The Spot

Location: 950 Terminal Avenue North , Nanaimo, ca

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Express check-in/check-out
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Japanese garden

Rooms Available

• King Room with Kitchenette

  Features an private bathroom and kitchenette.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Stovetop
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Studio Suite, 1 King Bed, Kitchenette

  1 King Bed

  213 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 50-inch Smart TV with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Hand-held showerhead

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV
  • Soap
  • Laptop-friendly workspace
  • Hand-held showerhead
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• King Studio

  The studio features air conditioning, a private entrance, as well as a private bathroom boasting a bath or a shower and a hairdryer. This studio has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Queen Room with Two Queen Beds

  Features an private bathroom, microwave and fridge.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Suite

  Offering 2 bedrooms, this suite features a kitchenette. Brightly furnished, an en suite bathroom provides free toiletries. Free Wi-Fi is included.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Stovetop
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Smoke alarm

Guest Reviews

• Dariia (10/5): -
• Patrick (8/5): -
• Mitov (10/5): Good and convenience place to stay - The location was great. Very close to the Ferry terminal. The room was clean, secure, and nice. It is a good place to stay for business or a vacation. Nothing really. It was fine.
• LeoGaius (8/5): - Room was very clean and instructions for checking in and out were very clear. Location is easily accessible
• Jimmy (9/5): -
• arcuslaboratory (2/5): I would not stay here again - It was fairly close to the ferry terminal and allowed us to have a dog. I did not like the online check in procedure. This was the first time I have had to photograph my driver’s license as part of a check-in procedure. The room was tidy but the linens weren’t clean. The property was super noisy and dirty. It’s such a small property it would be easy to clean up. Boutique Hotel is a misleading title.
• sapphire (9/5): A great spot - Lovely and spacious. Car parking spot and good amenities. Fantastic shower and bathroom and lovely comfy bed. Coffee machine didn’t work and loud air conditioning unit
• Carissa (1/5): DO NOT STAY HERE!! NOT AS ADVERTISED!!! - Nothing The black mold around the switches, the dripping ceiling, the puddle of water on the floor, the open balcony door, the ladder on the balcony NOT EVEN REMOTELY LIKE PICTURES.
• Andrey (7/5): -
• Lai Sze (8/5): Very pleasant, will book again next time - Very clean and tidy, the facilities are brand new Very close to the road, a little bit nosy
• Andam (1/5): - Nothing All of it.
• Nataliia (10/5): -
• mcgillivary (8/5): -
• Maciej (10/5): - Super comfortable and clean. All what we needed for a one night! Can only recommend! The main street is a bit noisy, but at night was everything perfect.
• Cathy (8/5): Quite, clean and updated - Updated bathroom with walk in shower Can’t turn left off of Highway when coming from the north
• Kirsten (6/5): - Die Terminal Avenue, die direkt vor dem Hotel langführt, ist schon ziemlich laut.
• Norman (8/5): All and all it was reasonable service for reasonable value. So simple to make it excellent if above items were to be tak - Really liked King bed and bedding and refrigerator. The check-in worked well. Just a few things as follows: 1.) only 1 coffee cup provided for 2 guests. I had asked for 2nd cup but didn’t happen. 2.) Spider dropped down out of really dirty bathroom vent. It really needs cleaning or be replaced with new one. 3.) No maid service provided for 2nd day. Minimal service would have been required. Bed made, towels replaced, coffee replaced. We might as well booked a room at a second place and got full service.
• Alyssa (7/5): -
• Steve (8/5): -
• Jacqueline (5/5): Good for an overnight stop - The shower was amazing. A perfect shower. The grout had some mould staining. The stairs to the second floor were dirty. The garbage bins overflowing (outside). The road was super busy and when I walked my dog just to do her business, there was a lot of litter. The bedroom had beautiful windows, but they were not sealed properly and mold was visible.
• Vassili (8/5): - Clean, conveniently placed accommodation! Wifi is a big zero. Like even google maps doesn't load. The walls are paper thin so you can hear your room neighbours breathe
• robert (9/5): -
• Shari (1/5): -
• Badger (8/5): -
• Hannah (7/5): -
• dennis (9/5): - The accommodations were clean, very comfy bed, hot showers, ample towels. Liked having the microwave and mini-fridge with bar seating for morning coffee. Appreciated the additional coffee keurigs in lobby.
• Régis (8/5): - Tranquillité et près du traversier!
• Jo-Anne (8/5): Très bien - Facile d’accès et très proche du ferry On entend un peu les voitures
• Parsons (10/5): -
• Wight (1/5): - Nothing. Said i waabanned from property fkrno reason
• Lydia Jacqueline (9/5): Very nice & convenient place to stay in Nanaimo - Very convenient location and did not have a bath tub Small space for eating, no electric kettle
• Dursim (8/5): Decent - It’s nice and clean. Recently renovated The room didn’t had a security deadbolt (safety lock). If someone knows your pin , they could easily enter your room. Might be safe area but you didn’t get that sense of security. Also the lobby was not accessible, not a big deal but a bit inconvenient.
• Gunagrishiny (9/5): -
• Gunagrishiny (10/5): - It’s the location. Very convenient. Staffs are very helpful. Price wise also worth it.
• Tere (9/5): - Easy to find, thoughtful layout. Right by a busy road.
• Lining (5/5): -
• E Mary (8/5): - Comfy Stairs, but managed.
• Jolly (10/5): -
• Wight (3/5): -
• Marina Korchitskaya (9/5): Рекомендую - Розташування помешкання недалеко біля паромної переправи, що зручно. У помешканні було все необхідне для ночівлі - чиста постіль, рушники, фен, в душовій був гарний шампунь та гель для душу. Заїзд був за сповіщенням, надісланим на booking з кодом від замка Було не зручно проводити оплату за посиланням, це бентежило, але після дзвінка та розмовою з представником помешкання, який був на зв'язку, вдалося провести оплату та отримати код для поселення.
• Darren (8/5): - A good option on the outskirts of Nanaimo. This is an autonomous property - i.e. no reception or staff in attendance. All access is via keycodes.
• Darren (9/5): - A decent property on the outskirts of Nanaimo. This is a fully autonomous propoerty - i.e. no reception or staff in attendance. Access is via pin codes.
• PETER (1/5): Not able to check in - I was not able to stay as the only way to check in was electronically where they send a link, this was tried 3-4 time with no success so we left and booked another hotel with a real person at the desk which was seamless
• Pascal (10/5): -
• Tyler (8/5): -
• Tyler (8/5): -
• Tyler (8/5): -
• Dustin (4/5): Dirty and not well laid out. Bathroom door didn’t work properly kept coming off the track. - Room was Dirty there was crusty food on the hot top and the top of the shower head was Fuzzy with Dust!
• Jeppe (7/5): -
• Blair (8/5): -
• Randy (8/5): Short and sweet - Simple
• Welzenbach (8/5): -
• Suzanne (8/5): -
• Patrick (6/5): - Very noisy, you can hear the heavy traffic from the road and all noises from next doors.
• Deborah (8/5): -
• Vasilii (7/5): -
• Aileen (10/5): - Very clean, comfortable bed, great shower
• John (6/5): Request top floor if at all possible. - Very nice and clean The person above deciding to spend 45 minutes rearranging his furniture at 11:30pm and again at 4.30am
• Rob (10/5): - The price point was amazing, and the experience was perfect for what we needed - a good night's sleep before traveling on the next day. It was clean and well kept. We would come back.
• Romane (7/5): - Propre et lit confortable, parfait si vous arrivez tard du ferry Très bruyant car juste à côté de la route. Harcelée de message par téléphone,, mail et booking !!!
• James (8/5): - Really clever design. Workmanship in the renovated rooms is excellent. Owner clear and timely communicator. When we arrived an individual stood at the top of the stairs with what appeared to be groceries. Didn’t respond to us when we made our way upstairs. The access gate to the rooms was open. Not sure what that was all about. Went out of the room later and they were gone. Struggled a little to open the gate (with code) appears gate has had its challenges. The accommodation is located right on Terminal Avenue (main thoroughfare in Nanaimo) so there was road noise. Our room faced that road. Request a room facing the Back of the building and you would be fine. All in all a nice property. Be sure to request a room at the back.
• Marg (1/5): -
• David (10/5): - Clean
• Theresa (1/5): Ok place, very noisy. Don’t expect a live person to check you in because there isn’t one - The beds were comfortable and room was nice Don’t expect a person to check you in. It’s all done remotely which we disliked very much. Very complicated process. Perhaps it’s the sign of the times but older people do rely on their phones to get through their day and that is what is expected in order to check in. Personal Customer service does not exist.
• Edward (10/5): - Great space, very conveniently located. Room was quiet and clean, bathroom was very good. Could have used a desk? Otherwise very nice for the price.
• Borges (4/5): I did not like - Password did not work and gave a hard time. Place is noisy, has hookers and people making noise all night long
• Chaylene (10/5): -
• Lawson (10/5): -
• Linda (3/5): I won’t go back there again - Location close to hospital Dirty furniture, dirty towels in the shower, nothing to clean the dishes with, no room service, no staff on site to help with issues
• Isabel (7/5): -
• Robert (4/5): poor hotel and room access procedure - located reasonably close to the ferry terminal. Good for catching early morning ferry from Nanimo to Vancouver. Digital sign in procedure is unclear and adds unnecessary stress to travel. Room code system and entry system are confusing and if you don't have a phone, or leave it in your room, you are in real trouble.
• Maeva (10/5): - It's the perfect spot if you are arriving from the ferry and need a place to stay for the night. I arrived there at 11 p.m. Check-in was easy, and communication was great and helpful. It is not quiet, so it is probably not the best for a long stay, but it is definitely very convenient, and everything was efficient. Also, it is pet-friendly, and that was the positive part for us. We will return if we arrive late at night or leave with the early morning ferry.
• Marvin (2/5): - Very noisy no sound proofing
• Felix (10/5): - the room was super nice and new, comfortable bed, super clean and in general a good price
• Jeannette (10/5): - Clean, pet-friendly, enclosed yard with small outdoor table made our stay comfortable-thank you.
• Angie (6/5): - Room was very nice. Bathroom was very nice. Quality towels and bed was comfortable. Our only issue was that we didn’t get the email to check in. They texted us instead and since my phone was turned off to avoid international calls that was an obstacle. Would stay here again.
• Somer (2/5): - Worst trip and staff I have ever experienced. They rely on cancellations to make money. Don’t stay here!
• JILL (10/5): - Small but has everything you need. Noisy since it's on a main arterial, traffic and sirens into the night. Unit was clean and tidy. Tiny back yard for ground floor units, can sit outdoors. No front desk, after checking time you get a room number and code to key into your unit. Felt safe, looked like video cameras monitor building. Fine for overnight stay passing through Nanaimo. Note: there was a problem with Expedia, my prepaid stay didn’t get credited, but when informed of the double charge, The Spot immediately refunded my second card charge.
• Rose (10/5): -
• Robin (2/5): - Smelled like mold. Checked out at 930pm
• Richard (7/5): More than adequate. I’ll come back. - (I was not offered breakfast, was not aware there was a breakfast available) I liked the hassle-free checkin/out. I liked the shower very much. Clean, nice room. Bed and bedding were wonderful. A pen in the room would be nice, maybe a little stationary, or at least a pad of paper. You made it a nice space. A shelf in the shower would be nice. I have my own products, and there is nowhere to put them. I don’t need minimalism at the expense of usefulness. A trash/recycling container in the room, maybe by the desk. A wifi plug in the wall. somewhere would be a real good thing. The refrigerator makes a lot of noise, all night long. A glass to drink from in a decent/nice hotel should be made of glass, not that shitty thin plastic cup. Nobody told me the two-step process to unlock the entry door to the second floor. I had to call and get instructions. Not cool. And consider a better toilet paper. Your tp is awful.
• Naomi (9/5): Close to park and walkways - Great shower, customer service (Danil) was prompt and professional
• Gerold (4/5): - The check in was remote and we never saw a person working there except the housekeepers. Property has code locks and you need to enter two different codes to get into the units, plus another code to get to the ice machine which wasn’t working. People were really struggling to get in, and lots of beeping sounds when people are coming and going. It’s a cinder block building and rooms were fairly small. Overall condition of property seems to be deteriorating, including a major tripping hazard on stairway. Property inside is fairly clean but it’s on a very busy and loud road. The price was reasonable but given other issues we wouldn’t stay here again.
• Allison (8/5): - I loved the back femced area for my dog. The shower was excellent. What i found less enchanting was the loud air conditioner and traffic noise. Also loved the great communication. I would stay there again.
• Sharon (8/5): - The room was as described. It was very clean.
• Dominik (9/5): -
• Léa (8/5): -
• Francesca (10/5): -
• Erika (9/5): -
• Chencheng (4/5): - The upstairs unit was kept making the noise till midnight and when I contacted the customer service , they told me to knock on their door myself… unbelievable!
• Willem (8/5): - Very convenient due to online book in and check out and electronic locks. Waited 2 days for wifi access. Air conditioner noisy. No provision to unpack suitcases for staying longer than 2 nights
• kelly (8/5): - It was perfect for ourvovernight stay. Communication was wuick if anything was needed. Clean and easy check in check out
• Sean (8/5): - We would rate the bed and shower very highly. We had to contact the hotel for the WiFi info as it was incorrect in the manual; however, they were very quick to reply. The grounds left much to be desired. The patio glass was dirty, and the outside area unkempt and not as other guests had commented. Overall a good experience, but not great.
• darshan (10/5): - room was clean and many shops nearby.
• Tasmir (8/5): -
• Cheryl Orban (8/5): - Updated rooms, easy access. But limited parking.
• Donatella (3/5): - Stanza piccola, sporca e rumorosa. Una sorta di palafitta che va bene solo per una notte per dormire e una doccia veloce. Non c'è reception, tutto on line con invio codici di apertura porte. Non mi è piaciuto nulla
• Hélène (9/5): -
• Florian (10/5): -
• Lisa (10/5): - We really enjoyed our stay at the Spot. The check in, entry instructions and check out were perfect. The room was really nice and clean. The location was perfect for catching an early Ferry. I will stay here again.

Photos