Gorillas Volcanoes Hotel
Location: Ruhengeri-Gisenyi Rd, Muhoza, Muhoza, RW
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Enjoy the health club and outdoor pool during your stay at Gorillas Volcanoes Hotel.
Dining Options
Savor a meal at the on-site restaurant or opt for room service. Unwind with a drink at the bar/lounge.
Featured Amenities
Access complimentary wired and wireless internet, utilize the business center, and benefit from express check-in.
Book your stay at Gorillas Volcanoes Hotel and explore the attractions near Cathedral of Ruhengeri.
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 10:00 AM - 10:00 PM
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Nature reserve
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-in
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Nature reserve
- Banquet hall
- Secured parking
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Economy Single Room, Hill View, Garden Area
1 King Bed
Features a private balcony/patio
Internet - Free WiFi and wired internet access
Entertainment - 24-inch TV with digital channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Deluxe Double Room, Hill View, Garden Area
1 Twin Bed
269-sq-foot room, balcony/patio with garden and hill views
Internet - Free WiFi and wired internet access
Entertainment - 24-inch TV with digital channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area
2 Twin Beds
Balcony/patio with garden views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 24-inch TV with digital channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Executive Suite, 1 Bedroom, Hill View, Garden Area
1 King Bed
50-sq-foot room, balcony/patio with garden and hill views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 24-inch TV with digital channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Bedsheets provided
Guest Reviews
- Curtice (6/5): Friendly, helpful staff, but some distance from NP - Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable.
- Brian (8/5): - Good sized room. Plenty of hot water in the shower. Comfortable bed.
- Verified traveler (10/5): - Great customer care
- Verified traveler (10/5): Excellent Customer Care - Clean rooms, quite and great customer care
- Verified traveler (10/5): - The stay was great. The hotel is lovely and the staff is really flexible.
- Nicolai (8/5): - Kleines Hotel mit sauberen kleinen Zimmern und einem schönen Garten mit Pool. War sehr ruhig und angenehm, da nur wenige Gäste da waren. Das Essen war im Vergleich zu umliegenden Hotels sehr gut. Kann das Hotel auf jeden Fall empfehlen
- Bjarne (6/5): Overnatning i Musanze. - Meget lydt med trafikstøj fra vejen. For lidt / svagt lys på værelset. Ingen myggenet.
- Anders (6/5): Fint til prisen - Et ok hotel til prisen men noget slidt og ikke luksus. Fint wifi og søde smilende personale.
- Sergio (6/5): The gorillas are great! - Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
- EF (8/5): Pleasant hotel on the main road out of town - Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
- Chanh (6/5): - Positiv: + gutes Frühstück (sogar ab 6.00 Uhr, bei Bedarf auch bereits um 5.30 möglich); man kann quer durch die 2 Frühstückssets/-menüs auswählen. + freundliche Mitarbeiter (bis auf die weibliche Rezeptionistin, die "muffig" und gelangweilt wirkte) + hofseitige Zimmer sind ruhig (ACHTUNG: poolseitig gehen die Zimmer auch auf die Hauptstraße und sind sehr laut) + tolles Service: die vom Wandern schmutzigen Wanderschuhe können innerhalb einer Stunde außen gereinigt werden (Kosten: USD 2/RWF 2.000) Negativ: - hofseitige Zimmer haben eine sehr schlechte Wifi-Verbindung - abends ist das Licht im Zimmer unzureichend: Es gibt nur auf einer Bettseite eine Nachttischlampe und eine weitere am Schreibtisch. Kein Deckenlicht in der Mitte des Zimmers. - aus der Toilette stinkt es nach Kanal; sogar wenn man den Deckel zumacht und die Badezimmertür zumacht, riecht es zeitweise bis ins Zimmer rein.
- Verified traveler (6/5): Fine for the purpose - It was fine for the purpose but it is quite close to the main road so not terribly relaxing
- Verified traveler (8/5): Hôtel d'une nuit - Endroit plutôt tranquille. Le préposé à la réception était tout sourire et d'une grande gentillesse. Le petit déjeuner correct sans plus. Bon endroit pour y passer une nuit.
Photos
