Apartamentos Terrazas Los Gigantes by Suncanarias

Location: Avda Jose Gonzalez Fortes 71 38683 - Los Gigantes, Santiago del Teide, es

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Tour desk
• Facilities for disabled guests
• Car hire
• Solarium
• Squash
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Television in common areas
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Scuba diving on site
• Snorkeling on site
• Water park access (surcharge)
• Beach umbrellas
• Pool sun loungers
• Spa tub (surcharge)
• Internet access
• Exercise/lap pool
• Golf cart
• Fishing nearby
• Horse riding nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Paddle boating nearby

Rooms Available

• 2 Bedroom Apartment with Sea View

  This apartment's special feature is the pool with a view. Featuring a private entrance, this spacious apartment also consists of 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, a coffee machine, a wardrobe as well as sea views. The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• One Bedroom Apartment with Sea View

  This apartment's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with sea views, this apartment also offers a washing machine and a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Family Room with Sea View

  This family room features a pool with a view. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious family room offers air conditioning, a washing machine, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Giulia (8/5): -
• Dmytro (10/5): -
• Roberto (9/5): - La posizione tranquilla e l'ampia terrazza con sole fino al tramonto
• Fran (1/5): Hay que renovarse que ya lo están cobrando - Lo amplio que era el apartamento Cuando llegamos el apartamento olía a cigarros de una forma exagerada Una de las teles no funcionaba y tampoco uno de los aires acondicionados pocos utensilios de cocina y solo una cafetera eléctrica nada más uno de los sartenes se pegaba y tuve que comprar uno El escensor se esconcho y no nos dijeron nada y estábamos en un quinto piso y era complicado bajar y subir y mi pareja recién operada La piscina súper fría y el último día le faltaba como 20cm de agua Y a todo esto añadimos que hay una obra nueva pegada imagínate grúas, palas, y todo lo que hace ruido en una obra Y lo peor de todo el chec out a las 10 que hay que madrugar para irte Gracias pero no lo recomiendo
• Kovacci (7/5): - Jde o prostorný apartmán s terasou a hezkým výhledem. Zařízení je na slušné úrovni a postele pohodlné. Příjemná je i možnost mít "klíče" v mobilu. Celkem bez problému je i parkování auta v dochozí vzdálenosti. Hned vedle je dobrá italská pizzerie a nedaleko Lidl. Vedle probíhá stavba, ale hluk je celkem přijatelný - pokud tedy nechcete trávit dny na terase. Poněkud zanedbané byly koupelny, kde se nám ve sprše objevila plíseň - což opravář vyřešil novým silikonem. Ale velmi nepříjemný byl zápach v zadní koupelně, který se za celé tři týdny vyřešit nepodařilo. Toto bylo opravdu nepříjemné a mrzí nás to v jinak dobrém apartmánu.
• immy (7/5): - Shower water don't stay warm for long
• Hilly (6/5): - De locatie en het heerljjke terras, oven, magnetron, wasmachine en afwasmachine. De snelle service als je iets meldt wat kapot is of niet werkt. Savonds app verstuurd, volgende ochtend om 09.00 uur stonden ze al op de stoep om het te maken Slechte matrassen, oude bank, teras meubelen verwaarloosd, vieze dekens. Het meubilair is verouderd en groezelig. Te klein douche gordijn.. Erg jammer dat de inrichting zo is verwaarloosd omdat het een ruim appartement is met een groot zonnig terras op een top locatie
• VALERIE (1/5): Extrêmement déçus - Nous n’avons absolument pas aimé cet établissement malgré une gentille équipe serviable. Sur Booking il est indiqué des travaux proche mais non direct ! C’est totalement faux. L’appartement qui nous a été donné était en direct avec les travaux. Les têtes des ouvriers à peine 2 m de la fenêtre de la cuisine, terrasse inutilisable avec le bruit. Et la piscine dangereuse du fait de cailloux et pierres qui tombèrent avec les travaux ! Du bruit incessant. Une grue qui est au dessus de nos têtes sur la terrasse avec des plaques de bétons ! Manque énormément d’equipement ! 2 tasses pour 3 , et bien encore …. Une honte au loueur ! Fuiez !!!
• Gerhard (7/5): - Sehr schöne Terrasse mit tollem Ausblick Küchenausrüstung sehr billig und minimalistisch
• mervyn (5/5): -
• Pia (1/5): Katastrof - Gott om plats Fullständig katastrof. Bygge utanför balkongräcket oväsen alla dagar mellan 07.30-17.00. En maskin som hackade i berget från morgon till kväll plus övriga sågar, kompressorer ,4 byggkranar och ett tjugotal byggnadsarbetare som skrek till varandra. Borde inte hyras ut överhuvudtaget så länge bygget pågår. Gick ej att använda lägenheten under dagtid ljudet var så högt att det ej gick att lyssna på radio och tv eller föra ett samtal. Kommer att gå vidare med ersättnings anspråk, hela semestern förstörd.
• Robel (4/5): -
• Julie (5/5): Déçu - Vue sur la ville et la mer top Terrasse et coucher de soleil juste en face Piscine (pas chauffée dommage selon la periode) Pas d'eau pendant 24h ( coupure d'eau, peu de réactivité de la propriétaire, il a fallu insister pour au final avoir l'intervention de professionnels pour régler le problème) 1/2 journée bloquée attendre nous meme le technicien puis les plombiers .. alors que c'est un problème récurent apparemment qui aurait pu être régler plus vite si plus de réactivité. Construction d'un immeuble juste a côté donc travaux dès 7h30, même le samedi, on est tranquille 1h pendant la pause déjeuner sinon les ouvriers sont juste à côté .. difficile de profiter de la terrasse ou de la piscine. On est tranquille qu'en fin d'après-midi après. Et les alarmes des grues qui sonnent en pleine nuit à cause du vent 1 des lits est sur roulettes, pas très pratique Sinon c'est les lits jumeaux Tiroir de cuisine sortent de travers et plan de travail fissuré Photos un peu trompeuses.. l'appart vieilli (cuisine, joint de douche..) Dommage
• Didier (8/5): - Vue sur la mer Ménage moyen et cafetière hs, toilettes défaillantes
• Katalin (7/5): - A hatalmas terasz és a kilátás. A konyha felszereltsége és gépiesítése. Az ágy kényelme. A személyzet kicsinyessége. Inkább adnák 5-10 euróval többér, de lenne egy szappan, tusfürdő, heti wc papír, mosogató bekészítve. Ha egy hétre fizet az ember majdnem 900 eurót nekem kicsinyes egy kb 5-10 euróért megvásárolható alapcsomag bekészítésének hiánya. A hirdetés félrevezető. Nem egy két hálószobás apartmanról van szó, hanem két különálló apartmanról. Így ha 3-4 fő béreli, kettőnek jut egy tágas, teraszos, konyhás apartman, a másik párnak pedig egy lyuk, folyosóra néző ablakkal, egy fürdővel. A klímák rendkìvül zajosak, az építkezés,ami még mindig zajlik szintén nagy zajjal jár.
• Denys (5/5): - Расположение Грязный диван 🛋
• Cristiraul (9/5): -
• Nicoleta (8/5): -
• Denis Ramón (9/5): - Las vistas
• Salvador (9/5): Séjour avec vue - L’emplacement, l’agencement de la cuisine, et principalement la grande terrasse avec vue Dans l’appartement, rien, L’eau de la piscine était froide, J’ai été adverti sur le chantier d’à coté, mais il y a du bruit des 7h30 Heureusement que je suis un lève-tôt et quand j’arrivais il n’y avait plus de bruit
• Lukáš (7/5): -
• Luca (7/5): Soggiorno piacevole - Dimensioni pulizia Posizione della struttura , bagno
• Viktoriia (7/5): Good - Spacious apartments, beautiful view. Great price. Far walk to the beach.
• Skaiste (5/5): Passable - location
• Andrew (6/5): Pleasant - The location was great, and the apartment was fine. Most of the view was superb The building work next door was very, very noisy, and the dust made use of the outside area impossible. I would return when the building work is finished .
• George (2/5): We love Tenerife but will never book this appt again. - Good location. Kitchen was okay. The entry system via an app on my phone was slow and complicated, we ended up asking for keys. Had a safe but it didn’t work. Furniture was dirty and dated. We paid a cleaning fee but found out it was for cleaning the appt when we left, change of towels and sheets once during our stay. Noise from the building site was incessant from 0800-1700 every week day and it ruined our stay. Downloaded an app to measure noise and recorded Db up to 90! We received a 20% rebate but this in no way compensated for what we had to endure.
• Malgorzata (4/5): Stay somewhere else - View and the location. Kitchen equipped enough and washing machine helps. It could have more advantages if it was looked after properly and if there were no works going on. If you look at the photos and picture yourself having breakfast with the view, it is only possible on weekend days. From 8 on Monday you can’t use the terrace or open any windows due to dust and noise right next to you. The terrace door does not lock leaving you and your belongings unsecured and the fact is just completely ignored by managing agency. The dust gets in the apartment so if daily mopping and washing your towels is what you choose to do on holidays, this is the place to go. Communication is lacking as well. Having paid for the apartment I asked for days for the confirmation and received it in the end, but it was supposed to be sent straight away. The apartment was dirty, so was the sofa, stinking of sweat. It could be a lovely place to stay but at the moment a nightmare. You have to go out at 8 and not come back before 5 to avoid horrible noise.
• Mark (3/5): I feel mislead and disappointed. - Kitchen reasonably well stocked with pans etc. View was good when you could go outside on the balcony due to noise and dust. App to gain access to main door and apartment doors was very inconsistent and dangerous as door wouldn’t lock from the inside.(on one occasion) The major rock/ cliff clearance work was more than just the expected building work. This created so much dust and noise that you had to leave the apartment from 08:00 to 16:30. There wasn’t enough soft seating for four people and even the dining table was very small for four people. The second bedroom wasn’t an integral part of the main apartment was disappointing and not ideal for a a young family to use. No cleaning products were supplied at all. Pool was unusable with the dust and noise that.
• Amy (7/5): Beautiful but stress about door lock app ruined it a bit. - Beautiful apartment, great views. Very clean and comfortable. The app system to get in the doors instead of a key is absolutely ridiculous. It was so stressful getting into the apartment, we were annoyed about it the whole time, it was so difficult to get in as needed phones, data and signal all the time and most times it took several attempts to get in. There is no reception so the fear of getting locked out was constant. Keys or a code would have been great.
• Terry (8/5): Great location, lovely view over the village and out to sea, huge sunny balcony. Noisy neighbours. -
• Rafał (9/5): Great vievOverall, I am very satisfied and we had a very comfortable stay. I recommend. - The location of the apartment is very convenient. The size of the rooms is surprisingly large, including a large balcony. Privacy inside and on the balcony was ok. It was clean and nice. It could be nice to have more vine glaces, but we manage with one. Overall, I am very satisfied and we had a very comfortable stay. I recommend. especially the rooftop swimming pool. There is a large construction site next to the apartment. Work starts from 8 a.m. to 5 p.m. which is a bit disturbing, it was noisy during the day but we were outside the apartment at that time so it wasn't a big problem. One of the sun beds was damaged There is poor ventilation in the second bathroom, which caused an unpleasant smell. Another minor problem was the stuck flush. But I suspect the host has already fixed it because communication was very good.
• Jacqueline (1/5): Extremely disappointed and will never return - The view It was dated, toilets were dreadful, not being cleaned properly for ages. Furniture old and damaged. Beds so uncomfortable that my back went into spasm and needed treatment while there. I ended up putting the sofa bed mattress on top of the bed. Poorly equipped in the kitchen, only two mugs, very blunt knives. Coffee machine didn’t work although they did replace it. Kitchen tap pressure very slow. Second bedroom had a very damp and mouldy wall. No basics like soap or cleaning cloths, dish cloths etc to wash up with. I had to ask for one clean as no service in the 28 nights I was there so had to wash my own towels and sheets but had to buy washing detergent. Stupid app door system which didn’t work properly. No warning that next to building site with constant machine noise. Swimming pool not heated so couldn’t use.
• Megaira (8/5): Very good - Itt was our second time stay so.....
• Piotr (8/5): happy time - nice swimming pool, perfect location, fantastic taras nice restaurant in the premise downstairs. There was construction side next to premise. The noice from the construction side was very bothersome.The door were open trough mobile phone app and it was not really easy and sometimes app didn't work.
• Aliaksandr (9/5): We need to fix one chaise lounge chair, change the couch, add a toaster in the kitchen, and need an iron, a handy clothe - The view was fantastic, always possible to find parking Lack of some important things
• Jill (8/5): Could be great if a few issues were addressed. - the balcony was hugh and the view incredible. The kitchen appliances were very good. A few maintenance issues, sockets not working, 3 bulbs out. Door Locks temperamental, only 2 forks in cutlery draw, only 1 wine glass. If you are not up to date with technology avoid this property, we thought we had paid when booking, but were asked to pay on arrival which proved difficult as my bank wanted authorisation and I didn’t have the app. No staff onsite.
• Claire (7/5): Good - Balcony. Size of apartment Security of building No staff on site to ask questions
• Hans (3/5): Poor -
• Camilla (5/5): Flat with great terrasse and view but too many issues - we won't come back - The main flat has a lovely terrasse with a big table and chairs, 4 deck chairs, parasol, and a great view of the sea and Los Gigantes over the rooftops of the town. Terrasse is sunny most of the day in December. The main flat is light and sunny as well. The flat is located at the last and top row of houses in Los Gigantes, right when you drive into town, which is handy when accessing it by car. Street parking was relatively easy to find close to the flat. Lidl Supermarket is right around the corner, and beach, harbour, restaurants etc. are within 15 minutes' walking distance. Good exercise to walk back up the hill to the flat. Bedside lamps are a major plus - and they worked! Kitchen with all machines - dishwasher, washing machine, fridge, freezer, stove top, oven, microwave and coffee machine. Great for cooking our Christmas meal. Right at the corner of the terrasse is a street lamp, which at Christmas is decorated with a large, lit-up Christmas decoration, adding ample brightness to our Christmas. Plenty of hot water in the one shower that worked. The flat was partly cleaned and the beds were made halfway during our week. The flat is located on a main road into town, thus traffic noise day and night. Our flat, 1l, was one floor up from the street, so limited privacy on the terrasse - also from flats above. The description on booking.com did not clarify that we rented a studio flat with a bedroom and bathroom AND an adjacent en-suite bedroom with a separate entrance. These two units are not directly connected. If we wanted to maintain the normal flow of a family in and out of rooms, we had to leave both entrance doors wide open, enjoying the TV and cigarette smoke from the neighbouring flat. The main flat is good for 2 people, but we named the second bedroom the grotto. It is spacious, dark and gloomy with only one window opening onto the outside corridor and its noise. Dripping from the toilet upstairs was taken care of with ear plugs. Cleaning is so so. We cleaned the crockery and found a mouldy coffee filter in the coffee machine. The couch is manky and the bed in the second bedroom, although comfortable, smelled badly of old sweat. At IKEA we bought duvets, pillows and beddings along with extra cutlery and glasses for the kitchen, which is sparingly equipped. We were given a third cooking pot, lived without the electric kettle, but would have liked a few extra plates, bowls, a bread knife and a turner/spatula. The automatic app-linked locking system controls the street door and the studio flat door, but the second bedroom comes with a key. All doors lock automatically if closed. On the first day we locked ourselves out of the second bedroom with the key inside. When the owner, caretaker or whoever he was - never introduced himself - arrived, he scolded us, emphasising how far he had driven, and threatening to charge us for opening the door. When we later sent a message about the smelly bed, IKEA purchases, the dripping toilet, the faulty shower and the leaking water in the kitchen, we received no reply, although the toilet did stop dripping for half a night.

Photos