Casa Nostra Motel Mackay

Name: Casa Nostra Motel Mackay
Address: 30 Nebo Road, Mackay, au

Location: 30 Nebo Road, Mackay, au

Star Rating: 4 Stars

Property Type: Motels

About this Property

Convenient Location
Located just a 5-minute drive from Mackay city centre, Casa Nostra Motel Mackay offers easy access to the heart of the city and its attractions.

Relaxing Amenities
Unwind by taking a dip in the outdoor swimming pool or stay connected with the complimentary WiFi available throughout the property.

Comfortable Accommodations
Each air-conditioned room is equipped with modern amenities including a flat-screen TV, fridge, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with free toiletries for a comfortable stay.

Experience convenience and comfort at Casa Nostra Motel Mackay. Book now for a relaxing stay!

Important Information

Please note reception hours are 7:00 to 20:00 daily. 24/7 check in is available. If you expect to arrive outside reception opening hours, please inform Casa Nostra Motel Mackay in advance, using the contact details found on the booking confirmation.

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
Grocery deliveries
Outdoor furniture
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Key access
Access to health care professionals
Face masks for guests available
24-hour security
Television in common areas
Free wired internet
Golfing on site
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Internet access
Exercise/lap pool
Japanese garden
Secured parking
Swimming nearby

Rooms Available

Standard Queen Room

1 Queen Bed
Internet - Free WiFi
Entertainment - 55-cm Smart TV with premium channels and streaming services
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laundry detergent, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Microwave
- Heating
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- Freezer
Standard Twin Room

The fully equipped kitchenette features a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned twin room has a desk, an outdoor dining area, a quiet street view and a private bathroom. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Family Double Room

This room includes free Google Chromecast.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Superior Queen Room

Guests can make meals in the kitchenette that is equipped with a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned double room features a desk, an outdoor dining area, a quiet street view and a private bathroom. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation

Guest Reviews

Byron (7/5): - N/A N/A
Greg (8/5): They stay met out needs for work travel. - We were only there for the single night. We didn't check in until late and then checked out very early so our experience was limited. The process of check in was easy. Bathrooms / Shower was a little dirty.
Cheryl (4/5): - Hot shower Rooms to small for the single & double bed space.
Kayleen (9/5): -
Kayleen (9/5): -
Kayleen (9/5): -
Sixpence (10/5): - Tudo
Karen (5/5): Unfortunately this place needs an uplift. - Had everything we needed. The concierge was very helpful. There were ants around the basin and eating area. The single bed springs were broken. The basin plug didn't work and there was corrosion. the flyscreen/security was missing in the bathroom so anything could fly or crawl in.
Gatto (6/5): -
Shane (2/5): Good location but.... - Good location. Close to food outlets and clubs. Room wasn't clean. Blanket had big stains on it. Small room. Pool wasn't clean.
Andrew (4/5): Would not stay again based on my experience - Location was good and covered parking is a plus. Was run down and very dirty. Rooms were not clean in fact it was horrible. Rooms didn’t get cleaned. Rubbish was left lying around outside and bins were overflowing. Pool area was rundown.
Belinda (3/5): Disappointed - Absolutely nothing Turned up late to a room with screaming vents in bathroom - Manager was confused as to why the room wouldn’t work for us as she expected we would leave lights off to go to bathroom and shower?? Next Room was filthy and Shower didn’t work properly/broken Other guests smoking outside our room and was coming in even with door shut Daughters phone was left in room and staff told us it wasn’t there even though tracking showed it was there
Franklin (8/5): Comfy beds, good facilities - Location was good, close to shops if I needed Ok
Vivian (7/5): Great for one night. Disappointing for multiple nights. - Clean. Lady was very nice when we requested more tea, fresh towels and blanket Good shower. Wifi was intermittent. Signal was good. Devices showed error that no internet was available. Called the office who suggested restarting our devices. No improvement over 5 days. Had to use mobile data to be able to watch anything. No room servicing despite putting out please service room sign from 9am to 4 on friday.
Guest (3/5): -
Katie (1/5): - It was very dirty, aircon didn’t work and was mouldy and the floors had been swept under the beds
Pakoti (8/5): -
Wayne (8/5): -
Natalie (5/5): - I didn’t like that this is not a motel that doesn’t except locals in Mackay ..I had paid and when I checked in because my id said Mackay I was told they don’t except locals …
Mark (8/5): I would definitely take the family - Location, view and quiet Nothing
Errol (8/5): -
Aimee (6/5): -
Gallagher (7/5): -
Ross (8/5): -
Margot (3/5): - Good room size, small kitchenette and the bed was pretty comfy. Lots of smoker’s outside their rooms - everything smelled like cigarettes. The floor in the room was sticky and dirty.
Stuart (8/5): -
Georgina (7/5): -
Teresa (10/5): -
JANELLE (8/5): -
Tracee (5/5): it was ok but only for 1 night. - location was suitable it had a pool decent size bathroom area cutlery was dirty- looked like someone had just cleaned it with their mouth and replaced into the drawer and when asked for clean ones it was an effort- they HAD to clean the ones I gave them as dirty rather than just get new ones. Internet was not available between 8pm - 6am which was not great. Pool floor was very slippery and no shade around the pool area. Staff parked their car in the spot for my room and I was told, just find another park. So when the person 3 rooms up further asked why I was parked in their spot I told them they've parked in my spot and told me to take another spot. Neither of us were impressed as its a domino effect. There was a parking space on the other side of their office that remained empty however.
Megan (9/5): - Very clean & modern.
Georgia (10/5): -
Loretta (8/5): 17th Jan 2026 room 7 - Cleanliness Nothing to comment
Larissa (1/5): Do not stay here, would never recommend this venue - Nothing Dirty, mouldy, outdated and extremely rude staff.
Benedick (9/5): -
Anthony (7/5): -
Jessica (4/5): -
Brad (3/5): - Location Presentashion of complex, dirty
Brianna (4/5): -
Alicia (6/5): -
Bronwyn (8/5): Perfectly comfortable for an overnight stop while travelling. - It was clean and comfortable. Everything we would expect for an overnight stay Nothing really. It was lol good
De-anna (8/5): Overall, the stay was fine - Staff were lovely, tv and wifi provided. Complimentary milk. Pool access good The property was clean however, we found false lashes sticking to the shower frame.
LESLEY (5/5): You get what you pay for. - Location was good for my requirements (visiting family) but under a flight path and on the Bruce Highway, so noisy at times. The room backed onto a street with no fence or gardens. Couldn’t open the curtains due to privacy and who knows when they were last cleaned. Dirty to look out of. The place had apparently had a refurbishment recently but couldn’t tell. General cleanliness was lacking. Rooms not serviced whilst we were there (4 nights). Overflowing rubbish bins outside unit a few doors down not emptied during our stay. Showers dirty - no way these could have been new. Shower door very insecure - was afraid it would fall off. Grime around shower floor and screen. Mould behind bathroom door, exhaust fan didn’t work. General grubbiness behind front door of room. Could do with a clean. Microwave was unclean. Plates and cutlery not properly washed. The room had a bench to prepare food but no sink. Had to use the bathroom sink. Pool area was a bit tired looking and no privacy. The place needed a good scrub. The rooms looked okay during ‘walk through’ on website but it didn’t include the bathroom. I now know why.
Susan (6/5): - Room was fit for purpose, just needed somewhere to rest and shower as was just passing through this brisbane No kitchen sink
Raquel (10/5): - Friendly staff, nice clean spacious rooms.
Sam (1/5): - Nothing Refused me accommodation because I was local
Crystal (10/5): -
Tracy (8/5): -
Melinda (8/5): Fair - Central location Would have liked more thicker blankets. And i did not like people ignoring the no smoking signs in front of room's and were smoking. It smelt disgusting, and the smell came into the room.
Alexandre (6/5): - Goog value for money in a good location for overnight stay. Microwave wasn't clean. The shower didnt seem to be clean as there was sand in the floor and visible marks in the ebathroom mirror. This could be improved.
Kristy (6/5): - Clean and tidy Beds are extremely hars
Robert (4/5): - Good location Unclean, small, water went everywhere in bathroom
Danny (8/5): -
Shae (6/5): Location and price were good. Would consider staying here again. - Location and price Could have been a bit cleaner (mainly bathroom space)
Brendan (6/5): -
Thomas (10/5): -
許 (8/5): -
Nicole (4/5): Wouldn’t stay here again - I booked for 2 nights as I had an event that I wanted to be ready for and rather than do an early check in I decided on 2 nights, I thought it would be in the 1 room instead they made me stay at 2 different motels and when I booked out of one I had to wait around a couple of hours until like 11 am to book into the second room/motel. Not impressed.
Amy (9/5): -
Julie (8/5): Comfortable, clean and convenient. - Clean, comfortable and very little traffic noice, except from air traffic. Easy access.
Tash (7/5): - It was a great location close to a lot of things. The rooms were very clean simple.
Sion (6/5): - On the edge of town easy to find Road noise and barking dogs echoing through the room constantly all night
Glasgow (6/5): -
Sese (10/5): -
Tammy (10/5): - Very nice stay 😃
Pamela (10/5): Great price and happy staff - Very clean Comfortable bed Great hot water and pressure
fitikefu (9/5): -
Patrick (7/5): OK for a quick rest but I wouldn’t stay for more than one night. - Room size and ammenities were good. Pool area doesn’t look as nice as the pictures.
Mikey (10/5): - Top notch
Robyn (9/5): - Good for one night's stay
Stephen (8/5): -
Debbie (5/5): My stay would’ve been a lot better if the facilities weren’t worn and in need of replacing. - The place was clean and tidy. Convenient to the centre of town The pillows were horrible. Out of the 4 in the room, I couldn’t find one that I could sleep on. The bed was hard and the light couldn’t be turned on in the bathroom as the exhaust fan made a horrible screeching noise.
Kristie (7/5): -
Michelle (6/5): - I booked on line but when I arrived the office was empty. I had to wait 30 minutes to check in😕
Sandra (7/5): - Very busy traffic all night not quiet night sleep there for 4 nights 😴
Allan (8/5): -
Heinz (8/5): -
Filomena (1/5): Wouldn’t stay there again - Nothing The room was disgustingly Dirty There was balls of hair all over the floor
Paige (9/5): -
Arthur (2/5): - We Stayed at this property 21st through to 24 of August on entry the property was clean and tidy but following neighbours burning rubbish next door our unit was fill with putrid smoke which we had to put up with according to the staff we did(not happily) then on the 23rd we left our room leaving PLEASE MAKE UP OUR ROOM SIGN out and on return it was not done we were told by staff rooms are not cleaned on weekends ask for at least clean towels and were given with protest this is none of the worst Motels i have stayed in it deserves no stars unfortunately i don't think i will be booking through Wotif again. Unhappy
Santa (6/5): - Moul in a room (wall over the window an window it self) and dusty floors. Convenient location though and welcoming receptionist.
Natalie (9/5): -
Nichole (8/5): - It is very clean Nothing
yixin (9/5): -
Wickham (6/5): -
Verified traveler (8/5): - Good location and tidy room. Good wifi for work
Bernard (8/5): Very good -
Verified traveler (8/5): - Very clean and easy check in. Close to everything
Horton (4/5): Disappointing -
Shawn (10/5): Simple but quality. Beautiful staff. - The staff were incredibly accommodating
Gina (10/5): Will stay again - Overnight stop, clean, tiles floor, kitchenette with sink. T
Josephine (8/5): Good location, comfy and clean - Conveniently located near where I needed to work. Beds comfortable and bathroom clean. People smoking outside the room.
Karen (7/5): Good -
Robyn (7/5): Good - Bed was comfortable. Room was good size with plenty of bench space.. crockery and cutlery ongoing with electric frypan was provided. Power point in kitchen was faulty.. Microwave cupboard was partially over si k which made washing up difficult
Peter (10/5): - Motel was exactly what we needed. Quiet, clean, close to everything and at a good price. Definitely would come again.
Donna (8/5): Very good -
Nedeljko (1/5): Bad - nothing much and noisy from passing traffic Moth in the bed. Mould on curtains, bedspreads and walls. Floors were absolutely filthy and had to use a towel to clean the floor. We couldn't wait to get out of there the next morning. The cleaning is definitely lacking.
Ross (10/5): Great time - Easy access, good location , clean friendly
Derek (6/5): Pleasant -
Sam (6/5): Great for a place to rest on a long road trip. - Location, Road noise and room was very cold because of window in bathroom that didn’t shut.