Hotel Refugio del Angel

Location: Ramos 1 E, Pátzcuaro, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Room service
• Luggage storage
• Fax/photocopying
• Tour desk
• Ironing service
• Non-smoking throughout
• Board games/puzzles
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Charcoal grill
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double Room

  2 Twin Beds

  269-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Phone, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Bed sheets not available

• Standard Single Room

  1 King Bed

  269-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Phone, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Bed sheets not available

• Quadruple Room

  This bright room has wooden furnishings and tiled floors, and some rooms feature French doors. There is cable TV and a private bathroom.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Additional toilet
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Socket near the bed
  • Mobile hotspot device
  • Key access

• King Room

  This bright room has wooden furnishings and tiled floors, and some rooms feature French doors. There is cable TV and a private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Additional toilet
  • Sofa
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Bottle of water
  • Shampoo
  • Socket near the bed
  • Mobile hotspot device
  • Key access

Guest Reviews

• Robert (10/5): Great stay for a getaway. - It was very clean and very quiet. I love that! The beds and pillows were exceptionally comfortable. The shower had great water pressure. The staff were lovely. Its close to everything interesting. I'd stay here again in a heartbeat.. The parking was a couple of blocks away, but honestly, it was not a big deal. The parking was secure and the attendant friendly.
• Donna (10/5): -
• Rios (8/5): Las suites estan muy bien, aunque algo caritas - Las suite estan muy bien. Es algo caro y no te ofrecen ni un cafecito. El personal no es nada formal y cuesta encontrar en ellos la ayuda que buscas. Las habitaciones dobles dejan que desear.
• Ana Karen (9/5): - La ubicación Todo bien
• Omar (10/5): -
• lauren (8/5): Very pleasant - wish there was one. dogs next door and bad acoustics
• Genoveva (9/5): - Ubicación
• margarita (9/5): -
• FERNANDO (9/5): - Las camas son muy cómodas. Sería bueno que tuvieran alimentos.
• MARCO ANTONIO (7/5): -
• MAIA (8/5): - Propre et bien placé Obligé de se garer a 10 min à pied de l'hôtel
• Abraham (10/5): - Location
• Patricia (8/5): Very good -
• Karina (8/5): - Comodo
• Marianna (9/5): Superb - This was an old hotel with historical charm with some nice open spaces. The beds were comfortable, the staff very helpful, the showers were hot. The rooms were very cold. Albeit the weather was cooler that typical.
• Raymundo (10/5): - El hotel cómodo y cerca de la plaza central, restaurantes, iglesias, solo el estacionamiento está como a 2 cuadras y el tráfico es pesado por ahí, pero fuera de eso todo muy bien
• Diego (6/5): - Really old hotel in the center of town. Parking area is several blocks away. If you have luggage, you should try and find a spot closer to unload luggage first. But I think a lot of hotels in this area have to deal with inconvenient parking. Unless you're staying farther out of town center. Room was small and didn't feel super clean. The lighting needs to be better, just change the bulbs to 2700k or something. Overall felt over priced for what you're getting. But not the worst place I've stayed at.
• Laura (9/5): Superb -
• Alejandra (10/5): - Nos gustó que el hotel está ubicado a 1 calle del mercado de Pátzcuaro donde hay una variedad de puestos de comida. A unas cuantas calles de la plaza principal, tiendas y restaurantes. Por su ubicación y el estilo del lugar, carece de estacionamiento dentro de la propiedad, sin embargo, la pensión está relativamente cerca.
• Randy (7/5): Disappointed town square - Location The area outside of the hotel , especially the near buy square, has been turned into a dumpy looking permanent market. A better square is one block away without all the clutter.
• Daniel (10/5): - En el centro
• Ramos (9/5): Overall great hotel and staff, would stay again. - Property location is great. Staff was very attentive. Shower pressure and water temperature were not constant. Water temp would go from hot to warm and then cold.
• Laura (8/5): Very good -
• Noelia (10/5): Exceptional - Great location. Comfortable rooms. Nice hot showers. Comfortable beds. Amazing staff.
• Violeta (10/5): Great experience. - Hotel Refugio del Angel was, by far, excellent to stay for a couple of days. The walk to and from the plaza in Patzcuaro was perfect for my latest 60's aged mom. Friendly staff at the reception. The fact that our room was by the stairs, right in front of the reception. Late at night we could hear loud people talking.
• Luis Alejandro (8/5): Excelente opción - Una propiedad muy cómoda en el centro de Pátzcuaro, fue muy buena experiencia hospedarnos ahí.
• Jorge (10/5): Exceptional -
• Eduardo (10/5): - Muy amables y todo muy limpio
• Kathleen (10/5): Exceptional - Comfortable beds, hot water, friendly stuff, good location.
• Dave (8/5): - Overall, a nice quiet place to stay. The location is easily accessible to everything around.
• Jose (10/5): Bonito - Nice hotel close to everything.
• eduardo (4/5): - La zona está mal, el estacionamiento lejos. No hay servicio en caso de ocupar algo
• Denise (9/5): Superb -
• Glenn (7/5): Good -
• Javier (6/5): - I liked that it was close to everything in the center of town...
• Rebeca (10/5): - Es un hotel tranquilo,las habitaciones tienen una decoracion rustica muy bonita,el señor que nos atendio al llegar muy amable,puedes llegar a pie al centro, todos los lugares de conveniencias muy cerca del hotel. Patzcuaro muy hermoso!!!.
• Maria (10/5): - Clean, personnel very friendly. AC for hot weather
• Jorge (9/5): Superb -
• Paul (10/5): - My stay at Refugio Angels was exceptional. The staff in particular went out of their way to assist me. This is an extremely comfortable property due to the care of the staff.
• Florentino (10/5): Exceptional -
• Bertha (9/5): very historical like wood finish - very nice clean water heaters mix during shower
• Uziel (7/5): I will never return, the stay is very expensive, for that cost in another hotel in the same center there would have been - its cleaning The access is terrible, I myself moved its chains because a person with a disability was carrying because at the beginning we got her out of the car in the second row, there is no staff to help or facilitate the entrance ramp is very high and unsafe
• Mendoza (9/5): Superb -
• Carol de (10/5): The Hotel is a Refuge - This hotel was clean, accomodating, comfortable and the staff was friendly. The only problem was that on Dia de los Muertos we could not easily access the hotel as parking, traffic, and even the GPS was a nightmare. If there's a way to explain or advertise the logistics about how to get to it, that would help. Once we arrived, however, walking uphill, the staff actually went with one of us back down to the car and helped us get closer and with our luggage. Not their fault. Just something to think about. The hotel is near the plaza, activities and situated well.
• Maria (1/5): Bad - The shower was big. Super expensive, rude staff. 2 towels, 1 roll of toilet paper and 2 small bottles of water for 4 people. Coffee, more toliet paper at a cost. TV was broken, a big circle on the screen, couldn't use phones or wifi in the room, staff said it was because the walls were made of concrete but we could hear evey neighbor, loudly. Kids couldn't sleep. Most expensive hotel I've ever had in the US or Mexico, super rude receptionist. Never again.
• Mario Augusto (8/5): Recomendable - Todo muy bien, mi estancia fue muy agradable
• Silvia Araceli (10/5): - Esta muy bien ubicado, en el centro, muy cerca de la plaza principal y del mercado. El wifi no era muy bueno.
• German (7/5): Se niegan a facturar - Se niegan a facturar
• Grace (6/5): - The hotel initially put us in a large upstairs room with no windows. We were disappointed that there were no windows but it was a nice large room so no problem. We walked around town for a while and when we came back our room smelled like sewage! Our friend had the room next door and her room smelled fine. I told the front desk and no one seemed shocked or surprised or even interested in checking out the room. Anyway, the gave us a room on the first floor which was nice if a little damp.
• Jaime (10/5): - Muy bien la estancia, aun cuando ya conocia Patzcuaro no lo habia disfrutado , vale la pena...
• JOSÉ BENITO (8/5): - Hotel céntrico con buena ubicación, cuentan con estacionamiento que es un plus, además de valer parking. El único inconveniente es qué se escucha el ruido de los pasillos
• Verified traveler (8/5): - Es un hotel muy cerca de todo lo bello de Pátzcuaro, céntrico, los cuartos con lo necesario. Lo malo no tienen estacionamiento ahí y el que proporcionan está muy lejos.
• Humberto Israel (10/5): Un hotel increíble!! - Excelente hotel! Está cerca de la plaza principal! Súper limpio, al llegar nos ofrecieron un upgrade de habitación sin costo. Te brindan información de restaurantes y cafés, así como sitios de interés!! Regresaríamos sin duda !
• Roberto (8/5): Una estancia placentera. - Es un hotel muy bien ubicado, limpio pero con un poco de problemas de hongos por la humedad.
• melissa (6/5): - se me hizo muy caro, y no tiene estacionamiento.
• Romulo (4/5): - Las almohadas apestan, las sábanas sucias
• KARLA PATRICIA (8/5): Lugar Agradable - El Hotel es muy bonito y muy cercano a las plazas principales, solo hubo un detalle en la regadera de la habitación,
• Jorge (8/5): SE LIS RECOMIENDO AMPLIAMENTE - Fue buena experiencia, sobretodo la ayuda que nos dio supersonal(contabilidad) ya que reservamos por error para una fecha distinta ala que fuimos y ya con eso se pueden imaginar lo agradecidos que quedamos,amén de que el hotel es muy céntrico, cómodo y buen servicio en gral.
• Verified traveler (8/5): - Un muy lindo hotel a un buen precio, y con una muy buena ubicación.
• Verified traveler (8/5): - Perfecta ubicación, empleados muy amables, limpio
• Verified traveler (8/5): - Es acogedor y céntrico, tiene todo lo que necesitas
• Verified traveler (8/5): - Que haya estacionamiento más cerca o de preferencia en el hotel
• Yeraldine Danubia (6/5): Estacionamiento muy lejos. - En general bien. Pero no tiene elevador y yo tengo una niña con discapacidad. Así que fue todo un reto subir y bajar. Otra detalle importante es que no tiene estacionamiento propio, y la pensión con la que tienen acuerdo esta muy lejos y hay que regresar caminando; son tiempos de lluvia, y pues a mojarse.
• Verified traveler (6/5): - El único problema fue que de la coladera de la regadera salían olores demasiado desagradables, y así durante toda la noche. Todo lo demás es excelente, un hotel pequeño pero realmente hermoso, personal muy amable.
• Jon C (8/5): - Nice stay...the Wi-Fi was a little spotty. But we had a nice stay
• Verified traveler (10/5): - The location, just off the Plaza Chica was excellent. The staff went out of their way to be helpful. For the very reasonable price, this little hotel is great!!
• Rafael (10/5): Alrededor - La comida en los alrededores no es muy buena.
• Verified traveler (8/5): - Falta estacionamiento, el que tienen contratado queda muy lejos
• Charly (8/5): - Hotel agradable muy cercano al centro histórico de patzcuaro
• Verified traveler (8/5): - Falta que arreglen las ventanas ya que no cuentan con sellador y entre mucho aire aenfriar el cuarto, por otro lado tienen chimenea pero no la prenden por falta de leña¡¡ las camas excelentes
• Decembrina (6/5): - La recepcionista excelente!! El encargado por las noches pésimo, muy mal carácter. El wc del baño huele a drenaje y deben tener DISPONIBLES calefactores suficientes. El estacionamiento muy lejos. Limpieza, camas, presentación del hotel, excelente!!
• Verified traveler (10/5): - Hotel bien El estacionamiento esta muy legos dos cuadras
• Verified traveler (10/5): - Iin dow town Patzcuaro. 9nly inconvenience was the parking which is off site in a parking garage
• Juan (8/5): - Todo excelente Muy buen trato
• EDITH (8/5): - muy cómodas las habitaciones, pero las habitaciones que dan a la plaza principal son ruidosas, es preferible pedir alguna que esté al interior
• Francisca (8/5): Viaje de aniversario - El hotel centrico personal muy amable lo único habitaciones muy frías falto agua caliente en el baño no hay red en las habitaciones se va la señal del telefono te tienes que salir para poder hablar
• Yorsh (8/5): - Great Hotel overall. Just one thing... Try to pick rooms in the second floor, else you will hear everything happening on the floor above.
• LILLIAN (8/5): - The hotel is well located, clean and nice. The service not so good . The bathroom too small
• PB (8/5): - Nice hotel, great beds, lovely hot showers. Located just around the corner from the Plaza so perfect location but still very quiet.
• mari (10/5): great hotel - The hotel room was a little cold, but the night receptionist let me borrow a small electric heater. Great staff!! The only thing I was a little desatisfied with was that they did not change the bed sheets without me asking them twice, I stayed for eight days. ☺️
• Andrew (8/5): Great experience. - Between Plaza Chica and Plaza Quiroga, great location easy to get around. Internet signal was week but the walls are super thick in this 18th century building. Beautiful old world feel, good breakfast a lite loud on the street side. Loved it.

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