Clifford Park Motor Inn

Location: 54 Hursley Road, Toowoomba, au

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 04:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Fax/photocopying
• Salt-water pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• Television in common areas
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby

Rooms Available

• Deluxe Suite, 1 Bedroom, Non Smoking, Kitchenette (Spa Suite)

  1 Queen Bed

  Features a private balcony/patio

  
  

  Layout - Bedroom

  Relax - Private hot tub

  Internet - Free WiFi

  Entertainment - Cable channels and DVD player

  Food & Drink - Kitchenette with refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and a hair dryer

  Practical - Iron/ironing board; cribs (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • DVD player
  • Ceiling fan
  • Room service
  • Free WiFi
  • Partially open bathroom
  • Private spa tub
  • Balcony or patio
  • Bedsheets provided
  • No housekeeping

• Queen Suite

  This large apartment features a kitchen with a microwave, stove, toaster and kettle. Maximum occupancy is 3 (see 'Policies' section).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Suite

  This cosy suite has a microwave, toaster and kettle. It has shared seating and sleeping areas. Maximum occupancy is 5 (see 'Policies' section).

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Large Three-Bedroom Apartment - Ground Floor

  Located on the ground floor, this self-contained apartment has a full kitchen with stove and large fridge. There is also a dining area and a separate lounge. Maximum occupancy is 7 (see 'Policies' section).

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Large Two-Bedroom Apartment - Upstairs

  This spacious two bedroom self-contained apartment features a fully equipped kitchen and a dining and lounge area. There is a laundry and a large private rear balcony. Maximum occupancy is 7 (see 'Policies' section).

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Budget One-Bedroom Apartment B

  This budget self contained apartment has a full kitchen with a stove and large fridge. There is also a dining area and a lounge. Maximum occupancy is 7 (see 'Policies' section).

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Two-bedroom Apartment - Upstairs

  This self-contained spacious apartment features a full kitchen with stove and large fridge. It offers a separate lounge, dining area, washing machine and a private rear balcony. Maximum occupancy is 4 (see 'Policies' section).

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Large One-Bedroom Apartment

  This spacious self-contained apartment has a full kitchen with a stove and large fridge. There is a separate dining area, lounge and laundry. It offers a large side balcony. Maximum occupancy is 7 (see 'Policies' section).

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• One-Bedroom Suite with Kitchenette

  This suite features a microwave, toaster and kettle. There is a separate lounge.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Budget Family Room

  This room features a microwave, toaster and kettle. There is a shared lounge, seating and sleeping area. It includes a Double bed and a single bed in the lounge area. Maximum occupancy is 5 (see 'Policies' section).

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Deluxe One-Bedroom Apartment

  This apartment features a spa bath and a separate lounge. There is also a microwave, toaster, kettle and sink. Maximum occupancy is 2 (see 'Policies' section).

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment - Ground Floor

  Located on the ground floor, this self-contained spacious apartment features a full kitchen with a stove and large fridge. There is a separate lounge, dining area and lock up garage. Maximum occupancy is 5 (see 'Policies' section).

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Large Three-Bedroom Apartment

  This self-contained three bedroom apartment features a fully equipped kitchen with a stove and fridge. There is also a dining area, lounge and a small front balcony. Maximum occupancy is 7 (see 'Policies' section).

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Emily (1/5): Would not recommend!! - Nothing to like this property! It was unhygienic and untidy. There was rubbish scatted all over the property. The pool was brown. The staff had me wait on the balcony for 20mins to check in. When I went to cancel due to the state of the property they would not give me a full refund.
• Sue (1/5): Very disappointing stay at a property that was poorly maintained and completely different from what was advertised onlin - Unfortunately, there was very little we liked about the property other than its location being convenient for our hockey carnival. The property was nothing like the photos advertised online. The pool was green and unusable, there was rubbish around the grounds, the room smelled unpleasant, curtains were damaged, and the overall condition of the motel was very run down and poorly maintained. The advertised kitchen facilities were inadequate, forcing us to eat out during our stay. Staff were also rude and dismissive when concerns were raised.
• Leigh-Ann (1/5): DO NOT STAY HERE - Nothing Everything
• Tuatarangi (2/5): I wouldn’t ever stay here again or and I don’t recommend this place to anyone - Nothing. Everything.
• Tiff (1/5): Disappointed and disgusted told me I couldn’t get my money back - Absolutely Nothing It was a half way home for homeless and domestic violence victims . It has St Vincent De Paul rules on the door . This hotel in all my years over travelling the world and we do a lot was by far the most disgusting place I’ve booked . Broken Fan with no blade , stains on couch , chairs all peeling , rubbish dumped all out in carpark , had to step on a piece of fibro sheet so you didn’t fall into a hole at the door the room I walked past next door had music loud and can spell illegal substances W$D .. the pool was green it was unhinged . It only allows me to add 4 pictures I wish I could add more this needs the health and safety people out here !
• Debra (1/5): We could not stay there as it was discussing wouldn’t even put my dog in there. We left and payed to stay somewhere else - It was disappointing Everything
• Roseleigh (5/5): I think if you fix everything, it would be an excellent place to come back to. - Location was good. Room was tidy, and large enough. There was one 1 towel for 5 people to use. No soap in bathroom sink. No toilet paper provided whatsoever. The front door wasn't lockable. Window screen in main bedroom was broken. Fan was not working. Pool was not clean nor was it swimable.
• Laura (1/5): - Not responsive through booking.com
• jodie (1/5): - the property is very run down there were dirty dishes in the sink the jug leaked water all over the bench leaking through the water indicator marker on the jug. it was so bad i did not even stay the 2 nights i booked in for its a disgrace
• patricia (1/5): Absolutely disgusting - The only this good about our stay was the heating The room was nothing like advertised the room was meant to have a spa but nothing It was dirty rubbish everywhere the room has mould in the shower the tv doesn’t work the pool was green We paid for a deluxe one bedroom apartment
• Lisa (3/5): - Very old, pool was green, shower head was held up with a coat hanger, holes in carpet. Needs a really good clean up and update.
• BETTY (1/5): As above disgraceful - Nil The unit was old and not clean. Rubbish in draws, dirty coffee cup, carpet disgraceful, no smoke alarm, pool green and rubbish all about the complex. We tried to cancel prior to the cut off date of 11.59 PM Toowoomba time. Thursday 30th April. To our surprise the money was taken out by Booking.com on Wedensday 29th April. Which was not the agreement. So bye bye Booking .com
• Tanya (1/5): Putrid should get my money back it’s utter filth - Maybe the location Dirty food in fridge rubbish in the draws no air con remote the fan lights for rooms one battery had to take it out to use other fan the curtains were discusting taped up smelt wet mouldy smell dog poop in garden right at front door bathroom absolutely yuck
• A (3/5): Wish I’d left - Easy check in. Clean linen Bins were full, rubbish in kitchenette, room not well cleaned, furniture in poor repair, paint peeling from walls, deteriorating curtains, common areas deteriorated, pool had not been cleaned for, I’d estimate based on how green it was, at least 2 years, overflowing skip in garden with rubbish all over the grounds.
• Heidi (2/5): We have stayed here before. It was aged but clean. Has deteriorated badly and needs work and management. - Location . Literally right across from the race track gates Dishes were left drying on the sink from the previous people. Smelled of cigarette smoke and mould. Pool was green. Rubbish left lying around outside. Gardens unkempt. Dirty marks and hand prints on walls. Food left in the fridge.
• KIM (1/5): As above, very disappointed - Nothing to like, great location Very run down, no care factor or maintenance done, piece of board over broken tiles to the room, OH&S issue. Broken fan blade, dirty dishcloth, no t towel, coffe table filthy, sliding door didn’t open. Felt very unsafe, doorknob on main door about to fall out. Outside rubbish disgraceful, lawns not mowed.pool green This motel would have been a beautiful place back its day.
• Stuart (2/5): Never again - Beds were comfortable Pool was green, steps were rotten and dangerous; lots of rubbish laying around the grounds; staff not friendly; whole premises in state of disrepair; overpriced for the standard
• Melanie (2/5): Booked on booking.com said I was booking a 2 bedroom apartment upstairs with private balcony, photos looked ok, when we -
• Rebecca (1/5): -
• Robert (1/5): -
• Sandra (7/5): - Room was great. Outside of complex was awful. Needed a good clean up . Pool was green and couldn't be used.
• Lisa (1/5): Very glad to - Staff lady was very nice. Sheets were clean The cleanliness of the room. Our car had a penis drawn on it by a boy staying there. Lounge smelt awful.
• marie (1/5): This place should not be on Booking.com or any other accommodation site. - The place is a rubbish tip It’s not looked after Very neglected This place is severely neglected, dirty and basically a rubbish tip
• Shane (1/5): - Nothing The place is a grub
• Liza (3/5): For the price I would never stay at this facility again. Definitely doesn’t match the images on website. - The location The fan was broken in the main bedroom, wires exposed, only 3 blades and when turned on wobbled so much thought it was going to fall down. Air con didn’t seem to work either. There were only 2 towels in the room for 5 people and when asked for more got told their towels don’t arrive until Monday. No extra toilet paper we had to purchase our own. The pool was green and full of leaves. The room was clean other than the horrible stained carpet that looks 100 years old. Don’t have photos only a video of the fan but I can’t upload it.
• Wall (1/5): avoid this place. - nothing no towels, rang reception was told i would get towels that night but didnt get anything. the room smelt of mold. beds were very uncomfortable. no controls for the air con. TV was extremely glitchy.
• Mary (1/5): - The motel is VERY run down. Do not stay here Everything. Rooms old. Out of date. Safety tags on electrical equipment 10 years out of date. Can not swim in pool. Green. Car park looks like a tip.
• Dee (1/5): -
• Kirsty (1/5): Literally the worst place I've ever stayed. - The ceiling fan worked. The sheets were clean Everything else! The smell was atrocious. The outside hasn't been mowed in months. The hotel looked abandoned. Fly screens were ripped. Curtains had holes in them. No toilet paper on holder. Was in another room.
• Karen (2/5): Totally underwhelming and upset that our stay was pretty much a downer - Unclean and staff response poor Could have had a thorough clean And taps/drawers etc fixed The 3rd bedroom was 2 single beds shoved into a little alcove Lounges too gritty to sit in
• Maree (1/5): DO NOT STAY HERE - Nothing The room was filthy
• Huizer (1/5): - the bed was comfortable so many things wrong with the place but the biggest problem was I had booked a 3 bedroom unit for 6 people and on the booking it had 3 double beds and 2 single beds. our unit was only 2 bedroom and only contained 2 double beds and 2 single beds therefore 2 kids had to share a bed which is not what we booked or paid for. A few other things wrong, you could not turn on the hot tap in the kitchen, there were dirty dishes left from the previous occupants, dirty fry pan, dirty sponges, hole in the main bedroom curtain and only 4 bath towels supplied for a 6 person booking. the back car park was a junk yard and stains running on the concrete that made it look like someone had died there. could not use the swimming pool and the couch in our room had to be covered in a blanket before we sat on it due to the amount of stains over it. was very disgusting. have tried reaching out to the place for a partial refund for the bedroom situation but haven't heard back. DO NOT STAY HERE!
• Kevin (1/5): Don’t waste your money to stay there it’s a big disappointment. - The property is a disgrace and poorly managed. The swimming pool was only half full of water and poorly maintained. The gardens were overgrown I could not find any management at the property and it was at midday.
• Alisha (4/5): -
• matthew (1/5): Didn’t even stay - Absolutely nothing The whole complex, what a shit hole, wouldn’t let me dog sleep there
• Michelle (3/5): Don’t stay here if you can help it!! - Towels and linen ( not bed cover ) were the only thing that was nice and new and fresh. Where do I start! Bathroom was not cleaned. Needed to wear footwear in shower as it was disgusting, had other peoples ‘curly hair’ everywhere and the non slip mat which should have been clear plastic colour was brown and hadn’t been cleaned under. Kitchen Sink still had washing up stacked on side rinsed and not washed. Freezer needed a defrost. Bin hadn’t been emptied. Curtains falling apart so let the bright lights in from outside. No security screens and what fly screens where there were all ripped. No bowls for cereal. A container on the bench with random ‘junk’ in it. A few scattered offerings of some coffee and a tea bag and sugar no where near enough to last 3 days. No milk for cuppas. Doors falling apart and oven door caught on the cupboards when opening. Tv didn’t work. One aircon in kitchen to do the whole mismatched system of rooms. No privacy curtains between front room and main room. Fan is falling from ceiling in main room, no light bulb in the lamp beside bed. Door gone from vanity basin and personal items left in the draws. Lawns were grossly overgrown. And it smelt stale and damp. And they charged us $175 per night for two people. I never put these reviews up as I usually just grin and bear it but this was actually making me want to leave as soon as we arrived which was late and we were so tired so there wasn’t time to be able to do something about it. This place sprouts 3 star accommodation but someone needs to go a reevaluate this place. It was as if someone was living there and they made them get out so they could get the money from our booking. There wasn’t also a mirror set deep into a wall that backed onto another room with adjoining locked door which had us wondering if it was a two way mirror. Seriously this place was horrendous. Had I had the money to go elsewhere I would have.
• Annette (1/5): Worst accommodation I have ever stayed in - Location Dirty , no toilet paper. Rubbish still in bin. Brown stuff sneered on walls . Dirty , stained and still leftover lunch and drinks left in fridge.
• Kelsie (1/5): - Nothing checked in and straight back out. Property filthy and surroundings. Looks nothing like pictures mould everywhere when questioned about the state of the room they said we can’t do anything about mould 🤔 Nothing checked in and straight back out. Property filthy and surroundings. Looks nothing like pictures mould everywhere when questioned about the state of the room they said we can’t do anything about mould 🤔
• Morris (1/5): - This place is an absolute disgrace and should not be able to advertise rooms. I felt unsafe waiting to be checked in and after a quick look around the property and the room we didn't even take our bags out of the car. Everything
• Samantha (4/5): -
• Joshua (1/5): Shut it down - The location Pool was drained despite when booking the images clearly showed a full pool, rubbish old engines in and around car park, beds were not comfortable couldn't sit on couch holes right through the base cutlery was a random array washing machine in room was so loud as it was of centre and banged every turn the hotel is in basic disrepair guardrails for stairs are at knee height hotel should be shut down the facilities could make a nice place to stay its just not maintained
• Paula (1/5): The Birch Group should be embarrassed and ashamed to be associated with this property. - The shower pressure was good. The TV worked. The property is not being cared for and is very run down. The weeds are 1m high. There is a rubbish dump on the way to the tennis court. The pool is dirty and green. The receptionist who met us wore a skin coloured lycra leotard not appropriate for meeting clients. The timber stair treds are rotting. There was no hair dryer in the bathroom and no milk in the fridge. There was no doonah on the bed. The whole place needs a lot of money spent on it or demolished.
• Rowen (1/5): - Nothing Wasn’t prepared to stay or leave car parked overnight Need to update photos of property False advertising Need to make it clear there are long term resident living on site
• Joanne (6/5): - The green pool The bin with rubbish and no bag Dishes on the sink
• Natasha (3/5): Apartment was very outdated. - I paid for a two bathroom apartment. Instead got a one bathroom . Paid for two queen bed/ two rooms. One queen bed . No proper blinds between the rooms .
• Murray (1/5): We left after 5 minutes - Needs major work and should not be advertised Neds major work and is not suitable for short guests. Should only be for long term emergency accommodation. Pool is dangerously dirty
• Amber (4/5): -
• maria (4/5): Very sad to see this place run down with what seems to be new owners. Bathroom still had hair from previous guests. Kitc - Location was excellent for us. Bathroom and kitchen were not clean. Kitchen in desperate need of a renovation.
• Brendan (6/5): - Room most musty smelling . Pool was not useable . Yards were overgrown and not maintained . Rubbish was overflowing from bins
• Cass (1/5): - Location was great. Right next to racecourse The room was dirty. Footprints on walls. Someone's McDonalds in the fridge. What looked like blood on the carpet. Door handles came off when we opened cupboards. The swimming pool was so green it was a health hazard. Outside was completely unkempt. Rubbish, long grass, car parts.
• Michael (2/5): It was not good didn’t sleep from noise - Price No hot water and everyone banging the doors all night long
• Andrew (1/5): -
• Kris (1/5): - Just the location. Old. Out dated. Rundown. No hot water. Broken furniture laying around the yard.
• chris (3/5): - Staff were very welcoming The booking said a swimming pool no notification this was empty and not inuse. The swimming pool was one of the reasons we booked her in the middle of January. Room smelt of mould, started non stop coughing due to this. Turned the air con on and water filled the bench from below the air con.
• mielle (8/5): -
• Luita (1/5): Left within 20mins of arrival and refused to stay - Nothing Rude staff, poor to no hygiene and cleaning standards, dirty floor, slashed window screens, food left in the fridge with food stains.
• tamara (1/5): - nothing This was one of the worst accommodation experiences I have had. The property looked completely different from the photos shown on Booking.com, which was extremely misleading. The listing advertised a two-bedroom apartment, but in reality it only had one bedroom and the second “bedroom” had no door, so it was not a proper room at all. When we arrived, the kitchen was very dirty, with dead insects and leftover food, and there was no cutlery available, even though we were a family of four staying there. The entire apartment also had a very unpleasant smell, which made the environment very uncomfortable. Because it was late at night when we arrived, we had no choice but to stay one night, but we contacted the property and Booking.com immediately the same day to request a cancellation and refund. Unfortunately, after more than a week of calls and emails, neither the hotel nor Booking.com has provided any solution. They keep saying they are waiting for each other, and now they are simply ignoring my messages. This experience has been extremely frustrating and disappointing. I would not recommend this property, especially for families.
• Neil (3/5): Don’t bother stating here unless you want to feel dirty and unsafe - Bathroom was clean Service or lack of it. I thought I was staying in a ghetto
• Pavel (1/5): Do NOT stay there. Even if you have no choice, rather sleep in a car and visit unit just for toilet - That’s average property but it terrible condition 1. Unit was extremely dirty, in all aspects. Floor was sticky as wasn’t clean for a while 2. Bath was dirty and with hairs 3. Oven dirty and with stains 4. I purposely booked upstairs unit but on arrival it wasn’t available 5. Half of equipment mentioned (eg. hairdryer) not there
• Karen (3/5): -
• Russell (8/5): - Lovely clean linen, comfy bed, great water pressure in the shower. Stairs
• Scott (1/5): -
• Mary (7/5): - Great location for Clifford Park race track. The bed is very comfortable. The furniture is very old but the unit had everything we needed. The staff is very pleasant. The grounds could do with a tidy up. The unit we stayed in needs new window coverings.
• Chan Michael (5/5): -
• Ongelique (1/5): Don’t stay here, save your money and camp for a better experience - Not much The basics weren’t taken care of eg. milk in the fridge, an ironing board but no iron. There was supposed to be a hair dryer but there wasn’t. Our unit could sleep 5 but they only supplied 1 drinking glass and 1 set of cutlery (1 knife and 1 fork), no coat hangers in the unit. I. Fact the only coat hanger was in the bathroom attached to the curtain road in the bathroom and the shower head holding it up!!! There was a massive hole in the screen to the main bedroom . Tv reception was not good. They stressed in the information guide about how it was ‘Self contained’!!’ But to wasn’t. What a shambles. Do not waste your money here
• Chrystal (1/5): Cheap and nasty! Won’t be staying there again! - The price, location. It’s very outdated and not that clean, the furniture is old and the beds are very hard. There were cockroaches and flies in our room.
• Lisa (1/5): Dreadful. Should be shut down. - Nothing except that I got a refund. Disgusting. Grounds filthy. Car parks have broken furniture and rubbish. Booked into wrong room. Felt unsafe. Shirtless staff. Run down. Unclean. Other guests booking also wrong. They were also feeling unsafe and commenting how dodgy this place was. Completely unacceptable. Had to drive to the next town to get a room.
• Rebecca (2/5): Usually this motel is good to stay at however this time i was very disappointed. - Motel is located in a reasonably central area. Is not badly priced compared to others. Apartment was not cleaned properly, had to use our own internet service to watch TV. The blinds didn't close properly, the sofa in the lounge room was saggy and we could hear the traffic going past all night. There was also a lot of rubbish laying around outside of the motel.
• Sonia (1/5): Absolutely horrible - This place was absolutely disgusting. The rooms had NO power for the fans to work and bathroom had no doors and mould and bugs everywhere. I have stayed at a number of places and this has to be the worst I have ever experienced. Still waiting on a refund This place is not fit for anyone to stay at Lawns and gardens all over grown and bugs through the room with no power at nite sockets
• David (7/5): Friendly staff and a nice room - Spacious room and well appointed General property maintenance lacking
• Sloman (1/5): -
• Chris (6/5): -
• Lorna may (10/5): Satisfied with accommodation -
• Graham (2/5): Pretty disheartening won't be back - Mattresses were stained,rubbish found from previous occupants in the couch,blinds didn't work properly,dirty sponge provided for washing up,cockroaches crawling through the rooms,shower head filthy,floors sticky and could go on as there is alot that needs replacing or could do alot better
• Fred (5/5): - We booked a room with a spa but one wasn't available when we arrived.
• Lena (1/5): We chose not to stay as we felt unsafe. - The manager was very pleasant. The car park had a large build up of rubbish, the room had a musty smell, air con didn't work, curtains falling down, dowel in the door to lock it as there is access to this room via a balcony with a window to the next room, lounge chair greasy stained, dining chairs vinyl was peeled off, guest rules on wall headed saint Vincent de paul society, warning to lock all doors and windows before retiring. Bedhead at adjoining door with neighbours noise clearly audible. No water in the swimming pool.
• John (1/5): Not a fan - Nothing There was rubbish everywhere n no kettle or toaster plates, knives forks, spoons it was a joke
• Michael (8/5): We'll definitely be back, it was a great place to stay. - The beds were comfortable and clean
• Rebecka (1/5): Not worth it - run. - Off street parking. Very large room. Air conditioning worked well Wasn’t clean. Fridge on but not working and hadn’t been cleaned out. Off litre of milk ready to explode inside. Given a huge apartment as last to book in, it had space for 8 but only 2/8 pillows had pillow cases. No idea when beds were last made and if sheets were clean (think one spare single bed had mould on the corner). Air was thick and musty and floor creaked and felt slanted. Bit better after opening all windows and pumping aircon. Shower-head a mess. Kitchen appliances had melted plastic. Dish rack had dishes in it (clean but not put away). Seats at table were peeling vinyl. Pool view overlooking an empty cracked pool, not for swimming. Receptionist said her boyfriend does housekeeping so wasn’t game to bring up the issues to her.
• Christian (8/5): Was very difficult to find help from the receptionist most of the time no one at the reception. - Yes Quite place
• Julie (8/5): -
• Paul (8/5): -
• john (7/5): except for my sleep disruption everything went as i expected - location with management very helpful in adjusting rooms to my needs very friendly room was conveniently located on the ground floor, clean and tidy comfortable bed Nov 2nd 1.00 am loud conversation between male and female car starting as they left outside my bedroom window waking me up i have difficulty sleeping after the incident but i guess that at that time in the morning management was unable to monitor issues all the time they have been very accommodating to my needs
• Sophia (1/5): - I booked this accom months ago, drove from Brisbane in the pouring rain to then arrive to have no room available to us. The man was apologetic but that didn’t really help our situation for the event we were attending, the rest of Toowoomba being booked and having a timeline that we had planned. This really screwed us around. A faulty chair was also a hazard and fallen through by a guest. The pool was also green.
• Richard (4/5): - Convenient location for our stay in Toowoomba, Electric blanket only half worked, step up into bathroom difficult bathroom difficult for person with disabilities, no persons in the office when went to report problems or get help. Needs basic maintenance.
• Caryn (8/5): Nice but old place. Lovely staff - Large apartment with all you needed. Lovely friendly staff It was a tad old and needs refreshing. Bathroom wasnt cleaned properly with hairs on sink when we arrived. A cat was asleep in the loungeroom when we arrived.
• Mick (5/5): Disappointing and expensive for the facility provided - Beds were comfortable Not getting the room type that we booked. Booked and paid for large 3 bedroom apartment to arrive and find we only had a 2 bedroom apartment. Had to request another bed to be provided which was put in lounge area with another bed already in there
• Stuart (1/5): Overall was very disappointed - Quite dirty, broken fridge that leaked, power point in kitchen unsafe!!!!! Door for bathroom kept coming off rollers and not able to be locked. Also washing machine couldn't get water in.
• Terri (9/5): - Fantastic staff,helped me with my booking.
• Melissa (7/5): Ideal for a family. Friendly helpful staff, I will return - I loved this hotel. It’s comfy for a family. Far from new however the staff and facilities like pool and laundry and shower pressure make up for it. Thank you to the lovely lady in reception for helping us out, with extra stay for my extended family, and extra night for my family also. It makes all the difference when staff are so nice and helpful. Will return. The beds weren’t as comfy as I’d like. The linen was clean tho. Not enough cooking equipment. And the couch didn’t fold out like I thought. But we made do just fine. It wouldn’t stop me from staying again. Good price point. Because the hotel is a bit older worn in ideal for kids.
• Rebecca (5/5): - Good location. The fridge didn't work, the TV antenna didnt work and the shower didnt drain properly. The room smelt like smoke. When checking out we let the owners know that the things were broken they stated "oh yes we did know that just haven't fixed it yet". There was no tea, coffee, sugar or milk supplied. There was soap which had been opened in the shower and was stuck in the shower. The bin in the toilet looked like it had blood stains on it.
• Graham (5/5): Cheap and disappointing - Spacious bathroom and bedroom. Comfortable Queen-sized bed. Quality furniture. A tiny kitchenette and a small lounge/dining area. The air conditioner, which was located in the bedroom, did not cool the lounge/dining area. Poor soundproofing. There was rubbish strewn across the rear of the propeety, including an overflowing skip bin, which smelt.
• Michelle (6/5): Fine for one night, was on right a major road with 4 kids under 4 had to be very vigilant. - Enough beds and a free cot for the baby Cockroaches in the kicthen draws, cupboards and on the bench tops. I get it is an old place, but we saw a total of 6 live ones and 2 dead ones.......
• Laura (7/5): A gem of a find - Amazing layout of the unit! Comfy bed, big bathroom and wonderful staff Need screens on bathroom window. Pool was empty.
• Andrew (6/5): - Staff helpful. Room was a bit small but user friendly Tv not much chop. Dropped in and out all the time.
• Zoe (4/5): - The amount of beds in the apartment Close to race course The pool was empty Needed a good clean
• Ricky (7/5): -
• Gavin (1/5): Pathetic - Not much at all Room was disgusting, ceiling fan didn't work in bedroom, couldn't use air-conditioning as it poured water out all over the kitchen bench, kitchen cupboards all water damaged & swelling, cutlery draws could hardly open & looked dirty, had to slam bathroom door to shut from water damage, bath/shower didn't look like it was cleaned from last person, 1 sofa bed looked like it was picked up from cerb side clean up very dirty & stained, other had no padding left in it, walls dirty, carpets all stained, blinds absolutely filthy, room stunk of moisture in floor,
• Roxanne (3/5): -
• Julie (9/5): -

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