Alpine Retreat Mt Buller

Name: Alpine Retreat Mt Buller
Address: 6 Stirling Road, Mount Buller, Victoria, 3723, Mount Buller, AU

Location: 6 Stirling Road, Mount Buller, Victoria, 3723, Mount Buller, AU

Star Rating: 3 Stars

Property Type: Lodges

About this Property

Luxurious Amenities and Activities
After a day on the slopes, enjoy recreational amenities including an indoor pool and a spa tub. Additional features at this lodge include complimentary wireless internet access, an arcade/game room, and ski storage.

Delicious Dining Options
You can enjoy a meal at Dolomiti Italiano serving the guests of Alpine Retreat Mt Buller, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.

Convenient Location and Services
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

With a stay at Alpine Retreat Mt Buller in Mount Buller, you'll be in a national park and 4 minutes by foot from Blue Bullet Chairlift. Book now for an unforgettable mountain getaway.

Important Information

Pool access available from 2 PM to 9 PM.
Up to 3 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 10:00 AM

Instructions: Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Bar]. The front desk is staffed during limited hours.

Amenities & Facilities

Free breakfast
Arcade/game room
Free WiFi
Luggage storage
Ski storage
Continental breakfast
Wheelchair accessible
Free airport transportation
ATM/banking
Ski storage
Television in common areas
Arcade/game room
Free breakfast
Multilingual staff
Free newspapers in lobby
Front desk (limited hours)
Snowshoeing nearby
Smoke-free property
Ski lessons available nearby
Billiards or pool table
Snack bar/deli
Ski equipment rentals on site
Downhill skiing on site
Snowboarding on site
Airport transportation - pickup (surcharge)
Sledding on site
Free ski shuttle
Free continental breakfast
Reception hall

Rooms Available

XX ROom

1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed
Layout - Bedroom and living room
Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with stovetop, microwave, and toaster
Sleep - Bed sheets
Bathroom - Towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- TV
- Kitchenette
- Desk
- DVD player
- Microwave
- Heating
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Mezzanine Suite

1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed
194 sq feet

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Sleep - Bed sheets
Bathroom - Private bathroom, towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
XX ROom

1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed
Overlooking the mountains

Layout - Bedroom and living room
Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and toaster
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and soap
Practical - Desk, wardrobe or closet, and mobile key entry; cribs (free) available on request
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Freezer
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Standard Room

1 Double Bed and 1 Twin Bunk Bed
161 sq feet

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Sleep - Bed sheets
Bathroom - Private bathroom, towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Delatite Apartment

2 Double Beds and 3 Twin Beds
215 sq feet

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and toaster
Sleep - Bed sheets
Bathroom - Private bathroom, towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 7 (7 Adults)
- Shower
- TV
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Alpine Room (5 PAX)

2 Twin Beds
161 sq feet

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Sleep - Bed sheets
Bathroom - Private bathroom, towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Quadruple Balcony Room

1 Double Bed and 1 Twin Bunk Bed
161-sq-foot room, balcony/patio with mountain views

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and soap
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Balcony or patio
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Chamois Apartment

4 Twin Beds
323-sq-foot room with a balcony/patio

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and toaster
Sleep - Bed sheets
Bathroom - Private bathroom, towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 9 (9 Adults)
- Shower
- TV
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Balcony or patio
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Howqua Apartment

1 Double Bed and 2 Twin Bunk Beds
215 sq feet

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and toaster
Sleep - Bed sheets
Bathroom - Private bathroom, towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Bunk Room (Shared Bathroom)

2 Twin Bunk Beds
108 sq feet

Entertainment - 34-inch flat-screen TV, digital channels, and DVD player
Sleep - Bed sheets
Bathroom - Towels, soap, and toilet paper
Practical - Desk, wardrobe or closet, and mobile key entry
Comfort - Heating and heated floors
Accessibility - Thin carpet in room
Need to Know - No housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- No cribs (infant beds)
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry

Guest Reviews

Amy (8/5): - The free breakfast had alot of out of date foods. No clean bowls or cups. But apart from that everything else was fine
laura (10/5): - Fantastic location. Very comfy beds and pillows.
Ashley (10/5): - The room was fine, clean and comfortable. Walls are thin and maybe we were unlucky to have noisy workers next to us who got up at 6 each morning. The pool was cold. Maybe it's heated in Winter but would have been nice to have a swim in a warm pool in April since it was below 10 outside
Neville (6/5): - Parking,road works which hampered parking
Graham (6/5): - Nice position. Bit disappointed in the room we got. Door into hallway wouldn't lock... worn out, shower screen broken, currently using shower curtain, only base sheet on beds no cover sheet, who knows used the doona cover last that was suppose to keep us warm, we ended up getting one we had in the car and taking doona cover off the bed. Room nothing like photos on web. The guys were very welcoming and had a nice breakfast.
Ben (8/5): - Right next to Chamois makes it very accessible to the ski runs. Old but in good repair. Lovely staff. Basic breakfast but it is fine for the money. Bit noisy at night with the bar. Great to have a balcony room with views over Bourke St. Room was spacious. Would stay again.
Verified traveler (10/5): - The location is great. Only 200 metres walk to central Village town. Great family Italian Restaurant and Sports Bar. Stayed a week and had many evenings inside having a few drinks playing pool with the family followed by simple tasty Italian food in the Restaurant. The Staff were fantastic and ALWAYS helpful, with a special thanks to Indie.
Jenny (8/5): - The service was good. Location is a bit further, but price was good for the value. Only the sound proof was not very good.
Verified traveler (8/5): - Staff were exceptional, went out of their way to be helpful and are very friendly and accommodating.
Verified traveler (10/5): - Good location Good game room for kids All Staffs very good.
Verified traveler (6/5): - Sauna advertised but not working. Fruit advertised in continental breakfast but one small tray did not go very far for all guests.
Verified traveler (10/5): - Great customer service, close to village centre and great atmosphere
Craig (8/5): Good basic budget accommodation - You get what you pay for. Good basic accommodation but on mountain. Really creaky beds so whenever anyone in the family moved, it'd wake everyone else up... Great restaurant downstairs with great food. Fantastic location for price and convenience.
Roland (8/5): Good value for money budget accommodation - After spending six years at a lodge that we couldn’t get into this year, we gave the Alpine Retreat a go. After reading several reviews, our expectations weren’t too high Baeyer on the cost of the stay. With 2 adults and 3 children, we stayed in one of the smaller rooms. We did ask for a microwave to allow warming of some basic food for lunch which was provided. Prior to our stay I sent several email with questions and communication was prompt and concise. The luggage storage area for arrival and departure days is small but sufficient. The kids enjoyed the games room and pool. The room was bigger than we expected and clean. Not being able to open the window meant we had to leave the door open to create some airflow at times, but no biggie. Breakfast is basic but again was more than we expected. The kids loved what they referred to as “all you can eat breakfast”. 4 kinda of serial, two sorts of toast, apple and orange juice, water, instant coffee and tea. Butter, strawberry and raspberry jam, vegie mite and honey. Plenty to get you started. The drying room and ski storage area were larger than expected. Due to the large amount of snow, the back entrance was a little icey. We stayed on the third floor and some distance from the bar, so noise was not an issue, I could imagine staying closer could be noisy. The Wifi was ok, nothing earthmoving during peak times as expected. Overall good value for money.
Verified traveler (8/5): Family stay. - Great place to stay if on a budget. Old but clean and cheap ski hire.
Kat (6/5): Party backpackers; not for families or couples. - The location was great and the rooms were reasonably priced. I was disappointed in the staff. We had booked an ensuite room. We did not sleep one night as some guests or staff members decided to party, and slam doors. After being told to quiet down by the manager, a guest took it upon herself to continue to slam doors well into the early hours of the morning. The floors of the bar were sticky. A staff member decided to have a massage on the couch by the fire by another employee. It was a mess. Such a hotel could have so much potential! It's such a shame!
Verified traveler (8/5): Location and vibe. - Great location and staff. Facilities need an upgrade.
Jeanette (10/5): Great place to stay! - They had it all, friendly staff, spa pool, pool tables, bar, great restaurant so yummy. Good prices, loved it all.
Wiesiek (8/5): Perfect location - Ski right out onto the ski slopes, come back to the lodge via the chair lift. Alternatively you can catch a free bus, bus stop located in front of the lodge. it is also 5 min walk to the village. The lodge has its own bar, restaurant, pool and spa (spa did not work but it was hot and still good to relax in). There is a shop where you can hire all the skis, snow boards and clothing - so no need to get it anywhere else, just rock up to the lodge and get it all there. The prices are better than in the village. Good value for money - not a 5 star Hyatt Hotel but it has everything you need or more than the other places.
Anna (2/5): - Very old needs upgrade. Matress with springs popping out. The door to one of the apartment opens into the games room. you have children playing in there from 7am. Very annoying!
Mick (6/5): - Old hotel. Falling appart. But still cosy with bar and kids play room. Close to the centre of village
Michael (8/5): - Nice hotel close to lifts and centre of village, great restaurant and bar, nice and warm, has all you need.
Jodie (4/5): Dated accommodationtion in need of TLC - Warm rooms and hot water ! Location good. However, damp, musty room. Very dated, in need of maintenance. Equipment for hire not in great condition.
SnowBunny (10/5): - Fantastic Staff, bar and restaurant. Staff went out of their way to ensure we had everything we needed.
Verified traveler (6/5): - Close to resort’s amenities. Just a walking distance to Mt Buller Central.
Verified traveler (10/5): Relaxing stay - Cozy and close to the town center.
Tracey (8/5): Dissatisfied - Stay was fine although had dirty cultery in my room informed staff member she said would send someone up with clean cutlery and didnt
Ted (2/5): Think twice before you book this Hotel - Payed big $$ for this hotel with high expectations after reading the description and looking at pictures of the room and facilities. After arriving, first disappointment was the swimming pool out of order for the duration of our stay (Not a nice pool anyway looking at it), room looked better in pics than it actually was, room floors very dirty, dishes dirty. no tea towel in kitchen, buffet breakfast was only cereal and toast(big disappointment), Loud music until 1am from Bar downstairs, activity room cramped and less than average table tennis table and other games for kids. I can say the staff were nice to deal with and had no problems there, great bunch of staff but the Hotel itself was very disappointing!! I would not stay here again and definitely would not recommend this to anyone else. Very disappointed!
Kenny (6/5): One area spoiled the experience - I really do want to give out good rating, the staffs are excellent, the location is really good (few min walk to village central), the rooms are ok. However, the live band down stair just ruin the experience. the music are so loud it was just like next to your ear, it started from 9pmish until 12.30am. i'm not sure if its just on for the peak season but during our 3 nights the live band were on for 2 nights. if you're young couples then its ok but if you have kids tag alone then i suggest you stay somewhere else or check with hotel staff to see which dates the live bands will be on before make your decision (the dates shown on hotel website isn't accurate).
Neil (2/5): Worst. No contest. - This has to be the worst place on the entire mountain. The walls of our room were WET. Mould growing in the corners, no running water when we arrived, and the pool appears to be shut for the season. Basically AVOID AVOID AVOID.
Joanne (8/5): Location walking distance to Village square - It started operation when we stayed. Alot of things not available like WIFI, not enough servicing staff during breakfast time. The room near and above the PUB/Club really very loud and till late so if you are a light sleeper advise for a room away from it. The room provided towel and bath soap only. Room light abit dim and clean. continental breakfast served. Overall still good
Laura (8/5): Basic and dated but a comfortable and clean hotel. - We didn't stay our full stay (as the snow melted and we couldn't get the whole weeks skiing in). However the time we were there was good. The place was comfortable and had all that was required in a hotel room. We spent a bit extra to get a balcony room but couldn't open the door to the balcony!! I'm not sure if it was locked or jammed or we just couldn't open it. Free wifi was a bonus and the included continental breakfast was basic but okay. They had a pub downstairs and a band that played late one night (to about midnight). The band was great but was loud enough that if you were a light sleeper or had young children it would not have been welcome! The place is a bit tired and dated but it's fine if you just want a place to stay that's close to the slopes. I'd stay there again.
Verified traveler (8/5): - The hotel room was very clean and the amenities were great, also close to the village so convenient. it was very noisy at night due to the bar, so I would not suggest for a family.
Verified traveler (6/5): convenient location, very close to village center - The people at the ski rental shop were just amazing and really welcoming. The receptionists on the other had just do not have the personalty... just too stoic for me. They must have been busy from the time being the peak of winter season but they could at least throw a smile. Carpet underneath the double bunk was lifted and needs fixing. Best thing about the rooms though is that it was really warm and cozy. clean room with clean sheets were available. Disappointed with a certain bar staff though. quite rude when I asked if they do room service and I was me with "roon service? we are a restaurant" ehmmm i kinda know that. I was only asking because I was staying at the hotel. The reply after knowing i was a guest at the hotel became less sarcastic....
Katrina (6/5): Run down chalet close to the village - A crumbling down old place in need of an overhaul. We had a balcony room but the door didn't open to step on to it. The shower door fell off when it opened so we had a man in our room for an hour trying to fix it. The sauna didn't work and it took a day for the floor heating to warm up. Breakfast was basic and check in at 4pm and discharge at 10am. Forgot to mention the open mic night with locals screaming out their version of Wonderwall under my bedroom.
Bill_genigiorgi (8/5): Family vacation - There is no shampoo or conditioner but there are plenty of towels and enough soap in the showers. Rooms are always warm and very nice kids gaming area.
Verified traveler (10/5): Excellent stay - Big apartment room for family. Walking distance to ski track. Nice view from apartment too.
Glen (4/5): Neglected and in need of a clean. - Very dissapointing. The room was run down and in need of a good clean. The tiles in the bathroom were falling off, the shower screen was badly cracked, the floor was so dirty we wore our shoes inside, the linen had stains on them?, and the toilet flush button was broken so we had to remove the cistern lid and flush manually by lifting the valve.(even after reporting it 3 times). Other wise, the staff were friendly and the room was quiet. A great location.
Verified traveler (4/5): - Good location Lovely staff Convenient That's all I'm going to write so let me submit
Nanda (4/5): Excellent customer service - Staff are Fabulous, excellent service. But didn't get room what I paid for. Breakfast have to improve, room cleanliness have to improve a lot.
Magnus (8/5): - Facilities: Basic; Service: Friendly;
Gary (6/5): - Facilities: Typical; Value: Could be better; Service: Good; Cleanliness: Filthy;
Aaron (8/5): - Facilities: Basic; Value: Affordable; Service: Courteous; Cleanliness: Tidy;
Stefan (8/5): - Facilities: Good, Great games room; Value: Reasonable; Service: Basic; Cleanliness: Neat;
Rozane (6/5): - Facilities: Tired, Old, Desperate upgrade needed; Value: Uneconomical, Over-priced, Could be better, Old poor terrible brkfst; Service: Below average, no one on reception; Cleanliness: Dirty, Poor, found pills under bed; Could be the most stunning resort due to location. Needs a refurb. Will not stay there again new modern accomodation available at the same rate
Melanie (6/5): - I would never stay here again, for the price I didn't expect much but it was so dirty I was scared of getting sick!
Darren (6/5): - Staff great
Adam (8/5): - Facilities: Basic; Value: Average price; Service: Sufficient; Cleanliness: Tidy;
Jenny (8/5): - Facilities: Above average; Value: Reasonable; Service: Friendly; Cleanliness: Pleasant;
Stacey (8/5): - Facilities: Good; Value: Pricey; Service: Go the extra mile; Cleanliness: Clean, Room smelt like smoke;