Hotel Buena Vista
Location: Honjo 1-2-1, Matsumoto, jp
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stunning Views of Japan Alps from Top-floor Restaurant
Luxurious Amenities and Services
Buena Vista offers 5 restaurants, a beauty salon, and bright rooms with free WiFi. Guests can enjoy massage treatments, rent bicycles, and shop for souvenirs at the hotel. The property also provides a shuttle service from Matsumoto Station for convenience.
Delightful Dining Options
Guests can savor fresh croissants from the hotel's bakery at the breakfast buffet, indulge in Japanese specialties at Fukashiro, or enjoy a Western lunch/dinner buffet at La Cafe Terraza. Local ingredients are highlighted in all dishes served at the property's restaurants.
Convenient Location and Accessibility
Situated in the heart of the city, Buena Vista is a short walk from the nearest station and the bus terminal for easy access to major cities like Tokyo and Osaka. The iconic Matsumoto Castle is also within walking distance for guests to explore.
Book your stay at Buena Vista now to experience luxury and convenience in the heart of the Japan Alps.
Important Information
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Car hire
- Massage services
- Chapel/shrine
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- 24-hour security
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free beach shuttle
- Internet access
- Housekeeping on request
- Reception hall
- Garage
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Single Room, 1 Double Bed, Non Smoking
1 Double Bed
183 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
- Laptop-friendly workspace
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Executive Single Room, 1 Double Bed, Non Smoking
1 Double Bed
183 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
- Laptop-friendly workspace
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Single Room, 1 Double Bed, Smoking
1 Double Bed
183 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and heating
Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Smoking
- Bedsheets provided
- Toilet with electronic bidet
- Laptop-friendly workspace
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Executive Single Room, 1 Double Bed, Smoking
1 Double Bed
183 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and heating
Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Smoking
- Bedsheets provided
- Toilet with electronic bidet
- Laptop-friendly workspace
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room with Small Double Bed - Non-Smoking
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
-
Standard Double Room with Small Double Bed - Smoking
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
-
Standard Twin Room - Non-Smoking
Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
-
Executive Double Room with Small Double Bed - Non-Smoking
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a TV with satellite channels, executive lounge access, a seating area, a safe deposit box as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Executive lounge access
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
-
Executive Double Room with Small Double Bed - Smoking
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a TV with satellite channels, executive lounge access, a seating area, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Executive lounge access
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
-
Executive Twin Room - Non-Smoking
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a TV with satellite channels, executive lounge access, a seating area, a safe deposit box as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Executive lounge access
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
-
Premiere Double Room with Small Double Bed - Non-Smoking
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
-
Premiere Twin Room - Non-Smoking
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
Guest Reviews
- Omar (10/5): -
- Sebastien (8/5): -
- eyal (8/5): - מיקום מעולה. ארוחת בוקר עשירה וטעימה. העיר עצמה נחמדה פלוס פלוס. הטרקלין היה מאכזב .
- Juan (10/5): -
- Alexandre (8/5): Pour une brève halte à Matsumoto - Hôtel confortable et accueillant. Personnel disponible et attentif. Bon petit déjeuner. Manque un peu de charme.
- Akira (7/5): -
- SATOMI (9/5): また利用したい - お部屋が広かった
- Eyal (9/5): מלון טוב מאד עם צוות עובדים מקצועי ואדיב. - היחס של נציגת הקבלה היה אדיב וראוי להערכה. החדר שהזמנו היה בגודל סביר. המיטות היו רחבות ונוחות מאד. בקומה שלנו היה טרקלין שבו הוגשו שתייה קרה וחמה ומטעמים ללא תשלום.ארוחת הבוקר הייתה מגוונת וטובה מאד. אהבנו הכל.
- Maximilian (5/5): - Free Cocktails Unfortunately, our stay was very disappointing. The staff at reception came across as quite reserved and not very friendly. The room was extremely warm despite the air conditioning running. During our trip, we stayed in several three-star hotels that offered better service and facilities at a lower price. We would not stay here again and would not recommend it to others.
- 瞳 (9/5): -
- HIROMI (8/5): - ごはんもおいしかったし、予約すれば無料の温泉に連れていってもらえるというところが、母と泊まって良かったところです。 隣の部屋の音が結構聞こえて、浴室と隣接しているところがベッドの頭側だったので、音が気になりました。
- Seiji (10/5): - 食事がよかった。駅から近い。
- タミ (7/5): -
- Kurniawan (10/5): -
- Zeballos (10/5): -
- Philippe (10/5): Hotel très confortable - Hotel grand confort à proximité de la gare de train et de la gare routière.
- Wongchan (7/5): -
- debbie & yoram (10/5): -
- EDUARDO (10/5): - El desayuno es fantástico. La habitación es amplia. Muy cerca de la estación y nos llevaron en coche. Nada
- Aaron (9/5): -
- Ricardo (9/5): - El Lounge para habitaciones ejecutivas
- RYOTA (9/5): -
- JUNICHI (10/5): -
- Hidehiko (7/5): -
- 塩野 (7/5): 朝食が最高 - 朝食の種類が豊富ですし 味もとても美味しかったです。 スタッフの皆さんの気配りや対応も素晴らしかったです。 好みによると思いますが 私にはベットが硬すぎてあお向けで寝ていると腰が痛くなりました。空調もなかなか自分好みの温度に調節できず よく眠れませんでした。
- SEIKO (7/5): 接客レベルが下がった - 立地が良い 帰宅する際ベルデスクに車を回してくるまで荷物を預かってもらったのですが、すごく不親切な女性スタッフでした。 部屋からカートに乗せて運ぶ時も全く手伝ってくれないですし、割れ物などの確認もなく、早く荷物を車に乗せて帰らせたいのか重たい荷物を一度にふたつも渡してきて重たいのでひとつずつにしてくださいと伝えましたけど、終始不親切な方でした。 何度かこちらに宿泊してますがこんな不親切なスタッフは初めてでした。
- Charlie Kim (10/5): - THE BEST BREAKFAST EVER ! We have been to most of cities in Japan and the breakfast here was the best !!! Not to mention about the chef who is dedicated to omelettes 🙃🙃🙃 Hotel itself was great too although the room was a bit small but all the other things covered it !
- Hanae (10/5): Loved the stay! - The hotel was great, the staff was very nice and the breakfast was wonderful !
- Daisuke (9/5): ゆっくり滞在を楽しみました - エグゼクティブラウンジのサービスや系列の旅館の温泉が利用できたのがよかったです。１階のお土産店も気に入りました。 朝食の待ち時間がありました。GW価格が高い！
- Girish (10/5): -
- SAKAE (8/5): good - 受付の対応が非常に良かった 特にありません
- MIYOKO (8/5): 全体的に良かったと思います。 - お部屋も綺麗だったし、フロントのスタッフさんも親切でした。 表からのホテルブエナビスタの表示がイマイチ分かりにくかった。
- Gary (8/5): - Close to the station and some good local eateries. Staff were friendly and very helpful. Room was a reasonable size and comfortable. No on-site public bath.
- SATOMI (10/5): 大満足 - スタッフの方のおもてなしが素晴らしかったです。
- Minako (9/5): -
- Kevin (7/5): -
- Matthew (8/5): Nice amenities in good location. - Great location. Friendly staff. Large room. A Complimentary Onsen at another location was fantastic. They even provided us transportation to and from the Onsen. The room was advertised to have air-conditioning, but found out that the hotel controls the air-conditioning for all the rooms and during our stay it only operated as a fan. Our room was warm, too warm to sleep, and the hotel staff said our only option was to rent a fan, or open the window. We ended up opening the window to get some cooler air in, but the noise in the middle of the night with the sirens going off didn’t give us a good night sleep.
- Thomas (9/5): -
- Silvia (9/5): - Sehr toller Service allgemein, extrem freundlichund hilfsbereit., Shuttle zum Onsen. Super Lage Nähe Bahnhif, Krähenburg, Museum Yayoi Kusami.
- Eyal (9/5): -
- Johannes (10/5): Buitengewoon goed! - het personeel vooral en ht buffet !! Tot nu toe ht mooiste hotel we ooit hebben gehad! Zou blind weer boeken! alles was 100% geweldig!
- selma tenenbaum (8/5): - Funcionários atenciosos e café da manhã bem gostoso Ar condicionado não estava funcionando direito
- 繁俊 (10/5): - ちょっとした心遣いがスタッフ皆さんに徹底されていました、 特になかった。
- 井出 (10/5): -
- Benjawan (9/5): - พนักงานบริการดี โรงแรมใหญ่และสะอาดมาก มีที่จอดรถในโรงแรมเลย สะดวกมาก แต่คิดค่าบริการ 1200¥ ต่อคืน ขนาดห้องพักที่จองของโซน Executive กว้างประมาณนึง ร้านสะดวกซื้ออยู่ตรงข้ามโรงแรม เดินไปตลาดนาวาเตะ กับปราสาทมัตสึโมโตะไม่ไกลมาก แรงลมของแอร์ปรับไม่ได้ แอบหายใจไม่ออกนิดนึง
- Maria (10/5): -
- SEIKO (8/5): よかった - スタッフの方々がいつもとても親切です ホテルの地下駐車場の台数が少なすぎます
- jorgeverardo (9/5): -
- masashi (7/5): -
- Burrows (9/5): -
- Rémi (9/5): -
- Leanne (10/5): Nice time - Easy location to train Nothing
- Leanne (9/5): Great place to relax - Close to train station Nothing
- Satoru (7/5): - 古いホテルだが、スペースも確保されている。ビジネス用途では、駅からの利便性も許容範囲であるが、コスパは普通です。 6Fの清潔感のない匂い、ドア付近のダウンライトのオンオフスイッチがわからなかったので、クローゼット利用に不便を感じた。
- Ariane (8/5): - Das Frühstück war großartig, das Personal sehr freundlich und zuvorkommend Das Zimmer war schon recht klein
- Masahiro (8/5): 満足 - 静かで良い 内装の傷が目立た
- Diana (10/5): -
- MINEKO (10/5): -
- Jolanda (9/5): Boven verwachting - Top ontbijt!!
- George (7/5): Good option for Matsumoto - - Staff were very friendly and helpful - Great location - Onsen facilities at partner hotel were very good although you had to travel - Quite expensive for experience - Room outdated and didn’t really match photos - Breakfast was average
- Averty Balan (8/5): - L’emplacement, le personnel, tout était très bien. Le petit déjeuner : un buffet très bien garni Tarif un peu élevé pour le standing par rapport à d’autres que nous avons fait au Japon
- ミッケル (9/5): 安心と快適な時間を提供する宿 - 清潔で落ち着いていた。 冷蔵庫に水くらいあってもよかった。
- Valeria (10/5): Súper cómodo y lleno de detalles. Un placer de est - Nos sorprendió lo cómodo que es el hotel: habitaciones espaciosas, impecables y con una gran atención a los detalles. Todo transmite una sensación de lujo y calidad. Con muchas amenities y detalles de confort. Caja de seguridad. Hermosa vista hacia las montañas. Es además un hotel muy bien ubicado
- Leanne (10/5): -
- Yoshikazu (8/5): 久々です。2年ぶり。 - これまで10回くらい利用しているがあまり気になる点がないのがいいです。
- Martin (8/5): -
- Janine (8/5): Enjoyed our stay, nice staff and great location - Well located to station. Easy to walk to the Castle and shops. No air conditioning so room was very warm
- Eduard (9/5): -
- Hannelore (10/5): Alles perfekt zuvorkommende freundliche hilfsbereit - Personal
- Nagako (9/5): -
- Joshua (10/5): The staff were welcoming and very caring of all guests. - I really appreciated how I was treated there, I honestly didn't want to leave. The staff was so helpful and friendly, I dropped off my luggage before check in ( I messaged them to confirm it was ok), then came back to check in, my stuff was already in the room. What really made my trip was the offer of a sandwich box to go if you cant make breakfast. It's a small box but a huge gesture that I will never forget when I think of HBV! The trip to the onsens was amazing too! It was perfect
- Mohamed (10/5): -
- Mario (7/5): - Central location, quiet room The hotel has no bar
- Peter (10/5): Definitely recommend this hotel if you are staying in this area - Friendly staff, great facilities
- Cung (8/5): - Comfortable clean and the service was amazing The temperature control didn't work. Had to open the window to cool the stuff room. The air con was still pumping out heat when i set it to 18 degrees
- Yoshiko (10/5): -
- 的場 (10/5): 満足です - 駅近で立地もよく、ホテルも綺麗でした。
- Xavier (9/5): Hotel de 4 estrelles correctes - La habitació típica de Japo. Correcte. Esmorzar molt bé. Cèntric, molt a prop de tots els llocs turístics Està tot bé
- みきうさ (10/5): -
- kouichi (10/5): -
- 一夫 (10/5): -
- Hata Fukushima (8/5): -
- Helen (8/5): Good overnight stay - Room spacious and surprisingly quiet noise wise for a big hotel Parking (paid) 5-7 minute walk easy but able to load and unload outside of main entrance. Access to an Onsen - hotel provides a shuttle bus Breakfast time was a busy buffet - but this was a weekend stay so inevitable
- YOSHIMASA (9/5): 思いがけずよかった - ユニットバス、ベットが広い 部屋も広くてソファーがあった 朝食のビュッフェが内容のわりに高い エクシブと比較すると割高感がある
- Wucheng (9/5): -
- Clivette (10/5): Awesome Stay - Free shuttle to and from Matsumoto station. Executive Lounge Tea Time and Cocktail time were highlight. The room was clean, comfortable bed. Their staff was super attentive from beginning to the end of our stay. Will be returning next year.
- 木村 (10/5): ここにして良かった - 朝ごはん
- Stephanie mork (8/5): Idéal pour ce que nous recherchions : personnel attentionné et confort de la chambre - Le confort
- Edward (10/5): -
- chienmin (10/5): -
- Robert (8/5): -
- Rodrigo Jose (9/5): Perfeito. - Excelente. Voltaria mil vezes. Nada
- Jungea (7/5): - 아침식사는 뷔페식이었고 음식 가짓수도 많았고 맛이있었다. 위치는 역에서 10분이상 걸어야했지만 힘들정도는아니었다.호텔 인테리어는 좀 올드한 느낌이 났으나 넓고 좋았다.
- Andrew (5/5): -
- Rod (9/5): -
- Ian (9/5): - Excellent hotel, friendly, helpful staff, great breakfast selection. Exceptionally clean. Good location, easy walk to station and all attractions.
- Rod (9/5): -
- Christopher (8/5): - Great staff and service. Clean and comfortable rooms. Convenient location, 5-7 mins walk from Matsumoto station and Alice bus terminal. Rooms were a bit on the older and smaller side.
- 山本 (7/5): - 全体的に清潔‼️ 駐車場が狭い‼️有料‼️ベットがセミダブルでは2人には狭い‼️枕の予備が無い低いのに対応出来ない‼️
- Margaret (7/5): - Good location. Easy to walk around town. Breakfast decent for the room price. Laundry was good. Little park in front of hotel for the kids to play in the snow! Beds were a bit hard and not cosy linen. Twin room was bit small if two adults and two kids.
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