Hotel Rosa del Alba, Barrio Mágico Centro Histórico de Chetumal

Location: Avenida de los Héroes 159 Int. B, entre calle Chapultepec y Privada Efraín Aguilar, Chetumal, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Luggage storage
• Tour desk
• Car hire
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Bicycle-friendly property

Rooms Available

• Standard Room

  1 Double Bed

  Internet - Free WiFi

  Entertainment - 21-inch TV with satellite channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and shampoo

  Practical - Iron/ironing board (on request)

  Comfort - Fresh towels (on request) and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Private bathroom
  • Satellite channels
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Change of towels (on request)

• Double Room

  This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Mobile hotspot device

• Family Room

  This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Mobile hotspot device

• Twin Room

  This air-conditioned twin room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Mobile hotspot device

• Single Room

  This air-conditioned single room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Mobile hotspot device

Guest Reviews

• Cerda (8/5): -
• Geraldine (2/5): Muy mal. - La ubicación No tiene buena limpieza, camas duras y mal olor en el baño.
• giovanni (9/5): -
• Rom (9/5): - La.amabilidad del personal del.hotel
• felipe (1/5): -
• Niklas (5/5): Cheap, ok for a short stay, you get what ypu pay for. - Cheap, air conditioned As with, it seems, many other establishments in Mexico, bathroom ventilation was yet to be invented when the hotel was built. So the bathroom was extremly humid, warm and moldy.
• Jordi (6/5): - La situació Habitacions una al costat de l'altra. Molt juntes i soroll per la nit. Sembla un hotel per està només hores, o parelles una estona
• Martin omar (1/5): - Nada Todo sucio viejo y con mal olor
• Rosario (5/5): -
• Deanni (9/5): - A cloth for the floor after showering to avoid a wet floor is nice or a bathroom rug.
• Jorge alejandro (10/5): -
• Vincent (2/5): Hard to rest / Es difícil descansar. - Directly downtown. Directamente en el centro Did not feel safe. Night watcher constantly making noise talking loudly with some people staying there. The guy did not care. Management moved me to an other part only for the 3rd night. Staggered glass windows don’t buffer sound. Plus not really safe No me sentí seguro. El vigilante nocturno hacía ruido constantemente y hablaba en voz alta con algunas personas alojadas. Al chico no le importó. La gerencia me cambió a otra zona solo para la tercera noche. Las ventanas de vidrio escalonado no amortiguan el sonido. Y no es segura.
• Velia (8/5): - La ubicación del hotel Le falta silla y dónde colocar la ropa
• Garry (7/5): - Location Just a little run down, poor wifi in the room, had to use the common areas.
• Belize (6/5): -
• Garnett (8/5): -
• Silvia (2/5): N’allez pas - Riiien! C’était une catastrophe, même pour une nuit, je n’ai pas dormi. Pas de fenêtre, odeur d’eau javel trop forte, draps sales et déchirés, bref… j’ai regretté d’avoir mis les pieds
• Herrera (8/5): -
• nicole (8/5): -
• nicole (7/5): - Bon emplacement Tout est un.peu délabré
• chan soberano (1/5): Sin palabras - No cuenta con estacionamiento y la cortina del baño apestaba como cuando una persona que trabaja en el sol y no se cambia de ropa 3 días
• Citla (1/5): Fatal - Ubicación No estaba limpio, olía a cigarro el cuarto, el piso del baño estaba súper lleno de sarro, no era un lugar seguro, la puerta solo tenía seguro de botón, solo nos dieron una sábana
• Borges acevedo (8/5): - El lugar donde está hubicado Que se escucha lo que pasa en los otros cuartos y si llevas niños se me hace un poco desagradable escuchar quejidos y aplausos sin manos
• Valentina (3/5): - La ubicación No tiene agua caliente
• espinosa avila (5/5): regular - buena ubicacion presentacion de las habitaciones
• Martina (3/5): Stay somewhere else if you can - The location was close to both, ferry and ADO bus terminals The room seemed to be freshly painted but with no windows the strong smell stuck inside. There was NO TOILET SEAT. And they run out of hot water in the shower.
• Lucie (6/5): Good for the night - Good place for one night, if you continue to Belize first think in morning 🇧🇿 There was quite a bit of noise from the street, and a lot of light coming in from the corridor because of the large windows in the room.
• espinosa avila (6/5): -
• Emmanuel Sánchez (10/5): -
• Jimenez Rangel (2/5): Desepcionante - Solo la ubicación céntrica y al menos la chica q atendía era amable Las instalaciones son muy descuidadas y sucias , nada que ver lo que veíamos en las fotos de Booking
• Zarate (9/5): - Muy limpio y muy trankilo las personas muy amables La programación de la televisión no agarraba bn el Internet pero de ahi en fuera todo excelente
• Marc (4/5): Très décevant - Bien situé Spacieux Pas très propre Pas d'eau chaude dans la douche un soir sur deux Pas de pression au lavabo Une des réceptionnistes n'est vraiment pas accueillante
• Chaoyu (8/5): -
• Luigi Azcorra (9/5): -
• Graciela Ivonne (10/5): Agradable - Todo estuvo muy bien considerado precio calidad. Todo bien
• teodoro (10/5): -
• mathoun (10/5): - Good Good
• Shareena Hernandez (3/5): - I like that its location was convenient. The rooms are nasty and smell like mold. We changed two rooms and it was still the same. They really need to do better.
• Glez (3/5): - Ubicación Cama dura, no habia jabon, ni shampoo. Había entrado una persona alcolizada parecía y trabajador
• mathoun (10/5): - Good
• Hector Gabriel (8/5): - Que había cerca varios lugares de alimentos Que sigan con enchufes de solo dos clavijas sin tierra y si no traes adaptador no puedes conectar tu lap.
• Isabel (1/5): - Solo la ubicación De hotel nada. La habitación con telarañas. El baño sucio de las paredes con cabellos. El internet falla mucho. No dan jabón de barra, ni shampoo para bañar,
• HUGO (8/5): - Fue mi segunda opción porque la primera el hotel estaba cerrado. En general hotel bien ubicado en una excelente zona
• Martin (7/5): Más menos biem - Sin conentarios Sin conentarios
• Randal (8/5): Very good -
• Ajay (5/5): Passable -
• Fernando (7/5): Good - The customer service was an excellent and friendly environment. need to improve the water service by making sure there is water at all times.
• Loo (6/5): Pleasant -
• Julio (10/5): My stay - The rooms are good clean, staff is very friendly & love will surely go back The bathroom have no Matt and when you finish bath the bathroom gets wet. To avoid that a Matt for d bathroom will be very nice...
• Carlos (8/5): - Un poco de más iluminación en la entrada durante la noche - es un lugar turístico y al volver uno esperaría más luz
• Rosa Luz (6/5): - Es un poco vieja pero muy limpia
• Caroline (8/5): For the price it is worth it - Good location, clean
• Fredy (6/5): - Regular
• Juan (8/5): The value, friendly staff and location next to a main market - The value, friendly staff and location next to a main market
• Mai (5/5): Passable - The location was great and room clean
• Soren (6/5): Pleasant -
• Anne (2/5): Don't even think about staying here!! - The only plus i can give is for the receptionist who helped me print some stuff and gave me a blanket to make the extremely uncomfortable mattress less uncomfortable. The room is dirty and has stains all over the walls. The bathroom stinks. There is no sound proofing at all. So you hear everything that's going on, even other guests snoring. But the absolutely worst part was the bed!! The springs pop out all over. It would be more comfortable sleeping on the floor, but the floor isn't clean so that's not even an option. I asked for a blanket to put on top. I folded it 4 times and still it was horrible.
• Pelly (10/5): Exceptional - Perfect for my basic needs.
• Elpiniki (7/5): Good - Good and cheap for a night or two Very small and old room
• Phoebe (7/5): Good - Very clean, comfortable, felt safe and lots of restaurants around! Only issue was no windows in the room and no water cooler available.
• Jocelyn (1/5): Bad - I prepaid for the accommodation via booking.com and they made me pay again, saying they couldn’t find the booking payment. I even brought a printed receipt and they wouldn’t accept it.
• Víctor (8/5): Very good -
• King (7/5): Good -
• Renata (1/5): Bad - location the rooms was smelling mold and you can hear all the noise from the reception
• Dmytro (10/5): Exceptional -
• Roberto (10/5): Exceptional -
• Matteo (7/5): Good -
• Tony (7/5): Good place for 1 night - Location near the market and about 2km walk from the seaside Bathroom was a little dirty. Bed could be better. There was an opening somewhere that allowed mosquitoes to come in.
• Lewis (7/5): Good -
• Carolina (4/5): definitely get what you pay for - The location is excellent, it is right next to the Maya museum and the markets, and about a 15 min walk to the pier. The room itself was very small, luckily we only had carry on luggage or else I don’t think full sized luggage would fit. the floors were dirty and the bathroom floor was perpetually wet. there was no toilet paper or towels in the room, so we went and bought some, along with sandals to wear in the room. we found out afterwards you can ask the front desk for towels and toilet paper.
• Sarah (8/5): gGeat location, excellent value for money. - this was my second time staying here. the location is perfect, right in the centre near all the restaurants etc. a short walk to the ferry terminal to Belize. the rooms are simple but the bed is clean and comfortable and the ac works well. there is hot water, just be patient when you turn it on. there is a small window into the corridor, it has a blind but does not block the light…..I used black bin bags as I like a dark room. bathroom is stained but not dirty.
• Sarah (7/5): Great for an overnight stopover. Superb location and value for money. - the location is superb. walking distance to good restaurants, supermarkets and the ferry terminal. the room had nice clean bedding and comfortable pillows. staff were friendly and they have a small fridge for your morning emergency cokes. overall good value. tepid water for the shower and the bathroom was stained so much so it looked dirty. if the other occupants are noisy it can be heard down the hallways.
• Eva (3/5): Cheap hotel with not much too offer more then that. Staff was friendly! -
• Frank (7/5): Good - Ok place to stay for a night or two if you are looking for a place to stay. Wifi was good, and the aircon was good.
• Tomas (7/5): Okay for a short stay - The room had an aircon and a table with a mirror. There's a nice cafe next door and everywhere else is within walking distance. Wifi could have been better, the place is quite noisy, you can hear people talking outside your door. Shower and toilet together in a tiny space which means that the water is going everywhere. The room was small
• Jaynottar (6/5): Pleasant -
• James (1/5): Horribly Molded! - Horrible place...room full of mold. Nasty bathroom. We left immediately and went to another hotel ( Tryp ) ! Mold covered the room. Bathroom was horrible. Immediately left!
• Gustavo (4/5): - Encontré una cucaracha en la habitación, la reporte a recepción e incluso le pedí insecticida para poder dormir, la habitación no tenía papel de baño ni toallas
• Ivan (6/5): Un hotel muy básico para dormir solamente - Solo llegué a dormir, es un cuarto muy pequeño, no muy cómodo y hay mucha gente haciendo escándalo, parecen vivir ahi, me sentí algo inseguro, no me agrado, por ese precio en otras ciudades encuentras algo mejor, ejemplo, en Bacalar...
• MAGDIEL (2/5): - Expedia ofrece una cosa y cuando llegas te encuentras con algo muy diferente, no sé donde tomaron las fotos que publicitan y convencen, porque la propiedad es pésima, nada que ver con lo que ofrecen, no tomé la reservación que hice porque lo consideré un abuso y una falta de respeto al consumidor
• William (2/5): - Made 2 res with these scammers. First one, uneventful. Checked with desk re: next res, a-o.k. On return the scam began. First they claimed it was not prepaid. Then they said they only did business with booking.con. i ANEVER DO i polutelt remibdd them of my first book with them. DO NOT PAY THESE SCAMMWRS. Not only did they want me to pay again, they wanted at a higher rate. I refused and had to seek where to go at this late hour. Very inconvenient, and sure to cost more than with orbitz online. There should be a warning lavel on them,if you let them continue defrauding your customers at all. This extorsion seldom occurs in Mexico, save for the worst places. I EXPECT A FULL REFUND.
• Verified traveler (8/5): Good - Hotel is in a good location. Cheap, basic, no frills room.
• Verified traveler (4/5): - Very poor quality room. Broken shower, poor quality towels. Uncomfortable bed even dusty the first night. People talking at the lobby could be heard easily from inside the room. Compared to another hotel of same category, same chain, much much worse. Not a good place to have a good night sleep in general.
• Chad (10/5): - Perfectly located, helpful staff, and a clean hotel. I’ll be staying again
• Chad (8/5): A great stay - This is a perfectly located hotel that is open air, with the option of ac, so if you are into luxury, you may not like it. It was perfect for us. Anyway, can’t beat 450 pesos a night!
• Kevin (10/5): Escaping Hurricane Delta - Great stay at Rose de Alba. Staff was great. Room had everything we needed. Central location cerca mercado.

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