Terranova Suites

Location: 7mo Anillo, A 400 Metros Al Oeste de la Avenida Cristo Redentor, Santa Cruz de la Sierra, bo

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Swimming pool
• Restaurant
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Sauna
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Coffee Shop on site
• Steam room
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Contactless check-in/check-out
• Physical distancing in dining areas
• Food delivered to guest room
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Playground on site
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Executive Twin Room

  2 Double Beds

  452 sq feet

  
  

  Layout - Living room and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Kitchenette with microwave, cookware/dishware, and electric kettle

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, towels, and shampoo

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking, renovated in December 2022

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Telephone
  • Air conditioning
  • Kitchenette
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Separate living room
  • Room and bed type depend on availability check-in
  • Separate bedroom
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Executive Apartment, 1 Bedroom

  1 King Bed

  452 sq feet

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Kitchenette with microwave, cookware/dishware, electric kettle, and toaster

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, towels, and shampoo

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking, renovated in December 2022

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Telephone
  • Air conditioning
  • Kitchenette
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Separate living room
  • Room and bed type depend on availability check-in
  • Separate bedroom
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Dorothy (10/5): - Easy to access
• VICTOR (10/5): - Me gusto y cerca del aero
• Carlos (4/5): - The pictures of the property have to be from a decade ago. This place it is dirty and in poor shape.
• Carlos (8/5): - El día Martes 14 sali del hotel a un paseo y regresamos a las 17:30 y la habitación no estaba arreglada....se olvidaron...muy mal
• Cristian (8/5): - Buena ubicacion al aeropuerto
• Mercedes Juana (8/5): Cómodo - Estuvo bien.
• Viznney (8/5): - El precio
• Verified traveler (10/5): - Open and friendly staff, beautiful
• Verified traveler (4/5): - Da simpatia dos funcionarios, da receptividade,o cafeda manha nao e bom, a comida nao e boa.,a piscina estava suja
• Verified traveler (8/5): - Good option for business travelers because it is closes of ViruViru airport and from down town Santa Cruz
• Marco (8/5): Buen Hotel - Buen hotel, muy recomendable y buena relacion precio -calidad
• Verified traveler (4/5): - Website indicated a free airport shuttle may be available. It never was had to pay for taxi. Room very tired. Hotel block being renovated. Had to walk through carpet glue to g et to room.
• Brian (2/5): Check-in nightmare - Check-in took about an hour. I was treated like I was crazy when I complained to the front desk.
• Verified traveler (10/5): - Ótimo custo-benefício. Quarto grande confortável.
• Verified traveler (8/5): - Por Estar una noche no he podido utilizzar de verdad lo que El lugar tiene
• CELINDA (2/5): Descuidado - No recomiendo este hotel porque esta muy descuidado tiene mal olor y muchas chiripas. La piscina muy sucia. los banos publicos no los limpia.
• Phil (10/5): - Me gusto mucho la ubicacion alejado del centro de la ciudad tambien el desayuno era excelentisimo
• Verified traveler (8/5): - Schöne und vor allem grosse Zimmer. Alles funktioniere und war in gutem Zustand
• Per Einar (6/5): Overnatting i Santa Cruz (Bolivia) - Fikk ikke varmt vann i dusjen i leiligheten. Dårlig internett. Kom masse lyd fra vinduene da det blåste om natta. Veldig greitt og hjelpsomt personal. God middag om kvelden og helt grei frokost neste morgen. Kaldt i utebassenget, men kjekt for barna med lekeapparater ved siden av bassenget.
• Simon (10/5): - Lovely and clean, spacious apartment. Nice breakfast. 10 minutes from the airport. If you ask the hotel to sort a taxi to the airport for you, you will pay double the normal price
• Verified traveler (8/5): - It was an ok stay in general. The bathroom needs an update.
• Verified traveler (10/5): - Habitaciones cómodas. Muy buen desayuno. Buen servicio de traslado al aeropuerto.
• Verified traveler (8/5): Close to the airport - The hotel is very close to the airport, which is great if you need to stay only for a night or two. The staff is great and very helpful. The breakfast is good and since it's located inside a condo, the hotel is very safe. The only issue I found is that most of the carpets are very dirty.
• Carolina (10/5): Buenísimo - Muy bueno. Muy limpio y un apartamento grande y cómodo con una cama agradable, cocina y sala
• Mie (8/5): 広い部屋 - 部屋がとても広く快適だった。空港から15分程度で到着し、アクセスがよい。
• Verified traveler (8/5): - Courteous staff, very clean room, good breakfast, probably closest hotel to the airport (yet still 15 minutes away by taxi; costs about $9 for the ride).
• Verified traveler (6/5): Decepcionante - Decepcionante, ya que las fotos que se muestra en el internet muestran otra cosa de lo que es la realidad. La limpieza muy mala, encontré cucarachas tanto en el pasillo como en mi cuarto. El servicio de comida muy reducido, y su restaurant nada agradable cuando en la pantalla domina fotball que solo dos personas estaban mirando, en vez de tener agradable musica de fondo.
• Verified traveler (8/5): - Bien todo muy tranquilo. Un poco de olor a desagüe.
• Julio (8/5): Buena opción cerca al aeropuerto - A 15 min del aeropuerto, equipamiento algo envejecido pero buena distribución de ambientes en el apartamento
• Henry (8/5): - Gated property, very quiet, friendly staff, easy check-in, nice room, not far from the airport.
• Jackie (8/5): - Excellent that this hotel is so close to airport, didn’t seem to be the type of neighborhood for an evening stroll, but the hotel grounds are nice & behind patrolled security gate. Quiet sleep, ok breakfast, wonderful staff. Found a couple small spiders, but this is Bolivia. Bedding etc was clean. Will stay again when all I need is a quick overnight for connecting flight.
• Samuel (8/5): As an airport hotel it works fine - Works fine as an overnight stop for the airport. The wifi in the room at the end of the corridor wasn't very good.
• Norma (10/5): - Clean, safe hotel close to the airport and affordable. Great breakfast.
• Verified traveler (8/5): - Save area. Good facilities conditions. Big and delicious breakfast buffet.
• SONIA (6/5): Buen precio - Cerca del aerppuerto
• Verified traveler (8/5): - Easy cab ride from airport. Good coffee and breakfast
• Verified traveler (8/5): Great location; very clean room; tasty breakfast w - Great location; very clean room; tasty breakfast with a lot of dishes to choose
• Charly186 (8/5): Impressed & Good Value - Was impressed when opened my room's door. I booked a one-bedroom room, but got more of a suite as the rooms are apartment style. Obviously much bigger than standard hotel rooms as it has kitchen and living room. The kitchen was built with quartz, so it adds quite a bit of elegance and looks. Kitchen electronics seem nice and new. Negative notes: -Flat screen TV was a bit disappointing. RC didn't work well and no cable channels - No hot shower water Overall, it went beyond my expectations. Great for a short stay in SC near the airport.
• Gustavo (8/5): No hot water - I would love to have hot water
• Mario (8/5): Convenient hotel close to the airport - I arrived late at night and had to leave early the next morning to catch an international flight so I couldn’t use the amenities offered, but the location was very convenient due to the airport closeness. Breakfast was enough with a variety of teas to select from.
• marietta (10/5): A great stay - My stay is still going on --I moved to a larger suite to accommodate my visitors. The hotel has been "super" accommodating. I must give a special thanks to Javier. I also must say how great room service is---both the waiters, the gentleman who takes the orders and their cook. All my visitors have raved about the menu items. Mil Gracias
• Jenile (10/5): Nice overnight stay - Big 2 bedroom apt. A little dusty but no big deal. Check water heater in kitchen for pilot light before shower if you need a warm shower. Only 15 minutes from airport. Learn some Spanish and download a SpanishDict and will be fine. There seemed to be at least 1 person at each shift who spoke some Spanish but don’t be the arrogant American who refused to learn even a few survival phrases before traveling to a Spanish speaking country.
• Anya (10/5): Safe, comfortable with great service - A very safe, comfortable hotel. Extremely friendly staff, good service. Good internet in the lobby, slower in the room. Room was good, a little worn, but very large. It was nice to sit by the pool. We appreciated the airport transfer (100BS) and secure complex.
• Bob (10/5): Great overnight stay for early return to US - This is a terrific hotel at a terrific price just 20 minutes (70 BA, $10) by cab from the airport. Part of a seriously gated condominium community, it is a very safe and quiet environment, with a nice restaurant, outdoor pool, and breakfast selection. Staff was friendly and very helpful; my (limited) proficiency in Spanish was appreciated. Just wonderful.
• Verified traveler (6/5): Don't be fooled by the pictures - Definitemy not what you see in the pictures. The pool is good but the room is not. Sticky tile floors, safe did not work well but they did provide a solution. Not what I expected for the price. The front sign has 5 stars next to the name but this is no better than your average Days Inn in the US
• Verified traveler (10/5): Great spot! - It was a great retreat! Everyone was incredibly friendly and helpful and the room was spacious and super clean. I definitely recommend this spot!
• Daniel R (8/5): Great place - This was my second time in this hotel, and I’m very satisfied by the service and the hotel amenities, may improve a little the facilities, they looked a little old
• Sofia (8/5): - Staff was nice, the room was clean and comfortable.
• Jesse (6/5): Some odd quirks but would stay again - We paid a very high price compared to other accommodation in Santa Cruz but as it was advertised "5 stars" we took the leap. Overall it was a good experience, the room was well maintained & we felt safe (important in Santa Cruz) though still not convinced about overall value for money. We came across some odd quirks: 1) The doormen refused to allow us to walk through the main gate (even if it was open), insisting we walk through the pedestrian gate, which meant going out of our way for no reason at all. 2) On initial arrival to the hotel we were told we could swim 24/7 in the pool, but be aware that after 11 no staff are around. Well we tried swimming after 11pm only to have a manager come and tell us to get out. 3) The door locking system for the rooms is very complicated - one of the hardest to figure out, especially later at night when one wants to slip back into their room. I would suggest they upgrade to an electronic swipe system as soon as possible to avoid further grief to their clients. 4) The breakfast was pretty good, enjoyed the pancakes & syrup. For some reason all of the bread was hard / didn't taste fresh and we couldn't get the toaster to work.
• Verified traveler (10/5): Nice and affordable hotel in Santa Cruz - Staff was very nice and attentive. Food was excellent and authentically Bolivian. I would definitely stay in this hotel again.

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