Pan Borneo Hotel Kota Kinabalu
Location: One Place Mall, Lorong Putat 3, 88200 Putatan, Kota Kinabalu, Sabah, Kota Kinabalu, my
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location and Modern Amenities
Pan Borneo Hotel Kota Kinabalu is situated atop One Place Mall, providing seamless access to shopping and dining options. The hotel boasts elegant rooms equipped with free WiFi, air conditioning, and flat-screen TVs.
Dining and Leisure Options
Guests can indulge in a daily breakfast at The Coffee House, followed by meals at the in-house restaurants or cocktails at the Lobby Lounge. The outdoor swimming pool offers a refreshing retreat, while the gym caters to fitness enthusiasts.
Exceptional Services and Facilities
Benefit from affordable airport transfers, 24/7 reception assistance, and complimentary luggage storage. The hotel also features a prayer room, business center, and meeting facilities for added convenience.
To experience comfort and convenience at Pan Borneo Hotel Kota Kinabalu, book your stay now!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Currency exchange
- Karaoke
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Suite - Complimentary Airport Pickup
The spacious family room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The family room has tiled floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
-
Long Stay Package - City View Room
Max Occupancy: 3 (2 Adults)
-
Family City View
2 King Beds
355-sq-foot room with city views
Executive Level - Executive Lounge access, light refreshments, and internet access in the lounge
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Executive level room
- Bedsheets provided
- Laptop-friendly workspace
-
Deluxe Room with Sea View
1 King Bed OR 2 Twin Beds
344-sq-foot room with sea views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
-
Deluxe Sea View Room (King or Twin Bed)
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
-
Family Suite 1 King Bed & 1 Queen Bed
1 Queen Bed and 1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
-
City View
2 Twin Beds OR 1 King Bed
301-sq-foot room with city views
Club/Executive Level - Light refreshments
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
-
Family Suite Room
1 King Bed and 1 Queen Bed
452-sq-foot room with pool views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
-
Executive Suite
1 King Bed
603-sq-foot room with sea views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
-
Executive Suite - Complimentary Airport Pickup
Offering additional living space, this suite is fitted with a flat-screen TV and a sofa. The private bathroom includes a bath/shower and a hairdryer.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
-
City View Room - Complimentary Airport Pickup
Overlooking the city or pool, this room features air conditioning and a flat-screen cable TV. The private bathroom comes with a shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key access
- Key card access
-
Deluxe Seaview - Complimentary Airport Pickup
Located on a higher floor, this room features city view and a flat-screen cable TV. The private bathroom comes with a shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key access
- Key card access
-
Family Room - Complimentary Airport Pickup
Located on a higher floor, this family room features city view and a flat-screen cable TV. The private bathroom comes with a shower and free toiletries. Guests enjoy: - Buffet breakfast for 4 people at the Executive Lounge
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key access
- Key card access
-
Pool view Room - Complimentary Airport Pickup
Overlooking the city or pool, this room features air conditioning and a flat-screen cable TV. The private bathroom comes with a shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key access
- Key card access
Guest Reviews
- Allene (6/5): -
- Debra (5/5): - The breakfast was nice. The room was hot. The air-conditioner was not functioning well. A technician came after i made a complaint and repaired it, but the air-con did not get any better.
- Asroain (10/5): -
- Musa (5/5): Akan fikirkan cari pilihan hotel lain dulu sebelum memilih hotel ini - Sarapan tidak sedap tapi nasib baik lokasi berhampiran dengan kedai-kedai yang ada menjual makanan - Tempah katil besar tapi dapat katil singgle yang digabungkan - Shower air perlahan...mandi rasa tidak puas - Penyelarasan air panas dan sejuk....sukar untuk dptkan suhu sesuai untuk mandi...adjust sikit terus panas dan sebaliknya terus sejuk bila adjust di arah lain
- Muhammad Bazli (10/5): -
- Muhammad Ariff Safwan (5/5): Unpleasant - Near airport. The staff engineer come quickly to fix my broken bed when i called.im grateful Furniture like the bed is old and need maintenance. My bed got broken when i was lying down
- Hirdawati (10/5): -
- Khairin (8/5): - Ok Bagus
- AMALINA (8/5): Bagus, staff banyak membantu. Masa anak saya terpaksa dibawa ke hospital. Staff beri bantuan - Sedap Tak banyak pilihan, menu yang sama setiap hari.
- Juzalia (8/5): Overall OK & Airport pick up & transfer on time -
- Nor Adila (9/5): -
- Maryam (10/5): -
- Juzalia (8/5): Overall OK -
- Masria (10/5): -
- Suriyani (10/5): Nice and comfortable - Everything Nope ..nothing..
- Norlina (9/5): - Location. It's in a mall but not downtown. Not tourist area. Good area for living. Nearby area is full of restaurants, hypermarket, and many other shopping retail outlet. The bathroom smell nice and it boost the mood The carpet. It's not clean. There is vacuum that can wash carpet so spend some for it and clean the carpet
- Maria (8/5): -
- juwan (8/5): -
- Firdaus79 (9/5): Berpatutan dan selesa - 10 minit dari Lapangan Terbang KK. Di bawah hotel, banyak kedai serbaneka, farmasi, ada Maybank dan juga beberapa kedai makan. Boleh lihat sunset dari hotel sahaja. Jauh dari pantai dan bandar utama. Perlu naik grab, teksi atau perlukan kenderaan sendiri.
- Gareth (8/5): -
- Mohd Shalbe (8/5): -
- jumadil (9/5): -
- Ali (1/5): -
- Runita (4/5): -
- alexandru (5/5): Better staff training and hiring needed. - -Near the airport -Quiet room -No soap in the room on arrival -Breakfast was limited -Receptionist on the checkout day refused to keep some medicine in a fridge for a few hours, did not even bother to call restaurant and ask.
- Faizal (1/5): -
- Muhd Rizuan (10/5): - Service good Tiada
- Mohamad Fadhli (9/5): So far ok - Swimming pool its good Equipment gym almost not working & function
- Hardi Bin Yusop (10/5): -
- Natasha Binti (8/5): -
- yousrie (8/5): -
- Jussry (8/5): - City views The car park isn't free for guests
- Nazmi Daneil (8/5): - The location near to airport and shops nearby. Poor TV channel and toilet door unable to close properly.
- Marta (6/5): - Duży przestronny pokój z wygodnym łóżkiem Bardzo głośno całą noc od ruchliwej ulicy.Zepsuta suszarka do włosów.
- Ujin (8/5): - View,room,pool Na
- Reime Rizal (7/5): -
- Raime (10/5): -
- Aik Ling (7/5): -
- afizul (8/5): -
- Siti Rossimawati (9/5): Great stay - The location
- Iain (4/5): Don't stay here - Complimentary airport pickup. Excellent service. Near airport. Sheets and bathroom were clean. Hotel was totally run down, in need of full refurbishment. Carpets with huge stains, paint work in disgraceful state. Had asked for a quiet room. Very noisy from traffic. Electricity in room seemed very dodgy. Several times (4 or 5) during night electrics went off and only by swapping room card and messing about with it would it come on again. Tip - if heading to airport use Grab App - much cheaper than hotel arranged transport.
- NurDiana (10/5): -
- Fikri (10/5): -
- kartih (10/5): -
- Yati (8/5): -
- ZALIHAN (8/5): -
- NhidayahRich (8/5): -
- Emmy (10/5): -
- 88angelica (8/5): -
- Jesus Alberto (10/5): Todo perfecto - La relación calidad-precio Todo me gustó
- Susie Chiw Yean (7/5): -
- Jessmeili (10/5): -
- Hiew (10/5): -
- Aziz (9/5): -
- Mohd (10/5): -
- RIDHWAN (9/5): -
- Norhasnida (10/5): -
- bambang sudarman (10/5): -
- Shen (2/5): - 没什么 订了一个有两个床的家庭房，入住的时候说房间没了，给了别人，美其名曰免费升级到一个套间，只有一个床(我们有4个人），解释说因为我定的房间不是预付的，认为我可能不会来，真服了他们家的诚信。房间设施极其破旧，毛巾床单发黄，很脏，看上去很久没人住了的样子，我只能在一个包浆的沙发上睡了一晚。奉劝各位千万不要选这家。
- Niels (7/5): - Pænt og rent hotel. Venligt og smilende personale Beliggenheden var i et kedeligt og meget lokalt område. Intet at kigge på
- Chan (3/5): Is spacious but dirty. - The only good thing I can say about this hotel is the location. The cleanliness is poor, with dirty linens and faded wall paint.
- Assim (10/5): -
- Mohd Shymer (1/5): -
- Apollonius (10/5): -
- pisang (10/5): -
- Norlia (10/5): -
- NORIAH (10/5): - Everything is perfect. No problem at all
- POOVENDHIRAN (3/5): -
- Mike (7/5): -
- Mrs (9/5): Nice - The room. Easy access to the mall. None
- RIDHWAN (9/5): -
- Mohd zan (9/5): -
- Mohd zan (9/5): -
- Yahaya (6/5): seperti di atas - Terdapat kebocoran aircond dibilek anak saya. Perkara ini sepatutnya tidak berlaku. bilek
- Erna (8/5): -
- Zianney (10/5): -
- Aziz (10/5): -
- Dr Syam (8/5): -
- Jouti (4/5): - I was promised an airport pickup but nobody pick me up
- Fadly Nazmi (9/5): -
- Mastikar (10/5): Bathtab - Good Good
- Nursyafeqa (7/5): - Room quite big Parking because still need to validate RM5/per exit. Breakfast buffet same for two days not much variety
- Dong (10/5): -
- Ian (5/5): -
- Hazwani (8/5): -
- NERISSA (10/5): Pan Borneo suitable for family vacation. - Please prepare socket for HP charges behind the sofa..easy for us charge HP during karaoke time. Kettle not ready in a room ..i was in a 439 that day.
- Lai Vun Piau (6/5): - Breakfast is good, simple and child friendly Some of the front desk staff not trained well, not good enough to provide information about how the parking fee charged and procedure, causing me being charged rm14 and rm16 for two night stays.
- Rovina (9/5): -
- MUHD FAUZI MUHD FAUZI (9/5): -
- edham (6/5): Just acceptable - Very limited choice and the taste just acceptable No dedicated area for smoking, fridge not function, keetle unclean
- Shadan (10/5): - Very comfortable and clean...staff very friendly
- Antasari (3/5): -
- PG MD SHAIFUL AHDZIM (10/5): -
- Amansu (8/5): Very good - Breakfast not in my request, Location is guest friendly Nothing
- indrafairuz (8/5): -
- amie (8/5): - Good Good
- Rozidah Aqilah Binti (4/5): - Location, price Asked for queen bed but got 2 single beds instead.
- Ziela (8/5): - Staff friendly ,easy to find restaurant. #I got a torn bath towel (1pcs) #i have checked in before there were bathrobes and slippers but this time they not provided
- Mohd Nazmeer (8/5): -
- Rosmalias (10/5): -
Photos
