B&B@The Redwoods

Location: 3 Awatea Tce, Rotorua, nz

Star Rating: 4 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Massage services
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Broadcast Live sport events
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Fishing nearby
• Horse riding nearby
• Bicycle-friendly property
• Electric bicycle charging station
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Bathroom

  This room is located on the upper part of the house. It has its own private bathroom with a shower over a bathtub. You will also have the use of the guest only lounge area with dining and living area in the lower part of house. Access to the room is via the garden area at the front of the house. There is ample free parking on site. Free unlimited internet access is provided. Please note that there is no TV in this room. Please note that this room does not have any mountain views or a seating area.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Hand sanitiser

• Standard Room, 1 Queen Bed, Balcony

  1 Queen Bed

  258-sq-foot soundproofed room, balcony with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Room service (limited)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Day bed, iron/ironing board, and desk; rollaway beds (surcharge) available on request

  Comfort - Heating and ceiling fan

  Accessibility - Wheelchair accessible

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Ceiling fan
  • Premium bedding
  • Free WiFi
  • Day bed
  • Bedsheets provided
  • No housekeeping

• Standard Room, 1 Queen Bed, Balcony, Garden View

  1 Queen Bed

  226-sq-foot soundproofed room, balcony with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Room service (limited)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Iron/ironing board, desk, and wardrobe or closet

  Comfort - Heating and ceiling fan

  Accessibility - Wheelchair accessible

  Need to Know - No housekeeping, no rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Ceiling fan
  • Premium bedding
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • No housekeeping

• Economy Room, 1 Bedroom, Garden View

  1 Queen Bed

  Balcony with garden views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Room service (limited)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Iron/ironing board, desk, and wardrobe or closet

  Comfort - Heating and ceiling fan

  Accessibility - Wheelchair accessible

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Ceiling fan
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

• Suite

  This suite features minimalist decor, luxurious furnishings and a flat-screen TV. The modern bathroom offers a shower, slippers and bathrobes. Please note that there is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Hand sanitiser

• Luxury Suite

  This suite features minimalist decor, luxurious furnishings and a flat-screen TV. The modern bathroom offers a shower, slippers and bathrobes. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

Guest Reviews

• Kate (10/5): -
• Jonathan (10/5): -
• Valerie (10/5): Hospitality at its finest! The local recommendations and contacts that Vivien has are awesome! - Redwoods B and B is conveniently located both a healthy walk into town, as well as to the beautiful and unique Redwoods. Vivien the owner is a model of hospitality, whose knowledge of the area and customization of our experience was the best. She was a great destination ambassador, so you're investing in more than just a place to sleep, our stay here was curated to our interests. Meeting with other guests from other countries - sharing meals and a very comfortable common space was one of the best parts of the experience here. This hospitality doesn't come naturally to all, but Vivien is the best!
• Tania (9/5): A marvellous welcome to New Zealand. - The bed was comfortable and the room was spacious. The warmth and wisdom of our hostess was very special. She helped us organise our limited time in Rotorua perfectly. Breakfast was great. The living room where we eat breakfast needs better lighting, say a standard lamp so that we could read at night.
• Susan (8/5): Redwood hideaway. - Comfy room with a lovely garden outlook. Very quiet spot. Very close to Redwood forest which is a beautiful place to explore. Good breaky. Vivien is very helpful with where to go and what to see in Rotarua. Be aware thet there are 3 rooms to rent and all guests have breaky together. This can be a good oppertunity to share experiences. Nothing
• Christine (10/5): Beautiful host, homely stay. Very welcoming. - Vivienne was such a beautiful host. We thoroughly enjoyed getting know her and he love of rugby’s Nothing!
• Carolyn (9/5): - What a beautiful place to stay and our host Vivien was so welcoming, friendly and very helpful. Breakfast was yummy 😋 . Also so close to Redwoods Treewalk & Glowworms. Stunning at night.
• Daniel (5/5): Die Erwartungen wurden leider nicht getroffen. - Die Lage in der Nähe des Redwoods Treewalk Rotorua war sehr gut. Je nach Zimmertyp (z.B. das Doppelzimmer) hört man den Strassenlärm recht deutlich. Der Geruch in dein einzelnen Räume war muffig und unangenehm. Die Vorhänge wiesen Schimmelspuren auf und die Zimmer benötigen eine Renovierung. Leider waren die einzelnen Zimmer nicht besonders sauber.
• Carsten (9/5): - Sehr hilfsbereiter Empfang durch Vivien. Sie hat aufgrund der Wetterverhältnisse und Straßensperrungen gleich mit den Gastgebern unserer nächsten Unterkunft telefoniert und die beste Anreise abgeklärt. Das Zimmer ist perfekt mit einer kleinen Terrasse und Zugang zum Garten. Auch beim Frühstück gab es viele Informationen und Hilfestellungen. Man fühlte sich wie zu Besuch bei Freunden!
• Jennifer (9/5): -
• Steven (8/5): Overall pleasant b&b, perhaps slightly overpriced - Nothing wrong with the b&b , spacious, comfortable, nice terrasse and garden, tea and coffee all day The bubbly, well intentioned, inquisitive nature of the host was somewhat irritating and did not result in a leisurely breakfast. Some might be ok with her but we felt rushed ! Breakfast just ok, not cooked unless you count the strange ´cold’ soft boiled eggs
• Claudia (10/5): It was the best place to be for our last 2 days in New Zealand - Vivien is an amazing host. We enjoyed so much her stories about everything. She gave us very good recommandations for activities. She took care of organize us the last 2 places at Te Puia and changed our other reservation as well. We can recommand this B&B 100%.
• Karen (10/5): A home away from home - The hostess, Vivian, is the best ever- friendly and welcoming and full of good advice for what to see and do in the area. The location is easily accessible and in a quiet neighborhood. The redwood forest is right down the street. Our room had everything we needed.
• Manfred (8/5): We had a very good and comfortable stay. - Very good breakfast and very good host.
• Theo (10/5): -
• Jenny (10/5): Very nice stay - Quiet and nicely appointed room. Vivien is very congenial and helpful. Location right beside redwood forest was perfect. Nice continental breakfast. Everything good.
• Benjamin (9/5): -
• VJMM (9/5): Le meilleur accueil de NZ 🌞 - Bien situé, à deux pas de la forêt des Redwood. L'accueil très chaleureux de Vivien: elle est un puits de conseils et ses recommandations sont adaptées aux goûts de chacun. Elle va jusqu'à réserver les activités pour ceux qui le souhaitent et en ce qui nous concerne a trouvé une solution plus que satisfaisante au problème de réservation que nous avons rencontré avec Booking.com. La chambre est au rez de chaussée avec un petit deck qui conduit à un jardin, parfait pour le repos. Et on peut aussi profiter d'un salon dédié aux invités. Isolation phonique moyenne.
• Enrica (10/5): - Vivien è il plus di questa struttura grazie alla capacità di offrire ottimi e personalizzati consigli su Rotorua. È una persona speciale e di cuore che sa accogliere i suoi ospiti con attenzione e professionalità. Ottima la colazione! Grazie Vivien e un caro saluto
• Gabriela (8/5): -
• Rose (9/5): From the minute you arrive, you feel very welcomed. They went the extra to make sure we where happy. - The hospitality was great. Friendly, helpful and very interested in there guess and supportive making sure our stay was everything we wished.
• Martiina (10/5): Rento ja helppo oleskelu ihanassa Rotoruassa - Kodinomainen ihana majoitus lähellä Redwoods. Huone oli siisti. Parkkipaikka hotellin edessä. Aamupala terveellinen ja riittävä. Vivian oli aivan ihana ja kertoi paljon tarinoita Uudesta Seelannista ja Rotoruasta ja auttoi monen aktiviteetin varaamisessa. Ihana paikka viettää 3 vuorokautta. Ei ollut mitään sellaista.
• Klaus (4/5): Für Kontaktfreudige... - Gute Lage. ruhige Lage. Haus im Style der 70er, kein Duschschlauch, Abflüsse verstopft, alles in die Jahre gekommen. Sehr unangenehme Erfahrung mit der Vermieterin: Schon im Vorfeld beginnt die Kontrolle der eigenen Aktivitäten ("Vorschläge", wann man was tun sollte), morgens hat man pünktlich zum Frühstück zu erscheinen (Vorabprüfung auf dem Gang, ob man wach ist...), sodann erfolgt eine Art der "Familienzusammenführung" am Frühstückstisch mit völlig fremden Menschen, zudem erfolgt eine getrennte Plazierung von Paaren. Nun werden die zuvor von einem selbst erfragten Informationen (woher, wielange, wohin etc.) von der Vermieterin den anderen Hausgästen präsentiert, und sie stellt ihre eigenen Lebenserfahrungen dar. Hier gibt es kein Entrinnen und jede Form von Ruhe beim Frühstück ist genommen. Das kann man mögen, oder auch nicht. Je nach Sichtweise ist das Verhalten massiv übergriffig.
• Martine (10/5): A Gem of a Getaway warmly hosted with ❤️ - Forget the standard B&B. This place offers lovely rooms and facilities, but it’s the unforgettable personal atmosphere that truly sets it apart. ​Meet Vivien, your incredibly sweet and passionate hostess. She's not just a host—she's your local expert and personal organizer. Full of enthusiasm, she shares all the best local secrets and can even plan your perfect itinerary for you. ​And wait until you see the breakfast! It will spoil you and offers a lovely opportunity to connect with fellow guests. THANK YOU VIVIEN, for a wonderful stay!
• Kurt (9/5): - Total nett
• Roberta (10/5): - La camera è carina e la colazione è ottima. La vera ragione per andarci, però, è la proprietaria Vivien. Ti spiega un sacco di cose sulla città e sulla Nuova Zelanda, dicendo cosa vale la pena visitare e cosa no. Inoltre ci ha dato due biglietti saltafila per la Forest che ci hanno fatto risparmiare almeno 1.30h. -
• Christophe (10/5): Recommended stay in Rotorua - Conveniently situated accommodation; spacious room & good bed. Vivien was very welcoming. Good breakfast. Good WiFi. Would stay here again. nothing - all was fine.
• Kira (8/5): Sehr familiär- ein guter Ausgangspunkt, um Rotorua und die Vulkanlandschaft zu erkunden - Frühstück war gut, alle Gäste zusammen am Tisch,es entstanden schöne Gespräche. Vivian war super nett und humorvoll.
• Marco (10/5): - Die nette Gastgeberin und das tolle Frühstück
• Marcel (9/5): Top-Gastgeberin - Ein sehr persönliches BnB mit schöner Terrasse und Blick in den sehr schönen Garten und die Ferne. Top-Lage leicht ausserhalb von Rotorua. Dies habe ich auch so gewollt. Nichts
• Ingeborg (9/5): - Vivienne is een geweldige host met goede tips over de omgeving. Heerlijk ontbijt.
• Tracey (8/5): Great host and good location. - Lovely host who made us feel very welcome. Gave us some tips for restaurants and things to do in the area.
• marlene (10/5): -
• Kirsty (10/5): Exceptional value in a lovely location - Beautiful location within easy walking distance of the Redwoods. Our host was incredible. She served a wonderful breakfast and spent time with us to understand what we were looking for in our stay and helping us identify activities and how to get there. We saw her doing this with all her guests and we thought it was wonderful. The room was very comfortable with the softest sheets. The breakfast was great. Nothing, our only regret is that we weren't staying longer.
• Ing Xin (9/5): We would definitely stay in B&B @ Redwoods again if we are coming back to Rotorua. - We were delighted to receive a complimentary room upgrade, as we happened to be the only guests during our stay. Vivien was incredibly warm and welcoming — she prepared a simple yet delicious continental breakfast each morning and went out of her way to make us feel right at home. She also shared many helpful local tips that made our time in Rotorua even more enjoyable. none.
• angela (9/5): -
• Louise (10/5): A wonderful stay with an exception host in Vivian. Her local knowledge and advice was invaluable. Thank you for a wonder - The central location and off street parking. Easy to find.
• Kristina (9/5): Nextdoor to nature - The location of the B&B is ideal for nature lovers, just a short walk from the Redwoods. It's also not far from downtown or the airport. The wooden porch outside the room is a great place to listen to bird calls and nature. There is also a sitting room accessible to guests. The owner is very welcoming, knowledgeable, friendly and attentive, providing a great deal of information to travelers regarding attractions in the area and places to visit. The breakfast is made to your liking, at a time you choose. (GREAT TOAST!) It is also appreciated when recycling bins are provided for conscious guests, and there is a large one in the room. The lighting in the room was a bit bright for my tastes, but this is minor.
• Alisha (10/5): - Vivien was amazing. Very welcoming, gave us lots of information about the things we could do that interested us. Property is very clean, bed very comfortable and breakfast has all you need to start the day. Very close to the redwoods which is a big plus for us as we do love the redwoods. You will see us again Vivien. And oh the bakery you told us about is amazing.
• Margarita (10/5): Acogedor y entretenido - Vivi muy buena anfitriona. Nos ayudo a organizar toda nuestra estancia y nos dio descuento en todas las atracciones. La pieza era comoda y bien calefaccionada. El baño era limpio y el agua caliente funcionaba perfectamente. El BB estaba cerca de todo! Muy bien ubicado! Todo perfecto
• Deneille (8/5): -
• susankR8955XH (10/5): Wonderful B&B with the perfect host! - As soon as we arrived, we were welcomed by the amazing Vivian. She is a source of everything Rotorua. She offered us a tea or coffee, pulled out a local map, and started to help plot some of our pre organized experiences into a logical order with add ons including the wonderful Memorial Grove Redwood walk which is very close to her lodging. She made suggestions of places to eat, and other opportunities in the area. We were only there for two nights but Vivian made us feel like family. Each morning she sat with us through breakfast and e enjoyed our conversations and interactions with her and other guests. When we had to leave early on our day of departure, it was no problem for Vivian to get up early and make sure we left after a good breakfast. The room we stayed in had everything we needed. Having such an attentive host made our stay even more remarkable.
• Dean (10/5): Wonderful - Brilliant host (Vivien) efficient,organised and engaging. Vivien included excellent breakfasts at no extra cost and beer and wine at very reasonable cost . Great accommodation with a hostess full of information about local attractions. Can’t recommend it highly enough. N/A
• Alyse (10/5): A lovely and cozy place - great breakfast and an inviting hostess -
• Debra (8/5): - Owner was friendly and helpful, nice breakfast.
• Emilie (9/5): Amazing stay with an amazing host - Vivian is a truly amazing host, she shared a lot a tips and recommendations about Rotorua which contributed to make our stay unforgettable. The room was comfortable and sizeable, with a nice little terrace with a view on the garden. Location was perfect, especially if you plan to cycle in the RedWoods. All was great, but we would note a few room equipments (e.g. bathroom towels) could be renewed! But that's very much a detail.
• Nikki (10/5): Exceptional - Great B&b right near so many attractions. Vivien was a fantastic host, she couldn’t do enough for you. We loved our stay here. Nothing
• Adrian (10/5): Exceptional - Vivienne was a lovely host with many recommendations for the area. We greatly enjoyed our stay.
• Barbara (9/5): Superb - Vivien is so helpful, the location is great and Rotorua it's self great.
• Bud56 (10/5): Nice B & B - This was a nice B&B stay at in Rotorua. It’s within walking distance walking distance of the redwood forest, which is about a 10 minute walk. A half decent restaurant about 5 mins away. Lots of restaurants are downtown, which you have to drive. Vivien is a very nice host. We would stay there again!
• Dawn634 (10/5): Hostess with the mostest! - Having Vivian as our host and following her recommendations for our short time in Rotorua made for a very memorable visit. Nothing was too much trouble for Vivian. She made us feel so welcome and took very good care of us. It was a joy to stay here
• Jane (10/5): This is a must stay and our host Vivian was so friendly, informative and we could get various tickets to certain attract - Great location within walking distance to the amazing Redwood forest; fabulous host; very clean and yummy breakfast. Nothing!
• D3719YOmichaelo (10/5): great hospitality - A very cosy accomodation, but the Highlight Light is Viviane. Right on arrival she overwhemled us with proposals how to fill the day. It was great. An after a rich breakfast ee started our tour. We had long interesting conversations about a variety of topics and time flew by ... we really enjoyed the stay.
• Ujjal (9/5): Excellent stay, great location, wonderful host - Great breakfast, excellent host. Nice and comfortable room, very close to the Redwoods Walk. Viv went out of her way to help us by getting us tickets for the Redwoods walk. It was a fast pass and saved us lots of time. Viv also gave us guidance on the various activities and tours in the area. Overall great stay.
• Tracey (8/5): Great stay in Roturua - Comfortable room. We enjoyed breakfast with the other guests. Vivian is a super host and gave us great suggestions to make the most of our stay.
• 679devid (4/5): disappointing for the price - Not what it is advertised to be. can't believe the reviews are mostly 5/5 The kitchenette was shared, no sink, the lounge was shared and was dreary and needed fresh air. Breakfast ok The bedroom had no wardrobe to hang our clothes, the fan in the bathroom was not working. Mould around the shower recess. The furniture was worn and torn and had a throw sheet over it. The only positive -our bedroom overlooked a garden. Rather stay In a hotel if we ever go to that area again.
• J2673TXpamm (10/5): What a lucky find! - Seeking a bed for the night in a busy Rotorua, we happened on The Redwoods which was in walking distance of the forest. The hostess, Vivien, couldn’t have been more accommodating and even rearranged bedrooms so we could stay two nights. The rooms were clean, tidy and comfortable and a lovely breakfast was served in the mornings. Vivien also guided us on local tourist attractions and happily booked some up for us. Highly recommended. Pam and Steve. U.K.
• Devi (6/5): NOT value for money. - Close to Redwoods Park. Bedroom looked out into a tidy back garden with birds and birdsong. Worn out furniture. Shared lounge, kitchenette without a sink. No wardrobe to hang clothes. Fan in bathroom not working Mould around shower recess.
• 926ejh (10/5): Terrific B and B in great location - B&B @ The Redwoods was wonderful! A true "B and B" with a knowledgeable, engaging host (Vivien) and a lovely breakfast. Our room had a small deck and sitting area-- lots of birdsong! The location was great, and Vivien had lots of good recommendations regarding dining and activities. Highly recommend!
• Martin (10/5): Very comfortable and relaxing - Warm, comfortable very clean, very good breakfast, lovely host😊 Nothing
• Deborah (10/5): A fantastic stay with a brilliant host - Room was very comfortable. Location perfect for everything we wanted to do in the area. Vivien was a fantastic host. She enhanced our stay and gave great advice of what to see and even helped us book some activities.
• Samuel J (2/5): - Upon driving up it was apparent that the property was a personal residence that had been converted into as many rooms as possible to make money. We had booked for 2 nights and had been unable to make it the first night due to changes in flights. When we arrived the next morning and asked to check in we were told that she had given our room to another couple that arrived that morning as she is unable to pay her mortgage if any rooms are vacant during the month. We explained that we had paid for two nights and understood that we would not be refunded for the first night since she was unable to rent the room but that she should either refund us for the second night or allow us to stay there. She said to leave the property and that she promised to refund the second night to Expedia. We were later told by Expedia that she refused to refund the money and told them that if she refunded the money she would be unable to afford to buy more properties. Overall this was very disappointing I would not recommend staying ath this property. The experience was bad enough that even after several months I still feel sad about how terribly we were treated. The customers here are nothing but a way to extract money for the owner.
• Crone (10/5): We enjoyed our stay and would stay again if we ever return - Location was perfect for our travels. Vivien was a wonderful host.
• Connector01503219126 (10/5): Bnb @ The Redwoods Stay - We can’t say enough good things about our stay at the bnb @ Redwoods! We stayed here for a few nights on our honeymoon. We were initially drawn to the location because it is within walking distance to the Redwoods, but were delighted to know that this is a true bnb experience. When arriving at the bnb we were greeted by the warm and welcoming Vivian. She offered us a hot tea and coffee on our arrival while she got to know us and showed us our room. She sat us down and reviewed some of the best places to go in Rotorua after getting to know what we were looking do while we were there. She is so knowledgeable about the area and willing to share all the local knowledge. She gave us our space to relax and go explore the area. In the morning, she had a wonderful breakfast for us with wide varieties of food. It was so nice to visit with Vivian and the few other guests at the bnb. We shared stories of travel and it was a very nice, comfortable experience. The room and shared spaces are very clean and the views of the backyard were quaint and peaceful. We would absolutely book Vivian’s place again and really enjoyed the “homey” feel of this bnb!
• Rebekah (10/5): Exceptional -
• Alison (8/5): Helpful host - Comfortable ground floor room with ensuite. Nice breakfast with boiled egg. Helpful, welcoming host Close to redwood forest. No tea making facilities in the bedroom, although this was available in the breakfast lounge.
• San_san_lee (9/5): Cozy stay near Redwoods of Rotorua - Vivien is a warm, friendlh and hospitable host. She will share with you great tips about the walking trail, places of interest and foods & drinks specially catered for your interest (as long as you chat with her and let her know). The room is cozy and well located - within 10 to 15 mins to the Redwood trail and Redwood tree walk. Nothing
• Ailsa (10/5): Lovely B&B - Beautiful B&B with lovely rooms and great location right near the Redwoods. Our host Vivien was so lovely. Breakfast was great as well.
• Reggae (10/5): Exceptional - Nice options of cereal, fruit, yogurt etc. tea and coffee available as well. Nice morning chats with Vivien, she was super lovely.
• Lucy (10/5): - Lovely and generous host, a great place to be.
• Ballard (8/5): Nice place with a good host. - Great location and room to spread out. The host was very helpful and gave us lots of good information about what to do in Rotorua. The rooms were warm but the communal area took a while to warm up. As it was a basement, there was a dampness/mildew smell.
• Catherine (10/5): Amazing service, location, and property! - Love the proximity to the redwood walk and close by eats! Vivian, the host, was exceptional! She helped us plan out our whole day and ever recommendation was perfect. The breakfast provided was lovely. She was so warm and welcoming. Highly recommend this place. We could not have asked for a better stay and felt so welcomed!
• Kelly (9/5): Great place to stay. - Vivian was an excellent host who gave us some good suggestions for activities. Her place was in a great place to visit the Redwoods and other tourist locations.
• Georgina (10/5): Exceptional -
• Susan (9/5): Memorable!! - The perfect location and Vivian was exceptional with info of the area and the recommendations. Breakfast was the best of the whole trip!!
• Samantha (10/5): This is the perfect B&B! Just a short drive or walk to Treewalk and Vivien has great suggestions for food and outing - Location was perfect! Within minutes of the local sites to see. Vivien was an amazing host. So kind and welcoming! Nothing. It was great!
• Johanna (10/5): - I had a lovely stay at the B&B. The room was spacious, clean and comfortable. The breakfast was delicious and filling and the location could not be better. Right next to the Redwood forest and walking distance or a short Uber away from the city center. I thoroughly enjoyed my stay and chats with Vivien and I would pick this B&B again if I come back to Rotorua.
• Padraig (10/5): Great stay in Redwoods B&B Rotorua - Great location, superb hostess, meeting other guests at breakfast, comparing experiences Nothing
• John (10/5): Exceptional -
• Steve (10/5): Exceptional -
• Gaye (10/5): A warm, welcoming and unforgettable hostess. - The continental breakfast was perfect and the hostess even more so. We were looked after and enjoyed engaging with our host and other guests from around the world.
• Allen (10/5): - Vivian is the host with area knowledge, contacts and discounts. She made our stay wonderful.
• fionabK9462MY (10/5): Great place, very welcoming host. Definitely recommended! - This is a very comfortable B&B and Vivien, the host, is really helpful. She advised on the best things to see and was able to help source tickets to save us queuing at the entrances to places. The beds are very comfortable. Breakfast was a buffet of everything that you could want. The Redwoods Tree Walk (up among the tree tops) is just a ten minute walk away or a short drive. Vivien will happily do a washing for you and get everything dried in a day. We would definitely recommend this B&B.
• 251rikkef (10/5): Wonderful place - This is just a wonderful place because Vivien is the most wonderful host. Help, fun, lovely and kind. Great breakfast. Right next to Redwood Forest Treetop walking, which Vivien help us with. Tickets and fast track! Just out of this world beautiful Stay here 🦋
• Karen (8/5): Great stay - Location great Bit more variety at breakfast.
• Michelle (4/5): Hostess was too over bearing - Location Smelt
• FMBW (10/5): Great stay at Redwoods b and b - We were made very welcome by our host, Vivien, who provided us with lots of information, tips and suggestions for our stay in Rotarua. We had “communal” breakfasts with other guests which was very enjoyable. Spotlessly clean, good breakfasts. Thoroughly recommend
• Joan (10/5): Great stay in a good location with a great host - Great location for the Redwoods forest and able to get fast track tickets for it from the host Extremely warm welcome Vivien spent time with us when we arrived to explain the best things to do in Rotorua and provided a map. good choice for breakfast , private entrance for room, Vivien was extremely knowledgeable and involved all her guests NOTHING
• Silvana (10/5): Little gem in Rotorua - Great location close to the Redwood Tree Walk which is a must do. A short drive to town. The room was super cozy and a comfortable bed! Vivien is charming and a wonderful host with a fun infectious character (just a lovely person). Cannot think of anything
• Carolyn (9/5): Vivien is very hospitable and extremely helpful in advising and guiding us what to do in the area - Good selection for breakfast and meeting other travellers. Ideally situated for visiting the area if you have your own transport
• Shawn (10/5): We hope to return in the future and stay here again! - This B&B surpassed our expectations. Vivian is a magnificent host and she went above and beyond in also helping us with reservations for activities in the area. Our bedroom was clean and comfortable with everything we needed. One of the highlights of our stay was breakfast with Vivian and the other guests. Vivian provided us an excellent breakfast with several options. We enjoyed our stay!
• Shayne (8/5): I would stay here again - B&B
• I8339UJjuliab (10/5): Little Gem - Fantastic little gem in a great location. We arrived early for our stay- which wasn't an issue. The owner was on hand to offer lots of places to go and see. She provided maps and leaflets of all of the local places to go and see and booked on our behalf. Room very clean and comfortable, use of communal living room area and great breakfast provided.
• Athira (9/5): Superb -
• Amanda (8/5): Very good - Our host Vivienne was excellent. Lots of helpful advice and great conversations.
• Travelling_Sunrays (10/5): Excellent and homey retreat in Rotorua - We were so welcomed during our stay at B&B@The Redwoods! Vivien was a very attentive and truly charming host, and was always willing to share her extensive knowledge of the area. The accommodations were lovely; felt like a home-away-from-home! The room was scrupulously clean, with many thoughtful touches such as a heated towel bar and robes. We enjoyed the plentiful breakfast of fruit with yogurt, eggs, cereal, toast, and homemade jam! The location is perfect - the proximity to the Redwood Forest made for an easy and enjoyable walk through these beautiful trees. Scion Research Center has a fascinating exhibit for anyone interested in the NZ forest industry. We highly recommend this B&B for anyone staying in the Rotorua area. Thank you again Viv for everything, and we'll see you next time!
• Hayley (10/5): Great location, lovely host and comfy bed! - Vivien was lovely and welcoming and knew the local area really well. The room was perfect for us - comfy and spacious. Perfect location for what we needed. Highly recommended :) Nothing!
• Wolf (10/5): Exceptional - Great host who can also organize different activities in the area. Nice breakfast including interesting conversations. The location is very quiet but still not far from restaurants and shops. Nil
• guennie3 (10/5): Friendly B&B in Rotorua - An excellent B&B only a few minutes walk from the beautiful redwood forest. Viv is an absolutely fantastic host. She is so friendly and great fun. She welcomes you into her home with open arms, points out great places to visit and things to do and will book activities for you with a 10% discount. Our room was large with loads of storage, iron, hairdryer etc. The bathroom was good with plentiful toiletries, towels and robes. There is a comfortable guest lounge where you can help yourself to hot drinks, biscuits and fruit anytime. Breakfast is simple with toast and jams, fruit, eggs, cereals and is taken with guests from the other two rooms with Viv making sure everyone is happy and well fed. You can park on Viv’s drive and everything you would want to see and do in and around Rotorua is no more than a 5 minute drive away. We loved staying here and would recommend to any couple visiting Rotorua.
• Andrea (8/5): Enjoyable stay in amazing Rotorua - The host provides a very personalised service. She is interested in showcasing the best of Rotorua and certainly knows the area very well Nothing. The accommodation was spacious, comfortable and clean. This is a B&B accommodation so breakfast is served at the same table with the other guests which can be uncomfortable for non morning people!

Photos