Best Western Plus Burlington

Location: 770 Huffman Mill Road, Burlington, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Wheelchair accessible
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Double Room with Two Double Beds and Courtyard - Pool View/Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Carbon monoxide detector

• King Room - Non-Smoking

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Carbon monoxide detector

• Double Room with Two Double Beds and Bath Tub - Mobility Accessible/Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Carbon monoxide detector

• King Room with Courtyard and Pool View - Non-Smoking

  The double room offers a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Carbon monoxide detector

• Double Room with Two Double Beds

  The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Carbon monoxide detector

• King Suite with Walk-In Shower and Sofa Bed - Disability/Non-Smoking

  The suite offers a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Refrigerator
  • Microwave

• Larger King Room with Sofa Bed and Wet Bar - Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Carbon monoxide detector

Guest Reviews

• Patrice (10/5): Overall - Receptionist be a little more, more attentive and courteous Being judgmental
• Amber (10/5): Super comfy stay with wonderful staff! - The friendly staff, pretty courtyard and great breakfast! Nothing at all… it was great!
• Quinton (1/5): - Arrived at the facility to check in only to find out they canceled my reservation because my residence was within a 50 mile radius in which I feel is ridiculous. Explained the situation of Why I booked the room (in which I shouldn’t have to) only for them to do nothing. Claimed they tried to call me to let me know but said it was no number listed on the reservation. Showed them that my contact info was indeed listed on the reservation in which I use the same source for all of my lodging needs so it wasn’t no way it wouldn’t be listed. She was nonchalant about it and still chose not to honor my reservation. Good thing I didn’t pay in advance otherwise it would’ve been money lost.
• Michael (10/5): -
• Nash (7/5): -
• Judith Davis (10/5): Our stay was perfect from start to finish! -
• Itskayvibes (10/5): -
• Kayla (10/5): -
• Ralf (9/5): -
• Lisa (8/5): The staff was kind and the hotel was comfortable and breakfast was nice. - The staff was friendly. Not applicable.
• Keith (7/5): -
• Irvin (10/5): -
• Jason (4/5): -
• Keith (10/5): Great - The location Nothing
• Michael (8/5): -
• Sara (7/5): It's adequate and convenient. - Breakfast is adequate, location is convenient to points both in Burlington and beyond. While dated, the rooms are generally clean and comfortable. I've stayed at this hotel many times in the last few years, and while I likely will again, given its convenience to Elon, I will certainly look elsewhere before booking. The front desk staff member was curt, bordering on rude, when I checked in, and the staff member during check out, while affable enough, was unable to provide any clarity on my questions regarding changes to my reservation. There was a significant storm system moving through the region, and my flight was changed, resulting in me no longer needing the second night of my stay. Since this happened after the 12pm window (by about 1.5 hrs), they would not provide me a refund, even a partial. I feel this is poor customer service.
• Vitor Bedotti (8/5): -
• Elisabetta (8/5): -
• Mike (9/5): - Really good value!! Hotal was clean and well maintained, breakfast was excellent, and the staff was friendly and engaging. Very good value.
• Laura (10/5): Excellent - Very nice and clean Nothing
• Jeffrey (10/5): - Room was very clean and comfortable, enjoyed view of the pool and courtyard,was beautiful,breakfast was very good The toilet was to low and sink vanity high, a child would not be able to brush teeth or wash hands, also to much light comes in door from hallway,these were just minor issues,overall a very nice place
• 386lauriei (4/5): Lessons Learned - Visited during a university campus tour. Conveniently located 8 minutes from campus. Check in was friendly and smooth. There is a parent rate you can get by calling and asking. We met a large roach by the elevator upon check in so we were off to a bad start. The room had surface dust, one small dead non roach bug, big clump of dried toothpaste on the back of the hot water handle in the bathroom. Thankfully I had Lysol wipes with me but we were just got the ick that would be hard to undo. We did receive a courtesy call to see how we found the room and they offered to move us but that was after I had cleaned it so we declined. In hindsight I should have left the hotel. We returned around 9pm after an event and walked past an open door with a group of men inside eating. We were glad to have gotten back to room without incident. Teaching moments to my daughter and lessons to me. We would have taken advantage of the breakfast but after seeing the roach that wasn’t happening. Probably during peak times at the school the clientele and room turnover makes for a different experience. We will not be returning to this hotel.
• Sandra (10/5): - Location, price, staff members, comfortable room and beds, breakfast
• Sheriece (10/5): - Everything. Location, Clean, Beautiful Check out ain’t until 12. They came knocking at 8am, again at 9am and again at 10am, like that was ridiculous especially since check out ain’t until noon, I felt like they was rushing us out. Very unfortunate and unprofessional
• Garrett (8/5): - Feel like home
• Ms. Bee Kay (10/5): Awesome Stay - This is my second stay, the staff are very very nice and accommodating. The facility is kept clean and nice. I do not have any dislikes
• Linda (10/5): -
• Storage_Engineer (10/5): Pleasantly surprised and now our preferred hotel - I've been a Wyndham platinum and diamond member for years. Wyndham properties has not once produced the hotel/motel quality, professionalism, or service of my first one night stay at this Best Western Plus facility. Excellent hotel with many amenities, great staff with awesome King Plus rooms. The room has a bath 1/2. One fith full walk in shower and the other with a larger bathroom with tub. Pool water too chilly but a great outdoor space outdoors vibe restaurant feel. Too many nice things we experienced here. I'll stay at Best Western Plus hotels again.
• Lisa (5/5): Good location, great staff, mediocre overpriced room - The staff was very friendly and helpful The pillows are AWFUL. Like holograms.i had to ball up my blankets to make a makeshift pillow… the beds were okay but it was also very warm in there- tried to adjust but it didn’t seem to help.
• Brianne (4/5): Overpriced for the quality I received. - Friendly staff and location relative to our reason for visiting. Great breakfast. Beautiful pool area. Stained mattress cover and carpet. I was unable to get a clean mattress cover due to the hotel not having housekeeping on site. On attempt to switch to another room, that bed was dirty and a dead bug in the corner. Stated in original room.
• Tracy (9/5): -
• Gregory (8/5): -
• corrinef2026 (10/5): Great stay, great restaurant. - This is a very nice place to stay in Burlington. Convenient access to everything. The Grill restaurant is excellent.
• Arlene (10/5): I would highly recommend this Hotel, to family, friends, strangers and I'll stay here again. - Breakfast-delicious, satisfying and great selections. Front desk-professional,, compassionate, helpful. Keith (management) went above and beyond our expectations for complete satisfaction regarding a cleaning room issue. Amenities-perfect. The cleaning staff could have been friendlier
• Teresa (9/5): -
• Edward (5/5): This motel is overpriced and has nothing to offer other than the restaurant/bar. - Facility is old. Haven’t done much upgrading in 20 years. Old tubs. Low toilet. Very noisy air conditioning. Mattress wasn’t bad but the little biscuit pillows were terrible and some were smaller than others. The bed had a heavy top blanket, a sheet, a blanket and another top sheet. This is summertime!
• Michael (7/5): - Room smelled like cigarette smoke
• Vincent (8/5): Comfortable,clean, near interstate, outstanding vintage ptoperty - Older hotel but well maintained. Great pool/courtyard area. Exceptional breakfast. Very comfortable bed. Messy caulking job in bathroom detracted s little, but we didn’t notice that our last time here. 🙂
• Karen (5/5): - Comfortable room Smelled terribly of marijuana smoke.
• McCoy (9/5): -
• Joshua Johnson (10/5): - How nice and festive the place was decorated during Christmas!
• Jean (9/5): -
• Allen (9/5): I'll be back. - Enjoyed the muffins for breakfast. Easy access to I40. I can't think of anything I disliked.
• Amber (10/5): Fabulous Stay! - Friendly service, cleanliness, wonderful breakfast Nothing!
• chrissV9044LM (10/5): Great stay, great value, great location - Clean hotel, friendly staff, minimal cost for dog and overall a great value place to stay. Full breakfast and well maintained pet area.
• Juan M (8/5): -
• Ms. Bee Kay (10/5): The Perfect Place - The presentation was as pictured! Very nice place, the front desk very professional. The rooms are very clean and the house keeping staff very very accommodating and polite. Wilma was very friendly! I Highly recommend The Best Western Plus in Burlington, NC. There wasn't anything I disliked.
• Resort205387 (10/5): This hotel has it all! - Family owned local favorite restaurant Grill584 is on-site in addition to several other local and chain restaurants nearby. Amazing hotel staff. Meeting space on-site. They were putting up their Christmas tree and holiday decor up. Very festive!
• Debbie (10/5): - friendliness my mattress was a bit worn out
• Bruce (10/5): Enjoyed my stay - Perfect for a short getaway — clean, quiet, and excellent service.
• S1217YSethanm (2/5): Unprofessional Management & No WiFi - Currently staying at this Best Western in Burlington, NC for business, and it’s been one of the most disappointing experiences I’ve had. I booked a five-day stay (around $800), and the WiFi hasn’t worked since check-in. The front desk said there’s nothing they can do — unacceptable for a business traveler. Later that night, while checking on my laundry, the general manager confronted me in front of the entire lobby, questioning if I was even a guest. He demanded my room key and refused to return it until I said my room number out loud — humiliating and unprofessional. For a brand that claims to value comfort and hospitality, this stay has been the opposite. I expect someone from corporate to reach out regarding this situation. Guests deserve respect, working amenities, and basic professionalism.
• crna74 (9/5): Nice, comfortable hotel in my area of choice. -
• Frisch517 (6/5): Check the room - Overall the staff was responsive and friendly. Location was perfect for visiting Elon university. The walls seem so thin we could hear our neighbors watching tv and their whole conversation. Size of the room is decent. Biggest issue was the sheets looked like dirt stains I felt like they were dirty. Called the front desk and they asked if I wanted to come and get new sheets to change them. Kind of wild to ask that of your paying guest. Instead I requested a new room. They happily provided that. But kind of turned me off cleanliness wise
• lanette (8/5): -
• Christopher (10/5): I will be back !! But hard to get a room because you guys do such a great job it’s hard to get reservations - Clean inside and side the building ! Thought everything was just fine !! I will be back 😎
• Robert (8/5): - The interior is very dated and could use a carpet and paint upgrade. The rooms are basic and the staff is attentive to any requests. The breakfast offers a lot of choices, but one item that just needs to go away is the yogurt dispenser. Bring back the small cartons of different yogurt. The Fla or this past weekend was super sugary vanilla and was not fit for consumption.
• Pete (8/5): -
• Anthony (7/5): I stayed for one night, everything was clean, comfortable and peaceful - Lots of option, breakfast was hot and fresh and the restaurant was very clean👍
• Kara (5/5): Good inexpensive hotel option for a long weekend - Inexpensive and close to university campus and stores etc A little staid - could use a refresher.
• Ladestinae (10/5): -
• Kimberley (6/5): - The property felt very run down but the staff was fabulous.
• Raquel (8/5): - Property is good but I was woken up very early by loud noises outside , I think people working outside at the pool area
• Jennifer (10/5): - Friendly and helpful staff, clean rooms, lovely courtyard.
• Susan (10/5): - The staff were all very friendly and very curtious. The restaurant attached to the facility was very nice. Great atmosphere and relaxing. Food was delicious. Pool and surrounding area was really clean.
• Abbe (8/5): - the courtyard was amazing
• Darcy (9/5): I would definitely stay here again. It's a great property! - The property exceeded my expectations. The cleanliness of the rooms was fantastic and the staff was very friendly. The location was very convenient!
• Edward (10/5): - Outstanding breakfast
• Jack (10/5): -
• Christy (10/5): - We stayed 3 nights at this property and we fully enjoyed ourselves. Check in was a breeze. Our room was very clean and comfortable. Breakfast was great! The pool is a nice bonus for relaxing. The hotel is perfectly located near shops, restaurants, & Elon University. Will be staying again on future trips to Elon.
• Abbe (7/5): - The courtyard! Few picky things here and there
• Lara (6/5): Good location, needs to be updated - Location It was old and the room smelled smoky
• Jackie (10/5): - Cx
• Andreas (9/5): Alles gut, ich würde wiederkommen. - Die Lage, ruhiges Zimmer, bequeme Betten, sehr sauber Das Frühstück war nicht so besonders.
• Arthur Eugene (6/5): - Staff was great
• Stacy G (10/5): - Restaurants close by and very nice area
• S (10/5): They experience exceeded our expectations - The breakfast was great. The service was even better. It was very nice to meet a young Dominican lady at the front desk that accommodated us and made sure we had everything we needed. We are planning to return on our way back from Florida to Boston.Thank you again Best Western Plus!!!
• George (10/5): - Good
• Wayne (10/5): - Great pool and Breakfast Bar. Staff very friendly.
• Thomas1406 (8/5): Decent hotel - Stayed here for one night after arriving in Toronto, and it's a decent hotel that does what its supposed to. Rooms are ok but a bit dated (seems like the hotel is in the midst of a refurbushing), but beds are comfortable and it's clean. Only issue was the refrigerator that was extremely noisy. Parking is free and just outside, like most roadside hotels, and the indoor pool was nice. This was our first night in Canada and after having travelled the US for many years (no longer due to the orange cheetoh), we were eager to see if the breakfast offering were similar or different to the US one. Unfortunately it seemed like the setup were pretty much the same, but even by that standard, this one came out a bit weak with limited options. All in all an ok stay and a weak 4* rating.
• Joshua Johnson (10/5): - The hotel was nice and clean and the people working there were pleasant to talk to. We slept well in beds! That air-conditioning was awesome, especially with it being hot like it is. Nothing wrong with it
• Marjorie (8/5): - Loved this great hotel, it was clean, it had a lot of great qualities. The only things that I would change are: the beds; super uncomfortable; the toilet in our room was very low to the ground; and I’d actually have pool towels for the pool.
• WorldTraveler910 (10/5): Good hotel and a good price. - From the moment I checked in to the moment I checked out every staff member that I encountered was extremely professional and very knowledgeable about their job. The morning breakfast was not only delicious, but it also had an extensive offering.
• Lyla (8/5): - Nice basic hotel in a good location for visiting Elon. Inexpensive. Clean.
• Roberto (10/5): Exceeded our expectations - The interior space/ pool area is surprisingly beautiful, very relaxing, clean
• waters (10/5): -
• Annika (10/5): - Conveniently located around restaurants and accepts pets. Very nice pool area and substantial breakfast. Staff were very friendly.
• James (10/5): - Seamless! Came late and left early but very pleasant.
• Headen (4/5): We only stayed there due to no power from the storm in my city of Mebane, NC. Beds were nice. - We didn’t eat breakfast but the location is perfect, surrounded by lots of other restaurants I didn’t care for the desk clerk, Albana, I stood in front of her for about 15-20 minutes without being acknowledged because she was on the phone. A small jester with her finger, saying just a moment, would have been appropriate. Another clerk got off her break to come assist me. Then we got a room that hadn’t been cleaned! The room we finally got was nice!
• Martin (8/5): - Great place, and close to the area. Mall, Publix, and Starbucks.
• Phillip (10/5): - Poor internet service. Tv was outdated, TV HDMI input ports were not able to stream from my fireTV device.
• N9580BYalisonr (10/5): Excellent - This is our second visit to this hotel, and once again, it has exceeded our expectations. We have travelled up and down the East Coast and stayed at numerous hotels, but this one is by far the best. The staff members are absolutely amazing, and their hospitality makes a significant difference. The hotel pool is the finest we have encountered during our travels. The breakfast offers everything you need for the price you pay, making it a great value. The rooms are spacious and comfortable. Overall, this hotel provides excellent value for the money. We have paid much more at other hotels, but none have matched this standard. Also a great grill bar/ restaurant is attached to the hotel, serves great food
• Tracey (10/5): - Awesome place some of the crew was not as Plesant
• Tracy (8/5): - It was very clean and very welcoming. It's just a few staff members that were not so friendly
• Cynthia (2/5): - was not able to check in due to numerous policies and procedures that was noted or informed to me upon me making reservation. I have stayed here numerous time in the the past 3-5 years and never experience a poor check in process. I have even stayed when I found a snake in the pool but still proceeding to continue to stay. So grateful for the compensation that the GM, gave me for my next stay the following month in spite of the snake mishap. But now I attempt to visit again due to my travel to property in Burlington to check on my rental house and I get treating in such a way at check in. The young lady cancelled my reservation. Thanks.
• Jeremy (9/5): Superb -
• Debra (9/5): Superb - The staff was friendly, breakfasts was okay, but didn't offer turkey or chicken option it was the same every day. I forgot my credit card and couldn't do a virtual option.
• Rhonda (8/5): - Breakfast was good. Nice area by the pool
• Shannon (10/5): Quirky hotel with a nostalgic feel - Cool vintage hotel with a great steakhouse and convenient location Nothing
• Barbara (10/5): Exceptional - Very clean
• Tracie (7/5): Good -

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