Singerstrasse 21-25 Aparthotel 350m next to St Stephen's Square

Name: Singerstrasse 21-25 Aparthotel 350m next to St Stephen's Square
Address: Singerstraße 21/25, Vienna, at

Location: Singerstraße 21/25, Vienna, at

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Central Location and Quiet Atmosphere:
Located just 350m from St Stephen Square, the Singerstrasse 21-25 Aparthotel offers a peaceful retreat in the heart of Vienna. With the Stephansplatz Underground Station and Saint Stephen’s Cathedral nearby, guests can easily explore the city while enjoying a tranquil environment.

Spacious and Well-Equipped Apartments:
The modern apartments at Singerstrasse 21-25 Aparthotel are designed for comfort and convenience. Featuring a kitchen, dining area, living room with satellite TV, and air conditioning, each apartment provides a home away from home. The complimentary WiFi and regular cleaning service ensure a pleasant stay.

Convenient Amenities and Nearby Attractions:
Guests can take advantage of additional facilities such as a washing machine, dryer, and private parking garage for a seamless experience. With a supermarket and fitness centre within walking distance, and attractions like the State Opera and Hofburg Palace a short stroll away, guests can experience the best of Vienna with ease.

Book your stay at Singerstrasse 21-25 Aparthotel for a memorable Vienna experience!

Important Information

Please note that roadworks will be carried out by the City of Vienna in the immediate vicinity of the hotel during the day on weekdays (from approximately March 2026 until May 2026). Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Garage
Electric bicycle charging station

Rooms Available

Large One-Bedroom Executive Apartment

Spacious, air-conditioned apartment with a fully equipped kitchen, a dining area, a living room with a flat-screen satellite TV, a walk-in wardrobe, a marble bathroom and a separate toilet. Please note that the apartment is cleaned every third day.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
City Penthouse, 1 Bedroom, City View

1 King Bed and 1 Queen Sofa Bed
1206-sq-foot soundproofed room, furnished balcony with city views

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Washing machine, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and heating
Need to Know - Limited housekeeping
Non-Smoking, renovated in 2014

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Espresso maker
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
Deluxe Triple Room, 1 King Bed with Sofa bed, Kitchenette

1 King Bed and 1 Queen Sofa Bed
409 sq feet

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Bathtub or shower, a hair dryer, and towels
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
Executive Apartment, 1 Bedroom, Kitchenette

1 King Bed and 1 Queen Sofa Bed
614 sq feet

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Bathtub or shower, a hair dryer, and towels
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Need to Know - Limited housekeeping
Non-Smoking, renovated in 2014

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
Executive Apartment, 1 Bedroom

1 King Bed and 1 Queen Sofa Bed
829 sq feet

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Bathtub or shower, a hair dryer, and towels
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Need to Know - Limited housekeeping
Non-Smoking, renovated in 2014

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
Penthouse, 3 Bedrooms, City View

3 King Beds
1722-sq-foot soundproofed room, furnished balcony with city views

Layout - 3 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and a bidet
Practical - Washing machine, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
City Penthouse, 2 Bedrooms, City View

2 King Beds and 1 Queen Sofa Bed
1722-sq-foot soundproofed room, furnished balcony with city views

Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and a bidet
Practical - Washing machine, queen sofa bed, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and heating
Need to Know - Limited housekeeping
Non-Smoking, renovated in 2014

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Sofa bed
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Exclusive Penthouse, 2 Bedrooms, City View

2 King Beds
1292-sq-foot soundproofed room, furnished balcony with city views

Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and heating
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Large Two-Bedroom Penthouse Apartment With Terrace And City View

This split-level apartment comes with 2 bedrooms, 2 terraces offering views of the Saint Stephen´s Cathedral, satellite TV, air conditioning and a fully-equipped kitchen. Please note that the apartment is cleaned every third day.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Classic Apartment

Air-conditioned apartment with a kitchen, a dining area, a living room with satellite TV, and a bathroom. The apartment is cleaned every 3rd day.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
One-Bedroom Apartment With Terrace And City View

This maisonette apartment features a terrace with views of Saint Stephen’s Cathedral. It furthermore offers a seating area, a CD player and air conditioning. Please note that the apartment is cleaned every third day.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Three-Bedroom Penthouse Apartment With Terrace And City View

This maisonette apartment features a terrace with views of Saint Stephen’s Cathedral. It furthermore offers satellite TV, air conditioning and a seating area. Please note that the apartment is cleaned every third day.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
One-Bedroom Executive Apartment

Spacious, air-conditioned apartment with a kitchen, a dining area, a living room with a flat-screen satellite TV, a walk-in wardrobe, and a marble bathroom. The apartment is cleaned every 3rd day.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Two-Bedroom Penthouse Apartment With Terrace And City View

This split-level apartment comes with 2 bedrooms, 2 separate bathrooms, 3 separate terraces, offering views of the Saint Stephen´s Cathedral, satellite TV, air conditioning and a fully-equipped kitchen. Additionally, there is a gallery with a pull-out sofa bed. Please note that the apartment is cleaned every third day.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Apartment

Air-conditioned apartment with a kitchen, a dining area, a living room with satellite TV, and a bathroom. The apartment is cleaned every 3rd day.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Studio

Offering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Classic Double Room

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Israfil (6/5): İdare eder - Konum Oda büyüklüğü Oda mutfaği Yatak Temizlik Fiyat
MA (10/5): Large rooms with 24/7 front desk. Very comfortable beds. Walkable to all Vienna sites. Would stay here again. - Conveniently located to Vienna city locations and dining.
Georg (8/5): Wir waren sehr zufrieden -
Saroja (9/5): Perfect location and facilities for a enjoyable stay in Vienna - Location, space, facilities and staff Absolutely nothing, perhaps a larger bed.
Paul (10/5): -
Klára (10/5): Teljesen a centrumban, kiváló reggelivel, szuper szálloda. -
Ezgi (10/5): -
Cheryl (10/5): This hotel is situated in a very good location with helpful staff. I would happily stay there again - The breakfast was very good with a lot of variety. The location was very good. Walking distance to a lot of the sights. The staff was very helpful answering any questions we had. Reception arranged for a taxi to take us to the airport. An all round positive experience. N/A
Olga (9/5): -
Lior (1/5): Extremely disappointing experience. - We booked a two-night stay and ended up leaving the hotel the very same evening because the conditions were simply unacceptable. The first room we received was dirty, with visible stains in the bathroom and an overall poor level of cleanliness. After complaining to reception, we were moved to another room, which also had cleanliness and maintenance issues, including broken facilities and stains on the bathroom wall. Over the course of the evening, we were shown several different rooms, yet none met even a basic standard of cleanliness or comfort. Instead of enjoying our vacation, we spent hours carrying luggage between rooms and repeatedly going back and forth to reception trying to solve the situation. Eventually, we gave up, checked out, returned the room keys, and had to book another hotel at our own expense later that evening. We did not sleep in the hotel at all. What made the situation even worse was the hotel’s refusal to properly refund the stay, despite the fact that we never actually stayed the night there. Even according to the cancellation policy, charging for both nights under these circumstances makes absolutely no sense. Instead of taking responsibility and trying to resolve the issue fairly, the hotel chose to argue and deny our experience entirely. This was honestly one of the worst hotel experiences we have ever had. The cleanliness, maintenance, customer service, and overall handling of the situation were far below acceptable hospitality standards. We would strongly recommend future guests to think carefully before booking here.
nicole (10/5): Bestes Hotel, das wir hätten buchen können - Unser Zimmer war bei Ankunft wirklich sehr sauber. In der Küchenzeile war Geschirr und Besteck in ausreichendem maße vorhanden. Das Frühstück war ein Traum, sehr viel Auswahl an kalten und warmen Speisen. Man konnte auch Sonderwünsche äußern und das Personal, vor allem Martin, waren wirklich hilfsbereit und freundlich. Das Kissen war für mich zu dick und ich habe sehr schnell ein anderes bekommen. Die Handtücher wurden täglich gewechselt und der Müll entfernt. Die Kaffeetassen wurden aufgefüllt. Wir waren rundherum zufrieden und werden wieder kommen!!! Die Lage des Hotels ist ungünstig. Es ist vor allem morgens sehr laut, ausschlafen konnten wir nicht, da direkt nebenan eine Baustelle war. Da kann das Hotel aber nichts für. Sehr viel Verkehr.
Thomas (10/5): Sehr gutes Hotel in hervorragender Lage, freundlicher Service, große Zimmer. - Sehr große Zimmer in hervorragender Lage, nur 5 min zum Stephansdom. Einrichtung sehr geschmackvoll, im Stil der Wiener Werkstätten. Bequeme Betten, großes und komfortables Bad, Viel Stauraum, gute Kaffeemaschine. Immer genügend Pads für die Maschine. Es war alles wie erwartet, sogar besser. Es gibt nichts auszusetzen.
Paul (9/5): An excellent stay. - Great location in the old city, everything we wanted to see (galleries, museums) were within easy walking distance. everything was clean and well laid out , comfortable and spacious.
Marjan (10/5): - Super clean and quiet while I’m city centre
Bhavin (10/5): -
yusuf emre (10/5): Harika bir otel , konumu mükemmel. - Konum, odalar
cornelis (9/5): -
Buol (10/5): - Früherer Zimmerbezug wurde kostenlos möglich gemacht.
Koki (10/5): -
Ticsay (9/5): Great location - The location waw great, it was convenient & centerally located. At night it was a bit noisy from "partiers" but once we closed the windows it as fine. The breakfast however was far more expensive for what what offered. We felt it was a rip off. It was nosy at night however got better when we closed the windows.
Chris Panzetta (7/5): - Steps from St. Stephen's and St. Peter's Cathedrals. Lots of outdoor cafes on the main square. You feel like you're in the mix of tourist and locals. Breakfast was awesome. We asked for a full bed or queen, instead we were given 2 twin beds pushed together with a Crack in the middle.
Michael (10/5): -
Molly-Kate (10/5): Great hotel with spacious rooms and a kitchenette! - Great place to stay in the heart of Vienna! The room was very comfortable, and the kitchenette was well stocked with equipment and enabled us to have some meals in our room. The staff were very helpful and the location made it easy to get around via walking and public transportation!
Sergio (10/5): -
Emanuele (8/5): -
mucra (9/5): rundum super, wir kommen auch garantiert wieder - modern, beste Lage (also für uns), normalerweise sind wir in einem Hotel eine Querstrasse weiter, das war ausgebucht, Zimmer perfekt, kleine Küchenzeile Kaffekapselmaschine ... Kühlschrank, alles was man braucht. Ein Zimmer wurde sogar kostenlos storniert, obwohl Frist weit überschritten, danke auch gleich noch mal garnix, die Baustelle vor dem Haus als der Strassenbelag aufgerissen wurde kann man ja schlecht dem Hotel anlasten, und wird ja auch mal vorbei sein.
Kerstin (9/5): Wir kommen immer gerne wieder und freuen uns schon auf den nächsten Trip nach Wien. - Super zentral gelegen, sehr geräumig und sehr ordentlich und sauber. Wir waren bereits zum dritten Mal dort. Nichts.
Tauras (10/5): A quiet and comfortable spot in the bustling city center - A spacious, clean, and quiet room. A great kitchenette. Just a few steps away from Vienna’s most famous landmarks and the Mitte train station. I recommend this hotel to everyone—whether you’re traveling for leisure or business. -
Yvonne (8/5): Heel fijn hotel op loopafstand van het centrum - De locatie, vriendelijk personeel. Uitstekend ontbijt Niets
Núria (10/5): - Muy bien situado, muy bien equipado Todo bien, pero mucha luz en la habitación cuando se hace de día
Marta (10/5): Po raz pierwszy napisałam maksymalną ocenę dla hotelu pobyt super na pewno jeszcze wrócimy - Piękny wygodny hotel z garażem w samym centrum Wiednia bardzo miły i pomocny personel smaczne śniadania wszystko bez zarzutu Nie znalazłam
Marina (10/5): - We enjoyed our stay, very comfortable and spacious room, friendly and helpful staff, very good breakfast, perfect location - on a quiet street very close to St.Stephans Cathedral.
Igor (10/5): -
Petra (8/5): -
Carolyn (10/5): Perfect place for our four night stay. Loved it and would absolutely recommend - Great location, clean, comfortable space. Staff were very friendly and helpful
Patricia (9/5): Great aparthotel in the middle of Vienna - Fantastic location close to St. Stephen's and other attractions. Easy to access public transport and Stadtpark is only a 5 minute walk. There are many restaurants to choose from. The room was large with a fully stocked kitchen. 1. Only two flat pillows on the bed. Had to ask for more. 2. Only two small bath towels. Had to ask for more. Then when housekeeping came they did not replace them. 3. The laundry facility needs better instructions for those of us that don't read German.
Rebecca (10/5): Great place in the center of things - We got a one bedroom apartment and it was spacious and had plenty of closet/drawer space. The efficiency kitchen was just what we needed and included a dishwasher which we did not expect. The staff were very helpful and friendly. The breakfast was great. The location is close to everything we had time to see so we were able to walk everywhere. There are lots of great restaurants in the area. The restaurant across the street - Gasthaus zu den 3 Hacken - was excellent.
Ali Cansu (10/5): Tavsiye edilir. - Şehir merkezine çok yakın, her yere yürüyerek gidebildik. Çocuklu ailelere tavsiye edilir. Odalar gayet temiz ve yeterlidir. -
Andrea89G (7/5): Consigliato - Rapporto qualità-prezzo. Posizione. Stanza. Non l'hotel con effetto wow, ma c'era quello che doveva esserci Con le tende non c'è mai buio completo. Doccia/vasca un po' arcaica. Il phon era di molto basso valore
Jeremy (10/5): Superb place , excellent staff , good value for money. - Organised , professional and superb breakfast. Iconic pancakes! Maybe need a night light in bathroom ?
Valentina (10/5): Very nice stay, highly recommended. - The location is great, very close to the city centre, and the room was very comfortable with an excellent coffee machine. Very clean and nice, highly recommended. Maybe a bit more of fresh fruits and vegetables at breakfast, also some nuts.
JBSchot (10/5): - Location, facilities, breakfast., laundry facility, in short everything Cannot think of anything
Mirjam (7/5): Preis-Leistung stimmt absolut nicht - Die Lage ist top! - Haare von vorherigen Besuchern im Badezimmer an verschiedenen Lokalisationen - trotz wiederholten aufmerksam machen auf die Haare wurden bei einer erneuten Reinigung nicht alle entfernt und es lagen danach weitere auf dem Bett - ekelhaft ! - verdreckte Glasduschwandabdichtung - Möbel „in die Jahre gekommen“ - Matratze unbequem
Javier (9/5): I love this hotel. Spacious room with very functional kitchenette and great refrigerator - This is an excellent location. Great kitchen and great refrigerator. Amazing water pressure. Comfortable, spacious, super clean, 24hr reception, all great. Nice restaurants and cafes nearby. Very close to City-Airport Train Station. Third time I stay here and will come back The AC is very weak
Alexandra (9/5): -
Piero (9/5): Hotel confortevole in posizione centrale. - Buona posizione centrale ma tranquilla, camera spaziosa, mini cucina, letto comodo, colazione più che accettabile dotazione di articoli da bagno scarsa
Liviu Leonard (9/5): -
Michael Peter (9/5): -
Michael (8/5): More apartment than hotel. Great location near cathedral and cafes/restaurants. - Location and space inside room. Really good setup for our family of three with way too much luggage. Given later checkout of 11:30am earlier that morning. The cleaning staff at room pressuring us to leave at 11:20am and getting call also at 11:20am from reception asking us when we would be leaving. 11:30am as planned…
Kenneth (10/5): Comfortable hotel with great breakfast at Vienna - Room is spacious, clean and comfortable. Breakfast is comprehensive with good quality food. Martin at the kitchen/breakfast service is an exceptionally friendly and helpful gentleman who went out of his way to provide us fantastic breakfast. There is 24hours reception desk and this makes it easy to check out at 4am. It is convenient to explore the old town of Vienna from this hotel. Nothing.
JORDI (10/5): Alojamiento muy cómodo. - La ubicación excelente: a 5 minutos andando de la Catedral de San Esteban, y a 10 minutos andando de la estación del tren al aeropuerto. Limpieza diaria del apartamento. Reposición diaria de las cápsulas de cafe, té, azúcar. Apartamento muy amplio. Nada
Kristin (8/5): Great location! - Location was excellent. Noisy through the floors. Wouldn’t add a cot in my room for one night.
Brigitte (9/5): -
Veronica (10/5): FANTASTICO - Todo. Es fantástico. El departamento es enorme. La calidad del personal, siempre tratando de ayudar Nada
Nathalie (9/5): Excellent séjour - Hôtel très bien situé tout proche du centre historique dans une rue calme. Très pratique pour visiter à pied le centre. Chambre spacieuse et bien équipée. Bon petit déjeuner. Garage situé en sous-sol
Anita (10/5): -
FINTAN (8/5): Really good - The Location was excellent. A short walk of 5 minutes brought us to Staphanplatz which is the centre of the city. This is not a dislike but we found the aparthotel very quiet with very few people at breakfast or around reception.
Stefan (10/5): -
Yevhen (10/5): -
Svetlana (10/5): - Facilities, cleanliness and location Nothing I can think of
Eleni (9/5): - Very clean, perfect location, good breakfast, very friendly staff.
Kriztian (9/5): -
FRANCO GASPA (10/5): -
Thomas (10/5): Super Aufwntahalt in einer wunderbaren Stadt - ausgerechnete Lage inmitten des Stadtkerns, sehr gute Restaurants und Weinbars in der Nähe, sehr freundliches Personal, unkompliziertes ein, - und auschecken, sehr zentral und trotzdem sehr ruhig gelegen, super Schlafkomfort, qualitativ gutes Frühstück Keine Kritikpunkte
Helen (10/5): Very nice central property. - Nice well laid out apartment, very clean and spacious and well equipped. Extremely comfortable bed as well and a good breakfast offered at the property. No outside space at this property but easy to access local parks etc. Washing facilities would have been helpful. No fault of the property at all but be mindful that if you visit Vienna at Easter a large part of the city will be closed. Nearly all stores, supermarkets and many restaurants all close for the long weekend and any grocery stores that remain open are quite a distance from the hotel.
Soclaud (8/5): Recomenda-se - Comodidades e localização central. Nada a apontar.
Bruno (9/5): -
Markéta (10/5): -
Francesca (9/5): Nel complesso molto bene - Posizione ottima, camera molto spaziosa con cucina ben fornita, bagno spazioso e letto grande. Avevo fatto una richiesta extra di avere un seggiolone in camera e la mia richiesta è stata soddisfatta. Unica pecca è stata che le pulizie venivano fatte nel pomeriggio intorno alle 2.30pm, in quell’orario noi spesso ci trovavamo in camera per far dormire la bimba e ciò impediva di poter pulire la stanza
Andrew (7/5): Nice interior and good vibes from 80s. - I enjoyed the interior and the feel from good quality apartment from 80s. Really spacious and well located. „Good breakfast“ is an exaggeration. It leaves much to be desired to be called „good“.
Mario DM (8/5): -
Michela (9/5): BENISSIMO - Stanza grande con tutto, anche per cucinare. Letto grande e comodissimo, coprimaterasso di cotone e non di plastica come purtroppo molte atre strutture. Silenzioso nonostante centralissimo. Molto buona la colazione, varia. Veloce l'intesa con lo staff. Temperatura della stanza regolabile. bagno sufficientemente grande, accessoriato. Sarebbe comodo avere la doccia invece che la vasca-doccia. E per noi italiani il bidet, questo sconosciuto!!
Sabine (9/5): Super zentral und ruhig - Sehr zentral und sauber
Hana (10/5): Výborné, doporučujeme! - Výborná snídaně, lokalita skvělá, milý personál, parkoviště pod hotelem velká výhoda. Můžeme všem jen doporučit!
Mantas (10/5): -
Judy (8/5): It was comfortable and very central - It was everything I expected. N/a
Dorothea (10/5): -
Talitha (9/5): - Location is excellent Spacious room
Irmgard (8/5): - Lage Viel zu warm im Zimmer
mary (10/5): Great stay! - Clean. Quiet. Spacious.
Reedz (10/5): -
Patrick Schu (9/5): - Die Lage war Top. Kurze Wege! Frühstücksraum etwas kühl
Frank (10/5): - Super friendly and helpful staff. Hotel in great location with clean modern rooms with great facilities. Great breakfast with plenty of choice.
Edoardo (8/5): -
Argesanu (10/5): -
Alister (9/5): Great central location and quiet clean room - Central location walked everywhere 6 mins from Stephen Platz. Billa supermarket nearby. V quiet well kept functional kitchen washing machine. Didn’t have the breakfast there can’t comment
Teresa (9/5): - Close to historical sites
Paula (9/5): -
John (10/5): An excellent place to stay - Everything worked well. Good kitchenette and good sized room and bathroom. Very well placed for city centre, shopping centre, Ubahn, Airport transport (CAT). Helpful staff. Any problems quickly fixed. Just an excellent place to stay. Couldn't ask for more. A double bed duvet would have been better.
Shakthi (10/5): -
Una (8/5): Central comfortable accommodation worth considering for short stays - The “apartment” was really more like a hotel room with a kitchenette, but it was good, reasonably clean, breakfast was excellent, staff were very friendly and location was perfect. Within easy walking distance of Wien Mitte train station so it was very convenient for getting to and from the airport. Only 1 comfortable armchair in the room, though 2 people staying. Very limited English language tv channels. Only 1 flat pillow per person.
Miguel Angel (10/5): Lo recomendaría sin duda - La ubicación era perfecto. Muy cerca del centro y de los principales monumentos.
ALEJANDRO (8/5): - Muy buen desayuno. MUY Buena ubicación. Muy amables.
Johanna (10/5): -
Marta (9/5): -
Eva (9/5): -
Otto (8/5): - Sehr gute Lage, freundliches Personal, würde es beim nächsten Wien Besuch wieder wählen
Richard (10/5): Great stay - Great location and staff. Very clean
Bogdan (10/5): Perfect short stay - The position, the confort, the staff
Eftychia kapsalaki (9/5): -