Holiday Inn Express Fargo SW - I-94 Medical Center by IHG

Name: Holiday Inn Express Fargo SW - I-94 Medical Center by IHG
Address: 4711 19th Avenue South, Fargo, North Dakota, 58103, Fargo, US

Location: 4711 19th Avenue South, Fargo, North Dakota, 58103, Fargo, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Indulge and Unwind

Experience leisure at its finest with our indoor pool, exciting waterslide, and a rejuvenating spa tub. Enjoy complimentary Wi-Fi, concierge services, and convenient on-site shopping. Start your day with a free continental breakfast and explore our 24-hour business center, complimentary newspapers, and dry cleaning services.

Comfort and Connectivity

Relax in one of our 110 air-conditioned rooms equipped with refrigerators and flat-screen TVs. Stay connected with complimentary Wi-Fi and enjoy satellite programming. With amenities like a desk, weekday newspapers, and free local calls, feel at home during your stay.

Convenient Location

Just minutes away from West Acres Mall and attractions like Red River Zoo, our hotel is the perfect choice for your Fargo visit. Book your stay at Holiday Inn Express Fargo SW - I-94 Medical Center today for an unforgettable experience!

Important Information

Pool access available from 7:00 AM to midnight.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - 02:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Fitness facilities
ATM/banking
Shopping on site
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
Braille or raised signage
24-hour business center
Waterslide
Golfing on site
Free self parking
Free continental breakfast

Rooms Available

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free local calls, double sofa bed, and free weekday newspaper
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room, 1 King Bed, Accessible (Hearing)

1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room, 1 King Bed, Accessible (Hearing)

1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room, 1 King Bed (Leisure)

1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room, 2 Queen Beds

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Room

1 King Bed OR 1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair

Guest Reviews

Connie (10/5): - Liked the option of a king and sofa bed room. Great breakfast friendly staff and kept the food well stocked and hit breakfast hot!!
Patrick (8/5): - Fine
Dawn (8/5): - Beds need new mattresses
Robert (8/5): - Furniture needs to be replaced.
Cynthia (10/5): - Pleasant stay
Greg (10/5): - Nice place
Vito Chan (10/5): - We had a great stay. We will be making reservations here again.
Mary (8/5): - Trying to get to sleep with the noise around us was tough. We certainly did not get a good night of sleep which is disappointing for the amount of money you pay. Especially when we needed to get up early for a flight. Suggest quiet hours starting at 8pm
Marcelyn (10/5): - This clean, quiet and friendly facility has multiple great qualities. The bed was wonderful and the curtains can be shut to completely block out light. The breakfast was incredible!
Sara (4/5): - A nice hotel, however our floor and suite smelled of wet dog.
ladonna (10/5): - Everything was great
Kristi (10/5): - The building is in good conditions, staff friendly, and the room was nice and quiet, along with the air conditioning running perfectly.
Beverly (10/5): - Clean, comfortable facility.
Sarah (10/5): - We enjoyed our stay, and would definitely stay here again.
Marie janine (4/5): - overcharged me. not staying here and its not sound proof
Julia (10/5): - Awesome
Leon (10/5): - Great breakfast. Comfortable bed. Pillows are not great but a good place to stay
Paul (8/5): - Noisy on Saturday night
Pamela (6/5): - Beds were comfy, breakfast was good. Friendly staff. The hotel is showing wear. Doors are peeling, Pool area needs updating. Lots of rust showing on doorframes and baseboards. Play equipment for kiddos is dated and faded.
Alicia (10/5): - Everything was great
Linden (10/5): - Friendly/welcoming front desk staff.
Christy (10/5): - We were traveling cross country and this was really the nicest place with the most courteous people that we stayed at!
Jeffery (6/5): - Slow checking by staff personnel, took two people to figure out my reservation. I was tired and just wanted my room. Bed frame laminate coming off the headboard, looked shoddy and not up the a $200/night room.
Bianca (10/5): - Very welcoming place
Dawn (10/5): - Helpful staff
JULIA (10/5): - Best hotel from fargo wrestling trips so far. Fave was the fitness center…plenty of space, windows…loved it.
Wendy (6/5): Disappointed stay after reading reviews - I chose this hotel because of the great reviews. With a "9" rating, I was surprised with our stay. Customer service at the front desk was great. At check in, I was asked if I preferred one floor over the other. I asked to be placed in a room where we could potentially see fireworks, she did just that. When we arrived in the room I was surprised how run down the furniture was and the lack of cleanliness in the room. The furniture was beat up, the armchair in there was long over due for a shampooing, the vents were filled with dust, the legs on the fridge were broken, the tv dimmed down after a couple of minutes of use and the tiles in the bathroom we're coming up. I was also surprised that rather then each room having it's own microwave, there was one communal microwave for the whole floor to use (also in much need of cleaning). Breakfast was subpar. The pancake machine was broken on the 1st day. Both mornings the hot foods did not change. Signage on the hot foods would be nice as well as a change in hot items daily. The pool is in much need of maintenance and cleaning. We found multiple used bandaids on the floor, yuck. Also the elevator needs attention as well, carpet can use shampooing and daily cleaning would be nice. I also witnessed the person tending to the breakfast area get snappy when a guest simply mentioned that there were no forks available. Overall, for almost $200 a night, I expected more. Pros: good water pressure, comfy firm bed, location
Blake (10/5): - Lovely front desk staff.
Jenelle (8/5): - Overall was a great stay. Pool was great for kids, although hot tub was too hot. Staff was very friendly. Hot breakfast in the morning was great.
James (10/5): - Super nice hotel. Staff was very friendly and nice
Trey (10/5): - Great place
Gail (10/5): - Nice hotel. Friendly staff
Jenny (10/5): - Very nice and modern
Jeff (6/5): - Ok
Cynthia (10/5): - Large breakfast area.
Allan (2/5): - Didnt keep reservation.reserved assessable room, got put on 3 floor. Elevator quite, I struggle with stairs. Also wife hase tinnitus. Large ac unit under window roaring. Bathroom outlet was tripped and reset button missing I wont push metal spring. They said they would comp but no refund yet.
Shari (10/5): - Clean & staff was amazing.
Dean C (10/5): - Excellent service
Margarette (8/5): - I was a bit frustrated that they had two bottles of conditioner in the shower and no shampoo. The service to bring up the shampoo to the room took 25 minutes.
Charles (10/5): - Nice hotel.
Misty (10/5): - Super friendly staff
Jonathan (10/5): - Would definitely recommend
Julie (10/5): - Good
Kathryn (10/5): Lives up to the HIE name - I am a big fan in Holiday Inn Express. They are consistently clean, updated, the staff are so helpful, and the breakfast is good. I am a huge fan of the warm sweet rolls!
Jason (10/5): - It was a nice clean hotel room. The shower was not updated as you would expect from a Holiday Inn Express. But over all good accommodations.
Angela (10/5): - So clean and LOVED LOVED LOVED the shower in our room!!!!!!! Such FRIENDLY staff!!!!
Joseph (10/5): - Clean and good services
Daniel (8/5): - Nothing
Benjamin (10/5): - Door lock was broken on room 404. Dirty behind the shampoo dispenser and the sink overflow. There was a clicking noise the whole night coming from the bathroom, hard to sleep and enjoy the room with that noise.
Justin (2/5): - Guest service was terrible when air conditioning did not work on multiple occasions. Incrrasingly frudtrating situation, ultimately relocated to a different hotel.
Alan (10/5): - All as I expected.
Marco191086 (10/5): Wonderful stay in Fargo, ND - My family and I stayed at this hotel for two nights. The rooms were nice and clean. Staff were friendly. Louay was great at check in. The breakfast had a nice selection. I ate yogurt, drank apple/orange juice, cereal, a sausage, and a cheese omelet. Coffee was nice and hot too. Hotel was quiet at night. Location is close to the West Acres mall and many restaurants. Would stay here again.
Dawn (2/5): Not a good stay! - No one ever at front desk and when there was they didn’t know how to do their job! Took forever to check in! Mold in shower. Noisy until about 2 am!
MARK (10/5): - Was a nice hotel. Had a great sleep and nice breakfast.
Marnie (10/5): - Super friendly desk staff at check in. Clean room.
Aaron (8/5): - Great little pool for the kids.
Julie (10/5): - Good basic stay. Breakfast had a wide variety of foods, hot and cold. Upon check in we were told that the pool and hot tub were closed which was disappointing. The lobby and elevators had a very strong chemical smell that both of us noticed. I believe it may have been a cleaning product. It would be nice if more facilities would look into fragrance free products as many of us have chemical sensitivities. The Dove products in the room were also very strong and overwhelming. Overall a good stay for our little getaway to Fargo.
Todd (2/5): - Hot not working juice machine not working no orange for breakfast not even in the frigid breakfast not full poor manage I will never stay there again
Calvin (2/5): - Showed up to check in and Expedia over booked and I had no room and no notice of the cancellation
amanda (10/5): - Very nice hotel. Super clean and great staff. The hot breakfast was amazing in the morning. No complaints about this hotel. Will def stay here again.
Kobus (10/5): - First I am from south Africa thanks to the staf that was so helpful and the rooms is beautiful when I come back for harvest next year I wil stay over again thank you
Heather (6/5): - The pool area is in need of a revamp. The paint is peeling and the hot tub was closed all weekend. Disappointing because it’s on of the reasons we stayed there.
Bronwyn (6/5): - Good location, perfectly respectable for a short stay (recommend ear plugs in busy season as all new IHGs have thin walls). Call ahead to ensure pool is operational, it was not for my 24h stay with no warning. Lighting in rooms and common area was dark and uninviting - especially in the breakfast area recommend a bit more inviting set up. Breakfast items limited if you have any restrictions (no food for dairy-free or gluten free or vegetarian/vegan)
Hattie (8/5): - Very clean, breakfest was good. easy on and off the interstate
Rachel (10/5): - The staff and pool were amazing.
Amy (8/5): Bathroom Needs Repair - I really thought the hotel was very clean and updated. The bathroom tile was loose by the shower, mold noted on the silicone around the tub. I also noted a large crack on the ceiling and moisture damage on the back or the bathroom door, the bathroom needed repair.
Donald (10/5): - Nice place
Rachael A (10/5): - Location great... bathroom isn't great... water damage door,mop boards,bathtub needs replacing bad its yucky looking
shadowkeeper45 (6/5): Needs an update - They have a great staff, its good location, but needs work/updates. The foyer and eating area benches are literally falling apart. I have seen it get worse over time. Room furniture show wear and common areas such as ice/soda could be cleaned better. I finally got around to doing a review. They have a new GM so maybe things will change. Attention to detail is a bit off. The TV is very wobbly on its stand and they are also older tv’s as well. I would stay again, the hotel just needs an update.
Tiffany (2/5): - Pool wasn’t working, bathroom tub was disgusting, beds were nothing but springs
Natalie (6/5): - The breakfast staff was amazing. Kept everything stocked and clean as best as possible. The pool area and pool bathroom was disgusting. Was going to tell front desk staff but she was busy with other guests. Hot tub was closed but that wasnt disclosed at check in.
Charlene (4/5): Not up to standard - The room was a handicapped accessible room. The hotel was at capacity. The bed was not comfortable. It was too saggy. The furniture was worn and the dresser drawer had damage. The curtain in the shower was too short and water ran out onto the bathroom floor. The 2 towels they provided were very small bath towels and not absorbent. The very worst Holiday Inn Express I ever stayed at. The hotel desparately needs an overhaul.
Cindy (8/5): - I picked this hotel off the pool and hot tub as well as how the bedrooms looked but my biggest thing was i wanted to spend time in the hottub, well when i got there upon checking in a dbl checked about the hot tub and pool and she said everything was working. Well we got to the hot tub and it was closed by the city!!! I feel i wasted my money i could have stayed someplace else and had the hot tub like i wanted.
Lori (10/5): - nice breakfast lots of choices. Clean and friendly staff
V4897AUpatrickm (10/5): Great hotel - This is such a nice hotel. The staff was friendly and kind our whole stay and even provided a few courtesy waters at check in. Our room was HUGE it was a double queen and it was one of the largest hotel rooms i have ever stayed in. There was pleanty of room to spread out with extra chairs and a large desk with pleanty of outlets. The shower was spacious with tons of pressure and hot water and loaded with fresh towels and good soaps. They also had a nice little workout room with some weights and a treadmill. The free breakfast was delicious I had scrambled eggs, sausage and a fresh waffle but they had tons to choose from. The location was right smack in the middle of Fargo so there was pleanty in walking distance included a Wal Mart and tons of shopping. I had a awesome stay and I will definitely be back!
Eric M (8/5): - Very nice & courteous staff. Why were microwaves removed from the rooms? Front desk told me I could use the one in the lobby. Not convenient. During checkout I learned I could have requested one sent to my room. After the fact. I may not not be coming back to Holiday Inn.
Lee (10/5): - The staff when we checked in were really friendly and accommodating. When we left the hotel had an issue with hot water tanks so manager called to invite us back at a reduced fee. Although we didn’t use it we were pleased they made some effort to appease us. It was a great breakfast with high quality yogurts waffles and coffee we enjoyed
MARY (8/5): - Friendly staff, yummy breakfast and nice rooms. The only comment about cleanliness - bathroom was clean, but needed bleach for mildew stains in grout in tub. Overall, I would stay here again.
Lori (6/5): - Hall and elevator needed vacuuming. Room was slightly musty smelling but clean. Shower doors were crooked. Hotel seemed a little run down. Needed new carpeting and some other updates. Room did not have a microwave as shown in amenities. Breakfast area was clean and staff kept replenishing food. Breakfast was good. Staff was very friendly. Overall it was good
90nightsayear (4/5): Used to be nice, not so much anymore. - We are Diamond members and we had listed high floor as preference but ended up on 1st floor. Our room #108 is in bad shape. The bathroom has a whole corner edge broken and torn out, the bathroom door has significant water damage and warped at the bottom, the towel racks on the front of the vanity are gone, but screw holes are there. The couch is dirty with stains, the plug in for a phone on the lamp on the night stand by the bed is so worn out and loose, it wouldn’t charge my phone. I had to charge my phone across the room. We came back from the Big Iron Show and our keys wouldn’t work, after getting them reset 2 times, the gal at the front desk said she would send the manager down to put a new battery in the door lock. He finally came and fixed it and I showed him the items that are in bad shape in the room. He said the repair guy would be working on it, but had been working on the pool lately. Hmm, seems like another time we stayed here, 6 months ago, the hot tub was unusable. Breakfast was ok, but seemed to run out of coffee, milk, and orange juice. The kitchen lady finally refilled them, but took awhile. She was in no hurry. She didn’t seem to be checking these things until someone asked if they had anymore. We never saw her wipe a table down. We had to ask for extra towels as there are only 2 sets in a king room with couch bed. There are some sketchy people in the lobby and apparently one of the took some laundry supplies without paying for them. We will probably stay somewhere else next time.
Kimi (10/5): Another great stay - Our family met there for two nights. The rooms were comfortable, the breakfast was delicious, and the lobby area has space for families to gather. The kids loved the pool. The staff was great. We were very comfortable. This was our second time here, and probably won't be our last.
Gregory (4/5): - No hot water for hours
A. (8/5): - The food options were quite limited
Sarah (10/5): - The check in was smooth and the receptionist was very kind. They had an amazing breakfast and entry area. Our bathroom was in poor condition with water damage on the bathroom door and wall. I found a dead bug next to my mattress, carpets were dirty, and we were finding hair and black stuff all over our bed. Despite the negatives, I would certainly stay here again.
Jason (10/5): - Great hotel
Margaret (8/5): - Clean and accessible.Excellent breakfast and was kept clean and stocked. The lady that was doing so was very helpful and friendly. The dining room was very spacious and clean. Needs Improvement: The shower had quite a bit of pink mold around the case of the shower. One area on the wall by the shower needs to be repaired. The pool looked tired and paint was chipping and the bottom of the pool appeared to need resurfacing.
Samantha (10/5): Great nights stay - Great location and everything was clean. Breakfast was great, more than the basic hotel breakfast. We stayed on a Wednesday night but still saw quite a few people but didn’t notice extra noise from our room
agt33 (10/5): Nice and clean. - Just spent the one night there to attend a concert at The Bluestem Theatre. The hotel was clean, staff friendly, and the rooms were very large and clean. Breakfast is the typical one served at most hotels, so not great but it was ample to get me started for the drive home.
Mary Lou (8/5): - I requested a room with 2 queens and got a room with a king and a hide-a-bed. We made it work. There was going to be 3 of us and ended up being 2.
David (8/5): Good, but could be better - My family had a five night stay at this location. The hotel was fine, but a few things could have been better. House keeping only showed up one time (the second day) to see if we wanted any service. The breakfast bar oven was broken so there were limited selections of hot food. If you like turkey sausage you were in luck. For some reason, at night time ,the TV in the room had an auto dim feature that made it really hard to see what was on the screen with no way to disable. Very firm beds.
Richard (4/5): - Bathrooms not clean and bugs on the floor. Mouse or rat had been chewing on power cord hole on counter in breakfast area behind toaster.
Jeremy (10/5): Overnight Stay - Everything was great. Check in was fast, convenient parking, front end staff was great (Eva I believe her name was). Breakfast was good. Highly recommend this hotel. Very clean, just wish they had hard wood floors in room.
Angela (6/5): - Bed was comfortable and the shower was hot with great pressure. Bathroom could use reno - cracked/blackened caulking in thd shower, basin s/b replaced in shower. The door to the first room we were given was coming off at the hinges - difficult to open and close - big security and fire escape hazard. The second room we were given wasnt supplied with sufficient towels for 2 people and clothes were still in the closet from a previous guest, so i wonder if the room had actually been cleaned. We did not receive housekeeping services on our second day. The continental breakfast was lacking, most offerings were empty and just not being replenished in a timely manner. Our room was prepaid but they ran it through our mastercard again and when questioned, they said it shouldnt post, but to call them back if it did. Really? This place has just declined in reputation over the last few years.
ILuvWaterparks (4/5): Not the Holiday Inn Express stay that we had wanted. - This Holiday Inn Express was a REAL let down after staying 4 nights at the HI Express in Shakopee. The hot tub jets were not working & front desk said they did not know when they broke (or did not want me to know). Breakfast area to get food was too small an area. Only instant oatmeal, no buns, very limited offerings. Coffee & pancake machine ran out & the garbage was overflowing. Carpets in elevator and halls have seen better days.
Thomas (8/5): - I'd stay again.
Jan (10/5): - Check-in was quick, staff was pleasant Riom was clean. Beds comfortable. Breakfast choices were good as was the coffee. Did not need more.
Kevin (10/5): Definitely stay here again - This place was great. The staff is super friendly and seemed to take pride in helping customers. The facility seems to be fairly new and is well taken care of.
Tharon (10/5): - The property was well maintained, comfortable, and clean. Staff was friendly and helpful..
anita (10/5): - The property was clean, staff very pleasant and helpful. Impressed with water bottle stations and great ice machines. Comfortable beds and pillows. My only disappointment was no freezer compartment in the room fridges and insufficient towel hooks or bars, especially if utilizing pool facilities. We noticed paint peeling on back of bathroom door probably a result of wet bathing suits hung behind doors dripping on floor. Also a tripping hazard. Otherwise we would definitely stay there again, highly recommend. Thanks
Gisele (10/5): - Needed upgrade Bathroom caulk needs to be replaced….black yuck