Best Western Executive Inn

Location: 5201 East End Blvd South, Marshall, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Lower bathroom sink
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• King Room - Non-Smoking

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room - Smoking

  The double room provides a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Room with Two Queen Beds - Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Room with Two Queen Beds - Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking

  The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room with Bath Tub - Mobility Accessible/Non-Smoking

  The double room offers a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Bonnie (8/5): -
• Kevin (5/5): Couldn’t sleep - Price, staff Highway too close and noisy
• Ruth (10/5): - Your hotel was convenient, clean and comfortable. The staff was helpful and very friendly. I would stay here over and over. Thank You for the wonderful experience.
• Alexis (5/5): - The cleanness, fresh linen, & firm bed. The tv was going in and out, the volume would go off. I had to cut the tv off the back on. The bathtub needs to be recalled.
• Jasmine (10/5): My stay was comfortable - Jessica took us in with a positive attitude I loved the hospitality. I loved everything
• Pam (8/5): -
• Brittany (10/5): - I like that it is close to the interstate. I like that it is close to restaurants. I like that it is close to gas stations. The toilet i had in my room was a little dirty on the outside.
• Standford (8/5): Pleasant - Interstate accessible
• Sandra (8/5): - Water issue in town. No ice and affected breakfadt
• Rick (10/5): -
• Roger (7/5): -
• Peter (9/5): - Breakfast? Didnt know.
• Hooten (10/5): - Good breakfast! Comfortable room. Very clean. The heater ran all night even though we set the temp at 68. Room was a bit too warm.
• Brandi (2/5): Never staying there again. - Staff was nice good location Not clean. Beds hard, sticky, air conditioner made a horrible noise and shower curtain looked like it had puke all over it. Did not look like pictures from website.
• jaqueline (8/5): Good service -
• William D (10/5): Good - Excellent Clean, very
• GARA (9/5): -
• Frank (7/5): - Good hot breakfast, eggs and sausage Leaky faucet on shower
• Edward (10/5): -
• Paul (9/5): -
• Atoya (5/5): -
• Ray (9/5): -
• Jason (9/5): -
• RAGHAVENDRA (2/5): - How could so many things not work in 1 room? 1. Door swipe does not work as its out of battery, front desk lady had to open with physical key everytime we stepped out. 2. Fan doesnt work. 3. AC broken either its 56 F or off, the switches to control are broken. Front desk lady had to give us extra blankets. The only saving grace is the very friendly front desk lady. So sad to see such friendly people struggle defending the lousy rooms. Owners should be ashamed to keep rooms in such bad maintenance.
• Michael (6/5): - Seemed rundown, and with bland furnishings. The highway is quite loud on that stretch.
• Dan (8/5): -
• Jessica (10/5): -
• William (9/5): -
• Suzanne (4/5): Noisy and kinda scary - Small property Our room was on the front of the hotel and the road noise made it hard for a good night sleep. During the night a key was issued for our room and someone attempted to enter. This was caused by a mistake made at our check in by the front desk. A person was being trained and the trainer didn’t notice the error. Another was to interrupt our sleep. It appeared the hotel was being used by a company for their employees. Not a problem with that, BUT most of them seem to be housed on the backside of the hotel. This I believe is where the “quiet “ rooms are.
• jason (10/5): - The salt water pool was amazing. Rooms were clean, stay was nice.
• Robert (6/5): - This is an average hotel at an average price.
• Carol (5/5): - It was convenient and the staff was very sweet. AC worked well 2 🪳 (dead)in the bathroom Housekeeping came in at 7;58 am to come.clean the room. Remote was sticky
• mccabe (1/5): Worst hotel experience in a very long time. - Location on route Dirty, outdated, gross
• Jessica (10/5): - Breakfast was good. Quiet for being on the highway.
• Marcus (10/5): - Nice place for an overnight stay
• Hurst (10/5): Relaxed - The bed soft comfortable and relaxed and the everything is perfect I love it NA
• Bette (10/5): - The best thing about our stay was the staff, who were extremely friendly
• Josy (6/5): - Staff nice, but breakfast gone before 8:30.. Bathtub leaking. Noisy.
• Shannon (4/5): - The room smelled so musty and damp. Almost unbearable . Needs major updating
• William (8/5): - Nearly everything was amazing. Only negative. Hardest bed I've ever slept on.
• Joe or Marietta (10/5): - Everything was very clean rooms could use some upgrades but it was nice and clean Breakfast was the best free breakfast we have ever had at a hotel!!!
• JohnB15370 (10/5): Great hotel to stay at the staff is awesome - They are awesome and the staff is the beat and they really care about you. I will stay there again. The rooms are clean and the ac worked great. Overall it was one of the best places I have stayed at in a long time.
• Departure18664839159 (6/5): OK room, but needs updated - Mark, at the front desk, was very friendly as we checked out. He, as well as the lady that checked us in, thanked us for being reward members. We have stayed here several times, but it really needs updated. The carpet strip was loose between the bed and the bathroom. The ceiling fan had a blade broken and it was out of balance and made a scraping noise so we left it off. The sink had cracks. The clock wasn't plugged in so I had to move the nightstand and plug it in and set it. One last thing - we requested a handicapped room. We got a first floor, but definitely not handicapped. No grab bars around the tub at all. They had breakfast available, but we weren't hungry yet, so didn't eat anything. The bed was comfortable and we slept good.
• Robert (7/5): Good -
• JohnD109 (8/5): Comfortable and clean - Comfortable, clean and quiet. The gentleman that checked us in was very friendly and when we requested a room in back, away from the street noise he accommodated us. It's location is convenient to restaurants in the area and is easy locate. We recommend it.
• Kimberly (8/5): Comfortable stay. Great breakfast - Nice location Updated nicely Highway noise
• Leslie (2/5): Worst hotel ever - Old worn out hotel. The bed was like sleeping on springs, felt every one of them. The carpet was in massive need of replacement, the furniture was awful.
• Dana W (4/5): - Hardly any amenities. Not body lotion or conditioner. Beds were not very comfortable. Red haired lady at front desk was very nice though.
• Melissa (8/5): Very good -
• Shamonica (8/5): Very good -
• Tonya (10/5): - The staff was very nice and helpful
• Lanie (9/5): Superb - Room was clean, breakfast was o.k. Sheets need to be replaced. The fitted sheet had some wear, tears starting.
• Sunni (8/5): PrettyGood - Not Bad At All !!! Front Desk was pleasant. Clean room. Could have used a few more towels. Breakfast was pretty good. Overall Great Value. Enjoyed the Stay
• Mathis (7/5): Good - Clean breakfast area. Wrinkled carpet near the bathroom could be a slip trip fall hazard. Lots of road noise from passing truck traffic.
• Bruce (6/5): Bruce / Best Western, Marshall TX - Needs careful detailed cleaning. Office chair was very old and over used, needs to be replaced. as a matter of fact it's lost a couple of its wheels, potential for tearing up the carpet. I think a place of professional hosting services as such should be very detailed about their presentation - it's the image of the business.. unfortunately, am unable to upload a photo i have take of the chair but if requested I can send
• Marc (10/5): Exceptional - Breakfast was great
• KATERINE (10/5): - Very happy with our stay in this property. I definitely recommended it.
• Hardin (5/5): Passable - The staff that checked us in and out were wonderful, very friendly and very helpful. The bed was comfortable and the TV had Hallmark channel The housekeeping knocked on our door the first 2 mornings at 7 am and woke us up. Our first room assigned to us had a very offensive odor to the point we had to ask to be moved to another one. The walls obviously have No insulation. I felt like I was sleeping in the middle of the highway because of the noise.
• Wilson (5/5): Its convenience to our activities, cleanliness and price made it worth staying there. - The breakfast was good, and the location was great in terms of the town. It was close to where we needed to be! The staff at check-in (Mark) was super friendly and very helpful. I didn't realize the hotel was so close to the highway. Lots of road/truck noise all night. Couldn't cool the room down well; it would come on and then go off. The heater worked great; I sleep better in a cool room though. Lastly, there was not electric power on the wall with the hair dryer, so it didn't work, and we couldn't dry our hair after a shower.
• Woods (5/5): I wouldn’t recommend this hotel but the staff was nice. - The breakfast was good and the staff was friendly. The paint on the wall was chipped. There were flies and mosquitoes in the room. The bathroom door couldn’t close.
• Cotto (6/5): Great but noise was a factor. - Great staff and clean room. The A/C system was noisy. The bathroom door does not close. My downstairs neighbor decided to tail-gate a BBQ which put smoke and carbon monoxide in my room. I notified the desk and they handled it. Breakfast hours are way too short. They should end at checkout time not 0900 on a Sunday.
• joseph (10/5): Easy and efficient! - Easy and efficient!
• Brodrick (10/5): - Everything
• Nelene (10/5): - I just wanted a comfortable bed to sleep in and I got so much more.
• Ashalenia (8/5): Very good - Staff was really nice. Outdated
• Cheryl (10/5): - Staff was excellent. Friendly and helpful- I’ll probably stay here again. There’s construction on the road….Marshall is a nightmare for all the construction on hwy 59 and I20.
• Mitchell (8/5): Very good -
• Kristi (8/5): - Friendly staff, easy parking and quiet location.
• Diana (8/5): Very good -
• Susan (8/5): - Clean, comfortable, friendly staff
• Deborah (9/5): Great stop over very clean and comfy - Great little stop off, clean and comfy :-) Mark the receptionist was a great guy helping us find somewhere to eat and sharing our stories about music and the greats of guitars :-) lovely and welcoming. Mark is a credit to Best Western 😊 Debbie & Martin Nothing
• Dockery (7/5): Good -
• Marla (8/5): - Clean and very friendly and helpful staff
• Juliane (3/5): Poor -
• 341jonh (10/5): More than I hoped for! - The room was spotless. The beds were really comfortable. The pool was so relaxing. The breakfast bar was tasty and plentiful whit great waffles! Mark was so accommodating and a real pleasure to talk to. Yes, I would definitely stay here again!
• judydickson (6/5): Older, but clean - We have stayed here several times, but can tell it's getting older without updates. The bathtub/shower has no grab bars, no shelf for soap and shampoo, and the tub is slick. We put a towel down to stand on in the shower. We slept ok, but the mattress was not the best. We didn't get breakfast, but there were several items available. I usually grab a piece of fresh fruit, but they didn't have any. Mark, at the desk when we checked in, was super nice.
• Shanara (8/5): Great stay - Nice front desk rep.
• Garza (8/5): Very good -
• Vicki (8/5): - For the price it was fine. Staff was friendly. Room was outdated
• Maria C (6/5): - STAFF WAS SUPER FRIENDLY, A LITTLE DISAPPOINTED W PROPERTY BEST WESTERN IS KNOWN FOR QUALITY IN ROOMS BIT SRRVICR WAS GREAT
• Sheli (8/5): Very good - It was ok for the price The beds are full size and not queen as it states.
• dougbZ1711UB (8/5): Great stay - BW in Marshall - This is a much smaller and older hotel (all the room doors open to the outside). However, it's still a great hotel for a 1 or 2 night stay. My room was clean and functional. They had a full breakfast (eggs, meat, cereal, etc). Staff was very helpful. I'd stay again.
• Amanda (4/5): Not good - Staff was great but the room smelled of mildew and there was black mold on the caulk in the shower, peeling paint, bed skirt ripped and random hairs on the bathroom floor.
• Jay (8/5): Very good -
• michael (6/5): Basic room - Just basic no frills room.
• Roy (8/5): Very good -
• Sonia (10/5): Quick enjoyable trip - Our room was very nice and comfortable and the staff member Mark was very helpful! The pillows were too small
• Barbra (8/5): It was a solid 8 stay. We were not disappointed with stay and the staff was very nice. - Very clean and the room smelled clean, not moldy. No thick blanket on the bed and room could have had an extra blanket. We only had 2 towels for 2 people and needed 4 towels. Also we booked room online and was not able to use my AAA or VA discount;(
• Mark (10/5): Peaceful quiet and very courteous staff - Clean room, courteous staff and extremely helpful I will definitely be back very soon Everything was greatl
• Danielle (10/5): Exceptional -
• S (8/5): Very good - The staff were friendly. The breakfast was great.
• Heather (10/5): Exceptional -
• Heather (10/5): Exceptional -
• Sharron (3/5): Poor - breakfast ok them queen beds are very small
• Tara (10/5): Very quite, clean, included a nice breakfast, staff was very Awesome! - It was very clean. Because of construction it made it difficult to get in and out.
• Curt (6/5): - There were no blankets on the bed. Had to go to the desk to get one.
• Jerry (8/5): - Very good breakfast. Still have the waffles, with biscuits and gravy, eggs and the whole works.
• Diamante899 (10/5): Superb Stay - Excellent front desk service. Professional and courteous and knowledgeable. Went home for the holiday. Amenities were clean, and the room was updated and modern. The TV and movie channels were great. Would highly recommend.
• Janet (10/5): - Friendly and helpful staff. Nice room.
• Elizabeth (5/5): Thank goodness we only stayed one night. - Breakfast Old rooms need updating. Not even close to $141 a night.

Photos