Rodeway Inn Carlsbad Caverns Area

Location: 3820 National Parks Highway, Carlsbad, us

Star Rating: 2 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Non-smoking throughout
• Board games/puzzles
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Secured parking

Rooms Available

• Quadruple Room with Two Queen Beds - Disability Access/Non Smoking

  This quadruple room features a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV

• King Room - Non Smoking

  This double room's special feature is the hot tub. Featuring a patio, this double room also provides a tea and coffee maker and a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Coffee machine

• Quadruple Room with Two Queen Beds - Non Smoking

  This quadruple room features a tea and coffee maker and a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Coffee machine

• Quadruple Room with Two Double Beds - Non Smoking

  This quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Coffee machine

• Quadruple Room - Non Smoking

  This quadruple room provides a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV

• Queen Room - Non Smoking

  Featuring a patio, this double room also offers a tea and coffee maker and a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Coffee machine

Guest Reviews

• Katchmarik (2/5): You get what you pay for.... - Location was convenient. The room was dirty - the back of the bathroom door was streaked with smoke residue, the exhaust fan cover was packed with dust and mold, the top of the door frame had a good buildup of dust. There was an unknown type of pill under one bed and an empty beer can under the other. The desk chair was filthy - stains and built up grime. The balance above the window was covered with a thick layer of dust.
• Gary (7/5): Great value!! - Good price and close to Carlsbad Caverns Although the motel only has two floors, an elevator would be a nice addition.
• Connery (6/5): Got the job done, if you’re passing through it ain’t much but it’s what you need - Got the job done Shitty neighborhood
• Karen (9/5): - We are on a cross country road trip- this was the most comfortable bed yet. The person at the desk was very helpful and worked on getting us a quiet room. Great experience- especially for the price
• Valentine CG (3/5): - L'emplacement pratique si on veut visiter les grottes de Carlsbad. La chambre était équipée d'un frigo et d'un micro-ondes mais la propreté laissait à désirer. Le sol n'était pas nettoyé et laissait un souvenir des occupants précédents... Bruyant le soir.
• donny (7/5): -
• Dennis (8/5): -
• Scott (5/5): It was disappointing. - It was quiet. On the Booking.com website it stated that a continental breakfast was included but it wasn’t. They had zero ice in the ice machine.
• Robin (2/5): - Location was great. Bed was comfortable On check in at 6:00pm (check in time was 3:00pm or later) I was told they could give us a double room instead of a queen. I explained my husband is 6’3” and needs a queen bed. I was told again they could give us a double room for the same price. We finally got a queen room. Bathroom was dirty. Had to go to the desk for washcloths. Bathroom fan squalled, as did the air conditioner. Would NOT recommend!
• Ricardo (10/5): -
• Maggie (7/5): Decent stay - 5 mins to everything you would need. The floor was squeaky so I worried about the people below us and the whole place is kind of old
• Misia (3/5): I would not ever stay here again! Spend the extra for elsewhere - Location This stay was very disappointing. The room was not clean (food left on the nightstand, dirty door, and mold in the shower), and basic details like a mattress protector were missing. The only positives were the friendly staff and decent coffee, but overall I would not stay here again.
• jaime (1/5): I canceled as soon as I got there. Everything looked so dirty and the staff was extremely rude. - Morning Ugly facilities. Rude staff
• Maria (1/5): I didn’t stay longer then 5min - Nothing. Well first of all I do have to say she try to give me another room but honestly it was bad as well. I got there got my first room they were dead bugs behind he door one on the wall it was very dirty stains everywhere she did move me to another room but it was dirty as well I walked out when and gave them the key request a refund she said no refunds like seriously after seen the dump of a room but whatever I had to leave I just could it if you don’t care about bugs and dirty rooms then this place would be perfect.
• Noémie (7/5): - Bon rapport qualité prix Pas très très propre
• Morgan (2/5): Don't recommend for families with littles we didn't feel safe. - The water pressure was good. Staff was friendly Water was cold even on the hottest temp.in the middle of the night when i got up to use the bathroom there was a cockroach on the bathtub. There was a gap in the door big enough for my toddlers fingers to go into, the door looked like it had been broken into. Fridge wasn't very cold but it worked. beds sheets were stained/ dirty we slept on top of them with our own blankets.
• Gildo (1/5): Não vale o preço - Nada Muito suja, banheiro mofado e sujo, ar condicionado velho e barulhento, colchão velho, roupa de cama e tolhas amareladas
• Jiunn-Shyang (10/5): -
• Doyeon (5/5): -
• Carlos (2/5): Soiled linens !! - Did not like Bedding was filthy and soiled with what appeared to be urine and feces stains on both beds ! It was disgusting !!!
• Begay (10/5): -
• Graf (9/5): -
• Jimenez (10/5): -
• Filiberta (6/5): - Ice machine The rooms have a bad smell, and my bed was never done and towel where not provided daily.
• Judit (10/5): -
• Jaime (7/5): -
• Alejandro (10/5): Muy cómodo - Limpios amplio Todo fue muy excelente
• Robert (9/5): -
• Ruben (8/5): -
• Ana Clara (6/5): -
• Donald (4/5): - The beds were comfortable, AC was cold. Dirty, old, smelled funny.
• Noshka's Candies (8/5): - Area is convenient, clean room, quiet rooms, everything worked as it should N/A
• David (7/5): I was happy about the location and the amount I needed to pay - It was close to where I needed to go and a good value I needed to get a different room the one that they assigned us at first had not been cleaned. The second room was clean.
• Carla (9/5): -
• Aashrith (9/5): -
• Frank (8/5): -
• Baes alverio (1/5): -
• Paul (8/5): - Front desk staff told us about local event, that was nice. Room was fine, clean.
• Raul (2/5): Disappointed - Easy access They’re didn’t change the sheets and pillow covers.. the bed had a lot of hairy
• Robert (6/5): -
• Jermaine (7/5): The stay was 100% better than I expected! - Convenient location as I was max 2 from the softball fields. Only thing would be when I first showed up my sheets were stained but when I left the office know the handled it well and actually put the sheets on for me contrary to other places I’ve used.
• Angel (9/5): -
• David (9/5): Got what I paid for and would stay there again - Clean and comfortable. Good location Nothing I didn’t like.
• Perea (8/5): Reception was very pleasant and accommodating -
• Sol (10/5): - No pool
• Eduardo (5/5): Plenty of better hotels in town for the money. - It had vacancy No pool no breakfast maintenance man working being loud after dark
• Bernard (7/5): Adequate rooms with convenient location, but perhaps could do with a new bed - The rooms were adequate and convenient for heading to Carlsbad Caverns or Guadalupe Mountains. The middle of the bed sagged toward the left side, making it somewhat uncomfortable. The soap for hands and body is a small bar that didn't lather well. The carpeted floor was sticky in some areas.
• Betisha (8/5): - Housekeeping do a very good job maintaining room. Front office staff is friendly. Beds are comfortable and AC worked well. The refrigerator needs to be replaced, it wasn’t that cool. Just be aware that this is a busy motel. Lots of commotion at night and during the day.
• Ramiro (10/5): - Very clean and great Staff Nothing
• Larry (2/5): - Rooms were never cleaned staff was never around
• Art (5/5): Ehhhh I wouldn’t stay here if I was on vacation, but for work it’ll do - Not much Sheets and towels seemed dirty like they hadn’t been changed out. Especially the sheets, the towels were just old and worn out.
• Ramiro (9/5): - Bathroom were very clean Nothing
• Cynthia (10/5): - The staff was very accommodating to our needs when we found out there was an issue with our reservations before we even left for our trip. Upon arrival the staff was very helpful and accommodating assuring everyone was taken care of. Thank you so much!! You truly were a lifesaver.
• Jose (10/5): -
• Arnulfo (10/5): - Every thing was good
• Charlotte (5/5): It was your average low budget place. - The person at the front desk was friendly and helpful. The bed was clean and very comfortable, It could have been cleaner, but it's an old facility. I would have liked a capsule type coffee machine. I had to lean way over into the ice machine to get ice and there was not an ice scoop.
• Emily (8/5): -
• Aelicia (8/5): For the night we stayed it was okay beds wet comfortable - It was okay
• John (8/5): - Rooms were clean and looked nice.
• Miriam (10/5): - surprisingly nice for a motel! very friendly staff :)
• Christopher (6/5): This is obviously a place for field workers to stay the night. - The second room was cleaner than the first room we made him take us out of. The first room was very dirty.
• R (10/5): Exceptional -
• Jenniffer (10/5): Exceptional - It was very well remodeled. Very comfortable. The staff was amazing and very kind. Nothing. It was really nice and a good price.
• Paul (10/5): Exceptional -
• Adam (2/5): - THERE WAS NO STAFF PRESENT SO WE COULD NOT CHECK IN! I WILL NOT PAY FOR A ROOM THAT WE COULDN'T EVEN LOOK AT
• Thomas (8/5): Very good -
• Daniel (1/5): WORST EXPERIENCE EVER - Nothing The picture they use to show the room is nothing like the room you get It was dirty The bathtub had a black ring around where it was dirty the ac was not working when asked at the front desk a person went to the room poking at it and seemed upset at having to go there were crumbs on the floor both bed linens were dirty and had stains when we moved covers to get into bed there were bedbugs when we went to front desk they offered another room we went in and it was in the same condition went back to front desk and she still offered another room saying that the other side where the other two rooms were were for employees the next room she took us too smelled moldy we asked for a refund as the rooms were not in conditions for guests. They were very rude towards the end and using foul language refusing to give us our refund. Making inappropriate comments and shooing us away. The people who own this hotel are terrible people for allowing this to happen and instead of making it a simple refund made our nights one of the worst ever experienced. No one should ever have to put there family through this. DO NOT BOOK THIS HOTEL.
• Gordon (10/5): Exceptional -
• Mayra (6/5): Pleasant -
• Olga (2/5): - Never back
• Dennis (10/5): Exceptional -
• Krafes (8/5): Very good -
• Roberta (7/5): It was ok for one night traveling through. - Beds comfortable, reasonable price Too much foot traffic, kept waking up
• Christina (8/5): Very good -
• Denise (9/5): Superb -
• Verified traveler (2/5): Terrible stay - The door wouldn't open properly and had to be slammed to shut. There were roaches in the bathroom area. The flooring was uneven and caused me to trip. The tv remote batteries didn't work so they gave me used ones from a personal remote. The remote also didn't work properly, like the power button
• Nathan (2/5): - When I arrived they didnt have my room and "Upgraded" me to a "Queen" (which was really a full size) from a king, then refused to allow me to get my refund because " I walked away from their upgrade" so how is a smaller room a upgrade? And why am i liable for that when they had 3 weeks to warn me they wouldnt keep the room for me? And on top of that the room had waterstains climbing a foot up the wall in room 121. So still waiting on the rest of my $70. Its worth $20 to stay across the street if youre reading this. Youll get good breakfast and better customer service and above all a safer room. Wish i took photos but i was just planning to leave and get a refund. Btw they approved it to my face, but when Expedia called they denied and blamed me. There where i got the quote
• Yulissa (8/5): Very good -
• Taya (9/5): Comfortable and clean. - Staff were great, gave us some really good suggestions on what to do around the area. Beds were really comfortable.
• Shelley (6/5): - The property is just bare bones, no breakfast, no lotion, just a very basic, no frills hotel which had stains on the blankets. I did not think Rodeway Inn was so bare bones, I won't stay there again.
• Martin (4/5): Disappointing - SOMEBODY OPENNED THE DOOR OF THE ROOM in the night while we were sleeping and everything looks old and dirty
• Juan (10/5): Exceptional -
• Sidney (4/5): Disappointing -
• Perla (8/5): Very good - Good place to stay, clean and confortable Not enough parking
• Sujay (7/5): Clean and good location in Carlsbad - It was clean and staff is helpful and friendly Not worth of that much money
• Joe (9/5): Superb -
• Moses (10/5): Exceptional - Location was convenient
• Julie (8/5): Very good - Very close to Carlsbad Caverns. It was close to many restaurants. I loved the lady at the front desk. The price was good for the place.
• Mendez (4/5): Disappointing - The price was good The rooms stink and was humid the whole time.
• Dianna (10/5): Very impressed with price and great renovation. - Great value. Daily room service. Newly renovated. Nice decor. Clean, comfortable. Friendly staff. The refrigerator didn't have a freezer.
• Rafael (1/5): Sad I stayed for 5 minutes and decided to find elsewhere. - Nothing Horrible, filthy towels, shower broken, hot, extremely uncomfortable.
• Ricky (8/5): Very good -
• Kristi (7/5): Good for the price. Recommended. - The price was right, and it was very clean. Staff was friendly. Bed was comfortable. It had both a microwave and a refrigerator. Air unit was old but worked well. I could hear every car, motorcycle and truck that went by. It didn't dampen the sound at all. The dead bolt didn't work and that made me nervous as I was traveling alone.
• Andrew (8/5): Very good -
• Carolina (9/5): Superb - Facility was clean, the a/c worked amazing.
• Pam (4/5): Disappointing - We got there earlier than normal check-in, and they accommodate us The previous guest didn't leave, so they moved us to another hotel. The hotel needed to finish the renovation. The tub didn't drain, and some electrical outlets didn't work. There was very poor lighting in the room. They didn't wipe down the nightstand it was sticky. The bathroom walls paint was peeling off, and there was a huge mud smear on the door.
• Manepalli (7/5): Good -
• Michael (10/5): - It was quiet and peaceful
• Tredway (9/5): Superb -
• Morgan (8/5): Very good -

Photos