Utopian Motel Taupo - Hostel

Location: 76 Kaimanawa Street, Taupo, Taupo, NZ

Star Rating: 2 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 10 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Luggage storage
• Sauna
• Front desk (limited hours)
• Children's club
• Wheelchair accessible parking
• Assistive listening devices available
• Braille or raised signage
• Wheelchair-accessible van parking

Rooms Available

• Twin Ensuite

  2 Twin Beds

  150-sq-foot room with lake views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Single Room with Shared Bathroom

  1 Twin Bed

  100-sq-foot room, balcony with lake views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Shared bathroom and towels

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Twin Budget with Shared Bathroom

  2 Twin Beds

  150-sq-foot room with garden views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Shared bathroom and towels

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Private 2 Bedroom Unit

  2 Double Beds

  320-sq-foot room, balcony with city views

  
  

  Layout - Dining area and sitting area

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Practical - Desk

  Comfort - Climate-controlled air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Separate sitting area
  • Separate dining area
  • Separate bedroom
  • No housekeeping

• Bunk Shared Unit

  1 Twin Bed

  150-sq-foot room with city views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Quad Room Ensuite

  1 Double Bed and 1 Twin Bunk Bed

  170-sq-foot room with lake and mountain views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Double Family Ensuite

  2 Double Beds

  250-sq-foot room with mountain views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Budget Double with Shared Bathroom

  1 Double Bed

  140-sq-foot room, balcony with courtyard views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Shared bathroom and towels

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Microwave
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Deluxe Double with Shared Bathroom

  1 Double Bed

  150-sq-foot room, balcony with city views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Shared bathroom and towels

  Comfort - Climate-controlled air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Double Ensuite

  1 Double Bed

  150-sq-foot room, balcony with garden views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Triple Bed Studio with Shared Bathroom

  1 Twin Bed and 1 Twin Bunk Bed

  150-sq-foot room with lake views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Shared bathroom and towels

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Microwave
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

• Deluxe Twin with Shared Bathroom

  2 Twin Beds

  150-sq-foot room with city views

  
  

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Bathroom - Shared bathroom and towels

  Practical - Desk

  Need to Know - No housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Refrigerator
  • Desk
  • Microwave
  • Interconnected room(s) available
  • Separate bedroom
  • No housekeeping

Guest Reviews

• Ross (8/5): Cheap & cheerful - Friendly hosgt couldn't have been more accommodating. Clean,tidy room, relatively quiet for a hostel-type place. Would recommend for those seeking a good room at a bargain price.
• Verified traveler (6/5): - The reception per son nice .It was adequate for what we needed for the night
• Verified traveler (4/5): Not maintained - Was our last minute booking but was disappointed by the service n with the overall room. Not enough towels provided, n the ones available were not clean. The wash room was dirty as if had not been cleaned for months. There were cobwebs in the room as well as in the bathroom. I have gone for even cheaper accommodation once but the the facilities were much better. I would not recommend anyone for this hotel.
• Verified traveler (6/5): Good location with ok facilities. - Good location, close to city centre but not in it. Hotel staff was very friendly and welcoming. Room and shared bathroom was clean and generally well prepared. Walls were very thin which was awkward as everything could be heard, and staff's children were free to wander down the hall. Nice Tv in room that didn't work and there was a hole in the wall.
• Verified traveler (6/5): Good for the night and price - Small room, loud neighbours but was fine as we had nowhere else to stay.
• Carly (2/5): We didn’t stay the night - Upon arrival the foyer was dark and dingy. We had to carry our bags up the stairs to our room, there’s a smell of mold/damp in the air and the room was cramped. Light fixtures were dark and dirty, the bath mat was stinky of mould. Their was a window in our room door so people could see in and someone walked in while we were in the room, which tells us the door mustn’t be self locking or the keys are all the same. When I checked the bed to see if it was clean I noticed a mark under the sheet, when I pulled back the bottom sheet I saw blood & fluid stains on the mattress protector and marks on the mattress underneath. There was also no air conditioner, so without any proper airflow the room was very hot. We decided not to stay at the night and booked accomodation elsewhere. When I checked out the manager just smiled awkwardly not offering a reimbursement or alternate room, a brief apology was all he said. When I saw the reviews I regret not having read any prior to booking, had I done so, I would never have booked here. For $150 per night, this place was so overpriced.
• Verified traveler (6/5): - dirty marks all over the walls. dust over everything
• Jujubi man (2/5): Horrible place - The rooms were very dirty, there was such a strong cigaret smell in the room, also the Person form room 13 was making loud constantly being on the phone and listening to music. We couldn't get any sleep it was horrible.
• Rami (2/5): Confused staff tried to scam us twice - It all started on the day prior to our stay on the 8th of December. The motel owner called us whilst we were in a low/no cellphone coverage area, this meant that we only got the call a couple of hours later. In his call he claimed that we had booked the room from the 8th till the 9th of December, when in fact we had booked it for the 9th till the 10th. We had to pull up our booking and prove it to them that we were right in order to get our room back. Once we got to the Motel, and headed up to our room we found out that the room had a shared bathroom when we specifically booked a room with a PRIVATE bathroom. The room was also reeking of cigarettes. Frustrated at the way we had been treated the obvious course of action was to demand our money back which we did not fully receive. We will never ever be coming back and advice others to avoid this motel at any cost. The people here will try to scam you for your money.
• Verified traveler (2/5): Shabby and very smelly - The hotel is very delapidated and smells bad. The building should just be demolished. The staff were pleasant and tried to be helpful.
• Barb (2/5): Worst place ever - This is a back packers accommodations trying to pretend to be a motel. Booked 2 nights but on arrival... HATED the place, room was awful. Fridge didn't work, owners didn't care, no remote for TV. No towels provided again owner didn't care. Spent 45 minutes on phone with expedia who were amazing in supporting us to get a refund on second night as owner was unwilling to be helpful. I would never stay here again even if it was free. The smell of urine in the corridor was over powering.. advertise on front sign of spa. It was not working in a room just big enough to fit it and was filled with junk... this place is the pits !!! Dirty, not as described and poor management by the actual owners .... if could give a minus rating I would.... BAD BAD BAD!!!
• one nighter (4/5): Cheap - We had the family ensuite room with a view, which was pleasant. The beds were comfortable. However the space was a little cramped for two adults and two children and the wifi didn't work. Ok for one night cheap accomodation but that's it
• Dezz (2/5): Close to town - Very dirty will not stay agen. Rubbish under the bed ,stinky smells in the room.horrible bathroom filthy
• Verified traveler (8/5): - would be nice to have clean towels in the room plus the bathroom rubbish bin needed empty otherwise good
• Nicole (2/5): Worse decision ever - I would not recommend staying here at all. Foyer smelt like urine, didnt have any knowledge of us staying. Had to go through every room to find a empty one for us even walked in on someone. Found a room white stains on ground. Wasn't explained to how bathroom doors connecting 2 rooms worked so wasnt secure. Bed looked slept in and attendants children were running around in bedrooms. Bedroom had strange smell to it. Tried to get a refund but couldn't claimed to need account number as didn't carry cash.
• Verified traveler (6/5): - Cheap accomadation quiet, suited our needs as out and about all day, good shower nice to have kids on oneside of wc and us the other.
• Andrew (2/5): Don't even consider - Totally misrepresented. It's a purpose built hostel that's badly run down, dirty including the grounds.They lock the place at 8.30pm. No way in or out but through the shared and dirty kitchen and past the rubbish bins. We paid $198.00 for two rooms, moved to the Lakeland for $240.00 for the balance of our stay. Great place, great service, food, etc.
• G (6/5): Cheap and clean - The hotel is cheap and clean. The shared bathroom situation was a surprise, but the manager was amazing and sorted it so I didn't have to share. The rooms are very basic and they don't provide towels unless you ask for them. The manager is amazing, though, and couldn't have been more accommodating and friendly. In all, if you are after cheap and clean, this is the place.
• Matt (10/5): Awesome getaway - Awesome stay, we checked in late (10pm) and we were still greeted with a big smile. Reception was extremely helpful and the rooms were great. Really comfortable and enjoyed the stay.
• G (8/5): Good family room. - This stay was as expected. A family room. Small, clean, comfortable, quiet. Great views of the lake. Ok for a short stay.
• Reba (8/5): Nice cheap hotel. Just has super thin walls - Small rooms but good for students and young travelers especially because its so cheap!
• Verified traveler (2/5): dirty - worst motel ive ever stayed in. dirty reception and bedrooms.
• Sarah (2/5): Worst hotel ever - This place needs to be shut down. We checked in was taken to our room and we were DISGUSTED! The bed was not made, the glasses provided to use were WET from being used, the bathroom floor was covered in water from a used shower, the toilet seat has poo on it and in general it was disgustinglu filthy (i have photos) not to mention the hotel in general was filthy with rubbish everywhere outside and inside. We had our child with us so we decided to not stay in filth and we demanded a refund!!!
• Danni (2/5): Not worth the cheap price tag - Had to call a mobile when we arrived and left. Place was a shambles, room full of rubbish, no tea or coffee, one dirty glass and spoon, paper thin walls, the list goes on. Pillow was comfy tho!
• Verified traveler (4/5): Not good - No toilet paper No paper towel No towel No rubbish bin So so heatpump Good wifi Good tv
• Verified traveler (2/5): This is the worst motel I have ever stayed at. - There were dishes on the bench, there was no dish-washing liquid, cloth or tea towel to be able to wash the dishes. The bed had terrible roll together, there was an extension lead across the floor to enable the TV to work, the blind in the kitchen was broken. Then we noticed that there was a large leak coming from the ceiling by one of the bedrooms. I brought this to the attention of the reception. He said that it hadn’t been like that before (I doubt this was the case as the paint was pealing and looked to have been leaking previously). He gave us $15 off a night and said we could cancel our booking if we wanted. But as it was Ironman weekend, there was nowhere else that had accommodation available. He assured us that he would give us clean towels to replace the ones we had to put down to mop up the water and said he would change the towels the next day. The next day two bath mats where put down which was nowhere near enough to cope with the leak. No replacement towels were provided. We were told that there were no other rooms available, however the next day the sign outside said ‘vacancy’. Just to add to it, we had no hot water the following day and all had to have cold showers. When I spoke to the staff again, he had an 'oh well' attitude. Unfortunately we had to pay on arrival and the small discount should have been a refund.
• Verified traveler (6/5): - Fan broken they were reluctant to repair.(very hot day and night very small hot room fan needed) when pressured they supplied another fan but no base needed to leen against the wall and cover broken internal wiring exposed very dangerouse
• Verified traveler (4/5): Almost Nightmare Experience - First of all - rooms are too small, even bed was not full queen size bed. On the top of that it has shared toilet with adjacent room - its corridor was also too tight - Thank GOD i had booked it for only for one night.
• Verified traveler (2/5): Yuck - Dirty room, refused to stay. Staff offered refund but I would advise not to stay unless your desperate
• Jackie (2/5): Not Utopia - the unclean experience - We arrived late and reception was happy to check us in, which was much appreciated as it was midnight and we weren't charged extra for a late check-in however, there were major issues with the motel cleanliness and security. We found a cockroach on the kitchen table, the bathroom window lock was broken off the window completely, there was a broken curtain, the fridge and microwave stunk like they were never cleaned and the bed covers were not washed as they had stains on them! We did not sleep in the bedsheets. The whole room was set up felt like we were in sleeping in a hospital kitchen with Lino flooring and hospital doors! This was by far the nastiest place I have ever stayed in and I've stayed in some rank places. No cleaners were there when we checked out and no one at reeception. Not the best experience.
• mum of two (2/5): DO NOT STAY HERE - Not clean, bugs and dust everywhere! Reception and hallway roof is actually missing! Spent one hour in the 'family room' looking online for alternative accommodation as we were too scared to sleep on the beds, especially with 2 little ones. Staff rude, requested refund which took a conversation plus 4 phone calls and 7 days to finally retrieve.
• Rory (4/5): - shared bathroom is located between your room and one other and is only accessible through one of those two rooms. there is an electronic locking system to ensure privacy. this is much better than the norm of a shared bathroom being down the corridor
• Leni (2/5): Motel prices but Youth Hostel accommodation - This motel was no better than a Youth Hostel except the price was ridiculous. The room was very small with next to no facilities. There was a kettle but no cups, 3 teabags for a 2 night stay and frozen little milk containers. There was a shared kitchen but it was quite tired looking. I would not recommend this hotel to anyone.
• Verified traveler (6/5): It's quite okay - The bed was too soft which was not good for back but overall it was fine.
• Verified traveler (4/5): Didn't feel safe - I wanted just a cheap room with a clean bed, quite happy with the idea of shared bathroom. But,,, the staff were at best disinterested there were carts parked in the hall with drinks on them it gave me a really bad feeling to the extent that I drove home to Auckland rather than stay in the place on my own. Would not recommend
• Verified traveler (4/5): Cheap - You get what you pay for. $60 for a double room, is low cost, but the hotel is very tired. Staff were friendly and ok with my late arrival and the bed was comfortable. A leaky shower, broken light fitting and shared bathroom weren't expected, and it would have been a lot better with a good clean.
• business trip (4/5): Cheap price for Taupo, but don't expect much! - The budget room is very very small! No cupboard and no space to even put anything. The stool was broken, the shower gel dispenser was also broken. The shared bathroom is like in your face, I could hear everything and one time even smell it!!! There is no soundproofing, so I did not get much sleep the first night! Also there was a lingering smell in the room. The green cushions looked very tacky and not inviting to sleep on. It is impossible to fill the jug with water. My toaster blew up the first morning, but I got a replacement for the second day! I'm glad I was just on my own, otherwise this would have been a disaster.... I've stayed in many much better backpackers!
• Verified traveler (8/5): Good service - Friendly staff, with quick response to requests and with helpful suggestions. Clean rooms and common facilities.
• jason (4/5): Motel is close to town centre - The room was clean and tidy however there was a broken light fixture in the bathroom and several wires exposed
• Verified traveler (6/5): Nice hotel - nice hotel but wouldn't like to be there on a busy weekend. Staff were lovely and no issues while staying here
• Steffi (4/5): - Everything ok except size of the room snd having to share the bathroom
• Shaun (4/5): Easter weekend last option. - One night only Easter weekend only option available, walls are very thin, rooms are tiny, not likely to revisit.
• Chris (2/5): Read reviews first. - I cannot think of a single feature to recommend this place. If I was a hiker on a very limited budget I may find refuge here.
• Verified traveler (2/5): Basic, dirty bathroom, dirty grounds. - I left my accommodation booking too late to have much choice but i wish I had paid more $ to find a better place. Luckily i had called the hotel to enquire about late check two days before i was due to arrive as they explained my Expedia booking didn't exist and i had to re-book. Once i arrived at the hotel i was, once again, told my booking didnt exist but once i was firm it 'magically' turned up. My room was average but the real disappointment was the bathroom. I don't know when the last time it was cleaned was, the scum around the shower turned my stomach. I felt dirtier coming out of the shower than i did when i went in! The grounds of the motel were grotty and grimy. Lots of smokers were there during my time and the hostel stank.
• casual holiday (2/5): A run down facility. - Broken windows hooks, no shampoo in bath, no teabags, very small room, dangerously narrow parking, no cleaning, in room big size cooler sounded like a jet plane and releasing water in the room and the list goes on. Except that the counter staff was friendly, not a singly tick on this hotel. They did not even have my booking despite it was confirmed week before.
• janine (2/5): Atrocious service shared bathroom!! - Website said deluxe studio - was actually Smallest room ever and had to share bathroom with unit next door lock didn't work so they could walk in on us any time or hog it all morning Felt very insecure Rude lazy manager who sat outside smoking while we waited at reception. Toothpaste smeared all down bathroom wall - unit not cleaned properly. Worst place I have stayed in a long long time
• carol (4/5): Hotel in Taupo - Not the room I booked, dirty, dusty, cobwebs, hole in door,dirty cutlery, not enough cups, I could go on and on so never even consider this place.
• Verified traveler (4/5): Cheap.... And cheap - Pros Cheap and clean. Beds comfy Cons: Reception not attended. Cold showers. No soap in bathroom. Rooms stinking hot but at least they provided a fan
• Verified traveler (4/5): Ex-Hostel - Shared bathroom that sometimes locked, but not always. No Sky TV as advertised. No cooling fan. No extra pillows. Unable to fill water jug. Free unlimited Wi-Fi!
• Verified traveler (6/5): Within reasonable access from lake front/bus stop. - Basic but reasonably comfortable accommodation. Quiet but within easy reach of various activities. Helpful staff.
• zane (6/5): Cheap place to stay, dont expect to much. - Its nice cheap place but the rooms are very small. They are working on changing things which is good.
• Verified traveler (4/5): Not what we expected - This is more akin to a hostel than a hotel. The plus points were that the bed was more comfortable than it looked and the linen appeared to be clean. However, the bathroom was not clean - hairs in both the handbasin and the shower. The room was much smaller than we had expected and I did not think it very safe to boil the kettle in they tiny enclosed space provided so used the main kitchen. This was also not as clean as it should be. The place advertises sky tv but they do not have this! When we queried the lack of sky tv we were told that they only have sky basic (5 channels). This is actually just terrestrial tv. One very good thing is that we left something behind and phoned them about it. They found it in the room and held it for us to collect.
• Caitlin (2/5): Never again - Was highly disappointed with almost everything. The room was so hot and stuffy, even with a fan going an window open, was difficult to sleep. The room was so small that there wasn't even enough room to leave a suitcase open. Was a shared bathroom which we had no idea about until we checked in. The light in the bathroom was hanging out of the ceiling with only wires holding it in place! We stayed there for 2 nights and had 3 showers and all 3 showers we cold! We had to go down and ask for fresh towels on our second night there as they didn't get replaced and the used towels never got taken away, and even then the guy took them straight out of the dryer and told me all about how his dryer had been playing up, don't see how that was my problem. The day we left there was rubbish all down the hall way and on the stairs - definitely not a good look! When we checked in we never even got showed where our room was and when we checked out the guy never even asked how our stay was, guess there was a good reason for this, customer sevice was pretty poor! Would highly recommend AGAINST staying here, by far the worst accomodation Iv ever stayed in.
• THEO (4/5): - Room ("Deluxe") was very small (10 sq metres) with Shared Bathroom. Neither of these facts were disclosed in the Ad, and I believe should have been (as I told the person in charge). It is misleading to call this either a Motel or Hotel- it a Backpackers converted to accommodation. I understand there are plans to renovate, but in the meantime it remains a Backpackers-type accommodation. Staff friendly, it is clean, but it defies description of Motel
• Verified traveler (4/5): Needed a good Reno! - Last minute booking! Attendance was great
• Hayley (2/5): Wouldn't Return - Very small room, bathroom and dishes were not clean on arrival, also having an interleading bathroom between two rooms even with the clever locking system was a bit off putting. Felt that we may have done better shopping around for other accommodation further out of town for the same price. Was advertised to have cable tv however was there was only holes in the wall where a tv appeared to once have been mounted.
• Wayne (4/5): An average hostel... - I booked this accomodation in a hurry - did not realize it was a hostel! The advertisement for this place is decieving... You can only find out it is hostel accomodation by going to their main website. In saying that, the price was decent for our own rooms. Just be aware that you are at the mercy of small rooms, noisy neighbours, very tight parking, over-heating, limited service from staff, shared bathrooms, and poor cleaning. Probably wouldn't stay here again...
• Dagz (6/5): Single room value for money - This is my second time staying here- the first time was about 2 years ago. The price for a single room was excellent. The management should put a little effort into maintenence- it would be easy to scrape and touch up the flakey paint and wash/change the curtains.
• Lisa (4/5): - We got there late - appreciated the phone call from the receptionist as we were looking for the place (I'd forgotten to bring the details). Nice receptionist, very helpful, quick. The place itself was very shabby looking inside, needs a LOT of work done to it especially the bathroom, but was clean and tidy and met our purpose. We paid $85 for the night, but to be honest if it had been any more than that I would have been very disappointed.
• Verified traveler (6/5): Homely place. Abit bare. - It was nice but thy are in the process of upgrading , looking forward to seeing the new and improved version when I get back next :)
• Verified traveler (8/5): - Room was quite tight - but clean & comfortable. Good value for $75
• kyle (6/5): Everything you need - This hostel had everything we needed however the walls are paper thin. I got no sleep the first night as there were people walking up and down the stairs and talking. I also had ear plugs in and was still woken by the noise. However our last night we weren't disturbed by anyone or any noise.
• Unimpressed (2/5): Would NOT recommend - Arrived to people sitting in the carpark smoking and drinking, walked in to our "deluxe" room, which was barely large enough to fit the bed and looked nothing like the photos supplied on the website. The walls were paper thin and we could clearly hear the TV of the room next door, and them talking at a normal level. Underneath our bed was an empty fizzy drink bottle and some other rubbish. We decided to check out when the reception supposedly opened at 8:30am, when we went downstairs nobody was in the office. We called a number stuck on a door to be told it isn't her problem because it's her day off and to call someone else. So we dropped our key and left. Extremely disgusting customer service, falsely advertised, and would not recommend.
• Verified traveler (2/5): - I would not recommend staying here. Accommodation was below average! Very dirty and not hygienic.
• Bdisgusted (2/5): What a dump - Staff were drinking outside when I turned up , reception was unattended as she had gone home for dinner. There is no management on site or during the night to manage occupants or noise. I complained about noise at 1030pm and noise continued to 530am. it was hideous! I contemplated sleeping in my car. Room had shared bathroom /toilet facility which was not made clear in booking or when I checked in. occupant had left personals in bathroom and walked in on me when I was about to take a shower as electronic locks "for my comfort" did not work. walls are paper thin! I was kept awake all night by people talking yelling slamming doors , yelling up the hall way , stomping up the hall way, loud music in rooms and personal activities taking place. Rooms are very small, with thin walls so you can hear everything . It was absolutely terrible, so noisy and not a moments peace or sleep. The bed was so hard and pillows flater than pancakes! it is NOT a budge motel but an expensive backpackers.
• Bridie (2/5): Astro Taupo Review - Yes this is a budget accommodation bu. I woulld not recommend it. The room was tiny and the air heat pump broken. The manager said as the hotel was cheap and the room had another heater too bad. There was old takeaway wrappers on the top of a cupboard and no soap in the shower. Beware the narrow car park as we got stuck trying to maneuver around a sharp corner to get out early in the morning.
• Ashley (8/5): Friendly staff very helpful ,close to town, - Good to be here this time of year weather was excellent will be back again.
• Verified traveler (8/5): Late Arrival - I enjoyed my stay. I arrived rather late and was left a msg from Hotel to tell me where the key would be, really appreciated the communication guys.
• Verified traveler (2/5): Atrocious! - Looked nice in the pictures. When we arrived we were a bit nervous as the place looked a little dodgy but the lady appeared to be nice enough. We paid and then went up to the room. To our disgust the bathrooms are shared!! We were never notified of this. The website just said some rooms were conjoined but we never realised we would be sharing a bathroom with someone else. When we opened the door to the bathroom the light was on and the fan was going and there was poo in the toilet and the waste bin was full of dirty paper towels. We knew straight away we wouldn't be spending the night there. We went down and told the lady and she said well I can't give you your money back because you have to give 48 hours notice... well we only booked the night before! We were very annoyed to say the least as we had just lost $95 and had to go and find somewhere else to stay which we finally did at the Great Lake Taupo Holdiday Camp in Acacia Bay. We got a lovely deluxe cabin wiTh our own toilet and warm room for $70. Would not recommend Astro Accommodation!!!!
• Verified traveler (8/5): - Fine for the price
• Verified traveler (6/5): Door not functioning, but facilities are good. - It was overall good but the toilet's door was not working and there was no one at the reception to help so ya, we had to hold our pees and wait for the next morning until someone came. Despite of that, the sauna and hot tub are thumb up facilities for the hotel!
• Linda (4/5): - I booked a double room with its own bathroom. We were given a tiny room with a shared bathroom. not a big deal...I like small spaces and the shared bathroom had its own locking system that promised privacy. Added to that, I was too tired to argue about it. However, the paint was peeling on the walls and there were cobwebs on the windowsill. Not a sign of a good standard of cleanliness. The real killer though was the noise.....I swear those walls were probably built of balsa wood and there was a party going on right next door! Shame really because it could have been nice.
• Mike (8/5): - Basic but good enough for us. Quite happy overall.
• Rebecca (8/5): - Facilities: Everyday; Value: Affordable; Service: Professional, Courteous; Cleanliness: Pleasant; Would be nice to have a mirror in the room instead of just the bathroom
• Corrinne O. (8/5): Great value for money - Great value for money & the young lady was lovely, thank you
• zhang (10/5): -
• G (10/5): - Facilities: All you need; Value: Great deal; Service: Friendly; Cleanliness: Spotless;
• Hoani (8/5): -
• Pariwatthanee (8/5): -
• Sam (2/5): - won't be recommending this to anyone
• Nicola (4/5): - Facilities: Horrible, dirty filthy neighbours; Value: Rip-off, Dirty unclean no value; Service: Sloppy, not presentable; Cleanliness: Filthy, never been cleaned;
• Tara (10/5): -
• Emma-Lee (10/5): - Facilities: Good, Modern, Nice ; Value: Great deal, Bargain, A steal; Service: Go the extra mile, Outstanding; Cleanliness: Spotless; Was close to everything while also not being on a busy road.
• Ashleigh (10/5): - Facilities: Good, Nice ; Value: Bargain; Service: Professional, Respectful, Friendly; Cleanliness: Pleasant, Lovely;
• Brian (8/5): - Facilities: Typical; Value: Reasonable; Cleanliness: Tidy;
• Nikki (10/5): - The airport bus stop is across the road, very handy
• Glennn (6/5): - Value: Over-priced;
• Duncan (6/5): - Facilities: Ordinary; Value: Reasonable; Service: Sufficient; Cleanliness: Tidy; Noisey children for a couple of days who seemed to have the run of the place. Struck us as the owners kids or friends of their family. A bit annoying.
• Tony (10/5): - Facilities: comfortable; Value: A steal; Service: great; Cleanliness: Pristine; easy 5 minute walk to town
• Pauline (10/5): -
• Brendan (8/5): - Value: Great deal; Service: Courteous; Cleanliness: Pleasant;
• Tingting (10/5): -
• Tighe (10/5): - Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate;
• Colin (8/5): - Value: Inexpensive;
• Aaron (8/5): - Facilities: Everyday; Value: Cheap; Cheap as chips for a bed if your'e not fazed by noiseness and sharing a bathroom with another room. Served a purpose if your on a tight budget
• Catherine (10/5): - Facilities: Above average; Value: Bargain; Service: Flawless; Cleanliness: Spotless; Toilet seat needed to be repaired
• Blake (8/5): - Facilities: Basic; Value: Bargain; Service: Sufficient; Cleanliness: Spotless;
• Julie (10/5): - Value: A steal; Best value for money ever!
• Megan (8/5): - Facilities: Distinctive, Above average;
• Julie (10/5): - Facilities: Perfect for the price; Value: Bargain; Service: Professional, Friendly; Plenty of offroad parking.

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