The Chester Hotel
Location: 59 - 63 Queens Road , Aberdeen, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Historic Charm with Modern Elegance
The Chester Hotel, a 19th-century listed building, seamlessly blends original features with contemporary design. Located in Aberdeen's Queens Road, this stylish hotel boasts a restaurant, free gym, and private dining rooms, offering a perfect blend of history and luxury.
Luxurious Amenities
Each room at The Chester Hotel is a haven of comfort, featuring free WiFi, a Nespresso coffee maker, Noble Isle toiletries, and more. The Gallery Bar serves exquisite Scottish cuisine, while the whisky bar offers a wide selection of drinks. Don't miss out on the delightful afternoon tea prepared by the hotel's pastry chefs.
Convenient Location and Leisure
Situated just 1.5 miles from Aberdeen Railway Station, the hotel also provides easy access to Aberdeen centre and the Ferry Terminal. With free on-site parking and proximity to Royal Aberdeen Golf Club, The Chester Hotel offers both convenience and leisure opportunities.
To experience the perfect blend of history and luxury, book your stay at The Chester Hotel today.
Important Information
Please note that the gym is currently closed.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Emergency cord in bathroom
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
The Rubislaw Suite
This suite has a tea/coffee maker, mini-bar and bathrobe.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
-
Harlaw Suite
This suite features a sofa, mini-bar and electric kettle.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Fireplace
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key card access
-
Classic Suite
This suite has a seating area, sofa and electric kettle. It is located in the original 19th century granite listed building.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
-
The House
This apartment features an electric kettle, sofa and seating area. The unit is located at the back of the hotel, it is a stand-alone property with the same stylish and contemporary decor as our hotel rooms. There are four bedrooms, all en-suite, two lounges and a conservatory. The apartment also has a private garden.
Max Occupancy: 10 (8 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key card access
-
Luxury Suite, 1 King Bed (The Chester Suite)
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
The Marshall Suite
This suite features a seating area, tea/coffee maker and bathrobe.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
-
The Mackenzie Suite
This suite has a patio, bathrobe and tea/coffee maker.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
-
Classic Double Room
1 Double Bed
129 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
The Rothesay Suite
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Suite
The Chester Suite features a spacious bedroom complete with a TV that rises from the foot of the bed, and a separate living area with a bar. The private bathroom comes with a freestanding bath and rainfall shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Classic King Room
These rooms include king-size beds, free WiFi, a flat-screen TV, Nespresso coffee maker and Twinings tea, a safe, desk and a modern bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Grand King Room
All superior rooms include a king-size bed, free WiFi, a flat-screen TV, Nespresso coffee maker and Twinings tea, safe, desk and a modern bathroom. This double room can be set up as a twin room upon request. Interconnecting rooms are also available upon request.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Grand Twin Room
All Superior Twin rooms include 2 single beds, free WiFi, a flat-screen TV, Nespresso coffee maker and Twinings tea, safe, desk and a modern bathroom. Interconnecting rooms are also available upon request.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Rothesay Suite
The Rothesay Suite is located in the original building close to reception. Original features include a dining area with a large bay window, a seating area with a sofa, and a fireplace.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Fireplace
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
-
Club Room
This spacious room in the 19th-century mansion home offers a seating area, desk and a private bathroom with shower and bath. Rooms are individually decorated featuring modern decor and is equipped a flat-screen TV and coffee/tea making facilities. Please note this room is accessed by stairs.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
-
Family Room
Please note that this room has an additional sofa bed suitable for 2 children.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
Guest Reviews
- SCOTT (10/5): -
- Jamie (10/5): -
- Tamás (9/5): - Great atmosphere, nice suite, friendly staff, great restaurant. There was a huge party on friday night which was very loud, it's not the best idea to organize parties in the garden below the rooms...
- Diane (8/5): Lovely hotel - Lovely modern property Room was really far away
- Callum (9/5): -
- Christopher (8/5): -
- Alex (10/5): Great stay - Excellent clean hotel and very attentive staff N/a
- Susan (10/5): Excellent hotel, would recommend. - Excellent suite. TV and wifi worked well. Comfortable bed. Great breakfast. Good dinner menu. Friendly and helpful staff. Free onsite parking. A very enjoyable stay. The nature of old houses, the hotel had a two or three up and down stairs between the different regions of the hotel but never many and we managed fine despite having some mobility issues.
- Robert (10/5): City break - The room and the bar
- Stephen (10/5): -
- David (9/5): -
- Gee A Dee (8/5): - Great location on a broad road outside the City centre. Easy to find and access the city. Onsite parking. Good breakfast and evening meal. Outside area for a drink in the sunshine. Comfortable bed. We stayed at the beginning and end of a trip to Shetland and would stay again. Nothing springs to mind
- Robert (9/5): -
- Stephen (10/5): Quite enjoyable - Clean and shows a well run hotel Out of town and quite , presentable outside professional staff
- Joan (10/5): - BEAUTIFUL COMFORTABLE HOTEL Nothing
- Brian (9/5): Stay here as was attending a function in a suite in the hotel. - I’ve stayed here several times and it’s always clean modern and of fantastic standard Nothing I don’t like but the gym area isn’t well sign posted
- brunton (10/5): Mr okadooo - Bonnie room facilities brill staff friendly n helpful stunning cenary everything tip top great stay thank u hev n ped x❤️🌞👍 Nothin
- collin (10/5): -
- joanne (10/5): Beautiful, clean hotel, clean smelt lovely with defusers rooms were sparkling - Absolutely amazing in every sense of the word, we booked to stay for a function happing in the hotel, when we arrived we had been upgraded to the stunning Mackenzie suite, just wow it was stunning, staff were absolutely fantastic and so helpful. I will definitely be back 🤩 thank you ☺️ There was nothing it was just perfect
- Martin (9/5): Comfortable stay - I have stayed at the hotel numerous times and have always found it comfortable I appreciate that its Aberdeen but the hotel is overpriced
- Heather (10/5): Enjoyable 2 day stay - 3rd stay it’s always perfect
- Kevin (10/5): -
- Sven (9/5): Sehr angenevm - Nettes personal! Gute zimmer! Essen sehr gut! Gemühtlichrs Gastro Pub
- Robert-John (10/5): - all nothing
- James_Da (10/5): Nice small hotel in Aberdeen - Comfortable room with a great large bathroom. Easy walk to several restaurants and a nice breakfast included . Bit of an odd layout made it tricky to find the room.
- Ify (7/5): -
- Angela (10/5): Excellent - Everything Nothing
- Derek (9/5): Great hotel was only there for one evening but was fantastic - Lovely hotel and great location N/a
- Robert (10/5): Perfect city break - The room was spacious and modern
- Colin (8/5): -
- Tamsin (8/5): Ok but not worth the money - Lots of parking, breakfast was DELICIOUS and the bed was very comfy. The room was large and had plenty space. The curtains were thick and kept the room dark The Aircon was loud outside the room so if you open the window, the thick droning whur is all you can hear. We got a card from the team which said "congrations" and ran out of room for the team name. It's also quite confusing trying to find your way around
- William (10/5): We only stayed one night, but highly recommended this hotel, and hopefully be able to stay again. - The friendly and helpful staff, the pleasant comfortable dining room, the menus choice, and excellent food, at Dinner and breakfast. The comfortable room , with the beautiful bathroom, the cocktails with our beautiful Granddaughters
- Caitlin (9/5): -
- Guest (10/5): -
- Christopher (8/5): -
- Christine (10/5): Lovely comfortable hotel with good food. Would definitely stay again - Very clean and comfortable bedrooms and public areas. Staff were very friendly and welcoming.No problem finding parking within car park A bit spread out walking between rooms, restaurant and function suite with stairs in most areas if mobility limited but this was only a minor drawback
- Bruce (9/5): -
- Ruben (10/5): -
- Stephen (10/5): I have decided to stop using the larger 4 star hotels as the Chester is far better run and the food is quite amazingly w - Out of town but close enough Nothing
- Diane (10/5): Excellent - Our stay was excellent, Room was perfect, food delicious both breakfast and dinner and staff were excellent too. Don't think there was anything we disliked.
- Lee (9/5): - Nice clean room. Arrived early so was able to check in at no extra cost. Nice breakfast in morning Just the weather but nothing hotel can do about that.🤣
- Henderson (9/5): Lovely venue with good atmosphere - Well presented with very helpful staff. Reasonable pricing and nice atmosphere Bedroom was quite light - curtain did not fully cover window
- Christopher (10/5): -
- Laura (8/5): -
- Michael (8/5): -
- Malcolm (9/5): We thoroughly enjoyed our stay though food was quite expensive. - The food overall was very good. The room was perfect. We felt the menu would have benefitted from some choices that suited older people, for example options that included mash potato. The lingoustine that we ordered did not appear to be lingoustine and we expected it to be in a tempura batter however it seemed to be a type of scampi in hard ruskoline. This was disappointing.
- Marilyn (9/5): -
- Eric (9/5): - Breakfast good choice and well set up. Staff very helpful and friendly. I am a regular there and it is always good and excellent value for money
- Russell (8/5): Excellent choice. Highly recommended - Very clean and felt premium Nothing
- Daniel (9/5): Great location, great service and friendly team - Brilliant location and very friendly staff Peeling paint in the bathroom didnt look great
- Rodrigo (9/5): -
- Nicoletta (7/5): - Petit déjeuner sympa Chambre très froide et sdb aussi qui n’avait pas de chauffage !
- Gary (9/5): Sets the standard for hospitality in Aberdeen - Very upbeat and friendly staff. The food at lunchtime was good and the service was great. It was a long way down many corridors and turns to the room
- Raymond (10/5): Excellent stay in a comfortable setting - Very clean and excellent food Nothing
- Lorraine (10/5): Another great stay - We are return guests, we always stay when attending a function at the hotel, lovely rooms and bar area, restaurant excellent and a good breakfast too!
- Smith (6/5): Just OK - Bar was nice but was in a separate building Reception and room was in a different building from restaurant and bar. Had to go outside to get to restaurant
- Kevin (8/5): -
- Stephen (10/5): Superb - Very stylish , quite , professional Nothing
- kathd254 (6/5): We will find somewhere else next visit. - The decor was wonderful, the staff were friendly and very helpful which was good as a service charge was added to everything, even a drink from the bar. The prices of drinks and food were on the expensive side, we were also told that our only option for food on Sunday was a special Mother’s Day lunch at a cost of almost £60 each. No advance warning was given and no bar food was available. On two nights we were told there was a ‘signature’ chef evening which again meant we couldn’t sit in the bar for drinks or have bar food, all tables were reserved. No advance warning. As we had arranged to meet friends who were also resident at the hotel it was very inconvenient and meant an expensive couple of uber rides into town which we did not anticipate. The hotel is not suitable for guests with mobility problems. Steps everywhere, the lift didn’t go to reception, accessible rooms, the restaurant or the bar. It was steps to the front door and a walk outside. To get to the accessible room you had to navigate a slope down a fairly steep drive. As I mentioned the staff were friendly and helpful but that is not much use when the amenities that you relied on are out of use due to functions. I expect functions to be in function rooms, not the residents bar. There was confusion over the final bill, we were given a bar bill that was not ours, no signature had been obtained and it was lucky we spotted it. Our room was okay, but we paid the same as our friends who had a much bigger more luxurious room. Breakfast was good. The chef was happy to cook eggs to order and again staff were friendly and helpful. On the whole it was okay, but because of the problems I mentioned we will most likely find somewhere else next year.
- Burdy1884 (10/5): -
- Sheila (9/5): First class although getting to my room and the restaurant was a little tortuous via corridors - The breakfast was excellent. Well presented and the chef very obliging Nothing
- Steven (10/5): -
- John (10/5): -
- Roger (9/5): -
- Lynne (10/5): So good we have already booked to go back! - Gorgeous room. We booked a club room - great sized room with a great view. We had dinner in the hotel - great value.
- Steven (4/5): -
- Craig (10/5): -
- Cristhian (6/5): Staff need more training. - It is clean, nice bar for chill times. The breakfast service was not good, except for one attentive gentleman. The two girls seemed as if being there was more of an obligation than a job they cared about. On the first day, one of the reception staff members smelled very bad, which was quite unpleasant. They also mishandled a gift that a friend had left for me at the reception. The champagne was delivered the day after my arrival instead of upon arrival. Additionally, the room service attendant entered my room without knocking, which I found very intrusive. On top of that, they didn’t even know where the champagne came from or who it was for. The radiator on the room makes a lot noise, turn off at night but rooms get cold very fast. Overall, it was a catastrophe. The bar area was good nothing to much from there.
- Kehinde (9/5): -
- Sean (8/5): Nice hotel in a good location. - Clean and tidy and a good location Nothing it was fine.
- Antony (10/5): -
- Aaron (10/5): -
- michaelo968 (10/5): First class experience - Beautiful hotel in great location. Food was absolutely amazing and was complimented by the wonderful friendly service from Sophie mellough she really is a credit to your team. 100% will be a regular guest now
- Janice (10/5): Wee bit luxury - Very modern and elegant. 2 minor things The pillows and the black pudding at breakfast.
- Vikki (6/5): -
- Monica (8/5): -
- Ayelen (10/5): -
- Jim (2/5): Mixed to poor . Resturant and staff were very pleasant . Room - which was a suite - was dissapointing and lack of heatin - Staff were very pleasant. The bathroom was so cold ( January in Aberdeen )we elected to wait until we got home to shower . Also we arrived at 1pm for an official 3pm check in time and -despite the room being ready and available - were charged an extra £25 to get access . When we complained we were told it was in the `”small print “ of the conditions on line .
- Eric (9/5): Comfortable and welcoming and represented very good value. - Friendly and helpful staff throughout, breakfast was well organised with good choices of cooked items and fresh fruit, cereals etc. The restaurant and bar areas are very accessible from within the overall hotel environment which has quite a homely feel.
- Hannah (9/5): Great stay! We will be back again. - The staff (especially Emmanuel) went above and beyond to make our stay special. We had a wonderful time! There was a little bit of mould on the shower silicon but this was minor
- Lee (10/5): -
- Lisa (10/5): Fabulous 10/10 - The breakfast was nice but I think there could be a better selection of the breads they had out, but that was just a tiny wee thing still fabulous.Food in restaurant was lovely also I had Langoustine Scampi and my husband had the steak burger with super tasty!! Nothing everything was exceptional, they even gave me a charger for my phone.
- Mark (7/5): Pleased with stay but small areas I would have expected better quality - Location and not too bad for cleanliness- Not all staff well trained, some areas not cleaned, house keeping staff excellent areas lacked leadership
- Jane (8/5): -
- Tim (10/5): You get what you pay for. Nice place to stay - Very cool interiors and interesting decor. Comfortable rooms and great staff Not a lot to complain about.
- Nicholas (10/5): A brilliant experience - Easy to find and extremely welcoming and comfortable.
- brian (10/5): Perfect!!!!!!!. - Breakfast great.staff helpful. All good!!!!!!.
- Jacqueline (8/5): Ideal location. - There wasna good selection of food for breakfast.
- Phil (8/5): - Friendly staff, great location and comfortable clean rooms N/A
- Emily (6/5): -
- CHRIS (7/5): - Beautiful old building, room along way to walk from the reception, dark corridors with steps & inclines to trip you up. Room nice, but average, bed & pillows not so comfortable. Hotel great location for the city . Breakfast excellent. Perhaps would stay there again sometime
- Karen (10/5): - Hotel is beautiful and well presented Hotel is built on several levels and can be like a magical mystery tour getting to your room
- Russell (7/5): -
- Russell (7/5): -
- Aleisha (10/5): - Great sized room, staff were very friendly Bed was not the cleanest, it had hairs on the sheet.
- Johnathon (8/5): -
- RuthC358 (10/5): Great food!! - Great location, lovely venue, friendly staff, good menu and wine list. We ate here as a family celebrating a special birthday. The food was outstanding - particularly the venison - best I have ever had! It’s a little pricey but well worth it - still good value. We had a young child with us who was well catered for. My only advisory comment would be for staff working in the open kitchen to be mindful that their behaviours are in public view and therefore they should remain professional and demonstrate high levels of food and personal hygiene at all times. I would definitely recommend and look forward to returning.
- Quintin (9/5): -
- Louise (7/5): -
- kev6267 (10/5): Great stay - Great stay again at Chester Hotel Stayed 2 nights . My Daughter who was getting married at Union Kirk. Staff very helpful. Food was grwat & Breekie delish The cook who cooked the posched eggs to order were perfect also Bic Thanks to Nosh (accommodation manager) so helpful & gave us a free upgrade to be beside my daughter suite . Will definitely be back thanks
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