Storii By ITC Hotels Urvashis Retreat, Manali
Location: Shanag Road, Near Nehrukund, Village Shanag, P.O. Bahang, Tehsil Manali, District Kullu, Manāli, in
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Stunning Views
Urvashi's Retreat in Manāli offers a serene escape with a spring water brook and orchards creating a tranquil atmosphere. The rooms feature triple technology heating and balconies with Himalayan views, ensuring a cozy stay.
Delectable Dining Options
Indulge in a variety of cuisines at the in-house all-day dining Rohtang Pavilion and enjoy drinks at Mike's Tavern. For leisure, head to the adjacent billiards room or relax at the spa and wellness center, equipped with top-notch facilities.
Convenient Location and Amenities
Located near popular attractions like Hidimba Devi Temple and Solang Valley, the hotel also provides free WiFi, 24-hour front desk service, and a complimentary breakfast with continental and vegetarian choices.
Book your stay at Urvashi's Retreat for a memorable and rejuvenating experience!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 05:00 PM
Check-out: 12:30 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Pets allowed
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Sauna
- Massage services
- Packed lunches
- Chapel/shrine
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Shared kitchen
- Evening entertainment
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Happy hour
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Playground on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Private picnics
- Japanese garden
- Secured parking
- Garage
- Health or beauty spa nearby
- Charcoal grill
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Himalayan Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a mini-bar, flat-screen TV with streaming services, mountain views, as well as fruit for guests. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Outdoor furniture
- Toilet paper
- Bottle of water
- Fruits
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Executive Suite, 2 Queen Beds (Chinar Villa)
2 Queen Beds
1722 sq feet
Internet - Free WiFi
Entertainment - 42-inch LED TV with satellite channels, Netflix, DVD player
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
-
Deluxe Room, 2 Twin Beds (Garden View with Balcony Twin)
2 Twin Beds
290 sq feet
Internet - Free WiFi
Entertainment - 42-inch LED TV with satellite channels, Netflix, DVD player
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
-
Standard Suite, 1 Queen Bed (Rohtang Duplex Double)
1 Queen Bed
452 sq feet
Internet - Free WiFi
Entertainment - 42-inch LED TV with satellite channels, Netflix, DVD player
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
-
Premium - Rohtang Duplex Twin
This air-conditioned suite is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with mountain views.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Outdoor furniture
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Chinar Villa
The fireplace is the standout feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Dining area
- Electric kettle
- Bidet
- Electric blankets
- Dining table
- Outdoor furniture
- Toilet paper
- Bottle of water
- Fruits
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Quadruple Room
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Standard Suite, 2 Twin Beds (Rohtang Duplex Twin)
2 Twin Beds
538 sq feet
Internet - Free WiFi
Entertainment - 42-inch LED TV with satellite channels, Netflix, DVD player
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
-
Suite, 1 Queen Bed (Grand Himalyan Suite)
1 Queen Bed
473 sq feet
Internet - Free WiFi
Entertainment - 42-inch LED TV with satellite channels, Netflix, DVD player
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
-
Deluxe - Rohtang View Double
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Superior - Brookside Double
This air-conditioned quadruple room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Outdoor furniture
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Superior - Brookside Twin
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Outdoor furniture
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Family Room with Balcony
Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Outdoor furniture
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Deluxe- Garden View Double
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Deluxe- Garden View with Balcony
This air-conditioned twin room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Bidet
- Electric blankets
- Outdoor furniture
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
-
Deluxe- Garden View With Balcony
The quadruple room features heating. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Telephone
- Heating
Guest Reviews
- Gaurav (10/5): - Everything Nothing
- Trinabh (10/5): - Exceptional service. Beautiful view of the mountain from the balcony as well.
- Jenifa (9/5): -
- Gaurav (10/5): Fantastic stay, food, location, scenic views - Everything Nothing
- SHINDE (8/5): Cozy warm experience of the property. - Staff is polite,warm and helpful specially the morning dining staff at restaurant. The live chai counter was amazing.Manish thakur was helpful and did make small conversation to kids. Some issue happened through online Booking on the pics shown about the room however the staff accommodated with few additions while we couldn't get a different room .
- Rajiv (9/5): One of the very best property to stay in Manali - Nicely built property and everything feels luxury. Staff were very helpful and food was awesome as well. Personally I felt bedding was too soft and felt some back pain.
- Ankit (10/5): -
- Priyanka (10/5): -
- HARJOT (10/5): -
- PARIMAL (9/5): Amaizing property - Amaizing property..enjoyed every bit..good spa,good live music which v enjoyed a lot. Keep it up
- Rajat (9/5): Nature calling - The view of the mountains from the hotel is excellent The road leading towards the hotel was very narrow
- Suman (10/5): - Soo nice Service
- Nipun (10/5): Exceptional -
- Dr (10/5): Exceptional -
- Rajat (9/5): It was a pleasant stay, nice clean hotel with very friendly and helpful staff. - Spacious and clean. Very friendly and helpful staff. Scenic location. Difficult approach, narrow lanes around the property make it difficult to reach during peak hours.
- Rakshit (5/5): Passable -
- Yashaswini (5/5): Passable -
- Pankaj (9/5): Superb - Location and cleanliness
- Adamya (10/5): Exceptional - Very nice property to spend time with friends and family
- Rawat (9/5): Superb -
- Ankit (10/5): Perfect holiday home. - This property is the perfect escape from the hustle and bustle of city life. Though it is very conveniently located it gives such a peaceful vibe. Every corner of the property is made with love and the thought behind everything is incredible. The detailing behind everything is beyond imagination. Food is fairly priced and pretty good in taste. Menu is good and staff is superb. Overall one feels very welcoming here !! Kudos to the team for making our stay so incredible !! Nothing as such.
- Vishal (8/5): Wonderful - The hospitality of the staff and the services provided were exceptional plus the pet menu which was icing on the cake ❤️
- Niket (9/5): Superb -
- Ruchita (9/5): It’s a great property to stay and would highly recommend it. - The location of the property is amazing giving an amazing view of the snow clad mountain. The rooms are very comfortable and value for money. The food at the property is also great. The rooms do not have a central heating system which makes it a little difficult to heat the room evenly through the night.
- Harsha (10/5): Exceptional -
- Rishabh (10/5): Exceptional -
- Dhanoa (9/5): Perfect in every way!! The food, maintenance, ambience, staff everything added to make our stay the most memorable one. - Beautifully designed and very well maintained rooms and bathrooms. The housekeeping deserves a special mention. The bathrooms were so well cleaned n dried everytime. The food is also good. A very well curated menu and thanks to the chef for making those delicious dishes. I wish it just had a bit better approach and clearer surroundings. But nonetheless once you’ve entered the main gate, it’s a wonderful place to be.
- Tilak (10/5): Exceptional - Excellent in all prospects
- Ar (9/5): Superb -
- Prajosh (10/5): Exceptional -
- Prajosh (10/5): Exceptional - Great location, good food, amazing staff...its a gem of a place....rooms are comfortable and big Nothing
- Sudhanshu (9/5): Great location in Manali - Breakast is great , location is great NA
- Riar (9/5): Beautiful property and location. -
- Vishva (8/5): Great Property nested in the foot hills of Himalayas with in-experienced management. - The location of the property is great, nestled in the valley, overlooking snow clad mountains of Manali. The accommodation was great with a duplex room and separate area for the children. F&B services are excellent. A perfect place to stay for the family. We booked the property especially to spend our New Year and checked out from another property, surprisingly they charged heavily for the new years eve & did not have a clue of organising a new years party. They invited a group of local Himachali dancers which was extremely boring. The food and drinks were very limited. They permitted only 4 drinks for 1 room which is not heard anywhere in the world before. They forced me to pay equally for my minor children who were non alcoholic and ate only pasta. in the end we had to consume our own alcohol. the new years party was totally a waste.
- Jwala (10/5): The staff was exceptional and attentive. The room was super clean and at night when it started getting too cold, we got - Just wow! They have maintained the property so beautifully with so many personal touches! The view from the room is so beautiful. There is a beautiful stream through the property which is just mesmerising.
- Gaurav (8/5): Very good -
- Coin (8/5): - Nice
- Sanjiv (10/5): - Amazing property detailed to every corner of the property … excellent destination for a relaxed comfortable holiday with great food and views … excellent staff
- Rahul (10/5): Exceptional -
- Nishchal (10/5): Exceptional - We had an absolutely amazing time at Sitori. The rooms were spacious and spotless, with great décor. The food was delicious. The staff were attentive and courteous. Our daughter enjoyed playing with Cleo. Will definitely look forward to returning in the future!!
- Neha (10/5): - Excellent
- Mathews (10/5): Exceptional -
- Sahil (1/5): Bad - Nothing Everything
- Sameer (10/5): Exceptional -
- Joyeta (10/5): Home away from home - Everything. Look, comfort, staff , hospitality
- Alok (7/5): Comfortable and personalised - Serene nice place Ankita Dhar who is incharge of operations takes special personal care of her guests and that’s a great value add to the services Staff training needs to be improved in all segments
- Mustafa (8/5): Very good - Very scenic resort . Excellent staff . The small streams running across the property. Room upgrade was very expensive.
- Shilpa (7/5): Well maintained boutique property - Beautiful landscape with apple trees and fresh water stream . Cottage style rooms were large and comfy .Quite peaceful .Weekday deals make the pricing attractive .Helpful staff . Menu was limited and food could taste better for the prices charged. The pet charges and policy wasn't mentioned anywhere when I booked . I called the property to confirm my booking and then came to know about mandatory charges for pet and security deposit of 15 k ..( I was asked to pay in cash ) . The pet policy was quite long and exhausting ,made me anxious as I had already booked .
- Vishwa (10/5): Exceptional -
- Mabel (8/5): Would go back again - The property The property had a positive vibe. The staff was extremely courteous and helpful. Food was very good too
- Sharma (10/5): Exceptional -
- Siddharth (6/5): Pleasant -
- Shireen (7/5): Overall very relaxing and a comfortable stay!! - Very well maintained, great views and friendly staff. They allowed pets which made it easy to make our decision. The room was spacious and had everything one needs to make it comfortable. Of course the views of the mountains were delightful! The breakfast is limited and it almost seems like one is asking for a favour if you request for more than one item from the menu. Also the f&b charges are huge … it’s sort of ironical that they say we welcome pets but they can’t be brought along to the restaurant and therefore to deliver to your room (about 20 steps from the restaurant) they’ll charge an extra 10% despite us being the only family on the property. So do stock up for days when you have nothing to do and want to just munch along.
- Rahul (8/5): Very good - The garden where my dog roaming freely. Food in terms of taste, less items in breakfast menu
- Sumesh (9/5): Was excellent but could have been par excellence - The overall ambience atmosphere and layout Accountability of a particular individual was missing
- Akanksha (9/5): A serene experience - It’s a beautiful property located in a beautiful location. Loved garden area with trees and a small stream flowing through. My kid loved playing in the play area as well as outside in the garden. The various activities available within the property are engaging. And the food was excellent! More variety in breakfast can be added.
- Priti (9/5): Pleasant, beautiful views, great staff and good food - Very good staff and great food, very scenic views and quiet elks nearby Quite far from the Mall Road… so not walkable. Also would like it if the property organised som walks nearby
- Parvin (1/5): Bad -
- Milind (9/5): Best hotel if you wanna chill and not do sightseeing!! - Its a green and beautiful property. Its located in the interiors of manali. Food and rooms are very good. Service is good too. Breakfast spread is limited. Live counters are only for egg preparation. The approach road to the hotel is very narrow and broken. Almost 2 to 3 km of narrow, broken road with severe traffic congestion during peak hours.
- Gill (10/5): A boutique resort with wood panelled rooms which have amazing views . - Lavishly furnished rooms with all amenities.Only hotel with 100 litre AO Smith geysers in the washrooms.The property owners themselves are hands on 24/7 and ensure all guests have sumptuous breakfast every day of their stay . The resident French bulldogs Cleo and Tsarina are V friendly and it is a pet friendly resort.Amazing Mountain View’s from the rooms tempt us to stay for longer. The staff are all locals and extremely polite.
- Naimesh (9/5): Superb -
- Riddhi (10/5): Exceptional -
- Neeraj (9/5): Best stay in Manali! - Outstanding property - clean, sustainable and very comfortable! Location was great too. They have an extremely warm and helpful staff - always ready to serve with a smile on their face! We will definitely look forward to staying here on our next visit to Manali. Nothing that we disliked about the property. You just cannot predict the weather in Manali - we got a freak day of heavy snowfall in the end of April. Traffic is super crazy across Manali so plan well in advance to get anywhere and to get back.
- Joyeta (10/5): Exceptional - Everything! Nothing
- Jenson (7/5): Good - 1. View of hills 2. Urvashi maam is a gracious host, pretty hands on, one must try her omelette and bakes., top of line. 3. Kids enjoyed meeting dogs 4. Staff was always prompt and eager to provide service 1. Kids over 6yrs are charged, lot of misleading information in this regard like, kids under 12 are welcome etc. 2. We Specifically chose this hotel for the pahadi thali, it was not available, plus we were informed it needs to be ordered a day in prior, inspite of same we couldn't order as it fell on new years eve. 3. For 15k per night, we had pretty high expectation, it does not meet that. Some introspection required kn this front to improve return customer base 4. Approach road is as narrow as it can get. Moon
- Veenu (10/5): Exceptional - Amazing place. Don't think twice, just go for it.
- Brandviser (9/5): Superb -
- Aashir (10/5): The best place for a peaceful stay in Manali - Great property with amazing rooms and great views. It's a little outside main Manali town so it's peaceful and quiet.
- Bahuguna (9/5): Superb -
- Bharti (9/5): Superb -
- Vishnu (7/5): Good -
- Ankit (10/5): Exceptional -
- Nath (7/5): Could have been the ideal getaway experience if not for poor disaster management - Room service was very prompt. Location was very scenic. The gym was serviceable with decent amount of equipment.Breakfast had many options. We traveled during the sudden flash floods in Himachal Pradesh in early July. Without the floods, we would have given the retreat a perfect score. However, the resort's response to the disaster revealed significant shortcomings. Firstly, the hotel reception was shockingly clueless about the situation outside the hotel due to phone line issues caused by the flooding. Their lack of knowledge was frustrating, especially when we wanted to book a return taxi to Chandigarh after the weather cleared up. They could have sent someone to Manali or used their own cars to inquire about taxi services, but instead, they just smiled without offering any assistance. There might be a foreign invasion happening just 1 km away from the resort and these guys would still be clueless about it if the tower went down. This lack of responsibility towards guests and the level of cluelessness should be addressed by the retreat owner. Fortunately, we met another family at the resort who helped us contact a taxi through their driver, who went to Manali on our behalf, and avoid being stranded beyond our check-out date. This reliance on others for assistance was not ideal. The other issue was the frequent power cuts. Despite running generators, the hotel should have prepared better for the impending storm and stocked up on extra diesel. We expected basic conveniences, such as having the lights on, especially considering the high cost of the hotel. Overall, the retreat's response to the floods and the lack of preparedness for such situations were disappointing.
- Sanjay (9/5): Had very comfortable stay and loved the place staff courtesy and excellent hygiene standard along with good food. - Location, staff courtesy and cleanliness! None
- Davinder (9/5): Superb -
- Raviaditya (10/5): Excellent with Kids! - Lovely & Spacious Rooms, Breakfast had a great spread, Views from the Room was breathtaking! Access to hotel via the Hanging bridge wasnt the best - should have advised that there is an alternate route using the new bridge
- Sanjeev (1/5): Bad -
- Singh (9/5): Superb -
- Geetha (10/5): Beautiful, & Serene retreat at the foothill of Rohtang Pass - Excellent view of Rohtang pass from our room. Staff , especially the manager, the chef & servers was very courteous &, helpful & very accommodating. Food was excellent and they were receptive of our special requests. Especially providing breakfast for us leaving at 5 pm. Would recommend without any reservation. The re Wifi was spotty & unreliable.
- Abhishek (1/5): Not value for money - 1.staff was polite and helpful. 1.Contact numbers were not correct at the website and booking.com 2.Understaffed, reception was unattended till 8 a.m am the security guard was looking after the operation. 3.The gym was unattended by the staff, the towel and water were missing. 4.Basic facility like steam bath was chargeable. 5.Breakfast was good but ala carte food was not good. 6.central heating system for water was not available,there was geaser in every room hence have to take care of switching it on every time before using.
- Lopa (10/5): Exceptional -
- Amukherj (9/5): Awesome stay with Family - Location is awesome, with snow-capped mountain views right in front. Away from the main city but close enough. Staff is very polite and helpful. Food was ok, some items were quite good. A bit repetitive breakfast as we stayed for 4 days. Enough entertainment for evenings with games and books. A well maintained, clean and comfy place for staying with family. Only minor points: Occasional live local music will further improve the ambience Balcony chairs, tables need to be cleaned. Was charged a Rs30 for Gala Dinner. Not sure what that was for.
- Gowrysankar (10/5): Exceptional -
- Calvi (10/5): A beautiful hotel with wonderful staff. - The whole resort is beautiful. Our room was so lovely and felt like we were in a private cabin. The area is lovely and quiet with beautiful views of the mountains. It was especially nice to see the view from the breakfast room. All the staff were friendly and professional. The suspension bridge to access the area was sometimes congested. Thankfully this will be resolved by a new bridge that was close to completion! Once that is done the location will be much more easily accessed.
- Anshuman (9/5): Excellent stay and hospitality. - Almost everything was perfect. The rooms were big and super clean. The view was superb. The whole property was very well maintained. The food was awesome. I loved every staff of the hotel and was so happy with their hospitality. May be a little bit of lower price would be better.
- Karanvir (10/5): Exceptional -
- Satender (1/5): do not ever book this property if you want to enjoy your stay. - worst property worst property
- Jaysheel (10/5): Awesome place. Go green place, good effort by Urvashi to contribute towards valley conservation. - Everything about property was awesome. Host,and staff were very warm in wecoming guest. Food was too good. Special attraction were K9s, all three of them Zorro, Cleo and Tsarina.....Property is pet friendly, away from city ..with great mountain view, which form part of Rohhag La Though all about property was good, little attention needs to be given to pool and TT table
- Roopak (1/5): Bad -
- Zubair (3/5): great staff, lack of hospitality skills by the owner - the staff was excellent and the room was cozy too the owner lacked basic etiquette towards their guests - late party, no prior notice, loud music (at a retreat) , they shut the bar to the other guests as “they were busy with the party” - music went on till 12am and at 9am I was woken up with the sound of drilling and workers looking in through my window!! zero coordination on what would be a decent time to disturb the guests .. instead I was made to sleep late due to their music and woken up in a terrible manner!! I liked this place which is why I came back to stay , but I’ll definitely be looking at other options now. good property, but not worth the price if this is the case usually
- Eva (8/5): Very good -
- Sarthak (8/5): Overall stay was pleasant, sans one last goof up during Checkout. Would recommend nevertheless as one of the best places - Excellent location, spacious rooms and great food. Food is reasonably priced as well. Staff in general is extremely courteous and polite. Had stayed for 3 days (2 different bookings), overall experience was pleasant barring one small goofup during checkout. Convenient location as well, if planning to travel further away from Manali towards Solang Valley and Atal Tunnel. The tariff is similar to a 4/5 star property, but sadly the accountability of some of the staff isn’t. Had an unexpected negative experience, sharing the same below: We were supposed to leave early in the morning at 6 am from Manali for Delhi. Had informed both the reception as well as the on duty restaurant staff in advance at-least 2-3 times during the stay to have some morning breakfast packed for us, and had settled the entire payment in the previous night (7th March) itself. However, we were shocked to find on 8th Morning that the same wasn’t prepared, not exactly sure where the communication gap was. There was nobody apart from the Guard to whom we could talk, although he did connect us over phone to the chef, who told us that they had somehow forgotten to prepare the same. Please look into the same and ensure a goof up like this isn’t repeated again, doesn’t look good on a property charging tariff similar to yours.
- Sarthak (8/5): Very good -
- Pushkin (10/5): Exceptional - Very good location
- Monty (10/5): Exceptional -
- Saravanan (10/5): very good hotel and near by lots of attractions - very good hotel and close to Solang Valley and Atul Tunnel . while you entering the hotel you can see one bridge in between hotel and road . wow it’s amazing . no comment
- Ankit (9/5): overall a very pleasant stay - overall layout of the property was very good, Staff was very friendly. some Extra activities should be provided at this price like bonfire etc free pickup and drop should be provided at this price
- Monty (10/5): Exceptional -
- Avdhut (8/5): Very good -
- Sreeram (8/5): we had a pleasant stay. Enjoyed our night and the weather was chill and freezing. - property ambience, view from the resort, the room, service from the staff. they were warm and welcoming very comforting the way to reach the retreat from the main road.. Very narrow road through the local village. bigger vehicles found hard to pass through. The Food.. The chef needs to learn to season the food perfectly.. in this cold weather the food wasn’t spicy at all.. breakfast was good. As the retreat is little away from the town area, all you depend is on hotel food for dinner if you are early to the place. less portion size and some of the items from the menu are not well prepared or seasoned. Onion Pakoda - pls improve garlic bread- more portion size please please include more main course varieties other than potato n Gobi.
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