Hotel Rothaus Luzern & Peruvian Culinary Art
Location: Klosterstrasse 4, Luzern, ch
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Centrally located in historical Lucerne, Hotel Rothaus offers a tranquil escape with easy access to transportation.
Culinary Delights
Indulge in the elegant dining room or cozy tavern with attentive service, ensuring a delightful dining experience.
Modern Amenities
Enjoy complimentary buffet breakfast and stay connected with free wireless internet in all rooms.
Book your stay at Hotel Rothaus now for an unforgettable experience!
Important Information
Close by car parks are Parkhaus Kesselturm in 328 feet distance and Parkhaus Altstadt, 984 feet away.Parking is subject to availability due to limited spaces.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Currency exchange
- Kid meals
- Public transport tickets
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Shopping on site
- Television in common areas
- Express check-in
- Free wired internet
- Snack bar/deli
- Internet access
- Wine release events
- Reception hall
Rooms Available
-
Economy Double Room
1 Double Bed
194-sq-foot individually decorated room with city and courtyard views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, safe, and local maps
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
-
Quadruple Room
1 Double Bed and 1 Double Sofa Bed
248-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, double sofa bed, and safe
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Portable fan
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
-
Premium Suite, Balcony
1 Queen Bed and 1 Queen Sofa Bed
355-sq-foot individually decorated room, furnished balcony with city and courtyard views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Espresso maker, room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, safe, and local maps
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Portable fan
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
-
Grand Room
1 Double Bed
194-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and local maps
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Portable fan
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
-
Family Suite, Balcony
1 Queen Bed and 1 Double Sofa Bed
320-sq-foot individually decorated room, furnished balcony with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and local maps
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Desk
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
-
Standard Double or Twin Room
2 Twin Beds
Individually decorated room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and local maps
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
-
Standard Double Room
This double room features a private entrance, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Superior Double Room
This room comes with cable TV with international channels, a working desk and a bathroom with a shower and a hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Single Room
Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room has a private entrance, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Superior Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room has a private entrance, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Family Room with Balcony
This family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a private entrance, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Junior Suite
Rooms are 24 square yards.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Family Suite
Featuring a private entrance, this suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Superior King Room
This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
Guest Reviews
- Daniel (9/5): - Všetko úplne super, v centre mesta, všade blízko.
- Porazan (8/5): - Zentral gelegene Hotel Parkplätze sind extrem teuer
- Alessandra RC (10/5): - Os 2 funcionários brasileiros (um da recepção e o outro acho que era o gerente) que nos atenderam foram extremamente educados, solícitos e simpáticos!!!! O rapaz que nos recebeu na recepcao no momento em que chegamos foi muito prestativo! Gostamos de tudo.
- André (5/5): Genügend - Lage Preis-Leistung.Alles sehr alt
- Marianne (4/5): - Le personnel L’hôtel est très vieux et demanderait une bonne remise à jour. Parquet défectueux dans la chambre, porte de salle de bain toute gondolée dans le bas! Par contre les femmes de ménage tiennent les lieux propres malgré u tout!
- Martin (9/5): -
- Tunahan (7/5): - Konumu tren istasyonuna yürüme mesafesinde 10 dk. Fiyatı da İsviçre standartlarında makul denilebilecek bir noktada.. Odalar küçük
- Jin Wei (2/5): Don’t recommend - sound insulation is very bad, room tidy, bed sheets material isn’t good. Bathroom facilities are very old.
- gobabic (5/5): -
- jasmine (3/5): Für eine Nacht ok. - Klein aber ok. Ruhiges Zimmet Das Türenknallen ..Das Fenster konnte nicht richtig geöffnet werden.
- Daniel (7/5): Recomendaría para pasajeros - Cómodo y accesible No hubo algo
- Roberto (10/5): Pura Vida. - La ubicación EXCELENTE, se puede llegar caminando a todas las atracciones, restaurantes y pueblo antiguo y sobre todo al Ferry para ir al Monte Rigi o Pilatus.
- Oliveth (7/5): - Loud walkways and stairs
- Mazen H. (9/5): - Clean and spacious near the centre I didn't like the blurry glass door of the bathroom
- Liviu (8/5): A good choice to stay in Lucern ! - A good choice to stay in Lucern , clean room , breakfast ok ! Walking distance from Lucern station or by bus .
- Wende (10/5): Walkable to train station, quiet location and close to the old town a great staff. - A close walk to old town
- Simone (8/5): Highly recommended for the central location! - Everything was good except for the low pillow and no extra pillows in the closet. A special thanks to Alfonso for his patience, help, kindness and communication! Highly recommended especially for the central position of the hotel. Only 5 minutes walk to the centre.
- Mieczyslaw (7/5): Gute Unterkunft für Kurzaufenthalte - Unser Aufenthalt im Hotel Rothaus war insgesamt angenehm. Besonders hervorzuheben sind die tolle Lage und das gute Frühstück. Wer großen Wert auf gutes Frühstück und eine zentrale Lage legt, kann sich hier trotzdem wohlfühlen. Die Einrichtung ist deutlich in die Jahre gekommen und erinnert stark an die 80er Jahre – hier wäre eine Modernisierung definitiv wünschenswert. Dennoch waren die Zimmer sauber.
- Margit68 (7/5): - Gute Lage
- MARIA (8/5): Estancia agradable y práctica para dos días - La ubicación, muy cómodo para pasear o coger transporte si lo necesitas. Personal muy amable Desayuno básico pero bien Habitación muy básica pero cómoda y calentita y adecuada para ir con bebés, te proporcionan cuna sin coste y son muy agradables. Las almohadas son muy blandas y el agua de la ducha no salía con la temperatura adecuada, o estaba muy fría o muy caliente. Una pena para el precio del hotel.
- Nicolas (4/5): Would not recommend. - Breakfast ok. Tiny room and bathroom, Windows broken. Old furniture. Very noisy with windows open (road and others in hotel returning late), Would not recommend - photos better than reality.
- Ruben Menke (9/5): -
- Schweiz007 (8/5): Gutes Frühstück mit Mängel im Zimmer - Die Auswahl beim Frühstück war sehr gross und gut. Ich habe gut geschlafen im grossen Bett. Licht hatte es nur an der Zimmerdecke, die andern Lampen ware defekt, zusätzlich war die Steckdose an der Wald halb herausgerissen. Die Türe konnte man mit einer Batchkarte öffnen (Sicherheit) aber die Türe war nicht dicht weil man Licht vom Gang her sehen konnte und dies um die ganze Türe herum.
- christophe (8/5): Dépaysant le charme suisse - Lucerne est une ville chère tout c’est bien passé.
- Paradee (8/5): A pleasant stay in Lucerne - The room was a bit smaller than we expected but we managed to stay 2 nights without any problem. Bathroom was big enough and the water pressure was good. Love the breakfast included in the rate. The variety of food was just right for the size of the hotel and it tasted good and we thought it made our days start better and easier. The afternoon shift front desk staff on the day we checked in was nice and helpful (sorry we didn’t get his name). Bus stops are short walks from the hotel. Overall it was a pleasant stay for us. One tiny point as the wash basin leaked from time to time when we used it. I asked the front desk staff for a bucket to put underneath it and it didn't impact our stay.
- Morgado (5/5): -
- Moritz (8/5): - Sehr nettes Personal, und eine gute Lage um die Stadt zu erkunden
- Kseniya (8/5): Great stay in Lucerne - * the staff was incredible - the greeting hostess named Nora was extremely polite, attentive and calm, definitely confident in her actions and processes. We were allowed to leave our luggage before check-in time, and were pleasantly surprised that although we arrived later on to do the check-in, the luggage was moved to our rooms with the key left for us, and all the check-in procedures were calmly done in the morning. No hassle, no pressure, just what you expect on a vacation * very comfortable beds - we slept like babies! * great location - less than 10 minutes on foot to all the bridges and a bit more till the other side of the city. Perfectly walkable, and even though we were given a visitor's card, we never used it, cause it was always easy to reach all city points on foot from the hotel * decent breakfast, lots of options, everything fresh and nice, the staff is polite and smooth in action, which is an extra point when you crawl out of bed still half sleepy :) * paper-thin walls ! We had a misfortune to have a noisy neighbors next door, and every word they were saying was heard so clearly in our room as if they were sitting on our lap. No privacy and no quiet, sounds like a bad setup if you are on a getaway trip or a light sleeper * confusing lightning - the lamps next to the beds didn't turn towards the bed and generally were giving light in a weird and quite useless direction, and you can't really twist them cause they are blocked * continuous noise from the bathroom - apparently some piping system murmuring, but rather annoying when it doesn't stop for hours, makes you lose your mind a bit
- Jürg (6/5): Bis auf das Einchecken hat alles bestens geklappt. - Das Hotel ist zu Fuss oder mit dem Bus problemlos erreichbar. Das Zimmer war tipptopp, gut geschlafen. Das Frühstück entsprach unseren Vorstellungen, ein vielfältiges Buffet, das immer wieder aufgefüllt wurde. Beim Einchecken haben wir 90min anstehen müssen, mit vielen anderen Gästen. Viele Zimmer waren um halb fünf noch nicht gereinigt .... Es hiess, man könne die Zimmer erst um 18.00 Uhr beziehen, das Hotel hätte Personalprobleme. Der Herr an der Reception tat uns leid.
- Detlef (7/5): Für einen kurzen Aufenthalt würde ich wieder buchen - Fange ich mal mit dem positiven an. Die Nähe zum Stadtzentrum ist perfekt. Das Frühstück ist sehr gut und der Frühstücksraum sehr angenehm. Die Zimmer sind auch sauber. Viele Fernsehprogramme. Ich würde hier für einen Kurzurlaub jederzeit wieder buchen. Im Zimmer muss man tolerant sein. Hier funktioniert der Lichtschalter nicht, Badtür schließt nicht richtig usw. Empfohlenes Parkhaus sehr nah, aber mit 35 CHF je Tag sehr teuer.
- Thomas Hardtmeier (7/5): -
- Pirmin (3/5): Miserable Preis Leistungsverhältnis - Frühstück war in Ordnung Check in ist ab 15 Uhr. Wir sind um 16 Uhr angekommen. Nach 30 Minuten anstehen an der Rezeption wurde uns gesagt, das Zimmer sei erst um 18 Uhr bereit. Sie haben zu wenig Personal um die Zimmer zu reinigen. Da ich das nicht akzeptieren konnte und wollte, wurde uns ein anderes Zimmer angeboten, dies dauerte noch 15 Minuten, völlig akzeptabel. Der nette Herr (Check-in) an der Rezeption konnte nichts dafür, jedoch waren wir nicht die einzigen Gäste, welche das Zimmer nicht rechtzeitig beziehen konnten und dadurch verärgert waren. Das Zimmer, sprich das ganze Hotel ist definitiv in die Jahre gekommen und hätte eine Renovierung dringend nötig. ( abgebrochener Nachttisch, Verputz an diversen Orten Abgeblättert, Wasserhahn im Bad spritzt überall hin, keine Klimaanlage, Lüftung ohne Funktion im Bad, schlechter Schallschutz, etc…) Beim Check-out heute Morgen wurden wir keines Blickes gewürdigt und nicht gefragt wie der Aufenthalt war. Weiss der Rezeptionist, dass die meisten Gäste nicht zufrieden sind und will sich die Reklamationen nicht immer wieder anhören? Alles in Allem stimmt das Preis- und Leistungsverhältnis überhaupt nicht.
- Lisheng (5/5): 很一般 - 位置不错 淋浴房一侧开放，每次淋浴后，卫生间就成水塘，用抹布擦拭干净。洗脸盆无法盛水，塞子坏了，通知了也不修理
- Anass (6/5): - Proche de la vielle ville et la gare. Bon petit dejeunée. La propreté, j'ai trouvé des restes de nourritures dans le tirroire et un peu sous la table.
- Mimoza (10/5): Piacere a ritornare - Una stanza spaziosa e posto panoramico
- Roman (4/5): Nicht empfehlenswert - Für Luzern war es günstig, aber insgesamt enttäuschend Das Zimmer war winzig (angeblich upgrade), ein lauter leerer Kühlschrank, Steckdosen am Bett nur auf dem Boden liegend erreichbar, knarzender Boden, dünne Wände (man hört aus den Nachbarzimmern und vom Flur jedes Geräusch), laute Zimmertüren, verschimmelte Fugen im Bad, mäßiges Frühstück (die Rühreier waren eher eine Suppe), selten so schlecht geschlafen.
- Kerstin (8/5): Zentral gelegen und gutes Preis Leistungsverhältnis -
- Geoffer (10/5): Ubicación excepcional , un 100 en todo - La ubicación es perfecta, muy cerca de una parada de bus y a 5-7 minutos caminando hacia el puente antiguo El desayuno muy bien . El staff m super amable y siempre dispuesto a ayudar.
- Galyna (10/5): - Расположение отеля великолепно! Отличный персонал,реагируют молниеносно на все просьбы.Завтрак просто фантастический! В номере было все необходимое. Предоставили ваучер на бесплатные поездки по городу.И дали ссылку на бесплатный городской вайфай.Предоставили парковочное место! Заселение строго с 15-00 и ни минутой раньше.
- Hans Peter (7/5): Preis-/Lesitungsverhältnis stimmt - Freundliches Personal, sehr gutes Frühstück, Zimmergröße. Alles ist ein wenig in die Jahre gekommen, funktioniert aber.
- Pascal (6/5): - Bruit de la ville beaucoup trop présent
- Patrick (2/5): Nicht empfehlenswert - Gute Lage Betten unbequem und durch gelegen Boden marode Elektrik sehr abenteuerlich
- Cristina (10/5): SUPER - First of all, I'd like to thank the receptionist that helped us the day of our arrive: I made a HUGE mistake with the reservation (wrong day of check-in and check out) and she find us a new room, better than the one I bookes..she was SUPER! The room was spaciuous and clean,with big bathroom. Very good breakfast. All the staff was kind and helpfull, the position of the hotel is PERFECT, really near city center and with a parking a few steps away.
- Georg (5/5): Great location, friendly staff but not a comfortable place to sleep. - The hotel is very convenient distance from the historic center of Luzern. Decent included breakfast and fantastic staff. The room was very run down, and equipped with ill fitting and seemingly cobbled together furniture. fine for a night but the 3rd star is wishful thinking as far as the room is concerned. The room on the 4th floor was extremely hot over night (28°C), and this was only in spring. A fan was provided to circulate the air as opening the window was not an option due to the noise from the bar across the street and drunken fights way into the morning (not necessarily related to the barbet proximity to the city center)
- Per Karl Eric (6/5): -
- Ricardo (9/5): - Boa localização, próximo ao centro da cidade. Pequeno-almoço variado. O quarto estava um bocadinho deteriorado, a precisar de uma reforma.
- Emmanuel (9/5): - short walking distance from train station, I arrived early hotel, hold our luggage, note: hotels provided a transportation pass , we when to tour the town , everything walking distance the the Peru restaurant down stairs , is very good and the pizza across the street is recommended, there also a small store close by like a mini Walmart , it has almost everything
- Nerowolf (6/5): Poteva essere, ma non è stato..... - La posizione, la camera situata in alto comprensivo di un salotto. Il lavandino rotto nel bagno ha reso problematico il soggiorno
- Sheryl (8/5): -
- Alessio (7/5): Got a place to sleep in Luzern, nothing more, nothing less - Location In the room many things were simply broken. The rooms are outdated.
- Nicla (6/5): Pensavo meglio - La posizione La camera era accanto all'ascensore e alla sala per la colazione, quindi molto rumorosa. Camera molto vecchia, il letto molto scomodo,le porte molto vecchie che filtrava la luce esterna,bagno con lavandino rovinato,soffitto con macchie marroni di umidità. La pulizia lasciava a desiderare.
- Silvio (8/5): - Sicuramente l’accoglienza, la posizione e la colazione. La camera aveva ancora il bagno da ristrutturare con la vasca di vecchia concezione.
- Nazmi (2/5): -
- Ali (10/5): -
- Ralf (2/5): Tolle Stadt, schlechte Unterkunft - Gute lagez, nahe dem Zentrum Schlechte ausstatt, heruntergekommen
- Anastasia (5/5): Apart from location all the rest was below medium - The location Old noisy small breakfast basic
- Sebastian (7/5): -
- David (10/5): - Tout .emplacement, literie, accueil, le petit-déjeuner Excellent !! - même arrivé tardivement une enveloppe avec la carte d'accès et les renseignements nécessaires Je recommande !! RAS
- Christian (8/5): Bonne adresse - L’emplacement, le rapport qualité-prix et le petit-déjeuner Le manque de respect de clients asiatiques très bruyants
- Andreas (8/5): - Parkhaus gegenüber
- Frédéric (10/5): -
- Valentina (7/5): Buona scelta per girare a piedi - Ottima posizione Struttura vecchia è un po’ trascurata
- Iuji (7/5): Pilatus excelente vista - Localização próxima do centro histórico, bom café da manhã, funcionários prestativos e cordiais. Falta de frigobar, exaustor barulhento, interruptor do banheiro com mau contato, tomada quebrada próxima da cama
- Strdin Kosir (8/5): pleasant, well located. - we got free upgrade to a family room, so the room was spacious with a balcony with a partial view of the emountains. the breakfast was good. The location is perfect easy walking distance to the centre. there is no parking at the hotel. There is not even a possibility to stop with the car and ask where to park. the wrote they will assist us when we reach tehere but really it is impossible to stop in front of the hotel. so we looked for a parking garage only to learn later there is a cheaper off gorund parking.
- Ivo (7/5): -
- payal (8/5): -
- Elisha Louise (10/5): -
- Aynur (7/5): - The location was good, close to the city centre. the breakfast was good. it's an old style hotel, and it definitely needs refurbishment, with the worst bed I ever had.
- Rai Carvalho (10/5): Excelênte - Quarto aconchegante, limpo com varanda. Café da manhã excelente e todo o hotel é um charme, assim como a cidade de Lucerna. Os funcionários muito atenciosos. Hotel é perto da estação de trem o que facilitou muito nossa chegada e partida da cidade. Não tenho que reclamar de nada. Recebemos do hotel um voucher que dava direito ao transporte púbico dentro da zona central da cidade e aproveitamos para fazer um passeio de barco pelo lago de Lucerna.
- Robertoman (9/5): - Very nice apartment, and a great breakfast. Close to everything, A little fridge would be a nice improvement. As we are travelling, we are carrying some food with us for lunches. And I am finding it difficult to get used to these strange European bedding arrangements. Two singles makes a very poor Double, and two single quilts as well, and the weird huge pillows? Anyway, maybe that's just me.
- Jekaterina (9/5): - Excellent location, good value, comfy bed. Breakfast is very good and staff was nice Renovation hasn't been done in the bathroom for a good while. There was no enamel inside the bath, it was black. Even though reception supposed to be open from 7am, it was closed at 7.15. People were waiting in the hall
- Volodymyr (4/5): -
- Felix (3/5): Decepción y falta de conservación - centrico y bien situado Enchufes y conservación general en mal estado Cobraron fianza por un adaptador cuando no podíamos conectarnos en los enchufes, ya que se desencajaban de la pared En la ducha se salía todo el agua y para personas un poco altas, muy difícil ducharse
- Lisa (7/5): - Clean, good size balcony No fridge, no space for luggage, had to have it in inconvenient location.
- Christian (9/5): - Proposition de parking payant réservé à l’hôtel
- Mojan (5/5): It was not bad you can stay there just one night. -
- Wesley (4/5): Teleurstellend - Het personeel De kamer De hygiëne De badkamer Het bed De kussens Er was geen eens airco
- Muhammed Nasim (2/5): If u are ready to compromise all convenience just for the sake of location, go ahead with this hotel! - Location Everything from facilities (all are outdated) to staff behavior (not friendly) to room/bathroom size (tiny and congested)
- Junhao (9/5): - 位置距离火车站很近，很方便
- Roldán (10/5): -
- Ylenia (6/5): -
- Muriel (9/5): -
- Dirk (7/5): - Zentrale Lage, super Frühstück, Zimmer, besonders das Bad schon deutlich in die Jahre gekommen.
- Saleem (9/5): -
- rene (4/5): -
- Aeddy Ezzairy (8/5): Simple. Value for money if you book early. - Quite sentral. Walking distance to hot spots. Good clean bed. Not so much varieties for breakfast. Elevator too small. Walls, doors and windows are not sound proof. Can hear people talking outside the walkway. Old furniture.
- Barbara (10/5): - Gute Erreichbarkeit, Preis/Leistungsverhältnis
- Halah (8/5): -
- reema (8/5): -
- Alexandra (9/5): -
- Kanmasorn (10/5): - ดีมาก
- Juliana (10/5): - Poloha, čistota, jedlo, personál Všetko bolo OK
- Cem (9/5): - bon petit déjeuner bon emplacement
- Prashant (10/5): - Very nice and clean room with proper amenities as indicated in the booking.
- Anton (8/5): -
- Victor (8/5): Très bon rapport qualité-prix. - Emplacement central. Service aimable. Déjeuner varié et correct. Très bon rapport qualité-prix. Chambres éventuellement à rénover un peu pour être plus au goût du jour.
- Kalbermatten (9/5): -
- Jane (3/5): Nicht empfehlenswert - vom Schlaf konnte man nur träumen, bekommen hat man ihn nicht! - Die Lage, sehr kurzer Weg (10 Fussminuten) zur Altstadt. Das Hotel hat keine Parkplätze direkt am Haus, wir mussten in einer Nebengasse auf einen vom Hotel gemieteten für starke 25 CHF Parkplatz parken. An Schlaf war nicht zu denken. Die Wände wie aus Pappe - total hellhörig. Bis Nachts um 2 Uhr war Lärm in den Gängen und ab 5 Uhr morgens ging es dann weiter. Als wir dies beim Check out erwähnt haben, wurde nur mit den Schultern gezuckt. Das Frühstücksbuffet war sehr minimalistisch. Und die Produkte, welche angeboten wurden geschmacklich nicht fein.
- Roman (10/5): - Ein gutes Hotel, für zwei Nächte ist alles in Ordnung
- Camilla (10/5): Highly recommend - Breakfast was excellent, the room was enormous and had a large balcony. I requested a quiet room because I knew I would be experiencing jetlag, and they delivered! The room was quiet, and big, and very comfortable. If I go to Lucerne, I hope to stay here again. It's very close to all the good stuff.
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