Playa Natural
Location: Avenida 25 entre Calle 38 y 40, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Star Rating: 3 Stars
Property Type: Guest houses
About this Property
Breathtaking Views: Enjoy the stunning vistas from the terrace and garden at Playa Natural.
Convenient Amenities: Benefit from complimentary wireless internet, making your stay connected and enjoyable.
Close Proximity: Located in the heart of Playa del Carmen, within walking distance to popular attractions like Quinta Avenida and Playa del Carmen Main Beach.
Indulge in a memorable stay at Playa Natural - Book Now!
Important Information
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Instructions: There is no front desk at this property. The host will greet guests on arrival.
Amenities & Facilities
- Free WiFi
- Terrace
- Garden
- Scuba diving nearby
- Tours/ticket assistance
- Airport transportation - pickup (surcharge)
- Mosquito nets
Rooms Available
-
Deluxe Double Room
1 Double Bed
Balcony with city views
Internet - Free WiFi
Entertainment - 24-inch TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request) and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
-
Deluxe Double Room
1 Double Bed
Balcony with city views
Internet - Free WiFi
Entertainment - 24-inch TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request) and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
-
Deluxe Quadruple Room
2 Queen Beds
Overlooking the city
Internet - Free WiFi
Entertainment - 24-inch TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request) and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Quadruple Room
2 Queen Beds
377-sq-foot room, balcony/patio with city views
Internet - Free WiFi
Entertainment - 24-inch TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request) and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Double Room
1 Double Bed
215-sq-foot room, balcony/patio with city views
Internet - Free WiFi
Entertainment - 24-inch TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request) and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
-
Superior Suite, 1 King Bed, Garden Area
1 King Bed
269-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 24-inch TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request) and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
Guest Reviews
- Michal (10/5): -
- Merette (7/5): - Facile accès Lit inconfortable
- DIEGO FERNANDO (10/5): - La habitacion era muy espaciosa, bien iluminada, mucha tranquilidad (sin ruido), comoda y buena limpieza Como recomendacion faltaria si es posible que tenga algun saquitos de te como infusion para tomar a la mañana temprano. Pero igual todo estuvo excelente
- Kellee (10/5): Perfect for those seeking a central location and a dependable host! - I had an absolutely fantastic stay! Diego is an incredible host! He was responsive to all my messages in English and Spanish and provided a wealth of informative tips that made the trip seamless. The location is unbeatable as it’s perfectly central and very safe, allowing for a quick walk to the vibrant Playa nightlife, the beautiful beach, and a variety of amazing local restaurants. Highly recommended for anyone looking to be in the heart of the action while having a reliable host to guide the way!
- Laura (5/5): Be aware to pay more!!! - - clean - friendly staff Be aware, if you don’t have a Mexican bank account, you have to pay by credit card and you‘ll pay way more than you expect! When I finalised the booking via booking, it said it’ll cost 31€, in the end I paid 41€. No one tells you before!!!
- florence (7/5): -
- Ernesto (9/5): Gran relación costo beneficio, la ubicación genial - La ubicación y la atención del lugar en el proceso de entrada y solución de dudas. No hay queja pero quizás la posibilidad de que haya incluso por un costo extra una cafetera o algo así para levantarme con un café
- Melissa (10/5): - Nous avons passé un excellent séjour chez Diego et Giuliano. L’accueil était vraiment chaleureux et tout a été très simple dès notre arrivée. Il est possible de stationner la voiture juste devant le logement, ce qui est très pratique. L’emplacement est idéal : tout peut se faire à pied, avec les commerces et restaurants à proximité. Suite à un changement de programme nous avons dû prolonger notre séjour de deux nuits. Diego s’est montré très arrangeant et nous a loué une autre chambre. Nous avons donc séjourné 4 nuits au total, dans deux chambres différentes. Les logements sont très propres, la literie est confortable et la terrasse est vraiment appréciable. Nous recommandons sans hésiter ! ⭐
- Nika. (10/5): -
- alain (7/5): -
- Joyce (5/5): -
- Lucie (8/5): -
- Anne-Laure (7/5): -
- Emerick (6/5): - La chambre et douche spacieuses et propres. Emplacement calme Attention ce logement n'est pas un hôtel mais une sorte de Airbnb. Le propriétaire demande à ce que le paiement s'effectué dans une tienda ou sur un site internet prenant 9% de frais. Le propriétaire ne délivre pas les codes d'accès s'il n'a pas le paiement Les lits de la chambre 5 sont à changer (on sent les ressorts dans le dos) Emplacement relativement loin du centre
- Miyuki (10/5): A spacious room and good location. The perfect stay in PDC. - The perfect stay in PDC. We had a very short stay in PDC but our accommodation was perfect. Check in checkout were very smooth. The staff are friendly and had great communication. The room was spacious and we had everything we need. The water for the shower was hot and had great pressure. We had no problem finding restaurants. None
- Röhl (10/5): Die Unterkunft ist sehr gut gelegen und alles ist fußläufig gut zu erreichen. - Die Unterkunft ist gut gelegen. Man braucht nicht einmal 10min zur 5th-Avenue, aber trotzdem ist es in der Unterkunft sehr ruhig. Such Einkaufsmöglichkeiten sind um die Ecke. Wir haben auch einige Tips vom Gastgeber bekommen, wo man gut essen oder schwimmen kann. Die Zimmer sind groß und sauber. Auch das Wlan ist sehr gut. Wir würden jederzeit wiederkommen. /
- Sergio (9/5): lugar 100% recomendable - excelente y totalmente recomendable lugar. Personal amable, lugar muy limpio y tranquilo, bien ubicado. algo muy importante y poco comun en Playa del Carmen (es mi decima vez) es que el baño funcionaba a la perfeccion, la ducha tenia mucha presion y agua bien caliente si se deseaba, tampoco habia olor a gases como en la mayoria de los alojamientos de Playa del Carmen.
- José Adolfo (6/5): - Personal muy amable y servicial, te ayuda y está pendiente de ti para lo que necesites. El olor en la habitación nos dio alegría. Las camas no eran cómodas.
- Margot (10/5): - The room was spacious and quiet. And everybody was really friendly and helpful.
- Analia (7/5): - El anfitrión super bien! Nos orientó y aconsejó. Tenía refrigerador, una mesita y sillas, secador de pelo. La habitación tenía un poco olor de humedad. En general estaba bien pero el olor no estaba bueno y el aire acondicionado era un poco antiguo por lo que si bien andaba perfecto, hacia mucho ruido.
- ciel (6/5): Redelijk - Locatie De kamer, er stond super luxe kamer, dat vonden wij niet. Wel groot, maar muf, donker
- Sabine (6/5): -
- Jade (8/5): - Arrivée autonome mais très bien supervisée, l’emplacement est bien, à deux pas de la cinquième avenue
- Melchor Rodolfo (10/5): - La atención, la facilidad de llegar La tele no se pudo usar, ya que el control no se logró vincular a la televisión
- araiza reyes (10/5): Regresaré de nuevo muy cómodo - La tranquilidad y lo acogedor del lugar
- Alexandra (8/5): -
- Mayoud (9/5): Parfait ! - Accueil au top de Guiliano qui est attentif envers ses hôtes. Il prend le temps de recevoir, et nous donne des adresses sur Playa. Chambre très propre 👍 hôtel bien placé pas loin de la plage, et dans le centre. Point fort : on peut se garer gratuitement juste devant l'hôtel 👍 Très bon rapport qualité/prix pour Playa del Carmen.
- Karla (7/5): - La atención de Diego para todas las instrucciones fue muy puntual y detallada. El lugar esta limpio y la ubicación tambien me parece que es buena. La cama no es la más comoda y las almohadas son super delgadas. Yo queria literal el lugar para pasar la noche y descansar y no se logró ese objetivo.
- Audrey (10/5): - 🇫🇷 Merci à Diego qui est très sympathique. Accueil chaleureux on s'y sent comme à la maison. Très bon emplacement, et quartier calme. Je recommande ce lieu à 100% 🇪🇸 Muchissimo gracias! Diego es muy amable y servicial . Muy cálida bienvenida de su parte. Se siente como en casa. Barrio tranquilo . Recomendamos este lugar al 100%
- gokhan (2/5): - Location Old Ac leaking , old fridge making noise, room does not match the pictures, toilet clogged, very small tv and no desk, overall not maintained well
- Natalia (1/5): Staff were aggressive and inappropriate so we left; this stay felt unsafe for my children - locatiom was fine The staff were rude, abusive, and dishonest, and we were forced to leave the property. Upon arrival, despite having already secured the booking with my credit card, the owner demanded an immediate international bank transfer to a foreign account in order for us to stay. This was never disclosed in advance and was completely unreasonable. When I explained that I could not make a random international transfer instantly, the situation escalated. The man became verbally aggressive, and physically picked up and moved my child in an attempt to remove us from the property. This was extremely distressing and entirely unacceptable. My children and I felt unsafe due to his behaviour. There is no justification for how we were treated, regardless of any payment dispute. We left immediately and found another hotel, thankfully. I have made a formal complaint about this incident. The conduct of this individual raises serious concerns and should be investigated.
- Emilie (7/5): Idéal pour un court séjour - L'emplacement ideal, la propreté de la chambre, idéal pour un court séjour Le voisin bruyant avec une musique un peu forte la nuit
- JMRodriguez (9/5): Comodo y tranquilo - Comodo alojamiento, ordenado y limpio, en zona tranquila y céntrico, sin problema para estacionarse a pie de calle, buena presión de agua. Recomendado. La comunicacion fue fluida y rapida. Algunas cosas del mobiliario necesitan renovarse.
- Robin (10/5): Amazing hosts, would def recommend! - Hosts were very amazing, helped me a Lot witbh directions and were very flexible where possible. Would highly recommend! Nothing!
- Anouck (10/5): - Niets op aan te merken! Super vriendelijke eigenaars & makkelijk te bereiken via Whatsapp! Locatie was top, ruime kamers, super comfortabel bed én warme douche!
- Sonja (10/5): -
- Dominika (8/5): Fajnie miejsce, niedaleko głównej ulicy, ale na uboczu gdzie jest spokojniej. Super właściciele! - Czystość na plus Duża łazienka i ciepła woda Pełno haczyków do zawieszenia ubrań i szafki Ręczniki Bardzo jasny pokój, dobre oświetlenie Klimatyzacja i wiatrak Lodówka Świetny kontakt z właścicielami, doradza, pomogą Nie było nic takiego
- Nick (7/5): -
- Tarance (8/5): - Emplacement idéal, plage et centre ville accessibles à pied !
- Claudia Denisse (10/5): Good stay - It’s well located and the host is kind
- Yosvany1 (10/5): - Excelente estancia e anfitrión.
- Giuseppina (8/5): Soggiorno a Playa del Carmen - Staff disponibile, ci hanno fornito molte informazioni utili. Camere pulite,al nostro arrivo ci è stata data una stanza più grande di quella richiesta. Ci vogliono un 5/6 minuti a piedi per raggiungere la strada principale dei negozi e un 30 minuti per il porto
- Anne (10/5): -
- monroy (10/5): - La atención de los dueños,en todo momento al pendiente de mis necesidades súper accesibles y siempre cordiales y el hotel superó mis expectativas limpio, las habitaciones muy cómodas, ampliamente recomendable Todo excelente
- Diego Eduardo (10/5): - La opción ideal !! Simple, confortable , limpio y cerca de todo.
- Julie (10/5): - Ce logement était parfait : confortable avec frigo, micro-ondes et une petite terrasse privative. De plus il était tres bien situé et nous offrait la possibilité de laisser la voituee garée dans la rue. Enfin, nous avons été tres bien accueillis par le propriétaire, qui a pris le temps de nous expliquer pas mal de choses. Merci beaucoup Rien
- Pascal (5/5): Bait and switch. Not cool - It seemed clean, reception had a cold water dispenser and bathroom had very hot water. It was a case of the classic Bait-and-switch. The photos online barely matched what I saw. It might as well be have passed for a different property entirely. The entrance gate was the same though. A/C was significantly rattly probably due to old age and there was a cover on the bathroom drain. I later realised this was to keep monster roaches from coming in through the drain. By this time I had to chase 3 around. I did manage to sleep though but I would definitely not recommend unless you really have no other option. What you pay for (after seeing their photos online) and what you get are miles apart. I did chat with the hosts and they did seem like decent people. I just didn’t feel like having a back and forth with them.
- Evita (7/5): Good -
- Anita (8/5): Rooms Ok, quiet location and lovely host - The host shared great local places and was very welcoming Water dispenser inside reception that remained closed most of the time, no kettle in the room, very basic facilities.
- Jake (10/5): Exceptional -
- Diana (8/5): Good value - central location - Nothing fancy but very good value for money - basic room with everything you need, great internet access and fantastic location (easy to walk into town, close to restaurants and to the city center. The room we got (no.5) was a bit old and could use some upgrades (in the AC, ventilator, bathroom).
- Lexi (7/5): Good - The location was easy to get to 5th avenue or the beach, restaurants, etc. The room had a mildew smell the first night. By the second night, it wasn't real noticeable.
- GABRIEL (10/5): Excelente experiência. - O quarto é muito bom, espaçoso, confortável, com uma boa varanda. A recepção do Giuliano é excelente, cordial e carismático.
- Santiago (7/5): Overall we had a great experience. - The location of the property and proximity to La Quinta (5th Street) and 38th Street was great. It was walking distance to the main strip and the beach at 38. Diego was there to meet us at the gate. He was very helpful.
- Sam (10/5): Was a lovely stay as it was when I stayed here before. - The hot water and tea and coffee making facilities are very welcome, as is the fridge in the room. It's near shops, places to eat and money exchanges, yet in a nice quiet street. The courtyard with seating is great, the room clean and tidy, it has everything you need and a friendly owner and staff. You can also walk down to Av. 5 and the beach. Nothing.
- Naomi (9/5): Superb - The room was very spacious with a mini fridge and kettle, a big closet area for belongings, AC plus a fan, The shower was always hot with great pressure.
- lucio (8/5): - So para dormir mesmo, sem conforto algum.
- Esteban Noel (10/5): - Diego y Giuliano son muy atentos y siempre predispuestos a resolver cualquier conveniente. Excelente experiencia
- Wictor (9/5): God place to stay - Nice and welcoming owner that even gave us a ride from the bus station on arrival. Got a free room upgrade due to availability. Overall good place to stay. Close to supermarket and plenty of restaurants within walking distance. We extended our stay for several days. The shower dripped a bit.
- Arianna (10/5): Our stay was very pleasant! The accommodation was clean, comfortable, and exactly as described. The location was excelle -
- Martín (10/5): Exceptional -
- JUAN (10/5): - todo esta muy bien ,la atencion ,no hay ruido todo muy tranquilo para mi estuvo Perfecto lo recomiendo para paseo,negocio o lo que usted desee hacer!!
- Maciej (8/5): Do recommend - Location was okay, staff very friendly. Felt safe. Nicely decorated. A bit loud and the patio had no hammocks.
- Dale (10/5): Exceptional -
- Dixan (7/5): Good -
- Gian (10/5): Centrally located, Giuliano was super helpful. Grazie! - All. None.
- Dayana (10/5): A cozy small hotel with a good location - Everything was great. The Location, staff, facilities. The hotel is close to supermarkets, places to eat and the beach is a 20 minute walk. Diego was very polite and friendly, he met me and advised about where I can eat, how to get to the nearest beach etc., even drew a map for my convenience. Thank you for a wonderful time! None
- Deborah (10/5): Exceptional - Great location: a 5-minute walk downtown, 10 minutes to the closest beach. A/C, ventilator, bathroom, large comfortable bed. Small fridge, good wifi. Excellent communication with the host, super friendly and let me check in early since I arrived early. Place good do with an update, maybe some fresh paint, bigger curtains. It wasn't something that bothered me, merely a suggestion.
- Diego (10/5): Exceptional -
- Michaël (10/5): Good address - Good welcome, friendly host. Well located, clean and comfortable room. Nothing
- Artemisia (8/5): Very good - Location is a little out from the central pedestrian strip but very close to a nice area with leafy cafes by the beach. We came here after staying somewhere else in Playa beforehand, we would have found this location quite out of the way when we first arrived (a long walk from the ADO station) but it was nice place to be once we had got our bearings. Its closer to the stretches of beach we preferred. The room was well equipped and feels safe, some elements are a little worn (for eg. broken shower doorhandle) but overall a welcoming comfortable space. A/C, shower pressure etc. all in good working order.
- Julia (10/5): Very friendly and helpful staff. :) -
- Anirudh (1/5): As unpleasant a stay can get - Getting to check out of this place and putting a bad experience behind us is the only bit we liked about our stay at Maya vacanze playa natural. At the outset, let me say how this place enjoys an 8 plus rating here will remain one of life's greater mysteries. Truth be told, unless you're the better business bureau, there's no reason to spend time considering this place. This is a place that conveniently uses boutique to excuse an infrastructure that predates the Mayan civilization - probably how they named the place. Yes, the infrastructure is indeed prehistoric. If the first night was not bad enough with the oldest refrigerator in the world making sounds and grunting throughout, the next night, the plumbing in the toilet totally gave up and we had toilet water (!!!) fully seeping into the hallway. And if one wants to avoid sleeping with toilet water in the hallway, tough luck since the reception is non existent and getting any help immediately will be fruitless. On top of all this, we had easily the lousiest/shadiest check in process we've had across a month long stay in Mexico. First, even when one has to pay extra for the late check in, the guy will keep complaining about how his sleep was impacted due to the check-in (for which you already have to pay extra!). And on top, the guy doing the check in will try to overcharge you if you're paying in dollars without telling you (luckily the bank notification I had about the pending charge saved me). As indicated, best bit about our stay was we got to check out and hopefully get to help other folks not get misled into making a lousy choice for your vacation by staying here.
- Roberto (8/5): Very good -
- Debbie (10/5): Exceptional -
- Nicole (8/5): Good location, functional, good for a short stay - Good location, functional, spacious, friendly staff, I was able to check in early. I stayed one night and for that it was good. It would have been nice to have a view. The window is a little high up (to have privacy as it is on the ground floor), however, it would have been nice.
- Marie-eve (10/5): Maya - Everything I was warmly welcone even if I was early. The room is amazing nice , simply and clean , nice energy Its close by groceries store local food, the beach Its quiet, nice neighborhood The tv 🤣 I will live berter without
- Sam (9/5): Thoroughly pleasant with helpful hosts, comfy beds and a secure room. - Location is excellent and near things you might need. Taxis passing nearby to get anywhere as well. Money changer local. Good room, water dispenser at reception also with hot water for drinks. No GPS so I could've done with a map. The host kindly drew me a general layout map.
- Anonymous (8/5): Great place to stay. - The host was really kind and helpful. The place was cozy and close by to the city center.
- Victor (8/5): Very good - Staff was super helpful in finding activities to do.
- Nikita (9/5): Superb -
- Niko (10/5): Exceptional - Very good accomodation for a short stay with a good price Location was a bit far from the center but not too bad, maybe 10 minutes to start of main street
- Aditya (1/5): Never prefer this.....!!! - The location was awesome The property maintenance is bad. In the middle of the night, the AC started leaking water. All of the room was watery—no proper maintenance. TV was tiny like a small monitor.
- Teo (8/5): Very good -
- Barb (7/5): Good - This is my second time staying at Maya Vacanze Playa Natural. The location is central and quiet. The staff are friendly and professional. The rooms are spacious and clean. The beds are comfortable. I like the simplicity of this accommodation and I would definitely return.
- Dimitri (10/5): Perfect - Super clean and comfy room. 10 minute walk to 5th avenue and the beach. Friendly host !! All was good. Nothing bad to say
- Beau (8/5): Very good -
- Catharina (10/5): - Great service and affordable. Also good location and I loved that there was a balcony and refrigerator in the room.
- Efren (2/5): - It ned more espice is to little. Need a wather pooll.
- Danea (8/5): Very comfortable and affordable - Staff was very nice, property wasn’t what I was expecting but it was nice and comfortable. I would def go back. Some of the appliances were over used/ broken.
- Joseph (10/5): Exceptional - Guy working the front desk was super friendly and helpful, making a map of the city. The room and view was amazing for the price. The gate system to get in and out of the courtyard is a bit annoying, but a very small complaint.
- Anna-lena (8/5): Great host and a really good price-performance ratio. - Giuliano sent us a WhatsApp one day before arrival to organize the check-in, that was really helpful. he also gave us tips for restaurants and explained the area. He has a great and welcoming attitude:) the room was big with two beds, basic but all you need. we had a little terace. walking distance to the beach and Avenida 5 about 15-20 minutes. The room smelled a bit damp and we had a few mosquitoes in the room. The furnishings are no longer the latest and could be replaced, such as the shower door handle.
- Jose (8/5): Good value for the money! - Centric ! Super close to main attractions
- Cecilia (5/5): Passable -
- Kelsi (9/5): Great stay, great host - Our stay at Maya Vacanze was lovely. The host was amazing, taking time to draw us a map of Playa Del Carmen, explaining how to get to the tourist areas, where to eat local cuisine and even how much taxis should cost. The room was super comfortable, great aircon (and fan), small bar fridge and microwave, and hot water/good pressure shower. There were many AMAZING local restaurants close by (5-10 mins walking distance), a huge supermarket and self service laundry. There were always taxis available and it was a 2.5km walk to the collectivo station if you are looking to take public transport. Overall a fantastic stay- would recommend. We didn't mind this, but I could see that some may not find the location ideal as it was a little away from the main tourist area. The taxi into this area (where you arrive via ferry) only cost 50MXN though so it was very affordable to commute if you don't want to walk.
- Anna (7/5): Good - location, flexible staff, late check in lack of glass to drink a water available on the reception
- Barbara (7/5): good value for price - location not noisy felt secure good communication Room a bit quirky: light switches for room were outside exterior door needs better mattresses and pillows
- Petr (8/5): Great room, staff but noisy for us - The shower had warm water. Super friendly and helpful staff, he even showed us great restaurants.The room was clean, big, and very nice. If it wasn't the noisy cars, scooters outside....It would be a perfect room. The room was on the road side and we could hear everything from outside, like the cars, scooter, especially in the very morning. It was really loud for us. We didn't get the extra blanket we asked for :(
- Anna (10/5): Exceptional - Everything! -
- Megan (10/5): - Nice rooms, small private yard, near good restaurants on Ave 30.
Photos
