Eleana Hotel

Location: 33, Kryou Nerou Street, Ayia Napa, cy

Star Rating: 8.7 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Kid meals
• Evening entertainment
• Lower bathroom sink
• Salt-water pool
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Shallow end
• Steam room
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Key card access
• Broadcast Live sport events
• Happy hour
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Indoor/outdoor pool
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Pool toys

Rooms Available

• Twin Room

  2 Twin Beds

  279-sq-foot soundproofed room, furnished balcony with pool views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and towels

  Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request

  Comfort - Daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Bathroom emergency pull cord

• Double or Twin Room with Pool View

  This air-conditioned room features a fridge, a safe box, flat-screen TV and hairdryer. The private bathroom comes with a shower and free toiletries. Please note that the maximum occupancy for this room type is 3 people. No extra beds can be provided (see policies).

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Infinity pool
  • Heated pool
  • Salt water pool
  • Plunge pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard Double or Twin Room with Sea View

  This air-conditioned room features a fridge, a safe box, flat-screen TV and hairdryer. The private bathroom comes with a shower and free toiletries. Please note that the maximum occupancy for this room type is 3 people (2 adults and 1 child up to 12 years old). No extra beds can be provided (see policies).

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Infinity pool
  • Heated pool
  • Salt water pool
  • Plunge pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double Room with Direct Pool Access (Adults Only)

  This air-conditioned room features a fridge, a safe box, flat-screen TV and hairdryer. The private bathroom comes with a shower and free toiletries. Please note that the maximum occupancy for this room type is 3 people. No extra beds can be provided.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Pavlo (9/5): - Lovely pool Nothing I didn't like
• Cojocea (9/5): - Foarte curat și locația deosebită, liniște și organizare Clienții gălăgioși ,la ora 2 dimineața vorbeau tare pe holurile hotelului
• Haim (9/5): - הצוות חביב מאוד והמלון במיקום מצויין, קרוב לעיר ולבית חב״ד. החלפת מגבות רק פעם בשלושה ימים (גם מגבות הבריכה) המזגנים לא עובדים על קור בתקופה זו של העונה.
• Alexia (10/5): -
• arsioti (9/5): - Nice breakfast ,clean room ,good location Poor facility in bathroom There's no privacy on the balcony
• Mariami (10/5): Stafff was very welcoming and friendly location was perfect and the view and breakfast was on top. I’ll come back for su -
• Georgia (9/5): - Good breakfast. Nice and kind staff. Clean rooms
• Gregory (4/5): nice building but bad staff service, felt like they had not quite opened it up for the season. - Room clean, nice modern hotel, pool, breakfast area great and generally a nice spot to be in. There was no aircon which ment the room what too hot so i had to open balcony but it was very noisey. Teh internet was not strong enough to reach out room. I phoned reception to ask about it and she “ the internet works your wrong” i was not wrong it did not work. She was so ride and dismissive, what i asked about the aircon just explained to me that it was not working and nothing she coudl do. She was just really bad at customer service. Steam room and sauna not working
• Maria (10/5): - Πεντακάθαρο δωμάτιο άνετο ωραίο μπαλκόνι με υπέροχη θέα. Πολύ καλό πρόγευμα. Ευγενικό προσωπικό.
• Andrei Nicolae (10/5): - Totul a fost perfect
• Alex (10/5): -
• Mikael008 (9/5): -
• Χάρης (8/5): - Η τοποθεσία είναι πάρα πολύ καλή. Γρήγορο check in , φιλικό προσωπικό
• johnjoan2000 (10/5): Eleana Hotel Ayia Napa in Ayia Napa is AWESOME. - The ELIANA Hotel is AWESOME. 4 couples celebrating 2 birthdays were thrilled to stay at the ELEANA HOTEL for the 1st time, and we can’t wait to go back again. It is superb value for money, and beautifully presented, The food is outrageously good, especially breakfast.The rooms are immaculate, and all of the staff are friendly and yet professional at the same time. We had a table for eight at dinner time, and must mention in particular 3 Staff members that went out of their way to be helpful. George and Irene in the Restaurant and last, but definitely not least, the amazing Ludmila in Reception, who made us feel looked after and valued.every minute of our stay.
• Dimitris (7/5): -
• Di puma (10/5): -
• phillips (8/5): Very nice and friendly, Staff - Nice and clean
• Valentinos (8/5): - Μεγαλοι χωροι τοποθεσια πεντακαθαρο
• Valentinos (8/5): -
• nikokA2521YZ (4/5): Only for late night party people - Furniture in rooms is bad shape, rock hard beds, no hot water in shover, no activity in hotel before 8, not the most friendly staff. Only for people drinking and partying, that is allowed, partynoise late night.
• Μαρία (9/5): - Καινούργιο το δωμάτιο και πολύ ωραία πρόγευμα και καθαρα Δεν έχει ηχομόνωση και ακουγόταν το καζανάκι του πάνω ορόφου
• Nikola (10/5): Top hotel i usluga. Hrana odlicna. Miran deo grada. - Odlicna hrana.
• Maia (4/5): -
• Eliza (8/5): -
• Denis (10/5): -
• Nikoletta (10/5): -
• Bourak (8/5): -
• Malwina (8/5): - Basen
• Yulia (3/5): -
• Mona (10/5): - הכל בסדר נקי נוח צוות טוב הבריכות נאוד קרות אפשר לחמם את המים אין תאורה בחדר
• Kristina (10/5): -
• Dijana (10/5): Very positive - I would rate 9/10, but the price is quite fair. I liked the hotel, room was nice and spacious, balcony too. Very modern and stylish. It was good for sleep and clean. Great breakfast with a nice dinning space and a sea view. We had a room with an extra door. The door was looked and we didn't have any problem, but it's a bit unusual.
• Cleo (8/5): -
• Huru (7/5): güzeldi. - bizi özel hissttirdiniz özel ikramızı ve güzel süpriziniz için Booking cok tesekkür ederiz.
• NICOLAS (9/5): Very nice relaxing hotel - I would visit again The only downside is that the gym needs renovation
• George (10/5): Πολύ ευχάριστη!! - Πολύ καθαρό!!
• Dianna (8/5): -
• Chakan (10/5): -
• Eleonora (9/5): -
• Costas Kelog (8/5): -
• Andria (10/5): -
• Loizos (10/5): -
• Vira (10/5): -
• Kvirike (9/5): Good stay for money - Clean rooms, always spot on. Nice breakfast Bad internet in room. UK plug in, u need adapter to charge your phone
• Gheorghe (10/5): Fain - Totul Nimic
• Jakub (8/5): Ok - Lokalizacja i cisza
• Olga (10/5): Comfortable, great vacation vide, polite staff - Space, cleanliness, appearance Nothing to dislike
• xelonakos (10/5): -
• xelonakos (10/5): -
• Yelyzaveta (10/5): -
• Σταλω (10/5): -
• maria (10/5): -
• galit (10/5): -
• Lage (10/5): Das melhores experiências :D - Excelente experiência! Desde a limpeza de todo o hotel, a vista do quarto para piscina e o mar, até a variedade do pequeno-almoço incrível! Amei tudo!
• Gilad (8/5): תמורה נהדרת למחיר - מלון יחסית חדש, יפה ומתוחזק היטב. מכונת קפה בחדר. מיקום מצוין, במרחק הליכה מהחוף וממרכז העיר אבל לא קרוב מדי. תמורה נהדרת למחיר הבידוד האקוסטי לא טוב. ראש הטוש במקלחת קטן וזרם המים חלש. פוטנציאל לא ממומש: יש בריכה פנימית וג'קוזי אבל הם לא מחוממים ואף אחד לא משתמש בהם
• Paw (8/5): -
• AKaki (9/5): -
• chaim david (6/5): - that you can change the tawels just very 3 days and you need to deposit money for every little thing
• Catherine Anne (9/5): - A very good location: close to the port and bus stops, restaurants and supermarkets in the area. An excellent breakfast. Good pool. We couldn’t get the air conditioner to work at night. So it was stuffy. When we opened the sliding door for fresh air, the sounds from the night clubs were loud.
• Alena (8/5): Při školním známkování bych dala za 3 - Byli jsme v tomto hotelu již 3x, ale tentokrát asi naposled. Hotel je výborně umístěný, kousek od centra i od moře. Snídaně dostačující, celkem bohatá, až na vajíčka, která byla ze sušených vajec. Personál příjemný, pokoje standardní, vadily mně už dost opotřebované osušky (potrhané). Na pokoji bylo rozkládací křeslo, které se propadlo, když jsem si na něj sedla (chyběly 3 lamely). Co je ale největší problém, kvůli kterému se sem si nevrátíme, byla čistota vody v bazenu. Voda byla mléčná, zřejmě dostatečně neošetřená, takže ten jsme nevyužili ani jednou. 1)Čistota vody v bazenu, která měla mléčný zákal 2)potrhané osušky v koupelně 3)snídaňová jídla ze sušených vajec, která byla z prášku
• Gojko Boroja (10/5): -
• Evgeny (9/5): -
• elli (8/5): - The indoor pool was opening a bit late and they were with no chairs
• Artemii (8/5): -
• LALI (10/5): -
• tamari (10/5): -
• Στελλα (10/5): -
• Miguel (10/5): -
• Theodosis (5/5): Nice hotel at a good location - Location and cleanliness of the hotel. Shower needed few handyman touches . Head and drains plastics were broken.
• Davit (10/5): -
• Davit (10/5): -
• Davit (10/5): -
• Piranishvili (9/5): I would stay there for more days and would not complain on comfort. - Breakfast was excellent. Pool is really nice as well.
• Irina (7/5): -
• Kyriakides (8/5): - Μονο μελανό σημείο το φαγητό στο pool bar
• Michael (7/5): - Γενικά ήταν πολύ καλό! Άλλο δωμάτιο φαινόταν στην διαφήμιση έγραφε θέα θάλασσα και άλλο μας έδωσαν χωρίς θέα θάλασσα! Δεν μου άρεσε η ηχομόνωση ανεπαρκής, είναι κρίμα να ξυπνάς Κυριακή από τις 6 το πρωί, από τα ροδάκια βαλιτσών που περνούν στο διάδρομο. Τέλος ένα πολύ σημαντικό κομμάτι το υλικό που υπάρχει στις ντουζιέρες απίστευτα επικίνδυνο για να γλιστρήσεις κάποιος ώστε να χτυπήσει, απλό πλαστικό χωρίς να είναι αντιολισθητικό.
• Anton Tkachenko (10/5): - Новый отель. Красиво. Чисто. Отдельно хочу отметить персонал на ресепшн.
• Ilan Nagar (10/5): היה נפלא ! - החדר היה גדול, מרפסת פונה לים, ארוחת בוקר מעל ומעבר למצופה, חנייה בשפע
• K5043EW_ (10/5): Very, very nice! - The hotet WAS AMAZing And Beatiful. It is very clean and close to the SPA and the city center. The food was delicious. Staff very friendly and helpful, especially Receptionist lyudmila. Creat stayning. We will definitely come back.
• diasamidze (10/5): - we like breakfast, swimming pool and hotel's staff nathing
• Jázmin (10/5): -
• Kalia (10/5): - Τέλειο το δωμάτιο με την πισίνα στο μπαλκόνι
• Sofia (8/5): -
• Eleftheria (9/5): -
• Giorgi (10/5): В целом было очень приятно. Лично я рекомендую 👍👍 - Хороший выд из номера. Хороший бассейн. Обед ,персонал дружелюбный Можно было чтобы ешо хорошо убирали в номерах
• Mercédesz (9/5): -
• Branislav (9/5): - We like tasty food, nice room, private parking
• Elias (9/5): Extremt smidigt hotell - Hotellet ligger ett stenkast från centrum, utan att störas för mycket av nattlivet. Det är också nära till stranden, annars är poolen topp. Parkering och personal var enastående smidiga. Bra, snabb och vänlig service. Strandhandduk och uttags-adapter gick att få mot deposition, så det kostade oss ingenting, vilket är makalöst bra! Frukosten känns stor från början, men redan dag tre så var vi ganska trötta på de flesta alternativen. Min partner är dessutom vegan, så för henne var det betydligt värre. Flera gäster reserverar solbäddar med sina handdukar långt innan frukost, vilket är extremt irriterande. Det uppmanar jag alla hotell att göra något åt!
• Itzik (8/5): - בסך הכל מדובר בתמורה טובה למחיר. הבריכה היתה כיפית והמלון טוב עבור המחיר שלו, וגם הבריכה שמחוץ לחדר ממש מגניבה סה"כ (למרות שבאחד הערבים איזה שיכורה זרקה לשם נוזל אז קצת הוציא לי את החשק להיכנס). הצוות נחמד והמיקום מרכזי, אם כי קצת רחוק מהמסיבות הרבה דברים קטנים הציקו שביחד מצטברים לחוויה לא כל כך טובה. מגבות לבריכה בפיקדון בלבד, אין בכלל בידוד רעשים ושומעים את כל מי שעובר (אז תביאו אטמי אוזניים), אין פרטיות בקומה 0 עם הבריכה ובייסקלי כל אחד יכול להסתכל לך לתוך החדר, הדלת לא נסגרה טוב וכל הזמן צפצפה, בתיאור היה כתוב שיש 2 מיטות יחיד בחדר ובפועל יש רק מיטה זוגית ומיטת ספה, חלק מהמתקנים לא עובדים או שצריך לבקש ולהרשם במיוחד, ועוד המון דברים בסגנון הזה...
• Karanas (10/5): -
• Kozma (10/5): -
• Zhana (9/5): -
• Linda (9/5): -
• Christou (8/5): -
• Darko (9/5): Divan hotel, odlična lokacija. - Veoma dobar doručak, skoro isti za svaki dan ali veliki izbor hrane, za svakoga. Osoblje uslužno. Imali smo divan pogled sa terase. Autobuska stanica ispred hotela. Perfektna lokacija hotela, bližu plaže, blizu centra Aja Nape. Dosta marketa u blizini.
• Ben Ezra (10/5): - Looks just like in pics. Room was amazing, pool was good, food was very decent for hotel. Everything was clean and the staff was excellent The first floor rooms have a private pool, I didn’t know how to book that room
• סלקטר (10/5): -
• Tanschn (7/5): -
• 134lissya (8/5): Lovely stay in September - Me and my partner (aged 25 and 21) were rather sceptical to stay here after seeing some of the more recent reviews of the hotel however we really enjoyed ourselves. Yes there are some areas that could be improved but the overall experience of the hotel was great. Staff members were very polite and helpful. We stayed all inclusive which we thought the drinks and the snacks served from the pool bar was lovely. I think the food in the main restaurant could be a little better however we always found something to eat. The pool was clean and the pool area was kept tidy. There was no "sun bed wars" and we managed to get beds together everyday of our holiday. We woke up at around 8:30am to put them down with no troubles. Our rooms were cleaned every other day but this was our choice to do so however you do only get fresh towel 3 times per week. Our room was always cleaned to a very high standard and the beds made great too. The hotel was peaceful through the day and the night, there was no loud noises coming from the corridors which meant we was able to get to sleep fine. There are also lots of bars/restaurants within a few minutes walk of the hotel and lots of shops too. The beach is only a 10 minute walk too which is ideal. Overall I would recommend this hotel and I would go back again. If you are looking for more of a quiet holiday then I would suggest coming either earlier or later in the year as I think June/July/August it will be filled with young adults who will be going out late on a night and go to the strip then come back late. We went at the start of September and had no noise issues at all. I can imagine in the middle of summer it will get a bit louder but really I think this is to be expected when the hotel is only 10 minutes away from the strip.
• Μαριάντρια (9/5): - Ολα ηταν ωραία. Απ το δωμάτιο μεχρι και το πρωινο ηταν ολα πολυ ωραια

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