Highlander Motel

Location: 3255 MacArthur Boulevard, Oakland, us

Star Rating: 1 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Fax/photocopying
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Deluxe Double Room with Bath

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine

• Single Room, Accessible

  1 King Bed

  Individually decorated room

  
  

  Internet - Free WiFi

  Entertainment - 37-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, desk, and phone

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

  2 Queen Beds

  Individually decorated room

  
  

  Internet - Free WiFi

  Entertainment - 37-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, desk, and phone

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Signature Room, 2 Double Beds, Refrigerator & Microwave

  2 Double Beds

  226-sq-foot room with hill views

  
  

  Internet - Free WiFi

  Entertainment - 37-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, desk, and phone

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Signature Room, 1 King Bed, Refrigerator & Microwave

  1 King Bed

  199-sq-foot room with hill views

  
  

  Internet - Free WiFi

  Entertainment - 37-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, desk, and phone

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Deluxe Room, 1 King Bed, Refrigerator & Microwave

  1 King Bed

  Individually decorated room

  
  

  Internet - Free WiFi

  Entertainment - 37-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, desk, and phone

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• King Room

  Offering satellite TV, this air-conditioned room includes a desk and an private bathroom. A microwave, a refrigerator and coffee-making facilities are also provided.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine

Guest Reviews

• Michael (9/5): -
• Felicia (6/5): -
• CÉSAR (7/5): - Se supone que ya no tienes que pagar nada , te piden algo como depósito o seguro para la tarjeta y al final no quieren regresarte ese dinero o quieren dártelo a la hora que ellos quieren , de ahi en fuera todo bien para la zona que es ..
• Itzel (4/5): - The area is as expected. the place could be great if they put effort into it. Bathrooms smell like urine pillows smelled of sweat and have stains burnt linen, marks on bed spread and towels It is a budget option, but the conditions of the place are just ridiculous. The bathrooms need to be properly cleaned not just wiped down. Invest in new pillows and bedding, at least give the exterior a coat of paint. There is potential since the actual rooms aren’t terrible but it needs some actual cleaning and some touc . If you just need a place to crash for a night it’s ok.
• Nicole (6/5): - Bed was clean and comfortable. Room overall was rundown and showed lack of care. Basic items like shampoo (There were two conditioners) had to be requested.
• Jai (5/5): -
• Marco (6/5): -
• Guest (9/5): It was great, I want to be a regular place to go to. - Location was great for to take public transportation today to work. Clean room, excellent staff, I felt safe.
• Shirel (2/5): - Nasty...couldn't even sleep,shower was gross Yuk id rather sleep in my truck and clean wit wipes than ever syay here agian...
• Verified traveler (8/5): Good value - Very cost effective and great front desk staff! Would stay here again. Good value.
• Ly (6/5): - The whole entire property needs upgrades inside out. Decently clean. Everything looks worn out.
• 510wadeh (2/5): Smelt clean but nasty once you looked around. - The room looked clean when you dirst walk in. But as you look deeper into the room you finda Nasty bathtub and dirty sheets on the bed. Nice presentation glad I didn't come in drunk on a late night.
• Neil (10/5): Excellent family owned motel - The family who runs the hotel are great. Very approachable and affable. I would totally recommend stay at the Highlander. Next visit to the bay area, I'll be staying there.
• Margaret (10/5): - It was very clean I was comfortable the lady and guy was very nice people I will stay there any time when I work in oakland
• Dawn (10/5): - This place was extremely clean and comfortable. It had everything I needed, staff was nice, and it was in a super convenient spot for what I needed. There is also a great little French Bakery right down the street.
• Julia (10/5): Exceptional -
• Nesja (6/5): it was convenient. - No breakfast. It was a convenient location. it had a back door that needed to be sealed with weather striping because there was none and I could see daylight around the door and lots of traffic noise coming through. I had to wear earplugs.
• Linda (7/5): Good value and convenient location. - Interesting part of Oakland but pretty quiet, and felt safe.
• Christina (3/5): Would not recommend - Nothing The location, the room smells, sheets and pillows were stained.
• Kira (9/5): Superb - Clean, nice location, friendly staff. Chair in the room was really old and shabby. Needs replacement.
• Anonymous (8/5): Very good -
• Verified traveler (2/5): Worst of the worst - I had a very disappointing stay at Highlander Motel. The room was not up to standard, with significant cleanliness issues, including stained towels and dirty surfaces, which made the space feel neglected. There were also concerning maintenance problems that made me feel unsafe, such as poorly maintained electrical fixtures and structural damage. The staff seemed unresponsive to these issues, and I was frustrated by the lack of support from the booking platform. I hope these serious concerns are addressed to ensure a better and safer experience for future guests.
• Kerryannika (5/5): Quick stay if you need somewhere to shower and rest your head - It was close to where I needed to be and one of the cheaper options Room Cleanliness as well as the cleanliness of the outside areas
• Veronica (3/5): Did not stay, lost 2 nights fee paid - price, but i guess you get what you pay for neighborhood, location, smell in the room, reception area
• Chad (5/5): Passable -
• Robert (8/5): Excellent location, hospitality, service, and experience! - The checkin was very nice and hospitable even though I arrived in the late evening after a long day of work and airline trip. The housekeeping crew were excellent and kept my room clean and smelling fresh. It was a great room to come back to after a long day of activities. Absolutely nothing!
• Jeffrey (8/5): Very clean and low noise. I would stay here again. - Very clean! Wood vynil flooring instead of carpet. I was able to walk around barefoot which I never do in carpeted hotel room. Very comfortable bed and clean linens. Walkable neighborhood, even after dark. Very pleasant and helpful staff. The upholstery on the chair and bench were clean but stained from prior use.
• Brian (10/5): Exceptional -
• Bonnie (8/5): - Didnt provide any of small towel like a washcloth to wash face/body
• Leys (10/5): Good - Great property just one of the rooms didn’t have a working air conditioner No working air conditioner in my room last time
• Alipate (10/5): Highly recommend! Will definitely stay again next time we visit the area ! - Extremely reasonable prices. Very friendly and accomodating staff and attentive and kind housekeepers. The second we walked into the room you can smell how fresh and clean it was and the housekeeper cleaned everyday while we were out and about. It was close to public transport to get to many shopping centres and was close enough to many delicious restaurants and eateries to make ordering Uber Eats affordable Depending on your expectations of Oakland the location may be considered a bit rough for some. But myself, my wife and our 1 year old son went for walks in the neighbourhood without any issues. I wouldn't consider this something I didn't like about the property but this may be an issue for some people
• Mireya (8/5): - The staff was very friendly & check in was quick and very thorough. the stay was very comfortable & quiet, the room was clean and very cozy.. We would stay here again.
• Marcellus (10/5): - Rooms are extremely clean and kept up. Parking lot and grounds are meticulously well maintained as well
• Mirella (10/5): - The place is acceptable, good service. but very noisy area due to traffic!
• Juan (10/5): - Great customer service and spotless facilities
• Frisco (8/5): Home away from…literally… - The staff Rooms smells like cigarettes
• Nancy (8/5): I will return because its an ideal location for me and felt safe. Older motel bit freshly painted inside and smelled cle - Blankets older but clean. Staff accommodating
• Mariel (3/5): Poor -
• Jennifer (8/5): - Quite area
• Chin (8/5): - Hotel was very nice to me. I check-in was mid-night, got bug-bite, then I was promoted to a better room and surprisingly savings. I appreciate it
• Carlos (2/5): - Room smelled really bad and bed mattress was dirty
• Lindy B (10/5): - The owner was very accommodating - she let me leave my things for several hours after checking out in the morning and was very pleasant about it. The rooms are fine. My only concern is that it's tricky to find a nice restaurant/coffee shop in the area.
• Denece (6/5): - It was what I would have expected for the price. The bed was comfortable. I had to wipe off my night stand which was sticky. They need to use some bleach to clean the shower. The street was run down but pretty deserted. There were not homeless folks around there.
• Han (9/5): Nice - The towls is old , should change the new .
• Rene (7/5): Good -
• Bonnie (7/5): Good value for Oakland. - The staff was friendly and responsive. Good heating/cooling system (not too noisy and it worked well). Generally clean. The sink and toilet were very clean and the faucets very clean and new looking. Good shower. Microwave and fridge in the room. Not too noisy at night for where it is. The shower curtain was moldy, but I asked for a clean one and they brought it right away. The bottom of the tub was dirty. The underside of the quilt looked dirty and the towels look dingy, but I could smell detergent on them, so I think they were clean.
• Maria (2/5): - Bedbugs
• Dona (8/5): Bring your own washcloth - Older property, but remodeled pretty nicely. Place was pretty clean, but the phone and the hair dryer didn't work, along with several of the outlets. Asked for an accessible room and got put on the second floor with no elevator. And the weirdest thing ever encountered in any hotel stay ever...went to take a shower, discovered there were 2 bath towels and no hand towels or washcloths. Called down to the office from cell phone after looking up the number because the room phone didn't work, to be told that they DON'T HAVE WASHCLOTHS!! I have never heard of such a thing in all my life!
• Anonymous (1/5): Bad -
• Timothy (10/5): - The building isn't pretty oiutside, but the rooms inside are newly redone, very clean, and nice. The redone bathroom was very nice, and functional. The location is great for exploring Oakland; near bus stops. And the price, well, it's hard to beat! (esp. considering how stupid expensive Bay Area lodging can be!) Next time I'm in the area, I know where I'm staying! :-) WELL DONE!
• Eli (6/5): - The shower did not have hot water, and the internet was very slow. The staff was friendly and property was in decent repair.
• Horace (10/5): Exceptional -
• Bernard (4/5): Disappointing -
• Zoomerboomer (10/5): Exceptional -
• Nikia (1/5): Bad -
• Sonia (6/5): Nice Hotel Staff in a Crazy Neighborhood - People screaming obscenities in the parking lot, a stranger was harassing me in the parking lot, there was shooting outside the hotel and the towels looked dingy. The manager and staff were accommodating, professional and kind.
• Contreras (9/5): Superb -
• Michael (8/5): - Good value. Owners friendly. However, bottom floors hear virtually every step from rooms above. Best to book on second floor to avoid this problem.
• trees (4/5): - Had high hopes for the location close by another activity. Was disappointing: office not open during part of the day. Keycard never seemed to work more than once if at all.
• Dave (8/5): - the room was very good, the drawback is proximity to the street. significant traffic noise.
• Jennifer (4/5): - Very uncomfortable bed, in a not so good area, it felt very unclear. I couldnt even stay, i rented a room at a different hotel.
• ELENA (8/5): - Staff was courteous. Room was clean although bed blanket and bench had a couple of holes. Great Health Food store close by as well as convenience stores and places to drink and eat. Affordable which is saying a lot these days. When in the area will be one of my first choices.
• Michael (10/5): - Great location if you need to stay in that area, and great price.
• Michelle M (6/5): - Room was clean, they need new comforters, mine had a cigarette hole in it, blow dryer was broken.
• Irene (10/5): - Modern style and clean and santized well
• Henry (10/5): - It was pretty cool given the access of buses to different locations throughout Oakland
• Irvin (10/5): - They responded very quick to my messages and the staff were kind to my family would definitely book again!
• Verified traveler (2/5): - Didn't like the service
• Verified traveler (10/5): - Good service. Staff very courteous and friendly. My son and I were very comfortable and felt safe. Would go there again in future.
• Verified traveler (4/5): - It's not their fault that they are in a dirty urban place...
• Georgann (10/5): Great stay!😁 - It was a nice stay. Quiet and peaceful. The front desk personnel was nice and professional.
• Shanita (10/5): omfir stay - Friendly staff and clean rooms. The beds are comfortable and it’s close to food places and stores.
• Denise (10/5): Grateful for such Great service!!! - This was a unique stay because I actually booked the room for my brother that is in the Bay Area and transitioning from an unhealthy living environment to a treatment center for an autoimmune illness. Because of COVID and inability to easily travel, I utilized hotel.com to book him a safe and clean place to stay. He has been happy and personally noted that the staff was very kind and accommodating. I am incredibly grateful that they offered such a great rate and gave such good services. Highly recommend!!
• Verified traveler (10/5): Great job with the motel! - Im very much happy i picked this motel! Great service, great people working there, clean rooms and nice selection of tv channels!😁
• Verified traveler (2/5): - RUDE STAFF BLOOD ON BEDS DIRTY TOWELS. YELLS AT CUSTOMERS AND DON'T LIKE TO CLEAN ROOMS DAILY I took videos and photos of room and dryer up blood on mattress!!!!!
• Aisha (2/5): - I reviewed on Yelp too. No cleaning of room, no toilet paper or working toilet. When I complained, I was yelled at a d told not to be threatening? Really stressful experience.
• Shar (8/5): - The room was fine. There were no restaurants near by. Outside of building was dumpy.
• Michael (2/5): No hot water - There was no hot water and I wasn't able to take a shower because of that issue 😣
• Jackie (4/5): safety after dark - Scary area
• MO (2/5): - Horrible! Filthy! Disgusting! Why Expedia would even offer this place to anyone is beyond me!
• Tracei (10/5): The Highlander Motel Oakland - I grew up in Oakland. I must say that I am so impressed how The Highlander has changed. I was in awe upon entering my room. The king sized bed was perfectly made. I just wanted to jump right in it. Fresh smell. Flat screen tv. Microwave and mini fridge. Bathroom clean and decorated so nice. Excellent heating/air condition system! I booked for two nights and ended up staying an extra night. Also staff was very friendly! As a native of Oakland, I give The Highlander a 5 Star review! I am so looking forward to my next stay at the Highlander! And a food delivery service right to your room.
• Craig (10/5): - Good value. Not an amazing place, but totally worth the $75 I paid!
• Verified traveler (10/5): - The people that work there are very nice The rooms are ok, the price is excellent!!!.
• Hadassah (6/5): - I ended up at this motel because it was the cheapest available that day. I read all the reviews online, and thus was not expecting anything good. To my surprise, the Attendants were all nice; unlike how they were described online; they were kind and courteous. I was pleasantly surprised. When I got to my room it was clean; the bed comfortable and all amenities were as shown online. My room smelled fresh. The only reason I give the ok rating is because as someone described the parking lot issue online, parking was a problem. The parking lot surface is uneven. You have to watch your steps carefully. I fell and left with an injured hand. Nothing serious to fuss about, but I got injured. I read about the uneven parking lot surface prior to going there; so, I will not claim not to have been aware. The motel does not have adequate parking for their clients. You can easily park on the streets when all spaces are taken. I must say, I will go there again if I do NOT find any cheaper place to rest. I still paid $109.00 for my one night stay. You can imagine how much higher the other motels were that night. It was a Tuesday night! ... in summary: the Attendants were wonderful; my room clean and comfortable with all amenities as described online.
• Verified traveler (6/5): - It doesn't matter if you put in for early check-in they can accommodate it at any time. The price is decent if you get it as part of a Rewards program or part of a cash back. They were no obvious drug environment. Place was clean and the owner and service was decent
• Verified traveler (10/5): - It was a really big nice room for a decent price. Clean,didn't smell definitely not a lot of parking in lot ,but street parking. We were pleased 😊
• Verified traveler (8/5): - Very basic, but pleasant. Good price. The man at the front desk was wonderful
• Jessy (6/5): - The place is sketchy, went on a tuesday night & there was no parking. Had to park on the street. Room was decent size. Toilet n sink were clogged. But staff was nice
• Verified traveler (8/5): - Good location close to Laurel area. Thank you......
• Verified traveler (10/5): Nice holiday weekend stay - Overall a very nice motel. Although this is an older motel, my room had been remodeled and was very nice. Quiet stay with no disturbance from other guests or noise from the street.
• Verified traveler (2/5): - My towel had dust from the fan and the chairs has stains that is did not look like someone could sit down bevause of how dirty they looked.
• L (2/5): - Front desk lady was extremely rude. Tried to convince me to take a room without a functioning lock. She wanted me to call her to have her unlock the door anytime I would need to enter the room. room was also dirty, hair on the bed, dirty floors, etc. And she came banging on the door an hour before checkout.
• Yazan (4/5): - AC doesn’t work
• Lou (2/5): - We didn't stay and cancelled reservation. The outside was sketchy.
• Annie (4/5): Not great but not horrible - There was a creep door to the fire escape. It felt unsafe and my mom was freaking out. Also there was a large dirty hand print in the shower. It was so large and obvious that it seemed unclean. Again that freaked my mom out.
• Verified traveler (2/5): - Two visitors only shampoo for one and no new one each day , no daily maid service, sheets did not fit bed. Very noisy due to street traffic, poor quality Tv , very slow internet could not stream movies, never got hand towels as requested had to ask for clean towels daily shower curtain was not real good, location was convenient to Fruitvale Station. Parking was a concern one evening upon return.
• Verified traveler (8/5): - I liked the location not far from places when walking but I didn’t like that there wasn’t many places to get delivery
• Melonie (8/5): - There in the process of fixing it up. But they’re very nice and accommodating.
• Tanya (10/5): The best rest ever - I was so tired my card wasn’t working and the lady Miss Nancy told me to come on in rather than canceling my booking and I came in with my family and she said I already took care of it she said now you could get into your room and she’s so nice I appreciate her kindness the room was nice and clean and upgraded and in East Oakland what Better can you ask for and I had a wonderful night feel like 45 nights and I shall come back this is a great motel no arguing no fussing no fighting just resting Amen
• Julie (6/5): - The staff were very kind and helpful. The website shows coffee in the room however there wasn’t a coffee pot in my room. No wash cloths. Very noisy from the traffic. Carpet very dirty and room had an old smokey smell to it.

Photos