Winston Apartments

Location: 568 Collins Street, Melbourne, Victoria, 3000, Melbourne, AU

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 09:30 AM - 04:30 PM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 9:30 AM - 4:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Amenities & Facilities

• Fitness facilities
• Express check-out
• Free bicycles on site
• Offsite parking discounted rates available
• Luggage storage
• Express check-in/check-out
• Sauna
• Elevator
• Fitness facilities
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Multilingual staff
• Front desk (limited hours)
• Express check-out
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Free bicycles on site
• Self parking (surcharge)
• Offsite parking discounted rates available

Rooms Available

• Standard Two Bedroom Apartment

  2 Queen Beds

  452 sq feet

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 40-inch LED TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Fresh bed sheets (on request), air conditioning, and heating

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Room service (limited hours)
  • Espresso maker
  • Separate sitting area
  • Room service
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Bedsheets provided
  • No housekeeping
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Restaurant dining guide
  • Change of bed sheets (on request)

• Deluxe One Bedroom Apartment

  1 Queen Bed

  323 sq feet

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 40-inch LED TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Fresh bed sheets (on request), air conditioning, and heating

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Room service (limited hours)
  • Espresso maker
  • Separate sitting area
  • Room service
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • No housekeeping
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Restaurant dining guide
  • Change of bed sheets (on request)

• Deluxe Apartment, 2 Bedrooms

  2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

  753 sq feet

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 40-inch LED TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Fresh bed sheets (on request), air conditioning, and heating

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Room service (limited hours)
  • Espresso maker
  • Separate sitting area
  • Room service
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Bedsheets provided
  • No housekeeping
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Restaurant dining guide
  • Change of bed sheets (on request)

• Standard One Bedroom Apartment

  1 Queen Bed

  301 sq feet

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 40-inch LED TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Fresh bed sheets (on request), air conditioning, and heating

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Room service (limited hours)
  • Espresso maker
  • Separate sitting area
  • Room service
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • No housekeeping
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Restaurant dining guide
  • Change of bed sheets (on request)

Guest Reviews

• Jayne (8/5): - Great location, close to Southern Cross Station. Apartment could have done with a good deep clean. Property manager arranged for early check in
• Kathy (10/5): - We were so happy with our stayed. The apartment we were staying was absolutely clean , but they might need some spared doona or blanket as it was a bit cold during the night . Checked in was a bit difficult but overall everything was fine. Definitely will stay again.
• Rinesh (4/5): - It was a great place to stay, views was amazing but the only thing that let the place down was the cleanliness of the apartment . When we got there it seem that the place was not clean for a whiled. The bed sheets was not washed, so we had to get them washed.
• Verified traveler (10/5): - Beautiful and clean place, the stuff were super friendly. The location is just perfect.
• Verified traveler (10/5): - Conveniently located in Collins Street walking distance to supermarket. While as other people have stated the apartments needs a little bit of light maintenance however was still impressed with the modern facilities and very competitive price with all the usual extras. I would definitely book again when needed.
• Raz (10/5): Not bad but could be better - The actual check-in process was great, I had no problems getting my key/security pass and finding my room. The apartment itself was generally pretty clean, but there was a really gross stain running down the outside of the toilet bowl which I had to clean myself because I couldn't deal with looking at it the whole weekend. The walls in the corridor outside the apartment on my floor were pretty grotty too to be honest, and piling rubbish up against a wall near the lifts isn't ideal. I had a little trouble with using the lifts at one stage as well; when I pressed the button to call a lift to the ground floor, the only one that would respond didn't go higher than the 9th floor. My apartment was on the 40th floor and my security pass wouldn't allow me to go to any other floor so I had to just wait for ten minutes till someone used the correct lift to come to the ground floor themselves. It sounds like a lot of complaining, but I was actually pretty happy with my stay - the view was amazing, apartment was well stocked and the heater was much appreciated given how cold it was outside. I don't know if I'd have loved it so much if I'd paid full price though to be honest.
• Karen (8/5): Friendly, but Disappointed. - We stayed in Room 4110. Communication was good, check-in was quick. We had stayed there last year and was impressed, however we were disappointed in our room this year. The drainage from the shower was horrific. 1st shower, there was water on a third of the bathroom floor, and was evident we weren’t the first ones this had happened to - the timber around the door frame had been taped down on one side & coming apart on the other. The room was dusty & hadn’t been vacuumed. During the night, the wall creaked right near the bed head - no sleep at all (3 nights out of 5). Great location, but don’t think I’d stay there again for the price we paid.
• Scott (8/5): Valentines weekend - Nice location. Was a little noisy . Few things broke like shower clamp . Blinds in bedroom didn’t close all the way and the closer did brake but was fixed quickly. Friendly service. Nice pool and friendly staff. Bed was comfy and I would stay there again . 😄
• Tina (6/5): - Reception on 33 rd floor Having to get out of garage then go back to room to drop keys Lifts are appalling
• Verified traveler (8/5): - Is an apartment in a tower in Central Melbourne CBD right next to major subway station and the free tram. Awesome location, especially if not driving. If driving, parking is a little awkward and should really be included with hotel rather than paying extra. Apartment was spacious and good. Good view. Liked the pool and view from there as well.
• Lisa (10/5): Highly recommend - Fabulous, we were there only here for a short visit but thoroughly enjoyed it
• Verified traveler (8/5): - The location of the property was fantastic. My apartment was nice, clean and quiet.
• Danni (8/5): - The apartment was really nicely equipped, clean and comfortable and a great location: only problem was lift access - one was out of action for a day, which could be problematic but seemed to be getting fixed. Would also be great if office hours (and therefore storage) could be 7-7 not 9-5 which didn't suit my work commitments.
• Verified traveler (10/5): - Very nice apartment, would definitely stay again. Also, really good "Restaurant 1903" not far away in Spencer st. Good meals and excellent value with a decent red wine included with 'specials'!
• Verified traveler (10/5): - great location and very clean. we will defiantly stay here again for our next holiday
• Verified traveler (6/5): - Property was close to everything, and had everything we needed for our short stay. However, there was a lot of basic issues. From holes in the walls, to dirty carpets and glass, a very loose toilet seat and at one stage I noticed at least 4 used bandaids in the pool area
• Verified traveler (8/5): - Modern, tidy, great views, comfy, full kitchen, we stayed in 2 bedroom so had 2 bathrooms, had good gym & pool & spa & sauna but after we arrived it was shut for 2 days due to maintenance.
• Verified traveler (8/5): - Reception were very accommodating. We checked in late and they made it easy for us.
• Verified traveler (8/5): - My appartment was a 2 bedroom one on the 52nd floor. It had good views towards the south. The appartment was clean and comfortable. While not large it was cosy and well equiped. The property is well located and close to Melbourne's major station, Southern Cross Station.
• Verified traveler (10/5): - Stayed with small children, fantastic location with tram stop right out the front, well equipped room, great indoor heated pool with an unbearable city view. Will be staying again!
• Verified traveler (10/5): - Reception are so supportive and easy to communicate with! Love that you can just text them and they answer so quickly. The views are great, apartment is lovely and the pool is fun!
• Verified traveler (10/5): - I loved the fact that it was very clean and the view was amazing. Everything you need was provided for in the apartment.
• Verified traveler (8/5): - Room was in surprisingly good condition for the price of the room. Had a drainage issue with the sink (feedback for owners to address, doesn't need to go in the review). Getting to their lobby and then to the room was a bit of pain - that's as ugly as it got for me. Very happy. Get rid of the $200 bond charged to the credit card at check-in and you'd be close to perfect. Front desk lady was lovely btw.
• Verified traveler (8/5): - Minimal wifi connection and tv reception. Quite noisy on 63rd floor but room beautifully set up and good space. Blanket on bed was grubby with stains but bed itself clean and comfy
• Verified traveler (10/5): - Clean with great views :) Apartment is very central to train station, within free tram zone, close to supermarket (woolworths & Coles) literally a 2min walk. Plenty of good restaurants close by. if you love to shop well you are in the right place - spence outlet a 2min walk and DFO a tram ride away, seaworld nearby and yarra river is a walk.
• Verified traveler (6/5): - Great location, walking dostance to everything we could ask for. Good facilities in the apparment. Terribly firm mattress was a nightmare to sleep on :(
• Verified traveler (10/5): - The location is amazing, so close to everything. The
• Verified traveler (10/5): - Great position & very good friendly service , I would definitely stay again 👍
• Verified traveler (8/5): - Closeness to convention centre and ease of access when coming from the airport. Property clean and tidy. Room comfortable side and bed comfortable. Was asked if I needed ear plugs as room would be slightly noisey due to high wind when I arrived, found I only noticed it for a short period of time till I got used to it. Was only for the first night till winds died down
• Amy (10/5): - the pictures showed were quite big but it's a very small apartment.
• Verified traveler (8/5): - Location great. The apartment was comfortable with plenty of room and every amenities required for a pleasant stay.
• Verified traveler (10/5): - The location is so practical, with ease of access. The unit amenities, are brilliant. Over a very happy with my stay
• Verified traveler (8/5): - The location was amazing. The manager was really helpful. Everything we needed was provided. The air con in our room did not seem to work properly. It was alsways quite warm in the room. As it’s a high rise apartment, the lifts take a long time to get to the ground floor and to the floor of your apartment. Overall we enjoyed our stay. Thank you.
• Verified traveler (10/5): - Close to everything, even had a view of the water!
• Verified traveler (4/5): - No smoke alarms in my room (room 1505). It is illegal to rent a hotel room that does not have operational smoke alarms. There were two alarm bases, both of which were missing the alarm mechanism and had a red warning that they were not operational. I left a note in the room about the smoke alarms, but the hotel has not yet responded. The iron in the room also had the leading one inch of the metal iron plate snapped off with a very sharp jagged edge. I almost put a hole in my clothes when I ironed them. Before checkin we received a text from the hotel with instructions for checkout. These instructions conflicted with the written instructions in the room - one verion insisted to leave the door locked on departure, the other said to leave it unlocked.
• MIRANDA (10/5): - Was a good place! Good location and service !!!!!!!
• Robert (10/5): Nice - Great place, but the lifts were a bit awkward.
• Karen (6/5): Good location, average apartments - We stayed at Winston Apartments for a weekend. The apartments are in a good location however checking in was difficult and took a while. We had to park the car, go up to the 33rd floor to check in, go back down to our car and drive around to the back of the building to find the car park. The apartment looked big on the booking site but turned out to be tiny with a couch that 4 people could not sit on. The advertised king size bed turned out to be a double bed! The door was hard to open and we had to use force to get it open. All in all an okay place to stay short term but not fantastic. Also I didn’t appreciate the payment being taken out of my credit card a week before check in when the booking clearly said “pay at hotel on check in”. And also being charged a hefty credit card fee. This doesn’t normally happen when booking on hotel sites.
• Verified traveler (6/5): - Toilet was not clean, difficult to drop off key in the morning & no place to store luggage during the day.
• DIVYA (6/5): - The apartment overall was great. I was on a business trip alone in a 2 bhk apartment so I did not use any of the amenities (kitchen, 2nd bedroom, pool etc.). But what I noticed as a big annoyance is the air con. For some reason the air con started making tremendous creaking noises from the ceiling. Felt like the ceiling was cracking and also sounds of water leakage somewhere. If that gets fixed, the apartment is great!
• Vanessa (4/5): - The room I booked isn't what I received. I booked the deluxe with king size bed, the room was tiny and just a double bed. The rooms look nothing like on their website. Check in was confusing and had to change elevators to get to reception - there isn't always someone at reception either. Not really convenient. Not a great location when it comes to coffee shops. You can walk to Burke Street Mall (10 minutes) for shopping.
• Andrew (8/5): - Good view of the city and very friendly staff. Location in convenient to China town and shpping complex.
• Verified traveler (10/5): - Great location and nice apartment. only critique would be the rooms are small but are well fitted out
• Dani (10/5): - The view was stunning. The apartment was so beautiful, it was very well priced too. The staff were friendly and helpful. Will definetly be staying with them again
• Verified traveler (8/5): - Some things are broken: heating wasn’t working well or too small for the place. Excellent location. Good facilities.
• Sue (8/5): - Helpful and friendly staff, a fun pool and spa for the kids, awesome views!
• Mark (6/5): - It was an OK experience, could do with some facial cloth in the bathroom and cleaning cloth for wiping down the kitchen bench after making food, coffee etc... We didn't have any during our stay. In the bath room, would be good to have a sink with a bench or something to put your toiletries stuff on while you're getting yourself looking smart for whatever the case maybe.We actually closed the toilet pan and use the top of the lid for that matter unfortunately ..Also the sink wasn't drain which was frustrating but other than that it was ok...
• Sharon (10/5): - We stayed at Winston Apartments for 2 nights as we had commitments in the city. The location was excellent, near Southern Cross station, tram stop right outside. Apartment was clean. Views were amazing. Pool was great. Check in information sent before arrival made check in easy (even though it was on floor 33). Only slight complaint was it was a bit windy and our room was opposite a stairwell which howled/whistled really loudly, it sounded like a kettle boiling for hours. Due to the wind, the room creaked quite bit which may be off putting for some when you're up so high, but it actually put me to sleep as it was quite rhythmic.
• Verified traveler (10/5): Fabulous views! - Lovely apartment with amazing views on the 61st floor. Coffee maker was a nice touch. Batteries in the TV remote need replacing, a little complicated check in process but the very friendly staff made up for that - great location.
• Verified traveler (4/5): Our stay - Very messy and unorganised place. Not happy with it and not worth the money. My son hit his head on the door frame where the door closes and split his head open. Pen marks on the back of doors, coffee machine leaking water, not swept under couch. Not worth the high price
• Tracy (2/5): - The building is very unorganised and the office is unattended a lot. They advertised a gym which they do not have. You can not get out on any other floor except your own. If your traveling with friends forget it.
• Verified traveler (8/5): - The apartment was very good but the light over the dining table didn't work and the kitchen cupboards were too high for short people to get things in and out unless we stood on a chair.
• Verified traveler (8/5): - Great location, great views, clean and tidy, had everything we needed including a coffee maker and dishwasher. Pool, spa and sauna a bonus.
• Verified traveler (8/5): Melbourne CBD - Excellent location for eastern end of Collins Street in CBD. Ethihad Stadium, Southern Cross Station, Sealife Centre are across the road and Crown Casino is across the river. Property clean and functional and although reception not manned 24 hours, arrangements are in place for 24 access. Noise, even on floor 55 was more than envisaged but the view made up for it.
• Verified traveler (2/5): - Close to city centre. That is all it has going for it.
• Verified traveler (8/5): - It was fine. Small apartment but reasonable value overall. Shower needed a place to put soap and lifts were quite slow.
• Meow (8/5): Good location - Its location is really good and convenient. The wifi is a little slow but bearable. Recommended for people whos visiting Melbourne city for the first time :)
• Viv (6/5): good location - I do prefer accommodation with reception 24/7, this helps with late arrival and any issues. I know you cant help this but the building was very noisy during high winds. Couches a little on the uncomfortable side. But great location, great communication with staff, staff friendly and helpful Very clean and well equipped unit.
• Verified traveler (8/5): Hotel close to southern cross station - Only problem was the lifts were constantly out of service. Had tp use staff cleaners lift to leave on our last day.
• Verified traveler (8/5): - nice apartments - close to everything - would stay again
• ski (10/5): great apartment - We used to live in Melbourne, thus we already knew how convenient the location of this apartment was before we booked. The apartment is nice & inexpensive. We truly enjoyed our 5 nites there. Highly recommended.
• Rowena (10/5): Central, everything we needed! - Our apartment was clean, spacious and the kitchenette had everything we needed to cook as we would back home. The beds were comfortable and the view was fantastic. We loved the pool, spa, sauna and yoga space. It was a very short walk to Spencer street station and bus terminal. We highly recommend the Winston apartments. Rowena and Massy.
• Julianna (8/5): Convenient location - Great location, easy to find, after hours access good, close to trams, food, shopping. Longer reception hours would have been better for us.
• Jan (6/5): Needs attention - Very unprofessional booking in area. Guess staff did their best, but language was a problem. Swimming pool was in use by 25 young girls for over an hour, thereby other guests were not able to use the pool. I booked out last Monday, 27th November and AM STILL WAITING ON RETURN OF $200 DEPOSIT, VERY CONCERNING. Staff says it could take 7 to 10 days for bank to rectify. I would NEVER stay at Winston Apartments again, especially as entry was difficult, had to phone receptionist to come down to floor level to open door.
• Verified traveler (4/5): - worst check in reception I've ever seen, no name on building, poor directions from staff . Will not stay here again
• Di (6/5): Clean but not great - Did not love this stay for a few reasons. The positive was the apartment was clean and tidy. The reception desk was a mess in a apartment run by one over worked young lady. When we arrived people were sitting on the ground in the hallway like they had been there waiting forever. A charge of $100 to my credit card for ‘insurance’ which can take up to 10 days to be refunded, has not happened yet after a week, for a one night stay seems a bit much and was not made clear on the website. The pool was big but the tiles were very slippery and there was only one tiny bench to sit on to watch the kids and put your stuff, no towels given for the pool. The lifts were a bit doggie and the beds were not comfortable.
• Verified traveler (10/5): Short stay on business. - Ideal location for my needs, all up exceptional apartment with phenomenal views.
• Liz (6/5): Good location for the CBD - Nice clean accommodation, a tad of a hassle with the lifts and accessing reception. Also car parking was a hassle as after exiting had to return room keys to the room, very difficult to do on a peak hour Monday if driving on your own. Room clean and fully equipped. Bathrooms clean and shower was hot.
• Frank (8/5): Amazing Views - The shower did not seal properly, so water ended up all over the floor. Made it slippery and dangerous
• Verified traveler (10/5): Convenient stay - Excellent location. Fair cleanliness. Poor mattress.
• jack (2/5): Don't go back - No phone in the room, small pool. The photos on the internet when booking made the room look bigger that it was by a considerable size. This place has no standards. To use it looked like an overseas investor bought a bunch of poorly made apartments and has tried to pass them off as quality accommodation. Don't waste your time or money !!!!!!
• Allison (8/5): - The room itself was great. What we struggled with was contacting the office. We didn't have access to a phone, so getting ahold of anyone to use the elevator, check in, check out, or store our luggage was difficult. I ended up having to use my cell phone with an international charge. It was also difficult because their phone number goes to one person's phone who then had to call someone else to let us in. The building can't change its security features, so maybe Winston can somehow streamline their customer service. It was frustrating.
• Verified traveler (8/5): inner city melbourne - very good accommodation helpful staff nice room with view
• Hassan (8/5): Nice apartment in CBD and close to Southern Cross - The apartment has the washing and drying facilities. The kitchen has adequate utensils and have microwave. The hob is for the cooking up to four pans. The bathroom is with the shower. the heating is centralized but the fan outlet only in the living area. The room does not have any. So you need to open the bedrooms door to avoid cold especially for room that close to window. The check in is confusing, you need to call them an hour or so. As they require them to unlock the lift for the reception floor. All lifts are operating with the keycard/ RFID. Otherwise you cannot enter your floor. Saw the heated swimming pool, gorgeous view but unable to use it during my stay. There is EzyMart store below it.
• Bruce (10/5): A welcome, warm city apartment close to transport - The stay at Winston was excellent. I have recommended it to friends as it was all that you need, comfort, ease of stay and friendly staff
• Gabs (10/5): The room had the most spectacular view! - Location was great. Room was good with modern appliances. Check in is a little confusung but overall loved my stay.
• Christine A (8/5): Excellent - Room was excellent but found room lighting poor as found it hard to read books, other than that no problems
• Mary (8/5): Winston Apartments - Apartment was comfortable, modern and clean. The view to the whole of the city and the port was amazing. Beds were extremely comfortable, and the staff very friendly. 5-10 minute walk to Spencer Street outlets and Southern Cross train station. Trams available outside apartment. Gym and pool on 33rd Floor.
• Wayne (8/5): Room with a view - Handy to all shopping, amenities, cafes, Trams awesome, go to Melbourne markets! Go to Gaylords Indian restaurant in Chinatown ( poor choice of name) : great food !
• Judith (10/5): Great place to stay in Melbourne - Absolutely love the position of the apartment. Very close to skybus terminal, train station and tram stop is right outside! . Small grocery shop around the corner which gad everything we needed. Pool & gym facilities excellent. We all had a very comfortable weekend stay.
• Koa (8/5): Great stay in Melbourne - Check in was easier than i thought it would be and went quite smoothly. Staff were helpful & friendly. We had an issue with the cot but the staff fixed it straight away. We were upgraded to a deluxe room free of charge so thanks Winston. Lots of room and great views from Level 30. Secure as well as you needed a swipe to access the lift. There was a funny smell though but nothing too major. Only thing i didnt like was the glass tables. With kids glass makes me very nervous but thats nothing against the apartment's. Its just my personal view. Would stay again if we can get the same great price we paid :D
• Warren (8/5): - Really nice apartment. Only real whinge was that only 1 lift was working and had some longish waits
• mandy (8/5): Good location - reasonable prices with good condition inside of the room.
• Hoff73 (8/5): Convenient for Short Stay with Family - We recently stayed with 2 teenage children. Easy check in. Rooms nice and comfortable, but much smaller than pictures show, but this is OK for a short stay. Close to trains and trams and easy walking distance to most of the CBD. We paid for carparking which was very convenient and well priced. Could get a bit noisy, very thin walls and whistling from the wind, but overall would stay again.
• Tasha (8/5): Perfect location. Amazing view. Great facility - We stayed for a couple of nights over the weekend for a quick girls' getwaway. We spent a lot of time shopping and eating so this place is perfect for getting around. We stayed on the 63rd floor, over looking the river and Etihad stadium. The building is taller than most by far so the view is breathtaking. The pool/sauna/spa facilities are lovely for a lazy morning. The place is walking distance to Burke Street mall, Crown Casino, DFO South Wharf, etc and just around the corner from Southern Cross station (SkyBus terminal). The room itself is very comfortable (we had a 2 bedroom 2 bathroom apartment), come with fully equipped kitchen, Wifi, Foxtel etc. The only down side is this is not a proper hotel (we're guessing some other residents are either owners or renters) so reception desk is located on floor 33 (which you have to have them to buzz you in as there is no public access inside the building). Reception, whilst very very friendly and helpful (even let us leave baggages there after checking out) is also not 24/7. This doesn't bother us at the least but we can see how it might be a put off to certain demographic.
• Kieran (10/5): - We had a great time in Melbourne our apartment was in an exceptional location and we really loved the views from our room.
• Gregory (6/5): Apartment close to Train / Bus stations. - The 1-bed apartment was a bit minimalist while having all the necessities. Unfortunately there were no operating instructions (e.g. for coffee maker, for washing machine, to TV / Foxtel) and so it is difficult to get things working. The carpet-mat in the living room was a safety hazard, with three of four corners lifting and making a tripping hazard. Also, being quite high up and with full-height windows, this is not for those afraid of heights!
• malcolm (8/5): Easy access to the station and other places. - Nice stay for the few days we were in melbourne.Easy access to most places.We enjoyed the pool and the spa but we were dissapointed because my husband and l left our swimming goggles at the spa area a pink and blue pair and no one handed them in which annoyed us.As we thought people would be honest and not keep them. Did tell the staff and they said if found they would be sent back.Welooked down there but no luck.We havent got new ones as yet but have to wait as really wanted them back.malcolm ans debbie wilkinson
• Lisa (8/5): Clean, Good Gym with Views - Close to Crown Casino, Etihad and Trams directly out front to go closer to city centre.
• Verified traveler (8/5): - Very happy with the location of the hotel & the room facilities. The pool was to cold for us to use and the spa looked like someone had added a bubble solution to the water. The views were amazing from the 50th floor. The only issue we had was trying to check in/out....the kids & I had to keep driving around the block while my husband checked us in and organised our parking. The parking is not in the same building
• Xris (10/5): great location to everything we needed - Getting in was a problem. Unfortunately the speaker on the intercom is not very loud and once buzzed through there was another set of doors to get through which was blocked by other people and took us several goes to finally get in. Getting to the reception was ok, but again did not know we had to wait for them to come and open the door. The 7-10 business days to be reimbursed my deposit is outrageous and should be reviewed immediately. 3 business days should be more than enough time to send refund, or instead take credit card imprint like all other hotels and only bill for what is used. Considering there is no mini-bar i am not sure what I was securing deposit for as the room was paid for in advance. The cleanliness of the room was ok, but walls were marked and generally grubby, but then again we are not paying 5 star prices so what is a few scuff marks and other marks. The beds were super comfortable. Views are magnificent.
• Ez (10/5): ADELE AND THE WINSTON - Travelling to attend the Adele concert with 3 generations myself, my mum and my gran I was on a mission to find something that was central and walking distance and the Winston was just that! Easy to find, central and close enough to the Etihad stadium that even my 70+ year old grandmother found it manageable. We loved that it was clean, close to free public trams and close to delicious food venues.
• Verified traveler (6/5): Should be improved - Room is very clean but sink in the bathroom is block and they don't want to fix it . There are 65 floors in this building only 1 or 2 lifts is working sometimes have to wait for 10 mins
• Verified traveler (10/5): - Wonderful apartments, staff are super friendly and proactive. Building is a bit difficult to navigate, but they'll help you with that :)
• lisandro (10/5): Nice. Great location. - Very nice apartment. Near to every thing The wifi. Was very slow
• Verified traveler (10/5): Great location - Comfortable apartment would stay here again great views
• judith (8/5): Four sisters yearly get together from the country - We were unaware about the parking and where to enter the building. a phone call sorted that paper work was 680 Collins Batteries flat in remote no TV, Carpet could have been cleaner No hair dryer or towels for pool/spa Which was great Great service only a phone call away, not badly situated, easy for us to get to Collins street
• Verified traveler (4/5): Nice location but not clean - Staff were lovely but room was tired and not clean
• Verified traveler (6/5): Small - Wifi was slow, Foxtel didn't work. Kids were not happy
• Verified traveler (10/5): Amazing views - Stayed on the 55th floor, I swear I was just looking out the window most of my time there. Even the pool had some great views. It was a quick walk to everything, which made it that ideal spot. Overall, it was a great apartment and I would stay there again

Photos