Fortune Park JPS Grand Rajkot - Member ITC Hotels' Group

Location: 150 Feet Ring Road, Mavdi Circle, Rajkot, in

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Adult only
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Fortune Club

  1 Queen Bed

  309-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided

• Deluxe Room

  Each room features air conditioning, a flat-screen TV with cable channels, and a personal safe. An electric kettle and a mini-bar are included. The private bathroom offers shower facilities, toiletries, bathrobes and slippers.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Fruits
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm

• Fortune Club Double Room

  Each room features air conditioning, a flat-screen TV with cable channels, and a personal safe. An electric kettle and a mini-bar are included. The private bathroom offers shower facilities, toiletries, bathrobes and slippers.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Fruits
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm

• Executive Suite

  The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Fruits
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm

• Presidential Suite

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

Guest Reviews

• Francesco_f71 (8/5): Reliable and comfortable hotel in a very nice position. - Hotel interior design Is nice. Location is nice Room Is very comfortable, especially the bed Air Con was working very well. External appearance of the building is bad: It does not seem adequate to international hotel standard. Style of interior is very nice but some pieces of furniture look old or not properly mantained. Staff efficient and professional but not so welcoming neither smiling. No paper seal wrapped on toilet after cleaning.
• Varuni (8/5): - It's the only good hotel in town. Breakfast was good.
• ARUN (8/5): -
• Pritam (8/5): -
• dhiraj (7/5): -
• May Lee (8/5): Agréable - Bien service de taxi demandé
• Anand (10/5): -
• Simon (5/5): -
• Sobbi (10/5): -
• Sobbi (10/5): -
• Kineshkumar (10/5): -
• Shyam (6/5): -
• Veerendra (9/5): good other wisw - next to lobby / reception area do not look good very crowded
• Jagruti (4/5): -
• Trisha Thilak (8/5): -
• Ajay (5/5): -
• Dinesh (9/5): - Cleanliness in the restaurant
• KVKRAO (8/5): -
• Alka (3/5): Disappointed stay - Nothing Poor customer care Poor room condition Basic food Not going back Staff need training with new age
• Deepak (8/5): -
• Devang (10/5): -
• Jayshree (8/5): Property was clean and neat and we had comfortable stay - The staff was helpful and courteous! Restaurant staff was great! Good selection of food items Nothing
• Bernd (9/5): -
• Mahendra (10/5): -
• Claudio (7/5): Invecchiato - Camera Cucina a cena a e location
• Sam (10/5): - Staff were amazing. Thank you.
• RAJASEKHARAN (10/5): - Well behaved and polite staff the room is spacious the is very neat and tidy good quick service response quick check in and check out service overall very professional
• Ashok (7/5): - Value for money missing
• Daksha (8/5): All ok -
• Satish (8/5): -
• Viral Jolapara (10/5): -
• Mark Derbyshire (6/5): Good 1 night stop - The hotel was clean and business ready so had good efficiency. Food was ok, staff at the restaurant were very nice. They served us well. Reception staff were very rude and cold. They weren't on the helpful side at all.
• RAJESH (9/5): Excellent - Over haul excellent All
• Mehul (9/5): -
• Ms Sangster (10/5): -
• Anna (9/5): Healthy food and excellent massage in the SPA! - Friendly and well trained staff all fluent in English. Good international menu in the restaurant. Healthy good food. The SPA was excellent and especially liked the massage by Awong. Sleep was good on the second floor. Would like to return again!
• Hiren (10/5): -
• ROHAN (8/5): -
• Soni (8/5): Overall stay was good - Ambience is good. Buffet should have more options
• Kishan (8/5): -
• Naresh (5/5): - Bed provided was not doubled, two single bed not even properly joined
• Arun (9/5): - Excellent team at the property. Helpful and courteous
• Galila (3/5): No hot water and phishing - The hotel was clean, the room was nice and the bed was comfortable First of all, the water in the shower was lukewarm, and the maintenance person couldn't fix it. The hotel isn't cheap and this is unacceptable. Seond and more troubling, When I made the reservation, I received three WhatsApp messages from different people who claimed to be from the hotel and had information about my reservation. They sent a link and asked for my credit card details. Fortunately, I did not click the link and did not provide any information . I wrote the hotel about it, and their answer was that I shouldn't open any messages from the hotel that are not through Booking.com. When I arrived at the hotel, I showed one of these messages to the person at the reception, but he showed little interest. My reservation information must have leaked from the hotel, but it seems that there is no will to investigate it.
• Palvai (8/5): -
• Ashu (7/5): -
• Anirudhsinh (10/5): -
• Sunny Bakshi (10/5): Overall, my stay was excellent and I truly enjoyed the comfort, food, and hospitality - Breakfast was delicious with lots of varieties of Indian dishes, especially the Gujarati food. The location was also perfect.” Everything was good — I did not feel anything negative during my stay.
• Sneha (10/5): -
• Sunil (8/5): Nice but a bit far from airport - Nice 4 star level property A bit far from airport
• Ashutosh (7/5): Good - Room and room service
• Ajinkya (8/5): -
• Miheer (9/5): - Excellent staff , polite and professional . Helpful. Safe
• Pankaj (10/5): -
• Semicurious (8/5): Memorable Service and Staff - The service and staff were outstanding. The food was great, and restaurant service was something to write about - truly remarkable and impressive. Special mention: Topu (very attentive and always smiling) at the restaurant and Ravi at the Reception desk. Additional memorable staff and commendable service: Upendra & Vishnu (both Chef's), Sougata, Rita, Jakin, Alpesh, Tilak, Anuj, Pratap and Abhijit (housekeeping). On the downside, the hotel facilities do need a remodel/upgrade.
• Vijay (6/5): -
• Samir (10/5): -
• HIROAKI (7/5): -
• Mehmet Kodalak (8/5): -
• Arabian Star (8/5): -
• Babubhai (10/5): - Allt speciellt frukost och vänligt mottagande med chef Vishnu.👍🙏
• Milan (10/5): A lovely stay - Staff were great and very helpful, especially in the restaurant.
• HIROAKI (8/5): -
• Pritam (8/5): -
• Janitha (8/5): -
• Kunal (9/5): -
• Hitesh (10/5): - The room was clean,spacious (even with portable bed for my daughter, we had a king-size bed). The breakfast was awesome some dishes was freshly cooked). We stayed in holiday mode, i spoke to people on business who were having breakfast. Service at breakfast was good.
• Mobile54436217923 (10/5): Excellent Stay and Food!! - The service at the hotel is excellent, especially the Orchid restaurant. The food is outstanding and very delicious. A special shoutout to the chef, Anil, Rita (the servers) for constantly checking on comfort, food and taste!
• Flyer60534032837 (10/5): Excellent and outstanding - Best experience best food best ambience excellent service by Mr Prem and Ms anushka , Rita and Chef Vishnu sir Pasta and besan chilla was awesom
• Passenger64325453104 (10/5): All services are good (specially Prem & Anushka)) - All food test is excellent 👌 really enjoy all foods, I m from Baroda I tried more than 20 five star hotel's food but I really enjoy this food, Thnk you, (vishnubhai made such a excellent test )
• SantoshM554 (10/5): Excellent Services - Good hospitality and buffet is like Indian feast. My Paratha is always favourite. Entire staff is good however chefs like Upendra and Vishnu is always glad to make food as per our choice. Service staff is very kind and gentle Rahul, Prem Anushka and Rita.
• Navigator07267323249 (10/5): Good service & response to better serve - Delicious teste, we are taking dinner & morning breakfast both are quality good & staff responce also very good Mr Prem & Mr Chef Vishnu, Specially Masala dosa & Team
• OnAir31437299598 (10/5): Outstanding service - Over all experience was good especially restaurant is very much good and food also good restaurants people also very much good behaviour and prem & server Rita and chef Vishnu very much good
• Sharvari Desai (9/5): -
• Chadha (10/5): - Food Fitness gym can be large
• 249nidhib (10/5): Great stay - The stay is really great.. the food is amazing... the menu is huge... staff is helpful ... chef irshad , aseem was looking after wht we want and was serving himself .. it was a great gesture..and evrything is top notch.. must visit
• Global65673493139 (10/5): Awesome food - Delectable food and great service at the Orchid restaurant within this hotel. Recommend stopping by to experience their creative and daily changing menus. Thank you Prem for your wonderful service! Hats off to the chef! Can’t wait to come back.
• Kishan (8/5): - A decent enough hotel for a small city.
• Suresh (10/5): - Excellent NA
• munafj2020 (10/5): Great stay - Best stay Best food Special thanks to Chef Irshad for the wonderful menu and taste I specially recommend to stay and eat to have great experience.
• Arun (10/5): Great stay - The staff were very welcoming, from reception, restaurant, to room service. The facilities and decor were of a good standard. The corridors smelled of stale air /mould. The carpets need a wash and the corridors need air freshners.
• krishnana2024 (10/5): Fortune Rajkot is Gold standard - Starting from the GM ( head of hotel) to everyone down the line rendered fabulous and outstanding services. Every communication was responded to unfailingly and they go out of their way to support. The check-in was seamless and the staff with no exception rendered fabulous services. The room is spotless and all gadgets are working fine. The AC is working very well and toiletries are adequate. House keeping is fabulous. In room dining and quality of food/ service is extraordinary. No noise from outside in the room and the rooms are superbly comfortable On the whole, a phenomenal experience , indeed Thanks to the awesome staff
• prakash (9/5): - Very friendly staff,good location
• Niroshan Pushparajah (8/5): It's time to refurbish! - Very good staff, especially there was a Bengali girl serving us in the restaurant. She was extra nice and took the trouble to explain the local dishes. The carpets in the corridor were stinky. The rooms were okay, but the corridor...
• Balram (7/5): -
• Navigator22756097669 (10/5): - Good place to stay in Tajkot. Rooms are nice, Food options are good. Also good assistance for the local and far travel. 👍
• Ward (8/5): -
• Resort32986897259 (10/5): - A wonderful experience.. had a great evening.. A special thanks to Tiyasa who made our dinner even more memorable... ...
• VORA NIMESH (8/5): - the breakfast was a good spread the team was very attentive and smiling . a very nice team the front desk senior team managers were very slow and not able to understand things , sharpness was missing they were very courteous though .
• Hasmita (10/5): Great Hotel to stay - Loved Breakfast it was truly amazing lot of variety fresh fruits milkshakes were delicious gental man who makes Dosa, made me special Dosa every day. I would definitely like to stay again when I come back to Rajkot Cab service could have been bit reasonable
• Biren (9/5): Superb -
• Curious530843 (10/5): Excellent Service - Excellent Service by all staff. Food quality is very good, and taste is better than expected. Overall experience was good. I have recommended this restaurant to mu friends and relatives. Thanks for your excellent service.
• 247dhirajk (10/5): My stay was comfortable, night was peaceful.Housekeeping staff just a call away.Reception staff very humane,calm,cool. - The facilities were excellent ,staff well behaved,food top quality.I am a frequent visitor.My favourite place to stay in Rajkot
• Travel29260210848 (10/5): Great hotel to stay - The services of the hotel are very good and the stay is very much comfortable. Special thanks to Mr. Tilak, the representative at the reception for being so welcoming and taking care of all the things.
• Adventure55917686969 (10/5): An amazing experience - Very nice hotel... a lot of comfort and great food... the morning breakfast was a treat with healthy options and a very pleasant staff member by the name of Prem. He catered to our requirements seamlessly and gave us the best of service.
• Inspire67621886855 (10/5): Good service and very helpful - Execlent food and service Most thankful to Vivek prem & balpan give us good good service of food this place is very good for family vist and differs types of food variety are available
• Sunny (8/5): Very good -
• Dhanwani (9/5): Comfortable stay -
• Trek29944745718 (2/5): Misleading Pricing and Poor Service at Fortune Park JPS Grand, Rajkot - Disappointing Experience at Fortune Park JPS Grand, Rajkot I booked this hotel for a one-night stay on our return from Dwarka, as we had a morning Indigo flight to catch from Rajkot to Mumbai. I had initially booked Lemon Tree on Race Course Road for my family (wife and two teenage kids), but four months earlier, I spoke with a staff member named Mansoor at Fortune Park JPS Grand. I clearly explained my requirement—one room for my family and buffet dinner, ideally within ₹10,000. Mansoor was polite and seemed customer-focused. He offered either one room with an extra bed for ~₹7,000 or two rooms with buffet dinner for ₹8,000 total. Trusting him, I paid ₹3,999.99 (50%) to the Axis Bank account he shared. I didn’t recheck the document later as I believed the reservation was confirmed. Though I explored other 4- and 5-star hotels, I wasn’t convinced by them as none were Taj-affiliated. I also couldn’t find recent reviews about the buffet or the hotel, but since I’d already paid, I didn’t dig further. Upon arrival on June 22, 2025, we were greeted by junior staff. Reservations were being handled manually on paper. The reception area and exterior looked dated and in need of maintenance. When I asked about the balance, I was told ₹1,500 in taxes would be due, which sounded reasonable. We were given two interconnected rooms, one of which had a strong cigarette smell. I overlooked it due to the price. My kids were excited about the pool, but it was open-air, located on the second floor, had dirty water, and was infested with lizards and dust. It was clearly unmaintained, but again, I let it slide due to the deal I thought we were getting. Dinner was underwhelming: only vegetarian food, 3–4 curries, limited breads and desserts. The restaurant had only 7–8 guests, which matched the low occupancy I noticed earlier. Surprisingly, the same junior staff who checked us in were also serving food. Breakfast was a takeaway bag with 4 cups of tea, 2 fruit bowls, 2 croissants, and 4 potato parathas due to early morning checkout. The real shock came at checkout around 6:15 AM on June 23. I was suddenly told I owed ₹14,880 more for the rooms, dinner, and breakfast—completely contradicting the ₹8,000 agreement. My taxi was waiting, and I was at risk of missing our flight. Staff called Mansoor, but nothing was resolved. At 6:40 AM, with no choice, I paid the full amount using my North American credit card after being told management would “look into it later.” After reaching Mumbai, I contacted Mansoor. He now claimed the ₹8,000 rate was per room, and that GST was always to be added—none of which was mentioned earlier. He began referencing terms like CP and MVP pricing which I never discussed or agreed to. Throughout our WhatsApp chat, he repeated the same things but avoided taking responsibility. I asked for a manual override or executive intervention for a refund, especially since I paid less at Taj Skyline in Ahmedabad just two days before—and that stay was far superior. He said the system had closed and nothing could be done. No one from hotel management followed up either. Overall, I feel cheated and misled. The hotel’s condition, service, and communication fall far below five-star expectations. As an NRI and North American traveler, I would not recommend Fortune Park JPS Grand to any overseas guests or Indian citizens returning home. In North America, if a service doesn’t meet expectations, you can dispute charges through Visa or Mastercard. Unfortunately, in India, a lack of strong consumer protections allows businesses like this to operate without accountability. Avoid this hotel if you expect transparency, service, or even basic professionalism.
• Ajay (6/5): Pleasant -
• Curious66403073950 (10/5): Rajkot,India - Thanks for the great service from all the staff. I will definitely come back here again. 🇮🇳😘✅ I love butter chicken and naan It's so yummy.

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