Extended Stay America Select Suites - Mobile - I-65

Location: 1350 W I 65 Service Rd S, Mobile, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key card access
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Standard Studio, Non Smoking, Refrigerator & Microwave

  1 Double Bed

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 34-inch TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, towels, and a hair dryer (on request)

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Lever door handles

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

• Standard Double Room, Non Smoking, Refrigerator & Microwave

  2 Double Beds

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 34-inch TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, towels, and a hair dryer (on request)

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Lever door handles

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

• Standard Double Room - Non-Smoking

  The kitchen has a stovetop, a refrigerator and a microwave. The studio features air conditioning and heating, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Stovetop
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Double Room with Two Double Beds - Non-Smoking

  A kitchen fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. The studio offers air conditioning and heating, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Stovetop
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Standard Double Room

  The spacious double room provides air conditioning and heating, as well as a private bathroom featuring a bath or a shower. The well-fitted kitchen features a stovetop, a refrigerator and a microwave. This double room offers a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Stovetop
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Keiona (4/5): Check in was complicated, and there was an bed bug issue - Check in was an issue and I had a bed bug issue
• Frederick (10/5): -
• Diego (1/5): Nada , nunca puede entrar al hotel realize mi reservación a las 9 de la noche llegue a las 11 y 40 aproximadamente y no - Nada , nunca puede entrar al hotel realize mi reservación a las 9 de la noche llegue a las 11 y 40 aproximadamente y no había nadie en lobby estaba todo cerrado nunca puede ingresar al hotel Nada , nunca puede entrar al hotel realize mi reservación a las 9 de la noche llegue a las 11 y 40 aproximadamente y no había nadie en lobby estaba todo cerrado nunca puede ingresar al hotel
• JoAnne (2/5): Gross and smelled bad - The lady at the desk was very nice It smelled bad. Sheets were dirty
• Gissela (8/5): -
• Kaneetra (10/5): - N/A Kitchen supplies on back order had to purchase my own outside the hotel. Plus the pots n pans, dinning set all cost. 1st time coming to an extended that asked n not even have the supplies.
• Johnson (8/5): -
• Johnson (7/5): -
• Mz Tootie (10/5): - Great 👍 👍 great
• Erica (5/5): - The smell of bad plumbing issues
• Shelby Foley (1/5): - DO NOT RECOMMEND!!!!!! Upon arrival, we observed individuals loitering in the parking lot with open containers of alcohol and apparent drug activity. This created an environment that felt unsafe and inappropriate, especially given that we were traveling with children. We entered the lobby to seek assistance, however, there was no timely response from the front desk. We waited for an extended period without help, and no effort was made to address our concerns or ensure a safe and secure environment. Due to these conditions and lack of assistance, we made the decision to leave the property without checking in. Under these circumstances, it is unreasonable to be charged for a stay when: We did not check in or access the room The property environment was unsafe Staff failed to provide assistance This experience raises serious concerns regarding guest safety and property standards.
• Marquaze (5/5): -
• Latisha (1/5): It was terrible - Nothing Nothing looked like the pictures
• Antone (8/5): -
• Juliana (1/5): Nasty hotel don't stay here - Nothing Everything
• Brittney (10/5): Love the hotel great job clean and great staff - Great Na
• Weaver (1/5): -
• Norma (1/5): - I have my old parents with me and they give us the 4th floor rooms with no elevator service
• Avery (10/5): -
• Deborah (1/5): COCKROACH HOTEL - Nothing They had cockroaches! A Lot of Cockroaches
• Wooten (1/5): - They had no rooms left and the elevator was broken and I cannot do stairs so they had no place for me to live and I reserved my room back in August I called and checked on them and they lied to me but I'm good it was not good for me I reserved the two beds and they can only give me one so I was not pleased with none of it so I did not stay there I hope they do better in the future cuz I'll be coming back thank you
• Jesse (5/5): - Hospitality
• Brittnee (4/5): - There wasn’t nothing to like There was roaches, the elevator didn’t work
• Haleigh (8/5): - Had a kitchen and nice beds. No elevator and roaches
• alicia (1/5): -
• Robert (1/5): Terrible - Nothing Power kept going out and other occupants were noisy
• mereday (1/5): left after checking in to find stained, dirty bed sheets covered in hair - nothing it was filthy
• Michelle (7/5): - It was ok The elevator broke Had to walk up to 4th floor upstairs Smoking in hallways Dog Poop on step Roaches in bathroom
• Michelle (7/5): Need to be remodel and pest control need to come out and eliminate the dogs - Good prices Roaches in bathroom Smoke alarm going off in middle day and night Dogs poop on steps Key kept locking WiFi wasn’t working/ barely watch cable Elevator doesn’t work and we was on 4th floor for almost 2 months and elevator is still not working
• Martinez (10/5): -
• Michelle (7/5): -
• Sade (1/5): Horrible experience, should’ve stayed somewhere else - Nothing .. horrible experience Nothing everything was horrible
• Jones (10/5): -
• Giorgio (5/5): - Non ho usato ma ci sarebbe stata una lavanderia a gettoni. Stanza molto scialba e rumorosa, letto giusto giusto. Il tutto sembra più un dormitorio per gente meno abbiente che ci vive e non turisti
• Michelle (7/5): -
• Brown (10/5): -
• Aaron (5/5): -
• Brandy (10/5): - Worth every penny!
• Kelton (10/5): -
• Zechariah (10/5): - Everything was good, no complaints
• Zechariah (8/5): - It was quiet in to the night for the most part,and very clean
• Jones (1/5): Fire alarm was going of from 1am until 5 in the morning Ian get no sleep at all - The fire alarm keep going off nun stop
• Miller (1/5): I would not recommend or stay at this property, regardless of the price.  - The staff was friendly when they were present at the desk. Given what the staff had to work with with the problems the property had, they tried to assist customers and did their job well. The policies that this hotel has in place are ridiculous. The property was dirty, unkept, needing major updating and smelled terrible. It had several issues. You had to pay to exchange linens if it wasn’t between the hours of 11 and 7 pm! The keys consistently didn’t work and had to be constantly re-keyed leading to frustration and time. Our TV and phone didn’t work, but maintenance wasn’t there on the weekends. We were even told they didn’t have enough keys to give us each one because they were running out. After telling the front desk that was not acceptable we had made our reservation for X number of people…
• Jared (2/5): - I booked a room at this hotel and they wouldn’t even let me check in waste of money
• Sandra (9/5): -
• Kambry (10/5): Easy quiet and a good nights rest - Quiet N/A
• Robert (4/5): Avoid if you can - Rooms were old and dirty. Walls seem like they have never been wiped down, beds were like kids metal frame making noise every time you move. I was a late check in because I prefer driving in the late afternoon when I arrived to check in it took about 20 minutes for someone to come down.
• Kelton (10/5): -
• Fernanda (4/5): - Subpar facility
• Antwaun (10/5): -
• David (8/5): - No surprises. As advertised.
• Annalisia (10/5): Exceptional -
• Annalisia (10/5): Exceptional -
• Annalisia (10/5): Exceptional -
• Stoutamire (7/5): Good - Comfortable Bottom half smelled heavily of smoke.
• Teresa (1/5): I wish I could tell you. - The property seemed fine as far as what I drove into. My father-in-law was rushed to the hospital, but I had to be in Mobile for my grandfather‘s funeral. I called the property several times to inform them of my ETA since we left so late not once throughout those phone calls was I told if I made it there beyond a certain point that my room would be canceled. Because I was driving, I could not write down the person that I spoke to, but I clearly called. When I arrived and called on the lobby phone, as I was directed by the last person I spoke to I was then told that my room was canceled.
• Ontarius (1/5): Bad -
• Danny (6/5): Pleasant - It seemed safer than what I would have expected for that part of town and overall it was pretty clean. They actually had very comfortable pillows although the bed was very small in my room. Besides the hallways and elevator swelling like cigarette smoke, I was woken up three times from cleaning crews wanting to come in my room. They were there to clean up hours before checkout. It was quite annoying because I couldn't get to sleep the night before and really needed to sleep. It's not like they were rude, in fact they were eager to clean the place, but they should have checked and not bothered me. They woke me up three times.
• Ontarius (1/5): Bad -
• Wells (1/5): Burn that mf down and start over - Nothing the shit was nasty awful I walked into my room and walked out didn’t even ask for a refund close that mf down The smell people hanging out in the hallway look like only thing going on in there is people sale drugs and pussy
• tameka (4/5): - The stay here was another watse of money and watse of our discount of 181. The property looked as if it was okay,until we started to relax. Pool was green and unswimmiable. We tried to watch a movie on the lay out couch bed it was broken. Left out to go working at the Jazz fest. Was accused of smoking in room. Had to show at that time we was not in room , was in uber heading downtown, showed time stamped videos and pictures. I have to record everything for work. So this was not a good place to stay. Only good thing was the breakfast and the employee that cooked it Ms.Cleanya was her name. She made it worth staying. We could enjoy amenities. They were not in working condition
• Felipe (10/5): - I liked everything it was small room but very nice with everything on it microwave tv fridge and WiFi
• Carey (1/5): Bad -
• Ontarius (10/5): Tari - It was a decent hotel no complaints
• Connie (1/5): Bad -
• Amanda (10/5): - Was quiet staff was very friendly
• Maxine (5/5): Uncomfortable in a city that we were unfamiliar with. Places to eat were not convenient. Room could have been cleaner. - Bed was comfortable enough and desk clerk was as accommodating as possible with towels and where to find food. Handicap parking was occupied by non handicap identified vehicle’s. Questionable persons hanging out by check in and outside entrance. One of the outlets had a key(?) jammed inside it and was unusable.
• Randel (5/5): Waste of Money - Staff was nice No outside benches for guests, loud guests, drug dealers selling drugs in the parking lot, dope heads hanging out on the property, nasty smells coming from the rooms, No property Security! Our room the TV was broken and we requested it to be fixed but Nobody fixed it and we wasn't compensated for it!
• Billy (8/5): Very good -
• Antonio (10/5): - Very Nice staff/helpful...very clean..love the washer&dryer utility room convenient and very clean...i would definitely stay here again
• Michael (10/5): - Great
• Michael (10/5): - Great
• Michael (10/5): - Great
• Ashlan (8/5): Very good -
• Shakeidria (5/5): Passable -
• Jeannett (5/5): My stay was alright but could have been better! - I didn’t get any breakfast….none was offered! I didn’t like the staff attitudes, nor did I like the water problem they have.
• Charlene (6/5): Just ok. - There was lots of parking. The beds were uncomfortable.
• Ashley (2/5): Bad experience - When I arrived at 8pm to check in the counter was closed. I had to called from their home so they could open the area. The hallways smelled of must and cigarette. When I got to the room the bed was not what I expected. It was a cheap dorm style double bed. The room was at least clean and there was hot water. They only gave me a half a roll of toilet paper, with no extra to fill. The parking lot was sketch at night. There were random people sitting in their vehicles. The next day (checkout is at 11am), the staff knocked at my door at 10am to ask if I was checking out. This was so rude. I was still getting ready. Like if it’s at 10:50am, sure ask then, not a whole hour beforehand. I will never stay here again, let alone another extended stay. Too expensive for what it was.
• WILLIAM A (6/5): - The property and rooms were clean. Unfortunately, when we ran out of toilet paper, we were told they did not have any and had no idea when they would get any. The staff person who told me was NOT apologetic and kind of had an attitude when I asked with 4 floors of rooms in a mostly full hotel what were people to do without toilet paper? I was told they would receive the same answer I got. I asked when they would be getting any and I was told that was a question that a supervisor would have to answer. I found this unacceptable and stated that this is not any way to run a business, especially a hotel. My wife was having numerous hospital tests that day, requiring her to make frequent bathroom trips. My wife and I were forced to go out and purchase our own toilet paper. We will NOT be using this hotel again. Sorry.
• Randel (6/5): Pleasant - Quite Location and Tv didn't work
• Sheterrica (4/5): Disappointing -
• Reeder (7/5): Good -
• Scarbrough (10/5): Exceptional -
• Daniel (2/5): - This place was disgusting in all aspects, you couldn’t pay me to stay here again
• Brandon (2/5): - The key cards didn’t work so had to wait in lobby for 15 mins until someone came to let me in my room and there was no soap or anything in rooms tv didn’t work
• Johnson (7/5): Good - Had Roaches in Room
• Brittney (10/5): I will attend again - Clean and the beds and bathrooms was a must and y’all came through. Nothing
• Pierce (4/5): It was okay for the days I was there - The location of the hotel The tub and shower was backed up no staff until after 10am but besides that it was okay. I really wasn’t there until it was time for bed
• Brown (1/5): Horrible won’t be back - Actually nothing It smelled horrible the bed squeaked couldn’t get towels nor an iron
• Alma (10/5): - Nice hotel, clean and nice people and staff.
• Samuel (4/5): Worst experience 😪 - The mini kitchen in the room. You have to pay additional to have the bedding charge, get towels replaced, and use of the phone in the room. Houes keeping comes every fourteen days to clean the room. The overall experience was a four.
• Lisa (4/5): - Audry day shift desk clerk was very nice. I hope I never have to use this Extended Stay, No clean towels unless you pay for towel service, you have empty your own trash and No Service to your Room until two after two weeks stay. Well I was there visiting friends not moving in. Take my advice this not place to stay, and I paid $100 deposit when I checked in. Now thats funny especially since they're wanted to charge me for fresh towels.
• Paul (10/5): Exceptional -
• Verified traveler (2/5): Inconsistent policies - This particular hotel charges $100 incidentals whereas the other Extended Stay America in Daphne does not. These inconsistent policies are discriminatory to the patrons in the Mobile I-65. In the technological age, everyone has a cell phone and phones in the rooms should be removed. People should not be forced to pay when there is no intent to used landlines.
• James (6/5): - Simple and plain. I never stay there again. I don’t smoke weed and can’t stand the smell of it
• James (6/5): - Weed smell.
• Inez (4/5): - No appliances two small bed was hard
• Alexandria (2/5): - I was greeted with roaches. A dirty tub, a shower head that was rusted shut, and an elevator that is two months past due on its service.The room smelled completely smoked out, even though it’s supposed to be smoke free. The beds are cots very uncomfortable. They don’t even give you plasticware, no iron , no ironing board. I loathed staying here. I had to carry hotshot with me just to use the bathroom. If you want to have a comfortable stay, book elsewhere. I’m used to extended stays being way nicer. That’s what made me book. But the reviews are kind in my opinion. I was scared to walk my dog at night because there are men just hanging around, driving around the parking lot, etc. women do not stay here alone! If you can help it don’t stay here at all. The staff was very kind. That’s the only good thing I have to say.
• jessie (10/5): - customer service was amazing
• Shartisha (4/5): - I killed 3 roches,couldn’t get no clean set of towels are sheets had to buy them are wash the ones I had,took out of my deposit do too I didn’t take out the kitchen trash

Photos