Best Western Sanctuary Inn
Location: 293 Marius Street, Tamworth, au
Star Rating: 4 Stars
Property Type: Motels
About this Property
Luxurious Accommodation and Dining Experience
Modern Amenities and Relaxation
Ideal Venue for Events and Meetings
Experience 4-star luxury at Best Western Sanctuary Inn, conveniently located near Tamworth's center. Indulge in delicious cuisines at Riviera Bar & Grill, relax in the saltwater pool, and enjoy spacious rooms with premium amenities. Plan your next event in our versatile meeting spaces and pet-friendly rooms. With a Trip Advisor Certificate of Excellence, we are your top choice in Tamworth. Book now for an unforgettable stay!
Important Information
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Pets allowed
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Car hire
- Packed lunches
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Outdoor furniture
- Fruits
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Television in common areas
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
Rooms Available
-
Executive Suite
This suite includes a 49-inch LCD TV. It also includes an electric fireplace, free-standing bath, a minibar fridge, kettle, air-conditioning, a seating area, plush bathrobes, complimentary WiFi, an iron and an ironing board. Please note that pets cannot be accommodated in this room type.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Fireplace
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Premier Queen Room
This room includes free WiFi and an LCD TV. It also includes air-conditioning , a minibar fridge, tea/coffee making facilities, an iron and ironing board and a seating area. Please note that pets cannot be accommodated in this room type.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive King Room
The luxurious Executive King room features soft blue, white and grey residential interiors as well as designer fittings and a modern bathroom with oversized rain shower, built-in bench seating, heated towel rails and illuminated LED mirror with touch screen Other features include complimentary high-speed WiFi, a 55-inch 4K LED Smart TV, marble side tables, intimate guest room lighting and a mini-bar fridge. Guests can also enjoy the coffee machine, bathrobes, hairdryer, ironing facilities and air conditioning You can choose to dine at the on-site Riviera Bar & Grill or enjoy a delicious meal in your room, from the in-room dining menu
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Economy Room, 1 Queen Bed, Non Smoking
1 Queen Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Alarm clock
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
-
Suite, 1 Queen Bed, Non Smoking, Mezzanine
1 Queen Bed
Individually decorated room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Alarm clock
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
-
Premier Room, Multiple Beds, Non Smoking
1 Queen Bed and 1 Twin Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Alarm clock
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
-
Premier Room, Multiple Beds, Non Smoking
1 Queen Bed and 2 Twin Beds
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Alarm clock
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
-
Family Room, Multiple Beds, Non Smoking
1 Queen Bed and 2 Twin Beds
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Alarm clock
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
-
Executive Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Alarm clock
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Executive level room
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
-
Standard Queen Room
This room includes free WiFi and an LCD TV. It also includes air-conditioning , a minibar fridge, tea/coffee making facilities, an iron and ironing board and a seating area. Please note that pets cannot be accommodated in this room type.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Premier King Room
This room includes free WiFi and an LCD TV. It also includes air-conditioning , a minibar fridge, tea/coffee making facilities, an iron and ironing board, and a seating area. Please note that pets cannot be accommodated in this room type.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Standard Family Room
This room includes free WiFi and 2 LCD TV's. It also includes 2 separate air-conditioning systems, a minibar fridge, tea/coffee making facilities, an iron and ironing board and a seating area. Please note that pets cannot be accommodated in this room type.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Pet Friendly Queen Room ( Two Rooms Only )
This pet friendly room includes free WiFi and a LCD TV. It also includes air-conditioning , a mini-bar, tea/coffee making facilities, an iron and ironing board, comfortable bathrobes and a seating area.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Premier Family Room
This room includes free WiFi and 2 LCD TV's . It also includes 2 separate air-conditioning systems, a minibar fridge, tea/coffee making facilities, an iron and ironing board and a seating area. Please note that pets cannot be accommodated in this room type.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Premier Loft Room
This room includes free WiFi and 2 LCD TV's. It also includes air-conditioning, a minibar fridge, tea/coffee making facilities, an iron and ironing board and a seating area. Please note that pets cannot be accommodated in this room type.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Guest Reviews
- Robert (10/5): -
- Michele (8/5): Ovetnight stay - Staff, cleaniness, spaciousness, great hot and high pressure. Resturant open for dinner and breakfast. Very hard bed
- Michelle (10/5): -
- Michelle (10/5): -
- Robert (6/5): -
- Michelle (10/5): -
- Ian (6/5): - The room fitout was great. An amazing shower and comfortable bed Breakfast was worse than average, no coffee, and no hot food offered The property's presentation was similar to a mid grade country motel with a fancy front building
- Mathers (6/5): -
- Nikita (9/5): Excellent rooms and staff - The staff were very helpful. It was my 4 year old son and I having dinner. The dinner staff were extremely friendly and one went out of their way to bring my sons dessert to us The parking spaces are quiet small
- Peter (9/5): -
- Karen (8/5): Good, clean, convenient - Convenience Nothing
- Steve (8/5): -
- Craig (6/5): - The restaurant staff were very nice and helpful. The evening menu was very good. The beverage selection was also good. There was no cooked breakfast available. The room smelt musty and the floor needed a good vacuum, better still steam clean. The tables in the restaurant had water marks etc. Needed a good clean and polish. Carpets in restaurant also need a steam clean.
- Iain (6/5): -
- Trevor (3/5): -
- Marco (9/5): Great stay as usual! All perfect - As usual, great stay and good to have had one of the new rooms. The room was nice, bed super comfy. Despite the hotel is near a main road, it was quiet and had a good sleep. I always choose to stay here when in Tamworth. Room had "accessible" bathroom but not a bad thing. More space to move. The shower head was old and the water flow was a bit sharp.
- Linda (1/5): Room 1 - Don't use it! What Hospitality? - The only thing nice about this stay was the bed was comfortable. If you are told you are in Room 1, don't take it! Firstly the images provided reflect a couple of premium rooms and this room in particular has 2 of the images only. None show you the damage. One looking in from the front door and one, the second bedroom. There is no lounge to sit on, a small dining table with 2 chairs in the main bedroom, great if you have 3-4 guests. The carpets are old and stained throughout. It's in a smoking area, right outside your door and we don't smoke, the door itself may suggest it is a smokers room too. It's not soundproof, you hear all traffic and to add to this night work was being conducted so although the bed was comfortable, sleep was minimal with the sound of trucks, generators and other vehicles. The bathroom has plumbing issues. Tiles have separation with no grout or silicone so if you jump in the shower first once it takes a minute to get good water pressure because this was also an issue, all the floaties rise up from the cracks and onto your feet. There is no nice presentation of toiletries as per the image. Bugs have come in above the windows opposite the shower and are stuck to the ceiling potentially with mould spots too, some dots were hard to tell. Ceilings have separated from the corners especially in the main bedroom but also the second bedroom, a great place for bugs to live and bacteria to grow. The floor skirting has water rot as it backs onto the bathroom and the floor itself was not solid with movement in this room - probably a moisture thing too. Your windows face more guest rooms and their parking spaces so when they arrive late you hear their cars and their conversations, we found a toy from a previous guest in the curtains, on the floor, as we closed them to prevent their lights coming into our room as well. The main bedroom desk was untidy with cords, a unit has been removed from the wall, again not like the images supplied and only had 1 chair, not 2 at the desk.
- Jillyan (10/5): Well rested - The bed was so comfortable, I had the best sleep. The room was clean, quiet and had everything we needed. N/A
- Baljinder (6/5): - Location and was clean The bathroom was very old
- Lil (9/5): -
- Sarah (9/5): I was travelling through Tamworth, and decided to stay the night , I was very impressed with the friendly staff , the re - Very clean neat and tidy Nothing
- Susan (7/5): It was ok but I won’t come back next business trip - Location I paid for a king premium and selected the property on what was included. Not all that was listed was included. No bathrobe and the breakfast in the restaurant there was no cooked option. Don’t list it as an inclusion to avoid a customers dissatisfaction
- Taber (9/5): - Staff were helpful Nothing
- Lydia (5/5): Good location but a bit unclean - Great location and staff were super accommodating with my late arrival. There was a dirty towel from a previous guest hanging in the bathroom. Some of the folded up towels were also not entirely clean - had make up/stains on them. This did make me concerned about the cleanliness of everything else. The TV was difficult to navigate and no extra services on there. The air con was leaking on to the electrics for the tv. The room had a jacuzzi, which looks like it needs a deep cleaning.
- Sophie (10/5): -
- Allan (8/5): - Good location A lot of traffic noise
- Jacob (8/5): -
- John (3/5): We will never stay at this property again. - The location is good. The rooms are very run down and need refurbishing.
- John (8/5): - Location Rooms a little out dated
- mathew (6/5): -
- Jasmin (7/5): - Close to highway, good for an overnight stop. Nice to get some water and a packet of crisps on arrival. You could smell people smoking outside. The motel looked a bit tired.
- Carl (7/5): -
- Melissa (9/5): -
- Tim (9/5): Very Comfortable - Convenient and easy access The spa bath was not working
- Rachel (7/5): Good overall - The room was as expected, though I thought it would be better for the price paid in Tamworth area. The shower and bathroom floor were very slippery when wet. The restaurant was advertised as being open 7 days a week on the website, however this was closed when we went for breakfast.
- Rodney (8/5): - Great staff A bit of a walk into town
- Sandra (3/5): We won’t be back. The room does not reflect the true understanding of a Best Western. - Tv was good Very noisy location, hardly slept. Very disappointed in the age of the room. Parking was way too small. Reception staff were quite rude. Grounds staff was very friendly, recommend he becomes the manager.
- Karen (5/5): Disappointed with our stay, rooms need upgrading - Very spacious room however the bed was uncomfortable, the bathroom is in desperate need of an update (the shower base actually bent as I stepped in) and there was no cutlery to make a cup of coffee The room is very noisy due to facing the highway with no sound insulation obvious. Although very spacious, the bed has only a very cheap matress so is not comfortable. The accommodation was very reasonable, but needs upgrading.
- Shantelle (8/5): - Location to Main Street within walking distance
- Shantelle (8/5): Comfortable great location - Location to Main Street, petrol station and cafes
- Jo-Anne (8/5): Comfortable for a couple of nights but priced at a premium for "upgraded" room. - Comfortable accommodation in a great position for a night or 2. Paid more for an upgraded room but could only see that perhaps the bed may have been newer. Internal daily cleanliness was excellent. Restaurant was good value with great food, prices and service. Some more regular maintenance cleaning (such as the dusty air con, windows when opened, noisy old bathroom exhaust), would improve this older property.
- Graham (9/5): - Good value for money. Great restaurant
- Simms (9/5): - Location was great. Room was tidy, neat The restaurant Rivieria was so good. Jemma our waitress was AMAZING she was so nice professional and lovely The road was a bit noisy at night with the trucks going through. But obviously that's expected.
- Tony (6/5): -
- Edwina (5/5): -
- Lan Ngoc Pham (10/5): -
- Guest (8/5): -
- Winters (8/5): Very good for the overnight stay. - Everything was good with the Accomodoation and the Staff were very friendly especially the waitress in the Restaurant. Breakfast didn't have much to choose from. Possibly if you could order the night before.
- Lan Ngoc Pham (10/5): -
- Clinton (5/5): After a long day of driving we were looking forward to our stay but were disappointed. - The motel is central to Tamworth. Bed comfortable No microwave, no plates, only cutlery one teaspoon, one chair for 2 people that was broken, soap dispenser in shower empty, bathtub dirty.
- Steven (8/5): -
- myka (2/5): I paid 268 dollars for a night for a room that didn’t have a bathroom door no microwave, I couldn’t -
- Tassone (7/5): -
- Catriona (5/5): - Location Room was quite loud (room close to the road); very slippery bathroom & shower floor tiles. Rooms had that smell that motels sometimes do - not unpleasant but artificial. Staff were lovely.
- Irwin (1/5): Didn’t even stay the night, checked in and left after an hour or so, horrible. Nothing like the photos - Aircon was mouldy, bathroom were worse than public bathrooms. Bed frame was disgusting. Nothing like the photos
- Anne (5/5): Ok - Good location Room was smelly
- Stacey (8/5): -
- scotty012345 (8/5): Cheap and cheerful - This motel was cheap and cheerful. The location is fantastic. It is in walking distance to Woolworths, as well as several fast food outlets (Oporto, McDonalds, Subway and KFC). It's about a 10 minute walk to the train station, and a short walk to Peel Street. Despite being located on a busy intersection, it wasn't noisy at all. My room was clean and comfortable, albeit basic (I had a standard queen room). The pillows and bedding were of great quality (some of the best hotel bedding I've experienced actually, and I've stayed in a LOT of hotels). The room was serviced daily, which was so lovely to come back to a clean and tidy room, and some fresh towels on my second day there. I was able to drive straight up to the door of my room (lots of parking). The pool was nice, but it wasn't heated, which made for a very cold dip (even on a day when it was over 30 degrees). A little bit of extra landscaping around the pool would not go astray either. My biggest bug bears: The restaurant food options were a little bit too pricey for me (especially in the current cost of living environment), so I opted to eat in my room instead, which was fine, except that they only provided glasses, cups, bowls and spoons in the room. There were no plates, knives or forks, so it limited your dining options a little bit. There was also no toaster (but that's not a deal breaker for me). My biggest bug bear though was that the blockout curtains did not cover the full length of the curtain rod. They were too small for the window, and in any case there was a bracket which blocked you from taking the curtain to the end of the rod anyway. This was an issue because you could not block out the light that came pouring in the window from the external pathway lights, which made it difficult to sleep. Overall though, I would strongly rate this motel and can definitely recommend it.
- Boyd (10/5): Very Very good - A very lovely place Even think was 110%
- Chris (8/5): -
- Ross (9/5): -
- Sophie (10/5): - Tehgen (may have spelt wrong!) was very helpful at check-in.
- Lynda (6/5): Defi - Location Pool was beautiful but so badly maintained. So much crap in the water and pool furniture was old and dirty. Aircon could not be adjusted- remote did not work and room was icey!!!!! Desk girl was not friendly or welcoming. Definitely won’t be back.
- Ross (7/5): -
- John Tz (5/5): - Clean and comfortable Dated Battery operated access key failed due to flat batteries. Old technology
- Kelly (7/5): Average, not worth the price. Very dated, old rooms, bit musty. Rooms are not serviced for a 4 night stay - Location was close to where we wanted to be. The room was not serviced for 4 days. Bins not emptied, no fresh towels. Shampoo, handwash etc were all very low and we had to ask for more. Milk in the fridge was already opened and half full. Carly was completely worn to the point it was frayed though.
- Mark (10/5): -
- Sophie (10/5): - Wonderful reception staff on arrival
- Laceyboots (8/5): -
- Songmi (5/5): -
- LYNNE (8/5): -
- Lowe (6/5): - very dated and not value for money
- Dominique (9/5): Great central location at an affordable price would stay again. - Cole location to city centre. A little dated but that does not affect the stay. Rooms were extremely clean, good parking and great service.
- Therese (9/5): - Location and very clean Everything was good 👍
- George (9/5): -
- Andrew (4/5): Wouldn’t stay again - Room was not clean. Stained carpet and not vacuumed. Got things stuck in my feet from walking on the floor. Handed to staff upon leaving. Old and dated room.
- Fiona (8/5): Great spot would stay again - Close to town Nothing
- Brett (9/5): -
- Clayton (10/5): Value for money - Location was excellent close to restaurants and supermarket super friendly staff Excellent water pressure Nothing 10 out of 10
- Kellie (10/5): Pleasent, reccomend mattress upgrades - Great location, clean, spacious. The bed was uncomfortable, mattress seamed old and out of shape felt like I was sleeping on a slant.
- charlotte (7/5): -
- Mandy (10/5): Absolutely well worth the money nice and quiet - Beautiful and clean beautiful staff Nothing
- Suzanne (8/5): -
- Ulva (8/5): - Unique character inn and location. Motel units dated unlike advertised rooms
- Hayden (10/5): -
- Sandra (7/5): -
- mahony (8/5): -
- Stacey (9/5): Amazing! - Everything Parking spaces are small so a bit difficult with a larger car
- Keogh (10/5): -
- Kim (9/5): -
- John (6/5): Ok but only reasonable value. I would go again for the restaurant though. - Restaurant was nice and enjoyed the meal. The room was dated. Only one chair and limited bedside lighting.
- Kim (9/5): -
- Sharon (8/5): Great location, rooms were clean, comfortable beds. Staff welcoming and friendly. Restaurant on site. - Great location, Car parking spots too small
- Bruce (7/5): - Convenient location Good value
- Antonia (9/5): Very well appointed - Very comfortable room
- Peter (4/5): Terrible - I had Randang Curry and rice. The curry had been cooked days prior and had been rewarmed at least once, and possibly more It tasted terrible and the meat was stringy. The serving was very small. It was the second time we had stayed at the motel, never again. We stayed in room 19 and it is due for renovation/upgrade. refer above. There was nothing we liked other than it was reasonably close to the Tamworth CBD and fast food outlets to compensate for the restaurants failures.
- O8192OOlisaw (10/5): Comfortable rooms, great staff. - Staff are so lovely and helpful! Room was superior king and was comfortable and clean although the bathroom and shower could use a needed update. Breakfast was continental with a wide range of cereals and milks, hopefully through winter they offer a hot options as well. Will definitely stay again.
- Paul and Lisa (10/5): Comfortable, Clean and friendly staff. - Comfortable bed and clean room. Breakfast was continental with a variety of cereals, fresh and canned fruit, milks and breads. Bathroom needs an update desperately.
- Lady (10/5): - Our 2yo daughter enjoyed the bedroom slept like a queen and loved the pool! Thank you so much
- jaydona221 (4/5): If you’re not picky, it’s a fine bed for the night - The room was quite old and very outdated. The fridge appeared to be extremely old and was very noisy throughout the night. One of the bedside lamps looked like it had previously overheated or caught fire and had exposed wiring and did not work. The other lamp was heavily covered in dust. The bathroom had a strong unpleasant smell, similar to urine, which made it uncomfortable to use. As a result, we chose not to use the shower during our stay. There was only one clearly accessible power outlet in the room, with another surface-mounted socket hidden inside the bedside table that appeared questionable from a safety/compliance perspective. On the positive side, the linen was very clean and the staff were very friendly and welcoming. The location was excellent and very easy to access with plenty of onsite parking. I’d say for $200/night I was expecting more, but not much more - so value wise it’s probably not too bad. Overall, the photos on Booking.com appear to represent the best rooms in the property (as you’d expect). Unfortunately, the room we were assigned seemed to be one of the oldest and most run-down - at least I’d hope there aren’t any worse rooms.
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