Tasman Holiday Parks - Torquay Palms

Location: 67 Truro Street, Hervey Bay, au

Star Rating: 3 Stars

Property Type: Holiday park

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• BBQ facilities
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Private check-in/check-out
• Shared lounge/TV area
• Shared kitchen
• Salt-water pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Fishing nearby
• Swimming nearby

Rooms Available

• Luxury Studio

  1 Queen Bed

  Overlooking the park

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided

• Studio Suite

  1 Queen Bed

  430-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator, oven, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided

• Value Villa

  1 Double Bed and 1 Twin Futon

  322-sq-foot room, patio with park views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided

• Two-Bedroom Villa (Not Pet-Friendly)

  This deluxe villa features separate bedrooms, a spacious family room, modern bathroom, full air-conditioning, TV, WiFi, hotel quality linen, a well appointed kitchen and living areas. Please note that pets are not allowed in this villa.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Salt water pool
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Villa - Pet Friendly

  This air-conditioned studio villa features a well-appointed kitchenette, an private bathroom and an outdoor deck perfect for relaxing. High-quality bed linen is provided. This villa is pet-friendly.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Salt water pool
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Deluxe Studio (Not Pet-Friendly)

  This air-conditioned studio features a fully equipped kitchen with designer appliances and a living area with a large flat-screen TV. There is a modern private bathroom and high-quality bed linen is provided. Please note that pets are not allowed in this villa.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Salt water pool
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Studio - Pet Friendly

  This studio features a dining area, private entrance and toaster. This villa is pet-friendly.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Salt water pool
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Family Suite - Pet Friendly

  This suite is pet-friendly and has a private entrance, microwave and electric kettle.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Salt water pool
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Sandi (10/5): Praceful with charming surroundings - All the fairy lights at night lovely and quiet had an d world charm and our bed was so comfortable a really good night sleep😀 The shower tap I like the shower tap where you can hand use the shower too
• Wendy (8/5): - Pet friendly. Comfortable.
• Danlei (10/5): Great value, comfortable pet friendly stay - Spacious cabin, sparking clean, very pet friendly. Both us humans and our fur babies had a great time. Very comfortable. Parking is a bit snug
• Deanne (10/5): We enjoyed our stay at this park, handy to beach & shops, the facilities were lovely & clean. - We stayed in a pet friendly cabin as we were travelling with our fur baby. The cabin’s veranda had a baby gate across the entrance which was so handy. It was easy to keep our pet on the veranda without having to tie him up outside. The bbq area was lovely and clean with bbqs, fridge and upright ovens. Perfect if you wanted to cook a large meal in the oven. The location of the park was handy for daily walks to the esplanade. The bed was a little firm, would be lovely if it had a mattress topper on it.
• Nicole (5/5): - Location. Was close to beach. Relatively small park which made for nicer break. Bed was horribly uncomfortable.
• Ruth (7/5): -
• steve (10/5): -
• Jason (9/5): -
• Jason (10/5): -
• Derek (5/5): Good apart from the rats. - Location Rats in the ceiling kept us awake.
• Jason (9/5): - Great service
• Demir. (10/5): - Amazing place to stay amazing service and very clean. Very close to the beach took my service dog.He even got a treat bag. A place well worth staying at.Will visit again.
• Ruth (3/5): It was noisy, dirty, and rundown, even the veranda furniture was rusty. - The location was good and only a few minutes walk from the esplanade. The staff that I talked to (two people) were friendly and helpful. On the map all cabins are single, but ours was a duplex (number 5) and looked like a porta-cabin. The walls were thin. The room was filthy. All unmaintained. There was also no flyscreen door, which was a huge disadvantage. There was a wooden seat setting on the veranda that was so wonky we daren't sit on it. The TV was above the table, so we couldn't see it if we sat there. We booked 3 nights, but left after 2 because I couldn't stand the thought of staying in the rundown, dirty room another night. We were also next to a gravel road and the back gate, with big utes going in and out all day, and the maintenance crew dragging bins in and out. It was so noisy.
• George (8/5): Great place great team - Great place to stay comfortable and clean. The room we booked had no Internet access and we were kindly moved to a different room so we had this facility and we accepted the smaller room without a cost reduction…
• Kristie (7/5): -
• Jacqueline (7/5): - Great location, quiet, comfortable bed, dog friendly Awkward space with no bedside table, expensive for size of cabin
• SREE (3/5): Not so comfortable stay if travelling for businesses. - Friendly staff. Secure car park in front of the cabin. Smelly room, bad odour in the shower cubicle. On going repair work.. Location and access to local shops and restaurants.
• Wendy (9/5): -
• Soraya (9/5): - The room and general overall
• Aliesha (10/5): -
• Derek (8/5): -
• Lori (6/5): - It was clean and nicely furnished. We had incredibly noisy neighbours that kept us awake most of our stay and the smoke alarm went off twice for no reason at 3am in our villa. So it wasn’t a restful night’s sleep unfortunately.
• caz (9/5): Lovely holiday cabin resort - Staff very friendly and helpful. Very clean and great location Nothing to complain about, except we didn't stay longer
• Thomas (7/5): Reasonable stay. - Good loacation. Out pet friendly villa was very small, no cupboard or racks to hang or place your clothes - live out of your own travel bag. Also in the bathroom, no rack or any place to put your toiletries, apart from on the toilet lid! Very basic. Only fit for one night stay. Family villa will be bigger. No storage for luggage in room. Small single room unit. Park is kept clean and quiet and close to beach shops.
• Rebecca (10/5): Short but glad we ended up choosing this place. Would for sure stay here again and bring the furbaby with us next time. - Very calm and relaxing, exceptionally clean!!! Loved everything
• Kristy (7/5): Great staff just unlucky the people beside us were not courteous of others. - Beautiful friendly staff - exceeded expections. The room was clean and tidy but did have a musky smell of dogs. Unfortunately, the people staying in the cabin beside us parties until the early hours of the morning therefore we were unable to get a lot of sleep. They were talking outside and banging on walls during the night.
• Vickie (8/5): Enjoyed our second stay and would definitely stay again - Lovely quiet spot to stay after a long drive I personally love a bedside table on both sides of the bed, and even though there was ample room there was only one which meant my water had to go on the floor.
• bb219175347773eff86892eb373601a8 (9/5): Immer wieder - Alles super! Kein Wi-fi
• 0fd59ce9b69172a8b1b6027ae154f540 (8/5): -
• f3b46d5c1e277191a52e0e17f6c7efc9 (10/5): Definitely stay there again. Great value for money! Staff amazing - Staff super friendly. Cabin was super clean.
• 85dd0bc3ce7d707b6aa60fd9a62edfd6 (10/5): -
• a9a78494de397267b7c271d959472b49 (8/5): -
• d6c25844bf6d71b21ef2f19098084ebd (8/5): -
• d0c14a91b3b970fc35c0dacff8ba56dd (6/5): It was a pleasant stay but the room shower and lighting/blinds & acoustics could be fixed/improved, - Staff/Owners were very nice, helpful and friendly people. The laundry was great too. They were lovely and kind and helpful and even gave me extra towels as I explained 2 towels is not enough for a 6 night stay - they were more than happy to help with a smile. The shower in Cabin 8 was terrible. It just trickled out weak pressure, and annoyingly ran hot and cold (which I reported), no handheld shower, and nowhere to place your own personal toiletries - no shower shelving for things like toothbrush, toothpaste, shampoo/conditioner, soap, facial brushes etc - nonetheless the supplied shampoo/conditioner/bodywash (in shower) and hand soap (at basin) were a very nice quality. The fibreglass shower cabinet was also very small and there was no shower seat and grab rails (which would be helpful for older people such as myself). Instead I used the main amenities shower block (most of the time) which had higher pressure water and hand-held shower nozzles - and it had seating and hooks for towel and clothes. Also my cabin 8 shower ventilation fan was not working (reported to reception also), but it was fixed a couple of days later into my stay... The cabin was a duplex cabin (unbeknown to me when I booked - maybe I didn't look hard enough?) and I could hear talking in the other attached cabin quite clearly and the lady in there was singing lullabies to her child - which is sweet but I should not have to hear it - the sound insulation between cabins is very poor. The cabin also had a peaked roof (with window glass), and while there was a blind down low to block out morning light, there was no such blind in the peaked roof so every morning I was woken too early by the early morning sunlight teaming into my room - it was not dark at all. There is no comfortable seating at the inside table - it is a hard long bench seat with no padding. A well padded single seat at the desk would be welcome comfort. I had to take the hard wicker patio chair from front veranda into the cabin and it was lucky I had with me a very long thick towelling bath mat with my from home (which I use on my car drivers seat) and so I used it to cushion the wicker chair.
• Elle (10/5): -
• Brigitte (10/5): -
• Steven (9/5): -
• Carol (10/5): Great - Lovely People No undercover parking
• Gronow (10/5): Great location, tidy, quiet, friendly staff. - The neighbours were respectful and quiet. Great location with easy access to everything. I don’t think we got the room we originally thought, the photos didn’t match the room I selected on booking.com so it appeared much smaller than I thought we were getting (according to photos of the furniture in the rooms etc) It was also a bit dusty underneath the bed, and in the shelves where the kettle/toaster/ top of the microwave is. We were aware of it because of our 19 month old getting into everything.
• Elise (10/5): -
• C (8/5): Lovely break away - The cabin was perfect for our family of 2 x adults, 1 x child and our family dog. It was comfortable and cosy and had basic cooking facilities. The added extra of a small air fryer would of been perfect. It also had a lovely verandah to sit in the nice breeze that also had the added bonus of a slider at the top of the stairs to keep the pooch in on the verandah. Love the doggy goodie bag in arrival. The place was So pet friendly. The staff were so friendly and accommodating. The cabin could of done with a good clean. I hate complaining but the walls were dirty and the corners of the floor was dusty. Same with the ceiling fan.
• Averlea (9/5): -
• LitaB (9/5): -
• Aathira (8/5): -
• Baker (4/5): - Great location Aircon wasn't clean didnt really work bed wasn't maintained well.
• KarinIP (10/5): -
• Melanie (10/5): -
• Melinda (10/5): - The economy cabin was all we needed for a one night stay. Lovely garden around the porch, keeping it private . Divan bed was a little uncomfortable but shower and kitchenette adequate. Staff member on reception was very helpful and pleasant Was travelling with my son so had to use the sofa bed which was rather uncomfortable.
• Cris (8/5): -
• Priscilla (8/5): Lovely stay - Cabins are clean and tidy and comfortable Nothing great location and good amenities
• Melanie (10/5): Perfect, not one complaint:) - Clean, great location, everything was fantastic. Our holiday ended:(
• Ann (9/5): - Convenient location, quiet, clean, dog friendly
• Siofra (7/5): - Location was close to the beach. Easy access and check in check out. Staff were friendly and helpful. Good facilities. Room didn’t really look as advertised. Could have had some touches to make the room ‘softer’ or more comfortable. Like Tasman in general but unsure if would return to this particular one
• Vickie (6/5): Great price, great location, great bed, very clean - Cleanliness and location of the park Our cabin was right beside side gate and was very busy with multiple cars. The camp kitchen behind us had people there late at night talking loudly.
• Rita (8/5): -
• Carla (8/5): -
• Fabian (9/5): Empfehle ich für jeden Gast weiter. Komme gerne wieder - Alles Das die Wohnungen direkt nebeneinander waren. Man hat jeden Schritt des Nachbars gehört. Aber das war nur ein kleines Problem.
• Susan (10/5): - I liked that it had a home feeling. Everybody was friendly and helpful. Will.defently stay again Nil it was a great experience
• Tim (9/5): Good location and suited our needs with having a small dog. - The room was clean and tidy, and in a very good location for the beach and restaurants etc. The parking was a little tight
• Gail (10/5): -
• Alan (10/5): -
• Elisabeth (10/5): - I selected a room with two twin beds but didn’t quite get that
• Liz (9/5): Very good - The pet friendly cabin was well thought out with the enclosable patio for pet security. The cabin was nicely appointed and better than some pet unfriendly places that we have stayed. N/A
• Kirrah (10/5): -
• John (8/5): -
• Richard (10/5): Highly recommended clean, neat friendly place to stay - Great location and facilities
• Grace (10/5): -
• Gavin (8/5): Clean, great location & good value. - Great location, great rate, convenient access to street. Nothing came to mind.
• Tunnicliffe (8/5): - Clean and compact Nothing
• Anson (9/5): -
• Yvette (9/5): Comfortable relaxing, lovely pool fir relaxing. - Clean, comfortable good kitchen cooking equipment and fridge.
• Iana (7/5): - Чисто, удобно расположено Не соответствует фото, рассчитывали на другой номер
• Vanessa (10/5): -
• Melanie (10/5): The best pet friendly accommodation I have stayed at. - Being pet friendly, the villa we stayed in was perfect for our dog in that it provided an enclosed outdoor verandah equipped with food/ water bowls and a toy.
• Christine (9/5): -
• Wakelin (7/5): -
• Elle (10/5): -
• David (7/5): Pleasant stay marred by lack of wifi - Good location, pleasant staff, efficient aircon, modern shower, ample space Despite being advertised as having wifi, it was not working. I would not have booked if I had known.
• Jean (8/5): - Room was clean, well equipped, lovely comfortable bed Room decor very tired. Bathroom fan not working. Noisy fridge, clunks when turning on and off. Can only watch tv sat on bed, bed settee turned sideways so no use for that . Mice play rugby on the ceiling all night. Expensive for what it was.
• Logan (4/5): Cabins need a little bit of maintenance to keep up with the times. - Location to state Aquathlon Facilities for children ,Shower wasn’t clean as it had lots of sand on the shower tray plus a dead cockroach.Toilet and surrounding flooring smelt disgusting . Toilet needs to be replaced plus under flooring around toilet ,surly the maintenance team have a nose .Password to wifi was unclear on paper work .
• Jodie (7/5): -
• Mathew (8/5): -
• Rachel (10/5): Amazing I enjoyed it heaps - Loved how the pet fella had a gate There wasn’t anything I didn’t like
• Eric (9/5): -
• Clare (9/5): -
• David (8/5): -
• Emma (7/5): -
• Kyle (10/5): -
• Joelene (10/5): -
• Darren (7/5): Good location but needs work - Staff are amazing, friendly, helpful Staff need more time to clean the appartments, it could be better. There was an ant problem both inside and out.
• Sipke (7/5): A pleasant enough stay, albeit in a restrictive area. - Liked the camp kitchen. The location of the Tasman was fine. Microwave and tv worked fine. Room was much smaller than expected; we thought we were getting a separate bedroom. The term “villa” is not appropriate we feel. We did have some small cockroaches invade us in the last few days. There also seems to be a problem with drainage of the sink in this cabin (cabin 7), as it took a long time to drain. The parking space for our vehicle was not easy to access for this cabin. The WIFI didn’t connect the whole time we were there, we put in the password, got the tick, but nothing worked.
• Deborah (10/5): Clean comfortable and quite - Clean smelled good bed was so comfortable N/A
• Deborah (10/5): Comfortable and quite location close to everything - Bed was very comfortable cabin clean and quite very enjoyable Nothing
• Danniell (5/5): - Location Myself and two kids were in a room with only a queen bed which was okay but they didn’t even provide towels for all of us, smokers right outside.
• Gary (7/5): - Pillow top mattress No tv in the bedroom
• Susan (8/5): -
• Monica (8/5): Pleasant stay, dog friendly - Friendly, quiet
• Sheila (10/5): -
• Jackson (8/5): - Cosy, clean cabin with own bathroom amenities. Private patio with dog screen. Short walks to pet friendly beach.
• Cheryl (9/5): Wonderful - Access to the cabin was fantastic as we did not need to drive through the main park. Very private. Nothing

Photos