Extended Stay America Select Suites - Indianapolis - West

Location: 8045 Rockville Rd, Avon, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 10:30 AM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Non-smoking throughout
• Staff adhere to local safety protocols
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key card access
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Standard Double Room

  The spacious double room features air conditioning and heating, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Standard Queen Room - Non Smoking

  The studio features air conditioning and heating, as well as a private bathroom boasting a bath or a shower. This studio provides a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Standard Queen Room with Two Queen Beds - Non-Smoking

  The studio provides air conditioning and heating, as well as a private bathroom featuring a bath or a shower. This studio features a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Tanisha (1/5): I've stayed better places for the price I paid. Yellow stains on the sheets and black floors. - I love that Barkefellers is next to a hotel where people try and rest after work. Great location. Katelyn the manager seemed as though she didn't like African American people. i was stranded in front of the hotel for 6hrs with my child and our bags after she told another resident (Caucasian) not to help me with a ride after we exchanged numbers. Alexis had a very nasty attitude coming from her room to give me plunger to unclog the toilet in my room until the maintenance showed up after the office opened. This is not a hotel for short stays or Black people they will let you know by treating you a certain a certain way.
• Javier (2/5): -
• Seth (7/5): -
• Kent (10/5): -
• Jim Bush (1/5): -
• Jacob (1/5): Terrible, just absolutely terrible. - Nothing There were dead bugs all over the room and the furniture was destroyed. Didn’t even spend the night because it was disgusting.
• Melissa (10/5): -
• Melissa (10/5): -
• Melissa (10/5): -
• Melissa (10/5): -
• Melissa (10/5): -
• Melissa (10/5): -
• Lauderman (7/5): -
• nikki (10/5): - Nice rooms with kitchen It was really pretty chill I liked it
• Melissa (10/5): - Everybody felt like family in some way The internet was too good
• bello (1/5): It was not at all what I expected. - nothing The property, the staff were not helpful at all and were very rude.
• Johnson (3/5): - Location There was no wifi the first day my bed linen was not cleaned I had a pair of light pink socks on walking around the room and the bottom got extremely dirty which means the floor had not been mopped in while
• Lilly (1/5): -
• LaTara (10/5): -
• Harris (10/5): - Cleanliness Cust service
• Fazaun (6/5): -
• Strugala (10/5): Will be back stat - Staff was pleasant and .acommidating.area is great mall and plenty of stores and gastations. Clean no bugs quite. All and all was a nice stay will be back again Alot of police in town some may appreciate this . Some dont.?😁😁😁😁😇 😇😇😇🥰
• Michael (1/5): - Could not stay there not safe. Electrical outlets hanging out of walls with exposed live wires. The place was gross and out dated beds and furniture. Tried to get my money back as soon as I seen it was unsafe and gross.
• Michael (5/5): I don’t recommend this place - It was near the airport and the restaurant and winery we were going to Not a lot it was very basic but clean staff where ok but not very helpful
• Shay (3/5): Never again will I consider an extended stay as an option. - Clean. Desk attendant was nice. Everything was broken. If It had a cabinet or drawers, the door of it would be leaning against the wall rather than attached. Bathroom door wouldnt stay closed. Could hear everything from the road outside.
• Taylor (1/5): - N/A The room was not clean. There was roaches.
• Jennifer (1/5): - I was told I would get a discount due to NO CABINETS. I was not told that the microwave absolutely did NOT work and neither did the light. I would like to receive additional compensation. I was told $10 for the cabinets but was NOT informed the microwave or light would not be working either.
• Steve (1/5): TERRIBLE - Nothing Dirty blankets stuff dirt going up the walls terrible customer service waited 40 minutes to check in
• Mirwais (10/5): -
• Seay (8/5): - Is was no breakfast provided.
• Don (1/5): It stunk, dirty, fire alarm went off twice, so we were there in the middle of the night. - Dirty, stunk. Trash was overflowing both days we were there outside in front of the main entrance. Nothing
• Delbridge (8/5): -
• Dora (8/5): -
• Delbridge (8/5): Everything was ok. I had to do my own cleaning because it wasn’t clean good & floors where dirty, but the stay was g - It was close to my job It wasn’t clean like it should have been
• Delbridge (10/5): -
• michellebX6141QS (10/5): Home away from home - I am reading a lot of negativity on this place and until you come and experience how family like it is here it'll make you feel like you're at home despite not being at home The staff is very helpful and anywhere you go it's usually loud . It is the most quiet motel I have ever stayed at in my life despite there being kids here and people here everyone is almost working class here everyone stays to themselves that's no drama and they do get short on housekeeping at times but they keep the rooms very clean the person behind the desk that operates the desk will also jump in and do whatever needs to be done as far as housekeeping goes because I've witness it myself I've been here for almost 3 months and I've stayed here before and it's under new management and it's wonderful here now she makes it feel like you're at home she's a really sweet girl and will listen to you and hear you out on any issues you might have. I even have leaned on one staff member for emotional support her name is Lena very sweet girl very quiet but very sweet thank you Lena thank you to Lexi she's always on point and make sure that I get done when I get done it's far and Deborah she's awesome she's always there if you need her even after hours I have forgotten my key a million times they never once got mad at me or upset with me they just made the key and said that's what they're here for just a very good people so don't read don't believe everything you read or everything you hear experience it for yourself and then make your judgment This is a very good place to say and it's a clean place to say. Home away from home
• Crawford (2/5): -
• S6732OLkathrynp (2/5): -0- STARS - DO NOT and i repeat DO NOT stay here if you are planning on fair treatment. Roaches running the halls wild. They kicked grand daughter and 2 special needs children out after 9:00 p.m. and another resident after a noise complaint with no where to go. Had paid for the entire week and only 1 night used. Promised to return balance for remainder of week and did not saying “We refigured the cost and decided not to give you any money back”. Week. Paid, 1 night stayed. 2 children, 2 and 4 which are special needs and they told us, “we don’t care - get out”. Also had to leave so much behind because they only gave 3 hours to get out. Police were called and the person who filed the complaint was allowed to stay. I HAVE PERSONALLY WITNESSED DRUG DEALS BEING MADE IN THE PARKING LOT SEVERAL TIMES. I WAS APPALLED AT THE CONDITION OF RESIDENCE.
• Ruth (4/5): Don’t do it - The lady at the front desk was nice No towels in the bathroom. Smelly from cooked food. Heater smelled. Dirty floors. No vending, so no ice. The bed was ok, that was about it.
• 18danep (2/5): Do not stay here. - Although the price was reasonable and the proximity to the airport was ideal the hotel was HORRIBLE. The lobby and hallway floors were filthy and the elevator had trash in the corner that was there for the duration of our stay. The room reeked of cat urine and the carpet was gross. The AC fan was very loud but even that did not drown out the door slamming party that went on all night. We checked out 6 hours before our flight even though the airport was only 10 minutes away. We could not get out of there soon enough and at one point seriously thought about just sleeping in the van!
• Loren (2/5): - Nasty ass room, dirty when I got there. I had roaches in my room which I do have pictures to confirm. Adults and kids yelling and running around
• Fasnacht (1/5): - Nothing Bedbugs... tv didn't work.. I just left and was hoping for my money back... stayed in the room maybe 20 minutes.. when I left, Noone was at the front desk and Noone was answering the hospitality phone
• Sierra (1/5): - The location The uncomfortable bed TV didn't work properly Front desk doesn't answer the phone Roaches
• Michael (2/5): Slum-like Conditions - The room was absolutely disgusting. Felt like a run-down slum.
• Janet (4/5): The room was incredible dirty and light socket hanging out of the wall - The room was incredible dirty
• Eliot (4/5): - Friendly staff, but the property was in terrible condition, and my room was frankly disgusting. My shower didn't work , so I needed to be moved, and the room I was moved into was run down and corners of things were broken and chipping off. The pillows had makeup on them from a previous guest , so I had to get those switched out. The room smelled funny and had old furniture that had chipping leather and there were holes in the walls. Frankly, it was a terrible experience. Like I said, the staff was nice, but if I wasn't so dead tired from the work I did earlier that day, I would have absolutely left.
• jessicabV4980ET (2/5): Terrible! - This location definitely needs some attention. The service was fine, staff were very helpful and friendly, but the upkeep of this place needs major improvements. The condition of the room was so bad, I don’t know where to begin. Couldn’t use the TV because the remote did not work completely. Had to turn the TV on via the main power button on the actual TV. The remote control would not control the volume, and it was set at a very loud level. So you couldn’t actually watch the TV without bothering everyone else. The outside of all the appliances were very dirty, however, the inside of the appliances were very clean. One of the outlets in the room was just hanging out of the wall. The nightstand was missing a drawer. The TV stand drawer was missing a pull. The blinds were very broken. The window didn’t fit in the frame properly. The main door didn’t fit in the frame properly and I had to use some force to open or close that door. The floors were filthy. The towels and sheets had stains on them. I think it’s important to mention that the outside of the building was beautiful, including the landscaping. I just wish they would put as much effort into maintaining the rooms as they do the outside. I’m going to post some photos so that you can see for yourself.
• Kevin (5/5): -
• Richard (1/5): - Nothing The young women behind the counter acted like she was on drugs, my room was nasty, smelled like a wat dog,not clean at all, tiny flies everywhere, the hallways where a mess everyday. Will not ever go back
• Cory (2/5): - Very disappointed and would not recommend.
• Liz (4/5): - No trash can or trash bags in the room
• David (2/5): - Quite literally the worst place I’ve ever stayed
• Lauro (4/5): - I didn’t like that there was no shampoo or soap not even a shower curtain
• Verified traveler (6/5): My stay wasnt good. My toilet didnt work.horrible! - Atleast have working toilets. Stains on comfortet, dirty place n not up to par.
• Kim (6/5): - We was greeted by the GM very pleasant. The hotel and room was nice. I made about 3 or 4 trips to the desk for different things. Toilet leaked no shower curtain and couldn’t t take a bath because the water came from the shower head and not the faucet (yes the pull thing was down). There was a kid running all over the room above us until about 11 at night.
• Michael (4/5): -
• Robert (2/5): - Absolutely terrible. They don’t clean the rooms all weeks. Take your own trash out. Wash you re own towels and the floors or badly chipped and so sticky your shoes feel like you are walking on gum. The beds are cheap metal frames and the mattress is so hard you can’t get comfortable. The whole hotel smells like wet animals and idk if they are guess or ppl living there weekly but the drug use outside is terrible. Spend the extra money and get a much cleaner and nicer hotel.
• Williams (2/5): - Cheap and staff was friendly The room wasn't clean not enough towels for 2 people no remote for the TV I called and they said I couldn't get a remote at all
• Anna (6/5): - The price was good considering it was Brickyard 400 weekend. The outside looks nice, but the rooms are shabby and need updating.
• Michael (2/5): Would not recommend - We took cold showers, no hot water. The toilet would not flush and even after asking for a plunger it wouldn’t flush, there are definitely plumbing issues. The building was very noisy.
• Edward (2/5): Do not stay here! - Worst hotel I’ve ever stayed at. First floor room where the window was left open. The floor, bathroom and air conditioner were dirty. The microwave had exposed wiring. The outlet in the bathroom had no cover and was falling out of the wall. Wanted a shower in the am, but there was no hot water and no staff on duty till after 10 am.
• Malachi (2/5): Gross - My technician that stayed here showed me pics and video of cockroaches crawling around and said there were people screaming at night
• Glenda (3/5): Poor - Super dirty. Sheets, restroom, floor was filthy. The ac wasn't working correctly. Plumbing sucked.
• Cunarro (1/5): Bad - No AC and it was 90°+ In the room called no one at the front desk No one answered, then I called maintenance, and no one showed up it's ridiculous, especially with the heat wave we are in
• Larry (10/5): Great service - All of it Na
• Jones (10/5): Exceptional -
• Paul (1/5): Bad - Nothing All
• Ian (4/5): Not for me - nasty rooms, but nice staff - I guess you get what you pay for... ill opt to spend more and avoid something like this. Not for me, reminded me of a bad college dorm room. The floors were filthy and the walls were covered in all manner of stains and splatter. Staff was nice though.
• Charles (1/5): Didn’t stay since the place and the room was very dirty. - Nothing, terrible hotel, surprise booking. Com is representing them🙁🙁 The hotel was extremely old, dingy and dirty, the room had very dirty walls, dirty fridge, stove, etc. We took one look at the room and turned around and went back downstairs asking for refund. Dirty towels outside in the parking, front lobby door had bent metal in the front, all together place needs a complete tear down and remodel, wouldn’t be surprised if the rooms have bed bugs. We stayed at another hotel which met all of our expectations. Never seen such terrible place.
• David (1/5): A total sh_t hole! - The toilet was close to non functional. The tub had no stopper to hold water and was not clean. There were unidentified stains on the bed spread, the mattress was cheap and both my wife's and my back hurt the next morning. The refrigerator did not keep anything cold (we left our milk and other food in the room for fear they had spoiled, we complained about constant loud noise from the room above us which kept us awake. There were numerous people in cars in the parking lot smoking pot and/or drinking/and or drugs. We counted 3 what looked like down and out types sitting on the walks outside the building with alcohol containers around them. I was very worried my truck would be broken into during the night because of all the low life types in and around this facility. And worst of all, there was no staff in the building after 10 pm until 10am the next day, only a phone near the office we could call in case of emergency. And in addition to no staff in the building between 10pm & 10am there was no security as well. We could not leave soon enough. This facility is best described as a sh_t hole and we will never book a room in another Extended Stay America Select Suites again. The toilet was close to non functional. The tub had no stopper to hold water and was not clean. There were unidentified stains on the bed spread, the mattress was cheap and both my wife's and my back hurt the next morning. The refrigerator did not keep anything cold (we left our milk and other food in the room for fear they had spoiled, we complained about constant loud noise from the room above us which kept us awake. There were numerous people in cars in the parking lot smoking pot and/or drinking/and or drugs. We counted 3 what looked like down and out types sitting on the walks outside the building with alcohol containers around them. I was very worried my truck would be broken into during the night because of all the low life types in and around this facility. And worst of all, there was no staff in the building after 10 pm until 10am the next day, only a phone near the office we could call in case of emergency. And in addition to no staff in the building between 10pm & 10am there was no security as well. We could not leave soon enough. This facility is best described as a sh_t hole and we will never book a room in another Extended Stay America Select Suites again.
• Muhammad (4/5): Disappointing -
• Ashlee (2/5): - Dirty walls, bugs in dresser drawer, whole 3rd floor smelled like pot morning and night. The lack of cleanliness was the worst I’ve ever experienced
• Rafael (10/5): - Great
• Nick (4/5): - Dirty gross, walls, piss stain near the bathroom door opposite to the toilet. Gross yellow pillows. The wall socket in the bathroom is halfway out of the hole. There is a train that runs all night (connecting or something). Don't forget you won't sleep past 8am also after not getting a great night sleep with a dog kennel next door. Imagine being woke up by a million dogs barking all at once. Absolute effing mayhem. Do yourself a favor and ignore these fake reviews.
• Humberto (1/5): Worst night ever - Nothing, maybe the location Old facilities, dirty, toilet and shower not working, some bugs under the bed, noisy
• Gibson (4/5): Disappointing -
• Siara (10/5): - The staff is amazing! The front desk service welas very good she deserves a raise. Unfortunately neighbors are too laud and dogs were barking late night too much.
• Samuel (10/5): Exceptional -
• Mary (2/5): All bad - Nothing! Everything !
• Reba (2/5): A couples weekend - It was not very easy feeling to walk through to go to our cars bc ppl just hanging out and being very shady acting The shady acting people and the loudness inside
• Bradley (10/5): Exceptional - The staff here are fantastic. They were very helpful
• Brandon (8/5): Very good -
• Kelsey (3/5): Easy to get booked last minute. Not well maintained, dirty, tv didn’t work, bugs - The ease of booking Bugs in room, not well cleaned, TV didn’t work, poor mattress quality. No one available at kate check in without calling and waiting
• Fortuné (1/5): Bad -
• Odyssey12812982103 (2/5): Expect no sleep, worst stay! Dirty!!! - Stay anywhere else, the rooms are extremely dirty and outdated! The staff has terrible communication. It’s located right by a train track that runs all night long. You can hear people talking in the rooms next to you and hear everything in the hallways. I waited for 30 mins at the front desk to check in before anyone ever showed up (during hours) When paying my last week, I work all day. No one emails or calls for payment and upon arriving back one night, I get a knock on my door at 10pm to pay. All while there is a card on file that could of just been charged! The weekly cleaning service in non existent. And while they say it’s non smoking, the building and rooms constantly smell like smoke.
• Jimmy (10/5): Exceptional -
• Anyae (2/5): Very poor - I’ve never seen breakfast set up
• Anyae (4/5): Good for the price - No laundry fee and the smell is terrible
• Robert (4/5): - The hotel is not quiet. There is a yrain the goes by at all hours of the night. I could hear other guests in room. The toliet would run all night and i had to manuel put the flapper down and it still ran. In the shower the facet was not caulked in and just kind of bounced around. The water was just barely warm. Will not be stayikg there again.
• Mahamadoul Fataou (10/5): - Nice
• Frye (5/5): Passable - room was ok. they had no bath towels in the room.
• Lona (10/5): Exceptional -
• Tamara (10/5): - Thankful for Debbie. First room was not in good condition. Tv didnt work and fridge looked all rusty. She quickly got us into another room that was in great condition. Thankful for the quick help of Debbie.
• Gonzalez (6/5): Pleasant -
• Frye (1/5): Bad - Didn't get to stay went to check in and was told I didn't have a room because booking. com overbooked.
• Weslee (10/5): - Quiet, not to much going on. Peaceful!!!
• Frye (8/5): Very good -
• Frye (8/5): Very good -
• Thera (5/5): It was a nice place to keep my things, not to sleep - It was clean, inside The bed was terribly hard
• Gerardo (10/5): - good

Photos