Golden Phoenix Hotel - Manila
Location: Sunrise Drive, Oceanaire Building, CBP D. Macapagal Ave., , Manila, ph
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern and Elegant Accommodation
Golden Phoenix Hotel - Manila offers stylish and sophisticated rooms with free WiFi, ensuring a comfortable stay for guests. The rooms are equipped with modern amenities such as flat-screen TVs, iPod docks, and luxurious en suite bathrooms.
Convenient Location
Situated just minutes away from Mall of Asia Arena and SM Mall of Asia, guests can easily explore popular attractions and shopping destinations. The hotel's proximity to Ninoy Aquino International Airport makes it a convenient choice for travelers.
Luxurious Facilities and Services
Guests can unwind with a relaxing massage at the spa or savor drinks at the bar while enjoying city views. The hotel's attentive staff provides round-the-clock assistance, from luggage storage to tour bookings, ensuring a seamless and enjoyable stay at Golden Phoenix Hotel - Manila.
Book now to experience luxury and convenience at Golden Phoenix Hotel - Manila!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Secured parking
Rooms Available
-
Executive King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a seating area, a dining area as well as city views. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Smoke alarm
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Premier Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Smoke alarm
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Premiere Twin Room
2 Double Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, cable channels, and MP3 dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- LED light bulbs
-
Executive Suite
1 King Bed
645 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, cable channels, and MP3 dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- LED light bulbs
-
Superior Room, 1 Queen Bed
1 Queen Bed
258 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, cable channels, and MP3 dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- LED light bulbs
-
Superior Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Smoke alarm
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite Room
Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a seating area, a dining area as well as city views. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Smoke alarm
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Room
This double room has a tile/marble floor, iPod dock and cable TV. Room can accommodate 2 people only.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Smoke alarm
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Smoke alarm
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Smoke alarm
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Nicholas (6/5): It’s ok I don’t know if I’ll stay again - Location is amazing Not mostly but some of the staff is kinda rude and never smile not something you want to see in the morning
- Nolysa (9/5): - I like the location of the property. It’s close to MOA and airport. The staff are polite and accommodating. Good customer service. Very good breakfast buffet. It just need upgrade of appliances like smart TV.
- gemini (10/5): - Great food great location
- Enrico (5/5): Otherwise the staff as usually are friendly and very courteous…!!! - The check in went smoothly At first…when you come in the room…it smells clean with chlorine scent feels very clean. BUT…BUT…afterwards when you go to the toilet again…it smelled CIGARETTE SCENT…disgusting…!!! The shower gel and shampoo were very poor…it won’t BUBBLE…
- Nolysa (10/5): -
- TZU SHEN (4/5): 只適合看演唱會方便住宿 - 床算舒適，房務也都不錯 設備老舊、房價貴、很多收費產品、餐飲難吃
- RICHARD (8/5): - The location is excellent, and the breakfast buffet offers a wide variety of dishes that cater to both Filipinos and foreigners. The room itself was just right — clean, comfortable, and well-maintained. The air conditioning in our room was not working properly. It stayed warm throughout the day, and even after adjusting the temperature several times, the room still did not get cold. I also hope the hotel considers upgrading all televisions to Smart TVs. When I asked the reception, I was informed that Smart TVs are only available in suite rooms, which felt a bit unfair since all guests should be able to enjoy the same basic entertainment and comfort during their stay.
- Goyena (8/5): -
- Daena Myrn (8/5): Location - the location was the reason we booked this hotel. we booked 2 rooms - 1 room didn’t have a full glass door in the toilet (so there’s a tendency that water splashes out); in the 2nd room, my parents found cockroaches in their room. moreover, there were inconsistencies in the amenities in the room - 1 room didn’t have the soap dish.
- Maristel (8/5): - Zimmer sehr sauber, Warmdusche & viel Auswahl an Frühstück
- Gillian (3/5): -
- Marivic (9/5): -
- Mohd Hisham (8/5): -
- Sierra (9/5): - A great helpful friendly professional staff. A good value. Not much.
- Juan Paolo (8/5): - Breakfast was simple but amazing. The rooms (walls) needs some refurbishments.
- asila (8/5): -
- Tan (7/5): Overall pleasant as we go BF only but never use other facilities - Near Casino
- Lado Kristancic (8/5): -
- Kalim (9/5): - Near to SM MOA Delayed replacement of towels
- Rhowella (10/5): - Convenient location, friendly staff , and great food options!
- Vincent (8/5): BRIEF AND COMFORTABLE, GOOD AREA, NOT A 5 STAR - breakfast was moved becasuse of an event, normally on the 7th floor as a frequent visitor of this hotel it was moved to th 2nd floor cafe, there was a convention staying at hotel and the 7th floor was being used, the cafe was suitable but very busy due to the convention, some shortages of mulk and alternate sweetners like splenda, or equal were not avalilable for anyone with diabetic or weight loss needs, th buffet needs re-vamp, meaning no omelette station , just the same ole scrambled and sunny side up egg on toast, other dishes lacked in american and english breakfast choices mostly Asian choices , but it is an asian hotel , i feel in an big city you should cater to all nationalities if your running a real buffet. no ptatoes this day no bacon, and the sausage was hotdogs, not even close to real sausage, lots of pasta dishes which we know are cheap and they throw them out in plenty, spaghetti for breakfast, n o italian would dare, pancit maybe and they had that also but i want a traditional breakfast and it was sub-standard. overall it was average to below average at best. breakfast buffet and amount of time it took to check out.
- ROGER (9/5): Family oriented place in a nice location. Will definitely comeback to stay again in this hotel. - Convenient Location, good breakfast, quite hallway. The access requires an escalator then an elevator just to reach to your room.
- Reshel (10/5): -
- fred (7/5): - saw some a couple of roaches
- Flores (10/5): -
- Flores (10/5): -
- JULIE MAE (8/5): -
- Mikaela Hazelle (10/5): -
- Ma Claire (7/5): - All None
- kelvin (8/5): Fabulous position. Walking distance from Terminal 3. - The counter and concierge staff were exceptional. Courteous , informative, efficient and friendly. Small room on the second floor. It was only for one night and we got in late so not a huge drama.
- Reynold (4/5): -
- Richel (10/5): -
- BEC517 (7/5): - Large rooms with comfortable beds. Walking distance to Asia Mall and Arena. Breakfast was available each morning We had to change our original room to a more updated renovated room.
- Lita (8/5): -
- Nicholas (8/5): -
- Thomas (8/5): - Grosses Zimmer Besucher sind problemlos akzeptiert Kein Smart tv Frühstücksbuffet könnte mehr auf internationale Gäste ausgelegt sein. Microwelle im Zimmer wäre super.
- Bjorn (8/5): Prima hotel voor een paar dagen. - De locatie vlak naast de MOA De kamer was niet zo fraai als op de foto's. Muren en plinten waren beschadigd En het uizicht was op een braak liggend terrein met wooncontainers niet heel mooi uitzicht
- Ma Lovilla (9/5): Nice - Accomodation None
- Misa (7/5): -
- Milagrosa (10/5): Safe - Convenient Nothing
- Jose Manuel (7/5): It was definitely not bad. It's pretty okay. - Room was fine. Staff was also great. The room was pretty big for the price. I also liked the location. The parking system is a bit confusing. You'd have to get a ticket, go around to the parking, and sadly, the slots were very limited. Same with the elevator system. The breakfast was also a bit limited in choices.
- Roi Christian (8/5): -
- Pamela (10/5): It was our 3rd time in this hotel. This time they upgraded our room to executive suite 😊 we’ll be back on the next vacat - Good location, nice staffs, great foods None
- Jona (8/5): Overall, we had a great stay and we were satisfied will the food and facilities. - Breakfast and room. They upgraded our stay from Deluxe to Executive :) The pool is small and has too much Chlorine.
- Glenda (10/5): -
- Honey jaye (10/5): -
- Robert (10/5): -
- Hanz (8/5): -
- Nicholas (7/5): It was good for the money but short stays are better - Food location House keeping is very unorganized and there was roaches in the first room and has to be moved
- Honey jaye (10/5): Fantastic - The staff was friendly and helpful, the food from our breakfast was also fantastic. The elevator from the reception is not working.
- Robert (10/5): -
- Hanz (8/5): -
- Steffi (10/5): Will stay here again once we are here in manila. - Walking distance to malls, spacious and nice food.
- Lintag (7/5): -
- Leah (9/5): -
- jeffrey (10/5): Good stay - Walking distance from the mall. Lots of restaurants and convenience stores nearby. Courteous staff, even the guards are helpful. Spacious room, big serving food The food is not the best but it's good
- Sallyver (9/5): -
- E (8/5): - Staff/ location Very slow poor internet. Keep in mind if you’re looking to work from hotel room not great.
- Nova Minda (8/5): It worthy - The location.near MOA and Airport.Always easy to find a ride The staff.although the building is a bit old but the staff did good job in keeping the room clean
- BAKER (7/5): This time very unhappy..i have reservation for 2 nights..the third night they kick me out !! .. - The room is good.. I am staying in this hotel previously 3 times..This time i have reservation for 2 nights..As i asked to stay 1 more night and pay it they said NO..and show me to go to Citadines hotel..I was very unhappy..i am 75 years old and have luggage more tahn 18 kgrs..I moved to Citadines jotel..But i am very unhappy..Altough very big hotel they didn ot give me 1 more night to stay..For this hotel staff the faithful guest has no value..Frontdesk staff are unpolite !! I dont like the behaviour of front desk staff!! Especially one fenale staff is VERY UNPOLITE ..
- Maximilian (10/5): - Great hotel, excellent rates, and a wonderful experience overall. The food and staff are all nice, and it's within walking distance of the mall. I can't say anything.
- Maximilian (10/5): - Had a very good stay at the hotel. The rooms were clean and comfortable, and the staff was polite and helpful. The location was convenient and the overall experience was pleasant. A few small improvements could make it even better, but I would definitely recommend it.
- Robin (6/5): -
- Dante (10/5): -
- Blashko (10/5): Amazing experience, great value. - Location and customer service It was all great
- LYE KHENG (6/5): Overall is acceptable - The bathroom looks old, upgrade needed. Carpet on the walkway need to a thorough clean up Bathroom need to upgrade. Dringking water only 2 small bottles, looks stingy !
- Lean Jane (10/5): The breakfast is excellent, there are different options to choose from. We will be coming back for sure. - We were upgraded to a big room. The service was excellent. None.
- Leonardo Jr Madarang (7/5): It’s ok - Location The carpet
- Katrina (5/5): -
- Llacer (9/5): It was a lovely and amazing stay we had with my family. The food was fantastic and satisfying. all the staff were very f - Cleanliness of the room and comfortable bed. I stayed in a bigger room which I definitely love it.
- Tim (2/5): Aldrig igen - Det egentligen enda positiva var att rummet var stort och att AC fungerade bra. Lösa eluttag överallt, nedgånget, dålig mat på frukostbuffe med för mycket folk. Gym utan löpband.
- Katrina (5/5): - Location It was not cleaned very well. Rooms are dimmed and some part of the hallway were not air-conditioned
- Nora (6/5): Basic lang, atleast they upgrade us and allowed to stay until 1pm - Accessible Checked in late, we had to wait for 1 1/2 hr
- Rodney (6/5): - Buffet was very good, organized and always filled up. Room was outdated , peeling walls, longest trip to get to my room, two elevators to reach it. Entrance nice, but floors had loose tiles which were carpeted. Overprice, for a hotel that was more like a two star.
- Franco (10/5): -
- Vicente (8/5): -
- Glezel (9/5): -
- Tan (8/5): -
- janice (8/5): - Buffet breakfast was great Location close to shopping centres good Staff are helpfull Rooms are pretty dated. Needs a revamp
- Daniel (9/5): - Good Breakfast buffet No TV in Bedroom in Suite room.
- Cristine Joy (10/5): -
- Emilie (10/5): Super ! On recommande - Le personnel était super, et l’hôtel était très bien
- Joseph (10/5): -
- Josie (7/5): Snobbish Staffs - The suite I stayed at was nice and comfy. It was clean and cool. Breakfast buffet was okay. I did'nt like the front desk staffs. Most of the ladies were snobbish and arrogant, treating guests like ignorant people. The towels were a bit old and off white already. Bath mats were dirty. Staffs were not so helpful except for the bell boy who was friendly and helpful, unfortunately I didn't get his name.
- Riza (10/5): We’ll book and stay again for sure! - Big room ❤️ None. All staff are accomodating and always greet the customers
- Matthew (9/5): Good budget stay - Location is great & good value for money Hotel starting to look a bit old with broken things & small things looking a little run down
- Patrik (8/5): - Close to Mall of Asia Building site 20 m from the room , loud noises from 7 am to midnight.
- Ralph (8/5): -
- Ma cora (10/5): - The bfast the location and the room.. None
- Ellaine Rose (10/5): Worth the price 👌 - What we like is that it is just walking distance to moa arena and the breakfast is really good Maybe they can add water dispenser per floor level so its easy for us to refill water,though we can have it delivered per pitcher to our room..
- Ide (3/5): Ne vous fiez pas aux photos, prestations bas de gamme et cafards - Matelas super confortable J ai visité les toilettes du premier en attendant les clefs, oú j'ai rencontré les premiers cafards sur les murs, que j ai ensuite retrouvé dans ma salle de bain au 3eme. La chambre est très mal insonorisée avec l extérieur et il n y a pas de smart tv, ni de tv hd! Comme dans les années 80, image abîmée. Il nous manquait 2 serviettes dans la salle de bain, après avoir sonné à l'accueil, on a apporté 1seule après 20min...nous avons commandé au resto pour se faire livrer en chambre, on a annoncé 30min, 50min plus tard, j ai trouvé le serveur avec nos mets au bout du couloir pour les livrer à ume autre chambre. Nous avions pris option petit dejeune mais notre vol ayant été avancé, nous avons quitté à 4h du matin. Nous l avions annoncé lors de l enregistrement mais aucune attention n'a été proposée ( sandwich à emporter par exemple)...lors du check out j ai demandé si toutes les chambres étaient aussi vétuste, on m a fait comprendre que ce sont les chambres pour les clients etrangers booking, agoda...qui ne risquent de ne jamais revenir!!! La pire expérience bas de gamme de Manille
- Mr Wemen (10/5): -
- Eleni (3/5): Disappointing Stay, Poor Maintenance and Inconsistent Service - What we appreciated most was that they offered complimentary luggage storage free of charge, which was very convenient as we had a couple of hours to wait before our flight. Additionally, some of the staff members were friendly and helpful. What I did not like was that, although we booked a Superior Twin Room and it was spacious, it was obvious that the room was in need of refurbishment. The most disappointing aspect of our stay was discovering several small cockroaches in the room, not just one but 6-7 in a single night. This was particularly concerning and certainly not what you would expect from a 4-star hotel. Due to the colour of the flooring and furniture, the insects were difficult to notice at first. When I requested a room change, the receptionist initially seemed surprised by the request. However, after I insisted that this situation was unacceptable for a hotel of this standard, we were eventually moved to another room. Unfortunately, the second room was significantly smaller, with very limited space. In addition, the air conditioning did not function properly in either room. Also, the bed sheets were not properly cleaned both in the first and second room which was disappointing. We also experienced inconsistent service from housekeeping. On one occasion, a request for an additional toilet roll was refused unless we paid an extra charge, while a different housekeeper the following day kindly provided one without issue. They had a variety of food and fruit options in the breakfast. A disappointing experience I had during one morning, there was only one slice of bread remaining and when I asked a waitress if more was available, her response seemed irritated as though the request was an inconvenience. Overall, I did not feel the hotel offered good value for money and based on my experience, I would not recommend staying there.
- CARL PHILIP (9/5): -
- Dgpinya (10/5): Overall a great stay, as always! - My go-to hotel every time I go for concerts in MOA. Everything is excellent! Highly recommend!!
- Vytis (7/5): Only if you want to save money and stay near MoA. - Surprisingly comfortable bed; decent massage in the spa a nest of cockroaches in the bathroom, literally tens of them running around; all furniture seems worn out and left in the room since early 2000’s; the plan of the hotel is absurd, you can get lost forever finding the way to your room and back to to the lobby; the check-in and check-out process is another horror and incompetence story, both took around half an hour each, which is absurd even in the Philippines where they check your room during check out if you didn’t left any stains or didn’t took something home.
- Ina Pia Bandian (10/5): Perfect hotel if you're attending a concert in MOA Arena - Proximity to MOA Arena! Personnel in the lobby during my check-in are very accommodating. Even upgraded my room.
- Rica (9/5): -
- Isabel (3/5): Péssimas condições - Os funcionários foram simpáticos Tudo. Péssima experiência. O quarto tinha falta de higiene (colchão com ácaros e alcatifa suja), má vedação para o exterior e um acesso confuso por vários elevadores. As fotos e avaliações não correspondem à realidade estrutural do hotel. Apenas os funcionários foram simpáticos, mas as condições do quarto são inaceitáveis.
- Matthew (10/5): Will be rebooking for my next visit 100% - Plenty of fresh fruit and iced tea and juice available every breakfast, better selection than more expensive hotels in the area, good quality well priced native room service dishes, housekeeping team were great. All staff were extremely friendly and helpful. The fridge in the room froze everything 🙁but turns out 4 seasons slushy is incredible 🙂🙂
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