Extended Stay America Select Suites - Phoenix - West

Location: 1360 North 43rd Avenue, Phoenix, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Facilities for disabled guests
• Invoice provided
• Smoke alarms
• 24-hour security
• Key card access
• Express check-in
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Double Room with Two Double Beds - Non-Smoking

  The studio features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The studio features a TV, a dining area, a wardrobe, as well as heating.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Standard Studio, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  1 Double Bed

  Internet - Free WiFi

  Entertainment - 34-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Lever door handles

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

• Standard Double Room - Non-Smoking

  The studio has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The studio features a dining area, a wardrobe, heating and a TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  2 Double Beds

  Internet - Free WiFi

  Entertainment - 34-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Lever door handles

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

Guest Reviews

• Sumlin (1/5): Horrible waste of money - I wasn’t even able to stay at the room.. The fire alarm went off and never went off.. Roaches crawling everywhere and the hallways smell like meth and piss.. Wish I could get my money back Everything about this place was wrong
• THEOPHILE HODARI (1/5): - Nothing Cleaning and customer service
• Omar (1/5): - Initially, the value seemed fair as I would only be sleeping here (maybe 5 hours per night). BEWARE THE ROACHES! If I could give this property/stay a 0 rating, I would have, but that wasn't an option. I should have just walked away when I walked in. The lobby and corridors were dirty, humid and had a very bad smell. When I got to my room, I immediately noticed the door had been tampered with (you could literally see in and out of the room through the gap), Maybe they hoped I didn't notice? Not to mention the bad smell. After bringing this to their attention, they said they would look into moving me into another room but no guarantees? The room that they moved me to looked dirty, had a broken cabinet door hanging by the hinges, a slate on the blinds was broken and the smell wasn't pleasant in this room either. Against my better judgment, I gave it a chance since I'd only be sleeping there a few hours a night. BIG MISTAKE! Aside from those not so pleasant things: - Night 1 wasn't horrible other than the stuff mentioned above and the terribly thin mattress. - Night 2 I believe someone (a staff memeber) without any type of notice (no communication) or permission was in my room to leave a notice that pest control would be spraying on Monday with very vague details. Odd, right? - Night 3 I was woken up at 4am to someone pounding on the shared wall consistently for around 5-10 minutes. - Night 4 when I got back to my room around 11pm I was using the restroom, 3 roaches fell on my head/shoulders. I managed to kill 1 of them. Needless to say, that was the straw that broke the camels back. I packed my stuff and left immediately. Now I have to worry if any got into my suitcase.
• Ortega (1/5): - Nothing Could not check in at arrival
• Juan Estrella (1/5): -
• Juan Estrella (1/5): La peor inversión! - Nada fue la peor experiencia que he tenido . El lugar más asqueroso en el que eh estado. 1 el personal de recepción de lo peor,solo una mujer blanca trataba con respeto a todos 2 las habitaciones eran un asco reserve por 1 mes y no soporte tanta mugre e insectos. Chinches,cucarachas y la suciedad
• Lisa (1/5): - Ekkert Alt
• Barbaraanne (1/5): - Location nothing more I didn't even use the room and wanted to get my money returned or even a chance to stay at a sister property. I only stayed in the hotel room for an hour and left due to being the worst room that I have ever been in.
• Oscar (1/5): We didn’t have a room. Trash - I didn’t like that our reservation was cancelled. We had a 10pm check in and had nowhere else to go
• John (1/5): -
• Cornell (1/5): -
• Jason (10/5): Didn’t stay in a room at all. Was promptly and rudely turned away without a room. - No room. Turned away. No room turned away with several other people
• Crandall (1/5): Don't stay here! - Nothing really Dirty, smelled bad, lots of shady characters around. Seems its really a facility for the near homeless.
• Yazmin (5/5): -
• Ludu (1/5): Shity - I liked nothing it was there bugs and shots , smelling weed and all the other stuffs
• Iris (1/5): horrible worst hotel ever - it was nice you guys cancelled my room without notifying me, so disrespectful and unprofessional
• A (10/5): -
• Mario (5/5): -
• Dulce (4/5): Staff was very nice, room was clean, but overall appearance of hotel is old and run down. -
• Kelly (9/5): It was good and quiet - It was comfortable and clean Cleanliness
• Andrea (1/5): We didn’t stay, left immediately - Nothing! Everything, water in bathroom was running and wouldn’t shut off, bugs on the floor,dirty stove top and fridge. Smelled like pot.
• Glenda (10/5): -
• Emmanuel (1/5): Avoid this establishment and pay the extra you deserve it you owe it to yourself - Proximity to freeway access The Place was filthy and the bed was broken the place smelled like cat pee
• Ivan (3/5): not going back - Nothing The front desk was always closed, I had to called and wait a lot while check in or out. The property smells so much as cigarettes and the room was not well clean. We found hairs everywhere and under the bed was a lot of dust, like two of the pillows were in bad conditions, just a poor experience.
• Tammy (1/5): -
• Susanne (1/5): Sleepless due to the bugs - Walked into my room at 10pm, the window blind was up, window open with torn screen, and cockroaches in the tub, on the wall and on th floor. Called down to front office and they said they only had a smoking room available.
• Pablo (3/5): - Muy sucio y con olor
• Jung Hak (1/5): - 너무 불결 했다 그냥 안좋았다
• Zaykayla (1/5): - Nothing It had roach coming out the ac vent and dead roach
• Juan (10/5): -
• Lindstedt (10/5): -
• Lawrence (5/5): -
• ESHIEMOMOH (1/5): scam, no wifi. fake place -
• Alexis (7/5): - Quite, the view Bathroom sink was broken and leaked water all over duffel bags
• Fabian (10/5): -
• Claudia janneth (5/5): - Si, pero no había shampoo en las habitaciones y se veían un poco sucias . Sucio
• Krystal (2/5): - Stayed in room 420 for one night. The room is infested with cockroaches! My shoes were sticking to the floor because it was dirty. The walls were dirty. The room smells like someone cooked fish in it. The AC unit was disgustingly dirty. This room has not had a proper cleaning in a VERY LONG TIME. This hotel needs a DEEP CLEANING AND PEST CONTROL IMMEDIATELY!! There are homeless people in the parking lot. Staff was nice. I informed housekeeping and the front desk upon checkout of the cockroaches, hopefully they do something about it since it's a health hazard. I would NOT stay here again even of I was paid for it.
• Cisneros (1/5): WE COULD NOT STATY - THE SYSTEM WAS DOWN AND WE COULD NOT GET OUR ROOMS. AT THAT TIME WE HAD TO FIND ANOTHER PLACE TO STAY JC THE PERSON AT THE FRONT DESK COULD NOT GIVE US OUR ROOMS DUE TO SYSTEM DOWN JC
• Joseph (2/5): TERRIBLE - Roaches, dead and alive. The whole floor had a smell
• Ashely (2/5): - Room 133 was discussing!! Roaches dirty bathroom bugs on floor walls covered with hands prints
• THERESA (2/5): - They gave us a absolutely dirty nasty room it wasn't even clean there was food, trash the bed wasn't even made the blankets where on the floor it was all around nasty.i walked right out and asked for a refund..
• Lucas (2/5): Literal scam. Not even worth trying - Wasn’t even allowed to stay. Tried to check in just after midnight, sign in lobby area to call number to check in. Called and they said check in is closed and I had to contact who I booked though. Lied on the phone saying my booking provider (Hotels.com) was legally required to provide me a place to stay tonight. Tried to contact hotels.com and the agent said that was an obvious lie, they contacted the hotel and he admitted to me through the chat that this is the worst property he has interacted with. Forced to get something more expensive last minute. Agent tried to get me a refund but hotel refused several times. Only got a refund because I sent an email to Hotels.com legal which meant they’re out of that money and not the hotel. Total scammers.
• Verified traveler (2/5): unsafe hotel due to disregardful front desk staff - the front desk staff including hotel manager behaved like children, extremely hostile, agressive, unprofeasional, rude and highly disreapectful. And without just cause, they kicked me out of the room i had paid for by a dv survivors emergency services organization with a remaining night stay they stole from me. all this despite knowing I was relocated due to dv and kicking me out without an immediate refund of the remaining night stay, the hotel front desk staff put my life at risk of significant danger. I am appalled at the horrendous behaviors of the staff at this hotel and they should feel ashamed of how they acted and the harm they caused another human life! period thanks
• David (10/5): - Good
• Julio (6/5): - .
• eadriana (2/5): - the rooms are full of roaches and they will lie like somebody came to spray. they only clean the rooms once every 2 weeks. hallways and elevators extremely dirty. internet extremely slow. they charge for new linen even though they dont clean the rooms your whole visit. sheets had stains when i first got here. its not clean at all i would not recommend. needs to be torn down and remodeled
• Larry (2/5): - I do apologize for the 1⭐, but I never had the opportunity the stay at an Extended Stay. So, I know nothing about the facility, staff, room, or stay. I tried booking the room for a couple nights but for whatever reason it wasn't going through, so I thought that was the end of it until a day or two later when I was billed. I was super confused, because I never received confirmation or anything. Just a page that went blank while I was trying to book, then being charged. So, yeah.... definitely not happy about being billed for somewhere I never stayed. Horrible!
• Cindy (4/5): - The staff was great and helpful my only complain about this hotel is that the room was old you can tell by hot the bath tub looks, the bed was no comfortable and small, and there was no TV in the room. I have stayed at better looking Extended Stay's. This one was run down.
• Rodrigo (10/5): - Amazing
• Frank (2/5): - I showed up after a concert I went to and they would not let me check in because it was after midnight. That’s was never mentioned to me at all…
• Jesus Abel (9/5): - El lugar está bien, para estar unos días, cuenta con cocina para preparar alimentos La cama, cobijas y almohada tenían olores muy pocos agradables, las toallas estaban sucias
• Dana (8/5): - nothing to share
• Verified traveler (10/5): - My stay was fantastic.welcoming receptionist and Smooth check in process for the win. Very satisfied with the stay.
• Tracy (2/5): - My husband and I are homeless someone gave us money to get a room to get off the streets for a night and the heartless female wouldn't let my husband stay in the room with me because his wallet was stolen and he didn't have his driver's license
• Najeda (4/5): Rude GSR - Rude immature GSR SHOUKDNT HAVE UNPROFESSIONAL KIDS EORKUN AT FRONT DESK
• Marc (2/5): - Gross, roaches everywhere. Weird hours for the staff, front desk leaves at 10pm. I checked out four days early due to how gross it was losing money but it was worth it
• Elena (2/5): - It’s a scam I didn’t even stay here and they still charged me
• Verified traveler (10/5): Pretty good - The stay was ok. I could tell they were in the middle of improvements. But the bed was comfortable and the room had everything I needed
• Armando (10/5): - Staff was very friendly and welcoming. Room was clean, and quiet. Most importantly, there was parking for my truck.
• Erica (2/5): - Smells very bad like cigarette smoke all through the hallways and the rooms especially I couldn’t sleep much with the smell but I had no choice
• Ashley (1/5): Bad -
• Olgy (10/5): - No early checking
• Cathleene (10/5): - Raquel and the staff have done a great job at making me feel comfortable and gave excellent customer service as well as made my getting in as easy as it can be....
• Geraldine (4/5): Worst stay ever!!1 - The room smelled like smoke from the time I arrived. I asked for a non-smoking room. The second day was horrible. I had to open the window and spray Lysol, and turn on the fan in the bathroom in order to breathe. I found out that smokers were placed on the third floor and I was on the fourth floor. Why would management place smokers below a floor? Smoke travels upwards. There was construction taking place on the first floor, where I asked to be placed in the beginning. There was a man outside with a woman in a wheelchair, smoking and would not move as I was backing out. Then there was a man with a dog and a cat, with his clothes and the rest of his belongings outside on the sidewalk. It is a dump!
• Michael (8/5): Very good -
• I9371LItoddp (2/5): Unholy place, despite outward appearance! - Please just make sure people who are traveling, like on vacation, with any dignity do not stay. This is an unholy, smelly place. Offering a refund should be a top priority. There is no way a person would know how low quality this place is. I cannot in good conscience allow anyone to rent, or stay for a night, without warning them.
• Francisco Javier Contreras (2/5): - It’s a trap house, I checked in and I checkout the same night.
• Robert (2/5): Awful - This hotel should be avoided at all costs. Unfinished drywall. Holes in walls. Odorous. Cheap and rickety beds and furniture.
• Alexander (1/5): Bad -
• Cesario (3/5): Poor -
• Kristin (4/5): - This property was very unsafe, dirty walls and sheets had stains. People outside look sketchy. I felt bad for booking this hotel with my kids.
• Lilia (2/5): - There was roaches in the room. Floor in the restroom was un-even. Some light were out.
• Erik (2/5): Embarrassing - No hot water I didnt get to shower i called the front desk and they said when they have time they would Take a look
• Lakia (8/5): - NA
• DALY (2/5): - Wasn't clean enough cockroaches all over the place
• Azua (1/5): Reservation never honored - I can't say my reservation was never honored. The fact that I payed $256.00 and my reservation wasn't honored at all. I'm still waiting on the refund from this booking.
• Verified traveler (4/5): Needs cleaning up. - This place needs some cleaning up. It all started when we walked into the room. There were roaches. Floors, bath tub and toliet needs some cleaning. It was gross. Beds were hard. Too much noise outside. Even tho we were on the top floor. Never again will my family and I stay there.
• Juan R. (2/5): - I would not stay there again, it looks ok on the outside but once you go inside everything is dirty, smelly, old wormed furniture, broken bathroom door, hookers and drug addicts outside the front door and the staff not friendly, not professional, no receptionist in the morning until 9:00am (10:00 am) on weekends. Beware you will have a scary experience if you diside to stay there.
• Verified traveler (2/5): Avoid - Roaches in the toilet and crickets in the tub. Hairs in the towels... the list goes on and on. The elevator works and my car was not broken into.
• Gilbert (2/5): - I was not allowed to check in and need to send for a refund. They said the office was closed. It was after 12.
• Tom (10/5): Exceptional -
• Tracy (2/5): - Been here for a week the staff wonderful area bad the other night they didn’t have toilet paper for us that was included in the role. They did not compensate me for I had to go pay for toilet paper.
• Martha (2/5): - Bad
• Tracy (4/5): - They ran out of toilet paper and I had to go buy my own toilet paper
• Nadine (1/5): Do better. - Nothing. Room was dirty, roaches crawling around, door had no lock, tub was dirty, stains on the bed/blanket, no curtain for the windows, smelled like cigarettes and weed, staff were rude.
• Duc (4/5): Disappointing - No
• Tracy (10/5): - Staff was wonderful, very polite very helpful but the area not a good area
• Cassandra (4/5): Would not stay again - Subpar cleanliness, bed was a mattress on a frame. It appears that many people live in this hotel long term.
• Tracy (10/5): - There was the front desk person, whose name is Sabrina very polite very courteous helpful to five stars for Sabrina
• Marlene (2/5): Never again - Never again. Outside looks newer...inside NOT kept up. Smelly and filthey carpet down hallways. ROOM: Bare bines....pillows set on a table, no blanket at all...not on bed nor in room at all. Floor non carpet tacky/stickey. Bathroom - one bar of soap on tub, nothing nothing else. Had kitchen but no cups nor coffee or anything. Felt like a prison cell (or as i imagine) LOUD almost all night. We had event immediately after checkin, si when we returned ww expected to ask at frint desk for blanket and hand towls and cups....to our surprise, no one on duty at all. Had to use hotel key to come in at all. Wey u nervi g - while we are grown women staying, I would not have felt comfortable recommending my 20-something daugher to stay here. This was discounte price at $135...was worth about $35
• Philias (7/5): Good -
• Shari (10/5): - Clean and quiet
• Brenda (10/5): - Customer service all the employees were great and did beyond their call of duty they were excellent
• Donna (6/5): - This was not like an extended stay. They're were no dishes, no ice machine, the tv remote didn't work. The keys didn't work at first, i had to take them back. This was an overnight stay not an extended stay. It was the absolute bare minimum for a hotel.
• Stevon (2/5): - I need a refund I canceled soon as I walked in
• sait (2/5): - No
• Diganto (4/5): - Property is ok but the rooms provided were dirty . The bathroom wasn’t clean . I was traveling with family and had a overnight stay . There were roaches near the refrigerator area , bed was clean , bathroom was dirty and toilet wasn’t even flushed since the last use. For the price one should expect breakfast but they don’t serve .
• Ryan (1/5): Absolutely disgusted with staff. - Property did not let me check in to my room after traveling 10 hours on the road. And took my money with no refund after being turned down at front desk for arriving at 2am. When reservation was made and prepaid. Staff. Terrible. Long 10 hour drive and turned down access to a room I already bought because it’s 2 hours after midnight.
• Verified traveler (4/5): - Roaches, stained carpeting, leaking tub, plugged tub, hallways and room smell of fish/trash similar to a dumpster.
• Ever (2/5): - Just terrible

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