Hotel Grüner Baum

Location: Sebastian-Hörl-Gasse 5, Zell am See, at

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Nightclub
• Guest education on local ecosystems and culture
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Sauna
• Packed lunches
• Ski storage
• Darts
• Non-smoking throughout
• Shuttle service (additional charge)
• Allergy-free room
• Kid meals
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• ATM/banking
• Ski storage
• Television in common areas
• Nightclub
• Billiards or pool table
• Free wired internet
• Golfing on site
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Golf cart
• Casino nearby
• Horse riding nearby
• Ski lift privileges
• Snow sports gear
• Water sports equipment
• Bicycle-friendly property
• Electric bicycle charging station
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Economy Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Shower chair
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Single Room

  The rooms are decorated with wood-furnishings and feature a work-desk and a Flat-screen TV.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Shower chair
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double or Twin Room

  The rooms are decorated with wood-furnishings and feature a work-desk and a Flat-screen TV.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Shower chair
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Suite

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Featuring a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Shower chair
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Sabine (9/5): -
• Bernhard (9/5): Gerne wieder - Lage, Freundlichkeit
• Josip Karas (9/5): -
• JU (8/5): -
• Marie (10/5): -
• Ben (10/5): -
• Mohammed (10/5): ممتازه - قريب قريب جدا من السنتر ( انت ساكن بمنتصف السنتر ) حسب ما ذكر لي لايوجد تكييف
• Konstantin (8/5): - The hotel is nice, very good location in the centre of Zell am See. It was very clean and warm. The breakfast was very good and diverse. The restaurant was also very good and convenient. Baby/kids friendly. The staff at the reception was not very friendly. The parking is free if yoou book the hotel through their website, but 15 euro per day if you book it through Booking, which for a 4-star hotel is non-sense. Also you need to ask for a coin from the reception every time you want to leave the parking. Adding additonal card or tag to the room key would be very simple to solve the parking exit.
• Jan (10/5): Bez chyby, byli jsme po čtvrté v Zell am see, ale tento hotel je super - Snídaně vynikající- všechno včetně parmazánu. Lokalita vynikající. 5 minut ke skibusu na Postplatz, max.10 minut pěšky k lanovce cityexpress. Vše O.K.
• Marluce (10/5): - Breakfast and location
• Carin (9/5): Great hotel - Great amenities, very helpful and friendly staff. Hotel is located in walking distance to ski lift.
• Tony (10/5): -
• Fabio (7/5): - Purtroppo la camera affacciava su una via con locali aperti fino a tardi, con musica molto alta e schiamazzi. Ho faticato a dormire. Non è colpa della struttura, che mi è piaciuta molto; ma il sonno disturbato ha condizionato il mio soggiorno.
• Charlotte (10/5): Second time staying at the hotel and I would definitely come again. The staff are so lovely and the rooms are clean and - Great central location in town. Easy to get to the ski lifts. Restaurant is great with friendly staff and delicious food.
• ersin (10/5): Kesinlikle tavsiye ederim - Cok merkezi ,kahvaltıları güzeldi.skipass ları otelden temin edilebiliniyor.personel güler yüzlüydü ve yardımcı oldular
• Nicolae Adrian (9/5): Vacanta la ski in Zell am See - Proprietatea se află în centrul statatiunii Zell am See, în centrul pietonal și de interes al statiunii.Pesonalul este prietenos, amabil , atent la nevoile oaspeților. La recepție se află o recepționeră româncă foarte amabilă . Este o locație pe care o recomand. Nu există .
• Kjartan (10/5): - Góð þjónusta hjá starfsfólki.
• Andrew (8/5): -
• DONNA (10/5): - Clean, modern, friendly with excellent food A bit too far from the ski lifts
• Viorica (9/5): - Mi-a placut locația foarte mult, curățenia, personalul, mancarea foarte bună. Mi-ar fi plăcut sa fie camerele mai mari.
• Sali (9/5): Excellent stay - definitely recommend - Really great stay! The location was very good, facilities fine (good storage for ski gear, lovely sauna area with 2 saunas and relaxation room), the breakfast was excellent (wide variety, great quality) and the staff excellent - very friendly, helpful - it was lovely to meet so many nice people! Room was warm, well serviced daily, enough storage. We didn't take the half board, but did have dinner in the restaurant, which was also good Can't really think of anything, we would definitely go back!
• Fabian (5/5): -
• Walaa (9/5): -
• Stuart (10/5): Location, comfort but most of all superb service. - The hotel is ideally placed in the centre of Zell am See. It is a comfortable, modern and welcoming hotel. The helpful staff were off scale. Iona, Denisa and Magdelana on Reception were super helpful with my many enquiries before our arrival - sorting us out with free public transport from Salzburg Airport, ski hire and meals despite our delayed arrival. I can’t praise the staff highly enough - the Reception staff and Anna in the restaurant/breakfast area. I would this recommend the hotel to anyone. We like everything.
• Martin (10/5): -
• Helmut (9/5): -
• Olga (7/5): Ich habe keine Lust noch mal dort hin bleiben - Der Standplatz + Der Zimmerputz (( Keine Hausschuhe Anstelle von Shampoo wurde eine unverständliche Flüssigkeit gegossen, so dass es keine Möglichkeit gab, sich den Kopf zu waschen Zu teuer mit dem Hund zu bleiben- 25€/Tag - das finde ich furchtbar teuer, da das Hotel nicht Wasserschalen auf das Zimmer gestellt hat, wie es überall gemacht wird. Der Teppich im Zimmer war deprimiert alt((
• Ainslie (8/5): -
• Rawi (7/5): -
• Kay (8/5): -
• Ciprian (10/5): - Location,food,staff Rooms a bit oldish
• manfred (10/5): Schön , Nett und Freundlich - Frühstück sehr gut! Lärm auf der Straße um Mitternacht am samstags auf Sonntag!
• Benjamin (9/5): Super Urlaub - Modern und trotzdem Gemütlich . Mitten im Zentrum. Mit eigenem Parkhaus .
• Uwe (9/5): -
• Marc (9/5): -
• David (5/5): -
• Melania (10/5): Excellent - The location was perfect, right in the city center.
• Catherine (9/5): - Very friendly and helpful staff. Comfortable room that was cleaned in a timely manner. Good breakfast and excellent location. Did not have a bar lounge area but that is a very minor quibble.
• Thomas (8/5): -
• laura (8/5): -
• Marcin (9/5): -
• Brigitte (1/5): The stay was mostly pleasant, though customer service at reception was inconsistent. - The hotel itself was nice, and most of the staff were friendly and professional. The location and overall comfort met expectations. One receptionist had a very negative impact on our stay. When we asked a simple question about how the ski lifts and mountain access work (we are not experienced skiers), we were dismissed with “you’ll see when you get there” and a vague gesture toward a selection of maps and flyers. No explanation or assistance was offered, which felt unhelpful and condescending. We also discovered a towel in our room with visible burn marks. We immediately brought it to reception to avoid any misunderstanding. Instead of handling this professionally, the same receptionist told us to take the towel back to the room and leave it on the floor, requiring us to go back upstairs before we could leave the hotel. This felt unnecessary and inappropriate for a hotel in this price range. To make matters worse, he then followed us to explain how the “Do Not Disturb / Clean My Room” sign works, despite us clearly understanding it. It felt patronising and as though he was not listening to the actual issue we raised. When his behaviour was described as rude, he claimed not to understand and began explaining personal medical issues. While that may be unfortunate, guests should not be subjected to excuses or attitude. We paid a lot to stay here and expected basic professionalism and courtesy. It’s unfortunate, as all other staff members we encountered were pleasant. Management should address this issue, as one employee significantly affected our experience.
• Farid (10/5): -
• Kanellos (8/5): - Location, cleanliness Reception closed at 21:00 hours !
• Bronislav (9/5): Rádi bychom poděkovali za velmi příjemný pobyt v hotelu Grüner Baum v Zell am See. Celý hotel byl krásný, udržovaný a na -
• Kay (8/5): -
• Kanellos (8/5): Good value for money - Perfect location, clean room, good quality of breakfast The reception closed at 21:00 hours and it was not possible to stay in the lobby after this time. This was very annoying.
• Anastasia (7/5): - Very good breakfast, clean rooms The staff was typical, not friendly at all, the reception closed every night at 21:30 even at Christmas eve. No place to gathering, minimum xmas decoration.
• Roland (10/5): Great hotel in the centre of Zell am See - Perfect location in the centre of Zell am See. Several restaurants and bars, the lake, the town square, shops, cable car (CityXpress) are all within walking distance. Nicely refurbished hotel both inside and outside. Comfortable room with spacious bathroom. Everything is kept in great condition and clean. Spacious breakfast area, well organised with plenty of choices.
• Jessica (10/5): A wonderful stay thank you to all staff - A wonderful hotel. Friendly staff clean rooms and great location. Breakfast was wonderful and we will definitely be back. Nothing all was amazing
• Francesca (10/5): Cosy, homely and luxurious - Extremely homely, cosy and warm. The staff were extremely helpful and kind. The hotel was quiet. Breakfast was delicious and staff were friendly and happy. Dinner at restaurant was great. The bedrooms were incredible as well as balcony. The bathroom was large with a separate shower and toilet with large bath. Sauna in basement is a must more like a spa.
• Katarina (10/5): Mooie,ruime kamer. Ruime keuze bij ontbijt. -
• David (9/5): Austrian hospitality at its finest. - Very clean hotel and rooms; great location; great staff. Difficult, as liked everything, but perhaps some coffee in room and a few spare pillows.
• Eva (10/5): -
• Patrik (7/5): -
• Checking (9/5): Schön und bequem in zentraler Lage - Sehr schöner Eingangsbereich mit angenehmen Farben, Materialien und Interieur. Viele bequeme und gemütliche Sitzgelegenheiten, harmonische Stoffe und Farben, innovative Ideen und sehr praktische und trotzdem richtig komfortable Lösungen.. Der Wohlfühlfaktor ist gleich sehr hoch und am liebsten hätte ich sofort in einer Nische Platz genommen und die ansprechenden Stühle, verschiedener Art, und Bänke ausprobiert. Überall durchweg schöne Deko mit viel Liebe zum Detail. Zur Zeit erstrahlt alles in Weihnachtlichem Glanz mit sehr geschmackvoller Dekoration, bis in jeden Winkel. Und einem wunderschönen Christbaum, viel Holz und etliche Blickfänge. Die ganze Atmosphäre und die behagliche Stimmung wirken sehr beruhigend, wenn man bewusst ist und beobachtet. Auch die Rezeption ist richtig gelungen, groß und ansprechend. Das Zimmer sehr schön, groß , super ausgestattet und echt komfortabel. Ein großes Badezimmer mit allem was man braucht. Zwei schöne Haken wären vlt nicht dumm. Der große Balkon ist sehr gut gemacht, richtig abgeschirmt zu den Nachbarn und generell ebenfalls schön gestaltet. Der ganze Restaurant / Frühstücksbereich ist extra toll und schöne Farben , gemütliche Sitzecken und separierte Tische runden ein perfektes Konzept von einem Frühstücksbuffet und Essensbereich ab. Die Freundlichkeit und sefr nette, höfliche Art der sympathischen Service Kraft beim Frühstück, und die nette Dame, die bei der Zubereitung von Eigerichten mit Freundlichkeit und Engagement überzeugte, muss man auch erwähnen. Man fühlt sich sofort wohl, obwohl ein junger Mann mit längeren Haaren keine Silbe gesprochen hat. Salz und Pfeffer Mühle habe ich selten so schöne und stylische gesehen und alles schien generell sehr sauber und hygienisch zu sein. Auch Trinkgeld war hier für mich ein Muss und größtenteils sehr verdient. Die Rezeptions Konversation vor Anreise war sehr bemüht , hilfsbereit und nett. Sofort bekam ich eine Antwort. Der Check in war o.k., besser als bei Vielen , aber kein WOW. Ich möchte als Gast auch keine lautstarke Aufregung der Rezeptionistin zu ihrem Kollegen über andere Gäste mitbekommen.. Herzlich willkommen oder schön, dass Sie da sind oder etwas in der Art, wäre besser gewesen. Der Check out war spartanisch. Man könnte bspw. fragen , wie das Frühstück war oder ob es mir gefallen hat oder was auch immer......Generell ist check out bis 10 Uhr und Frühstück nur bis 10 Uhr nicht so üblich am Wochenende. Unterm Strich fehlte mir an der Rezeption eine herzliche, natürliche Art des "Gäste Abholen". Etwas mehr Freude, überhaupt bei Elvis, wäre bestimmt nicht verkehrt. Wenn man so ein schönes Zimmer betritt, und die Farben und Materialien so behaglich sind und man sich sofort wohl fühlt, finde ich schade , dass nur eine Seite mit Bettdecke und einem Kopfkissen aufgebettet ist. Es stört einfach ein sonst so stimmiges Bild.. Ich mag das gar nicht, egal ob es ökologisch begründet wird, oder nicht. Der Gast mit Anstand nimmt die zweite Decke ohnedies nicht , außer er braucht zwei. Und Kopfkissen schadet ein zweites sowieso nie. Eine komische Roulade auf einer Seite ist nicht mehr so zeitgemäß und nicht schön bei so großen und modernen Betten. Diese werden immer öfter mit einer ganz großen Bettdecke vorbereitet , die quer über das ganze Bett geht und etwas über Fußteil runter hängt.
• Lenka (10/5): - Lokalita, personál, vybavenie, čistota, služby, všetko 👌
• Toni (9/5): - Sehr gute Lage im Zentrum und direkt neben der Fußgängerzone. Große und moderne Zimmer. Frühstück war auch vor der offiziellen Öffnungszeit möglich. Personal sehr freundlich und hilfsbereit. -
• Wojciech (9/5): -
• Zayed (10/5): -
• Štefan (9/5): -
• Hamood (9/5): - قريب جدا من بحيرة زيلامسي و الموقع ممتاز لا شي
• Marcela (6/5): Hotel con buena ubicación pero poca amabilidad del personal. - La ubicación y el parking cómodo. La habitación confortable y el desayuno es aceptable. El personal no tiene buena disposición y a la noche no queda nadie en el hotel.
• Saeed (10/5): -
• paula (9/5): -
• Cury (8/5): - Le petit-déjeuner est excellent, l’emplacement aussi.. Il y a du bruit dans le toilette.
• Katharina (8/5): -
• Fitore Tasholli (8/5): -
• Johann (7/5): -
• Roberta (10/5): Trust me, you want to stay here - Everything!! From the moment we walked into the beautiful lobby we were greeted with a smile. When we entered our room we noticed it did not match the description of the room I had booked. That is because they upgraded our room to a suite!! What an unexpected and wonderful surprise. The location was perfect and everything looked brand new and spotless. Gruner Baum is a 10 out of 10 Not a single thing. It was all incredible
• Daniel (9/5): -
• Roland (8/5): -
• abdullah (8/5): -
• Kari (10/5): Mukava hotelli,sijainti hyvä.Suomalainen sauna myös mukava. - Aamiainen runsas ja oikein hyvä.
• Atzenhofer (5/5): Mittelmäßig, werden wahrscheinlich nicht mehr hier her kommen. - Die Lage des Hotels war super im Zentrum gelegen. Im Hotelzimmer die Abgrenzung vom Badezimmer zum Schlafbereich. Dieser war nur durch eine Schiebetüre weswegen immer ein gewisser Spalt offen war. Das Preis Leistungsverhältnis passt nicht. Das Hotel ist viel zu teuer für das was geboten wird. Extrakosten für die eigen Tiefgarage sind im sehr hohen Preis auch nicht inbegriffen. Ebenfalls haben wir ein Zimmer erhalten welches direkt am Aufgang des Reinigungspersonals gelegen war, weswegen man das Fenster nicht öffnen wollte. Dadurch war es sehr heiß im Zimmer. Das Doppelbett bestand aus 2 einzelnen Matratzen weswegen man immer wieder in die Mulde zwischen den Matratzen rutschte was nicht für einen guten Schlaf sorgte.
• Arslan (10/5): -
• Yaeesh (10/5): -
• Aleksandr (9/5): -
• RAJA (10/5): الفندق ممتاز وأختاره دائماً - إطلالة الفندق على الجبل ممتازة وموقعه في السنتر وقريب من الخدمات مثل السوبر ماركت والمطاعم والمحلات التجارية والإفطار شامل ومعاملة الطاقم ممتازة عدم وجود تكييف في الغرفة ويوجد مروحة متنقلة
• Günther (9/5): -
• Manfred (7/5): - Kosten für Parkplatz
• Maxim (9/5): -
• Nico (10/5): -
• Andrew (10/5): - Updated and clean with friendly staff. The rooms were very well insulated and when the patio door was closed you could barely hear the outside noise. Great location.
• Nathan (10/5): -
• Marco (9/5): -
• Wim (4/5): Niet voor herhaling vatbaar. - Ligging Diverse foto’s komen niet overeen met de werkelijkheid. Zo is er geen terras aan de straatkant. Veel te warm op de kamers. Geen airco. Vieze sokken en etensresten bij aankomst in de kasten bij aankomst. Receptioniste zegt alleen sorry. Kleine kamers. Prijs kwaliteit verhouding klopt van geen kant. Het ontbijt is wel top.
• Matthias (9/5): -
• Mary (10/5): - Excellent, friendly hotel. Good central location for lake, CityXpress, bus station. Very good restaurant adjoining. Good sized comfortable room. Nothing
• Neirat (10/5): -
• Alex (8/5): Top - Tolles Preis/Leistungsverhältnis und super Frühstück Teppich im Zimmer und Badewanne statt Dusche
• AHMED (1/5): تجربه غير جيدة ولاانصح اي خليجي او عربي السكن فيه - الموقع والنظافه اسلوب الموظفين كان جداً سيئ اول مادخلت الفندق كان اسلوب الموظفة وقح وعند الخروج من الفندق طلعونا من الفندق الساعة 11 والخروج الساعة 12
• Pavel (8/5): - It was rather noisy in the when the window were open from the restaurant below the room 146. All night the clatter and then some other works up the road in the morning would make it tough to sleep in.
• Elisabeth (10/5): -
• Tomislav (8/5): -
• Gerald (10/5): -
• Kristina (8/5): - Das Frühstück war überragend. Die Lautstärke am Abend.
• Giuseppina (6/5): -
• Howells (8/5): - Location, Breakfast and parking is excellent! Reception was a bit hot / cold, evening they said there was no milk or tea but then after asking to check came back with both...
• Khaled (8/5): - الموقع واانظافه ولا شي

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