Go Hotels Butuan

Location: Robinsons Place Butuan, J.C. Aquino Ave., Brgy. Bayanihan, Butuan City, Butuan, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Twin Room

  This room comes with single beds. It is equipped with air conditioning, a personal safe, and a flat-screen cable TV. The private bathroom has shower and toilet. Free toiletries are also included.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Additional toilet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room

  This air-conditioned room comes with a queen bed, a personal safe, and a flat-screen cable TV. The private bathroom has a toilet and shower with free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Additional toilet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Casana (6/5): highly recommended. -
• litardo (8/5): - the bed not much.th tv picture was crap
• Macalam (6/5): -
• Susan (6/5): Good service - Clean No fridge
• Ramos (7/5): -
• Andaluz (8/5): My stay was good - Accessibility Cost
• Blade (9/5): -
• Kim (8/5): it's good. - The breakfast is okay, the room is comfortable so far, and the location is very convenient, overall it's okay. the services is slow, the breakfast is not on time.
• Silva (7/5): -
• Estoya (8/5): -
• Erwin (8/5): -
• jeralyn (7/5): -
• Marites (7/5): It was good value for money and location. - Easy access to the shop and the location . No fridge in the room available.
• SHEILA (9/5): -
• Sosmena (7/5): -
• Lovely Mae (10/5): - Location and Staff(friendly and helpful)!!!👍👍👍 A little bit run down
• Denise Yvette (7/5): -
• Emely (7/5): -
• Michael (10/5): - Staff and locality No refrigerator
• Michael (10/5): - My favourite receptionist was working she is so professional Still dont have a little bar refrigerator
• Ann Marie (7/5): -
• Anton (5/5): - Proximity to Mall Robibson parking gards would not let us leave without showing a hotel receipt but we booked online so no receipt, kept us waiting in our car for 10 min while they decided whether or not to let us go.
• LATERAN (10/5): - The room was very clean, I like that. 🤠 Didn't really have any dislikes.
• Antonio (5/5): -
• James (8/5): -
• Shiela (4/5): -
• April (10/5): -
• Jason (9/5): -
• Gricelle (2/5): -
• Regeci (9/5): - Great staff, clean and good location. Water pressure. Shower would start off good, then slow, then stop and then start over again. The television was blurry.
• Edward (7/5): Pleasant and a friendly atmosphere - It was excellent on location Nothing
• Daniel (9/5): -
• Loremie (6/5): -
• Daniel (9/5): -
• Edward (6/5): -
• Romualdo Sonnie B. (6/5): Ok but not convenient - Close to the Mall No elevator, broken due to earthquake and intermittent wifi and toilet smells urine
• Ester (1/5): I would not stay and will never recommend this hotel - Convenient location and access to Robinson Mall Very noisy hotel. You come here to sleep only. The facility has 0 amenities. The room is extremely small and no space to open your luggage. The hotel has rat infestation. You could not sleep with the rats running in the ceiling. Housekeeping only changed towels and bed sheets even after repeated request to clean the room.
• Resty (4/5): uncomfortable - The Bed and the location of the hotel. The AC is dripping water and the floor is all wet. We transfer room but still the same its very different from the last time I check in maybe its the room location or type of room is the problem.
• Jessa Mae (9/5): -
• Lord Phillip (8/5): -
• Cristy (10/5): -
• Colarat (9/5): -
• Bethz (8/5): -
• Mary Cristy (7/5): - Directly in the Robinsons shopping mall, good food, good coffee, good groceries. Water-pressure was very low, even for the Philippines. I guess a problem since the earthquake a few years ago. My wife stayed here a few times before and never had that problem. No smoking area, technically at all. At the advertisement tower nearby, you can ask the guard and then kinda hide it there.
• Flora (7/5): Location was okay - Location Elevator was not functioning
• Torralba (9/5): -
• KATHERINE (9/5): -
• Paul (10/5): - Staff was fantastic and very helpful. My 2nd time staying here and definitely stay again
• jhonny (8/5): - Good and accessable for all, The elevator was not working,
• laila (9/5): -
• Lotis (10/5): -
• Noel (6/5): Prepare your legs for climbing the stairs. No elevator. - Accessible to the mall Elevator is not working. No hot shower.
• Kevin (8/5): - Die Ausstattung des Zimmers war sehr gut. Dusche und Toilette waren separat nutzbar. Das Zimmer hatte ein Fenster, gut belüftet und mit hervorragender Aussicht über Stadt und Umland. Die Shopping Mall ,,Robinsons Place" war direkt daneben, Taxis waren zu jederzeit sofort verfügbar. Auch das Bus Terminal ist direkt angebunden.
• Michael (10/5): -
• Erik Jonas (7/5): -
• Dennes (7/5): -
• Taglay (7/5): Generally okay and comfortable - its convenient location --- nearby transpo, stores, and key offices. Provided work around on the elevators not working Some room amenities are not that thoroughly cleaned or maintained (water heater, bedside tables, Elevator was not working, especially challenging early morning, bfast food bland and was served too late in the morning (730AM)
• Irish (8/5): -
• MA LOURDES (7/5): COMFORTABLE AND CONVENIENT - MALINIS, MALAPIT SA AIRPORT NONE FUNCTIONING ELEVATOR
• Etienne Cuyt (6/5): - No elevator working I am 67 year old. With stairs 5 stock high is very bad. You are not free for go when you want the stairs is too for elder people. She need tell that before you bowling. The elevator was all weeks not working.
• Justin Ronie (7/5): Cool hotel and amazing staff - I like everything about the suites The elevator has technical issue on the day.
• Warren (8/5): - Everything was great the staff were awesome. It was very clean. Great location. The only complaint was the elevator was broke. Not their fault and they were working to have it fixed. Only the broken elevator. Everything else was great
• Marlon (1/5): not comfortable. scam. - It's in the Mall. The elevator is damage and we walk using stairs from 1st floor to 4th floor. no refund or discount.
• Lina Granada (7/5): Thank you, anyway. - Staff are friendly. They're elevator is not working. It's so hard for us going up on 4th floor but actually 6th floor.
• Romualdo Sonnie B. (5/5): -
• Vanessa (10/5): -
• Daryl (7/5): -
• Yannis (6/5): Too expensive for what you get - The bed was comfortable and big Room was pretty small and everything could use a bit of a makeover. Seams like they just repair stuff provisionally instead of fixing stuff properly. The AC was leaking and left a big water puddle on the floor, shower head tube was kind of broken too. Rooms are only on the 4-5 floor (actually like 6-7 floor if you count the amount of stairs to climb up since the elevator was broken). Was not worth the money.
• JAY (6/5): -
• Calamba (8/5): - It’s very nice and clean and comfortable and the mall are very near and the staff are very nice and very friendly
• Michel (9/5): -
• Johnson (6/5): Great room with no elevators - Very comfortable beds, hot showers and great Internet No elevators
• Gemma (10/5): Come and visit and feel more comfortable - Good and comfortable None so far Everything was good.
• Hannah Claire (8/5): it was fair - the elevator was broken during our stay probably because of earthquake but they have water dispenser outside each room which we appreciate. I think room attendant needs to pay more attention while cleaning the rooms, some dust are very visible.. not sure if it was due to the recent earthquake but they are nice so okay!
• Jean (8/5): -
• Fereve (7/5): -
• Rolena (9/5): Recommended! Will go back again - The location is near Robinsons and SM The elevator is not working while we stayed.
• Wayne (6/5): - Within the shopping mall Climbing the stairs up 4th floor hotel rooms because the elevator is not operational
• Sharleen (3/5): - Easy to find. Just in the metro. No Elevator (user stairs to 4th floor), Bathroom is dirty, and you can hear people passing by (not soundproof)
• Susan (4/5): -
• Donald (5/5): Earthquake hotel - The room was nice the bed was great. There's direct access to the mall. The elevator wasn't working because of the earthquake and I had to walk up 6 flights of stairs with a bad knee. I feel as though they should of given a discount to all patrons for the inconvenience of no elevator. Also the shower head was mounted too low.
• Chris (3/5): - Convenient Earthquakes
• Lujean (5/5): Nice people but the room is too small for the price i pay. - Nice and clean No microwave, no mini fridge, no coffee and creamer. Towels are all dirty white looking. But staff was nice and friendly.
• Younes (7/5): Good for short stay - Good location near main shopping and entertainment area No break fast ,bath room issues
• peter (9/5): -
• Jina (5/5): Customer service was wonderful, housekeeping were spectacular but the other guest ruined it for me I was not able to sle - Right next door to robinsons mall Other guest were so loud at odd hours of the night, it’s as if the walls were paper thin and you can hear everything
• Henly (10/5): - We literally walked into the mall, where the hotel is located and into the hotel and up into our room. With a 5 year old, 3 year old and 11 year old in tow, this Hotel is super convenient, just a short stroll from the bus terminal adjacent to the mall. Imagine being tired from travel only to walk right into your hotel room. This is why I choose this Hotel which is the epidemy of convenient. Its Clean, staff are friendly, and the over all experience is on par with any hotel. Was pleased with the ceiing mounted show head which gave us a hot shower with that rain experience. Thanks for everything Go!! This Juan is masaya!!
• Gretchen (9/5): -
• Jakob3337 (8/5): -
• Michael (6/5): Mediocre service - The location The staff on the front desk were not very helpful, I put a request for a 12 or 1 pm check in if possible when I made the booking, arrived at 1pm no staff knew anything about it and nobody had acknowledged my request , very poor service
• Pierrick (10/5): -
• Kevin (4/5): -
• Emily Kristine (8/5): -
• Anthony (10/5): - Very nice
• Steven (9/5): -
• Bowen (10/5): -
• Reah (8/5): -
• MARTA (8/5): -
• Camille (6/5): Its ok fair for a short stay - Easy access to mall It has a urine smell dirty carpet
• Peters (10/5): -

Photos