Quality Inn Memphis Airport

Location: 3105 Millbranch Road, Memphis, us

Star Rating: 2 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Staff adhere to local safety protocols
• First aid kit available
• Front desk (limited hours)
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Secured parking
• Swimming nearby

Rooms Available

• Queen Room with Two Queen Beds - Non-Smoking

  This room offers a seating area, air conditioning and cable TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels

• Queen Room with Two Queen Beds - Smoking

  This room offers a seating area, air conditioning and cable TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels

• King Room - Smoking

  This room offers a seating area, air conditioning and cable TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels

• King Room - Non-Smoking

  This room offers a seating area, air conditioning and cable TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels

• King Room - Accessible/Non-Smoking

  This double room provides a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels

Guest Reviews

• Michael (9/5): This was a comfortable room for a short overnight stay. -
• Angela (10/5): -
• Walter (8/5): It was only one night - Clean No breakfast
• Ward (1/5): - Nothing The hotel is dirty
• Camilla (1/5): -
• Diggs (6/5): - Had an issue with the TV and they came quickly to change the box Traffic very noisy outside Pillows need changing they had holes in them and were very yellow Not sure if I got bed bug bites from there Wouldn't go back
• Antonio (8/5): - Bathroom showers need attention.. Could have been cleaner
• Grubbs (7/5): - The secure gate around the building The smell in the room.
• 3000 (5/5): -
• Queen C 62 (9/5): -
• Neil (6/5): Staff was great, but problems were frustrating for a multi-night stay. - Location, cost, smoking room, helpful staff 1) Annoying compressor sound from adjacent mechanicals room, would activate every three minutes, run for a minute, then stop for two minutes and then start again, 24/7. *Would never again want to stay somewhere with this intrusive problem.* 2) Microwave controls were in a European language that I could not read, rendering it virtually unusable. 3) Refrigerator was so cold that it froze my beverages and could evidently not be adjusted. 4) FYI from my previous stay: There’s a depression in the center of the back parking lot that will surround a car there with 6-8 inches of standing water after heavy rains.
• DOROTHY (10/5): -
• Moore (7/5): - Yes I didn't receive my deposit back and it's been almost a month
• Spearman (1/5): I never stayed I left - The staff was understanding to me not being comfortable in the room that wasn't clean to the best of it's ability The walls and curtains had food on it 😞
• Deion (6/5): -
• dawn (9/5): Great for an overnight stay including early morning free access to the meditation garden at Graceland - this is a really - Location to bus station (travelled by greyhound). Easy access to public transportation, walking distance to Graceland
• charles (7/5): -
• Camilla (5/5): -
• Dorothy (10/5): - Everything was awesome I loved everything about the room the staff morning and night and
• Lynn (1/5): Absolutely disgusting filthy place - Broken dangerous shower wall, Sticky filthy everywhere, blood on sheets (not old!) And cigarette burns all over. Sheets xaused us both to get itchy welts all over our bodies. No breakfast supplied as advertised, tv did not work. No wifi Everything
• Brian (7/5): -
• Amber (8/5): - Waffle machine works No working washer machines
• hopkins (10/5): -
• Carrie (8/5): - The privacy, access to ice, and was located right by the pool. Located close to everywhere we needed to go. Having to climb stairs to get to my room with a broke foot. But all the downstairs rooms looked occupied, so I did not request a change.
• Trenece (8/5): -
• Bridgette (6/5): It was a nice pleasurable stay - Location. It was close to everything Cigarette smoke throughout the room, even though I don’t smoke and a deposit was required.
• He (7/5): -
• Troy (1/5): Rude staff, dirty facilities and scary neighborhood, these are the best adjectives I can use to describe our visit. - Nothing There was a number of problems with the facility. The room was not clean at all and we were not comfortable enough to take showers there. The staff was very unfriendly and barely even looked at us when we were checking in. Neighborhood was very sketchy and not worth the 3+ star rating it currently has.
• tyana (5/5): -
• vincent (9/5): - Good service Security/ customer care
• Tequa (2/5): -
• Christopher (4/5): - They didn't give me my deposit money back on my card
• Floyd (9/5): - Breakfast options were very limited
• Hutchinson (1/5): -
• Kimberly (1/5): -
• Jamie (8/5): - The room The breakfast
• Mosley (6/5): - Carpeting. Not just here but everwhere. I think solid floor surface such as laminate, linoleum or clay or ceremic tile is cleaner, more hygenic. I don't like carpet.
• Andrade (7/5): -
• Iliana (8/5): -
• Lateakus (10/5): - The customer service was great. The room was very clean and comfortable.
• paul (8/5): -
• Jeremy (4/5): - Location Mold in shower, torn carpet.
• Gary (8/5): Good for the price -
• Terry (10/5): - Clean very nice
• judith (7/5): Te duur voor wat je ervoor krijgt - Vriendelijk personeel. Ruime kamer. Koffiezetapparaat op kamer Beperkt ontbijt, alleen wafels, yoghurt en cornflakes. Kamer was oppervlakkig schoongemaakt, hand en rugafdrukken op bedpaneel. Geen wasmachine aanwezig. Te duur voor wat je ervoor krijgt.
• Hurd (10/5): -
• Curtis (1/5): Great customer service especially the night shift. Old, unsanitary. - customer service Owner needs to support there employees with the proper cleaning equipment. Mold is growing around the tub.
• Hall (10/5): -
• Clark (10/5): - I like everything nothing was bad
• Bryan (4/5): Needs redevelopment and some care. - There was no breakfast except hot water, coffee? One cereal. No bread or anything to toast. The fridge worked well. Ice machine was broken, our toilet became blocked and the pool was closed. People smoking on the walkways.
• Richard (7/5): It was a pleasant stay and will be back again. - Didn't catch the breakfast. Location was close to my job. Wifi must have been on the fritz kept going off and on.
• Clark (10/5): - I love everything
• AMBER DAWN (6/5): - Was a strange piece of plastic in the coffee maker. Air conditioning was not strong. Breafast was extremely disappointing
• Suzy (8/5): - Security was strict and overdone. More concerning than seemed warranted.
• Christina (1/5): Dirty & very nasty with faulty AC unit. No help from staff - The gate We arrived and it smelt like mold and it was moist in the room the ac was flickering so we called the front desk they said they would call me back but never did. The fan in the ac unit kept going in and out to where it was not cooling the room properly. We have stayed here in the past and had no issues. This time it was horrible in addition to no ac the toliet was dirty and out of no where some random brown stuff started coming out the side of the toliet seat. It was absolutely disgusting and you can tell it had not been cleaned properly. So upon all of this we checked the drain plug in the sick and oh lord it was black and moldy and disgusting. We told the front desk we will never be staying here again and they should have called me back when they said they were going to. I was having to stand in the room and fan myself with a hand fan while trying to cool off from a music festival. Will never be back!
• Jennifer (6/5): - The property was clean , bed was comfortable, sheets were clean. Hotel overall was old and run down, room had a very strong musty smell. Had it not been very late when we checked in I might have not stayed and looked for a different hotel but we had driven all day and it was late at night. Breakfast consisted of waffles, cereal, milk , yogurt and coffee. No juice or water to drink. If you’re picky I would not stay here. Neighborhood is not the greatest but the property has a gated parking lot.
• Robert (6/5): - It's very old, but not in a bad way. Area surrounding the hotel seemed very sketchy though. Breakfast was also offered, but very limited offerings.
• Susan (10/5): - My room needs to be fully updated. Mattress is either cheaper or worn out. Mattress cover as what appears to be cigarette holes. Pillows are worn out. In the morning. The coffee maker was nonfunctioning. On the other hand. Staff was very nice. Breakfast is a joke.
• Donald Eugene (4/5): - Cigarette hole on bedspread, big hole in the white comforter, tear in lampshade & dirty.
• Susie (10/5): - Great stay. Easily accessible to I-40, secure parking, good customer service and great value.
• Cherie (8/5): - After traveling all day, there was no food anywhere nearby as this hotel is sort of in industrial area.
• Stephon (10/5): - I love the fact that the property is gated. I felt safe.
• Jevita (10/5): - Loved it
• PETER (10/5): - Property was clean and convenient
• Wendy (10/5): - Easy access to the airport.
• Ronnie (1/5): - it was really bad not clean it was really bad iam not going there anymore Not clean at all very uncomfortable
• Dolgorsuren (2/5): - Will never!!! NEVER book here again
• David (6/5): Plane engines and local traffic. Made for badsleep - The best part was a nice bed to sleep in and plenty of shower water The tissue box had one tissue The front office sliding entry doors were broken you had to pry by hand to open them, and push back to close I’ve never seen a quality in this bad of shape in my life and I am not young
• Richard (10/5): -
• Beatrice (10/5): Dear all thank you for letting us stay at you hotel I really enjoyed it and will come another time - It was all good The property was nice right at motorway
• darlene (2/5): - The room smelled like smoke and mold and mildew I did not like that. I asked for a refund. The staff member was very polite and helpful.l liked that.
• Jeffrey (10/5): - Being close to the airport, it was quiet.
• Cheri (2/5): AVOID THIS DISGUSTING DUMP! - Disgusting. Sketchy area, room smells of mildew and smoke that you never get used to, missing smoke alarm, toilet has actual cracks, etc. The absolute worst I have ever stayed in. I should have left but it was late at night, I had an early flight, I had pre-paid and I was afraid to look around the area. This would never pass a health inspection. Never ever stay here.
• Michael (4/5): Stay not worth the price - Security and parking Door key kept malfunctioning, spaces in the door, mildew on wall, not enough variety for breakfast
• Daniel (2/5): There are way better cheap motels than this. - It’s a cheap, 1 night stay motel that is easy to find. The front desk staff were friendly and the bed in the room was big. The “no smoking room” we had stank of weed. The door to the room didn’t close properly so it had to be wedged shut. The breakfast is a coffee, make your own waffle and a yoghurt. The vending machines were empty and in a poor state of repair, in fact that whole motel is generally in a poor state of repair. This place would score a 1 if it wasn’t for the friendly reception staff. Spend some money on the place for goodness sakes.
• Carol (10/5): - Very clean, everything worked good and pool was clean and relaxing
• Richard (10/5): -
• Raphael (10/5): - I love this place
• Teresa (6/5): Staff was friendly, but not sure we'd stay there again. - It was affordable & very close to the airport We were told they shuttled to the airport when we called to confirm. Upon arrival we found out they did not & had to pay $55 for uber to go 2 miles to the airport.
• Lynette (6/5): - It is in a really unsafe area of town, which is why it (and other places around) are gated. It makes it a little inconvenient going in and out. Our first room (smoke free) REEKED of smoke. Since I'm allergic, I asked for another room. It also smelled of smoke, but not as bad. We went to the store and bought some spray, but it didn't help. I coughed all night long, and couldn't sleep. The TV remote didn't work, we had trouble logging onto internet. The guy at the front desk was very helpful, but it was aggravating to spend an hour trying to get things going. Also, the ice machines don't work, and apparently haven't for years. Overall, it had a dirty appearance (probably because of the smell) but I couldn't really see anything dirty. However, the sheets and bedspreads had multiple cigarette burns in them. The breakfast was ok, but not over abundant. I would never stay there again, especially for that price! (BTW, I usually try to give something positive, but couldn't find much here).
• Kathy (6/5): -
• tamika (10/5): - Rooms was clean staff was very polite and had a good breakfast display
• James (5/5): You get wat u pay for if u want comfort. Peace. And cleanliness this ain't that!!! - Comfortable bed. Gated hotel. Rooms are very old fashion needs an upgrade asap. Carpets needs changed walls needs painted bathroom are scary lol.. was there one night and was glad when morning came.. I was out at daylight... u get wat u pay for!!!!
• Hampton (2/5): - Not clean not even the sheets. My husband slept in his clothes so his body wouldn't touch it sheets.
• Margo (6/5): - Secure parking
• Maxie (2/5): - First of all the room was filthy. Dirty walls, soiled bedding and dirty bathroom. You know it’s dirty when your kids say this dirty! The room smelled like mildew. The guy at the front desk although not rude, was not very helpful or nice. Do NOT stay at this location. Also, no elevator!!!
• Sophie (7/5): - Staff fantastic Bed comfy Room was dirty, handprints on headboard. Everything tired and dated Breakfast finished at 9 although checkout was 11 ! Bathroom was falling to pieces , shower head showed cold as hot and hot as cold Mattresses stored in the hallways on the floor
• Arthur (10/5): - Excellent service and a great value.
• Brendasue (6/5): - Staff was kind. Ice maker didn't work. Vending machines were empty. Washer was broken. Bathroom tub had a lot of mold including shower curtain. Water dripped all night in tub. Would not stay again.
• Colby (2/5): - First thing when you arrive at the hotel it is gated and you need a room key to get into the area. The checkin was ok and the guy at the desk was very nice and quick. When we got to the room we were not to happy as the entire area smelled of pot and cigarettes in a non smoking room. The carpet had tears in it, and the room didnt have a clean feeling. The bathroom toilet had a black line around where the water goes and the shower had soap residue in it. Seems it hadnt been cleaned for quite some time. The beds were ok and even had a couch in the room. Water pressure in the dirty shower was good. You could tell the room hadnt been rented in a while or there is a lack of housekeeping. The wash machine was broken and only one of the oce machines were functional. We never checked out breakfast as we were just ready to leave. The hotel is also located near the airport so at 430am you will be woken with airplanes which seemed every 5 minutes one went over. Not a good place if you need a good nights sleep. How this place ever got the rating it has baffles me. The back of the property is in poor shape and looks to possibly have people living at it. I would never stay at this place again. I hope you all dont stay at this location also until this place is cleaned up. Definitely a thimbs down. Stay away from this place
• Tradarius (5/5): Passable -
• Jeremy (1/5): Bad -
• Ifeoma (10/5): - For it's price - one can't expect more. I almost canceled my reservation when I read a review - but on arrival, I'm happy I didn't.
• Williams (6/5): Pleasant - It was not worth the cos. No elevator.
• Angela (3/5): Poor -
• Robert (6/5): - Rooms are nice size. Went barefoot in the room my feet were dirty from the carpet.
• will (2/5): - Place is very filthy and stink and very dated not a pleasant stay at all! Coat and ice machines didn’t work vending machine empty front desk charged me two dollars for a hot Coke!
• Michael (10/5): - Good for a nigjt or ywo stay.
• Perkins (8/5): Very good -
• Shannon (4/5): - Breakfast sucked. No juices. Limited choices for food. Not anything like they show. Waffles syrup butter. Not.

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