Extended Stay America Select Suites - Birmingham - Bessemer

Location: 5535 Academy Way, Bessemer, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Facilities for disabled guests
• Non-smoking throughout
• Invoice provided
• Smoke alarms
• 24-hour security
• Key card access
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Secured parking

Rooms Available

• Standard Double Room - Non-Smoking

  The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The fully equipped kitchenette has a stovetop, a refrigerator and a microwave. This double room provides a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double Room with Sofa Bed - Accessible/Non-Smoking

  Guests can make meals in the kitchenette that features a stovetop, a refrigerator and a microwave. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room with Two Double Beds - Non-Smoking

  The kitchenette has a stovetop, a refrigerator and a microwave. This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• davis (9/5): -
• davis (10/5): -
• Sarah (4/5): - Okay location... Staff was nice... Roaches alive & dead VERY overwhelming smell in the room (I think may have been bug bombs) Price was expensive for the room AC didn't want to work Bath tub was not connected to the floor/wall (it moved when you moved) Bathroom vent did not work
• AMANDA (8/5): -
• Stephen (2/5): - Nothing. Room smelled like mold, bed was hard.
• Miller (10/5): -
• Kayla (1/5): -
• Daniel (3/5): -
• Jordan (10/5): -
• Mary (1/5): Horrible experience.. - Nothing The lady at the front desk was very rude and would not check us in. And she kept charging my debit card.
• Maurice (6/5): Beside the bugs they an ants it was ok - It was close too everything The bugs ants an roaches
• Janeal (1/5): -
• Mary (10/5): -
• Small (10/5): -
• ashley (10/5): - Soft beds clean rooms nice workers Door keys didn't like to work right
• Ruben (4/5): Needs improvement and better customer service - Elevator was broken.Stove top burner was broken and only one side worked. I had problem with bugs coming through window and I had window closed the whole time. Most of the staff wasn’t very helpful. Left early cuz of bugs
• Alisha (10/5): - The property and staff are great.
• John (1/5): I will never stay at this place again. - The person at the front desk was pleasant. Foyer had trash, several people loitering outside, room smelled. I only stayed for one hour and left.
• INGRAM (2/5): - THE PLACE WAS NASTY AND TV DID NOT WORK AND THE STAFF DID NOTHING TO HELP AND THE POLICE WAS VERY ACTIVE IN THE BUILDING ALLLLL NIGHT..HORRIBLE
• crystal (1/5): - There’s roaches in the room so I didn’t stay!!!
• Verified traveler (2/5): Unsatisfied customer ripped off - It wasn't no rooms available, it wasn't the hotel it was you guys, you guys allowed to book this, and refused to refund my discount, I wouldn't recommend booking through this company.
• Kathy (5/5): -
• Evelyn (1/5): Just horrible customer service!A complete rip off - I never stayed it this property. They had no availability. The stated they were adjusting a room a customer. That’s how I was able to book. I had not received my refund even though I didn’t stay there. They are blaming booking and bookings blaming them. I just need my refund. It’s quite simple. I never stayed there. Give me my money back No availability but took my money anyway and refuse to give me my refund!
• Paul (1/5): Garbage - There roaches in our first room. We got another room and it had roaches. We smelled Marijuana throughout the building. We got our money back. DISGUSTING!!! LEAVING!
• reepal (6/5): - no roaches. Front desk was helpful. rooms and beddings were not cleaned. don't feel vehicles were safe there.
• Braxton (5/5): Passable - The workers. The small bed and the bathroom small
• Shermonia (3/5): Not going back - The whole building smells like smoke
• Adrian (10/5): - Recomendable
• Patrick (4/5): - More of a low income apartment facility than a hotel
• Latisha (10/5): Exceptional -
• Quinn (1/5): Worst Experience Ever - Nobody bothered us that's for sure. I didn't like booking a room just to get there to find out they didn't have it available and had to cancel stating that they only had rooms that were more expensive available and then we had to spend even more money to book another room with them and they canceled that room by mistake 2 minutes after we booked it. Then they issued us a receipt for a full refund that they still have not reimbursed us for. Then after having to pay her again to book another room had to wait 14 hours in the parking lot before we could even use it. So they they robbed us.fot one, Put us out of pocket, and made us miss what we even came to town for. So the overall visit was extremely terrible and uncomfortable. The worst stay I've ever experienced.
• Marissa (4/5): - Our tv wouldn’t work after using multiple remotes and out fridge was covered in rust.
• Samuel (4/5): - This place is run down. There was a fight in the back parking lot at 1 in the morning. Whole place smelled like weed.
• Dan (10/5): - The young man running the desk is super helpful and nice. The hotel is clean but not super luxurious, I prefer that it does not have carpet as that always smells. I think they made traveling with a dog nice, this is my second time staying here and everybody has been very nice. I like the hotel and people. Very good for the price.
• Adrian (10/5): - We have a crew staying at the hotel and we are satisfied!
• Jonathan (9/5): Superb -
• Jodi (2/5): Overall I would not recommend staying here with your family. - The beds were very comfortable. The exterior of the place was very nasty with trash and cigarettes EVERYWHERE. There were also very large rodent boxes outside the hotel. I’m guessing these were large mouse traps. Our room was nice but there were roaches in the tub and the shower head was taped to the wall. The hotel itself was very outdated.
• Diona (4/5): It was yucky.Don’t waste your money - Elevator that worked. Beds were comfortable. Size of room was nice. No ice. Rusty appliances. TV that didn’t work properly. One towel for three people. No shampoo. Bug was seen.
• Tabitha (4/5): - The roaches
• Kimberly (10/5): - Easy and comfortable
• Tamaria t (4/5): - Its cool
• carlos (2/5): - Couldn't stay there , my room was dirty They gave me a different room and it was dirty as well. I left and ask for a refund.
• Henry (1/5): Bad - Me and another guest got our windows busted out some woman and man outside that night doing the most . The next morning our property is damaged.Dont know this lady or man from a can of paint.smh😡
• Shannon (4/5): - The fire alarm randomly went off. There was a weird bumping sound coming from my bathroom that i could hear from bed. The staff wasn’t around for me to check in because of the time frame office is open. The lobby phone didnt work to get staff member for check in during after hours.
• Henry (2/5): - My window got busted out at that property.They had a lady screaming running around outside saying help call the police .We called the police the police came but she had left. Then they he next morning my window was busted out of my car. The next day a man in a renter truck his window was busted out that morning.I don’t know what’s going on at that property but someone is going to get hurt .I left never going back👌
• Kaylee (6/5): - The evening shift front desk clerk very rude would not help me and said it was not her problem I was charged twice for my stay, I had to wait for the manager the next day which she was nice and professional
• Hurles (2/5): - The staff was extremely nice and professional. The issue I had was the smell of marijuana and cigarette smoke. Also someone urinated in the elevator. After it was mopped, the elevator smelled like urine and old mop water.
• Leroy (7/5): Good -
• Bct (10/5): Would like to stay again - Nice staff Everything was good
• House (7/5): Good -
• Tanya (10/5): Happy customer. - This hotel was awesome this place was super clean and management was always on top of any problems. It felt like home.♥️
• Tanya (10/5): Happy customer - The Manager is so professional and very well spoken. The place is extremely clean and always smell like a slice of heaven rain sleet or snow I love it.
• Gloria (8/5): Very good -
• serena (2/5): - The smell was terrible. After arrived no one was at the front desk, had to call the hotel and wait more than 30 minutes for someone to check me in. The room was in very bad condition. The key to open the water on the tub was broken. And no hot water.
• Mallory (10/5): Exceptional -
• Latoyia (5/5): Passable - It was in a nice area. It stunk and wasn’t kept up well at all.
• Carlos (10/5): - Nice
• Judson (1/5): Bad -
• Kevin (6/5): - Good
• RaQuashia (2/5): - Disgusting. Shouldn't even be opened.
• Ebonie (2/5): - .
• Kevin (10/5): - It’s great
• Hunter (2/5): Terrible experience - It was very loud smelled awful got woke up to leave at 8:45 am and no towels in the room at all bed was uncomfortable and sheets and blankets smelled awful
• Briana (4/5): - The staff at extended stay was great but the property, not so much. The first room that I was given looked as if someone had been sleeping in the bed, some had taken a poop in the toilet and did not flush it, and the door was already open when I made It to the room. The front desk clerk gave me another room and when I tried To gain access inside, the key card got stuck in the door. So he had to give me another room. Once I was Finally able to get inside of a room, it wasn’t too good and it wasn’t too bad. The refrigerator had rust all over it. And so did the outside of the tub. The handle to turn the water on in the bathroom sink was broken so I had To brush my teeth in the kitchen sink. The room had a very wet like smell to it. The building said no smoking but the entire hallway, lobby, and elevator smelled like cigarettes. I’ve stayed in extended stay hotels in other states and they have always been great. This was a last minute reservation with a late check in due to my air b&b not being up to par so I’m glad that they did accommodate me but I will Not be returning.
• Angela (6/5): - Wouldn't
• Ladyb (10/5): Exceptional -
• Shuntaè (2/5): - My Tv Didn't Work In My Room..The Floor Was Not Swept The Water Was Cool It Was A Bad Experience And On Top Of That Roaches Was In The Room.. 😤 Ill Never Go Back
• Urdaneta (1/5): Bad service - I couldn’t stay there I made a reservation via Booking with payment at the front desk. When I arrived, I called because the front desk was closed. The woman told me, 'There are no rooms available.' I insisted that I had a Booking reservation, gave her my name, and she still said there were no rooms. She apologized. The next day, they charged me for the room as if I had stayed. This is unethical behavior from that place. In a few words, they stole from me, and no one is giving me an answer.
• Jerielyn (4/5): - The floor was so slippery and nasty. Not enough towels provided. The sheets had stains on them.
• Joshua (8/5): - Staff are fantastic and friendly!
• Antonio (1/5): Bad -
• Devante (10/5): - It was clean and had everything we needed
• Courtney (2/5): - Can’t connect tv to WiFi to use any kind of Netflix,Hulu, etc. had 3 channels, remote didn’t work , had to get a new one and it still didn’t work. Someone pulled fire alarm and everyone had to go outside to get away from noise. Beds are uncomfortable. The only good thing about our stay is that it’s clean. That’s it.
• Alejandro (10/5): Exceptional -
• Briggins (9/5): Superb -
• Lawshe (6/5): Pleasant - Roaches in my room bad.
• Heather (1/5): Bad - No one to check us in after 10 pm. I am thankful the front clerk called to confirm & advised no one would be available. She refunded my money & apologized the booking.com website said 24 hour check in available.
• Yobanny (10/5): - Best place to relax.
• Kaila (10/5): Exceptional -
• Rapheal (1/5): Bad -
• Jabarae (8/5): Very good -
• mathurin (2/5): - Limited services
• Renwick (1/5): The stay was very disappointing, - N/A The smell that lingers in the hallways. The Drugs
• Anthony (10/5): - Great desk staff
• Robert (8/5): Very good -
• Cara (10/5): - Thw staff were great and the hotel was clean.
• Zurabi (6/5): - zz
• Jobe (6/5): - Highway noise was load and constant.
• David (1/5): Miserable - Nothing We tried the reach Booking.com We had to leave after Friday night, there were cock roaches and I didn’t feel safe in the parking lot. People pounding on my coworkers door in the middle of the night. This was the worse stay I’ve ever had at a hotel.
• Alicia (10/5): - The customer service and location
• Alfredo (1/5): Bad -
• Deborah (3/5): Dirty and locked out - Convenient and cost Floors dirty in room, door locks not working and had to have front desk let me in all the time.
• Jimmy (4/5): - Location was dingy and smelled. No ice in the refrigerators
• Ashley (10/5): Nice staff - Smelled very clean Having to pay for a replacement of rags and towels
• David (8/5): - Odor in room. Probably cleaners but unpleasant and not much air flow.
• Jason (1/5): Bad -
• Cedric (10/5): - The Staff Is Very Friendly, And Are Always Available.
• Andrew (8/5): - It was okay being positioned next to an interstate.
• Sigourney (2/5): ITS GIVING MOTEL 6 - It took me an extra 30 minutes to check in because they didn’t have the room cleaned so I checked in about 340. I was OK with the fact that they told me I was gonna have to use the key multiple times because the way their locks were not properly installed. When I got in the room, the refrigerator has a disgusting orange corrosion. I guess that the tub had as well. There was no shower curtain on the tub. The shower didn’t properly work when I attempted to turn the water on it was extremely hard and then it would not turn off. I had to call the property to get it turned off and it’s still Only went down to a drip. There was roaches baby ones going down the hall as I am making my way towards the room. It was not giving extended stay. It was giving Motel 6 and it was by far the worst stay I’ve had an extended stay, and I always stay at extended stay. I told people about this and I was supposed to be contacted within 72 hours and no one has said anything.
• Mamie (1/5): My room was completely nasty - The staff Nothing

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