STG Hotel Oxford Street - formerly St Giles London Hotel
Location: Bedford Avenue, London, gb
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Immerse yourself in the vibrant heart of London at St Giles Hotel, perfectly positioned in the West End.
Prime Location
Just a short walk from Tottenham Court Underground Station and iconic Oxford Street shops, you’ll find yourself surrounded by the city's best attractions including the Dominion Theatre, Covent Garden, and the British Museum.
Dining Variety
Indulge in a diverse culinary experience with three distinct dining options: savor Italian delicacies at Cucina, enjoy a meal at Hudson’s House Restaurant & Lounge Bar, or grab a bite at the lively VQ café & diner.
Comfort and Convenience
Each room exudes charm with classic decor, offering a private shower room, TV, safe, and complimentary tea and coffee facilities, ensuring a restful stay.
Experience the best of London – book your stay at St Giles Hotel today!
Important Information
Same day luggage storage is available for £10 per item.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Meeting rooms
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Facilities for disabled guests
- Ironing service
- Casino
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Emergency cord in bathroom
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Key card access
- Broadcast Live sport events
- Happy hour
- ATM/banking
- Television in common areas
- Meeting rooms
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Hosted evening meal
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Vegetarian menu options available
Rooms Available
-
Urban Solo Room
New Solo Room featuring a private shower room, TV, and free tea/coffee facilities. The room also offers direct dial telephone, a digital safe, and hairdryer.
Max Occupancy: 1 (1 Adults)
- TV
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Urban Superior Twin Room
The single room includes a private bathroom fitted with a bath or a shower. This single room offers a TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
-
Signature Solo Room
The single room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Executive Suite Room
This air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. This suite features a tea and coffee maker and a TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Signature Double Room
The double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Classic Twin Room
Twin Room featuring a private shower room, and free tea/coffee facilities. The room also offers direct dial telephone, a digital safe, and hairdryer.
Max Occupancy: 2 (1 Adults)
- TV
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Superior Twin Room
The single room includes a private bathroom equipped with a bath or a shower. This single room provides a TV. The unit offers 2 beds.
Max Occupancy: 2 (1 Adults)
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
-
Superior Double Room
The double room includes a private bathroom fitted with a bath or a shower. This double room features a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
-
Urban Triple Room
The double room includes a private bathroom equipped with a bath or a shower. This double room provides a TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Urban Double
The double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. This double room features a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Classic Triple Room
The triple room includes a private bathroom fitted with a bath or a shower. This triple room features a TV. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- TV
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Superior Triple Room
The triple room provides air conditioning, as well as a private bathroom featuring a bath or a shower. This triple room features a TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- TV
- Air conditioning
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Urban Twin Room
The single room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Max Occupancy: 2 (1 Adults)
- TV
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Executive Double Room
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower. This suite offers a tea and coffee maker and a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Signature Twin Room
The twin room features air conditioning, as well as a private bathroom boasting a bath or a shower. This twin room provides a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
-
Classic Single Room
Single Room featuring a private shower room, TV, and free tea/coffee facilities. The room also offers direct dial telephone, a digital safe, and hairdryer.
Max Occupancy: 1 (1 Adults)
- TV
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
-
Classic Double Room
Double Room featuring a private shower room. The room also offers direct dial telephone, a digital safe, and hairdryer.
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Guest Reviews
- Bjørn Brede (8/5): -
- Vered (10/5): מיקום מנצח - קרוב לרכבת תחתית ולאוקספורד החדר בעליית גג
- Chris (10/5): Great value for money. Amazing location and great staff. - Location, cleanliness Tea and coffee making facilities in the room would have been good.
- MIRIAM (6/5): - The location is great, near theatre, underground, loads of cafes, bars and restaurants That there was no hairdryer or tea and coffee facilities in the room
- Owen (1/5): Never again - In a good location Everything was too much to ask to the staff , I asked before my stay if they was a fridge in the room and they said yes so I didn’t feel the need to state at the time that the reason for this was due to my friend I was travelling with having type one diabetes and it was needed for medication but when we turned up they was no fridge in the room i went downstairs and asked for a kettle and they said they would bring it up in the next few hours it still hadn’t come the next day.Also asked to borrow a spoon from the hotel restaurant to eat a porridge before I took part in the marathon to where I was told no , just poor customer service skills.
- marie (4/5): -
- Shaul (7/5): מיקום פנטסטי, לא מנקים את החדר במהלך כל השהייה - ניקיון של החדר ברמה יומית
- Tomas (8/5): -
- tarzariol (6/5): - Posizione strategica 4 giorni non sono mai venuti a fare la camera e trovata già poco pulita
- מיקי ק. (7/5): -
- L (8/5): -
- Brian (6/5): Nearly ok - Location No water in room No tea coffee in room Breakfast expensive compared to cafes in area Having to pay for earlier check in
- FRANCISCO (8/5): -
- Joanne (4/5): Disappointed Return Visitors - Good location Poor check in experience Disinterested staff No longer has kettle in room
- Janet (8/5): - Location Would have liked to make tea in room
- Lola (6/5): Ubicación buena, limpieza no tanto - El alojamiento tiene una ubicación excelente y puedes ir andando a todos los puntos céntricos Las habitaciones son muy viejas, incluso las más nuevas necesitan una restauración urgente. El año pasado cuando vine no cobraban por dejar el equipaje pero este si, 10 libras por persona. Además, trabajaban muchos recepcionistas que han sustituido por tablets para que tú mismo te hagas el checkin. Limpiaban la habitación todos los días y ahora solo cuando llegas al 5 días de hospedaje. Nos alojaron en una habitación en la zona antigua del hotel que estaba muy sucia y nos cambiaron a una nueva cuando lo comentamos, pero eso no debería pasar en un hotel que no es barato
- Dawg (5/5): - I liked the location. Was close to the British museum and the train station. There's a anime ramen shop right behind the hotel thay I loved. I also like the Hudson bar downstairs there Hudson lager was the best lager/beer ive ever had. The bed was pretty comfy. I didnt like the shower being clogged up upon arrival. I also think there may be bed bugs even though I didnt see any. I slept under the covers the first night and I woke up with my foot being super itchy, upon further inspection I had 4 red itchy bumps on my foot. I didnt sleep under the covers for the 4 other nights. Room was really small. The charging ports barley worked. Then the main lights died the last night.
- Tracy (5/5): The staff was great - The property was located in best section centrally located but did not feel safe to many homeless people at night . They did not come in and clean or empty garbage daily you have to pay extra for it
- Campagna (6/5): - Alloggio in centro la città Troppo piccolo per tre persone, inoltre il divano letto non era stato fatto per la terza persona
- Manabu (3/5): - ロケーション 湯沸かし器やコーヒーなども無かった☕︎タオルも1枚しか無かった。荷物預けるのに10ポンドも取られた。
- James (4/5): -
- Phyllis (3/5): -
- Decembry (5/5): - Bien situé Chambres petites et défraîchies - lits inconfortables - petit déjeuner avec peu de choix
- McDonough (5/5): - Location We were an hour early and they up charged
- Francois (4/5): Très déçu par rapport aux expériences passées - L'emplacement de l'hôtel est remarquable. C'est au vue de mon sentiment global, la seule chose que la nouvelle direction de l'hôtel ne pourra pas dégrader. Ce n'est pas la première fois que nous venions dans cet hôtel et étions jusqu'alors très satisfait. Certainement est ce lié aux derniers changements de nom de l'hôtel (ex St Gilles), mais il y a plusieurs points que nous n'avons pas appréciés. D'abord, le petit déjeuner est proposé maintenant dans un endroit plus petit où il est difficile d'avoir un peu d'intimité. Moins de choix disponibles (pain, oeufs, fromages..) Nous avons renoncé à prendre le petit déjeuner à l'hôtel dès le deuxième jour, nous avons trouvé mieux et moins cher à proximité. Ensuite, nous regrettons que dorénavant, tous les services, même ceux qui nous semblent indispensables comme le ménage, soient en options payantes. selon nous, dans un hôtel digne de ce nom, la propreté ne doit pas être une option. Le prétexte de l'écologie ne saurait justifier ces économies qui pénalisent la qualité du service (pas de changement de serviettes, pas de renouvellement automatique du papier toilettes...). Je rajouterai également la bagagerie payante et hors de prix : 10 livres par bagage (!!!) même si celui-ci est de petite taille. Dernier détail amusant qui reflète cette nouvelle stratégie : Il nous a même été prélevé une somme de 1 livre lors du checkin qui doit correspondre au coût des cartes d'accès à la chambre. Bref très déçu. Nous rechercherons certainement un autre hôtel pour nos prochaines escapades à Londres (1 à 3 fois par an)
- sofia (9/5): -
- Montero (6/5): -
- Chelsea (9/5): Excellent - Room was nice N/a
- Dina (2/5): Think twice before booking here - Just the location There was literally nothing in the room, no soap no shampoo no kettle no hand towels u pay for everything even for storing the lugggage per hour 10£ if u arrived early It was ridiculous
- Emma (8/5): Would have expected a little more .... - The room was small but had what we needed for a one night stay (pretty much beds, bathroom and a TV) There was no natural light in the room, the window had a blind between the glass which was closed and couldn't be opened. I know the view wasn't great but still a little natural light would have been nice. Paid extra for the breakfast, definitely not worth what was paid unfortunately. No tea/coffee making facilities in the room and only 1 pillow per bed
- Daniel (6/5): -
- Abigail (6/5): Photographs on the website and modernity of the reception I’d quite misleading compared to the room - Good location and easy check in No air con in the room Window didn’t have a curtain No hair dryer or hot drink facilities Shower had built up limescale and rust on the handle and head
- Rodrigo (7/5): - . .
- Guruparan (9/5): -
- Sarah (10/5): - The location and cleanliness, room was very spacious Nothing
- vanesa (7/5): -
- Crystal (8/5): -
- Carmen (1/5): Disappointed - Location Everything… Advertised 3 beds in room was a double and single. No tea or coffee facilities. No Fridge. No ironing facilities… 6th floor and had to wait 20 mins each time for a lift on the way up and had to walk down because was an impossibility to get or have a lift even arrive.. 20in TV ridiculous.. light above your bed be careful nearly knocked myself out on a couple of occasions.. If you are on the larger size forget about having a shower hard to swing a mouse never mind a cat in it …complained but on deaf ears more or less shrugged shoulders and said tough 😡 this hotel has NO redeeming qualities at all..
- Simay (9/5): - Çok temiz, kullanışlı, konum olarak harika bir otel. Sadece odalar biraz küçük.
- Michael (5/5): - Central location Very small double bed. Very basic room. No room cleaning for first 4 nights. Charging £10 per bag for left luggage.
- Monica (2/5): Den sämsta hotellupplevelse vi varit med om - Läget Inget toapapper för hela vistelsen. 3 bädds rum med bara ett täcke. Barnvagnen var man tvungen att montera ner för att få in den i rummet( har ej dubbelvagn) . Ingen städning under våra 4 nätter vi hade & med andra ord ingen tömning av sopor på en barnfamilj på 4 dgr.
- Nick (4/5): For the cost of the room I’d except better - Very centrally located Very poor Quality room with large gap under door Dirty socks left under bed Shower was either to hot or cold cleanliness left a lot to be desired and very noisy with youngsters banging doors
- Poldpaingam (7/5): ประทับใจจริง ๆ คุ้มค่ากับเงินที่เสียไป 😃 - สะดวกสบายทั้ง check in และ check out ผ่านระบบอัตโนมัติได้เลย ทำเลดีมาก เดินออกมามีร้านค้า ร้านอาหาร และไม่ไกลจาก oxfords street และ soho ที่เป็นแหล่งของกิน ที่สำคัญ มีป้ายรอรถบัสใกล้ ๆ เลย เดินทางสะดวกมาก ๆ ห้องน้ำระบบการระบายไม่ค่อยดีเท่าไหร่
- Caroline (5/5): - UBICACIÓN EN LAS NOCHES QUE ME HOSPEDÉ, NUNCA ENTRARON A LIMPIAR NI A CAMBIAR TOALLAS. MUCHO DESORDEN AL MOMENTO DE HACER CHECK IN. MUY CARO EL EARLY CHECK IN.
- Marius (6/5): God beliggenhet, greit rom, kostbar baggasjeoppbevaring. - Beliggenheten, enkel og kjapp innsjekk og utsjekk. Har bodd her i alle år, og alltid hatt gratis baggasjeoppbevaring (med tips), men nå har de begynt å ta seg godt betalt (10 GBP per gjenstand), som var en veldig kjip overraskelse.
- Berit (4/5): - Beliggenheden Meget upersonligt. Alt foregik på en skærm. Uacceptabelt, at det koster 10 pund pr. taske/kuffert at få opbevaret disse, når man har behov for dette før indtjekning/efter udtjekning - det er blevet for meget en pengemaskine. Vi har to gange tidligere boet på hotellet og der er en verden til forskel fra de gange til denne gang.
- Daisy & Dirk (8/5): Super ligging - Zeker en vast de ligging Bedden waren goed Heel vriendelijk personeel aan de receptie, aan het ontbijt, ... Ontbijt, niet overdreven veel keuze maar wel lekker De betaling vd bagage, vroeger was dit gratis, nu 10 pond per koffer of zak, dat loopt rap op. Kamers worden maar om de 4d gecheckt, op wc papier, handdoeken. We hadden enkel 1 badhanddoek pp voor 4d en 1 badmatje. Geen kleine handdoek, geen beddenopmaak, (vinden wij niet erg), geen vuilbakjes leegmaken, .. Douchekop stond los en viel dus steeds naar beneden.
- Gulyás (3/5): -
- Iris (1/5): - Het was moeilijk om in contact te komen met het bedrijf. Ze stuurde via meerdere kanalen een bericht en lieten soms dagen niets van zich horen, dit was ook zo als booking met ze contact op nam. Wilde absoluut niet mee werken met het verzetten van de datum i.v.m. medische redenen.
- Mitra (8/5): - Location was fabulous. It was a very convenient place to stay if you only need a bed. The rooms were decent, but they could have been cleaned more thoroughly. There was a sock under the closet for example- not mine. I also found some hairs and it could just be better.
- Joanne (3/5): Would not return and recommend others don’t either - Location No tea/coffee/jug Only 1 thin pillow per bed Bed was a metal camping bed that creaked - definitely would not classify as a hotel level bed of any kind No ramp for mobile disability and no help yo get up and down stairs Having to pay to store bag especially prior to check in In other words absolutely NO SERVICE
- Aylin (2/5): ⚠️ Pictures are not true to what you get - Location Already had 1 good experience before last year There are “new” rooms and “old and dirty” ones, where essentials are also missing. I wish it had been more transparent here on booking.com beforehand which type of room you would get. We got a old, stinky one with very bad quality blankets. It seems unfair to pay the same amount. And apparently, a room change was not possible. The Staff was not very understanding.
- Annette (4/5): -
- Susan (4/5): Great location, but not much else - The location is great, close to shops and cafes, and the underground station . There was a fridge and air-conditioning in the room and great Wi-Fi. The staff were indifferent and disinterested and we were charged £10 per suitcase to store them prior to check in. Early check-in came at a cost, so we didn't. Rooms were serviced every 4 days for ' environmental ' reasons, meaning that I had to go to Reception to ask for our bins to be emptied and request more toilet paper. On the 5th day of our stay, our room was cleaned. The room was very small and stuffy, with no tea making facilities. There are 4 hotel lifts, and at least one of them was out of service every day. I gather there has been a change of management about 9 months ago, because friends that travelled in August 2025 had a different experience.
- Carlota (10/5): - La ubicación Nada
- Ruying (1/5): They have overcharged me by more than £300 and refuse to issue a refund. - Location I told the front desk I wanted to extend my stay for two nights, and they told me to book via Booking.com. However, STG emailed me saying I could renew directly with them for only £290 for two nights. But Booking.com charged me £544 for the same two nights. I requested a refund and asked to be charged the STG rate instead, yet I have received no response at all. No one has taken any responsibility for this matter.
- Lungu (10/5): -
- scott (1/5): -
- Hin Ching (9/5): -
- Agata (10/5): - Hotel położony idealnie do zwiedzania. Wszędzie blisko metro , autobus . My głównie chodziliśmy na nogach pod wszystkie główne miejsca do zwiedzenia. Świetne restauracje w promieniu 10 minut, za rogiem Chinatown ( pysze jedzenie) jak jesteś zmęczony to wracasz do hotelu na pół godzinki a to ważne jak podróżuje się z dziećmi 🙂. Hotel do odświeżenia ale personel pomocny i bardzo miły. Bardzo drogie śniadania ale za rogiem pyszna knajpka że śniadaniami w rozsądnej cenie. Polecam
- Eric Le Parc (8/5): Not very confortable beds - Convenient location in London to explore the city, find restaurants The bedding was too soft and not comfortable. Beds are only 140xm wide , far too small when one is used to 160 cm as the rule Checking in took us over 30 minutes simply because the automated machines were asking me to pay an already paid for bedroom
- Pieter (8/5): locatie was super. - De handdoeken zijn tijdens ons verblijf niet gewisseld, er heeft geen enkele keer iemand onze kamer bezocht.
- Bernhard (6/5): -
- Peter (7/5): Disappointed - The location was great That the room is not cleaned if the booking is for less than 5 days. That you need to ask for towels and even toilet paper. We have been coming to the hotel for the passed 10 years and were surprised by the changes
- George (10/5): -
- Leigh (2/5): - Nothing The room was only cleaned after 4 days of a 5 day stay. The wifi did not work at any point. When I left my room I found an empty wine bottle under the shelves - I don't drink! There are no tea making faciities/mugs/glasses. There are only bath towels no hand towels - the towels also only got changed after 4 days. No soap for use by the sink only in the shower. Check out is at 10:00 - which is early, most hotels are 11:00 at the earliest.
- Astrid (7/5): - Høy kostnad i forhold til utvalg. Lite utvalg i frukt og grønnsaker. At rommene var i forskjellige etasjer.
- Stefania (9/5): Ottimo hotel in pieno centro, lo consiglio! - L'hotel è situato in una posizione molto centrale, vicino a molte attrazioni e alla stazione metro. Ci si sposta tranquillamente a piedi per le vie del centro, sotto l'hotel ci sono parecchi punti ristoro. La stanza di dimensioni un pochino ridotte, ma nuova, accogliente e pulita. Bagno bello e funzionale. La zona è molto tranquilla e sicura, con gente per strada a tutte le ore del giorno e della notte. Lo consiglio Abbiamo soggiornato dal venerdì al lunedì e non hanno mai rifatto la stanza e cambiato gli asciugamani. Ci hanno fornito solo un asciugamano grande a testa per tutta la durata del soggiorno, devo però precisare che non abbiamo reclamato in reception, magari ce ne avrebbero fornito un altro.
- Dustin (1/5): they cancelled our booking a bit over a day before arrival - they cancelled our booking a bit over a day before arrival
- Brøndum (1/5): Aldrig skal jeg tilbage. Det var utrygt på alle måder! har nogen stjålet mine oplysninger?? Pas - ID - Hotellet ligger perfekt - lige ved Tottenham Court Road station. 1. nat kl. 01.30 var der brandalarm. Fik at vide det var en fejl - inden tjekkede noget. De har ingen procedure utrygt. Nogen - reng. - gik i mit pengeskab - kort og pas lå deri. Måtte spærre kont og få nyt pas (1000 kr.)
- Edmund (4/5): Great Location but wont stay there again - Location Most impersonal hotel Ive ever stayed in. Machine check in and check out. I did not talk to any hotel employee
- Pål (2/5): - Nære sentrum Dårlig service
- Cathy (7/5): Great location - Location is great and staff were friendly. We were not given hand towels or bath mats and then got locked out of our room after paying for a late checkout.
- Jones (7/5): - The hotel was perfect for a budget room in the West End. The room was clean, quiet and comfortable. I arrived in London early and wanted to see if I could leave my suitcase at the hotel before check-in to avoid having to take it to a meeting. £10 bag check-in I found excessive especially as I was staying there. I did not check my suitcase in.
- Paul (1/5): Location was great. Will never stay at that hotel again. We have stayed there a lot over the last 10 years but never aga - The location was fantastic The manager was very rude on arriving. There was no milk in the room. There was no milk in the hotel after asking the manager said she goes to Sainsbury’s to get her milk herself. Staff even complained and said the hotel is terrible. There was mould in the bathroom, other guests were complaining how bad it was. New management have taken over and it’s more like a hostel.
- Concetta Sabrina (7/5): Posizione top - La posizione top Bagno piccolino
- valérie (7/5): - bon emplacement - petit déjeuner correct - prix correct si réduction booking. chambre petite - chaque demande est en plus du prix (nettoyage chambre par exemple) - savon et shampooing vides après un lavage. Il fait tres chaud dans la chambre, dormir fenêtre ouverte donnant sur la rue impossible à cause du bruit. Le gardiennage des bagages est payant, un de plus.
- matthieu (3/5): Not very good for the value - Location Elevators are terrible and not very clean
- Eamonn (2/5): - Already did
- Jonathan (9/5): Great location, good value. - Location, room, bar and breakfast.
- Megan (7/5): -
- Andrea Monica (6/5): - Posizione comoda Personale scortese, posizionato bene ma la sera pieno di tossici e barboni
- Pablo (1/5): - no cleaning no cleaning lady
- Trond (1/5): -
- Moritz (5/5): - Die Lage ist sehr zentral und gut erreichbar. Erstens: auf diverse Nachfragen wurde keine Rechnung zur Übernachtung geliefert. Zweitens: Die Zimmer sahen nicht so aus wie auf den Bildern. Drittens: war es unfassbar kalt und es gab nur eine elektronische Heizung, die extrem unpraktisch zu platzieren war.
- Marko (8/5): -
- Hans (7/5): Je betaald veel en krijgt weinig - Locatie was goed Het is soort Easyjet concept: je betaalt extra voor alles: schoonmaken van de kamer, stallen van de koffer, etc. Ook zijn er teveel gasten in verhouding tot faciliteiten zoals liften, en ruimte. Je voelt je dit alles eerder een product dan een gast.
- William (4/5): -
- Angie (7/5): - Location No Tea/Coffee/water in the room
- Lourdes (7/5): Buena - La tardanza de los ascensores
- peter (7/5): Clean hotel in good location with a reasonable price - Location was very good Decent late bar. Single room was very small.
- Anna (10/5): perfetto - Ho soggiornato in questo hotel durante il mio viaggio a Londra e mi sono trovata davvero benissimo. Le foto mostrano l’hotel visto da fuori e la vista dalla mia camera, che ho adorato. La posizione è perfetta: non abbiamo praticamente mai avuto bisogno di prendere la metro, Piccadilly dista circa 10 minuti a piedi. Sotto l’hotel ci sono una farmacia, un supermercato e tantissimi ristoranti e fast food, quindi è tutto super comodo a qualsiasi ora. L’hotel è molto grande, pulito e accogliente. Anche la stanza mi è piaciuta tanto: essenziale, ma molto carina, curata e soprattutto pulitissima. Reception e assistenti molto disponibili. Se dovessi tornare a Londra sceglierei sicuramente di nuovo questo hotel!
- Bart (7/5): - Centrale ligging Pas na 4dagen lichte schoonmaak
- Marcel, J. (1/5): Prijs kwaliteit verhouding is compleet zoek, mag geen 3 sterren hebben. - Locatie Herrie zowel in het hotel en buiten. Smoezelige kamers, slechte bedden. Om 01.30 ging het brandalarm en continu feestende mensen in de gangen, lijkt wel een hostel. Voor alles wat je doet moet je bijbetalen. Zelfs even de tassen achterlaten betaal per tas 10 pond. Twee keer bij inchecken een euro betalen voor helemaal niks, flesje water in de automaten kosten 5 euro bijna. Liften duren eeuwig, stoppen op alle etages.
- Stephen (5/5): - Location was fantastic The bed was very uncomfortable. Rooms were not cleaned in a daily basis.
- jan (6/5): Veel te duur voor wat er wordt aangeboden. Enkel de locatie kan bekoren. - Perfecte locatie: vlakbij begin van Oxford Street en Tottenham Court Road station (metro en bussen) Voor alles bij te betalen (bijhouden bagage bij aanvang, en na verblijf kost 10 pond per stuk !!!) later uitchecken of vroeger inchecken: extra kost tot 50 pond !!!) wij vroegen kamer dicht tegen mekaar, we zaten met drie kamers over drie verdiepingen verspreid... VEILIGHEID is een sterk aandachtspunt voor dit hotel: vluchtwegen voldoen niet aan de (Europese) veiligheidsvereisten tijdens ons verblijf ging het brandalarm af, en niemand van het personeel reageerde --> is onvergefelijk. Volgens een paar stamgasten is de kwaliteit zeer sterk achteruitgegaan, sinds de overname een tijd terug. De liften zijn een ramp, een echte schande voor een hotel van die grootte. Doordat er veel te weinig liften zijn, moeten alle gasten zeer lang wachten. Vaak worden de liften op piekmomenten (ontbijt) geblokkeerd door het personeel
- David (5/5): - I dislike your new policy charging by the hour to store luggage or the extra charges for early check in. Goodness you have to check out by 10 and you have to check in at 3 or 4 and pay 20 to 40 pounds to check in earlier.
- Jeremy (7/5): -
- Jørund (6/5): -
- Antony (5/5): - Hotel feels tired and insufficiently maintained. The priority seems to be on sustained income generation with customer service very much secondary.
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