Willow Bend Motel

Location: 277 Willow Street, Truro, ca

Star Rating: 4 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• Fax/photocopying
• Soundproof rooms
• Non-smoking throughout
• Heated pool
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Television in common areas
• Free wired internet
• Access to nearby outdoor pool
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby

Rooms Available

• Deluxe King Room

  This spacious suite includes a microwave, fridge, and tea and coffee-making facilities are available.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Key card access

• Queen Room

  This room features a microwave, refrigerator, and coffee maker.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Key card access

• Double Room with Two Double Beds

  This room features a microwave, refrigerator, and coffee maker.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Queen Room with Two Queen Beds

  This spacious suite features a microwave, fridge, and tea and coffee-making facilities are available.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Key card access

• Family Suite

  This spacious suite features a separate living area with a sofa bed. A microwave, fridge, and tea and coffee-making facilities are available.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Toaster
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Rhonda (7/5): -
• Nigel (10/5): - Good Good Good
• John (8/5): - Super quiet , good breakfast
• Sarah (10/5): - Really helpful friendly staff.
• Douglas (7/5): -
• Sheryl (6/5): - The staff was wonderful and eager to please. They even took us to our room to make sure I couldn't smell scents, mould or bleach due to health issues I was so pleased upon walking in the room that I forgot to check the washroom with the staff present. The washroom was very dirty. I don't even want to guess at what was caked on the door handle. Everything in the washroom was dirty except for the towels. We wondered if maintenance had been doing a last minute job there and staff forgot to go back in to clean it. They were renovating other rooms so this was logical. There were also no face cloths In the washroom so we had to use the hand towels for our showers. We arrived exactly 30 minutes after the breakfast started and the "hot" food wasn't even luke warm. Food items were set out, and the area was clean, but there were no light lights or warming stations of which the food could have been kept somewhat warm. We felt bad for any customers who might have been coming in after us. We don't like complaining, or giving poor reviews, but we had the impression these might be new owners and maybe this might help them know what else they need to look at.
• R (10/5): This place makes you feel like home! Thank you so much for everything - I love this place! It’s clean the staff are excellent and the beds are perfect! I absolutely love everything about this property
• Jay (1/5): Very discerning - They charged me a 210$ deposit because they thought I was homeless even though I expressed to them that I was trying to get home during the storm the room had no hot water i couldn’t sleep in the bed because they expressed they were uncomfortable renting to me They were quick to accuse me of being homeless
• R (10/5): - The staff there are excellent! The customer service is perfect and helped me so much in my time of need. This place is almost like a second home! There's really nothing I could say that I didn't like hear
• R (10/5): - The beds are so comfy and the rooms are always so clean The only thing would be the sirens goin and theres nothing the motel done wrong
• Daniela (5/5): -
• R (10/5): - The staff at the front desk are excellent and try and help you in anyway very sweet ladies There wasn't anything I didn't like here at all
• R (10/5): - The king room with the spa tub! Amazing room to relax after a hard day Absolutely nothing everything was perfect
• Mark (10/5): - clean room, comfortable firm bed, spotless washroom
• huixin (10/5): very satisfied and comfortable - quiet ,convenient,very kind and nice service
• R (10/5): It was clean comfortable and made me feel at home the staff was excellent! - The spa tub There wasn't anything I didn't like about this room and hotel
• Zachery (10/5): Friendly staff, comfortable stay - Location and comfort The breakfast was stale
• Ryan Mari (9/5): - Request was approved thanks to staff.
• Faith Mackinnon (8/5): Stay was overall good - loved the option of free breakfast, hotel was easy to find, room was very clean. Had cups which was good. wished there were plates, bowls, forks, spoons and knifes. Was only an A/c in the window and electric heat.
• mears (10/5): - Lovely spacious room with very comfy beds A slightly larger door matt at the entrance to help keep the floor clean no that it's winter would be nice. It a small thing but we felt bad seeing the salt on the floor.
• Samantha Travels Canada (7/5): -
• Jean (1/5): Mislead by their current rating. Would never stay here again. - The bed was clean. It was the only thing in the room that was. The breakfast was supposed to start at 7:30. When i went to the main office at 7:30 the lights were off and the doors were locked. I called the number on the door. Sounded like I woke the person up. So even though I was told there was a breakfast there was not. I wanted to tell someone that the room was not clean and smelled like cigarettes thanks to the neighbor staying next to me. The floor in the room was so dirty it turned my socks black. There were coffee drips all over the counter indicating no one had even given it a quick wipe. The bath tub still had other peoples hair in it. The stand that holds the shampoo and soap was full of dirt and to top it off there was no hand soap. There were other things like child sized pillows on the king bed, but the over all dirtiness of the room was the most disappointing.
• Robin (8/5): Comfortable room. Staff was friendly and accommodating. - Good location. It appeared that upgrades were being done. Clean and comfortable.
• theresa (8/5): - Quiet..clean No facecloths
• Leah (7/5): -
• Sandra (9/5): -
• Kevbo (8/5): - Helpful staff, convenient location and good bang for your buck. I would stay again for sure.
• Markus (8/5): Sehr schönes Motel in Truro - Wir haben uns sehr wohl gefühlt
• penney (8/5): -
• Melissa (9/5): -
• Norma and bryon (7/5): -
• Lana (9/5): Clean, spacious room - Nice room, comfortable Our room was facing the street, was loud during the night
• Jessica (8/5): - The room was clean and quiet and breakfast was pretty well stocked considering it was free. This was a great location to start our roadtrip out to Cape Breton. Check in is only open until 9pm - so beware if you have an evening flight. The fridge in the room was very noisy and had to be unplugged.
• kathlyn (10/5): -
• Guest (8/5): -
• Ashley (7/5): It was good for what we were there for. - Clean and comfy. Close to the venue we were in town for. Free breakfast (cereal, toast, eggs, bagels, yogurt) Other around us were up partying. Bathroom light flickered constantly like a strobe light.
• Guest (7/5): Good place to stay while in Truro - Breakfast was good - boiled eggs, cereal, fruit, toast etc. Highly reccomend Fletchers Restaurant 10 mins away for dinner. Room was clean and adequate. Central location to local options. Air conditioning / air filter in the room was very loud and rattled.
• Anne (8/5): -
• Doreen (6/5): The staff are friendly!! - The property was available on a busy weekend! The location is close to the highway so street noise is a factor. The rooms do need an update and a refresh.
• Georges (8/5): - They were accommodating for a large dog.
• Darcy (8/5): - Close to the places we wanted to get to
• Paula (8/5): - We stayed in a 2 bedroom cabin. Very nice. Comfy bed, close to highway and dining, shopping. Would stay again.
• Janice (9/5): Great value - We had a very roomy and comfortable room.
• travis (2/5): - The air conditioner was full of mold. Smelled musty turning it on before bed. Both me and my wife woke up with sore throats. Room just reeked of must and mold in the morning. Not good. Not staying there again.
• Lorraine (8/5): Ok - it was as expected - Nice sized rooms with good breakfast. Slightly tired.
• Barry (7/5): A bit pricey for what they offer - Room was clean, spacious Price was a bit high
• Fenja (7/5): -
• James (10/5): - Very courteous staff. Good, standard continental breakfast
• liliana (10/5): - Clean, good bed and shower. Breakfast was good as well.
• Margaret (8/5): - Good spot for the night
• Nancy (6/5): Ok - Good location. Used very smelly cleaning products.
• Jennifer (6/5): - There was a very strong perfume smell in my room. It was overwhelming and made it hard to breathe. I have allergies and steong scents trigger asthma issues and migraine headaches. It was awful. I would not stay here again based on this alone. Hotels need to be more aware of these issues and use unscented products for cleaning amd laundry. Whatever was used to spray this room was EXTREMELY.strong and someone used A LOT of it.
• Christine (10/5): Surprisingly cosy inside - Rooms are renovated, clean and comfortable. Breakfast room is quiet and welcoming and there is all you need if you like a basic breakfast.
• Wilma (9/5): The room was very clean and the staff was very friendly welcoming and helpful ,I would recommend 🙂 - It was close to everything that I needed
• Marg (7/5): - Good breakfast choices. Pool in a nice location but could have been a little warmer.
• Perry (6/5): - The room was worn and outdated. Plumbing needed some work. Paid top dollar for a below standard room.
• Joseph (10/5): - The room is a nice size, and the bed along with the pillows are really comfortable. The location is great, making it easy to walk to nearby restaurants.
• Linda (8/5): - Breakfast room and food good. Room fairly clean but paint chipping in bathroom, door security lock broken
• Gordon (6/5): - Very clean, but typical motel. Great breakfast in morning.
• Heidi (8/5): - There were no faceclothes in the room. Other than that it was lovely.
• Mary (10/5): - Bed was super comfortable. Room was clean. Morning breakfast had a great selection.
• Robert (6/5): - Lovely and polite staff. Room was more worn out than pictured in Expedia, which was how I based my decision. Room was clean but the smell of the cleaning products was very strong. I didn’t have breakfast nor use the Pool. For check in, I use an Amex for hotels, and they charged an additional 7% to the room charge. In the end I spent more than I had expected. If this was listed in the Expedia description, I missed it.
• Crystal (10/5): - 10 minutes walk from water and boardwalk. Quiet in the rooms. Benches outside the doors.
• somer (10/5): - It was fabulous! The girl at the desk was absolutely lovely. The service was amazing. We will be returning on our next stay in Truro. Thank you!
• Treva (10/5): - Older exterior style motel - outside entry to all rooms. Extremely well maintained and convenient. Appeared freshly remodelled and comfortable. Would stay here again.
• Phyllis (8/5): all worked well..no problems. - Comfortable bed. bathroom fan stayed on all night…weird.
• Dustyn (4/5): - The photos are deceiving as they aho the renovations from years ago. The place had not been kept up. We found a dirty rag in the room, there was dirt and hair throughout. There was mold in one of the mugs and in the shower, water damage in spots, and it smelled very musty. The pool heater was off until we asked to use it, did not heat up before the end of the night. The breakfast was ok, on the lower end of a continental breakfast.
• Kirsty (9/5): -
• Colleen (10/5): - Very clean pleasant little motel.
• Jason (10/5): - Room was small but updated with click flooring and bed was very comfortable
• Terry (8/5): -
• Colin (2/5): - Very little Wasn't clean and smelled of disinfectant
• Janice (10/5): -
• Sue (8/5): - Breakfast
• Esther (10/5): - We really enjoyed our stay ,nice room comfy Beds and the Breakfast was good too
• Brian (6/5): - It was ok. Front desk service was worst! Not very friendly, or accomodating!
• Kerry (8/5): - Old school on busy road . Property needs not simply updating but good cleaning.
• Mona (8/5): - Rooms were clean an well appointed. It was on a very busy street. We were on the back side, so noise was not too much of a problem.
• Mona (6/5): - This property is needing some attention. The rooms are very dated but clean. The breakfast was a typical continental offering.
• Atkinson (6/5): -
• Noël (1/5): - J'ai jamais eu la chance de coucher dans cette hôtel, car Booking avais over Booker des chambres. Lors de notre arrivée nous n'avions pas de réservation. J'étais vraiment pas contente.
• Krista (8/5): Not a bad spot - The room was clean and had all the things we needed. There is a pool but it closes at dusk so we were unable to use it. The breakfast is mostly cold but did have warm boiled eggs. There is a gas station and Tim Hortons across the street. Facecloths are available at the front desk.
• Guest (9/5): - The cleanliness was a welcome factor. I also liked the breakfast, Good selection of items. Nothing I can think of at the moment.
• Verified traveler (8/5): - Friendly staff, breakfast bar was good , television package was good.
• Randall (9/5): Staff, Cleanliness, and comfort with the best. - Breaksfast was continental with a good variety to choose from and plenty of beverage choices.
• William (5/5): Convenient with some good points - Friendly reception staff, relatively well priced, good pool, comfortable bed and availability of twin beds, microwave and fridge (although the freezer section was bulging open with ice). Convenient stop-off location. Rooms were a decent size. Awful smell from the agricultural products factory next door, although this smell did not get into the rooms - perhaps better if the wind blows from a different direction... Breakfast was basic. Room was clean apart from a previous occupant's nail cutting. In-room coffee was undrinkable; there is Tim Horton's over the road though.
• Graham (8/5): -
• Patricia (6/5): - Staff friendly, bathroom door not aligned so couldn't close
• CHRISTOPHER (8/5): - It exceeded expectations. It was a quaint memorable stop on a long journey and was the best kept, nostalgic type motel I have experienced. In a world of basic "included with your stay' breakfast, they did a great job at making the breakfast environment three steps above all others. Our only complaint on the stop was that the bathroom light (which shared an automatic sensor switch with the bathroom fan) turned on several times that night. The first time was at 1am and I actually jumped out of bed looking for an intruder LOL Shutting the bathroom door solved the problem. FYI: we were in room 123 We would absolutely stay there again on NS swing. Thank You Willow Bend Motel Keep it up
• Roberta (8/5): - Clean Expensive for property
• Angela (10/5): Pleasantly surprised! Great stay! - The rooms were beautifully renovated and spacious. Comfortable beds. Room was very clean. Would stay again if in the area.
• Robert (7/5): - Breakfast was better than the room. I booked room 10 months prior to our stay. I "assumed" the price I paid at check-in was my agreed upon price. That evening I checked the price and it was $26 higher. The frustrating part was the 45 minutes I had to spend trying to prove to the clerk that I was overcharged. I became frustrated and asked her to call her manager that I was not going to argue and that I would return in 30 minutes. I returned and all was resolved and I received a credit for the overcharge. I did not appreciate their book keeping, arguing and defensiveness or the time I wasted. Very frustrating. An alright place but there must be better places in town? A renovated room....Old and worn. Better accounting, I should not have to waste time making a case to be charged what was confirmed 10 months earlier. No ice machine but ice was available from the office clerk.
• Linda (8/5): - Comfortable bed, friendly staff, clean room. Good option for a quick stay. Dining options close by are limited so having use of a car is an essential.
• Patty (10/5): - Great hotel. Extremely clean. Great breakfast. Have stayed several times.
• Guest (8/5): Wonderful stay overall clean rooms and clean breakfast area. - Clean and welcoming add meats for breakfast
• Judy (8/5): Clean and comfy - Good place for a one night stay. Our room was clean, the bed was very comfortable and the room was quiet. Breakfast was fine, not much selection but it worked well for our needs.
• Valerie (10/5): - Perfect place to stay. Quiet, clean and comfortable.
• Andrea (10/5): - I really liked how accommodating and friendly they were for a last minute booking.
• 135jillz (8/5): Comfortable - Clean and comfortable. I didn't use the pool. Breakfast was included with good selection. Just passing through so not sure of location really.
• Peter (3/5): - Frühstück inakzeptabel, Buffet nicht aufgefüllt. Zimmer nicht sauber, keine Zimmerreinigung.

Photos