Best Western Douglas Inn & Suites

Name: Best Western Douglas Inn & Suites
Address: 199 E 7th St, Douglas, Arizona, 85607, Douglas, US

Location: 199 E 7th St, Douglas, Arizona, 85607, Douglas, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Recreational Opportunities- Enjoy an outdoor pool, spa tub, and 24-hour fitness center for leisure and relaxation.

Amenities- Start your day with a complimentary full breakfast, and take advantage of the 24-hour business center and 24-hour front desk.

Room Features- Feel at home in one of the 69 air-conditioned rooms with LCD televisions and free Wi-Fi.

Explore nearby attractions like Tenth Street Park and Casino M, just a short drive away. Book your stay at Best Western Douglas Inn & Suites now!

Important Information

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Express check-out
24-hour front desk
Express check-in/check-out
Elevator
Conference space
Free breakfast
Multilingual staff
Express check-out
Smoke-free property
Wedding services
Wheelchair accessible parking
Assistive listening devices available
24-hour business center
Free self parking
24-hour fitness facilities
Free full breakfast
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Well-lit path to entrance

Rooms Available

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Suite, 1 King Bed, Accessible, Bathtub

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Suite, 1 King Bed, Non Smoking, Hot Tub

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Bathtub grab bar
- Accessible bathtub
- Desk chair

Guest Reviews

Sean (10/5): - Great experience! Will definitely check in again!!
Daniel (8/5): - Not the hotels fault but room had a slight smoke smell.
Aurora (10/5): - Very clean and quiet. The breakfast was very good . Coffee was good.
carlos (8/5): Good stay - Good stay in general
Christina (6/5): - The breakfast was no go eggs got my son sick. The waffle maker was broken and the juice maker was also broken
Verified traveler (10/5): Mexico trip - We lived it
Rhett (10/5): - It was a great experience.
Samuel (10/5): - it was clean, and quiet. perfect experience. Would recommend.
Herman (10/5): - Great staff
Kerri (10/5): - Check-in was great and the young lady at the desk was accommodating.
Maureen (8/5): First stay - We found the staff very helpful, the hotel very comfortable and clean. Breakfast ok. However the lack of provided usb stations to charge personal devices was disappointing.
Trail55313153681 (4/5): Stolen items from the room - Stayed there for my grandmother's funeral. My son's phone was stolen from the room along with his charger. I reported it to the front desk and was told that the cleaning lady had left for the day. We showed the lady at the front desk that the phone was pinging in Agua Prieta on Calle Ocho.... and she mad a call and told us that someone would call us back. Needless to say no one did and I was told today by a gentleman that answered "no one will call you back from here".... will have to file a police report but have to go back down there and do it in person. Will provide law enforcement will all of the information on the location that we have.
Verified traveler (10/5): - It was a great stay! The only complaint was that the room still seemed dark with all the lights on... other than that we had an amazing time here
Michelle (10/5): - Great cust svc
Lillian (8/5): - Room was clean and nicely kept.
Carlos Arturo (10/5): - Nice property
Kathy (8/5): Husband slipped coming out of shower - My husband fell on Monday in the walk-in shower - slipped on the slick floor because the tile is slick when coming out of the shower. He hurt his knee, back and shoulder. Had to use a walker for a couple of days. Please review taking precautions to address this issue.
Verified traveler (2/5): Bed Bugs! - Beware they have bed bugs! I stay here on 8/13 and I was awaken by bug bites on my arm. When I got up and turned on the light they were like 5-6 bugs crawling around. I called the front desk and they gave me another room but I was not comfortable after seeing all the bugs so I left. I called the next the hotel in the morning to talk to someone about it. The person who answered asked if I had photos and told me someone would be reaching out. It’s been a week and not one person has reached out. I will never stay here again.
Robert (10/5): - We were very happy with our stay here.
Gabriela (10/5): - Nice place to stay
J (10/5): - Great and family friendly.
Rochelle (8/5): Business trip - Best part about this hotel is the location to Mexico. Went for a work trip and it was conveniently located. Hotel was basic. Nothing to dream about.
B4841SYpatrickh (8/5): Anniversary trip - My family and I we stayed at the Best Western Douglas Inn & Suites in July 2024, for my grandparents 65th wedding anniversary. We have always stayed at this hotel, because of the rooms and the service we always receive is very appreciated! My family and I we were in Room 101 right near the breakfast area. Our room was very good, we loved the Samsung TV's and had a lot of channels. I would like to give a special shout-out to Barbara the breakfast attendant. She is a very hard-working person and always so friendly and kind to my family and to a lot of guests. Barbara does go above and beyond, she always asks questions, and is beyond outgoing. Thank you, Barbara for EVERYTHING! We really love the breakfast and especially the pancakes they were really good. The service was amazing and the 3 days that we were there they were able to bring fresh clean towels. I would however though would like to point out as I was flipping the TV guide channels, I noticed that it said "KMSB FOX 10" on Channel 10, it should say "KMSB FOX 11" on Channel 11 NOT Channel 10. I do live in the Phoenix area, and I do get KSAZ FOX 10 Phoenix. If it's possible, maybe the system at the hotel could change it to KMSB FOX 11. I wasn't disappointed or anything like that, but I would like to make a suggestion. I don't want the guests to think that Douglas gets KMSB FOX 10 in Douglas in which it should be FOX 11. Another shout-out to front desk agent Haley Watkins for providing exceptional service. We really enjoyed our stay and can't wait to come back again soon and stay longer.
Leonela (8/5): - Great staff, clean areas. Rooms were in great shape.
jenni528 (10/5): Great stay, kind staff, hot breakfast - We were with family and a church group doing mission work for a church in Agua Prieta, just across the border. This was a great place to stay with AC, hot breakfast and great staff, comfortable beds and a pool to cool off in.
Rudy (8/5): - "The property is clean, and the staff are really nice. But if you book a room here, try to get one on the 3rd floor. We stayed on the 2nd floor, and it got pretty noisy between 9 pm and midnight, especially from the room right above us. There was a lot of walking around and loud talking."
200darlenel (10/5): Douglas stay - This is a very clean hotel, the staff is very polite greeting you with a smile, asking if all is good and if anything else was needed. definitely would stay there again.
ok3t (8/5): Very Good Douglas Hotel - This was my 4th stay at the Douglas Best Western. Modern standard hotel with good front desk service. I stayed three nights. The first night my assigned room had a very strong disinfectant odor. I tried to air it out to no avail. I switched rooms the next morning. My room faced the rear parking lot and was very quiet. The breakfast was good and plentiful as was the coffee. I would stay again.
Trendy (6/5): - I was charged wrong. Did not honor my price from hotel.com. I would like a refund.
Gregory (10/5): - Nice room. Easy access location.
Alex (10/5): - It was a nice touch to have coffee and breakfast. The staff was very friendly and helpful.
Santiago (10/5): - Staff are great!
John (10/5): - None
Robert (10/5): - The only set back is the price to stay a night was high, but other than that was nice
Patty (8/5): - Everything was good except the beds. The mattress was so hard I told my husband I felt like I was sleeping on the floor. We have stayed there many times in the past, and the beds were not as comfortable, but I don’t remember them being this hard.
Jo (4/5): Disappointing Stay - For the amount of money that was spent, one would expect a better visit. The elevator was out, the ice machine wasn't working and the pool was closed. This was a busy weekend in town. The hotel should have been prepared.
Brian (10/5): - all good
J (10/5): - Easy access to property location.Clean,quiet and safe .Walkable to nearby restaurant's and shopping centers.Convenient enough to drive into Agua Prieta,Sonora, México for additional shopping.
Frank (2/5): - Housekeeping came into our room unannounced and early in the morning when we had our privacy sign up. And they did it twice! Messed up our who stay be usse we wanted to sleep in.
Juan (2/5): - Property is fine, but Expedia process a wrong reservation, higher rates, wrong dates
Gail (10/5): - Easy to find. Clean and comfortable. Nice staff.
Robert F (10/5): - Quiet Safe Hotel. Staff was Great and Customer friendly from check in to out We will be back !
Cindy (10/5): - We stay here every time we come to Douglas. We love the pool, friendly staff, and full breakfast.
Claudia (10/5): - Lots of parking. Breakfast is well served. Very clean and comfortable rooms. Ver spacious.
Raymond (8/5): - Nice quiet place but not much worked in the fitness center, otherwise good
Jim (10/5): - overall great. we could walk to dining. breakfast was really good too.
avprtsgy0301 (8/5): Place to be - The staff was very friendly and helpful. The breakfast had plenty of options. There could not be a way you left hungry. The bed was comfortable and thr room was very spacious. Overall I would definitely stay at this Best Western again.
Jessica (10/5): - Everything was great
Verified traveler (8/5): Always enjoy - I always enjoy staying here when I come to Douglas. Best hotel in town. Breakfast is always good as well.
GORDON (8/5): - Good breakfast selection. Large spacious room.
Esther (8/5): - One of the cleaner hotels I’ve stayed in
Alejandro Valdez (10/5): - First time in Douglas had a appointment with USBP and it was really close hotel didn’t smell awful only suggestion work on the breakfast
susievaught2022 (10/5): Douglas visit - The hotel was extremely nice inside, no shortage of any items or cut backs like some places, who leave 'covid measures' in place. The Desk person was very friendly and professional, answered all my questions and gave great advice on a place to have dinner. The room was beautiful, very very clean and the entire hotel, from walking, in to the room, to breakfast and all the other amenities, showed the pride of the staff working there and the management. Great place to stay.
Ray (8/5): - Room was great. Bed was very hard. Hotel is on a busy street with emergency vehicle sirens going up and down the steet all night.
Joseph (10/5): - The staff was very friendly and the rooms were very clean
Ana Louisa (10/5): Great - Everyone was very helpful and friendly.
JACK (10/5): Douglas - Great clean place to stay. Decent breakfast
William (10/5): - Best hotel in Douglas.
Maria N (10/5): 9/10! - It was a great stay, safe area, well-lit parking lot, there was a full breakfast in the morning and I had a smooth check-in and check- out. Good cleanliness. 9/10! I would stay here again, it is also veeeery close to the border.
J (10/5): - Everything was great except for the fact that the pool was out of order.
Marichu (10/5): - Friendly staff. The place is well-kept and clean.
David Orriss (6/5): - First I must say that the staff were absolutely outstanding. They were profession, kind, courteous and the kind of people I would want to live next door to. In fact those people are the ONLY reason I would consider returning to this hotel. They are a treasure and a credit to best western. However.. where do I start with everything that was wrong....? All of the exercise equipment was in disrepair. The pool had a sign saying "closed until further notice" and BOTH were still listed as amenities on the Expedia website. I used to WORK for Expedia.. I KNOW you can remove it from your amenity list in 30 seconds because I BUILT that system.. Best Western is NOT being customer-centric at ALL by leaving those amenities listed on the website if they're not available or in need of repair. Also the third-floor ice machine is a leaking, dead pile of rot and spare parts. BW - get this place turned around. Your customers deserve better.
John (8/5): - -
Maria (10/5): - From the bed to the bathroom really clean 5 stars , just was trying to hang out a bit in Lobby but seemed way to hot but other than that everything was really nice
Raul (10/5): - Clean
Elda (8/5): - Was there for a family funeral. Hotel was good for one night. Cleanliness is a must! TV control did not work in room.
Manuel (10/5): - Everything
176edwardb (10/5): Business Trip - The staff was especially nice. The room was clean and had a really good set up for me to be able to work at a desk. The location was perfect for my trip and the hotel had all the amenities anyone would need.
Brandon (10/5): Overall Great Service - Pool was like ice but overall the stay was great! The staff was very friendly and helpful!
Odyssey695162 (6/5): Continental Breakfast was more like Counted for less Breakfast - Continental breakfast was till 10 am and we arrived at 9 am. The staff did not try to accommodate for the shortage of food. With no regard they just said, "That is all that is left" as we entered the eating area.
Jeremy (10/5): Clean and comfortable - The staff was very friendly and helpful!
Jim (10/5): - Very nice stay. Location is perfect. Staff was very nice. A little bit pricey but I think it was because of easter weekend.
Maria F. (10/5): - Clean and quiet
Arnulfo (10/5): - Overall pleasant!
ok3t (8/5): Above Average Best Western - Spent two nights. Check-in quick and efficient. Lobby and room was very clean and well appointed. Included breakfast included eggs/toast/bagels etc... Plenty of parking in the rear of the hotel. Our room faced the highway but very little traffic at night. Only downside of the room was the noisy aircon, but that's typical of window units.
Celina (10/5): Clean and comfortable - Clean room, bed and pillows comfortable, breakfast outstanding.
Mike (2/5): - I reserved a king hot tub room. The hotel said Expedia dropped the ball and screwed up my reservation so I ended up with a two queen no hot tub. I drove 300 miles for a two day trip, the hot tub was supposed to be the hi light of the trip, it was a birthday trip for my girlfriend. Needles to say I won't be using Expedia again. Thanks for ruining our trip.
Brenda (10/5): - The staff was great and the rooms were clean and comfortable. We will definitely stay here again
debvansant (10/5): Best Western Douglas, Arizona - Very nice and quiet hotel. Clean rooms, LOTS of pillows! Due to the time of year and length of stay, I did not use the pool or spa, fitness room or laundry facilities. I really SHOULD bring my sweats and take a walk on the treadmill :-)
Paola (10/5): - Very clean and spacious rooms. Very close to US customs if you have appointments. The hotel offers free breakfast which consists of cereal, coffee, yogurt very simple. The staff very nice and friendly expect for the lady assisting in the breakfasts area.
Chris (10/5): Excellent - Very nice look forward to staying again on my next trip. Highly recommend
julie (10/5): - Very clean and new. Comfortable beds. Large rooms.
Jeffrey (6/5): Don’t eat the free breakfast - Decent stay, my daughter got sick after the free breakfast pancakes. she barfed and felt better after that.
Vanessa (4/5): - Hotel did not provide the room promised on my Expedia order. I was supposed to stay in a king bed & hot tub suite but instead was provided with a regular 2 queen bedroom. When calling the attendant at the front desk he said that since I ordered online I wouldn’t be able to get the room I paid for since “Expedia has the rooms listed wrong on the site”. He said there was nothing he could do and said good night… not the best Experience
hawknjaguar (2/5): Not recommended, overpriced, complete disregard for safety - Decided to stay here, thinking it might have decent precautions in place to reduce covid transmission risk. That proved incorrect. MOST of the staff we encountered were not wearing masks, the few that were wore them improperly. Had signs plastered everywhere proclaiming that masks were required inside for everyone, but NEVER encountered a person inside wearing a mask & the staff did nothing to encourage masking. Usually there were 5 to 10 folks maskless lounging in the lobby--bad practice during a pandemic. To boot, other external entrances were nonfunctional due to a lack of maintenance. The failure of staff to wear masks properly was the WORST of any of the places we stayed over the course of the week in the area. Management plainly cares nothing about minimizing covid transmission to travelers or staff. Pathetic and irresponsible. When we arrived for checkin at 6pm, there was no one at the front desk for about 10 minutes. Happened about 4 times more during our 18 hour stay. I know staffing is tough during this time, but we didn't encounter this anywhere else during our week of travel in southern Arizona. Topping it off, the motel's rate was about 40% higher than any other place else we stayed on our trip in the area. Very not worth it. If you care about your health, I'd strongly recommend staying away. I won't repeat & I may not ever again consider staying in a Best Western. Glad it's in my rearview mirror!
Bethany (10/5): - It was just right in every way. Friendly staff, clean room, good breakfast.
Lourdes (10/5): Great stay - The room was clean and slept comfortably
cathyf386 (10/5): Great stay! Awesome hotel! - Check in was great! Gentlemen behind front desk was so friendly it was if I had known him forever. Very helpful. Super clean. Did laundry while staying here, was priced reasonably and the dryers actually dried my clothes. Would stay here again and again!!!
travel963 (6/5): Pros and cons - Pros: Nice looking lobby. Our room was large with a tall ceiling, nice comforter on beds. Very nice hot breakfast with helpful server. Cons: Our room had poor lighting and no bench to set a suitcase on. Shower curtain too short so bathroom floor got wet, but my wife mopped it up with a towel. No outlet at bedside table to charge stuff. Both room lamps had holes in the old lampshades. We asked for a quiet room, motel only half-occupied, but at about 9 pm we were disappointed to hear next door a loud TV. Thin walls so you hear your neighbor. I called the front desk to complain but no one there, answering machine only. No visible desk clerk in the morning either.
Newsbyscott (8/5): Convenient location - One night stay for business, room was ready early. It was clean and spacious with a fridge and microwave. Employees here were extremely friendly and nice. breakfast was a little disappointing with limited healthy choices- There were 2 red apples - some yogurt- eggs and bacon. I really didn’t see anything else so I skipped it all together. It was quiet, clean and convenient and that was all that mattered to me for one night. Fast food and a quick trip store within walking distance
Amy (10/5): - Na
Robert (2/5): Sleepless in Douglas - As a comedy show, the Best Western in Douglas would be a big hit, but as a place to sleep, it's one-star. Our experience: Around midnight, the smoke detector starts beeping, the loud, low-battery beep. A hotel staff person came to our room, looked at the high ceiling and noted that he would have to "go get the ladder." Time passes, he comes back ... can't find the ladder but here's a step stool. Which brings him nowhere near the steadily beeping smoke detector. Finally, we pack up, move to a room across the hall, where you can still hear the smoke detector and the person in the room next door has his/her television at deafening volume. Maybe to drown out the beeping. I think we got two hours of sleep. It was kind of funny. It comes down to whether you want humor or sleep at a hotel!
Kirsten (8/5): - Spacious room. Both clean and quiet.
Alba Nora (10/5): - Very clean.
William (6/5): - The kitchen are was closed for repairs.
Verified traveler (10/5): Recent stay - Great stay & amenities for a quick trip
carmenlia (6/5): Work in progress - It is clear that the ownership is trying to bring this place back to its former glory. Upon entering the lobby one must stop and take in the beautiful work that has been done. It is beautiful. However, even if funds are running short to continue the restoration (I am not sure that is the case), it would appear that very little has been spent on staff training. The room was from another era, but well enough equipped. As expected for a historic property. Juan at the from desk was very courteous and helpful. He wore many hats from desk clerk, to bell hop, to elevator operator, to fetcher of ice, to stair mopper (!), all with a smile. He could have used some background information in order to answer questions confidently about the hotel and about the area, since there was no concierge. The reason for the low rating is the dining room. Our server had no clue what he was doing. Asking how I wanted my eggs (over hard), his response was "there is no button for that." There was no coffee for breakfast because there was a problem with the grinder that they could not figure out. We had to suggest that maybe a blender in the kitchen could grind the beans. My breakfast sandwich had avocado on it that was totally brown. I would never have served this to a guest.. If we ever return to Douglas we would like to stay here again providing that the renovation and staff training has made more progress.
891dp537 (10/5): Happy with my stay - It’s always nice to stay here. It’s my go to place when I go there. The staff is always helpful and friendly. When I stay here it always super clean and the bed is my most favorite part. So comfy to where I don’t want to get out of bed.
CYNDI (8/5): - Overall Very clean but they should serve breakfast at least until 11:30 am
Mari (10/5): - Very nice