Residence Inn Cherating
Location: Lot 826, Mukim Sungai Karang, Cherating, Pahang, 26080, Cherating, MY
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Indulge in the outdoor pool and spa tub for a relaxing stay.
Dining Options
Choose from a variety of dining options including Paradise Cafe, coffee shop/cafe, room service, and a bar/lounge.
Convenience and Comfort
Enjoy complimentary Wi-Fi, wedding services, buffet breakfasts, and well-equipped rooms with modern amenities.
To book your stay at Residence Inn Cherating and experience all these fantastic features, visit our website now!
Important Information
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 12:00 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Meeting rooms
- Smoke-free property
- Wedding services
- Use of nearby fitness center (discount)
- Pool umbrellas
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Stair-free path to entrance
Rooms Available
-
Standard Room 2 Single Beds
2 Twin Beds
344-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
-
Standard Room, 1 King Bed, Accessible
1 King Bed
344-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
-
Executive Room, 2 Queen Beds (Deluxe)
2 Queen Beds
409-sq-foot room, balcony with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
-
Deluxe Room, 2 Queen Beds
2 Queen Beds
409-sq-foot room, balcony with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
-
One Bedroom Suite
1 King Bed
689-sq-foot room with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
-
Standard Double Room, 1 King Bed
1 King Bed
Overlooking the garden
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
Guest Reviews
- Verified traveler (4/5): Disappointed ☹️ - ✅ the pool ❌ the room is smelly, no one come to clean the room or at least collect the rubbish. ❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. ❌overpriced with below average services and room conditions.
- Goh (6/5): Facepalm - The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
- Izaha (4/5): Menyedihkan - 1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
- Danial Sharif (8/5): Worth it! - Awesome
- Fae (8/5): - No trash/plastic bag provided in both room and bathroom dustbin upon my stay
- Badrul (6/5): - Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
- Guest (10/5): - Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
- Azah (8/5): Family Short Vacay - Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
- Nur Aini Mastura (8/5): 2 family vacation - Spacious even with extra bed in it. We stayed in the standard connecting room. Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
- Verified traveler (8/5): - The swimming pool
- HF (4/5): - The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
- Sarah (6/5): - Dirty room.. Dust everywhere.
- Verified traveler (8/5): - biashe biashe je
- Siti (2/5): - The room is full of dust (table, desk, tv and floor). The room was not packed when we checked in. The kettle is also dusty and rusty. The clogged bathroom caused water to stagnate while we were bathing. on our second, we asked for a packed room and a stained-glass bathroom. but unfortunately when we returned to the room at night, the room was still in the same condition, unpacked. during my check-in I had a cold due to dust allergy.
- Suhaini (4/5): - toilet in the guest room not cleaned properly. guest tolet at basement (near lobby area) was also very dirty & not maintained. selection of buffet breakfast not very variety.
- Wei Han (4/5): Bad experience during vacation with family - This is bad experience especially with Family for holiday! I am being charged almost closed to "double" by booking via hotels.com by comparing to the checked in day rate. The hotel room basically with old furniture and smelly and totally different from the photo posted in Hotels.com website. I supposed stay in the non-smoking room but my daughter found the cigarate waste in the drawer and found the expired food in the refrigerator! I booked the hotel for 2 days and I checked out on the next day and book another day hotel in Kuantan.
- Verified traveler (4/5): - The furniture is in a run-down condition/old and the room had musty smell when we entered. We believe it can be improved.
- Verified traveler (6/5): - No clean and telephone does not work well, closet smell bad and dirty, one of the sheets were dirty.
- Syabana (8/5): - We have to call for the room service a few times to clean the room. By right, it's hotel responsibility to clean every morning despite our reminder.
- Verified traveler (4/5): - Liked the pool view room and it was quite spacious . Swimming pool was clean and facilities was ok. A very beautiful beach just in 5 min walking distance And there are many things need to be taken care here ; especially room cleanliness, room and balcony was very dirty and the floors were sticky and we had to ask the housekeeping to clean it for us and that guy used the same dirty water to mop the whole room and it was damn smelly . Toilet wasn’t that clean too as there’s a lot of stains on the floor, plus the aircond was not cooling at all, we had to call the maintenance and they repaired it while we were in the room , I think all this need to be checked and cleaned before guests arrive. I really hope the management will look into this matter .
- Tomoco (8/5): - I prefer a little more cleaning up room and shower room. Because of the season, inside room and shower room are humidity. staffs are really kind.
- Verified traveler (8/5): - parking facilities do not give priority to the customers overnight.
- Verified traveler (4/5): - Very basic property nothing special. Overall below average experience.
- KYntCttge (8/5): - Overall ok..cume toilet shower asyik tersumbat
- Verified traveler (8/5): - It was quite far from the beach for my liking but the hotel was good and comfortable.
- Emt (10/5): - Bersih,selesa tapi sejadah xde dlm bilik
- Mahani (10/5): - very clean,staff also very helpful,pool side need more improvement,breakfast so tasted
- Asmizan (8/5): - The second day i stay at the other room, the toilet curtain was in stain & smelly.
- hawa (8/5): - The room is very good. Breakfast tasty. Room is clean.
- Mohd Zukri (10/5): Worth to put up your night. - A nice, enjoyable and comfortable place to stay, nice breakfast provided. Staff were friendly and welcoming. Plan to be there again with family in near future.
- Verified traveler (10/5): - Everything is good
- Verified traveler (6/5): - Property is old and under maintain, however the staffs are very friendly and professional. I like the staffs, they served from their heart!
- Verified traveler (4/5): - Requested for connecting room.... but my booking were mix-tub... the hotel front office said the booking came to them separately and they did not know that I have made 2 rooms request... Arrived at the hotel 3:45pm... room not ready... ask us to came back in halve and hour and promised to call once rooms are ready.. No one call... came back by ourselves... about 6pm... did not get connecting room... only manage to have 2 room next to each other... Having some difficulties because of our kids next door, in and out of the room to get to each other.... First came in to the room... without drinking water... asking for toilet rolled did not delivered... Asking for extra bed... called 3 times from afternoon after check-in... House keeping only managed to deliver to the room at 12:30am... ??? checked out.... credit card machine did not work... have to pay cash... This is first and last.... Thank you very much...
- SAZA (8/5): - The food was good.
- Verified traveler (8/5): - Service Good cuma perlu baiki dr segi ketersediaan bilik. Check in kol 3 tapi dapat bilik pukul 4 lebih.
- Verified traveler (6/5): - The carpet is dusty, the room is smelly, toilet cover is broken
- Verified traveler (8/5): - Good as it is. Keep the good image up
- MIMI (2/5): - We stayed at room 213 (quad room). Only 2 towel provided, more towel, youll be charge RM5/each. The reading lamp has no bulb (funny eh), my son killed a cockroach in the bathroom, plug for water heater nearly detach from wall (afraid to use), tv channel not so clear (i think satellite tv channel should be clear), cracked plain wall without any picture hanging (not as good as in promotion picture)..
- Verified traveler (10/5): - Very comfortable
- MOHD (8/5): - old school style
- Verified traveler (6/5): - Only one card per room which is not convenient for guest
- anonymous (4/5): - The beach is 5 min walk. food was below average. service is very slow. we have to wait until 5.30pm for check in due to rooms not ready.
- Zuraidi (4/5): - The hotel room is running down and the toilet floor & toilet bowl are dirty. We have to call the housekeeping to clean it up.
- Verified traveler (8/5): - Room is clean
- JS (4/5): - Basic mid range hotel. I had a particularly bad experience as I waited a few hours and had to make several calls before given the keys to change room (the first one we got had a damaged bathroom door that got stuck all the time). There was a dead cockroach in the next room we got. The pool was crowded because of the school holidays, wish there was a separate section for adults only.
- Imran (8/5): - It was comfortable
- Veerannan (6/5): - Good
- Verified traveler (8/5): - Every time shower the bathroom gets flooded both our room and our children’s room. It takes a long time for the water to drain before the next person can use the bathroom.
- Edie (8/5): - room is nice and clean..pool is ok..
- Michael (4/5): Smelly room. - The room is smelly.
- Verified traveler (2/5): - 1. No available room during check-in at 6pm 2. Shortage housekeeping staff 3. No manager on duty during the incident 4. Slow repose from staff
- jim (8/5): - close to the beach. nice staff. clean. comfy. nice. close to the wave.
- Snsoleha (8/5): - Nice hotel, a bit slow check-in time, nice view, room also nice facing the pool..old furniture but still look great
- DrNoor (4/5): - It was a bit frustrated with the cleanliness of the room. The rooms’ makeup for second day stayed were really not so good.
- Verified traveler (8/5): nice - i have nothing to complain. hotel staff is friendly. nice receptionist. thank yoi
- Sumaiyah (6/5): - The suite was great...but makeup room service was not done on daily basis. However, the deluxe room was bit smelly and no spoon provided for guests to make coffee....
- Nana (6/5): - My kids like swimming pool,bfast need to upgrade, aircond need to service
- Zulkifli (8/5): Comfortable hotel near the beach - You can feel the tranquility, the hospitality of the village folks and very near to the beach.
- Verified traveler (10/5): - Near to the beach..calm n relax.wil recommend to my friends
- Verified traveler (10/5): - We had a very pleasent stay at residence inn. We enjoyed the swimming pool, had one meal at the restaurant and used the laundry service. Everything was perfect. There was a small pb of reservation for fireflies but we coyld join even if the booking wasn't registered. To book tours and get reliable informations on buses/ ferries, the bestis Dinbadger in town.
- J (8/5): Good if you just want a place to sleep at night. - It’s not a beachfront hotel. But it’s relaticely comfortable. The rooms look renovated. But it’s as no frills as it can get. Beach access is 5 minutes away.
- Verified traveler (8/5): - Good
- HafiZ (8/5): - away from the beach
- Tan (6/5): - Nice location as the hotel is very near to Cherating Beach. The staffs are very friendly and helpful.
- Verified traveler (6/5): Room Cleanness - - It is a non smoking room, but bed sheets with strong smoking smell. - Toilet was horrible and i need to call the front desk to clean it after check in. - The air conditioning in room blow out some bad smell and i believe partially because of the carpet. I need to open the glass door whole night to have some fresh air in the room.
- Nurul (8/5): Nice pool view - Nice pool view but old furniture..spacious room, comfort bed, no carpet..a bit far from beach..
- Verified traveler (8/5): - The breakfast is very good with plenty of choice. The room is confortable.
- rulez (10/5): Perfect short vacation - My kids lovethe pool. However pool short of towel..
- Her King (2/5): Not A Pleasant Stay - When first step in the room, you will find the room is run down. Old furniture, old bed, it didn't look like 3 stars hotel. The room condition is bad but at least please keep the room clean. Musty smell in the bathroom and it didn't clean up well, feel very uncomfortable when using the bathroom. The water in the swimming pool is dirty. It is not clear. Overall, it is not a pleasant stay.
- laine (2/5): - Very dirty, outdated hotel. Photos that are listed must be from 20+ years ago, because the hotel did not look anything like the photos we saw.
- jainal (4/5): Cleanliness not up to marks - Need an improvement surrounding and inner room. Dirty and look like no one maintains the building
- yvonne (6/5): The beach not attached to hotel. - Hotel room not so clean. We need walk out from hotel around 10 minutes then only can reach the beach.
- Lee (4/5): Bad experience - Overall is a disappointment. Dirty & smelly room. Breakfast so so. Dirty swimming pools. Sorry to say that I just want to get out of there the moment I stepped into the room!
- shafiq (8/5): Strategic location - Hotel yg selesa,cuma ada beberapa perkara yg perlu dibaiki -Wifi rosak -Bilik air agak kotor tapi tidak teruk -Balkoni jugak kotor sedikit Yg lain semua ok saya sangat berpuas hati
- asmak (8/5): just nice - late arrival, quick check ins.. nice comfortable room facing the pool. all ok except hot water not really hot as supposed to.
- Rama (4/5): Smiley staff. - The staffs are good but unfortunately the room smelly especially the carpet. The hotel not really near to beach. Need to come out from hotel and walk for 5 min. They only provide 2 towels for room with 3 guests. Their swimming pool really good. My young kids 2 and 5 years old really enjoyed.
- Verified traveler (10/5): Oh wifi - wifi facility is less user friendly
- Verified traveler (10/5): - Nice. Excellent. Beautiful. Terbaik. Will repeat again. Nearby beach. Easy access to outside restaurant & shop.
- Verified traveler (8/5): Clean & comfort room - I would like to go again after this. Moreover if the rate have discounts haha
- Hazilin Bin (8/5): - Nice place to stay but beach is a bit far from hotel.
- ina (8/5): Nice and interesting hotel - Bilik mngadap kolam....anak2 suka...kolam sesuai dengan kanak2..tp klau ada penjaga lg baik coz jakuzi terletak dilaluan ianya dalam...semuanya yg lain ok...dkat dengan pantai...
- Arif (6/5): Billing - Everthing just fine here. My concern is, I need a bill or receipt to proceed with claim process . Kindly advice
- Ruhaiyu (8/5): Residence Inn Best - can variety more food for breakfast. we love to stay in this hotel.staff very friendly and helpful. thinking to be there again in the next trip.
- mohd wafi (10/5): Staff friendly and cooperative - I enjoyed staying here with my 3 YO daughter and handicapped wife.
- Verified traveler (8/5): Nice hotel - Nice hotel. Clean n friendly staff. Quite surroundings and not much choices for dining’s
- Verified traveler (10/5): nice hotel close to the beach,a 10minute walk - a good hotel with all the facilities..will come again next time with family..
- Kamarutzaman (6/5): Strategic hotel to the beach and easy to find rest - Friendly staff and help full easy to find food. Near to the beach.
- Nurul syafiqah (10/5): Nice room - It was beyond my expectation, it was great! We all love the stay.
- BAHAR (8/5): My room near pool. Easy for my kids. I - Overall. Great. this is my second time stay at this hotel.
- Salleh (6/5): The room is very comfortable. - It took us for about 45 minutes just to check in as our room was not available. As we have been driving for more than 5 hours, it was a very tiring and unpleasant experiencs. Hope to be stepped up for the sake of the hotel customers. TQVM.
- enn (6/5): - I stayed in a room with 2 queen bed . It mean more than 2 person but i only got 2 towel. I need to pay for xtra towel.
- fariza (4/5): Bad experience - My room was black-out starting at 5.30pm and i was given a new room 5 minutes before 8.00pm. It was dark. I'm all wet as I was just got back from the pool. I have to wait another 15 minutes to get the housekeeping to send towels at the new room that is after i made two calls. Me and my kids were bitten by mosqitoes. No beach access (I didn't realize when booking). Foods were not tasty and not a lot of choices. Bed is not comfy (I can feel the mattress spring). Wifi can't be connected. But the staffs are friendly.
- CikMi (8/5): Nice Hotel - Very helpful staffs. Fast check-in/check-out. Separate swimming pool for kids and adult. Have volleyball field. 5 mins walk to beach. Many places to eat.
- laili (8/5): nice room n very close to the pool - very good price for a family stay with comfortable room condition just wifi password is not enough.
- Ahmad (6/5): Nice hotel with swimming pools - Hotel is nice (like newly renovated). Great swimming pool for adult & kids (separate). Only downside is you need to walk about 5min to go to the beach (outside hotel area).
- Lynn (8/5): Great Stay - I'm staying in deluxe room with 2 queen bed. The room interior was a bit old but ok. Bed blanket pillow were very comfort.The pool for adults & kids was great. I had a good time with my family.
- lim (6/5): - It's close to the beach and value for money. 1 of the rooms, the condition was quite old and smell moldy. The other was renovated.
- Verified traveler (6/5): Satisfactory Stay - The hotel is satisfactory. Location is near to beach and eateries. But the interior of the hotel room needs refurbishment - furnitures are old, bathroom has wet and moldy smell. Air-cond can't be controlled and the next morning it stopped functioning and there was water dripping from the air-cond unit. It certainly needs fixing. However, the exterior of the hotel is pleasant looking as it was newly painted.
- cik mong (8/5): nice - nice room,i got the room in front the pool,very calm place
- dinayu (6/5): Just ok for small family - Quite comfortable for small family. I’ve to wait for 35 minutes for my room to get ready. The pool was ok for the kids to swim.
Photos
