Mercure Bali Legian

Name: Mercure Bali Legian
Address: Jalan Legian No. 328, Legian, id

Location: Jalan Legian No. 328 , Legian, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Tropical Stay

Outdoor Swimming Pool & Wellness Center
Enjoy a refreshing dip in our outdoor pool or indulge in a relaxing treatment at our spa and wellness center to rejuvenate your senses.

Convenient Location & Modern Amenities
Located minutes away from Kuta Beach and Beachwalk Shopping Centre, our 4-star hotel offers modern rooms with free WiFi, flat-screen TVs, and en suite bathrooms. Benefit from our 24-hour front desk assistance for all your needs.

Eco-Friendly Initiatives & Culinary Delights
Proudly holding the Green Key certificate, we are committed to environmental sustainability. Experience our on-site dining options serving a variety of international dishes and beverages in a cozy atmosphere.

Book your stay at Mercure Bali Legian now and be a part of our green initiative for a memorable and responsible travel experience.

Important Information

Please note that the credit card used for booking must be presented with a valid ID with the same name upon check in, otherwise the property may reject the booking or request that full payment is settled immediately with an alternative method. Any deposit payment will be refunded to the credit card used for booking. Please note that accommodations is free for 2 children under 12 using the existing bed, and a 50% discount applies for their breakfast.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Massage services
Packed lunches
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Evening entertainment
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Happy hour
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Clubhouse
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
Swimming nearby
Hosted evening meal (reserve)
Bicycle-friendly property
Pool toys
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Superior Twin Room, 2 Twin Beds

2 Twin Beds
284.7-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-width doorways
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and compost bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Deluxe King Room with Balcony

This modern and well-designed double room is air-conditioned and fitted with a flat-screen cable TV, personal safe, mini-bar, seating area, a fridge, desk, and an private bathroom featuring shower facility, hairdryer, and free toiletries. Fresh towels are also provided. Guests can enjoy a slow afternoon at the balcony.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Deluxe King Room with Plunge Pool

This spacious and well-designed room is air-conditioned and fitted with a flat-screen cable TV, personal safe, mini-bar, seating area, a fridge, desk, and an private bathroom featuring shower facility, hairdryer, and free toiletries. Fresh towels are also provided. Guests can enjoy a slow afternoon at terrace overlooking the pool.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Superior King Room

This modern and well-designed double room is air-conditioned and fitted with a flat-screen cable TV, personal safe, mini-bar, seating area, a fridge, desk, and an private bathroom featuring shower facility, hairdryer, and free toiletries. Fresh towels are also provided.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Deluxe Twin Room with Balcony

This modern and well-designed twin room is air-conditioned and fitted with a flat-screen cable TV, personal safe, mini-bar, seating area, a fridge, desk, and an private bathroom featuring shower facility, hairdryer, and free toiletries. Fresh towels are also provided. Guests can enjoy a slow afternoon at the balcony.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Superior Room with Two Zip Beds

This modern and well-designed twin room is air-conditioned and fitted with a flat-screen cable TV, personal safe, mini-bar, seating area, a fridge, desk, and an private bathroom featuring shower facility, hairdryer, and free toiletries. Fresh towels are also provided.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Family Room with Bunk Bed

Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The quadruple room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a mini-bar, as well as a tea and coffee maker. The unit offers 3 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Suite with Balcony

The spacious triple room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a balcony, this triple room also provides a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Privilege Room with Balcony

The spacious triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this triple room also offers a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Deluxe King Room with Terrace and Pool Access

Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Deluxe Twin Room with Balcony and Pool View

This triple room's standout feature is the pool with a view. Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Deluxe Room with Balcony and Pool View

This triple room's standout feature is the pool with a view. Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access

Guest Reviews

Lindsey (4/5): Disappointing stay - That staff were really friendly This hotel is extremely dated and needs an upgrade. We paid extra for a pool access room and wish we hadn’t. The room was small, there were smokers in the room next door smoking in their outdoor area so it drifted into our room. None of the service buttons located around the pool actually worked, trying to get staff attention to order a drink was next to impossible. The breakfast was very average, if you didn’t get there at 7.30 everything was gone and not replaced. Overall it was a disappointing stay and we won’t be back.
arora (9/5): Ambience hospitality was good - Good staff clean
Julie (10/5): - Handy Smell
Rebecca (8/5): -
David (8/5): -
Jasmine (10/5): -
Raymond (8/5): - Friendly staff and location of property was convenient. Street noise from passing motorcycles and traffic. The extra service tax added to all drinks and food when buying within the Hotel.
Wayne (10/5): - Location was perfect Pool area & rooms were great
Dianne (10/5): It was in a really good spot and l would go back there again. - I loved everything there. That l had to go home.
Kayciee (7/5): - The bed, the pool, and staff The aircon wasn't able to work properly as the room wasn't fully enclosed, the breakfast included was disgusting
caseywK9961ZU (10/5): 12/10 all around - Amazing breakfast! There is a wide range of options for everyone to enjoy and all dietary requirements. Would highly recommend the buffet breakfast for anyone who stays.
Freedom34381464036 (10/5): All round winner - The mercure never disappoints. Amazingly friendly helpful staff, great facilities and very close to shops, restaurants and the beach. Great food and the infinity pool is so peaceful. This is our second visit and we will be back!
W6800CNpeterb (10/5): Great - Great location Great food Rooms clean and well serviced
Peter (9/5): absolutely perfect with friendly staff always ready to help - location, private plunge pool room, staff all perfect nothing to dislike
Kim (9/5): -
breanna (8/5): The resort is absolutely beautiful, the pools, spa and dining were all amazing an clean and the staff are so welcoming a - I loved the location, close enough to all the fun but far enough away that’s it’s a bit more quiet. The resort was beautiful, the pools were clean and it’s a small enough resort that their isn’t people sitting on top of you. For the first 4 nights of our 10 night stay we had no hot water, the staff sent someone up each time to fix it but once the shower was turned off again we would have the same issue. The staff were very accommodating and ended up moving our room and we continued to have a beautiful stay.
Sharon (8/5): - Almost everything We had a acces to pool area room. It could have been better if there was a chair and somewhere to place drink.
Armer (7/5): - Hotel was in a good location. The smell coming from the bathroom, the extra 21% ++ tax on everything you buy at the hotel. The road noise of a night was extremely loud!
David (1/5): - nothing every thing
Samantha (10/5): Planning to bring my whole family back next year - The staff are so friendly and helpful- nothing was too much trouble. Location was centralised to shops and a short walk to the beach No swim Up bar
Helen (9/5): - Lovely rooms Friendly staff Nothing to complain about
Sharon (8/5): -
Relax24970076811 (10/5): Exceptional experience with amazing hospitality… - Had an absolutely fantastic experience here!! From the moment we arrived everything felt welcoming,relaxing,and beautifully organised.. The atmosphere is amazing,the rooms are clean and comfortable. The staff were incredibly friendly,attentive,and always ready to help with a smile,which made the stay even more enjoyable.. An unforgettable stay from start to finish…
_O4831DL (10/5): Very good experience here - I had great time here! Very cozy ! And people are very kind
OnAir739328 (8/5): Good hotel choice for Legian - I was pleasantly surprised, hotel exceeded my expectations. Hotel offers a variety of room types. I stayed in two different room types. The balcony room was nice however next time I would choose a room away from traffic noise and stay in a room on a higher floor that faces inwards. The pool room was lovely and well maintained, however my room backed onto a building being built next door so there was drilling going on, I put on headphones with music when outside which helped. The hotel has two pools, the adults only rooftop pool is nice and surrounded by a bar that provides food and various recliners/outdoor seating. Next time I will stay longer to enjoy more of this area as it was the perfect spot to relax. Buffett breakfast was good, a good variety of food options including an egg/omelete station. The hotel is only a 10 minute walk from the beach and eateries opposite and nearby. A really nice cafe was in the street that runs to the left of the hotel if you exit the main entrance (opposite Siesta hotel), was in a quite street so didn't get a lot of traffice but food nice and in-expensive. Hotel has a nice day spa that is reasonably priced and a good restaurant. Staff really nice. I would stay again if next in Legian. Thankyou.
ghemmag2026 (10/5): Great location and breakfast - Hotel location is great. Breakfast variety is top notch
adeangelis309 (10/5): Great - Food was amazing. Ancak restaurant is perfect. Ita was so helpful and friendly.
D4917QHnurula (10/5): Mercure ✨ - I had a pleasant stay at Mercure Legian Bali. The service, atmosphere, and location is great for a short getaway in Bali.
Laura-Jean (8/5): They rely on it being a known chain hotel name - Comfy bed and pillows, tv options $18 AUD breakfast that was either sweet food or Indian, dips check in phone calls to see if we were enjoying, pools personally unappealing- smaller than looks, street traffic super loud making it hard to sleep, restricted smoking areas
Carol (7/5): - Everything was great Elderly mother was in a room I thought was Delux and she would be close to everything. Not the case at all.
183haydenh (10/5): Wonder stay, will return, fab staff - Had an amazing experience at Mercure Legian! The atmosphere around the hotel was relaxing and welcoming, the food was fantastic, and the room service was always quick and professional. The coffee was honestly some of the best I’ve had during my stay in Bali. A special thank you to Yola, who provided exceptional service the entire time. She was so friendly, attentive, and always made us feel welcome. Her positive attitude really made the experience even better. Highly recommend staying here if you’re visiting Bali!
Nathan (9/5): Perfect, convenient, short walk to the beach and great cafes, great value for money. - Room was great, bed was comfy. Nil.
De Boer (9/5): Prima verblijf van zeven nachten in dit prettige Hotel. - Het ontbijt was redelijk. Te veel mensen tegelijkertijd. De omgeving viel erg tegen, veel te veel massage tenten en tattoo shops. Heel veel verkeer en slechte trottoirs. Veel mensen vallen of struikelen. Geluidshinder is enorm.
A3449ARhannahn (10/5): Amazing hotel in great location - This is such a beautiful hotel with great pricing, Cipta was so helpful at the breakfast buffet!! We will most definitely be coming back here :)
Y1654RKbelindah (10/5): Awesome experience - Lovely stay!! Wonderful buffet breakfast with great set up and extensive choices. So good we chose to dine in for dinner with the impressive menu. Choosing the Beef Hoisin was a delicious choice, with extremely attentive and friendly service from all staff and especially the amazing Juliana… Highly recommend!
O3707ZTloria (10/5): Excellent stay at Mecure Legian - Mecure Legian is a great place to stay! Totally lush! Great for families, couples and friends! Great facilities! Excellent restaurant with both Indo and Western foods, very enjoyable breakfasts, dinners, cocktails and everything in between. Already can't wait to come back!!! Juliana was the best waiter!!!!
Glen (7/5): -
Nate (10/5): - Staff were amazing, great location
jademC2GO (10/5): Fantastic - Lovely location, friendly staff, rooms are spacious and amenities were clean, the breakfast is fantastic with a great variety.
23_rachely (8/5): Would recommend - Friendly staff, wonderful service. Great range of foods at the restaurant.
Donna (10/5): - I loved it all... the pool rooms were great value. Nothing I didn't like!!
pj609 (10/5): Commendation for Exceptional Service – Karisa (Operator) & Gus Suda (Engineering) - Dear Management Team, I am writing to share my sincere appreciation for the outstanding service I received today during my checkout. While packing to depart, I was faced with a stressful situation when the sole of my shoe suddenly dislodged. I contacted the operator, Karisa, to inquire about a nearby repair shop. She followed up with me in less than two minutes, and although no shops were available nearby, she didn't leave me without a solution. To my surprise and delight, Karisa coordinated with Gus Suda from the engineering team, who came to my room and personally assisted me in gluing the shoe sole back together. This level of initiative and genuine care turned a potential travel disaster into a truly memorable experience. It is rare to see a team go so far above and beyond their standard duties. Karisa’s quick thinking and Gus Suda’s hands-on help are a testament to the world-class hospitality your hotel provides. I am already looking forward to my next stay. Please ensure that Karisa and Gus Suda are recognized for their exceptional professionalism and kindness. With gratitude, PJK.
Kylie (2/5): I would not stay there again the only good thing I could say is the location was good. - The location. Very noisy from car and motor bikes. The internet kept dropping out very frustrating when trying to watch the television. Hot water was hit and miss when having a shower.
Faye (10/5): We loved our stay! Our room with pool access was awesome! Staff were accommodating and just lovely- sad to leave- will d - Staff were so friendly and helpful- absolutely lovely! Huge breakfast buffet selection. Stunning pool areas . Room was clean, fresh and comfortable. Aussie bbq buffet dinner was delicious!
lyndalJ7732KM (10/5): Amazing - Had an amazing time. breakfast was amazing made more special by the staff especially Yola!!!!
jessicacK2240TR (10/5): Great hotel experience - Very lovely rooms, great breakfast and amazing staff. Will definitely be back.
L9445EPmariamb (10/5): Enjoying my honeymoon - It was so good the food was so delicious Every one of the staff was very polite kind and helpful Thank you for everything
lisamaree00 (10/5): Great resort - Fantastic stay, great location with everything close by. Staff were all great. We had a private pool which was lovely. Special mention to staff member Alit who was super helpful and nice. Will definitely be back
kmtmcm (10/5): Cocktail Class - We did the cocktail class with Budiana - he was great. We had so much fun. We made Sex on the Beach, Cosmopolitan, Melon Ball and Expresso Martini. He provided great tips and we lots of fun.
Safari62230455978 (10/5): Cocktail making class - Cocktail making class with Budiana at Legian Mecure. So much fun! Highly recommend
Christine (8/5): -
Greg (8/5): -
sunithae2026 (10/5): Fun Holidays - Rooma are very good and cleanliness , Breakfast is very Nice with more options.
Climber07423937461 (10/5): Dinner at Mercure Legian - Had dinner at Mercure. Excellent Service by Andika. Service was super fast and tasty food !!
GirlsGetaway22 (10/5): Mercure Buffet Breakfast - Amazing Buffet Breakfast. Covers all dietary needs, I am dairy free no problems, Almond Milk is available and brought to your table by the friendly staff. Espresso coffee machines is a game changer makes an amazing coffee at the push of a button. Huge variety of breads, pastries, cereal, fresh fruit, cultural dishes, a very diverse selection. Freshly cooked omelet’s in a flash with your favourite ingredients and the hash browns crunchy and delicious. 😋
Michael (10/5): - Clean an friendly staff All good
30zaram (10/5): Relaxing - Lovely hotel with good food and great service, plenty of options for food allergies
195hari (10/5): Good experience - Beautiful and friendly atmosphere, very supportive team, food was excellent. Staff is very respectful and helpful
Trail366469 (10/5): Wonderful stay - Had a wonderful stay and dining experience. Great service from the staff as well. Would definitely recommend to friends and family.
Angela (10/5): -
Robert (8/5): Overall was good - Good location,good breakfast needs to have baliness options for breakfast. We had bottom floor pool room was very noisy construction next door things falling down into the pool
Georgie (7/5): - Small rooms. Blind in the shower. No room in bathroom for your toiletries.
Angela (10/5): - Stayed here four times. In reach of everything .Food is good . Rooms are lovely. The staff are all Pilates and extremely helpful. Nothing
tresleythomas (10/5): Family holiday - We stayed in a family room at Mercure, very clean and had daily room service. Our package included buffet breakfast daily which was really good and had great lunch and dinner options too. 24hr room service for food was very helpful when we checked in at night. Staff are really wonderful, kind and helpful. Highly recommend staying at Mercure.
Faye (5/5): Not a great stay - Good location. I would say if you’re a family looking to travel find another hotel. Kids were told to be quiet around the pool regularly and were not allowed to be kids. There is an upstairs pool which is more of an adults but again people would stand in the downstairs pool drinking cocktails and get offended if they got splashed. The rooms are okay, cleaning was mediocre and things were frequently missed. We don’t pay for our drink straight away at the pool as everyone was busy and we asked reception who said pay the next day. To then get bombarded with phone calls to the room when our kids were sleeps Overall wouldn’t stay again and would recommend families find alternative accommodation.
sandyking007 (8/5): Perfect location - Location and staff are excellent. Clean and beautiful grounds Showers took over 5 minutes to get warm. Lighting in room very dull unfortunately.
Gaye (8/5): -
Gaye (8/5): -
Dirk (9/5): - zentrale Lage, Poolanlagen, superfreundliches Personal, sehr sauberes Bettzeug und Handtücher, großes Frühstücksbuffet an einigen Ecken kann mal etwas aufgefrischt werden
Kerry (3/5): It was tolerable. I won’t stay here ever again. - The staff made the stay bearable They was mould in the rooms. Very unsafe. This is a serious health condition. For an Accor bran I was appalled. You guys failed.
Jessica (10/5): Amazing place to stay - The location to shops and food was great. There was a secure ATM on the property. The staff were very friendly. Rooms were very clean
Brian (7/5): Bali - While our room was very noisy the staff at all levels were extremely helpful and made several offers for a new room. After the move we were very happy. I would give the staff 10 out of 10 for their efforts A bit noisy and a little walk to restaurants
ELS (10/5): - Tout Rien
Adam (8/5): -
1RLT1 (9/5): - Great place to stay.
Richard (7/5): Great for a quick stay. - The property is getting a little old. We were upgraded to a bigger room that was nicer than what we had paid for. Having the 2 pools was great keeping the kids away while relaxing It’s in a great location, it was soundproof and the breakfast was ok
Sarah (10/5): - Easy booking process via bookings.com, communications answered, friendly staff and luggage hold available. Rooms as pictured and in a great location to shops, pharmacy, beach and restaurants. We were able to upgrade room on arrival to one with a balcony, while others in our group stayed with their bookings for deluxe king balcony and plunge pool room, all as described. Some rooms had a damp smell to them.
Sharon (1/5): - The pool’s Went there for our wedding anniversary, was not happy, upgraded to a new room got put into a room that was worse than the first room, really bad smell mould smell, Change three rooms in three days, Wouldn’t recommend this to anybody
Nancy (9/5): -
Linda (9/5): Loved it - Clean friendly staff good food.
Shaz (10/5): -
Karlee (9/5): - Booked a deluxe plunge pool room and it was worth the extra. Very clean, lots of room and the private pool was lovely. Breakfast was excellent, lots of options and location was very central too.
Shelwin (8/5): - We enjoyed our stay at Mercure. Staff were wonderful, friendly and very helpful. Location was great. Value for money. nothing
Billyboy (9/5): we usually stay beachfront but this was a pleasant central location and hotel is well staffed - we had a good room with a great balcony on the corner maybe soon it will be time to upgrade the towels
Brett (7/5): Great value for money. Location perfect. - Room, Staff and location.
Lucinda (5/5): -
Dave (10/5): We had a wonderful stay at the Mercure, my daughter was sick for a few days and the staff went above and beyond which wa - The location is great, facilities are nice and the staff are amazing! Sometimes the restaurant wait times were quite slow especially for drinks
Réginald (9/5): - Breakfast, swimming pool on the roof but overall, the personal ! Warm welcome and everybody is smiling ! Bathroom equipment (warm/cold randomly shower) View
Yan (10/5): Will definitely come back soon. - Had an absolutely wonderful stay everything exceeded expectations. The staff were incredibly warm, attentive, and professional. The atmosphere was peaceful and luxurious perfect for unwinding Nil
Peter (7/5): Great location, well priced and very comfortable - We like the location , great surrounds and super friendly staff. Also the price provides for great value The people in the room above were particularly noisy late at night which was annoying.
Jeffrey (10/5): Another wonderful , enjoyable and restful stay ay Mecure Legian....."Our Place of Paradise in Bali" - As per usual everything was perfect Nothing to dislike
Debra-Lee (10/5): Didn’t stay for long there but we did enjoy our stay - It was a nice clean place to stay I
Samantha (4/5): Room we were given was not what was in the photos and what we paid for - I booked a suite because the photos on booking.com and the website showed a large bathroom with a freestanding bath. Decided to spend the extra for something special for our last night in Bali. When we were finally able to go to our room there was no bath. I went to reception as we were obviously in the wrong room to be told these rooms came with either a large shower or a bath and what did I want. I said that nowhere did it say there was a choice, and I expected a bath in the room. I was just basically told there were no other rooms and it just was what it was and the lady at the desk just stood there and didn’t offer us anything or any discount on our stay or anything. When we checked in, breakfast was included, and we weren’t told anything about where breakfast was or what time it was. For a suite room, all we could hear all night was the traffic outside and the scooters. For a big hotel on a busy road you would think they would have some noise cancellation on the windows and we hardly got any sleep all night. We had asked for late checkout and were just told our room wasn’t available and that we would have to book another room if we wanted too. We ended up booking a normal standard room and paid for a whole night just so we could have somewhere to stay till our flight. Definitely not a pleasant end to our holiday and won’t be referring this hotel to friends and family. For a big hotel, because they had so many guests, it’s like the staff just didn’t care
Samantha (3/5): Won’t be staying again - The staff were not helpful at all
Nishit (9/5): -
Diane (8/5): - Hotel is smaller which I like, There were 2 pools to choose from and the $40 IDR for 5 full strength cocktails was great value. Hotel is in an OK location with laundry and Circle K across the road. Not far to walk to restaurants and shopping. We did the Melasti and Padmar loop via Garlic lane many times. We stayed in a poolside room which was handy with the kids and grandkids on the second floor. The in house spa had some good offers as well. I couldn't drink the coffee and there was no better option. It was a fair walk to reach the beach.
Natasha (10/5): - Location was great staff amazingly friendly
Diahann (6/5): Fair and good - I like it was very clean I did not like being at the very end of the hall room 416 and the fold away bed was vey hard and uncomfortable. And the curtains were not blackout and let to much light in. That woke us too early
Rebecca (10/5): - Staff were amazing. Very friendly and always going above and beyond.
Rachel (9/5): - Beautiful friendly staff, very accommodating perfect location, clean and spacious Can’t wait to come back