Extended Stay America Select Suites - Lubbock - West

Location: 2311 West Loop 289, Lubbock, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Key card access
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Secured parking

Rooms Available

• Standard Studio, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  1 Double Bed

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 34-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, towels, and soap

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Separate sitting area
  • High-speed internet access
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

• Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  2 Double Beds

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 34-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, towels, and soap

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Separate sitting area
  • High-speed internet access
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

• Standard Single Room

  The fully equipped kitchen features a stovetop, a refrigerator and a microwave. The spacious double room offers air conditioning and a wardrobe, as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard Double Room

  The spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a bath. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator and a microwave. This double room features heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double Room

  Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator and a microwave. The spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a bath. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Single Room

  The single room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath. Guests can make meals in the kitchen that features a stovetop, a refrigerator and a microwave. This single room provides heating and a flat-screen TV.

  Max Occupancy: 2 (1 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Aleigha (8/5): -
• Kate (4/5): Not worth it. - Price Walls are paper thin, yelling in the hallway at 4am, no breakfast
• Monita (1/5): My stay was not acceptable and when I asked for the manager to call - I never heard from Hilda - The room was clean the staff, the rate and the rudeness of the staff was not acceptable. I was charged for a 2 bed room and was put in a room with 1 bed and was told I was charged for the premium room- When I booked a single bed room, it was cancelled due to overbooking and than I was called and told they could get me a 2 bed room and paid the difference, but still ended up with a 1 bed- not acceptable, i asked to speak to a manager and none was on site- asked to be called and no call
• Larry (7/5): -
• Megan (2/5): Wouldn’t stay again. The price was good but nothing else. - I liked the cost. The bed was loud. Every time I moved when I was sleeping, I woke up. We had to plug our tv in because it wasn’t working. The plate cover on the shower head was falling off the wall. The part you hang your clothes on was rusty. The other room the tv didn’t work at all and the same problems.
• Kenbaron (6/5): -
• Stephanie (5/5): - Conveniently located Dog hair all through and through the sheets
• Tammy (6/5): Convenient but needs better cleaning - Location was good. I was not disclosed the extra fee for my pet until I got there. I booked a 10 day stay and they do not offer room service or provide clean towels if you do not pay for the linen service. My room was dirty after I paid a $400 cleaning fee for a small dog. A sweet cleaning lady came and made it right but it should have been clean feom the beginning. The room needed a deep clean!
• Joel (1/5): - Couldn't even book my room no one at front desk, waited 2hrs to not be able to get the room I booked.. And pretty sure got charged for it. So nothing to like about that. Everything
• Yesenia (2/5): -
• Covington (7/5): -
• Granado (6/5): -
• tejana (Frances Maljevac) (10/5): - All of it 😁 It was all 👍 good
• San Juanita (1/5): I ended up leaving and going to a nicer hotel. You get what you pay for!! - The lady at the front desk gave me someone else’s room. A room that was already occupied. I walked into a room full of people, turned around and walked right back out.
• Catarino7 (10/5): Perfect - The staff and the cleanses of the facility Loved everything
• Andrea (10/5): -
• Mario (9/5): -
• Anayely (10/5): -
• Florence (3/5): There was nowhere to go or I would have left. - There was no breakfast. Very expensive. And they ruined my grandsons tennis with the water leak they had going on. I almost slipped on the way out. The front was flooded in water. The closet space was also full of water. All I got was an “I’m sorry his shoes were ruined but they never offered to give me a discount on the outrageously over priced room. Clean towels for starters. The towels had stains that scared me!
• David (2/5): Would not recommend - The front clerk was polite Room smelled like an ash tray. Front desk said that Booking.com placed us in a smoking room. All they could offer us was clean bedding and room spray. We received by email that the building was a smoke free building and would be charged $250 for smoking
• Michael (3/5): Not a good experience at all. - Staff was very helpful. Hilda was awesome. The entire hotel (hallways, elevator, and the room) reeked of cigarette's. The fact that the hotel jacks the prices up for the Texas Tech game is highway robbery. If the price for a room is that high the room should meet the expectations of the price. The bed was beyond uncomfortable, the chairs in the room were just hard plastic, there was mold on the shower curtain, calcium buildup on the tub drain, and the microwave was dirty. With all the issues encountered I ended up checking out a day early and went to another hotel. It was so bad I was willing to eat the cost of the second day I paid for just to go to another hotel that I would feel comfortable at.
• Cheri (10/5): I would go stay again - Yall was very friendly and helpful
• Danny (6/5): -
• Garcia (8/5): -
• yer (8/5): -
• jonathan (1/5): -
• Terrance (9/5): - Location, was great
• Jennifer (3/5): - It smelt really bad when you walked in, and in the elevator! Bath tube was dirty and so was the refrigerator
• M (8/5): -
• Smith (5/5): - I like the fact that the booking site does not mention anything about a $125 pet fee which would have completely screwed me out of a hotel if I didnt have a back up plan.... You need to fix the pricing because 340 for 5 nights plus an additional 125 is crazy man no one is going to be prepared for any fees if you have a set rate on one site and get to the place to pay even more
• John (5/5): -
• Jennisse (8/5): -
• MARIA (8/5): - The room is too small
• Tammy (1/5): - Nothing we couldn’t even check in we got there @830 and no one was there
• Yer (9/5): - The staff who helped me was very very nice, respectful, and helpful. It doesnt have shower supplies or a blow dryer.
• Martha (9/5): -
• Chris (2/5): Very poor - Dirtiest place i have ever stayed at Dirty and not clean
• pedro (1/5): -
• Cisneros (3/5): I would not stay here again unless they re-do the rooms from a permanent damage perspective of smoke - Staff was nice and rooms were "cleaned", none of the issues were due to staff or actual building etc. Room smelled like a smokestack (non smoking). Had to open window. While things had been cleaned, the room felt dirty from the yellowing of the ceiling and restroom from smoke. Looked like someone's apt that they smoke in / live in. Overpriced by about 3x value just due to parent's weekend at Tech
• Omolola (3/5): -
• Kayla (7/5): -
• Belinda (10/5): -
• Belinda (10/5): -
• Yeok Boo (1/5): -
• Andrew (7/5): -
• Roy (8/5): - Clean room and friendly staff.
• Belinda (10/5): -
• Asmussen (5/5): - Great price, great staff, very clean Junk cars in the parking lot. Extended 1day. Internet cut off at 11am, check out time, and wouldn't work until I rechecked in at 3pm. Apparently, there is no work around for rebooking a room with no interruption. Waiting for a front desk person while my food gets cold.
• erick (10/5): - Súper bien , amables y muy limpio
• erick (10/5): -
• Sharon (1/5): Not good. Would not recommend to anyone. - Not much. It is very run down. Faucet is broken. Was told there would be no shampoo or conditioner provided. Why did Booking.com recommend this place to me. Will not be using Booking again . Sticking to Vrbo. Toilet obviously not cleaned as there was poop stains in toilet. Broken kitchen sink. No toiletries at all! When I called to ask why they did not have shampoo or soap I was told they do not provide that service. I complained and she said they could give me some. Microwave was nasty.
• DEMETRICE (6/5): - Staff
• maria (10/5): -
• Mario (10/5): -
• Delao (1/5): -
• Jesus (10/5): -
• Summer (1/5): Embarrassing, hurtful - Location They closed the front office and my key wouldn’t work . I had to go to bathroom and we called and called the number that was posted . Then someone came in and said the girl was out back in a car with a guy so my daughter went back there and she was smoking weed and then she ran into building and I was upset bc I had been there so long and I raised my voice telling her we had been calling n calling and knocking . She asked me to lower my voice I did and asked to speak to manager then she called police and I still had 3 days left of my stay and the kicked me off property and police had to stand there while I got all my stuff loaded up in my car and I had to cut my stay with my daughter that I only get to see one time a year short and they said they were going to refund my money but then they said it was done through y’all I called y’all and talked with someone and they needed my confirmation number but I was driving I told them I would call back in a hr then I got like a fax number so it’s still unresolved and i will never stay at one of them and I’m worried about booking through yall bc I didn’t get my money back yet
• Valadez (10/5): - Cleaniss and staff was very respectful
• Glenn (10/5): I would stay there again for sure - I like that it was quite and peaceful. The lady at the front desk was so nice and very helpful Can't say I didn't
• Glenn (10/5): I would for sure stay again - I like that the front desk lady was so nice and helpful I enjoyed my stay
• Tao (10/5): - nice clean
• Toni (7/5): Good -
• Placido (10/5): - Hotel was clean loved that it had a mini kitchen to heat up food
• Kupcov (2/5): Very poor -
• Vickie (10/5): Exceptional - How there was a person there after hours on the property and hadn't issue that caused me to not be able to stay and was told I would be reimbursed the 60 dollars I paid. Still waiting on the refund
• Sally (4/5): Disappointing - Location and a full size frig. The bed was springy and lumpy, no coffee maker, hairdryer, ice machine, and no hot water
• Shamedria (10/5): Exceptional -
• ANA (4/5): - Roaches in the room
• Salazar (9/5): Superb -
• Evelyn (7/5): Good - Room was clean😊
• Bobbie (9/5): It was nice to have such friendly staff during a time when I needed that.they remember your names well - The staff No area without weeds for my service animal
• Leticia (9/5): Superb - There was a Barking dog on my floor wasn't to bad but definitely not quite Clean
• Joe (10/5): - Overall great serice abd experience!!
• Aarianna (5/5): A quiet clean stay mostly. - Friendly staff, clean rooms, fresh towels No television the entire stay, bed was too soft. Room next door was hitting the wall.
• Jan (1/5): Bad - Front desk did not open the door, we were stuck
• Jesse (8/5): Very good - Safe clean environment Housekeeping does not do daily restocking of towels
• Elaine (10/5): Exceptional -
• Stacy (6/5): Pleasant - the price was great. we could only get 4 channels on the TV and wifi was sporatic.
• W4510QUallenr (10/5): Great Rooms and Awesome Staff - Stay here with my family for a few weeks while we waited to get into our rental home and this place was better than I expected. The rooms were big and clean and had a full kitchen and the staff was helpful and friendly. Also definitely affordable as well
• T6039AIjessicar (10/5): Great Rooms & Great Staff - Stayed here for 2 weeks with my family while we waited to get into a rental home. The rooms were big and more importantly clean. Large fridge and stove were included in the room which was a bonus. And the staff made the two weeks go by quickly and smoothly. The general manager Jamie and her staff really from what I saw and experienced tried to make sure that the customers in the people that stay here are happy.
• Hood (10/5): Exceptional - Everyone was so nice Jerry was most nice person always happy and checking on you ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ The staff and everything was so clean ☆☆☆☆☆☆☆☆☆☆☆☆☆☆
• Robert (10/5): - Friendly Staff Clean Room Amazing Price
• Asmussen (9/5): I can not blame the hotel for guest rudeness. The room was very nice, the staff do a wonderful job , - Wonderful staff, very clean room. Guest car alarm going off st 6:30 every morning.
• Carrasco (10/5): Exceptional - Staff is very helpful and attentive comfortable and quiet
• Hood (10/5): Exceptional -
• Hood (10/5): Exceptional - Everyone was so nice and Jreey always having you laughing I give him a ten 🌟 he is a very nice guy I LOVE all of the workers I wouldn't stay anywhere else but here
• Del (7/5): Good -
• Derek (7/5): Good -
• Beatrice (1/5): Bad - Worst ever very 🤢 nasty the cable did not work and did not have the Internet password the non smoking room smelled like old cigarette smoke the crossed eyed lady was not welcoming at all they need a remodel ugh is all I can say nasty
• Beatrice (1/5): Bad - Awful
• danelle (8/5): Great clerk, thin sheets - Desk clerk is very very good and an excellent hostess. Blankets are too thin requiring requesting extras
• Solano (10/5): Exceptional -
• Elma (10/5): - I would rent again.
• Alizae (1/5): Bad -
• Roye (1/5): Will never stay here again!! - Not much. The sheets were dirty from a prior couple that stayed there. No shampoo. Not able to contact the staff until after 9AM. Day manager was very rude. Sad that the no shampoo and 9AM contact time was policy. I asked if the cum stains on the bed were also Policy.
• Miguel (2/5): Very poor -
• Angel (10/5): Is very convenient and very home welcome - Love the property is well clean and well kept up with N/a
• Marcy (10/5): Exceptional -
• Jz (10/5): Exceptional -
• Cinthia (2/5): - I took a room for one night, and it was infested with roaches, they walked everywhere, it was totally disgusting I couldn't stay, I can say don't waste your money booking in this place

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