Cleo Hotel Tunjungan
Location: Jl. Basuki Rahmat No 11, Surabaya, Surabaya, id
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location and Modern Comfort
Located just 600 meters from Sharp Bamboo Monument, Cleo Hotel Basuki Rahmat in Surabaya offers air-conditioned rooms with free WiFi. The hotel boasts a 24-hour front desk and an on-site restaurant serving local dishes.
Comfortable Accommodation with City Views
The hotel's rooms feature flat-screen TVs, private bathrooms with showers and free toiletries. Some rooms even offer stunning city views, and select accommodations come with personal safes for added security.
Delicious Dining Options and Nearby Attractions
Start your day with a buffet breakfast and savor Indonesian and international cuisine at The Origin Restaurant. Explore nearby attractions like Wisata Rasa souvenir centre, Submarine Monument, and Red Bridge Surabaya, all within a short distance from the hotel.
Book your stay at Cleo Hotel Basuki Rahmat for a memorable experience in Surabaya!
Policies
Check-in: 02:00 PM - 02:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Health or beauty spa nearby
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double or Twin Room
Max Occupancy: 2 (2 Adults)
-
Standard Double or Twin Room
Max Occupancy: 2 (2 Adults)
-
Standard Queen Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Wardrobe or closet
- Toaster
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Marco (8/5): -
- Bolten (8/5): -
- Bolten (8/5): Vind je luxe niet belangrijk is dit een goede keuze. - Voor die prijs kun je geen luxe verwachten.
Gewoon een netjes en schoon hotel met vriendelijk personeel op een goede locatie. Bij mij viel niets tegen maar ik ben geen moeilijk persoon misschien.
- Omar (1/5): - The room wasn’t up to expectations. Very small and there were no proper amenities
- James (5/5): Didn't really like Surabaya orbthe hotel - Good location. Very helpful staff The room was tiny with no space to put a suitcase. The shower didn't work properly. It is near many things but the road outside is ridiculously busy 24/7. Difficult to get anywhere as the roads are difficult to cross
- Ahmad (7/5): -
- Mohamed (3/5): - Breakfast is not so good
- Aiqin (8/5): -
- Zerg (5/5): -
- Ayuniee (6/5): Location is great and if you don’t mind stench of cigarettes in your room, this place is okay. - Excellent staff - near to Tunjungan Plaza. Comfy bed. Easy to navigate - got landmarks like Mcd & Richeese nearby. They need new towels. Also, I opted for a non-smoking room, I got the room at the end of the corridor. I guess that’s where people went to smoke as there were windows nearby. The stench entered our room and it was unbearable when we were sleeping. We had an uncomfortable sleep because of that.
- Lutfi (9/5): -
- Hj (6/5): Pleasant - Near to Tunjungan Plaza No restaurant
- Ike (6/5): Pleasant -
- Lutfi (9/5): Superb -
- Ang (5/5): Passable -
- Alfian (7/5): "Cozy and convenient place to stay" - The hotel staff Eli Nur is very nice and helpful,she helping us to buy a train ticket to Surabaya via online, the hotel is very convenient and close to Tunjungan Plaza the biggest mall in Surabaya and other eateries, food stall just within a walking distance. The lift is too slow, i need to wait for a few minutes, than when i reach there my room card was discarded, than i have to go down and update again. it takes about 25 mins.
The bedroom lights are too dim, need more lights.
- Danilo (8/5): Very good - Excellent location.
- Wan (8/5): Very good - Location is great! None so far!
- Rosulan (5/5): Bad experience - Location No water supply
- Romfis (7/5): Good -
- Iris (8/5): Very good - The staff. There was a girl behind the reception at night (don't now here name unfortunately) and the security man helpt me a lot with my travel plans (booking a bus ticket and arrange a private driver)
And the location is great!
- Mazlan (3/5): Location is great but the rooms and bedsheets were extremely dirty. Will not recommend this hotel - Location is great, walking distance to Tunjungan Plaza The bedsheets were filthy and full of stains. I don’t think they even washed the bedsheets because it were extremely dirty. There were cockroaches in the room too. Rooms were not soundproof and we can hear the noises from the streets and people talking from other rooms.
- Mohd (7/5): Good -
- Felim (8/5): Very good - Location location location. Across the road from Tunjungan plaza No pool, small room, but all expected from the listing. Location is the main feature here.
- José (7/5): Good -
- Andika (9/5): Superb -
- Lutfi (9/5): good experience - location smoking room smelly
- Budi (8/5): Very good -
- Budi (6/5): Pleasant - Location is great, right across the Tunjungan Plaza mall and easy to get to anywhere. Room was very basic, furnishings need upgrades, blacket have stains, and mildews on the seals of the bathroom door, in room phone was dead.
- Mohamad (8/5): Very good -
- Nurhazwani (5/5): NICE PLACE - 👍 good location
👍 near shopping mall
👍 nice place
👍 staff friendly 👎 not clean
👎 not windows from front
👎 not easy to shoping mall
- Anonymous (5/5): great price for what you’re getting - Right in front of the mall dirty linen
- Paula (8/5): Very good -
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