Beachcombers Hotel

Name: Beachcombers Hotel
Address: Villa beach, Villa, Villa, VC

Location: Villa beach, Villa, Villa, VC

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Outdoor Pool and Garden View
Relax by the inviting outdoor pool or stroll through the picturesque garden for a tranquil experience during your stay.

Dining and Entertainment Options
Indulge in delicious meals at the on-site restaurant, savor room service, and unwind with a drink at the stylish bar or poolside bar.

Event Space and Well-Appointed Rooms
With a conference center, meeting room, and beautifully decorated guestrooms featuring modern amenities, Beachcombers Hotel is the perfect choice for both leisure and business travelers.

Capture the essence of relaxation and luxury at Beachcombers Hotel. Book now to experience a beachfront getaway like no other.

Important Information

No pets and no service animals are allowed at this property.

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 7 AM - 11 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. After hours check-in will be assisted by security at the hotel.

Amenities & Facilities

Proposal/romance packages available
Free WiFi
Garden
Luggage storage
Concierge service
Wheelchair accessible
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Front desk (limited hours)
Wedding services
Pool umbrellas
Ecotours nearby
Tours/ticket assistance
Wheelchair accessible parking
Conference center
Free self parking
Free valet parking
Computer station
Free pool cabanas
Pool sun loungers
Rock climbing nearby
Couples/private dining
Proposal/romance packages available
Banquet hall
Secured parking
Mountain climbing nearby
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Handrails in stairways
Change of towels (on request)
Well-lit path to entrance
Stair-free path to entrance

Rooms Available

Deluxe Room (Super)

1 King Bed
Features a private patio

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, unspecified sofa bed, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Electric kettle
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)
Presidential Suite, 1 King Bed, Balcony

1 King Bed
Features a private balcony

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, electric kettle, and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and free toiletries
Practical - Safe, unspecified sofa bed, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Electric kettle
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)
Suite, 1 King Bed

1 King Bed
Features a private balcony

Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)
Cabin

2 Twin Beds
Individually decorated room

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Desk
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)
Family Double Room, 2 Queen Beds, Garden View

2 Queen Beds
Overlooking the garden

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)
Deluxe Room, 2 Queen Beds

2 Queen Beds
Individually decorated room

Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Desk
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)
Penthouse, Balcony

1 King Bed
Features a private balcony/patio

Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, electric kettle, and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Jetted bathtub and separate shower
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)
Deluxe Room

1 King Bed OR 2 Twin Beds
Individually decorated room

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Electric kettle
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Change of towels (on request)

Guest Reviews

Cheryl (10/5): - Great.
oswald (10/5): - On entry I was welcomed with a cold face towel with eucalyptus. Awww' awesme. Just what I needed after a hot drive to
Oswald (10/5): - The only one item not in Hitel is a box of Kleenex. F
Jessica C (10/5): - Wonderful view and excellent service.
Jade (10/5): - This was our first time at Beachcombers and we thoroughly enjoyed it. There is a quaint feel about the place, staff are extremely friendly and the pool to beach area is perfect. I would love to see an expanded menu in the restaurant. Would stay here again.
Yvonne (10/5): - It’s a very good hotel. It is neat. Staff is very nice. I will stay here again
Tonia (10/5): - The staff were very nice and accommodating. I loved my stay at Beachcombers. The restaurant needs to update the menu. I ate with the locals and at other hotels.
Jenny A (10/5): - Great service and excellent customer service! I look forward to my next visit!
Carlos (6/5): - I not recommend this Hotel, the restaurant is bad, not changing the menu never, not having more options to restaurants close The hotel buildings not having elevator, the rooms not is good The all services is to slow
Karyn (10/5): - Love that you have the option to go swimming in the pool overlooking the beach or walk down to the beach.
M. Sheron (8/5): - Beachcombers had a safe, comfortable and relax vibe. The staff is very polite, very calm and quite accommodating. I would definitely recommend Beachcombers to my friends and family. Keep up the great work!!!
Monique R (10/5): - Gorgeous hotel, right next to the beach Immaculately maintained with outstanding staff. Truly a tropical paradise. They have their own restaurant, great food as well. Highly recommend
Shannette (8/5): - The only problem I had with my stay at Beachcombers was that the waitress needs more training. I Sat at the table a long time before anyone came to take the order. When I had questions, they looked puzzled on how to answer. They didn't appear to be friendly. It felt like I was a bother when I needed something because of their demeanor.
Henderson (10/5): - Mr Moore the supervisor was outstanding along with the staff who were in the breakfast dining area.An excellent team of employees.I definitely will be back injanuary
Diane (10/5): - Had the premium handburger and fries. Very tasty.
James (6/5): - Beachcomers is nice but they nickel and dime you. They should at least offer you breakfast a couple of mornings if you stay a week. Sometimes the hot water wasnt hot. The units 8 to 12 need mini refrigerators and microwaves too. The menu should change sometimes. Monday we have this, Tuesdays we have this. Not the same breakfast every single day. One day in 7 days you had potatoes and corned beef hash. Dinner the same thing, there is a difference between chicken wings and chicken kabobs. Hopefully some things can change. Staff is wonderful, Thank you Tawana, William, And Sam. Oh and Subdays when your hotel is full everyone should come in. Thank you
Christopher (10/5): - Even the owner was very nice. The staff was so friendly and helpful. The property and rooms were beautiful . I cant wait to go back!
Michelle (10/5): - I LIKED everything
Shalanda (6/5): - Perfection location that has access directly to the beach. Pool area overlooks the beach, loved that . The music that was played in this common area was very depressing. At times it even seems as though some of the workers were struggling to stay awake. As for the rooms, some minor updating will be great. For one our room key being on a big block that I had to carry around is a no no. The locks on the door are not sturdy at all, i would only feel comfortable once i locked that additional latch from the inside. Secondly, there was a decent amount of mold in my bathroom. I understand there’s a lot of humidity and not much of a ventilation system in place. But in between guests a simple bleach will clean the mold up off the walls. On site restaurant is a little overpriced and food was ok. Wanted more local food options but was limited to things I usually eat everyday. But all of the staff with the exception of 1, were a pleasure. And tried their best to improve our experience.
Chrystal (10/5): - Excellent property
Shinelle Althea (10/5): - I enjoyed my stay. Clean and beautiful hotel. The was helpful and nice. The restaurant had good food. The view to the beach was excellent.
Gaynelle (8/5): - Had great time the bed was not very comfortable. The hotel could offer entertainment
Michelle (10/5): - Exceptional service with clean rooms and surroundings. Beautiful settings.
Itro (10/5): - This place is amazing 5 stars. I have not visit my homeland in 29yrs and Beachcomers staffing make this trip a very memorable moment for me and family. I will stay again anytime 😊. I only wish laundry service are available for customers to use on site 1 to 2 payable washers and dryers. The staffing at the hotel and dinner areas was more than accommodating, very professional.
Afraz (8/5): - An enjoyable and comfortable stay
Michelle (10/5): - Properly was very clean and close to the beach
Wayne (8/5): - Amazing wonderful staff members, extremely helpful all of them ☺️, Only disappointment was there was no fridge in my room or shower Jel. Local shops and food shacks are about 20min walk away from the hotel. The hotel itself is lovely highly recommended bugs will fly through the bathroom windows so bring repellent
Nia (10/5): - Everything nice!
Angela (10/5): - Love the location, the beach area is small yet perfect and customer service is great.
Lorna (10/5): - My favorite hotel! They always makes me feel like family.
anwili (10/5): - FANTASTIC
Temecia (8/5): - Lovely room with a semi private balcony overlooking the coastline. Had all the things we needed for a hotel or its calibre. Only complaint was that it sometumes was challenging to access water. My duggestion is to leave a few bottles or water in the minifridge do guests can easily purchase. And while I'm at it, the ability to charge to your room would have made it exceptional. Would recommend all in all as long as you keep these things in mind. It was a treat and we extended our stay longer due to enjoying it so much
Paula (10/5): - Excellent customer service from all employees.
Tashia (8/5): - A perfect runaway!
kaziah (10/5): - staff are helpful, pleasant and friendly.
Nigel Alexander (8/5): - Beachcombers resort was really nice, clean, rooms updated and resort general decor and layout gives an authentic tropical and Caribbean feel. Staff was excellent and food was ok. I would definitely stay here again when i go back to St Vincent.
anwili (10/5): - Excellent
Kathy Doreen (8/5): - Nice and quainthowever very quiet, not much going on. Could use a bigger souvenir shop.
Tonya (10/5): - Great night stay at Beachcombers, would definitely stay again.
Shira T (10/5): - I love this place 5 stars only problem was the Beach beautiful black and brown sand but it was not kept clean and it needs Beach chairs only for the people that stay on the property of course Its Called BeachCombers and i love looking for seashells and rocks but the Beach was not Welcoming i found Garbage !!!😔😔Please fix
che' (10/5): - A great getaway awaits you at Beachcombers! Friendly and accommodating staff. Food was excellent! The close proximity to the beach was very convenient. Beach was clean. If you want to do any tours or excursions the front desk is 1 call away. Cleaning staff friendly and willing to assist at a moment's need. Would recommend to friends and family if they would like a quiet family oriented resort.
John R. (10/5): - Probably was well maintained. Room was large and clean. The beach was a little disappointing and they could use a few more loungers around the pool. Staff was very helpful and friendly.
Brenda (8/5): - The staff were very helpful and responsive to my needs. I asked the staff to clean the bathroom after my roommate had an accident. They did respond but the bathroom was not cleaned satisfactorily.
Janet R (10/5): - I loved that I could walk right to the! ⛱️ i loved the friendliness of the workers.
Afia (10/5): - I loved beachcomers so much im staying here again... Everyone and everything is amazing.
Colin (8/5): - An enjoyable stay overall.
Deena (10/5): - Wonderful staff who were extremely helpful and attentive. Lots of unexpected, pleasant gestures such as complimentary late check out. Food was slightly overpriced especially in the restaurant. There could be more vegetarian options on the menu.
elma (8/5): - Outside the property is beautiful lots of plants and trees and cute decor however room could have been a bit cleaner.. staff very polite. Lots and lots of mosquitoes. There’s a bug device but don’t help. Bug spray available at reception.
Christa-Joy (8/5): - Great hotel for solo and group business travelers, great view of Young Island and the daily sunsets. My colleague and I would walk from the hotel to the docks in the morning to catch the free shuttle (boat) and have breakfast at Young Island before our meetings! Also loved that the beach was just a two minute walk from my room!
Marva (10/5): - I absolutely loved my stay at Beachcombers! Wonderful and welcoming staff from Reception..special mention to Biancia, thank you for your kindness! Beautifully manicured green spaces. Ada Restaurant dining experience was lovelly with tasty food options and pleasant servers and lovelly entertainment. The sax player's live music was so calming and perfectly matched the ambience. I could go on and on but simply put...I WILL BE BACK BEACHCOMBERS!!!
Simone (8/5): - Good
Kristen (8/5): - we enjoyed our stay here. very cute and quaint. the restaurant had amazing staff and great food. loved being able to walk right out the room to get food for a very fair price. good location, right on villa beach with a bunch of restaurants in short walking distance along the beach. about 20 mins from both the airport and kingstown. pool was nice, just wish there were more lounge chairs. there was also a cafe on the property for coffee tea snacks and some clothes jewelry etc. would recommend staying here!
Martin (8/5): - Only let down by a maintenance issue which perhaps should have been spotted before the room was allocated.
Tiana (8/5): - Lovely family stay
Felisa (10/5): - Lovely views of the beach and of Young Island. A friendly and helpful staff.
Danielle (10/5): - Room was comfortable and spacious, grounds were maintained and convenient to get to beach!
Keniel (10/5): - Twas beautiful
Lisa (10/5): - My husband and I spent
Phyllis (10/5): Very nice place to stay. - It was the best way to start my trip back home. I brought 2 friends with me for the first time. The hotel was very welcoming and staff was great.
Gabrielle Michele Patricia (10/5): - I had a wonderful stay at Beachcombers! The staff were all friendly and hospitable, and the food at the restaurant was great! I would definitely recommend staying here!
khadija (10/5): - Would stay again!
Sidney (8/5): - The hotel was well run although the restaurant staff were not attentive and needed prompting to get anything I guess still training and menu very limited
Truda (10/5): - We loved it so much we came again,
Russell (8/5): - Great view
Presley (8/5): - Only the menu at the restaurant did not have a lot of variety. Overall a nice place to stay
gillian (10/5): - Private access to beach. Friendly. Gratuity added every time food ordered which adds up loop
Mark (10/5): - Good chill out place
Stefan (10/5): - I liked garden around hotel buildings and restaurant. Good location at the sea front and close to the airport.I didn't like lack of lift.Our room was at second floor, so lift would be of great help.
Christeen (8/5): Short stay but nice time - My plane arrived later than expected because of a delay and they accommodated it. Every single staff that works at that hotel were welcoming, helpful and friendly. I would stay there again. See u all next time I am in St. Vincent that was my first visit to this lovely island and I had a good time. 3 days was not enough to see all the islands so I will definitely come again.
Phyllis (8/5): Lovely hotel. - It's a lovely hotel provided you take one of the more expensive rooms upstairs. Slightly sad that the flowers are plastic not fresh.
Nancy (10/5): Bungalo - The staff are very professional and friendly. The view is amazing. The restaurant food and service are great. Walk downstairs to the beach. Close to airport. The beach is protected so more like a bay. Close view of small private islands.
Gareth (8/5): - My stay at beachcomber went exceptionally well. The staff was pleasant and overall their hospitality surpassed my expectations. They have the most committed and hardest working team of any hotel I’ve stayed in. Give a big thanks to staff member Deon, who is always there, ready and willing to go above and beyond. My room was clean and quite accommodating. The restaurant staff was super friendly and engaging. The food menu is limited, should have more selections, however the food is simply delicious. They will see me again on my next visit to the island, I can’t imagine staying anywhere else after this experience. Thanks Beachcomber for making my vacation stay the most pleasant I’ve had at any hotel during my years of traveling.
Alison (10/5): - It’s a very relaxing place and the staff are very friendly
Rayanna Kayla (8/5): - I stayed at this hotel twice and I had a great experience each time. The staff are friendly and accommodating when possible. Asonte is such a sweetheart and very helpful!
Verified traveler (4/5): - No hot water
La'Ron (8/5): - Thought it was a cute boutique hotel. We had over 30 people staying at the hotel for the wedding and one of us lost the key and they insisted that we will have to pay more to change the lock if they couldn’t find a spare key which every hotel should have a spare. We didn’t mind paying for the replacement but was very shocked that they even suggested that given that they already had so much business
Christopher (4/5): - Beach is nice and it’s right there
Dan (10/5): - Great place to stay
Dorrett (8/5): - The landscape made the property unique and the hospitality of the staff
David (10/5): - Every member of staff we met went out of there way to be helpful. We had an amazing room (king suite which they now call Presidential) but there was a faulty aircon unit. The management did everything they could to get it fixed ASAP and in the meantime offered us alternative rooms if we wanted to move - the room was so nice we stayed until it was resolved. The only area that could be improved is in the restaurant menu - due to the location and busy road you really are stuck to using the hotel restaurant (Ana) - which has great reviews - or taking a taxi to another (and St Vincent's tourist infrastructure doesn't really have many good restaurants). The food in Ana was always really well cooked, but the menu was generic (no local dishes), it was a single page and the same menu was presented for lunch and dinner every day of our 6 days. The prices were high, but we expected that as the hotel is in the 'expensive' area.
Tina (6/5): - We come from the uk and we were married in this hotel 10 years ago decided to come back for our 10th anniversary. Gone were the personal touches, 10 years ago the staff couldn’t do enough but this time totally disappointed. No vegetarian mains had a starter as a main and all they could offer was an extra bread roll. Definitely over priced. Will not be returning any time soon
Karen (6/5): - The room was very spacious and clean, large bathroom and shower, very large balcony that faced the ocean. Pool very small (listing said two pools, one a kids pool, only one pool we saw and size of a kids pool), limited chaise lounges we were lucky off time to be there and had pool and chaises mostly to ourselves; food delicious but same menu every night (which was lunch and dinner combined) except Saturday a different dinner menu. All staff were very friendly. Hotel need a concierge who knows about tours and things to do on the island. We were given incorrect information about tours or not given information at all and we had to find out for ourselves from other guests. They should be prepared with a list of tours and places to visit and the details as handouts; or even close by town and places to eat. After we booked a tour we then were shown a flyer of a woman who does tours when we had been asking for information for 4 days.
Trevor (4/5): - Checking in was terrible and no food or water. Staff did not care and only wanted to take money for taxes Need to improve they customer service
JEREMY (2/5): - Our stay was disappointing. At check-in (3 PM), our room wasn’t ready, and a promised 5-minute wait turned into 30 minutes. When we asked for water, we were directed to buy it from the café. After sharing our concerns, the team leader offered complimentary drinks. Key facilities like the pool, beachfront lounge, and restaurant were unavailable. An event directly in front of our room played loud music past 11 PM, vibrating the walls. When we called the front desk to ask when it would end, no one answered. We paid a premium price for a mediocre, far-from-relaxing stay. We want a full refund.
Verified traveler (4/5): - We were not impress with the room condition of the hotel and we receive a dirty room with dirty towels, items left in the room. Spoke to management about it, but it seems like we were just complaining too much. This room had roach in it. We were only offered $20 off one night and nothing else... what was not great is that management did not address us after. If we were white, then it would have been different situation. This hotel needs more management staff training...the front desk agents both the guy and young lady was pleasant, but the supervisor was rude. The restaurant staff and cafe shop staff were amazing... but supervisors and management need training and development.
Gillian (10/5): - We loved the hotel from the moment that we arrived. Nice room, great staff and fantastic food. We will be back next year !
david (8/5): - Everything was good. The only issue was the mosquitoes.
IAN (10/5): - Good location, excellent staff, beautiful views
Duran (8/5): - Lovely hotel but beware of the restaurant, servers will tip themselves on your card without your knowledge.
Sheldon (8/5): - A bit noisy.
Tracey (10/5): - Beautiful area, staff was amazing
neil (10/5): - Great hotel and lovely air conditioned room, friendly staff, nice restaurant, with convenient public gym only 100 metre walk.
Joanne (8/5): - The hotel was superb, the staff were very welcoming. The suite we had was amazing and we really enjoyed our stay.
Marvin (8/5): - Nice stay but the mosquitoes were a problem.
Avianne (10/5): - Will stay here again.
Kim (4/5): - The property overall is good. Our first night we had a terrible room, the air quality was poor, the room was run down. It was quite uncomfortable and I did not sleep that night. We were able to get a different room the following day when one became available. The hotel should have issued a refund for the first night. We did not ask, but we expected them to give the refund. They need to put that room out of circulation until it is upgraded. No one should be subjected to that type of room.
Antonia (6/5): - Friendly and courteous staff. Clean and safe rooms with good air conditioning and amenities. Lots of flies in the dining and bar area and long wait for simple food items which was a bit frustrating. Otherwise a good facility just needs a little improvement.
Gerrard (10/5): - I
Denise (8/5): - Very helpful staff during the hurricane. Had generator for power and Wifi in the hotel hurricane center. Gave the guests free meals during the hurricane until the restaurant reopened.
Ronald (2/5): - The check in team was inept- took close to half an hour for them to figure out our reservation. with a confirmation.Lost our son's reservation-though they had a confirmation- charged them for a higher room.Ours was a large room with great view- however AC was broken and it was hot. Kept telling us they would fix- it but they didn't. Offered us a different room-the only other one- another story higher. I have back/hip problem so unable to do all the steps.Needless to say- slept hardly at all. Food was mediocre. this was a 1 night stay before tranferring to Sandals.