Barcarola Club
Location: Avenida de las Playas, 53, Puerto del Carmen, es
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Tranquil Tropical Gardens and Beachfront Bliss
Barcarola Club, nestled in the heart of Puerto del Carmen, offers a serene escape amidst lush tropical gardens by the beach. The property harnesses geothermal and solar energy, ensuring a sustainable and eco-friendly stay.
Relaxation and Wellness at Your Fingertips
Indulge in the swimming pool with hydrotherapy jets, unwind in the outdoor jacuzzi, or rejuvenate your body and mind with yoga sessions at the "Wellness Box" gym and treatment area.
Culinary Delights and Comfortable Stay
From private terraces overlooking the sea to specially designed "Circle Rooms" for work and relaxation, Barcarola Club caters to every need. Enjoy fresh juices at "Cacho Café" and savor a buffet breakfast at "The White restaurant" featuring a variety of local and international dishes.
Book now to experience the perfect blend of luxury and tranquility at Barcarola Club!
Important Information
Please note that the safe in the apartments can be used at an extra charge.
Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.
If you wish to stay with your pet in, before making reservation you need to contact with the property for admission and formalize the process. If you book a stay with a pet without having previously contacted the hotel, it is possible that your pet will not be accepted because there is no space available. There is an extra charge for the pet, which must be paid at reception upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 04:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Pets allowed
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Car hire
- Massage services
- Solarium
- Non-smoking throughout
- Heated pool
- Public Bath
- Salt-water pool
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Golfing on site
- Scuba diving on site
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Beach yoga on site
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Japanese garden
- Fishing nearby
- Horse riding nearby
- Swimming nearby
- Bicycle-friendly property
- Beach toys
- Vegetarian menu options available
Rooms Available
-
Deluxe King Suite
Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The kitchen has a refrigerator, kitchenware and a toaster. The spacious suite features a tea and coffee maker, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Heated pool
- Salt water pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Two-Bedroom Apartment (3 Adults)
This apartment has a satellite TV and balcony.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Drying rack for clothing
- Heated pool
- Salt water pool
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
One-Bedroom Superior Apartment (2 Adults)
Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen has a refrigerator, kitchenware and a toaster. Featuring a terrace, this apartment also features a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Heated pool
- Salt water pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Two-Bedroom Superior Apartment (3 Adults)
Featuring a private entrance, this spacious apartment also consists of 2 bedrooms, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The kitchen is equipped with a refrigerator, kitchenware and a toaster. This air-conditioned apartment features a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a balcony. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Heated pool
- Salt water pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Two-Bedroom Superior Apartment (4 Adults)
Featuring a private entrance, this spacious apartment also consists of 2 bedrooms, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware and a toaster. This air-conditioned apartment comes with a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a balcony. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Heated pool
- Salt water pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
One-Bedroom Apartment (2 Adults)
All apartments have a balcony or a terrace. The kitchen includes a kettle. There is satellite TV, and safes are available to rent from reception.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Drying rack for clothing
- Heated pool
- Salt water pool
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
One-Bedroom Apartment (3 Adults)
All apartments have a balcony or a terrace. The kitchen includes a kettle. There is satellite TV, and safes are available to rent from reception.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Drying rack for clothing
- Heated pool
- Salt water pool
- Shallow end
- Trash cans
- Wine glasses
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
One-Bedroom Apartment (2 Adults + 1 Child)
All apartments have a balcony or a terrace. The kitchen includes a kettle. There is satellite TV, and safes are available to rent from reception.
Please note, cots are available on request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Drying rack for clothing
- Heated pool
- Salt water pool
- Shallow end
- Trash cans
- Wine glasses
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Two-Bedroom Apartment (3 Adults + 1 Child)
All apartments have a balcony or a terrace. The kitchen includes a kettle. There is satellite TV, and safes are available to rent from reception.
Please note, cots are available on request.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Drying rack for clothing
- Heated pool
- Salt water pool
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Two-Bedroom Apartment (5 Adults)
All apartments have a balcony. The kitchen includes a kettle. There is satellite TV, and safes are available to rent from reception.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Drying rack for clothing
- Heated pool
- Salt water pool
- Shallow end
- Trash cans
- Wine glasses
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
Guest Reviews
- Jason (10/5): Great place to stay right on the strip - Locality and yet quite Pillows poor
- Marie (10/5): -
- Wright (8/5): - Heated pool, modern decor , lovely breakfast. Really stylish place just off the main strip. Not obvious to find and being dropped off by a taxi at night meant having to ask a couple of people how to find the entrance. Clearer signage would have helped . Also needs thicker curtains for entrance …with lights on people can see through
- DerekCla (10/5): - This is our go to when we travel to Lanzarote, Excellent location and so relaxing. Staff are so nice and nothing is an issue for them. We arrived on an early flight and our room was ready when we went to check in. Pool side apartment and the complex is kept immaculate. Will continue to return. Having to go home.
- Catherine (9/5): Excellent place to stay if you want to b3 close to everything but also quiet on complex. - It is well kept and clean, in an ideal area close to bars, restaurants and shops. Staff were excellent, friendly, helpful and efficient. Very few English TV channels if you wanted a night in (or in my husband’s case, recovering from an operation). Chairs and sofa, whilst looking good, were not particularly comfortable. Beds were comfortable though.
- Michael (5/5): Really nice property very clean good breakfast nice staff but unfortunately rooms where very hot due to bad air conditio - Very clean really nice property and great location Air conditioning not working properly
Could not sleep
- Ellie (10/5): -
- Loyola (10/5): -
- Patrick (10/5): -
- Mary (4/5): We had a lovely stay, but it was very very expensive for the standard of accommodation. Breakfast was included and the l - Very clean and comfortable Location
- Noel (7/5): Nice facilities, good staff. - Nice and tidy. Can hear apartment above and next door and had door swinging for stores that was noisy during the day. The air con was leaking in hallway as well.
- Amanda (8/5): Great location - Location Nothing I don’t like about the property but the reception staff are always so miserable, never look happy to see anyone and we’ve stayed there for the last few years and each person has been the same
- Juliet (4/5): Altogether too expensive for what it offered, will not recommend it. - Great location, The living room was very basic, lacking character and devoid of comforts .The bedroom did not have a door had no drawers bar one in the wardrobe. I’m guessing we were expected to hang our clothes on pegs on the wall.
- donna (10/5): - You could be anywhere in the world 🌎 once your behind the gates beautiful 😍 The bathroom/wetroom was very slippy and we had to keep towels down on the floor
- Jean (10/5): -
- Patrick (10/5): Beautiful - Beautiful location room, breakfast, all good staff all excellent No problems
- Robertas (9/5): -
- Jochen (7/5): es war ein ruhiger, erholsamer Urllaub - freundliches Personal, sehr gute Lage, alles fussläufig zu erreichen,
sehr gepflegte Gartenanlage ein TV-Gerät im Schlafzimmer (das ist ein pers. Wunsch)
- Jan (8/5): Hidden modern hideway providing perfect peace of mind! - Freshly renovated with modern style, small quiet resort with fabulous garden hosting parrots, sandy beach only 150m away, very friendly staff and great breakfast. Excellent pool bar with good food. Direct access to street food/smash burger place with discounts for resort guests. Modern gym box. Whirlpool wasn’t working. Adult only should maybe be contemplated.
- Cait (9/5): Happy with our stay - Good location, nice breakfast, pleasant staff Noisy neighbours at times
- Josephine (10/5): - Pool area fab and location perfect
- Michael (9/5): - The whole complex is very well kept. The Apt was expensive
- LizM21 (9/5): Very enjoyable stay at Barcarola Club - Breakfast is superb with variety of hot and cold food buffet including gluten free option Apartments cleaned every day Bar service and food available throughout the day Very little
- david (8/5): Good location - Good location right on the strip.But not near noisy bars. Breakfast was nice but repetative .They need to change it up more often
- MMP63 (10/5): Comodo apartamento frente a la playa - La piscina
- Jean (9/5): We had a very lovely holiday peaceful and relaxing and would definitely return - It was very clean and very relaxing. The breakfast had a variety and was excellent. Lovely Fresh white towels and pool side towels provided. Also a great restaurant with excellent food. There wasn’t anything didn’t like about the hotel.
But the only thing I would comment on is that the water comes out from under the shower door which makes the bathroom floor very slippery . It is very hard to see where all the water is as it is all white.
- Lyndsey (10/5): Lovely safe tranquil hotel on the main strip. - Loved everything about this place. Clean, quiet and tranquil but step outside the gates and you are on the main strip. Very safe & welcoming. Air con could have been colder. Didn't bother me but could be an issue in july/August if temperature was to increase.
- John (8/5): Very good - Good Very expensive
- Amanda (7/5): I booked 2 apartments over 6 months ago requesting pool views thinking it would be ample time to make a request as we bo - I love the location Building works
- Derek (5/5): Passable - Breakfast staff were excellent and plenty of choice We weren't warned about the renovation work going on which led to a lot of noise in pool area.
Pool bar was not open every day and the attitude of the reception staff was very unhelpful, bordering on rude.
- Paula (10/5): Absolutely fantastic. Highly recommended - The reception area is absolutely beautiful. The grounds and amenities are exceptional. The pool and pool bar are fabulous and the restaurant for breakfast is just fantastic. In departure we were given a handwritten postcard thanking us for our stay. The attention to detail is much appreciated and really made us feel like valued guests. I really love Barcarola Club and wouldn’t hesitate to return however the rooms could stand to be mordernised and the interior decoration freshened up.
- Gay (8/5): Beautiful complex, great staff and food, but check where your apartment is. - Very good pool area, breakfast restaurant and pool bar. Very nice food, and lovely restaurant staff.
Excellent reception and staff. Everyone was very friendly and efficient. Our apartments were facing away from the pool and beside building works.
- Margaret (7/5): Really enjoyed my stay but couldn’t afford that price ! - Hi it was very nice & good location for solo traveller ! Only issue was lot of towels put on bed very early every day ! It wasn’t that I’ve any issue with property but it was very expensive for what you get ! At that price should have got room with balcony out front !
- Agnes (10/5): Exceptional -
- Marie (8/5): Very good - Facilities and location were excellent The noise from the recycling bins - extremely loud throughout the day until late at night
- Jacqueline (8/5): Very good -
- Pat (9/5): while we have holidayed in Lanzarote many time, this was our second visit to Barcarola and we will d - Breakfast, the little public beach across the road which was so clean and peaceful, the near location to many restaurants and shops, the peaceful, quiet and beautifully kept facilities within the gated compound of Barcarola.
- Ciaran (8/5): Very good -
- Seamus (10/5): Exceptional -
- Seamus (10/5): We will definitely stay here again. - Everything Nothing
- Steven (10/5): Exceptional -
- Ronan (9/5): Superb -
- Conor (10/5): Exceptional - Location is perfect very clean and staff are lovely
- Kevin (10/5): Exceptional -
- Smyth (9/5): Superb -
- Michelle (9/5): Brilliant place - we will definitely be recommending - All staff very friendly - reception staff super helpful. Also lady who makes the omelettes at breakfast always has a smile on her face and it just starts your day off well.
Apartment cleaned every day and cleaners are lovely too, air con fab, nice apartment space and good size. Shower easy to use.
Pool area is nice and clean as well as a decent size and there were no sun bed wars (we got beds no matter what time of day we arrived) and the cabanas are good for shade!
So many places to choose from to eat too (on the street outside) - yet the actual apartment area is so quiet you wouldn’t know how close you were to all the action - it’s perfect!
Breakfast pretty varied - something for everyone.
WiFi decent too. Not the hotels fault however when sitting on our balcony there is a bit of a smell from the recycling units / skip on the road outside of the hotel - not on the hotel site (behind K block). Like I say not the hotels fault!
- Helen (8/5): Lovely apartment in lovely setting in need of additional facilities/equipment - On arrival we opted for an upgrade to a first-floor refurbished apartment overlooking the pool.
It was bright and airy with new fittings, good firm beds, a great shower, plenty of charging points and good Wi-Fi.
The breakfast was generally varied and tasty.
The grounds are very green and beautifully maintained and have comfortable sun-bathing facilities around the pool.
The ‘Wellness Box’ is a great air-conditioned well-equipped gym with an adjoining treatment area.
Club Barcarola has a great location across the street from the sea, a promenade walk and a cycling track and with scores of restaurants, shops and pharmacies on the doorstep. Quite limited storage for clothes and almost no storage if one purchased food. No ice-box in smallish fridge so not possible, for example, to store ice cream.
No cooking pots but a small frying pan. No chopping board and no drainer for washed delph/cutlery.
No dining table in the living area but table on balcony.
From what we could see there were just 2 English-speaking TV channels, CNN and Bloomberg; no Sky or BBC News.
Most significantly, no microwave. We mentioned the lack of a microwave to Reception who said that refurbished apartments didn’t have a microwave. When we reached the airport I received an email saying that we would have been provided with a microwave had we requested one. Point taken.
Ironically, an older-style apartment we occupied in December 2023 (and as we had originally reserved for this short break) had all of these facilities…
However, I should say that the above ‘lacks’ did not interfere with our enjoyment as we were not interested in preparing food or watching TV during such a brief stay. Rather I list them to alert holidaymakers who may hope to do so.
- Yasmin (9/5): Relaxing - The gym, bar and pool are super. Excellent location too. Air con was a nightmare to turn off
- Simpson (9/5): Superb - Being a solo traveller, the safety of the Club was reassuring. Excellent helpful staff.
Delicious breakfast. Fab pool. Balcony overlooking the street was great for peoplewatching!! What was there not to like! Nothing
- Anne (8/5): Very good -
- Bridget (8/5): Enjoyed the stay as always . The jacuzzi did not seem to be working properly some days . I informed one of the maintenan - Always so relaxed and quiet . Breakfast was good .
- Roger (8/5): Very good -
- Meghan (9/5): Loved it and will definitely return! - The staff were excellent, so friendly and always willing to help - particularly the young girl behind the pool bar, very talented barmaid. The location is ideal, with plenty to do and see nearby. The beds. They were very uncomfortable to sleep on.
- Melissa (9/5): Superb -
- Amazing (7/5): Good - Very central great location. No toiletries provided.
- Alexis (5/5): Passable - On-site gym was brilliant, all brand new and air conditioned. Location was great, walking distance from lots of supermarkets and great restaurants within walking distance. Loved being able to hire bikes and cycle along the shore line Apartment was VERY basic, 2 beds squashed together to make a double bed, bed was uncomfortable and the room was very dark. Bathroom needed to be refurbished and to have a deep clean.
- William (8/5): Very good - Accommodations not fest for a two weeks stay
No place to put anything
- Michael (9/5): Superb -
- Sharon (10/5): Exceptional -
- Eileen (9/5): Superb -
- Compton (8/5): Very good -
- David (5/5): Stay was good, however the room could have been more comfortable - Location was really good, breakfast was good Beds, although only in a standard room, the bed could have been more comfortable. The cost is expensive for what the room was, but I guess the cost is based on location
- Dollard (9/5): Superb -
- Natalie (1/5): Had to leave early. Family Christmas ruined. - Nothing this time. We had to check out early and find somewhere else to stay. We were placed on the left side of property where there are now commercial bins directly next to the apartments. These bins service all of puerto del carmen businesses. These bins are filled and emptied by lorry’s and large wheelie bins throughout the day and night. If you are placed on one of the 4-5 blocks the left side of reception don’t expect any sleep. As soon as you think it’s finished at 2 or 3am another lorry or wheelie bin tips a load of glass bottles into the large bin outside your window. Although this is nothing to do with the hotel, placing the only family with young children staying at the hotel at the time was within the hotels control. We arrived Christmas Eve and spent the whole Christmas looking for somewhere else to stay. With no resolution or help from the hotel. No refund or discount offered they only refunded the last night that we didn’t stay.
The manager would not come to meet me to resolve and I still have not heard from management despite repeated requests!
- Connie (7/5): Expensive but worth it. - Location is great for New Town and for walking and cycling. There was quite a smell from a drain just outside our apartment. Also, within the apartment there was very little space for hanging clothes, and a great shortage of shelving for cosmetics and the like.
- Eamonn (7/5): Absolutely fantastic - Breakfast was ok, location was excellent, grounds and pool area excellent and the staff were excellent The apartment could do with upgrading looks to me as if it has been years since it was updated, it was very clean and the staff were excellent they couldn’t have done more excellent staff, the bed was basic and I would prefer a double bed
- Samantha (10/5): Peaceful by the pool. Room lovely. Breakfast amazing. - Everything. It was so beautiful Nothing
- Gary (8/5): Very good - Very quiet location which was great Breakfast poor
- Giuseppe (9/5): Very recommended - Amazing place, great location and very boutique hotel vibe.
- Angela (6/5): Great time but accommodation was back in the 1970s - We liked the location and the pool area. Paulo was excellent at the pool bar. Reception was also very professional and helpful. Breakfast was excellent. The accommodation does not warrant the price we paid. Extremely dated and when we enquired from other residents about Blocks A - H (which appeared more modern on the exterior ) they said there wasn't much of a difference but they were also more expensive. We will not be returning as we have stayed in far superior places in Puerto del Carmen for less than half the price and location was just as convenient.
- Melissa (10/5): Exceptional - I really liked how close it was to all amenities. And how clean it was . The breakfast every morning was amazing. Nothing all good.
- Helen (7/5): Good location, good catering and reasonable accommodation. - The grounds are beautifully planted and well-kept.
The dining room is bright and airy. The breakfast is good.
The apartment is well-located. The one-bed apartment for two people was small and felt somewhat cramped.
The major issue for us was the really poor electric lighting in the living-room area. I needed to use my ‘phone light to read after sunset.
When I asked if it would be possible to add one hour to check-out time (from 11.00am to 12.00 noon) I was offered two options: check out at 11.00 and use another room in the complex for an hour (this defeated the purpose of the request) OR pay €50 for the additional hour. I declined both options. I realise the options are not uncommon, but somehow it left me with a bit of a bad taste…
- Heneghan (10/5): Exceptional - Very clean. Reception were very friendly breakfast was first class. Staff cheerful A few more glasses bowls cutlery.
- Donald (8/5): Very good -
- Bernie (9/5): Superb -
- Michael (7/5): Good - The location is great, breakfast room lovely and staff were friendly! Really clean and pleasant surroundings. Our room for the money needed upgrading! We were near the road where the bottle bank was facilitated and every night during the night there was the sound of recycling bottles being put in the bin!!
- Bill (8/5): Very good -
- Anonymous (8/5): Very good - Clean and quiet The only fault we could find is that they don’t have sky tv which lets them down.
- Clodagh (9/5): excellent would return again - excellent location - lovely quiet complex, our balcony overlooked the street but no issues with noise. staff were very helpful and friendly. we arrived late the 1st night and found the bed very hard however we asked reception the next morning for a Matress topper and they had it delivered within the hour along with softer pillows. couldn’t be more helpful Matress was too hard however this may be personal preference and staff were very accommodating and approachable to help.
- Bridget (9/5): Overall a great stay so peaceful in complex . - Very good breakfast good choice Maybe more European channels for viewing on a night in .
- Gordon (9/5): Superb - Great and varied breakfast every date with lots of choice. Really like the bacon. Good sized swimming pool with plenty of space to swim. Smallish complex not overcrowded, with plenty of ground floor apartments. The staff were very polite.
Would certainly rebook this complex if returning to Puerto Del Carmen as it is in a quieter area, but a short walk or taxi ride to the old town. Also towels and linen were changed regularly. Absolutely nothing. This complex lived up to our expectations. We had no issues during our stay.
- Lizm21 (8/5): Excellent apartment complex - Great location, near the beach and really good restaurants. Breakfast is excellent with all needs catered for incl gluten free and lactose free milks. The pool area is very good but sunbeds need some care. Great service at the pool bar and excellent food service. Air conditioning wasn't great in standard apartments, not cold enough.
- Caitriona (10/5): Exceptional - Luxurious facilities. Staff so friendly. Smell in bathroom. Leak in shower.
- Bisset (10/5): Exceptional -
- Sonia (10/5): Perfect for our needs - Location excellent. Breakfast excellent, lots of choice. Air conditioning was appreciated.
Pool area - there was always a sun bed available when wanted.
- Anna (9/5): Superb - Staff were very accommodating, nothing was too much trouble.
Breakfast was excellent, a great variety of food from 8.30 to 10.30am. No matter what time you arrived for breakfast there was still plenty of food .
Kitchen, cleaning and reception staff were very pleasant and welcoming. Would definitely recommend it for both couples and families. Probably a little expensive but you really get what you pay for in this complex.
Thoroughly enjoyed our stay. No entertainment at night.l know it's near main strip, but as complex is so nice it would have been nice to chill out within the complex itself.
Drinks at pool bar were very expensive, for basic lager.
- Laura (10/5): We had a fantastic week staying at the Barcarola Club Apartments. The cleanliness of the apartment, the complex and rest - The apartment was very clean, had everything we needed and the bed was so comfortable. There was nothing to not like.
- Mia (9/5): Superb -
- Joan (9/5): Beautiful grounds very quiet and relaxing breakfast good variety - Pleasant friendly staff. lovely lady makes the omelettes was so pleasant and helpful. Every where was spotless grounds and pool area well kept and very clean. Easy access to bars and restaurants and taxis very reasonable. Rooms needed more storage for clothes only small wardrobe.
- Marek (10/5): Exceptional - very good
- Abbott (9/5): Superb -
- Tracy (10/5): Exceptional -
- Erica (10/5): Exceptional - The quietness and peace within the Club. Felt very safe with likeminded people staying there. The gated entrance brings you right out into the heart of the shops and restaurants which was ideal. Nothing to dislike.
- Ruth (7/5): Good -
- Mike (9/5): Superb -
- Pamela (8/5): our first visit on recommendation of a friend, it didn't disappoint, but the area did. - breakfast was superb not enough storage space for clothes
- Philip (8/5): All good would definitely stay again. - Amazing choice for breakfasts, from full fried to continental
- Alan (10/5): All good except for issued raised earlier. - Stayed here before. Love the facilities and the Location.
Price has gone very high since our last stay.
Wife and I, she 73 and I 71 are not breakfast people we would prefer just to have a cup of tea in the morning on our terrace. We extended our stay by five nights to a total of 13 nights. Breakfast for two for 13 days equates to 26 breakfasts.
If we could save the cost of 26 breakfasts we could afford to stay longer. Breakfast to us is a nuisance as we would prefer to sleep on in the morning rather than have to be out for breakfast before 10.30am. Our thoughts are set out in the above questionnaire
- Martina (9/5): Superb -
- Michael (10/5): Exceptional -
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