5): - The pool Apartment was dirty, food still left in fridge from late people, toilet wasn't cleaned, floor wasn't vacuumed, food pieces/crumbs on dining chairs, sliding screen door was locked and couldn't open so couldn't make use of that and couldn't do washing as the dryer was broken. The lady at front desk was very lovely tho.
• Nicole (10/5): Happy with our stay - Spacious close to everything…
• Daniel (8/5): Definitely recommend to stay to anyone - We loved the whole apartment, beds were comfortable and kitchen/living room was lovely There was no oven or air fryer. Also the WiFi didn’t work and none of the staff were able to help.
• Lisa (9/5): - The facilities pool and spas were amazing The check in was a bit of a shambles as was overbooked , but turned out fine In the end and we really enjoyed our stay
• Sarah (8/5): - Great location, good facilities
• Sarah (2/5): - We booked a 2 bedroom apartment for a family of 5 for 3 nights. We were missing a bed on arrival. The bed we were given did not open flat so we were unable to use it. The apartment was very dirty - stains on the walls and on the bedsheets, a very dirty fridge complete with the last guests leftover broccoli, a dishwasher full of dirty dishes and a door that fell off its hinges when we opened it. The next day we were moved to a different apartment (Jemma from reception was very apologetic and helpful). We did have enough beds however we were in an apartment with windows that didn't open in both bathrooms, the wrong tv remote, a very old and dirty couch, the kids room ceiling fan only worked on high, and the bathroom light didn't work so we showered and used the toilet in darkness.. the internet also stopped working when we moved apartments... We decided not to stay our final night .. We were refunded for the night we didn't stay and partially refunded for the first night.. We will be looking to stay somewhere else next time we visit Coffs Harbour
• Sonia (6/5): Comfortable but could do with a good deep clean. - Bed and pillows were very comfy and location is great. However, the room could do with a deep clean, thick dust on fan in main bedroom, fridge shelves were dirty, used tea towel and chux cloth. Dryer does not work and needs more cutlery (only 2 forks). toilet is very small if your a larger person, I would suggest trying to swing the door outward to help.
• Naomi (8/5): Our apartment was lovely and spacious, and the beds were very comfortable. - The beds were super-comfy and the apartment was spacious with everything we needed. The showerhead leaked and ran and the shower had mould in it which could easily be removed when I rubbed it with my toe. It just needed a more thorough clean.
• Marija (1/5): - Nothing very dirty place I didn't like anything
• Natalie (8/5): Affordable . Clean . Good location - Central location Kitchen facilities
• Emily (7/5): -
• Mandy (5/5): Comfortable and cosy . Beach just over the road enjoyed our stay . - Comfortable . Within walking distance of the club and pub and beach . Bathroom had no light so you were showering in the dark exhaust fan wasn’t working . Room wasn’t cleaned properly microwave was filthy , dust everywhere
• David (6/5): - Apparent was old, could have stayed in a nice motel for less.
• Helen (8/5): - Tidy apartment with the basics in a great location. The apartment has several minor maintenance issues in need of attention. Fly screens with holes, bedside lamps don’t work, toilet roll holder broken, living room fan unreliable, etc.
• Nicole (8/5): -
• Daniel (8/5): -
• Kristy (4/5): - It was close to most things, nice outdoor area The wifi did not work, the apartment was quite run down and not clean.
• AIMEE (6/5): Grounds and outdoors well kept however rooms were untidy, dryer didn’t work and couldn’t get hold of reception staff - Great location and ground/pool area were well serviced and tidy Rooms were unclean and couldn’t get hold of reception staff
• Jason (10/5): Great budget stay. - Always a great little stay. Close to beaches and entertainment ???
• susan (4/5): -
• Alan (8/5): - Check in arrangements
• Jason (8/5): -
• Michael (8/5): -
• kylie (8/5): -
• sheree (8/5): Relaxing stay - Location and security parking Our room was dirty this time which was bit disappointing..we had no toilet paper and no dishwashing liquid oh and the dishwasher would not turn on..but other than that the location is great
• Jenette (8/5): Nice - Good location,big unit and a nice pool. No Netflix a little bit dated. We enjoyed our stay.
• Tarik (10/5): -
• Luke (4/5): -
• Tina (1/5): -
• Luke (7/5): -
• Desouza (7/5): Coffs Harbour was great the apartment was good we spent most of the time outside and in the pool. Made the most of it g - Kitchen and laundry facilities in the apartment Security Location close to ocean and tourist attractions and well maintained pool and spa Room was not vacuumed lots of dust in carpet and on walls triggered asthma in hubby and kids We sent towels for replacement on Thursday and did not get replacement. We left on Sunday. It was good I had my own towels. The bed side lamps were not working
• Jayne (8/5): -
• Grant (4/5): - Unit was just dirty, unmaintained.
• Turin (8/5): Good value and location for the price but may need some maintenance in some areas. - A nice location and I liked the layout of the apartment. The appliances were all in working order, it was air conditioned and the pool + spa was nice. Checking in and out was very simple. It’s a very short and pleasant walk to the beach. The owner was quick to respond to any questions I had. It was a bit dusty - it seemed like the floor was vacuumed before we checked in but there was a lot of dust on surfaces. The light in one bedroom didn’t work (it flashes on and off like a strobe light), so we just didn’t use that light. A lot of the cups/glasses/plates/bowls/utensils were very dirty - some of the mugs had old coffee in them still. We ended up having to buy an egg flip to use because the one in the apartment was actually disintergrating and flaking black plastic everywhere.
• Amba (10/5): - Location!
• Jonathan (10/5): -
• Katie (10/5): - Friendly staff clean room big pool close to everything
• Edith (7/5): Very good, just what we needed. - Close to the beach, spa and pool! Lovely and clean. Getting up and down the steps.
• Sivaprabhu (4/5): disappointed - nope The staff didnt answer any calls. the rooms were not that great. no cleanliness. The bedsheet were smelling of sweat. could see lots of hairs on the bedsheet!! the blinds were noticeably dirty! will not come there again!
• Amanda (7/5): -
• Kaur (8/5): Overall it was a good experience. - The atmosphere was so good it’s so calm and quiet there. I was there with my family for second time because I was expecting the same as previous, even I paid more this time but the apartment was not very clean especially the kitchen was quite dirty and in one room there was no any fan my children hardly get sleep on the first night.
• Bibba (10/5): - Very clean and comfortable i liked everything about the place close to walking distance to get food for breakfast and dinner
• Thao (6/5): - Dusty, dirty and no air conditioning in bed room.
• Elizabeth (10/5): Great place to stay, right across from the beach and bowling club! We had a ball. The manager of the apartments is so ni - They were spacious, clean and had aircon The WIFI was pretty bad but it wasn’t an issue as it made me get out more and see Coffs Harbour

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