Sleep Inn & Suites Carlsbad Caverns Area

Location: 3825 National Parks Highway, Carlsbad, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Lift / Elevator
• Fax/photocopying
• Facilities for disabled guests
• Shared lounge/TV area
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Secured parking

Rooms Available

• Standard King Room - Non-Smoking

  This room features a microwave, a small refrigerator and a coffee machine. A private bathroom also comes with a bath or shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Queen Room with Two Queen Beds - Non-Smoking

  This room features a microwave, a small refrigerator and a coffee machine. A private bathroom also comes with a bath or shower.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Suite - Non-Smoking

  This air-conditioned suite is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Room - Non-Smoking

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Non-Smoking

  This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Suite - Accessible/Non-Smoking

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room with Accessible Tub - Accessible/Non-Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room with Roll-In Shower - Accessible/Non-Smoking

  This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Bernard (8/5): Hotel correct, bien situé pour aller aux Carlsbads Caverns -
• Raymond (10/5): - Breakfast was good. Location for Carlsbad was perfect. Staff was really nice & easy to talk to. Nothing
• Barbara (8/5): -
• Dees (7/5): -
• Stewart (10/5): - Clean comfortable stay The shower and toilet were complicated to work and the door to the room was tricky to open.
• Antonio (9/5): -
• Brady (4/5): -
• Elia (9/5): -
• Sherry (10/5): It was lovely - It was very clean and the staff was wonderful! The room was convenient and spacious! Nothing
• Leanne (10/5): - Very clean, good value for the money.
• Marcia (8/5): -
• Araceli (8/5): Overall this place is a nice place to stay, recommend it - Nivlce and clean, beds are comfortable and warm breakfast was good. Lady who made breakfast is such a sweet lady Front desk didnt have a smile, have been to other hotels and they are excited to receive you. Didnt have a problem with them just when you would ask them for help their face said it all, would help you because they had to. They need to smile more and make you feel welcomed
• Peggy (8/5): - Was great location for our caverns visit and very clean and comfortable Could hear loud footsteps overhead in late night and early morning hours
• Pietro (8/5): -
• Richard (8/5): -
• Jill (6/5): - Breakfast was disappointing The eggs didn't seem real
• Duane (7/5): - Location was good Breakfast was sparse especially the first day. Desk staff were friendly but somewhat disorganized and didn’t seem to know how to deal with third party bookings. At checkout I was told they weren’t able to give me a receipt because it was a third party booking. It’s needing some updating, washer and coffee machine falling apart.
• Shelley (10/5): - The No pet policy. Especially for short term stays.
• Rebeca (5/5): Regular - Fácil aparcamiento y fácil acceso al parque nacional de las cavernas. Como no estés en la última planta, los ruidos de la gente encima son horribles. En la planta baja, los coches aparcan en tu ventana, así que 0 intimidad y la farola toda la noche dando luz a la ventana. Almohadas incómodas.
• Zachary (10/5): Great location and staff, would definitely stay here again! - Friendly and helpful staff, convenient location close to both Carlsbad Caverns and Guadalupe Mountain National Parks, and lots of good options to eat nearby!
• Denise (6/5): It was a place to stay in Carlsbad. - Location was good. Staff was very nice. Pool was blah - just in a room and it was cold. We sat there for a while while we did our laundry. I really needed to do some laundry as the the laundry was closed at last place we stayed :(. There was a sign saying something about not washing clothes from the oil fields and the washer and dryer didn't really smell and looked clean but our laundry came out smelling bad ... like oil. Rooms were dated and bed not comfy, no app options on TV to stream channels. Same price we paid for all our other hotels on a 12 day trip that offered a lot more.
• Jacks (8/5): - Nice big clean room with comfortable beds The pool was a little too cold, which was unfortunate because it was the main reason I booked the hotel so my daughter could go swimming.
• Julia Karine (7/5): -
• Luciana (8/5): -
• Christopher (1/5): -
• Devin (10/5): -
• Jesse (10/5): -
• Michael (9/5): wirklich sehr gutes Hotel, Check in minus - gutes Hotel, recht neu, gutes warmes Frühstück Zimmer waren um 16.oo Uhr nicht fertig; nach mehr als 1 Std. Wartezeit immer noch nicht.
• Cordova (8/5): - Very clean Pool was frigid. Too cold to get in.
• Fannie (7/5): Decent - Nothing fancy but decent value. People were nice, rooms were clean. Convenient parking. Some reasonably healthy breakfast options. It's very chain like... it's ok I guess.
• Larry (6/5): -
• Andrea (4/5): -
• Giraitis (7/5): -
• Ana (10/5): -
• hernandez (9/5): -
• Garcia (10/5): -
• Catherine (9/5): -
• steve (10/5): -
• Lindsay (8/5): - Very clean and updated Very clean and updated and had a walk in shower! I'm not old but that's just easier, lol
• Dan (9/5): -
• lily (9/5): -
• Lisa (7/5): -
• drums (8/5): It was comfortable and the staff were very pleasant to work with. - Breakfast was good and hot
• Teresa (10/5): Great place to stay very clean - Clean N/a
• Larry (10/5): - Liked the breakfast and the staff I used the gym and used the treadmill for 30 minutes. Great place to say. Refrigerator in the room was not turned on. But ,... I turned it on and it didn't take to long to to cool down.
• Peter (7/5): -
• Gerard (9/5): - The staff were friendly and respectful.
• Naomi (5/5): -
• Patti (9/5): -
• Patti (9/5): -
• Sai (7/5): -
• Alice (10/5): -
• Kathleen (6/5): It could have been better. - The location and breakfast were good. The room needed some fixing for us to properly enjoy it to the fullest. An order for maintenance was submitted but as far as we could see was never carried ou
• Jermaine (7/5): Price was a little high to me for the experience. I stayed at a lower class hotel last time and I think it was better in - It was a convenient location for me as I needed to stay as close to the softball fields as possible and it was 2 minutes away. Walls must be super thin as I hear the people ACROSS THE HALL going and going ALL NIGHT. I couldn’t sleep at all and the beds were a little too stiff.
• Hipolito (4/5): - La ubicación El olor a cigarro
• Theresa (9/5): - It was very clean and the staff was friendly. Nothing I can think of.
• Tyler (8/5): - Room was very comfy would have preferred a bathtub in the room but other than that stay was perfect pool was pretty cold as well but overall a great stay
• Tom (8/5): God - Comfortable beds One elevator
• Cesar (9/5): - Clean, ideally located, very good breakfast The check in person at front desk was great. The check out person the following day needs to be more amiable
• Carlos (8/5): -
• Matthew (7/5): Pretty good. 8/10 - Overall a great place, on the edge of town so it was quiet and a better morning start to drive to the caverns. My only real issue is the housekeeping staff ignored the do not disturb sign, took it off and put it on the inside of the door while we were away. Every other hotel I've ever stayed at when that sign was up staff did not enter the room.
• Yu (10/5): -
• Sparkle (10/5): Carlsbad - It's was Convenient. The pool was open for kids. They ran out of breakfast...
• Tetiana (10/5): -
• Karen (10/5): Excellent - Nice location, very friendly staff and it was very clean. We had a great stay. Nothing we didn’t like.
• Amanda (9/5): -
• Amy (10/5): Great! Will recommend! - Great breakfast, great staff, very comfy rooms No hot tub or heated pool
• Amanda (10/5): Quiet, easily handled, no problems - It’s was nice Nothing
• Anne (9/5): -
• Maria (4/5): - Clean and neat Room was hot, ac was not working properly.
• Salazar Zúñiga (9/5): -
• Ortega (4/5): - Tha location Not good solving problems 😕
• karan (10/5): - The breakfast was the best . It had everything and the lady kept it very clean.
• Pietro (5/5): -
• Pamela (10/5): - Hospitality was awesome! Everything was great!
• Joseph (1/5): -
• Corinna (8/5): -
• Dan (10/5): -
• Ramon (8/5): - At morning they didn’t have coffee, the front desk staff was rude, the property was good and clean
• Sofía (10/5): -
• Bret (7/5): - Sunday breakfast was pretty good Pool indoor heated was too cold.
• Isabel (10/5): -
• Larry (8/5): - The property was fairly clean The breakfast was ok not many options. They did not service our room Sunday.
• Patricia (7/5): -
• Michael (8/5): - Breakfast was like any other nothing really unique but I give it 3 stars. Wifi was stubbornly intermittent that's if you ever get connected so i give that 2 stars. There's an inside pool that looks decent to try and dip in I give it 3 stars. But what really got me annoyed was the little things you'd hope for like SLIPPERS!
• Christy (5/5): - The Breakfast was really good and fresh! The bathrub doesnt drain!😔😑
• Steven (10/5): - Breakfast was great. Whole place 10 stars. My only complaint would be that the floors needed a mopping. Still 10 stars
• Anne (10/5): -
• Donna (8/5): - Awesome to-go breakfast burritos. And very good rest of breakfast, including egg omelettes.
• Nenis (10/5): - Great no problems or complaints
• Janine (10/5): - Very good food. Clean dining area. One downside was the shower head would not spray into center of shower area. Kept spraying at the shower curtain. Otherwise great room with super comfy bed.
• Kary (10/5): - Great experience all the way around!
• Paul (10/5): - Clean and comfortable room. Property was well maintained and breakfast was great. The staff was amazing, very friendly and helpful.
• Jamie (10/5): Clean and convenient. - This was a clean, comfortable stay and a convenient location for Carlsbad Caverns. Had a fridge and microwave. The air fresheners are a bit strong if you are sensitive to smells. The windows do open all the way though so I was able to air out the room and make it better.
• Olivier (7/5): - Si vous n’aimez pas la cuisine industrielle ne comptez pas trop sur le breakfast.
• julien (9/5): Très confortable - Hôtel propre, neuf,agréable, équipements très bien. Bon petit déjeuner Piscine trop froide Accueil peu chaleureux, je pense qu'il y a grand manque de personnel, on attend plusieurs minutes pour que une personne nous accueille, nous avons l'impression de déranger, elle est pressée. Je pense que ce 'est pas de sa faute elle faisait tout au sein de l'hôtel donc ménage et accueil.
• Evangelina (8/5): - Good stay for overnight
• Laura (10/5): -
• Lisa (9/5): Good stay - Good property to stay at
• Jose (8/5): - Everything thing was good. Very comfortable bed!

Photos