Hotel Saltos del Paine
Location: Manuel Bulnes 156, Puerto Natales, cl
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience comfort and style at Saltos del Paine, where every room is equipped with heating, private bathrooms, and cable TV for your relaxation.
Convenient Amenities
Enjoy free WiFi in public areas and the option for laundry services upon request, ensuring you stay connected and have all the conveniences you need during your stay.
Secure Parking
Rest easy knowing that free private parking is available on site, providing you with peace of mind for your vehicle throughout your visit.
Book now to enjoy these fantastic features at Saltos del Paine in Puerto Natales.
Important Information
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Family rooms
- Lift / Elevator
- Luggage storage
- Tour desk
- Facilities for disabled guests
- Non-smoking throughout
- Smoke alarms
- CCTV outside property
- 24-hour security
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Wine release events
- Secured parking
- Garage
Rooms Available
-
Standard Quadruple Room, Mountain View
1 Double Bed and 2 Twin Beds
Overlooking the mountains
Entertainment - 23-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Safe and phone; cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Heating
- Daily housekeeping
- Free cribs/infant beds
- Bedsheets provided
-
Family Triple Room, Mountain View
1 Double Bed and 1 Twin Bed
Overlooking the mountains
Entertainment - 23-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Small Single Room
Providing free toiletries, this single room includes a private bathroom with a shower. The single room provides a wardrobe, heating and city views. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Telephone
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
-
Double Room
Features heating, private bathroom, cable TV and telephone.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
-
Matrimonial + Additional Bed
Features heating, private bathroom, cable TV and telephone.
Max Occupancy: 3 (3 Adults)
- Shower
- Telephone
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
-
Standard Twin Room
Offering free toiletries, this twin room includes a private bathroom with a bath and a shower. The twin room offers a wardrobe, heating and city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
-
Standard Triple Room
Providing free toiletries, this triple room includes a private bathroom with a bath and a shower. The triple room provides a wardrobe, heating and city views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Telephone
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
Guest Reviews
- Osvaldo (10/5): -
- Doug (8/5): This a very good value in good location with friendly staff friendly staff. - Very good value and good location Clean
- Peter (9/5): -
- Patrycja (3/5): -
- William (7/5): -
- Peter (8/5): Recomendável - Pessoal gentil, a localização, vista para o lago Mais lugares para malas e tomadas, café de manha mais variado
- Hans (9/5): -
- Rosendo (10/5): Muy confortable y el personal muy amable y cordial. Acceso a todo desde el hotel - Nice
- Elizaveta (8/5): - В целом, это неплохой отель. Есть завтраки, не очень разнообразные, но чем перекусить с утра каждый для себя найдет. Есть где оставить вещи после выселения Отличный персонал: очень нам помогли, когда были проблемы с вызовом такси. Хорошее расположение Слышно все, что происходит в соседних номерах. Жаль, что нет воды в номерах, мы покупали ее на соседней заправке
- Łukasz (7/5): -
- Maria Teresa (10/5): -
- Heidie (10/5): - A great location and very good value and quiet. A very nice breakfast also. The back of the property is a vacant lot. It would nice to clean it up for a more pleasant view.
- Andrew (6/5): Could be really nice, but needs renovation - Position. Staff very helpful Size of room Breakfast, minimalist Hotel very dowdy with significant areas needing immediate renovation.
- MARCELO (8/5): - Buen desayuno. Cumple con lo requerido, sin ser abundante es más que suficiente para el resto del día. Buen ubicación. Cercano a puntos de interés y a lugares para comer y comprar No tiene estacionamientos y sólo tiene un ascensor. Hay bastante ruido en la noche y se escucha al resto de los pasajeros pero en general es llevable.
- Lauren Paige (9/5): - the staff was exceptional. It was the New Year's holiday, and many travelers were stressed. They did an excellent job of managing the flow and accommodating multiple Europeans, Americans, and Asians who were not able to communicate well. One of the better places I've seen do this. the wind, but thats not the hotel's problem the roku tv was useless
- Milene (8/5): -
- Walter (5/5): -
- Anna-Karin (8/5): Bekvämt och prisvärt boende inför vandring - Bra läge och trevlig hjälpsam personal
- Jose Manuel (8/5): - La ubicación. Los horarios del desayuno se amoldaban a nuestras necesidades
- Adrian Gutierrez (10/5): - Buena telacion calidad precios
- Barbara (10/5): Lovely stay in Puerto Natales - The staff was extremely friendly and eager to help!! We were given excellent dinner recommendations as well as things to see. Elevator was not working. Staff helped get our luggage up to our room though.
- John (9/5): Superb -
- Cheryl (7/5): Good - Very good location. Nice breakfast.
- gabriel (10/5): - Great area to access downtown, near of restaurants, and access the tours selected. Staff was great they always willing to help.
- Rob (6/5): - The staff was great, the elevator was not working, the room was clean and comfortable. I was a little concerned about the door lock not being very secure. WiFi worked fine. Breakfast buffet was okay, staff made scrambled eggs for us. The location was good, couple blocks from water and couple blocks from dining.
- Nikunj (10/5): - Very nice and clean hotel. Nothing fancy but looks like a family owned business. The staff was extremely friendly and helpful.
- Dina (6/5): Pleasant - The placement is very good. The personnel is nice! The hotel is very old. The wifi was not working properly or sometimes not working at all. Overall it is way too much expensive for what it is.
- John Stuart (10/5): Friendly hotel minutes from the centre. - Friendly, family run enterprise. Lzte check in handled well. Eating recommendations well offered. They even sorted out my Chilean Sim card!
- Jennifer (9/5): Nice well located friendly hotel - We stayed here the night before and after the W trek. Check in was quick and efficient both times and they stored our luggage, helped call a taxi to the bus terminal etc. Staff were very friendly. rooms were a good size and breakfast was good Toilet flush wasn’t working properly in the 2nd room we stayed in.
- Myles (10/5): Would recommend - Very convenient. Very helpful staff. Good breakfast. Reasonable price. Liked it all.
- Suzanne (9/5): Great stay in Puerto Natales - The room was comfortable and spacious. The staff were exceptional. When our initial tour got cancelled due to dangerous winds, they helped me find an individual guide/driver to take me where I wanted to go in the park on short notice in the next couple days, before I was scheduled to leave for my next destination. I would have loved to have a coffee machine in our room. The furnishings were a little more worn and outdated than I was expecting, but that's just superficial. I was comfortable.
- Cathy (9/5): Great hotel. - The bathroom was brand new, new curtains and blind, bedding spotless. Breakfast was lovely ( juice, tea/coffee/Milo, cheese, ham, bread/toast, cereal and milk plus yoghurt.). The staff were very helpful and friendly. Location was close to lots of dining. The wallpaper in our room was a bit tattered. Wifi was very weak in room but was great in the communal lounge on each floor.
- Mark (8/5): Very good - Good place for a night in Chilean Patagonia
- Peter (9/5): Superb -
- Donald (9/5): Great location, nice hotel. - Location is great. Just a few steps from Europcar, the only brand name car rental place in Puerto Natales. If you land in this town and have a rental car from Europcar, this hotel is the hotel of choice. Wish the staff could speak English. The day we checked in, the girl at the reception did not speak English, although she was really nice.
- babubhai (6/5): - Property is dated
- Pushpa (6/5): - Did not have fans very hot
- Elizabeth (8/5): Very good -
- Donna (8/5): Very good -
- Verified traveler (10/5): - Great service, very friendly
- Stefan (8/5): Very good -
- Kyle (9/5): Great place to stay for comfort and privacy - Great location, staff accommodated us in every way! Told them I wanted fried scrambled eggs (huevos muy frito) for the complimentary breakfast Everything was as expected, but was 2.3 km from bus station to go into Torre del Paine national park
- John B (10/5): Patagonia - Great place to stay in Pto Natales. Staff very friendly, good location.
- Endel (7/5): Good - Service, breakfast, stuff No wifi at the hotel
- Carolyn (8/5): Highly recommend - The staff😍 All was wonderful
- Shenghua (10/5): Exceptional -
- Ashwini (10/5): - Location
- Michael (10/5): Very enjoyable. - Very cosy place run by the owner who was very friendly and welcoming. Bonus. Room had a tub which was super after hiking for 4 days. Everything was great.
- Omer (9/5): Superb -
- Bryan (10/5): Exceptional - Service was excellent
- Colyn (4/5): Disappointing -
- Prabath (10/5): Value for money and friendly staff - People in Hotel Saltos are so helpful and friendly. Property is in a good location, good WiFi, close to many restaurants and bike rental places.
- Ming (8/5): Overall great - Nice and friendly staff Room is a bit old
- Peter (9/5): Superb - Owner is really nice and flexible. Let us check in early, let us check out later and let us store our luggage really safe! He was always available and super friendly! The room was very big, clean, cosy and warm! Best hotel we stayed in so far here in Chile!
- Samuel (10/5): Exceptional -
- Wanidasup (8/5): Very good -
- Marianne (7/5): Good - Near shops and restaurants Noise from the road
- Eric (9/5): would stay again because of the level of service alone, + good location. - excellent staff, check in, coordinating airport transport provided glasses and cork screw, check out. very good hot breakfast of eggs, location very walkable to city square shops/restaurants, as described in listing + big bathrooms. noise reduction from street/hallway. thats it and besides remodeling to thicker doors it is beyond the hotels control.
- Wayne (8/5): Very good -
- Richard (10/5): Exceptional -
- Millado (8/5): Very good -
- Andy (9/5): Would love to stay there again. - Very friendly and attentive staff. Nice lounge areas. Great breakfast. Great location. No air conditioning, so needed to open window to often very strong winds and some night-time noise. We considered this a minor inconvenience.
- Daniel (7/5): Good - Helpful owner. Called a taxi on our behalf. Stuffy room. Requires better ventilation.
- Justus (2/5): Very poor - nothing bad value for money. old hotel, bad wifi and bad breakfast
- Trasoula (8/5): Decent hotel in Puerto Natales - Nice view from the windows. Wifi in rooms was slow. We needed to use the lounge area on our floor. Breakfast was limited.
- Elena (8/5): Very good - Location There is a supermarket and restaurants around The owner speaks English Too high price for a 2* hotel with a terrible breakfast No fruits, no vegetables, sometimes no eggs. I asked to call me a taxi, it turned out to be absolutely a mess so at the end of the day the owner brought me himself to the bus station.
- Hong (8/5): Very good -
- Hong (8/5): Very good -
- Reto (9/5): Superb - Price is very good for what you get. Good location next to restarant and bars. friendly staff! breakfast totally ok for the price.
- Jane (10/5): Highly recommend. Good to be centrally located in town. - Great location, clean and friendly. Breakfast is sensational!
- Reto (9/5): Superb - perfect location in town. Restaurants & bars within walking distance. very friendly and helpful staff. you get a lot for the price.
- Paul (10/5): - Hotel is run by a professional and delightful family.Clean and organizes comes with my sincere recommendation
- William (10/5): - Very friendly staff, easy and accommodating check-in, great room! Very happy!
- Joe (8/5): Very good -
- Joe (8/5): Very good -
- Sachin (7/5): Good - it’s located in a very convenient location. it’s close to many restaurants and plaza
- Christian (9/5): Superb -
- Alessandro (7/5): Good - Nice staff Noisy room from road and winds Toilet reload mechanism broke several times
- Sumathi (9/5): Overall I LOVED this place and would definitely stay here again. Basic but really great staff and location. - Amazing location and the staff gave me a room on the 3rd floor with a really great view! While it is a basic hotel with basic facilities - the staff is incredibly kind. You get a feeling that you are staying with family. Awesome breakfast!!! There was one night where 2 ladies got in really late - not sure if they were drunk? They were so loud and the walls were probably a bit thin so I could hear them while in the corridor. Not the property’s fault I guess…
- Karina (10/5): Exceptional -
- Siyang (10/5): Exceptional -
- Hao (9/5): Superb -
- Carlos (10/5): Very well impressed with the courteous, warm attitudes from the receptionist to the owners. -
- Wong (9/5): Great stay! - Management was accommodating with check in and breakfasts. Location was perfect with shops and restaurants within walking distance. Water pressure was also good! It was really windy during our stay and it was a bit hard to sleep even using earplugs.
- Philipp (8/5): Very good -
- Ori (5/5): Passable -
- Kerry (10/5): - Great place to stay. Central location in town. Staff is so great. Really went out of way to help
- Mery (9/5): We had a great stay at this hotel. The staff was very helpful. it's clean and centrally located. - Breakfast was warm a delicious. Just made for us. Very good scrambled eggs and exceptional coffee. They also had many more things like cold meats and cheeses. The owner was very attentive. We liked everything. We would not change a thing.
- Sara (8/5): - A sort of weird layout with having to walk through the restaurant to get to the pool, but it has everything you need. It’s sort of far from town but we had a car so that was not a problem. Staff was very friendly.
- Albert (8/5): Very good -
- Rachel (7/5): Good -
- Ruopei (10/5): Very comfortable stay and very helpful staffs. - Very nice hosts and good location
- Sebastián (10/5): Exceptional -
- Monica (10/5): - I felt very comfortable being alone at Saltos del Paine. Cristobal, family and team were always acommodating, and hard working. They have great customer service, they are very conscious about sanitary practices yet they made you feel so welcome recommending places to visit, go eat, etc. They helped me to prepare for tours, like packing food, bringing water, etc. One day my agency by mistake left without picking me up, Cristobal immediately arranged a fantastic alternate tour to take advantage of the day! If you go to their family hotel, they will really care for you like you are family.
- John (8/5): - Helpful front desk staff. Difficult to get coffee or tea during the day.
- Verified traveler (8/5): - Centrally located and close to water. Very clean and comfortable. Wifi is only accessible from common areas, but common areas are very nice. Typical breakfast. Overall a nice hotel.
- Guillermo A (10/5): Comfy hotel. - Comfy hotel. Very friendly staff. Breakfast was nice, not very opcions but still good. Walking distance to all restaurants.
- Verified traveler (8/5): Good hotel in Puerto Natales - Good place to stay in Puerto Natales. The front desk staff was excellent: friendly, welcoming and very helpful in getting our group of 4 oriented in town. Room was adequate. Breakfast typical but good. Staff arranged an early breakfast on the day we needed to depart prior to usual breakfast hours. This is a good option if you are unable or don't want to stay in TDP park.
- John (6/5): Close to the water, view from upper stories - Here's an older unit with a few maintenance issues but perfectly serviceable. Breakfast is OK (they'll make eggs for you if you ask) and the only dinner we had there was fine, not great.
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