Arlo SoHo

Location: 231 Hudson Street, New York, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Allergy-free room
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Happy hour
• Aerobics
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Bicycle-friendly property
• Vegetarian menu options available

Rooms Available

• King Room Courtyard View

  The double room features air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Queen Room With City View

  This 150-square-feet room offers a view of the city and comes with Blind Barber bathroom amenities, a desk and a refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Arlo Suite Accessible

  The suite features a tea and coffee maker.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning

• Suite

  The suite offers a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Terrace King

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock
  • Terrace

• Queen Room Courtyard View

  This double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Queen Room City View

  The double room provides air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• King Room City View

  The double room provides air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Bunk Room

  This twin room is air-conditioned and features a TV with cable channels, a tea and coffee maker and a seating area. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Urban Twin

  This 165-square-feet room comes with Blind Barber bathroom amenities, a desk and a refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Terrace Queen

  This 150-square-feet room offers a view of the city and comes with a terrace, Blind Barber bathroom amenities, a desk and a refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock
  • Terrace

• Twin Stack

  This 150-square-feet room offers a view of the city and comes with Blind Barber bathroom amenities, a desk and a refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Urban Queen Courtyard

  This 150-square-feet room comes with Blind Barber bathroom amenities, a desk and a refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• King Courtyard

  This 150-square-feet room comes with Blind Barber bathroom amenities, a desk and a refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Terrace Twin

  This 165-square-feet room offers a view of the city and comes with a terrace, Blind Barber bathroom amenities, a desk and a refrigerator.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock
  • Terrace

• King City View

  The double room offers air conditioning, a seating area, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Alarm clock

• Bunk Room Soho - ADA

  The twin room offers a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning

• Courtyard Queen - ADA

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning

• City Queens - Terrace ADA

  The double room offers a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning
  • Terrace

• Twin Room with Two Single Beds - ADA

  This twin room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Alarm clock

Guest Reviews

• Quentin (6/5): Nice hotel but overpriced for a relatively basic room with limited comfort - The staff was friendly and there was a good vibe. It was overpriced. The room was small and bathroom not isolated from the rest of the bedroom
• Ashley (6/5): Ehhhh…. A lot of money for 2 twin beds when the room amenities don’t work sounds more like $150 a night not $600. I was - Location Shower on terrace didnt work…. Having this shower was the selling point at $600 a night in 80 degree plus weather. It was clean on the surface areas and location and staff were lovely.
• kristi (10/5): -
• Lori (7/5): It was fine - Location was good. Room was clean. Staff nice Housekeeping carts parked in hallway outside my room. Tiny room. Chaotic lobby with nowhere to sit
• Jillian (6/5): -
• alyssafP6232NA (10/5): S/o Hector - S/o to hector for going above and beyond to get our speaker in the room working. We appreciate him and his kindness to make our stay the most enjoyable.
• Olwell (8/5): Ok - I booked twin beds but they didn't have. Twin beds when I arrived. This was the only negative They didn't have my correct booking. The room they gave me was very small. Hard to move around d
• Rona (9/5): -
• ceciliaaQ9915UR (10/5): Awesome stay in NYC - Super helpful staff, great atmosphere and cleanliness. Tasty breakfast. JOEL and JENIFFER were extra thoughtful and helped us out with directions, bags and check in! Thanks, Arlo
• ahmadrB3156ZX (10/5): Come for the hotel, stay for the people - Had an amazing stay at Arlo Soho in May 2026. The hotel is stylish and the location was great felt like everything was right on our doorstep. The whole vibe of the place just feels cool without trying too hard. But honestly what made the trip was Theo and Mettanie. They were always up for a chat and just genuinely warm, caring people. They made you feel like you truly mattered and it never felt like they were just doing their job. That kind of authentic human connection is rare in hospitality and these two have it in abundance. Would absolutely come back!​​​​​​​​​​​​​​​​
• Vladyslav Herasymenko (10/5): - Мой отдых был незабываемый. Спасибо за чистоту и отзывчивость.
• Kerstin (8/5): - Very friendly staff - thanks Kyle
• Heleen (9/5): Superfijne stek om te verblijven voor een paar dagen New York! - De locatie was top, Soho is een leuke en rustige wijk om te verblijven. Mooi uitzicht vanaf de 10e verdieping, heerlijke bedden. Trage lift, stoffige kamer, housekeeping pas laat op de dag (5-6pm).
• shiri (8/5): Fun hotel with small rooms - Perfect location in a quiet street but close to soho A bar and restaurant Very small room. Not suitable for more then one person
• Maria Joao (10/5): -
• Esther (10/5): Absolutely incredible, will be looking for other Arlos when I travel. All the staff were so wonderful ans thoughtful. -
• Cindy (10/5): -
• Morcohenn (8/5): Good - The hospitality and the staff were wonderful. I’d especially like to positively mention Joel, who was lovely, kind, and amazing.
• 472shianc (10/5): NYC Stay - I need a one night stay to cram for my exam and staying here was the best decision I made. Yes the rooms are small but welcome to New York. Theo & Met were amazing! They have a restaurant on site & Gym Passes to take advantage of. Thanks again!
• Mathilde (6/5): Globalement satisfaite mais n’est pas à la hauteur du prix - Très bonne localisation, proche du métro et des quartiers d’intérêt Le ménage est fait tous les jours Il y a de quoi acheter à boire et à manger à l’accueil Rooftop est agréable Il y a de la musique presque tous les soirs provenant du rooftop, cela est gênant lorsque l’on souhaite dormir tot. La propreté de la douche laisse à désirer La chambre est très exiguë et humide si on ne laisse pas tourner la Clim toute la nuit, qui fait d’ailleurs énormément de bruit (impossible de la laisser allumer la nuit) Le personnel est sympathique mais le hall d’accueil est froid et pas très accueillant par rapport au reste de l’hôtel
• Diane (7/5): Cool place with small space - Cool place. Location okay. Good price. Tiny room. Too many highway entrances nearby.
• Sherpa499228 (10/5): Great Stay - The service was incredible! Everyone at the front desk was so nice and accommodating, especially AL! He helped us get checked in early and quickly! Can’t wait to come back.
• Julie (8/5): Really great break and very comfortable stay - The Soho location suited us as it was quieter than some other locations in New York. Access to the subway was easy and the shop and restaurant were great as we used them a fair amount. The room was very clean and the shower was powerful. It was a fabulous stay so very happy. The room was small and no storage. There was a small hanger between the beds but most of our clothes had to stay in the suitcase. Also not a fan of glass bathroom doors.
• 191ellisw (10/5): Super friendly, nice, efficient - Super kind. Nice atmosphere. Pretty room
• 85pkb (6/5): Other Rooms over the terrace room are nicer - Just checked in on my third visit in 18 months to this hotel… as always reception are friendly and helpful. I have the terrace room which I am not impressed by, it definitely needs some maintenance and the room is tiny and quite uninviting! I’ve previously stayed in a suite and courtyard king which were a lot nicer. Slightly disappointed I’ll be stuck in this room for the next 2 nights!
• Ronan (8/5): - nice boutique feel and helpful staff feel you could offer more competitive rates for a longer stay
• Onyinye (6/5): -
• Viviana (8/5): -
• Will (7/5): -
• benkQ7153MA (10/5): Great Services, and friendly staff! - Super friendly and responsive staff. Had an issue with the toilet running (it happens!), called the front desk, and got dispatched to the hotel services, who sent Hector up, who came super quickly. He was friendly, and solved the issue. Thank you!
• John (9/5): - Bedrooms were clean and tidy. Easy to sleep at night. Convenient location for some attractions. Easy to get taxis or subway to others
• Susanne (8/5): Fijn hotel in toffe buurt! - Super fijne en leuke buurt! Fijn hotel, metro vlakbij en voelde veilig. Gave rooftop voor drankje of hapje echt leuk! Restaurantje in de buurt!
• 103priscilap (10/5): Great - Great location, nice staff, great breakfast, clean rooms
• Lara (10/5): Excelente custo benefício - Café da manhã Localização Cama de casal pequena
• Nawel (6/5): - Emplacement bien. Sol pas nettoyé pendant le séjour, oubli de serviette, service moyen.
• CathEL88 (10/5): Perfect SoHo Stay for a Solo Traveller - I had a great stay at Arlo SoHo, it’s exactly what you want if you’re staying in SoHo and especially great for a solo traveller. The location is ideal, and the overall vibe of the hotel matches the neighborhood: lively, energetic, and constantly bustling. A standout from my stay was Al at the front desk. Despite the hotel being at high occupancy, he was incredibly accommodating. He managed to get me into a better room early so I could take a work call, which I really appreciated. He handled everything with kindness and ease, and it made a big difference in my experience. The only downside was the elevators. It seemed like only two were working, which led to longer wait times, especially with how busy the hotel was. Not a dealbreaker, but definitely noticeable during peak times. Overall, I’d absolutely recommend it for anyone looking for a well located, vibrant place to stay in SoHo, especially if you’re traveling solo.
• Cheryl (10/5): Perfect place for the perfect location - Love the proximity and the Arlo is perfect!
• colleen (10/5): -
• Carvalho (10/5): - quarto pequeno
• Mathilde (7/5): Bien - L'emplacement et le personnel La salle de sport est a 15mn a pied, et les chambres sont tres tres petites avec vue sur les autres chambres, tres peu d'intimite
• Trek713122 (10/5): Nice host, nice rooms - Hotel is very nice and chic. AL is a great host and gave us an easy and comfortable checkin .
• Kennedie (9/5): - Great location and amazing staff. Would definitely stay here again!
• torontohealthnut (8/5): Great location and service! - We had a great stay at the Arlo! The rooms are quite small but they are comfortable and clean. The service was top tier, thank you to the front desk staff and Joel for helping us with our luggage and being courteous!
• Chumster2112 (10/5): Joel was amazing - Great bell Service - Joel Is awesome
• Maria (9/5): -
• Kristin (8/5): Nice and clean and pleasant staff - Coffee in lobby and walk in shower and rooftop Wood floor needs a rug for more coziness
• Rukmini (9/5): -
• jenniferhJ7538JP (10/5): I enjoyed my stay very much! - I had a wonderful stay at Arlo SoHo. The property was stylish, comfortable, and in a great location—but what truly made the experience stand out was the exceptional service. A special thank you to Theo at the front desk for his warm hospitality and professionalism. He went above and beyond to make me feel welcome and taken care of throughout my stay. It really made a difference. I would absolutely stay here again and highly recommend it to others.
• Rosen (7/5): -
• Oranush (8/5): Overall is good . -
• Yvette (8/5): - Clean Small room
• Eleanor (9/5): - Location was good, room was clean, Bed was comfortable with very nice pillows. Really liked the Bodega in the lobby..
• centeryogasuz (10/5): We’ll be back! - This was our second time to Arlo Soho. We had a great stay and the staff was warm and friendly! Joel helped us with our bags and took the extra step of waiting with me and my mother in law until our car came to help with our bags. We had a lovely chat, too!
• Petra (8/5): -
• Alexandra (8/5): -
• Amanda (10/5): -
• U9779VYianp (10/5): Top tier, nice, easy, beautiful safe simple (rooftop is such a vibe) - From the moment that I pulled up, I felt like I was living luxury. I’m not sure if this person worked there or I just happen to be walking through but someone opened the doors for me and directed me to the front desk and I was like oh wow thank you I think he worked in the bodega but as I got to the front desk, I was greeted by the wonderful Jenny accompanied by AL. Too very exceptional and important assets to this company who greeted me and made me feel welcome seen and heard all in the matter of moments I think sometimes checking into hotels or traveling in general can be an overwhelming experience, but these guys completely understood me, and they completely got me and they completely helped me and went above and beyond with your service. Well done guys I really appreciate you and thank you for such a wonderful day.
• Remo (9/5): - Lage und Balkon Nichtraucherhotel
• marcusgP1382XA (10/5): Very pleasant and warm time! - I have stayed at multiple Hilton and Marriott properties around the world and I must say, my stay at Arlo SoHo has been one of the best experiences I have had. Shawn at the front desk is the most warm and welcoming concierge staff I have ever interacted with, especially considering that it was my first time at Arlo SoHo. I got into New York really early in the morning and he provided me an upgrade to my room and gave me an early checkin. But besides his amazing services, he had the most hospitable personalities. We share a common interest in photography and videography and he provided me great spots to take pictures and where to sight see based on what I wanted to film! His hospitality is truly second to none and he himself is why I will always stay at the Arlo SoHo in New York. The rooms are clean, room service comes around often and the beds are comfortable. Awesome lounge area on the first floor so I can do some work, great location- 7 minute walk from SoHo shopping area and 15 minute walk from Chinatown! Spring St station is 4 minutes away and Canal St station is right around the corner. Its not as busy as where I usually stay - Chelsea and I much prefer it this way! Awesome experience all around.
• dylantI3555GQ (10/5): Best staff ever - Extremely relaxing and clean room in a great location. Perfect vibe for mid twenties to late 30s type of people. Service was extremely accommodating and the front desk staff, specifically Jen and Al were super warm and very down to earth. They were able to check me in way earlier than my actual check in time and were fun to talk to :).
• mariajtaricco (10/5): Love the Arlo Soho! - All the staff amazing. Shout out to Joel, so helpful and kind. And to everyone at reception but we didn’t catch their names but all so kind and helpful. Hotel has a great vibe and location. We’ll definitely return.
• Valentina (9/5): -
• Lauren (9/5): -
• Jennifer (10/5): Wonderful gem in SoHo - cozy clean rooms, perfect amount of space. delicious breakfast foods and rooftop bar. loved the view from the terrace off my room with an outdoor shower! close proximity to my destination. would definitely both recommend and return visit. nothing!
• Jenny (10/5): -
• Kathlee (9/5): I plan to stay there again and tell my friends! - The location was perfect. The breakfast at Linden's was delicious. The staff was extremely helpful, caring, and personable. The room was quite small but very adequate.
• ericbW4919CH (10/5): Warm Welcome - Came for a work conference and was looking to drop my bags as I arrived a few hours prior to check in. Al promptly and warmly greeted me and went above and beyond getting me squared away with a room. A pleasant surprise for sure.
• Sara (7/5): Breakfast excellent . Room soo small - Nice soaps, bed very comfortable, nice linnens Room soooooo small like being in cruise ship
• Guest (7/5): -
• DANIEL (7/5): -
• Colin (10/5): -
• Daniel (8/5): -
• Irene (8/5): -
• Nicolevan16 (10/5): Would stay again - Lovely clean hotel with great facilities! Rooms were a nice size and felt modern. Al helped me book an airport transfer and was so patient with me as I organised my luggage. I would stay again!
• Daniel (9/5): -
• Erika (10/5): -
• Amr (10/5): -
• Albert (10/5): -
• kyany2026 (10/5): amazing customer service - One best hotel experiences I’ve ever had. Room was really clean and Jenn was super helpful.
• FarAway756354 (10/5): Super price/quality, very nice personnel - Very sweet hotel, nice personnel, good price/quality and good localization.
• ErynBerg (10/5): - IT was a lovely little room with a cute view of the city The sliding bathroom door thing is a trend we could all do without.
• Road36996250324 (8/5): Very small room with a strange design of the bathroom, no privacy, great location. - Fist of all. The staff in the resepsjon, and in the man working in the small coffershop were a top note serviceminded! Thank you for excellent help and service! The Hotel. Lovely lounge and roofterrasse. The rooms: Are very small. Due to the design some of the rooms have some more space, like one normal suitcase on the floor. So be aware it’s not space or a closet to unpack your stuff. And the design.. Look nice, but again at most of the room there is not any privatlive at the restroom. The walls is glass and it’s not fully a wall… Location: Just grate! Easy to get around in the area and uptown manhattan. I will love to get back and then I will Shute that we again get the right room, twin bedded rom with a little more space to move and for one suitcase. By the way, they have a few of them and that’s the room they show in the webpages. Have a nice stay!
• Talah (10/5): -
• Leesha (9/5): Cool stylish property great location - Property was stylish and modern and rooms were simple but comfortable. Close to lots of food and shops and subway too Room was really small but ok for one person
• João (8/5): Lovely hotel close to subway station - Small but very comfortable room, at walking distance from Tribeca and the World Trade Center. Lovely and very tasty breakfast! The roof top was also a must, worth spending some time there. A bit noisy should you like to have your windows open.
• SERAFINA (10/5): -
• pat (10/5): Comfortable and convenient - Location was great and staff were very helpful All good
• D8730RScarmenh (10/5): Great Solo Trip on Soho - Absolutely loved my stay here. The room was very comfortable and the service at the front desk was helpful. AL was very nice and great at helping during check-in.
• catherinepO1075UP (10/5): Thank you Joël!!!! - we had the Best Time with Joël! He was very caring and took care of us and of our many lugagges the entire stay! Thank you so much he was incredible!
• aureliebT9452ZU (10/5): Joël - amazing - Joël was amazing!!!!!! he took care oh us the whole weekend! what a great man!! :)
• sarahlB1164DM (10/5): Great Staff and Great Atmosphere - Hotel was very accommodating and had a great overall vibe! This spot is close to all the trendy neighbourhoods Al was a huge help! He checked us in early since we got to the city much sooner than expected and gave us a welcoming vibe from the get If you’re planning a trip to SoHo, this is the place for you
• niamh4170 (10/5): 5/5 - A perfect stay at the Arlo. Special thanks to Luna and Joel and the housekeeping staff for making our stay comfortable and enjoyable.
• Blazes1922 (6/5): - Nicely designed room, friendly staff, and good check-in / check-out times Doors basically don't have sound insulation so you can hear every sound from the hallway, including plenty of door slamming. Not great if you're in need of sleep
• Mark (9/5): Good location with great breakfast deal - Good location with great breakfast deal Room was small and rather quirky. Drinks were expensive.
• meganrG3487QF (10/5): Great - Al was phenomenal, patient, welcoming
• Freedomvacarentals (10/5): The perfect hotel at the perfect location - Hotel, super charming in the perfect location, amenities are great, staff is young, friendly and super helpful, when I checked in, Al was exceptional. I landed from San Diego at 6:30 AM and they let me check in right when I arrived at the hotel at 9 o’clock, which really added to my New York experience since I was here here only 3 days. The bed is super comfortable and cozy, housekeeping does a nice job. I definitely recommend.
• Christian (9/5): Great value and a very good location - Great location, clean with amazing staff
• Shakita (8/5): I would return - The location was Great for what we wanted to experience. I didn't look at the room as I booked so when I arrived I was pleasantly surprised The meal and drink we had was just OK
• Maria F (8/5): Super modern and clean and nice staff - Clean and new Small bedrooms
• AlBauco (10/5): Shawn and the crew treat you like family. - Just spent a night at this outstanding hotel, great location, clean and comfortable. The staff was absolutely amazing. Shawn at the front desk is tge epitome of hospitality. The lovely Musu also made us feel like family. Bala was also great,he handled our bags and grab us a cab. The service and over all experience at Arlo Soho is highly recommended and is our go to hotel going forward.

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